The position is responsible for coordinating and administrating among rooms division team and correspondence with internal and external stakeholders, organization of the divisional work flow, follow-through on pending projects. He/she is to be a part of various aspect of operation in the delivery of the Raffles Singapore service experience throughout the entire guest journey.

Primary Responsibilities

Manages Administration and General Tasks

• Ensures Rooms Division’s smooth daily operation by performing all tasks in adherence with the code of ethics as issued by Raffles Singapore.
• Oversees the daily occurrence of departmental expenses for better control and oversight for the end-of-month profit and loss reconciliation.

• Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication, assists departmental head with administrative duties whenever required/appropriate.
• Ensures all correspondences, messages, e-mails are responded in timely manner, disseminated accordingly, and remains confidential about all matters of such nature.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Executes Core Tasks of Guest Assistance

• Delivers the Raffles Singapore guest experience through a pre & post stay guest correspondence and handling guest inquiry.
• Upholds a flawless impression and perception of the Raffles Singapore products and colleagues.

Deals with Supplier and Maintains Contracts

• Takes responsibility for maintaining contracts related to Rooms division and deals with suppliers when modification is necessary.
• Handles all appointments and keeps track of diaries assigned.

Seeks Constant Improvement of Quality in Product and Services

• Ensures personal awareness of the activities and services within the hotel in order to promote the property and is responsive to guest inquiries.
• Ensures all work is followed as detailed in Standard Operation Procedures (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP)
• Leads the handling and follow up on any security incident, guest complaint, and colleague injured together with the Lobby Manager and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

• Stakeholder and vendor management: Coordination and liaising with internal and external parties including government bodies, volunteers, external auditors, vendors etc.
• Providing strong support to the Executive Director and Executive Committee where needed i.e. minute taking, drafting of communications, compilation of presentations, preparation of reports and analysis.
• Handling and processing membership applications, including the tracking and resolution of queries.
• Facilitate signing, filing and execution of statutory reports and banking documentation.
• Ensure proper record keeping, filing of documents and correspondences.
• Support on logistics and organisation of events and conferences.
• Managing administrative and billing matters related to events, sponsorship and membership processing.
• Monitoring financial transactions, reporting and reconciliation of financial statements and other payment related tasks.
• Supporting the Executive Director and the Treasurer in financial reporting, budgeting and audit exercises as per agreed deadlines.
• Processing of expense claims.
• Maintenance of membership database and records online.

• At least 5 years' working experience in relevant experience
• Strong in Microsoft Office (MS Excel, PowerPoint, Word).
• Experience with conferencing platforms (Zoom, MS Teams), DBS IDEAL, Corppass submissions.
• Strong facilitation skills and experience in dealing with multiple stakeholders.
• Ability to problem solve and independently tackle issues to resolution.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• 3 to 6 months contract, Salary up to $5,500
• Finance experience is a MUST

Responsibilities:

• Define project scope, objectives, and deliverables. Develop detailed project plans, including schedules, budgets, and resource allocation.
• Lead cross-functional project teams, ensuring alignment with project goals and milestones.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear manner.
• Identify project risks and develop mitigation strategies to minimize project disruptions.
• Ensure that project deliverables meet quality standards and client requirements.
• Monitor project budgets and financial performance, making necessary adjustments to stay within budget.
• Track project schedules and timelines, identifying and addressing any deviations.
• Manage project scope changes, ensuring that changes are documented, approved, and integrated into the project plan.
• Proactively identify and resolve project issues to keep projects on track.
• Build and maintain strong client relationships, serving as the primary point of contact for project-related matters.
• Prepare and deliver regular project status reports to clients and senior management.
• Maintain project documentation, including project plans, status reports, and meeting minutes.

Requirement:

• Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred).
• Proven experience as an IT Project Manager (minimum 3-5 years) in a consulting or professional services environment.
• Strong understanding of project management methodologies, tools, and best practices.
• PMP, PRINCE2, or other relevant project management certifications are a plus.
• HCC or GCC Cloud experience is a added advantage.
• Excellent leadership and team management skills.
• Experience in managing multiple IT projects simultaneously.
• Client-focused approach with a commitment to delivering exceptional service.
• Adept at working in a fast-paced, dynamic consulting environment.
• Proficiency in project management software and tools.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

4e Exchange, a globally leading financial derivatives trading platform in the financial services industry, is looking for an HR Manager to join their team. As an HR Manager at 4e Exchange, you will have the opportunity to oversee the HR function and make a significant impact on the organization's success and growth.

