Job Responsibilities:

- Oversee financial planning and business performance analysis, including budgeting, forecasting, cash flow, investment and risk management activities.

- You will ensure the accuracy of financial statements and adhere to corporate reporting timetables. You will also assist in implementation of management and administrative financial systems to provide structure for sustained business growth.

- To ensure compliance with established financial processes, compliance requirements, financial reporting and review of revenue, expenditures, asset management, tax, management reporting and administration.

- You will be responsible for the implementation of finance strategies and objectives. You will manage and liaise with external auditors and tax agents.

-You need to possess the knowledge to evaluate the company's P&L and also plan for effective finance strategies.

Requirements:

- Possess a degree in accounting or finance with at least 8 years of relevant experience.

- Prior experiences from the F&B industry is an advantage.

- Have a strong understanding in inventory management and costing.

- Possess strong communication and presentation skills.

Role Purpose

To frame the business case and lead the implementation of satellite operations for MODEC EPCI business

conducted by the Project Execution Business Function ("PE"). The operationalisation is expected to be made

under the remit of and will affect two Singaporean legal entities of the PE, Modec Offshore Production Systems

(Singapore) Pte Ltd ("MOPS") and its Joint Venture company Offshore Frontier Solutions Pte Ltd ("OFS"),

respectively. The position reports into the VP, Commercal of MODEC PE and is based in Singapore.

Key Accountabilities

Initiative Framing:-

Consult with relevant stakeholders, establish organisational diagnosis of PE (MOPS and OFS and overseas support). Quantify ineffeciencies & pain points. Provide strategic recommendation for satellite office structure or alternative models.

Governance Complying:-

Develop detailed business plan for the recommended strategy and required investments with the purpose of providing guidance for and support to well-informed decision making from the relevant Boards.

Collaboration:-

Collaborate with colleagues across functional disciplines in order to foster effective professional working relationships across the business, garner support and buy-in from relevant stakeholders.

Operationalisation:-

Lead the full operationalisation of the business plan in accordance with agreed timeline and with minimization of disruptions to the business. In-coutry set-ups (offices/branches/subsidiaries/partnerships etc.) to be coordinated with Corporate Legal.

Reporting / Feedback loop / Communication:-

Ensure visibility and transparency in progress reporting and any mitigation actions required, from the set-up and incorporation of the necessary structures, until the rollout of the new organizational model across PE.

Job Summary :

We are seeking a highly skilled Project Manager to lead the overall engagement.

The ideal candidate will have expertise in managing end-to-end delivery of atleast 2-3 applications, good client communication skills, stakeholder management ability.

Have good technical knowledge in Pega with the ability to take Architectural decisions and solutioning. Additionally, domain experience in Airlines is good to have.

The candidate will play a crucial role in driving techno-functional excellence and ensuring successful project delivery.

Required Skills :

• Pega Case Management ,Pega Cloud ,Pega Integration ,Pega Platform, Project Management, Cloud deployment.

Roles & Responsibilities :

• Managing the overall project delivery and ensure delivery schedule is adhered
• Prepare delivery schedule, effort and cost based on the client requirements and provide walkthrough o client on the same
• Project Manager will be liable to achieve client sign-off on schedule, effort and cost presented
• Providing weekly status reports to stakeholders
• Ensuring that the project is timely by setting time marks
• Facilitates daily scrum, sprint planning, sprint demo and retrospective meetings.
• Tracks and manages product backlog, burn-down metrics, velocity, and task break-down
• Helps product owner to make the product backlogs in good shape and make them ready for the next sprint
• Responsible to provide architectural solutions and do hands on with the team members to deliver technical requirement in Pega.

Qualifications:

• A solid understanding of project end-to-end delivery
• Excellent verbal, written and presentation skills
• ·Ladership skills
• Ability to motivate IT staff
• Logical problem solver who can operate under constraints
• Strong organisational skills
• Ability to juggle multiple tasks

Certification(s) Required :

• CSSA, PMP, Scrum Master, Good to have CLSA

Job Responsibilities:

• Determine and identify new business opportunities by analyzing business needs in the Government Sectors.
• Preparation of business development plan, define and follow up which in line with the sales targets and objectives.
• Analyze and clarify Tender Bids and RFQs (Request for Quotation) or opportunities during pre-tender and tender phase.
• Lead and organize tender preparation, reviews and submissions in order to ensure completeness in quality, technical and risk compliance, and on time tender submission.
• Consolidate and analyze technical, bill of quantities, price schedules, cost/quotes, financial data and commercial contract in order to ensure technical compliance, risks mitigation and competitiveness during tender preparation and clarification phase.
• Arrange project involvement during Tender stage and manpower planning with project to come up with project organization chart and preliminary cost.
• Enhance and consolidate quotes in order to reach target win price and to prepare Tender Evaluation for management approval for tender Operating Profit Margin.
• Lead and execute tender interview presentation in a professional manner to increase win rate.
• Lead and organize tender reviews and meetings in order to ensure completeness and quality handover to project management team.
• To manage, coordinate and conduct the sales activities to achieve sales target and profitability target for the Company.
• Handling of client and commercial issues, i.e. enquiries, terms and condition, payment schedules, complaints.
• Identify and manage calculated risk in each sales opportunity.
• Coordination of regional / global contracts.
• Provide market information and participate in direct marketing strategy or planning.
• Attend conferences, meetings and industry events to grow the pool of partners to aid in expanding the range of services.

Job Requirements

• Bachelor’s degree in Civil or Structural Engineering preferred.
• Prior experience in building engineering and construction is preferred.
• Proven experience (3-5+ years) in tendering for government projects, business development, or a similar role.
• Experience in dealing with Government Authorities.
• Strong negotiation, communication, and interpersonal skills.
• Analytical thinking and data-driven decision-making abilities.
• Familiarity with market research, lead generation, and sales pipeline management.
• Ability to develop long-term strategies for client acquisition and retention.
• Proven track record of driving revenue growth.
• Goal-oriented with a focus on results and outcomes.
• Ability to network and forge strong relationships within the industry.

