General Overview

The incumbent shall provide secretariat support and assist his/her reporting manager in the day to day office matters.

Roles and Responsibilities

Secretariat Support
The incumbent shall provide secretary services and administration support to Senior Vice President as follows:

• General secretariat support including but not limited to printing, compilation of reports and formatting of documents and presentations.
• Manage schedules.
• Preparation, consolidation and submission of expense claim reports.
• Answering and screening of telephone calls.

Travel Administration
The incumbent manages the complete process of all travel related request and ensure compliance with policies and guidelines. The scope includes but is not limited to the following:

• Travel, accommodation and VISA arrangement for all business travel of Senior Vice President and Project team.
• Liaison with service provider to ensure best value products and services are provided.
• Compilation and assist in verification and submission of travel documents as requested.

General administration

• Administrative and logistical support for meetings and visits.
• Application of entry passes to restricted areas for project.
• Co-ordination of queries relating to Safety Orientation Course (SOC) - liaison and ensure required personnel attends the course.
• The incumbent shall support all other administration processes and procedures and perform any other duties and participate in any other projects as assigned by his/her reporting manager.

Work Experiences

• Candidate shall have at least 3 years of hands-on experience in general office administration.
• Candidate with prior experience in working a multi cultural environment is an advantage.
• Candidate shall be proficient with MS Office applications.
• Successful candidate shall also possess the following personal attributes:
• A team player with strong interpersonal and communications skills with ability to interact with people at all levels.
• Possess high customer orientation and is tactful and diplomatic.
• Ability to work independently and under tight deadlines and multitask.
• Possess pleasant disposition and has a positive and outgoing personality.

Education Requirements

• Diploma in Business or equivalent.

Performance Criteria

• Ability to deliver effective secretariat support to senior management.
• Ability to oversee system administration for various portals and ensure content is current and accurate.
• Ability to oversee the general office administration and facility administration effectively and efficiently.

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Description

The candidate will be responsible for IT project delivery and application support for systems in the Campus Life / University Campus Infrastructure domain. This is an exciting area that positively enhances the student experience on campus. Examples of systems include Hostel, Dining, Tenancy Management, Facility Booking, Visitor Registration, Pathfinding and Door Control systems.

The candidate will be assigned to Projects and Systems according to his/her aptitude and experience. Candidate will also need to work closely with the user community, external vendors, and other stakeholders to achieve the desired objectives.

While the individual will grow in-depth business knowledge in the above-mentioned business domain, he/she may be assigned to deliver IT projects of other areas.

Duties and Responsibilities

Project Management

• Manage the delivery of projects to ensure that project targets are met. Activities include conducting user requirements analysis, participating in solution design, planning, testing, executing and deploying solutions for production use.
• Work closely with various business stakeholders to crystalize and formalize business and system requirements.
• Work closely with various IT stakeholders to adhere with IT policies, standards, best practises and governance.
• Manage procurement activities, prepare tender specifications for publishing, evaluate and recommend potential solutions and/or vendors.
• Liaise closely with vendors to ensure successful delivery of products and/or services in accordance to contract.

Maintenance and Support

• Accountable for the provision of on-going application maintenance and support to ensure SLAs are met.
• Oversee and/or provides maintenance and support of applications, including amongst others, delivery of enhancements and bug fixes, managing service requests, troubleshooting of problems etc.
• Creates, updates and/or reviews systems artefacts and deliverables to ensure quality and NUS guidelines and policies are met.
• Performs systems and data analysis including analysing existing system/program logic difficulties and revising the logic and procedures as necessary.
• Handles audit queries and ensures audit and security compliance are met.
• Liaises closely with business users and build good rapport.
• Work closely with business users in annual IT project planning and enhancement prioritization.
• Liaise closely with vendors to ensure successful provision of support and maintenance in accordance to contract.