With a comprehensive range of financial trading services and products, 4e Exchange is dedicated to providing users with innovative solutions for fiat and digital asset trading. The company's team of industry experts and advanced technology ensures they remain at the forefront of the market.

Responsibilities

• Develop and implement HR strategies aligned with the organization's overall objectives.
• Provide leadership and guidance to the HR team, fostering a high-performance culture.
• Collaborate with senior management to understand business goals and translate them into HR initiatives.
• Develop and implement effective onboarding processes and programs.
• Lead workforce planning, talent development, and succession planning initiatives.
• Manage employee relations, addressing and resolving workplace issues.
• Develop and implement HR policies and procedures, ensuring compliance with legal requirements.
• Implement performance management systems to drive continuous improvement.
• Lead the development and execution of employee training and development programs.
• Oversee the design and administration of competitive compensation and benefits programs.
• Conduct regular market analysis to ensure the organization's compensation strategy is competitive.
• Ensure HR practices comply with relevant employment laws and regulations.
• Stay updated on changes in employment legislation and adjust policies and practices accordingly.
  

• Min. Bachelor’s Degree in Human Resources, Business Administration, or a related field.
• Proven experience in a senior HR leadership role in .com, IT Services, Financial etc. Industry.
• In-depth knowledge of HR principles, practices, and employment legislation.
• Strong leadership and strategic thinking abilities.
• Excellent communication and interpersonal skills.

Royal Ocean Marine, a leading headhunting /recruitment agencies company in the maritime industry, is currently seeking a Technical Manager to join our client's a local shipping company

• responsible for overseeing the technical operations of our client's fleet of ships, ensuring their safe and efficient operation.
• collaborate closely with the operations team, vessel crew, and external service providers to manage maintenance, repairs, and dry-docking activities
• responsible for managing costs, ensuring compliance with industry regulations, and implementing continuous improvement initiatives.
• mentor and support a team of technical professionals, providing guidance, training, and support to ensure the highest standards of technical excellence are maintained.
• establish and maintain strong relationships with stakeholders, including ship owners, class societies, and regulatory bodies.

• Bachelor's degree in Marine Engineering or related field; COC (Class 1) Marine Engineer. Those without COC can also apply if have experience as technical manager
• Minimum of 5 years of experience in technical management for ship management companies
• Strong knowledge of vessel maintenance, repairs, and dry-docking procedures
• Excellent understanding of industry regulations and standards
• Ability to manage costs and budgets effectively
• Proven leadership and team management skills
• Excellent communication and interpersonal skills
• Good problem-solving and decision-making abilities

Chan Chee Meng

EA 07C3069

R1110620

Client facing project manager with 8+ years of experience in platform change and transitions. Candidate having experience in Wealth products, funds in particular will stand out. 

• 5+ relevant experience in change management or migration projects (Client facing)
• Manage the end to end on-boarding of Clients in accordance with the banking Project Governance, Methods, competencies and change management frameworks
• Project definition and business case development (scope, objectives, dependencies, Costs, assumptions, acceptance criteria, issues and risks) and approvals
• Provide a single ‘change’ point of contact and coordination point for key clients and internal stakeholders to achieve project outcomes
  

• Collaborate with Business Units during their reorganization, offering guidance on manpower requests. 
• Investigate reorganization possibilities, emphasizing areas with potential synergies or a significant amount of administrative/transactional work that could be streamlined or automated. 
• Supervise the precise upkeep of the organizational structure and positions in Success Factor. 
• Act as the primary coordinator for the annual Manpower Budgeting Exercise for the Head Office, involving communication with divisions, reviewing their plans, and preparing presentations for Management clearance. 
• Coordinate with Payrolls to execute budget cost planning for the upcoming Financial Year. 
• Verify the accuracy of monthly workforce metrics for reporting purposes.