The Role
- As Program Manager: Responsible for the overall strategic steering and coordination of World Programs, as well as customer relationship management for the Program.
- As Managing Insurer: Manage the relationship and commercial activity for a portfolio of clients where another MNC team provides the strategic lead

Future Challenges

- Deliver, through an excellent organization of the customer relationship and first class execution, long-term profitability, high customer satisfaction rating (NPS) translated into high retention performance.
- Identify new cross and up selling business opportunities, build and execute plans to convert these opportunities
- Support the transition to One MNC in the Region

Main Tasks

Under the guidance and reporting to Regional Account Director, APAC, Allianz Trade for Multinationals,

Reach targets of portfolio growth and quality
As Program Manager
- Ensure proper implementation of programs by taking an active role and ownership in the Business Implementation Committee (BIC) and co-ordination of MNC teams both domestically and overseas.
- Secure Renewal by delivering the correct balance of customer need with MNC business targets and metrics, identify cross- and up-selling opportunities, ensure proper pricing and propose consistent terms and conditions during renewal, according to CUW authority rules and guidelines
- Perform Amendment on existing programs/policies by handling and understanding issues in an international framework, ensuring the ongoing integrity of the program and delivery of client needs.
- Review and analyze and implement transfers requests from other BUs to MNC

As Managing Insurer
- Responsible for implementing and issuing the policy at local level
- Train and assist local client during the policy life cycle, render service for the local customer or broker within the execution framework of the Master Agreement
- Report to Program Account Director on performance of managed policies, in terms of risk acceptance and LR, and raising of mid- term amendment requests

Take personal responsibility for the implementation of group-wide quality of service standards
- Service customers based on guidelines of Operational Manual
- Comply with account management standards in regards to MNC processes, business rules and systems.
- Interact and coordinate closely with other core functions (i.e., Risk, Claims, PA) in order to propose a broad customer centric service, as well as other MNC Account Manager Teams and MNC Central Team
As Program Manager
- Apply MNC commercial underwriting standards to ensure profitability and quality of customer portfolio
- Be the main contact person with the Broker and client program management teams

As Managing Insurer
- Interact with broker and client as directed by Program Manager

Business Scope

- AZ Business Lines: Insurance | EH Business Lines: Credit Insurance

- AZ Size: Large | EH Size: Medium

- EH Scope: Global, Regional, Local

Leadership Behaviors

Internal leadership behavior:
- Build relationships with other core functions, other MNC Account Manager Teams and MNC Central Team
- Balance commercial and underwriting objectives
External leadership behavior:
- Convert up-selling opporunities into sales through ability to convince customers

Key Performance Indicators
- Profitability, quality of portfolio, growth (extension, renewals)
- Customer satisfaction and retention (like Net Promoter Score, retention rate, etc.)
- Achievement of service levels per segment
- Timely execution of program renewals, customer requests and program / policies implementations; alignement with process standards.

Typical Functional Skills / Experiences
• Advanced ability to manage and co-ordinate large global / remote teams to achieve objectives
• Advanced knowledge of the credit insurance industry, products and regulations
• Expert ability to manage clients and portfolios of account (programs) on a global basis to deliver best in class customer service
• Advanced ability to work to strategy guidelines to successfully achieve portfolio renewal
• Advanced ability to up and cross sell products during customer interactions to achieve growth targets
• Competent ability to build extensive networks with close contacts to market players and opinion leaders
• Competent knowledge of claims methodologies and the impact of policy conditions
• Expert ability to negotiate with customers in order to achieve results
• Advanced ability to communicate well via all mediums (eg. email, phone) and at all levels of an organisation within a multicultural setting
• Competent ability to operate in a matrix structure
• Competent knowledge of basic IT systems (eg. MS Word, Excel) and ability to learn new systems
• Advanced knowledge of written and spoken English (must) and Chinese(preferred) or other APAC languages (preferred)

Position: Automotive sales manager

• Working hours: 5 days, 9:30am - 6:30pm
• Salary: $4000 - $5000 + Commission
• Working Location: Macpherson

Requirements:

• Min 10 years in the relevant field is required
• Experienced in leadership and team management
• Proven track record in sales in the automotive industry
• Strong analytical skills to assess market trends, sales performance, and financial data.
• Possessing a valid Singapore driving license is preferred

Job Responsibilities

• Lead, manage, and motivate a team of Salesmen to achieve sales targets.
• Establish clear sales goals and objectives for the team, ensuring alignment with the company's overall targets.
• Regularly assess the performance of salesmen, providing feedback, guidance, and support to help them achieve their targets.
• Provide training and development opportunities to salesmen to enhance their skills and improve sales performance.
• Achieve a monthly sales target of 30 new cars, with both new and used cars contributing to the goal.
• Oversee the management of sales leads, ensuring timely follow-up and conversion of leads into sales.
• Assist salesmen in negotiating deals and closing sales to meet or exceed sales targets.
• Manage the sales department's budget, ensuring expenses are controlled and financial targets are met.
• Prepare and present regular sales reports to senior management, highlighting performance against targets, trends, and areas for improvement.
• Conduct market research and analysis to identify opportunities, threats, and trends in the new and used car markets.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

Job description, low-code style:

As the #1 low-code application development platform, OutSystems provides customers with everything they need to build apps incredibly fast.

OutSystems is seeking an experienced Regional Sales Manager to be based in Singapore to grow Indonesia and develop our local sales to exceed revenue and operational goals. The candidate will be an emotionally intelligent, proven coach who thrives when helping others, leverages data to drive decisions and is no stranger to a fast-paced sales environment.

Responsibilities:

• Hunting for new business and logos
• Hire, lead, and coach a successful team of full-cycle sales professionals
• Be the main point of contact for OutSystems customers, leading the sales strategy, overcoming objections and negotiating success.
• Push upgrades with growth plans
• Map prospective accounts around organizational structure, people and existing technology;
• Engage executives in targeted prospect accounts;
• Orchestrate discussions with senior execs around their business needs;
• Demonstrate verbally, in writing and through live product demos, how prospect customers can capture value and envision their future with OutSystems.

