About Us:

Maneuver Marketing is dedicated to building, operating and scaling brands.

In less than 5 years, we grew our own health and wellness brand from $0 to USD$100M+ in annual revenue, serving more than 2,000,000 customers worldwide. Our brand’s success is driven by our commitment to providing high-quality health products. This result has brought us recognition by The Financial Times, ranking us 12th among Asia Pacific’s High-Growth Companies in 2023. The Straits Times and Statista also ranked us 4th among the fastest-growing companies in Singapore.

The brand is a dynamic and innovative company dedicated to promoting health and wellness through high-quality products and exceptional customer experiences. We believe in empowering our customers to lead healthy and fulfilling lives.

Job Description

Do you know the ins and outs of Klaviyo like the back of your hand?

Are you fascinated about the world of email marketing – from segmentation to reporting and deliverability optimization?

Does the idea of applying your skills to contribute to a $100M+ eCommerce brand growing at triple figure a year excite and scare you at the same time?

If this speaks to you, you may be the candidate we’re looking for.

The core responsibilities for this role include:

• Klaviyo campaign and flow setup and management (~25%)
• Klaviyo list, segment, filter, and tag management (~10%)
• Data reporting, analysis, split test ideation and implementation (~40%)
• Deliverability optimization (~20%)
• Systems and process building (5%)

Part 1: Klaviyo campaign and flow setup and management (25%)

• Project coordination: Work with designers and copywriters to meet project and regular content production timelines.
• Quality assurance: Review emails to check for typos, grammatical errors, layout issues, and design improvements.
• Set up campaigns and flows with precise triggers, segmentations, and filters to send the right emails to the right people at the right time.
• Test new campaign and flow setups to verify and confirm specifications are met.(audience, source code/format, working CTA links and design elements, correct CTA links)
• Monitor new campaign and flow performance immediately and 24 hour after activation to verify and confirm specifications are met.(audience, time, deliverability)

Part 2: Klaviyo list, segment, filter, and tag management (10%)

• Understand and decide how to best structure our Klaviyo lists, segments, and tags for optimal performance both operationally and financially. For example, what are some common traps or mistakes people make when setting up emails and how can we minimize these mistakes?
• Implement standard naming convention and hold others accountable to use the same naming convention.

Part 3: Data reporting and analysis (40%)

• Setup and use PowerBI, Google Data Studio, or another data visualization tool to report daily, weekly, and monthly revenues and performance of the email channel. Knowledge of such tools is a bonus skill but not required as long as you are open to find resources online to learn on your own.
• Analyze data and derive key insights to direct email marketing efforts. This involves slicing and dicing data in different ways daily. You will receive guidance to improve your analytical thinking skills.
• Draft and evaluate split test ideas and seek alignment with leaders.
• Coordinate split test idea implementation with copywriters and designers, then execute and measure results of the split test upon completion.

Part 4: Deliverability optimization (~20%)

• Understand email deliverability architecture.(e.g. sending and receiving servers, key needle movers to improve delivery and deliverability, SPF/DKIM configurations, DMARC deployment, etc.)
• Design mini projects to improve deliverability, starting with the highest impact changes we can make to strengthen the foundation of our email channel.
• Measure and reiterate on email deliverability improvement efforts.

Part 5: Systems and process building (5%)

• Review and update existing Email SOPs/process guides and checklists.
• Turn new processes into SOPs/process guides and checklists for future team members.

Soft skills

• Meticulous: Pays close attention to details.
• Process-oriented: Thinks through potential scenarios in detail to verify and confirm the right setup.
• Numbers-driven: Familiarity and comfort working with numbers.
• Love for Problem-solving: Has a positive attitude when problems surface, and focuses on finding a solution.
• Intellectual curiosity: Openness and curiosity in learning new things, including knowledge and tools.

Technical skills

• Email tool: Klaviyo (this is a must)
• Data visualization tool: Google Data Studio, PowerbI, Tableau, or an equivalent (bonus)
• Attribution tools: Google Analytics, Hyros, Northbeam, or an equivalent (bonus)

Work Arrangement

• This is a full time position based in Singapore.
• We work Monday to Friday, 10am to 7pm SGT (GMT+8). 