• Hold a Bachelor's degree from a university. 
• Minimum of 5 years of experience in HR manpower planning and organizational development within a commercial setting, demonstrating proficiency in handling organizational dynamics issues and successfully executing enterprise-level change programs. 
• Capable of working autonomously, effectively managing competing priorities, and performing well under pressure.
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Salary up to $8,000 with Bonuses
• Experience in manpower planning and budgeting

Responsibilities:

• Strategic Program Leadership: Take ownership of our clients' strategic initiatives and programs, working closely with senior leadership to define objectives, scope, and success criteria.
• Consultative Approach: Apply your consulting background to provide strategic guidance and insights, aligning programs with industry best practices and market trends.
• Program Planning: Develop comprehensive program plans, outlining goals, timelines, resource requirements, and key performance indicators (KPIs).
• Risk Management: Identify potential risks and issues proactively, developing mitigation strategies and contingency plans to ensure program success.Stakeholder Engagement: Build and maintain strong relationships with senior stakeholders, acting as a trusted advisor and ensuring alignment with strategic goals.
• Resource Allocation: Oversee resource allocation across programs, optimizing the utilization of talent, technology, and budget to maximize program effectiveness.
• Performance Monitoring: Implement robust program performance measurement frameworks, regularly tracking and reporting on KPIs to stakeholders.
• Change Management: Lead change management efforts, facilitating organizational readiness for program implementations and transitions.
• Quality Assurance: Maintain program quality by establishing and enforcing best practices, standards, and methodologies.
• Continuous Improvement: Drive a culture of continuous improvement within the PMO, fostering innovation and the adoption of industry-leading practices.
• Team Leadership: Lead and mentor a team of program managers, providing guidance, coaching, and professional development opportunities.

Requirements / Qualifications

• Bachelor's Degree in Computer Science or Business Administration, or other related field.
• Proven experience (minimum 8-10 years) as a Program Manager in a consulting environment with a focus on strategic initiatives.
• Strong understanding of program management methodologies, tools, and best practices.
• Exceptional analytical and problem-solving skills, with the ability to think strategically and act tactically when necessary.
• Expertise in stakeholder management and the ability to build consensus among diverse groups of stakeholders.
• Demonstrated experience in leading cross-functional teams and driving successful program outcomes.
• Excellent communication and presentation skills, with the ability to convey complex ideas in a clear and concise manner.
• PMP, PgMP, or other relevant certifications are a plus.
• Proficiency in project management and collaboration software (e.g., Microsoft Project, SharePoint, JIRA).
• A strategic thinker with a track record of delivering results on complex and high-impact programs.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Royal Ocean Marine is currently seeking a skilled and experienced Shipmanagement Procurement Manager to join our client's team. As the Shipmanagement Procurement Manager, you will be responsible for overseeing the procurement activities for our shipmanagement operations. You will work closely with various internal stakeholders and external suppliers to ensure the timely and cost-effective procurement of goods and services.

Responsibilities

• Develop and implement procurement strategies to support the shipmanagement operations
• Source and evaluate suppliers, negotiate contracts, and ensure compliance with company policies
• Manage and track procurement activities, including order placement, delivery, and payment processing
• Collaborate with internal stakeholders to understand their requirements and provide procurement support
• Monitor market trends and industry developments to identify potential suppliers and cost-saving opportunities
• Maintain accurate procurement records and documentation
• Ensure compliance with relevant regulations and industry standards

• Minimum of 5 years of experience in shipmanagement procurement or related field
• Strong knowledge of shipmanagement operations and the maritime industry
• Proven experience in supplier management, contract negotiation, and cost control
• Excellent communication, negotiation, and problem-solving skills
• Proficient in procurement software and MS Office
• Ability to work independently and handle multiple tasks and priorities
• Attention to detail and strong organizational skills
• Relevant certifications or qualifications in procurement or supply chain management

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Globally ranked among top research and technology organizations in the environment and water domain, the NEWRI ecosystem interacts across a multi- and inter- disciplinary platform of” Research – engineering – Development ‘(RED) activities in its approach to developing innovative solutions.

With leading edge technology and robust engineering, NEWRI strives to take its fundamental research from novel lab-scale innovation to industry-level translation and derisking activities- from field applications, to piloting and development at full scale in real life settings.

Through industrial and community- philanthropic projects for commercial and societal impact, NEWRI continuously strives to make a difference towards developing a circular economy for global sustainability.