Requirements:

• Minimum of 12 years of quota carrying experience selling into Enterprise space
• 4+ years experience leading a quota-carrying, closing sales team
• Leadership presence that team members will walk through walls for: Proven ability to coach, attract, and retain amazing sales talent
• Deep understanding of cloud computing technologies, business drivers, and emerging computing trends.
• Recognizing the stages in the buying cycle for each prospect.
• Strong interpersonal skills, excellent oral, written and verbal communications skills. Handling objections, complaints, roadblocks and negotiation.
• Ability to successfully communicate with contacts via the phone, email, video and presentations.
• Technical ability to provide technical product overview and insights pertinent to customer need and usage scenarios;
• Desire to work in a competitive environment where one’s growth potential is driven by one’s abilities and attitude.
• Ability to identify the key aspects of a potential opportunity, nurture the opportunity to close, and manage the customer relationship through success
• General knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately
• Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross-business collaboration
• Solid time management skills and ability to work independently or under supervision with a high level of integrity.
• Understanding of and passion for the technology industry - background of prospecting to IT decision makers required.

The Longer Story:

One of the fastest-growing B2B software companies in the world, OutSystems is on a mission to enable every organization to innovate through software. We are looking for talented and motivated people to join us in helping companies solve some of their most strategic business challenges, from modernizing their workplace processes to transforming their employee and customer experiences. As a member of the OutSystems global team, you will help build, deliver, manage, and evolve software that is a low-code market leader and preferred by professional developers around the world.

OutSystems is a truly global company, with more than 525,000 developer community members, 1,700 employees, 400 partners, and thousands of active customers in over 87 countries and across 22 industries. Founded in 2001, OutSystems has offices in the United States, United Kingdom, the Netherlands, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, and Singapore, and of course has a thriving, worldwide community of remote employees.

Working at OutSystems

We do not have many rules, but we do have high standards and a culture of global collaboration. Our commitment to our culture is highlighted in The Small Book of the Few Big Rules, written by our Founder and CEO, Paulo Rosado. This commitment to culture landed us in the Forbes top cloud computing employers four years in a row.

• We grow, change, and innovate, and give our teams the space to be proactive and creative.
• We care about growth and development. Vertical career progression is obvious, and we also encourage lateral moves, joining different teams, and mastering new skills.
• Global colleagues who are as smart, hardworking, and driven as you.
• Our DNA is disrupting the status quo. It is why our company exists.
• We “Ask Why” a lot. It helps us connect our individual work to the bigger picture and often uncovers a better, more agile way.

OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status or any other status protected by law.

Are you ready for the next step in your career? Then we’d love to hear from you!

https://www.outsystems.com/company/careers/

Overview

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centred on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 12 global brands, including the award-winning flagship Banyan Tree, Angsana, Cassia, Dhawa, Folio, Garrya, Homm, Laguna, and Skypark, as well as the brand extensions, Banyan Tree Escape, Banyan Tree Veya, and Angsana Heritage Collection.

The Role

We are seeking a highly skilled and motivated individual to join our team as a Brand Marketing & Communications to create and foster brand love for Banyan Group, our portfolio, and with a focus on upscale and midscale categories.

You will play a key role in designing the brand marketing and communication strategies, drive the end-to-end development of campaigns and content that enhances and also safeguards the brand's integrity. In close collaboration with our PR and social teams and agencies, you will spearhead brand awareness efforts with media, and influencer marketing and partnerships with content creators.

Your oversight includes, although not limited to:

• Banyan Group
• Upscale – Angsana and its brand extension Angsana Heritage Collection, and Garrya
• Midscale – Cassia, Dhawa, Homm & Folio

We are looking for a bold and dynamic individual with fresh ideas and a co-creative mindset yet grounded to grow these brands.

Responsibilities

Elevating Brand Awareness:

• Work closely with our PR team to develop and implement brand awareness and engagement campaigns for greater reach, engagement and share of voice. Collaborate on media relations efforts, press releases, and media events to maximize brand exposure.
• Collaborate with the Social Media Community team to identify and partner with relevant influencers and content creators. Ensure their content aligns with our brand values and objectives to reach new audiences.
• Partner closely with the Brand & Commercial team to optimize owned channels such as brand.com and CRM. Tailor messaging to suit various funnel stages, ensuring targeted and impactful marketing efforts.

On-Brand Content Strategy and Execution:

• Develop and execute compelling and on-brand content across various channels to engage and resonate with our target audience.
• Ensure consistent brand expression across all customer-facing materials used by Corporate and Hotel teams:

1. Verbal: Manage messaging and tone of voice.
2. Visual: Oversee the development and approval of marketing and communication assets, including photos and videos.

Support Hotels:

• Partner pre-opening properties in the development of their Marketing and Communication plans.
• Executing re-positioning projects for key outlets or properties based on business needs and/or market changes
• Planning and executing HQ-led activations and/or partnerships on property alongside other functions

Brand Campaign Development:

• Assist in the creation and execution of brand campaigns, including concept development, messaging, and creative direction.
• Collaborate with cross-functional teams to ensure the successful implementation of brand campaigns.
• Consult on and advise segment-specific campaigns targeting various customer segments such as families, couples, or wellbeing enthusiasts alongside the Customer Insights team. Collaborate with internal teams to identify key messages and creative elements that resonate with each segment.

Requirements

• Minimum of 10 years of experience in marketing communications; hospitality industry experience is a plus.
• Experience with building brands through psychographic targeting and utilizing data to inform decision-making and campaign development.
• Proven track record of end-to-end development of engaging and impactful campaigns across multiple channels and mediums.
• Skilled in brand storytelling with experience customizing global brand narratives for different regions, considering regional needs and nuances.
• Team player with good interpersonal and project management skills.
• Ability to multitask and prioritize projects effectively in a fast-paced, agile environment.
• Excellent verbal and written communication skills, with an eye for detail.
• Creative thinker with the ability to develop innovative marketing strategies.
• Strong project management and organizational skills.
• Strong understanding of graphic design, photography, videography, and social media platforms.