Assistant Sales Manager | FMCG | F&B | Warewashing Specialist | Jurong East

Working days & hours: Mon - Fri (9am-6pm)
Salary: Up to $6,000 (depending on experience) + Transport Allowance
Office: Toh Guan Road East, Jurong East

Responsibilities:

• Plan and execute sales plans in line with Company sales targets and KPIs.
• Solicit organizations and individuals to grow dealer and end user sales.
• Collection of qualified leads and pertinent sales information, with the aim to facilitate machine, accessories, chemical, and spare part sales performance; as well as rental and maintenance contract development.
• Maintain close contact with the market to recognize current market trends, developments and competitor movements.
• Identify and develop new market opportunities for the business
• Tracks sales activities and creates reports for use in strategic decision making.
• Leads and manages all sales operations with the key objective of growing incremental and new sales for the business while retaining existing customers.
• Monitor the financing standing and credit-worthiness of existing and new customers, and to follow-up timely on billings and payments to ensure positive payment trend.

Requirements:

• Bachelor’s degree in business, marketing or related field.
• Min 5 yrs experience in sales, marketing, management or related field.
• Experience in FMCG, Food and Beverage, catering industry is added advantage.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Astek is proposing an opportunity for Application Specialist (Trading and Supply Chain) to support our project based in Singapore.

Responsibilities

· Provide application production support for Supply Chain and Trade Finance applications within Asia Pacific (Singapore, Hongkong and India).

· Responsible in supporting a full range of applications and to ensure a stable and resilient production environment for the business and operations.

· Provide support among the users, management team, and other stakeholders and troubleshoot and diagnose functional and technical issues in the production environment

· Perform and coordinate regular patching maintenance activities and sanity test.

· Release deployment with respect of change process and standardize deployment steps.

· Document operation procedures, contribute to knowledge base and cross train other team members to build up functional and technical expertise.

Requirements

· Bachelor’s Degree in Computer Science or any IT related degree.

· At least 5 years of work experience in IT and application support preferably in Supply Chain and Trade Finance applications.

· Demonstrate a combination of technical and functional skills together will excellent communication and interpersonal skills.

· Experience with various technologies such as Firewalls, AVI Load Balancer, Web Servers, Reverse Proxy (Apache), Single-Sign-On, Websphere, JBOSS, Tomcat, Tibco, Oracle database, MS SQL, SSRS, Java, OpenAPI, Linux, Windows, CFT, SFTP, MQ series, Autosys, Geneos, Dynatrace, Jenkins, etc.

· ITSM tool: ServiceNow

· A good level of understanding of infrastructure concepts: System/Network/Application Architecture Diagrams, Virtualization, Physical / Virtual Servers, Networks, Storage, Security

· Able to understand Security Practices and Cryptography, eg. CAs and PKI, Keys and Certificates, SSL/TLS, PGP etc

· Database performance & SQL tuning experience is a plus.

· Experience with release and patch deployment, hands on experience of IBM WebSphere deployment is an advantage.

· Flexible to work in shift, weekend or public holiday and on-call support.

The future has many facets: for the courageous, it is opportunity.

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams. 

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to conceive new customer-centric experiences, integrating digital solutions and transforming brand experiences in Singapore from 2023 onwards.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment.

Specialist Customer Relationship Management
Porsche Singapore Pte. Ltd.

Porsche Singapore is offering a vacancy as a Specialist Customer Relationship Management within the Marketing team.

• Plan and execute initiatives that foster customer excitement, satisfaction, and brand loyalty though customer delight across all digital and physical touchpoints to create a seamless channel integration and a consistently unique brand experience for customers, prospects, and fans.
• Implement and support Customer Relationship Management activities and campaigns to meet all CRM targets and KPIs.
• Support the Sales Funnel Management process by pre-qualifying new leads generated online in close collaboration with sales staff and maintain the CRM system with lead, customer, and vehicle data.
• Ensure that all customer information and data are fed into the CRM system, enrich it with market research data (e.g. customer satisfaction survey, market studies) and provide data driven customer insights and recommendations to relevant stakeholders across the organisation.
• Implement and support Customer Relationship Management activities for events, edm blast and managing the inhouse event booking administration tool.
• Coordinate and manage incoming and outgoing enquiries and feedback from customers and leads; partner closely with the Sales, Aftersales and Importer team to ensure a seamless customer experience up to brand standards.
• Conduct data analysis and prepare relevant reports for management such as showroom traffic, leads funnels, sales conversion, test drives etc. 
• Support sales team for every car delivery to ensure the delivery gift items are ordered and stocked up.
• Support in marketing projects & reports by tracking the effectiveness of campaigns.

• Degree in Business, Marketing or Communications, or related fields
• 3 years of relevant experience, preferably in the Automotive / Luxury sector
• Proficient in MS Office and CRM Systems (e.g. SAP, Salesforce)
• A team player with excellent communication, innovation, and analytical skills
• Self-driven and possess a learning attitude