Key Job Purpose

As a member of the grant admin/ management team the role is on grant management in providing support and integrated administrative and management requirements of funding awards secured through NEWRI’s cohort of faculty PIs/collaborators. This includes budgeting, expense review and budget reporting as well as developing and implementing compliance programs and working closely with different processing departments researchers and PIs including external stakeholders.

Responsibilities

• Responsible for supporting grant funding management, ensure effective controls are developed and maintained to assure the integrity of the university and funding agency.

• Develop and design a relevant manpower due process application, ideas and solutions to where established policies and procedures could improve to over manpower related discrepancies and promote efficiency and effectiveness

• Supporting grant management team in financial management and budgeting methods, policies, procedures, systems, and practices to assess the financial capability of the respective project.

• Support grant management team in assessing, evaluating, managing and monitoring funding for compliance with NTU, NEWRI and funding agency regulations, policies and procedures

• Support project completion in timely manner, within budget, funding terms and due governance

• Any other ad-hoc work assigned

Requirements

• Bachelor degree in a relevant engineering discipline

• Minimum 3-4 years of relevant working experiences to operate and manage independently in general admin and business operations

• Strong finance and/or accounting with excellent analytical and numerical skills

• Proficiency in MS office applications

• A strategic thinker with efficient problem-solving skills

• A confident and matured communicator who can effectively inter-act and support all levels of colleagues

• Always ready to accept challenges with positive attitude

• Excellent oral and written communication skills

• Meticulous and attention to detail, follow-up and organizational skills

• Good time management skills

Your Career

We are looking for an experienced Digital Marketing leader who can transform the marketing executions by optimizing processes, leveraging data, tools, infrastructure and AI to deliver the consistent growth and required business outcomes.

The ideal candidate is someone who loves being hands-on, highly competent in leading teams, developing disruptive growth driving strategies, implementing scalable processes, analyzing data and helping build and track the performance of field marketing and demand generation programs. You’re excited about staying up to date in a fast-paced industry, being a proactive researcher who has introduced new tools or technologies aimed at enhancing operational efficiency and achieving maximized outcomes in your previous roles.

You’re excited by the challenge of working in an ever-evolving environment and are skilled in motivating teams to deliver their best. You're someone who can bring a strong strategic focus, foster a culture of innovation and collaboration, and help the team tackle the challenges that accompany rocketship growth. Reporting to our Head of JAPAC DG Hub Services, this is a high-impact role where you will work closely with other marketing teams to manage strategy, operations, budget, and plans. You are at the core of all marketing executions in JAPAC partnered with the Shared Services team in HQ, JAPAC marketing leadership team, along with the regional sales teams, GTM leads and Channel ecosystem. As someone who understands how to operate like a CMO of your function, you will lead on key growth initiatives like CXO engagement/ABM programs, demand generation, and drive quality pipeline with a target contribution for the business. You’re also responsible for developing and growing the Programs & Ops team to be a top performing team. The successful candidate will have a proven record of strategic planning, field and program marketing experience - and isn’t afraid to roll up their sleeves alongside your team.

Your Impact - Marketing Programs & Operations Team Lead: 

• Demand Generation Oversight: Strategize, design, and execute JAPAC demand generation programs, ensuring seamless operations and optimal performance.

• Establish CoE (Center of Excellence): Drive operational efficiency, streamlined processes, enhanced customer satisfaction and increased agility by leveraging technologies as needed.

• Technology Adoption: Collaborate with HQ Marketing Operations team or IT team to identify, design, and implement solutions that help us grow and scale with agile. Expected to act as the AI transformation consultant for the team.

• Analytics and Reporting: Track and provide the Marketing leadership team with ongoing analysis for marketing contribution to pipeline/bookings, program ROI, contact acquisition, campaign results, and etc. Verify and analyze the data for MBR and QBR.

• Sales-Marketing Alignment: Drive initiatives emphasizing lead management and governance, elevating data quality and refining lead quality for seamless sales-marketing collaboration.

• Enhanced Customer Experience: Implement customer-centric processes to cultivate loyalty, advocacy, and lifetime value, enhancing overall customer satisfaction.

• Database Strategy and Management: Define and execute database strategies, ensuring data quality, and implementing hygiene practices through collaboration with Shared Services.

• Agency Management: Onboard, manage, and optimize external agency resources across various JAPAC time zones for optimal support and results.