Job Title: Senior Manager, Finance & Accounting
Reports to: Head of Finance & Accounting
Location: Singapore

The Client
They are a digital assets start-up in Singapore backed by one of the largest securities brokerages/investment banks in Japan. They have received in-principle approval from MAS for their CMS license in Singapore. They are at the forefront of integrating traditional financial services with cutting-edge digital assets, offering innovative derivative investment products. They are actively expanding their team to drive an ambitious growth plan over the next 24 months.

Key Responsibilities
1. Accounting Leadership:

• Act as a senior individual contributor, leading and supporting critical day-to-day accounting operations.
• Prepare and review monthly accounts, journal entries, and supporting schedules to ensure accuracy and compliance.
• Oversee month-end, half-year, and year-end close processes, including Financial Statements and General Ledger account reconciliations (e.g.,
• Accounts Payable, Fixed Assets, Accruals, Cash, and intercompany transactions).

2. Financial Reporting and Analysis:

• Prepare and submit quarterly reporting packs, budget plans, and presentations with variance analysis.
• Develop and manage cash flow projections, fixed deposits, and bank account administration.
• Coordinate and submit government financial statistical surveys/data and MAS regulatory returns/surveys.

3. Regulatory Compliance and Taxation:

• Ensure compliance with Capital Markets Services (CMS) license requirements and regulatory filings.
• Prepare and submit GST returns and corporate tax documentation in adherence to Singapore’s tax regulations.
• Handle transfer pricing arrangements to ensure regulatory compliance.

4. Audit and External Coordination:

• Manage relationships with external parties, including internal and external auditors, corporate secretarial agents, and tax consultants.
• Lead the annual audit process, including preparation of audited financial statements and required schedules.

5. Process Optimization and Strategic Finance:

• Work with business and IT teams to identify and implement process improvements that enhance the efficiency and quality of financial operations.
• Serve as part of the Finance leadership team, contributing strategic insights to the short- and long-term direction of the Finance function.

6. Operational Oversight:

• Manage or oversee the preparation and review of payments, billings (including inter-company activities), and staff claims.
• Maintain company books and financial records in compliance with Singapore Financial Reporting Standards (SFRS).

Qualifications and Skills

Education:

• Bachelor’s Degree in Accounting, Finance, or a related field. CPA or equivalent certification preferred, or a comparable combination of education and experience.

Experience:

• Minimum of 10 years of progressive accounting or financial experience.
• At least 5 years in a management or senior single contributor role within a brokerage, wealth management, or similar buy-side environment.

Technical Expertise:

• Proficient in Singapore’s regulatory frameworks, corporate taxation, financia lreporting standards (SFRS), and GST compliance.
• Experience in handling cash flow projections, transfer pricing, and financial statement preparation

Leadership and Operational Agility:

• Comfortable "rolling up sleeves" to work hands-on with operational details while contributing to high-level strategic decision-making.
• Proven track record in identifying and implementing solutions to address critical business challenges in fast-paced environments.

Only locals need apply. We regret that only shortlisted will be contacted.

Position Summary:

The Project Manager is responsible for driving the successful delivery of multiple cross-functional IT infrastructure projects. Leads cross-functional teams, collaborate with business users, internal and external teams, and vendors to ensure project is successfully completed on time, within budget & scope, and with quality.

They must have good communication skills, is a competent negotiator, demonstrates resiliency, good at problem solving and can engage & influence effectively both the internal and external stakeholders. He/she is adaptable to change in an agile and volatile environment while taking ownership and deliver works with integrity. This is a 2-year direct contract position.

Roles & Responsibilities:

• Drive project to meet schedule, budget, manpower and technical quality targets
• Develop integrated project plan including schedules, budgets, and resource allocation
• Identify and manage project dependencies and critical path
• Ensure accurate allocation of resources throughout the project, providing leadership to cross-functional teams
• Work with stakeholders to establish and gain consensus on project goals, objectives, and deliverables
• Conduct regular project reviews to recommend schedule, cost, or resource adjustments
• Provides regular progress update to key stakeholders and management, communicate risks, escalate issues for resolution in a timely manner
• Implement and manage project changes and interventions to achieve project outcomes.
• Conduct project evaluations and assess outcomes
• Monitor and manage project risks throughout the project lifecycle
• Track project performance using appropriate techniques and metrics
• Ensure compliance with relevant policies, regulations, and standards
• Analyse and validate design with technical teams to ensure the solution is implementable.
• Conduct impact assessments to understand the effect of transitions (i.e., due to new infrastructure technologies) on various parts of the organization
• Conduct post-project/transition evaluations to identify lessons learned and areas for improvement
• Assess new infrastructure technologies (i.e., participate in proof of concept) to assist in defining technology roadmap, framework, and policies to meet strategic business initiatives
• Review data centre/ private cloud infrastructure, platform, and technology roadmap
• Document project learnings and best practices
• Ensure all project documentation is completed accurately, timely, and stored appropriately

Requirements/ Qualifications:

• Bachelor’s degree in computer science, Information Technology, Computer Engineering, or equivalent discipline
• Minimum of 5-10 years above of experience in project management
• Experience in managing complex IT infrastructure projects
• Able to select approriate tools and platforms, solution design and infrastructure planning
• PMP (Project Management Professional) or equivalent certification is preferred
• Strong technical knowledge on at least 2 of the following domains: System (i.e., VMware, Nutanix), Storage (i.e., Hitachi, Pure), Network (i.e., Cisco), Security (i.e., Check Point, Palo Alto), Automation (e.g., Ansible), Backup (i.e., Symantec NetBackup). Certifications in the above areas would be preferred
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in project management techniques
• Ability to work under pressure and meet tight deadlines
• Able to prioritise assignments whilst working on multiple concurrent projects
• Ability to deliver high-quality work in a timely and in a right-first time manner
• Strong passion and desire to learn new technologies
• Take initiative and able to work independently
• Is meticulous and attentive to details

Key Competencies:

• Leadership: Ability to lead project teams and manage complex projects
• Technical strong: able to guide and coach the team of engineer, hands on with technical problem
• Problem-solving: Strong analytical skills to identify issues and develop effective solutions
• Adaptability: Flexibility to adjust to changing circumstances and manage multiple priorities
• Collaboration: Ability to build relationships and work effectively with diverse stakeholders
• Attention to Detail: Thorough and detail-oriented approach to managing projects

We are a rapidly growing company in the field of e-commerce, well known in the wedding and party related industry, with a huge following on various digital platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.).

