ROLE OVERVIEW
The role of HR Director, Mandala Group is responsible for the smooth and profitable operation of the company’s human resource department.
Supervise and consult management on strategic staffing plans, compensation, benefits, training and development, budget, and labour relations.
Develop a culture that enables employees to perform according to Mandala’s Vision. Mission. Values.
Effectively plan, design, develop, and evaluate human resource-related initiatives that support organizational strategic goals.
Lead performance management, talent assessment, and effective labour relationships, including negotiating and administering labour agreements.
Supervise staff and report to the Board of Directors on issues regarding implementing policies and procedures, the safety of the workforce, recruiting and hiring high-performing employees, labour legislations, and other human resources issues.
Direct the development and implementation of organizational development programs, employee orientation and training programs, benefit plans, policies and guidelines, database management procedures, equal opportunity employment programs, and employee record and documentation policies.
Evaluate effectiveness through compiling and analyzing data and distributing various reports on HR metrics to ensure needs are met.
Ensure compliance with local laws and industry regulations, advising department managers on legal implications of HR issues related to discipline and employee grievances.
Plan and oversee the HR department budget.
KEY OBJECTIVES & DELIVERABLES
HR Strategy, Leadership, and Coordination
· Develop a strategic approach to human resources and execute these strategies.
· Lead and support a continuous change agenda advising on people's decisions to drive effectiveness.
· Ensure that HR issues are given full consideration in all decision-making.
· Work to develop appropriate human resource policies and standards to ensure effective, fair, and equitable management of employees throughout the organization.
· Provide advice, information, and support across the organization on HR policies and procedures in line with best practices.
· Focus on the continuous improvement of HR processes and procedures.
· Prepare reports for management in relation to employee turnover, new hires, resignations, training and development, etc.
Recruitment
· Ensure that the recruitment standards are professional and rigorous and maintained at the highest practicable level.
· Involvement in senior-level resourcing, including interviewing candidates and completing onboarding.
· Build a strong talent pipeline with the Regional and International HR Teams.
· Stay abreast of market data for salaries to assist with salary planning and benchmarking for new roles.
Talent Management & Retention
· Execute talent, retention, and succession planning initiatives.
· Work with the HR Teams on Talent Management Strategy and the annual Career Path Assessment process.
· Support, communicate, and advise senior management on their talent development initiatives.
· Ensure the Mandala Vision. Mission. Values. resonate throughout any HR initiatives.
Compensation, Benefits, and Commissions
· Analyse trends in compensations and benefits to ensure the organization attracts and retains top talents.
· Work closely with the C-suite and Directors to implement a Commission and Incentive Scheme Structure for all levels of the Organisation to promote Performance Excellence and reward the team’s professional achievements.
Training and development
· Propose a HR Strategy and Budget for Team Professional Development.
· Coach and empower all Regional and International HR Teams to work alongside the Departmental Managers to execute approved training programs.
Performance Management
· Oversee the performance management of the employees through the HR Teams, including job description formulation, assessments, and promotions.
· Implementing performance appraisals, training, and feedback across the Organisation quarterly and annually.
· Drive best practice and act as counsel to Management on all issues of employee performance.
Legal and Compliance Practices
· Ensure up-to-date employment policies align with local legislation across all territories.
· Continual policy and process development, and amending and implementing policies and procedures in line with employment law regulation.
OTHER INFORMATION
THE RIGHT PERSON
· A passion for hospitality and delivering exceptional lifestyle experiences.
· Great attention to details.
· Extremely disciplined and focused to achieve agreed targets within given deadlines.
· Broad thinker.
· Able to understand the business and apply consistency and value-adding HR initiatives.
· Experience in driving change and integration.
· Quick thinking and comfortable in a creative setting and a fast-paced environment where each day brings new challenges and rewards.
· A self-starter; happy to pitch into the day-to-day necessary tasks and prioritize long-term projects.
· Excellent work ethic and grounding of discretion and confidentiality.
· Commercially astute.
· Able to interpret and analyze numerical data and information.
· Degree in Human Resources Management or related field advantageous.
THE RIGHT EXPERIENCE
· 10+ years’ experience in HR, preferably in a multinational marketing/communications company.
· Strong Regional experience across South East Asia.
· Up-to-date knowledge of HR policies, processes, and tools across the region
· Good verbal and written communication skills to communicate with multinational network individuals and the local agency.
· Proven experience with HR systems.
The role reports to: Board of Directors.
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