• Team Leadership and Development: Lead and mentor a high-performing team, fostering growth, development, and talent acquisition to fill key roles effectively.

Primary Responsibilities

Executes Butler core tasks

• Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and residents.
• Engages and customises check-in procedures, suite set-up, suite orientation, offers welcome drink, itinerary and dining recommendations and bookings, through observation and interactions anticipate and be intuitive of residents’ needs and wants.
• Orchestrates the celebrations of residents’ special occasions, assists with in-suite experiences resolves resident feedback, serves daily amenities and offers assistance for departure arrangements and provides fond farewell.
• Tasks include unpacking, packing, laundry, shoe-shine and in-room dining service, promptly answers any resident calls and emails and communicates with respective departments.
• Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with internal stakeholders

• Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Front Office team in promoting inter-hotel sales and in-house restaurants and facilities.
• Cooperates closely with the Room Service team and housekeeping to ensure a seamless In Room Dining and cleaning experience. Acts as a link for residents with all other areas of the hotel.
• Addresses any security incidents and resident complaints to the Head Butler and reacts proactively when suitable and appropriate.

Improves quality of product and services 

• Ensures residents receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

The Raffles Butler is at the center of the Raffles Hotel Singapore residents’ service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and departure arrangements.  The Butler will strive to listen attentively, observe the little details, and personalise interactions with the aim to anticipate and be intuitive of residents’ needs and wants.  An ambassador of the hotel, well-rounded in all areas of the hotel, including Rooms, Food and Beverage, Spa and other resident touched areas.

Primary Responsibilities

Executes Butler core tasks

• Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and residents.
• Engages and customises check-in procedures, suite set-up, suite orientation, offers welcome drink, itinerary and dining recommendations and bookings, through observation and interactions anticipate and be intuitive of residents’ needs and wants.
• Orchestrates the celebrations of residents’ special occasions, assists with in-suite experiences resolves resident feedback, serves daily amenities and offers assistance for departure arrangements and provides fond farewell.
• Tasks include unpacking, packing, laundry, shoe-shine and in-room dining service, promptly answers any resident calls and emails and communicates with respective departments.
• Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with internal stakeholders

• Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Lobby Operations team in promoting inter-hotel sales and in-house restaurants and facilities.
• Cooperates closely with the In-Suite dining team and housekeeping to ensure a seamless In-Suite dining and cleaning experience.  Acts as a link for residents with all other areas of the hotel.
• Addresses any security incidents and resident complaints to the Head Butler and reacts proactively when suitable and appropriate.

Improves quality of product and services 

• Ensures residents receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

STRATEGIC CATEGORY DEVELOPMENT

• Support the Shopper marketing manager in developing category vision and cascade on channel level.
• Update Category Drivers with new products and initiatives launch.
• Generate new relevant shopper / channel insights, lead Shopper / Customer studies.
• Lead NP launch preparation from Shopper marketing side: route to trade, selling story, OPEX KPIs. Collaborate with marketing to design the best bundle and the optimum trade support.
• Participate in AOP (budgeting) process in order to reach OPEX objectives.

STRATEGIC CUSTOMER DEVELOPMENT

• Determine priorities on Category management projects, support Shopper Marketing Manager in leading top customer projects (JBP) and lead cross-customer / channel projects
• Run category, channel, and customer analysis to detect opportunities to increase category & brand sales for all customers
• Design assortment and shelving guidelines per channel in order to increase Company and Category sales
• Make proposal on shelf-display to ensure layout implementation
• Run quarterly / monthly evaluation of category management projects.

OPERATIONAL EXCELLENCE (OPEX)

• Support Shopper marketing manager in leading Operational Excellence: defining the key opportunities on OPEX topics nationally and account-specific like shelf position, assortment/ distribution opportunities, OOS, promotional executions etc.
• Deliver sustainable growth with on high sales efficiency level
• Lead OPEX scorecard, provide monthly communication of OPEX KPIs performance with Sales feedback, report qualitative summary to Shopper marketing manager and Country Manager
• Develop and deploy on-time and qualitative OPEX communication (monthly KPIs reporting, guidelines update, OPEX deployment events for sales) to ensure full knowledge of Company objectives on every Sales force level at any time

PROMOTIONAL ACTIVITY

• Support Shopper marketing manager in developing promo strategy per channel based on brand objectives and financial KPIs
• Lead the proposal of new promotional activities with our products to increase our promotional effectiveness
• Develop and deploy educational materials, based on category knowledge, to deliver Category vision and drivers.