Position Summary:

Reporting to the Marketing Manager, Influencer Marketing Manager will manage our Influencer strategy across gifting, events and activations, and social content. You will be responsible for the development and performance of influencer marketing campaigns across social and offline channels.

You will also build-up and manage our growing Influencer team, optimizing and scaling our existing programs, work closely with our in-house Creative team to drive impact across all social channels, and be responsible for establishing and building relationships with key industry partners on social platforms.

Responsibilities:

• Identify talent partners based on company initiatives and project needs, taking a strategic, data-driven, and holistic view of influencer marketing encompassing nano, micro, macro influencers, content creators.
• Continue to nurture our existing influencer community while looking to expand into new demographics and strengthen influencer relations by managing day-to-day communication with influencers via email, phone, text, etc.
• Maintain talent relationships and create connections with new partners through mailings, giftings and outreach on brand initiatives, building close relationships that create alignment and transparency.
• Exceed targets across revenue, engagement, messaging and follower growth, working closely with the social, communications and editorial teams.
• Manage influencer marketing forecast, budget, and optimizations based on business needs.
• Measure success of social media activations through KPIs and forecasting.
• Develop and manage an Influencer calendar that we can leverage across all our social channels.
• Stay on top of pop culture, social media, influencer trends, as well as emerging technologies and social media platforms and platform updates.

Requirements:

• Bachelor’s Degree or equivalent experience.
• 5+ years of related experience, preferably within Influencer Marketing, social media, or PR in the fashion industry.
• An ideal candidates will have a personal rolodex of influencer and celebrity talent relationships with and an eye for new upcoming talent.
• Expert in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.
• Ability to think strategically and creatively.
• Flexibility to adapt quickly to changing business needs and dealing with ambiguity.
• PC Skills, including MS Office, and MS Outlook.
• Excellent written and verbal communication skills with keen attention to detail.
• Comfortable with occasional travel.
• Self-starter, ability to thrive in a fast-paced environment.

• At least 10+ years of experience in application development and maintenance with full software development life cycle experience
• Functional knowledge in Credit Card Ecosystem (Card acquisition, issuance, authorization, settlement, disputes, scheme compliance)
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Technically competent in COBOL, CICS , Batch and EZT programming
• Experienced in working with mainframe online related technologies including CICS/Online
• Message layer/API integration
• CICS Expediter
• Experience with Mainframe Batch Processing Enviornment JCL, JES2 Batch and VSAMGood working knowledge skills with Microsoft Office Products, Microsoft Visio and Microsoft Project.
• Concise understanding of the system development life cycle
• Have experience working on Cards Related application operating on Open Platform eg Linux/Windows
• Proven experience to project manage a team of developers and vendors in
• Good functional knowledge of cards to design and develop effective / efficient solutions in meeting business requirements
• Experience with large scale Cards migration on Cardlink will be advantageous
• Proven experience to project manage a team of developers and vendors in ensuring timely delivery of system enhancement of varying scales
• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
• Concise understanding of the system development life cycle
• Effective people leader with good interpersonal skills.
• Excellent communication skills
• Strong problem solving skills
• Ability to multi-task and perform well under pressure

Key Responsibilities

• Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists to provide holistic solutions to our offshore banking Priority clients
• Provide clients with regular market updates, endeavouring to understand our clients' financial needs and recommending appropriate wealth management products accordingly
• Perform continuous market analysis to identify potential client leads and opportunities
• Provide financial planning and advisory services aligning to clients' needs and investment profile
• Embarking on a proactive relationship management to strengthen, deepen and delight client's relationship with existing customers, hence building a strong foundation for customer growth
• Ensure coverage of all relationships through client's engagement, risk profiling and financial planning
• Understand customers' banking and financial needs and recommend suitable solutions to meet these needs
• Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics
• Deals with most problems independently and has some latitude to solve complex problems

Compliance, Risk & Control

• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements

• The successful candidate has strong academic qualifications and over 5 years of work experience in Wealth Management with a proven track record of managing clients' portfolio (Priority/Premier banking)
• Completion Certification CMFAS and licenses
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• Highly driven and possess the ability to succeed within a challenging environment
• Outgoing disposition, well-equipped with good communication and interpersonal skills
• Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment
• Highly driven to excel and be able to thrive within a challenging environment by effectively recognizing customers' personal banking and wealth management needs
• Speaking Bahasa Indonesia is preferably

• Organize campaigns for digital marketing by utilizing social media, email, blogs, and websites.
• Create and oversee social media presences and content marketing or communication strategies.
• Stay up to date with emerging social media platforms, online technology, and trends.
• Provide captivating and well-curated web material.
• Collaborate with external web designers, graphic designers, and filmmakers.
• Manage and oversee content on the webpages.
• Execute strategies to increase exposure to business pages.
• Develop projects and programs to strengthen work relationships within the community.
• Manage budgets, negotiations and contracts in relation to community events.
• Work closely with stakeholders to find possibilities for community involvement.
• Oversee all facets of event planning.
• Manage corporate identity and governance and communications channels for the company.
• Execute plans for interacting with a range of stakeholders.
• Foster a good rapport with stakeholders and organize events to foster partnerships.
• Determine areas that require improvement to improve upcoming events, engagement initiatives, and digital campaigns.
• Write reports on key performance indicators (KPIs).
• Maintain a variety of records to guarantee accurate and correct data for analysis by shareholders.