Qualifications

• Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
• At least 11 years within IT industry, inclusive of 4+ years in a technical role and 7+ years in project management.
• Experience with Facility Booking, Visitor management, Hostel / Hotel Reservation, Door lockset and access control systems and will be an added advantage.
• Good grasp of IT technologies (on premise and Cloud solutions), methodologies, architectures, and best practices

Responsibilities:

· Coordinate and handling of daily Reefer Operations inside PSA Terminal

· Liaise with internal & external customers to ensure repair job carry out timely and efficiently

· Conduct warranty check and QA check on job done by technical team to ensure proper billing to customer

· Any other duties as assigned by Supervisor / Manager

Requirements:

· Min. GCE “O” / Nitec in Engineering or equivalent

· Proficient in Microsoft Office and Email

· Good interpersonal and communication skills and able to interact with people of all levels

· Willing to work on rotation shift including Sunday & Public Holiday

We thank all applicants for your interest and regret to inform that only shortlisted candidates will be notified

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

· Assists in achieving store recruiting goals

· Run Cash Register

· Drive the achievement of the store’s sale targets while also meeting individual sales goals

· Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy

· Monitor proper use and ensure the quality of data in the sales staff’s client books, working with sales staff to propose action plans

· Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken

· Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner

· Identifies performance issues and policy violations according to company policy and partners with the Store Manager

· Keeping the store fully stocked

· Maintaining the highest level of visual merchandising and store conditions

· Delivering exceptional sales services for improved customer satisfaction

· Interacting with customers and identifying their needs and preferences

· Operating cash registers and point-of-sale machines

· Receiving and verifying the quality and quantity of new shipments

· Enforcing in-store security and health and safety procedures and regulations

· Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.

· Previous specialty retail management experience, preferably in the outdoor industry

· Retail background preferred-previous management experience

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Oversee all activities and communications regarding outgoing and incoming shipments for all projects to ensure accuracy and timely preparation of necessary documentation.
• Ensure standard procedures, administrative and legal formalities, terms, and conditions are followed and completed when third parties are hired for projects.
• Communicate shipment timelines internally to make sure other functions can plan properly and meet the deadlines.
• Work with the Sales Team to assist them with freight estimation for quotation purposes.
• Determine and analyze budget for logistics needed to fulfill the project's requirements.
• Coordinate with the Finance Department to obtain necessary approval for budget and satisfy required documentation.
• Maintain high accuracy in all document preparations for logistics.
• Ensure best service and best pricing in logistic activities.
• Ensure equipment is received as scheduled by continual follow-up and communication with freight forwarders, and resolve any issues as and when required.
• Develop strong working relationships and cooperation with other functions and departments.
• Support purchasing strategies (sourcing, negotiation & cost management, quality and delivery terms, documentation) and manage procurement and rental of any external resources, services, and facilities required to support the projects or operations.
• Nurture positive relationships with suppliers and service providers for optimum pricing and support.
• Develop and improve SOPs for Logistics and procurement.
• Assist in the implementation of goals and policies for effective improvements in Operations.

Expectations of an Assistant Finance Manager

• Perform monthly, quarterly, annual financial close with high accuracy and timeliness
• Ensure that all management reports submitted within deadline. Monthly, quarterly and yearly reporting to be carried out with insightful analysis and developing process to ensure quality reporting variances to be fully explained
• Assist in forecasting and budgeting cycles, ensuring that the numbers are reliable, stable and accurate.
• Strong partnership with the commercial finance team on the full spectrum of financial planning and analysis.
• Working with internal and external auditors, ensuring policies compliance in place.
• Manage internal reporting requirements on various basis.
• Involved in developing process improvements and system implementation/migration

• Meticulous handling of clinical specimens.
• Perform specimen registration accurately and timely into the Laboratory Information System.
• Understand clinical and test terminologies.
• Adhere to procedures in specimen management, including centrifugation, storage, retrieval and disposal.
• Possess good time-management skills.
• May be rotated to other lab locations or shifts, as necessary.
• Attend to incoming calls and general enquiries from clients in a professional manner.
• Ensure customer satisfaction by extending responsive and meticulous support.
• Attend to clients queries and problems diligently and timely.
• Ensures the discharge of duties and responsibilities with diligence.
• Observes PDPA (Personal Data Protection Act) guidelines and chain of custody of specimens.

We are innovative, focused, and rapidly growing. We are continuously looking for team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo.

Join our dynamic and growing team as a HR Intern, where you'll play a pivotal role in supporting key initiatives in Human Resources and gaining hands-on experience in various aspects of HR operations.