This role is part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and drive customer business outcomes. We do this through a portfolio of services, delivered by world-class consultants, training and success professionals, our leading practices, methodologies, and tools, as well as our ecosystem of partners. 

What you get to do in this role:

As a ServiceNow Service Development Manager, you will be responsible for selling a portfolio of service offerings designed to help our customers successfully adopt the products they have purchased and ultimately achieve the business outcomes they expected from utilising our products. These service offerings include our Impact success offering and product adoption services.

The SDM is integral to the regional sales team. They collaborate with the Services Account Executive, account team and our customers to ensure successful implementation and adoption. In a quota-carrying role, the Services Development Manager partners with the Services Account Executive, the ServiceNow Sales team and our partner ecosystem to develop and successfully execute Services sales opportunities across the territories of the Services Account Executive on very large accounts and new logos.

• Collaborate with inside and outside Digital, Field, and Partner sales team members to develop and execute success and adoption services opportunities in collaboration with the Services Account Executives and their designated territories.
• Work with the SAE in your region to prioritise sales activities against specific opportunities on clear role-responsible guidelines.
• Work effectively and collaborate with the Expert Services delivery team to identify additional revenue opportunities from existing engagements, including Change Orders.
• Participate in all district activities to develop a programmatic approach to creating, managing, and closing a pipeline of opportunities commensurate with achieving assigned service quotas.
• Proactively create new Services opportunities Impact and Adoption Services for new and installed base customers.
• Own the responsibility for any Impact Guided deal in the territories of the Services Account Executives.
• Manage sales opportunities and business relationships from the office with influential contacts across the territories of the Services Account Executive on very large accounts and new logos. Work with the extended support and delivery team to drive the development of packaging strategies and services proposals.
• Prioritise and manage inbound services sales requests.
• Execute Value-based Selling Methodology for Impact and Adoption services opportunities.
• Meeting or exceeding Monthly, Quarterly and Annual sales targets.
• Providing accurate information to management for forecasting, quarterly business reviews, etc.
• Ensuring compliance with operational standards and customer relationship management.

Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Date Posted:

Country:

Location:

At Otis, it’s our people that make us different. Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights.

Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!

We are looking for an Otis ONE Global Product Manager, Mechanic Application to be based in Singapore.

About You

In this role you will report to the IoT Product Director based in Shanghai.

Your role will involve consulting with business departments to identify their requirements, optimize their processes, and manage projects. You will also be responsible for ensuring the correct and efficient implementation of IoT solutions in collaboration with internal and external stakeholders. Your main duties will include managing and executing IoT software projects within the allocated time, quality, and budget using efficient methodologies.

What you will be doing

• Drive the Software Product development program from concept, planning, execution, to closure phase.
• Lead the cross-function and multi-site program team to deliver the new product development programs on time, on scope, on budget, and on quality.
• Program status reporting and budget planning, spending, and tracking for managed projects.
• Managing multiple types of programs including 3rd party partners development products and/or solutions.
• Accountable for general business concepts, ROI, budget management, strategic alignment, quality principles and application and organizational issues involved in software project and program management
• Execute data driven analytic and Web/APP product management.
• Drive Ecommerce, customer facing application and subscription management
• Utilize software requirements to work with internal teams to create, maintain and track the project schedule.
• Manage change, risks, and issues. Ensure issues are highlighted, addressed and resolved in a timely manner.
• Track project progress and report status to the management team and take ownership of managing dependencies and coordinate between teams as needed.
• Monitor project quality assurance (QA) activities, manage vendors (e.g. 3rd party suppliers), including requirements, delivery, quality, reporting and so forth.

What you need to be successful

• Bachelor or Masters Degree in Electronics and Engineering, Computer Science or Business Management.
• 5+ years relevant experience in a software related business, with 3+ years in a software management position, with demonstrated history and ability dealing with executive teams.
• Engineering experience in software development will be an added advantage.
• Able to collaborate with cross-functional partners to ensure team’s activities are aligned with broader team’s strategy, priority and objectives.
• Have experience collaborating and managing 3rd party vendors including SW/HW ODM/JDM and manufactory.
• Good communication and negotiation skills with demonstrated ability to interact with and influence management at all levels of the organization.
• Strong leadership, team building and mentoring skills.
• Good written, presentation, and verbal communication skills in both Mandarin and English.
• Curious about new things, solution thinking, and data driven.