The key responsibilities and deliverables of a Relationship Manager, Corporate Banking are as below:

• Reaching out to prospective customers in MNC segment, Private Equity, Venture Capital, Funds, FDI/ FPI segment which have presence in ASEAN regions and with strong business linkages to India
• Originating and onboarding (with complete KYC) new corporate customers and developing and maintaining good relationships with the customers
• Understanding customer requirements and providing banking solutions including but not limited to investments flow, trade flows and other transactional banking requirements
• Preparing credit proposal, coordinating with Risk department for approvals and undertaking credit monitoring & asset reviews of the portfolio
• Maintaining existing relationships with corporate clients
• Meeting business numbers across products and business verticals
• Executing transactions in a timely and efficient manner in line with customer expectations
• Maintaining credit files and ensuring safe custody of all documents
• Manage a team of Relationship Manager(s) and/ or Customer Service Manager(s) if required and as deemed fit by the management
• Prepare data, MIS, presentations as required by the management
• Any other relevant task assigned by the Reporting Manager

Job requirements:

• Strong understanding and acumen of corporate banking business with 4+ years of relevant banking experience in relationship management
• Understanding of Indian banking landscape, regulations and macroenvironment
• Understanding of financial statements to prepare credit proposals

As a Relationship Manager, Commercial Banking, you will get an opportunity to work on the following:

Trade Transactions and Business Development

• Maintaining relationship with Branch Corporate Banking Customers for all their Trade finance and Transaction banking requirements
• Increasing wallet share of the business from existing clients and sourcing new clients in line with the Bank’s strategy
• Raising approvals as per Branch Trade Procedures for all Trade Transactions
• Raising Commodity / Product / Deviations approvals as needed.
• Resolve queries from all internal processing teams (Trade Services Unit / Central Operations / Compliance/ Branch Operations)
• Be responsible for End to End Transaction delivery

Short Term Loan, Working Capital Demand Loan, Remittances

• Raising all relevant approvals for STL / WCDL / Remittances as per Process
• Resolve queries from all internal processing teams (Trade Services Unit / Central Operations / Compliance/ Branch Operations)

Bank Onboarding / Legacy Alerts Closure

• Follow up with Financial Institution Group/ International Financial Institution Group for documents or approvals with respect to bank onboarding/ legacy alerts
• Liaise with Compliance, Central Operations and other internal teams
• Raise mail/ memo approvals for onboarding/ re-onboarding/ legacy alerts closure

Others

• Process Improvement- Review of Correspondent Banking, Trade Procedures and other PAC Notes
• Resolve queries with respect to Bank’s Corporate Internet Banking and Trade Online Platforms
• Manage a team of Relationship Manager(s) and/ or Customer Service Manager(s) as required and as deemed necessary

Transaction Data Compilations

• Ad Hoc Trade & Transaction banking MIS
• Any other tasks and responsibilities assigned from time to time

Competencies and Skills

• Relevant banking experience of 4+ years
• Understanding of trade finance domain and related concepts, trade procedures, STL and WCDL
• Understanding of India banking and regulatory landscape and macroenvironment
• Strong communication and collaboration skills

Job Description:

We are looking for an experienced person to join the International Tax Department to help shape, develop and execute SHEIN’s global indirect tax strategies. This person will have the chance to work with different departments in SHEIN and alongside business leaders. The ideal candidate should enjoy non-conventional tax work and thrives in a fast-paced work environment. He or she should have a strong background in international indirect taxation, be self-driven and possess a strong sense of ownership to see projects to conclusion.

Job Responsibilities:

• Monitor changes in global indirect tax policies and regulations, assess their impact on the company's operations and advise senior management on potential risks and opportunities.
• Develop and implement global indirect tax strategies to optimize the company's global indirect tax position and risks, ensuring compliance with applicable laws and regulations and optimising indirect tax costs.
• Lead the planning, execution, and monitoring of indirect tax projects that directly impacts Business eg. Cost optimization, Automation.
• Provide day-to-day operational indirect tax guidance to business and finance functions and provide end-to-end support to enable products/projects go-to-market.

Job Requirements:

• Bachelor’s degree in accounting or finance
• At least 12 years of international Indirect tax experience with a passion to make a difference.
• Experience in E-commerce/online business is a plus.
• Demonstrates thought leadership ability to communicate complicated tax matters across all levels of th oerganization in a value driven manner.
• Ability to work independently and manage multiple priorities in a fast-paced environment, while maintaining a high level of accuracy and professionalism.
• Strong interpersonal skills and a collaborative mindset, with the ability to build relationships and influence stakeholders at all levels of the organization.
• Proven track record of successfully managing complex projects from initiation to completion and meeting deadlines.

About SHEIN

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 16,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.

To learn more about SHEIN follow us at sheingroup.com

ARE YOU SEEKING FOR GROWTH YET YOU WANT A FULFILLING CAREER?

Be ready to embark on a journey which offers you an exciting opportunity! If you are someone who is meticulous and have an analytical thought process, this role is for you! This role requires you to work with the Head of Distribution Support.

HERE’S A SHORT INTRO OF WHO WE ARE

Since 2005, finexis has been more than just a financial services provider – we are lifelong confidantes, guiding clients through every stage of their financial journey. As the largest and fastest growing independently-owned financial advisory firm in Singapore, we are proud to have over 900 consultants and staff, $1 billion in assets under advisory, and strategic partnerships, that establish us as a market leader in personalised financial services.

We deliver tailored financial solutions in wealth management, investment planning, and risk management, all driven by our mission to impact lives beyond finance.

WHAT TO EXPECT

This role oversees the end-to-end processing of General Insurance (GI) applications, ensuring operational excellence and adherence to regulatory requirements. This role also involves engaging key stakeholders, including internal departments, external insurers, and partners, to drive strategic goals, improve service delivery, and enhance customer satisfaction.

To be successful in this role, you need to be dynamic and operations-focused. Ready to ditch the status quo and dive into something exciting? We want YOU!

WHAT YOU’LL DO

Operations Management:

• Oversee the entire GI processing cycle, from application submission to policy issuance and claims management.
• Ensure compliance with company policies, industry regulations, and service-level agreements (SLAs).
• Streamline workflows and processes to improve operational efficiency and accuracy.
• Monitor and analyze performance metrics, addressing any bottlenecks or inefficiencies.
• Drive automation and digital transformation initiatives within the operations team.

Stakeholder Engagement:

• Build and maintain strong relationships with key internal and external stakeholders, including insurers, agents, financial consultants, and vendors.
• Collaborate with cross-functional teams to align operations with organizational goals.
• Serve as the primary point of contact for escalation of operational issues and stakeholder inquiries.
• Provide regular updates and insights to senior management on operational performance and stakeholder feedback

Team Leadership:

• Lead and mentor a team of GI operations staff, fostering a culture of excellence and accountability.
• Identify training needs and opportunities for professional development within the team.
• Manage resource allocation to ensure timely and effective processing of GI applications.