Key Responsibilities:

Support Recruitment Activities, including Campus Recruitment:

• Coordinate and participate in campus recruitment events and career fairs
• Assist in the planning and execution of on-campus and virtual recruitment events
• Support the design of engaging materials for recruitment purposes.
• Assist in maintaining the applicant tracking system (ATS) to ensure accurate and up-to-date candidate records.
• Contribute to the creation and improvement of recruitment processes and documentation.

Coordinate Internal Training Activities

• Assist in organizing and coordinating internal training programs and workshops.
• Help track and evaluate the effectiveness of training programs and gather feedback for continuous improvement.

Facilitate Employee Wellness Activities:

• Contribute to the planning and execution of employee wellness initiatives and engagement programs.
• Assist in organizing events and activities that promote a positive and healthy workplace culture.
• Collaborate with the HR team to measure employee engagement and gather insights for enhancing workplace satisfaction.

Skills & Requirements:

• Internship period: Aug - Dec 2024
• Currently pursuing a Diploma/Degree in Human Resources, Business, or a related field.
• Demonstrated interest in pursuing Human Resources as a career after graduation
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Detail-oriented with a high level of accuracy in data management.
• Proactive and able to work independently in a dynamic environment.
• Eagerness to learn and contribute to a fast-paced HR environment.
• Passionate about Events Planning and Management.
• A background in Team Sports is an added advantage!

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description & Requirements

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and meeting rooms.
• Serve beverages to guests as and when required.
• Answer, screen and forward incoming phone calls to appropriate person.
• Take and relay messages to the appropriate personnel.
• Provide information and answer queries from callers.
• Receive, sort and distribute daily incoming mail / deliveries.
• Sent outgoing mails and maintain postage record.
• To assist with purchasing of stamps and mailing of registered mail
• Manage and order office stationery, pantry supplies, First Aid boxes and keep an inventory of stock.
• Receive invoices and pass on to accounts department.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and laminating.
• Ensure reception area is tidy and neat at all time, with all necessary stationery and material (e.g. pens, forms and magazines)
• Ensure pantry area, photocopying copy area, meeting room is tidy and neat at all times.
• Liaising with vendor on maintenance servicing for office equipment. (eg. photocopier, water dispenser, coffee machine)
• Provide assistance in general administrative support as and when needed.
• Any other appropriate duties and responsibilities as assigned.

REQUIREMENT

GCE 'O' Level

2 years’ experience

• Responsible for planning,directing, controlling, coordinating, training and participating in the food preparation and daily kitchen culinary activities and required standards and specifications
• To cook different varieties of North, South Indian Dishes and Bangladeshi dishes
• Different types of Briyanis, dosai, chutneys, South/North Indian Meals, upma, Chappati, vegetable curry, fish curry, meat/chicken curry etc
• Develop and initiate cost-cutting ideas without sacrificing the quality and taste of the dishes
• Approve and “polish” dishes before they reach the customer. Seek to ensure at all times that customers have the best experience possible
• Construct menus with new or existing culinary creations ensuring variety and quality of the servings
• Manage operations, budgeting, food and labour costing, forecasting, stock control, resource planning, staffing, inventory and waste management
• Ensure that all the food storage and preparation of all food items meet the temperature guidelines.
• Actively participate in the kitchen training, including on the job training and support junior staffs and trainees in their development
• Ensure compliance to regulatory of food safety, quality, health and hygiene standards at all times.

JOB REQUIREMENTS:

• Diploma/Degree
• 5 years of hands on cooking experience in a Bangladeshi or Indian (North & South) Kitchen
• Preferably with experience in Catering industry and handling in high volume service operations
• Highly skilled in cooking techniques and comprehensive knowledge of both Indian cuisines and Bangladeshi cuisines
• Understand Indian and Bangladeshi Food culture and techniques
• Knowledgeable about properties and usage of herbs and spices in food preparation
• Able to cook for atleast 500 to 1500 pax on a daily basis
• Hands-on experience with various kitchen equipment (e.g. Hot Plate and Thandoor)
• Must be able to work on weekends and public holidays if necessary
• Must be able to do overtime whenever required.
• Must possess a lot of stamina and will power to be able to stand for long hours and work for extended hours too in order to experiment in creating new dishes.
• Ability to thrive in a fast-paced environment and complete tasks responsibly and multi Tasking is required
• Maintain workplace safety and health policies and procedures