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

• Collaborate with the business development team to offer practical engineering solutions by evaluating the design and installation of existing building energy systems, including chillers, heating, industrial compressed air systems, ACMV, lighting, and plug load management. 
• Develop plans for energy performance improvement to achieve cost and energy savings for building owners.
• Work closely with internal stakeholders to gather technical requirements for preparing submission proposals that support the business development team in successfully bidding on and securing energy improvement projects.
• Establish and cultivate extensive relationships with customers and authorities through networking efforts.
• Identify and address problems and challenges faced by potential clients, developing innovative solutions in collaboration with internal engineering teams, external vendors, and service providers.
• Propose Energy Efficient solutions to clients, including detailed operating and life cycle cost analyses (ROI).
• Offer technical support and assist in addressing tender and bid queries.
• Conduct training sessions to impart knowledge to internal employees and external partners.
• Contribute to the entire lifecycle of B2B projects, from specification-in to bidding and installation.
• Provide crucial information to the sales team to enhance their efforts in securing projects.

Requirements:

• Holds a Bachelor degree in Engineering and possesses a minimum of 10 years of work experience in the Energy industry or related fields.
• Holds certification as a Certified Green Mark Manager (GMM) or Singapore Certified Energy Manager (SCEM).
• Demonstrates strong technical knowledge, with a minimum of 3 years of experience in managing the operation and maintenance of HVAC systems in large-scale commercial or industrial buildings.
• Experience in energy audits and managing chiller system retrofitting projects is advantageous.
• Possesses good knowledge and experience in ISO 50001 energy management system and BCA GM scheme.
• Familiarity with the principles of design, construction, engineering, and building regulations.
• Proficient in Microsoft Office and data analytics software.
• Knowledge of Autocad, BAS controls, Machine Learning, and/or AI programming languages is an added advantage.
• Certified Energy Auditor certification is preferred.

Interested candidates are invited to forward their CVs in MS Word format to [email protected]

Reg No: R1549345
Triton AI Pte Ltd  
License No: 21C0661

Key Responsibilities

1. Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.
2. Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.
3. Ensures customer satisfaction with Company service and system performance.
4. Interviews, hires, and trains customer engineers as necessary to support regional business.

5. Ensures employee satisfaction through:

   - communication of business progress and all related action.

   - setting goals and controlling achievements.

   - establishing training and career development plans.

   Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent. Ensures employee satisfaction through:

6. Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

7. Achieves guaranteed up time and other parameters as sold to customers.

8. Promotes quality improvement processes to:

   - reduce cycle time

   - drive continuous improvement of technical performance 

   - empower the work force

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems 

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives

• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Details:

• Up to $6,800 + VB
• 5 Day work week, 8.30pm to 6.00pm
• MNC Companies

Job Description:

Ensure accurate and timely financial management to enhance company profitability and return on investment. Coordinate with shared services for day-to-day financial operations, maintaining proper accounting records, and meeting reporting deadlines.

Responsibilities:

• Oversee monthly/quarterly/yearly closing for timely and accurate financial accounting.
• Review and approve monthly closing trial balance for reporting submission.
• Prepare/review monthly closing journal and accounts reconciliations.
• Review and sign off on monthly bank reconciliation, ensuring follow-up.
• Control chart of accounts, review consistency, and assist in annual policy renewal.
• Ensure compliance with accounting standards and support external audits.
• Handle GST and tax-related tasks, including quarterly returns and corporate tax computations.
• Implement and review financial controls, recommending new controls as needed.
• Provide financial analysis for projects/purchases and review tender submissions.
• Advise shared services and operations on financial matters and clarify practices.
• Assist in budget and forecast preparation and finalization.
• Review and coordinate insurance coverage for company assets.
• Manage IT matters, including implementing and testing new programs.