Continuous Improvement:

• Identify and implement process improvements to reduce processing time and enhance customer experience.
• Lead initiatives to classify and manage adverse cases effectively, ensuring a structured and transparent approach.
• Stay updated on industry trends and best practices to ensure the organization remains competitive.

Risk and Compliance Management

• Ensure robust controls are in place to mitigate risks related to GI processing.
• Conduct regular audits and reviews to identify areas of improvement and ensure compliance with internal and external requirements.

WHO YOU ARE

• Minimum of 3-5 years of experience in insurance operations, with a focus on GI processing.
• Good knowledge for all GI product classes
• Strong leadership skills with a proven track record of managing teams.
• Team Player with good verbal and written communication skills to collaborate and influence outcomes
• Self-motivated and able to work independently and meet tight deadlines
• Excellent stakeholder management and communication skills.
• Ability to analyze data and implement process improvements.
• Knowledge of GI regulatory frameworks and compliance requirements.
• Proficiency in Microsoft Office, including Powerpoint and Excel

Our client is looking for an individual to provide support for the administration and management of grants, including tasks such as planning, organising documentation, and submitting grant applicatins for various initiatives. Collaboration with the project teams, finance shared services, and other departments within the organisation will be essential. The role also entails ensuring compliance with grant program requirements and maintaining accuracy in the preparation and submission of claims.

Additional duties include managing billing functions and addressing billing-related inquiries from funding agencies and project teams, among other responsibilities.

Roles And Responsibilities

• Manage and verify grant administration processes to ensure compliance in accordance with the statutory reporting requirements and financial accounting regulations
• Prepare and submit grant utilisation statement to the respective funding agencies
• Monitor and report progress of grants to ensure timely claims submission and reimbursement from the funding agencies
• Prepare yearly grant utilisation statement for grant audit, involving significant reconciliation and preparation work
• Ensure accuracy and adherence to compliance on grant submission to the funding agencies
• Prepare grant related journals, handle grant related queries from project managers and funding agencies
• Continuously improve the workflow by streamlining the claim process and participate in system implementation, enhancements in SAP for grants management workflow and implementation of RPA for possible areas
• Enhance internal standard operating procedure and internal controls on grant management
• Ensure accuracy, completeness and compliance in billing to funding agencies
• Raise invoices for claim submission to funding agencies
• Review and analysis of long-aged receivables from funding agencies
• Handle billing-related queries from internal and external stakeholders
• Refine internal standard operating procedure and internal controls
• Liaise with auditors to handle audit related matters for audit requirements from the Group Internal Audit team, the Grantor – MOH and external auditors
• Participate and lead process improvement initiatives on grant management and invoicing

Requirements/ Qualifications

• Degree in Accountancy or ACCA qualification, with minimum of 3 years of working experience
• Experience in SAP Accounting System
• Experience in professional services or IT industry or grant management is a bonus
• Technically competent and operationally hands on
• Meticulous, high level of accuracy, resourceful, highly motivated and adaptable to rapid changes
• Takes control, initiates action and take responsibility
• Inquisitive mind to question status quo and propose improvements using automation tools and improve workflows
• Manages pressure well and copes well with demands from a number of different stakeholders
• Ability to organise own workload and work under tight timelines deadlines

Only shortlisted candidates will be responded to, if you do not receive a response within 14 days, please accept this as a notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

EA Licence No: 11C5502

EAP Registration No: R1876670

Assist the Salon Manager on the day to day running of the salon, including training, sales, consulting, ordering of stock, calculating of days taking and other assigned roles. Minimum of 3 years working experience as hairstylisy, with supervisory experience preferred. Basic knowledge of English is necessary and a second language is advantageous.

• Take charge of payroll processing and payroll management to ensure all mandatory legislative requirements are complied with.
• Handle Work Pass applications, renewals and other employment-related required applications.
• Generate various HR reports required for internal and external submissions.
• Provide support to HR Manager to run the day-to-day HR operations from recruitment to liaising with government agencies and statutory boards (e.g., MOM, IRAS, CPF, Law Society) on all sorts of HR-related matters.
• Any other matters/projects that the management may require assistance with from time to time.

Requirements:

• Diploma or Degree in Human Resources or Business Management or equivalent
• At least 8 years of payroll experiences in leading role
• Strong analytical, organizational and problem-solving skills
• Good team player with strong communication skills
• Good command of written and spoken English
• Good knowledge of statutory regulations and regulatory requirements
• Proficient in Microsoft Office applications particularly in Excel and Word

Please visit our website at www.drewnapier.com for more information.

Kindly email us your detailed resume in MS Word or PDF format only, stating full details of qualifications, experience, current and expected salaries.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidence)

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• Handle the regional procurement team in their day-to-day activities.
• Responsible for placing supplier agreements in consideration of sales and operations requirements.
• Create and expand relationships with existing and new suppliers and perform research on market development on suppliers.
• Manage all rate negotiations with the suppliers and explore other opportunities to make optimal use of the suppliers’ portfolio.

Requirements:

• Diploma in Logistics and Supply Chain Management or equivalent
• At least 5 years of procurement experience in container shipping (shipping/freight forwarding).
• Strong market knowledge in sea freights and transportation.
• Proven leadership skills with good negotiation and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are seeking a Contract Technical Program Manager (TPM) for our client, a Fortune 500 tech company, based in Singapore. The role will be a 9-months contract position. This exceptional individual will be passionate about collaborating with multidisciplinary, global teams to bring new immersive technologies to life in a fast-paced environment.

This is a highly cross-functional role requiring proven experience in leading technical software initiatives, program management, and effective communication. The ideal candidate will demonstrate strong leadership skills and be capable of structuring and managing programs in alignment with strategic roadmaps. Responsibilities include prioritizing cross-functional efforts, developing detailed milestones and execution plans, ensuring end-to-end project delivery, and providing transparent, concise updates throughout the process. The role involves close collaboration with partners in the APAC region, as well as coordination with a team based in California.

• Autonomously work with the internal teams and partners in complex, cross-functional program plans (requirements, milestones, schedules) in a matrix organization spanning engineering (software), product, user experience, and content.
• Working with the internal teams and partners, develop end-to-end execution plans for on-time product milestone delivery.Track, analyze, and communicate to develop and execute against partnership goals
• Collaboratively build and actualize technical roadmaps, proactively identifying technical dependencies, constraints, risks with mitigation strategies, align on priorities, and chart the execution path for delivery.
• Drive difficult conversations with cross-functional partner teams for alignment and delivery in an independent manner.
• Represent the company in external meetings
• Ongoing communication of planning, program status, issues and risks in a timely fashion to stakeholders. Distill complex topics and updates into clear and concise communications to program stakeholders and executive management.
• Support the creation of technical program management best practices for the team. Design, build, and scale processes and systems that increase efficiency and effectiveness.

Minimum Qualifications

• B.S. in Engineering, Computer Science, or a related technical discipline.
• 5+ years of demonstrated experience in the technology industry as a technical program manager or engineering manager, leading development of software and/or hardware initiatives.
• 3+ years of demonstrated experience working on complex media or entertainment products, including working in Unity on Android devices and/or AR/VR environment.
• Experience leading cross-functional teams through the software development lifecycle and driving tech maturation.
• Experience building and shipping 0→1 products from inception to delivery.
  

Enhanced Due Diligence Manager

6 months contract

About Client Management Services
Client Management Services operates within Operations & Technology and is a centralised, global function, which supports the business by delivering and operating its client lifecycle services. CMS has an operational presence across 4 locations, including Singapore. CMS includes functions such as Know Your Client Onboarding, Client Maintenance, Client Offboarding, Client Regulatory, Client Integration Assessment and Client Services.

About Enhanced Due Diligence (EDD) Team

The EDD team operates within the CMS framework and is primarily responsible for performing due diligence beyond what is performed by the KYC Team for customers with high-risk indicia. From a risk framework perspective, the EDD Team is situated within the first line of defence and works closely with Financial Crime to ensure the proper governance of high-risk customers at onboarding and refresh. The process operates within strict adherence to the client’s organisation defined Financial Crime – Anti Money Laundering polices.

Overall Purpose of the role

The role holder will primarily undertake the responsibilities of analysing and advising the business on the risk presented by high-risk customers. The responsibilities also will include report writing and detailed memos documentation of the thought process in identifying financial crime risk.

Responsibilities:

Key accountabilities

• Comprehensive EDD report writing skills covering the key risks identified for the client and the extent to which these risks can be mitigated, or actions that need to be carried out to protect the bank.
• Providing advice on the client’s risk profile (e.g., PEP entity assessment, and the rationale) and whether any gaps or material concerns were found.
• Advise on the individuals associated with the corporate entity, i.e., PEP.
• Research and analysis of complex financial crime AML news.
• Execution of additional screenings as may be required during EDD work.
• Knowledge of corporate governance structures and be able to advise on the risks and the evidence obtained.
• Understanding and verifying the Source of Wealth, in depth Nature of Business analysis and the Source of Funds.

Stakeholder Management

The role holder should maintain effective relationships and deal openly with all key stakeholders, in line with the client’s organisation Purpose, Values and Mindset, taking into account the needs of all stakeholders and taking decisions which, in the long term, are positive for clients, shareholders, colleagues and the communities in which the client organisation operates.

Risk and Control Objective

• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Organisation’s Policies and Policy Standards.

Essential Qualifications:

• Bachelor Degree in Banking/Accountancy/ Finance/ Business Administration or related equivalent
• Minimum 3-5 years of experience in financial services
• Minimum 3 years of experience in Know Your Customer, Due Diligence, or Enhanced Due Diligence.
• Experience in and have strong understanding of AML, Sanctions, governance and regulatory control frameworks and best practices.
• Knowledge and understanding of the risk association (PEP, MSB, etc.) and AML red flags.
• Awareness of the current market issues and industry developments, particularly within the AML Regulatory environment
• Understanding of Investment Banks and the products it offers.
• Business fluency in Chinese to read and understand documents in Chinese would be an advantage, as there would be documents and communication received in Chinese for this role
• Certificates in ACAMS of ICA AML qualification would be an advantage

Work Arrangement - Structured hybrid role:
We offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Reg no: R1879342

EA license no: 94C3609

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Would you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions.

As a Technical Account Managers (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers’ innovate and transformative endeavors across various technologies, including GenAI, AI/ML, Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, instead, it offers you the opportunity to serve as the primary technical advisor and ‘voice of the customer’ for organizations ranging from start-ups to Fortune 500 enterprises.

Within the Enterprise Support team, TAMs contribute significantly to ensuring the success of key enterprise customers in developing applications and services on the AWS platform. Serving as a strategic expert, TAMs offer guidance on the entire journey of AWS services and the customer's architecture. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges. TAMs actively engage at the account level, providing recommendations and proactive advice throughout the entire cloud adoption life cycle.

Every day will bring new and exciting challenges on the job while you:

* Act as a single point of contact to Enterprise Support customers
* Make recommendations on how new AWS offerings fit in the company strategy and architecture
* Complete analysis and present periodic reviews of operational performance to customer
* Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
* Champion and advocate for customer requirements within AWS (e.g. feature request)
* Participate in customer requested meetings (onsite or via phone)
* Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
* Work with some of the leading technologists around the world
* Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
* Available in non-business hours to handle urgent issues

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• 5+ years of experience in design/implementation/operations/consulting with distributed applications
• 5+ years of technical engineering experience
• Experience with operational parameters and troubleshooting across two or more of the following technical domains: GenAI, AI/ML, Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development in a distributed systems environment
• Bilingual in English and Mandarin

Preferred qualifications

• Experience in internal enterprise or external customer-facing environment as a technical lead
• Experience as a technical lead, internally or externally in a customer facing role
• Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers
• Master’s Degree or PhD in Engineering or a related STEM field
• Background in a 24x7 operational services or support environment
• Hands-on experience with AWS services and/or other cloud offerings