Requirements:

• Degree in Accounting & Finance or equivalent professional qualification (e.g., ACCA).
• Minimum 5 years of relevant accounting experience.
• Strong Excel skills and ability to work in a fast-paced environment

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

During project phase, lead the application in covering

• Contract Management
• Service Level Management (SLA)
• Service/Change Request Management (scope, schedule, budget, prioritisation)
• Problem and Incident Management (tracking, escalation, closure)
• Audit and Security Services
• Risk Management

 What we are looking for

• Tertiary Education in relevant fields is preferred.
• CITPM (Certified ICT Project Management Programme) or PMP (Project).
• Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles.
• Team player with project management and people management skills.
• Experience in Hardware or Technical refresh project is an added advantage.
• Analytical, conceptualisation and problem-solving skills.
• Results and customer oriented
• Good written, verbal communication, presentation, and negotiation skills
• A solid understanding of how people go through a change and the change process

To deliver standardized clinical trials laboratory services at the highest operating and financial performance. To ensure superior, analytical performance that exceeds global bio-pharmaceutical sponsors’ expectations (i.e. turnaround time, long-term results ‘consistency within set specifications, lower unit cost). To provide accurate and timely services to investigators to safeguard study subjects’ safety and protocol compliance. The incumbent leads a regional laboratory operation and streamlines current, or develops new, profitable analytical services.

Key Accountabilities:

• Improve regional lab operation productivity (Revenue/FTE), assays unit costs, re-organize workflows and platforms (consolidate, concentrate) to maximize profits (contribution margin) and quality (volume/bench).
• Collaborate with the Global Business Process Owners and staff members of Investigator Services, Project Management, Data Management, IT and Quality Assurance to deliver high quality Laboratory services within required turnaround time and improved operating performance (efficiency, quality, speed, cost and competitiveness).
• Assist in developing new laboratory services and processes to exceed sponsors’ expectations, deploy new assays on time and Key Accountabilities
• Control regional operation for compliance with the company’s global and unique set of quality standards (GxP, CAP, ISO, etc.). Assist in the roll out of new and improved programs. Secure and maintain accreditations recognized by sponsors (CAP, NGSP, etc.).
• Support and work with QA: ensure timely resolution of corrective actions to clients’ and internal audit findings. Implement and follow through preventive actions - amend SOPs, document staff competency and controls staff compliance.
• Ensure analytical QC and proficiency testing programs are performed and corrective actions taken within set time frames.
• Collaborates with subcontracting partner laboratories, external network of laboratory scientists and medical experts, vendors and suppliers supporting laboratory operations and services to maintain/improve service level, ensuring client satisfaction.
• Manage staff performance: set objectives in line with annual plan, perform regular reviews, manage deviations, provide rewards or corrective measures as requested, manage TCE budget within guidelines. Recruit, train and retain highest caliber individuals that meet the requirements for performing the job. Manage poor performers. Ensure on going staff competency in their respective roles.

You will develop and implement tailored strategies and business models in a dynamic international project environment and support our clients to master their challenges. As a Project Manager, you will assume responsibility for one or more projects or lead streams in larger programs and actively participate in business development and acquisition approaches. You directly interact with clients at CXO and management level and guide project teams. From the start, you are considered an entrepreneur in our company. We encourage you to show initiative, think creatively and take responsibility.

The job includes:

• Developing market and growth strategies, optimizing organizational structures and support strategic performance improvement programs, from strategic design to implementation.
• Being a key pillar in our organization and important interface to our clients. while being responsible for project delivery and team guidance.
• Working with our clients (leading global retail and consumer groups across the region), from junior associates to senior stakeholder groups.
• Finalizing and presenting deliverables to the client.
• Mentoring, guiding, coaching and sharing consumer and retail subject matter knowledge with colleagues and wider business.
• Shaping and retaining excellent working relationships with our clients to ensure that project scope is met bringing steady and constant quality in all outputs.

Key responsibilities:

• Day to day management of accountability programs for selected key regional clients
• The preparation of buying results for clients within the region including reviewing data and co-creation of delivery presentations
• Developing strong relationships with buyers in local offices, WW account teams and media auditors
• Providing advice and support to local offices on media accountability
• To contribute to New Business pitches and cost exercises including reviewing of responses, managing of timelines, analysing feedback and reviewing against benchmarks
• Manage global and regional communications effectively to share best practice and get desired results from local markets
• To work alongside the Worldwide Investment team to maintain a strong collaborative global trading community
• Reporting into the APAC Investment and accountability director

Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661