• Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
• Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
• Accomplishes staff job results by coaching, counseling, and disciplining employees.
• Plans, monitors, and appraises job results.
• Conducts training.
• Implements and enforces systems, policies, and procedures.
• Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
• Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
• Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.
• Provides quality service by enforcing quality and customer service standards.
• Contributes to team effort by accomplishing related results as needed.
• Supervisor Qualifications / Skills:
• Quality management
• Supervision
• Tracking budget expenses
• Safety management
• Staffing
• Delegation
• Performance management
• Organization
• Fostering teamwork
• Self-development
• Giving feedback

Assistant Teacher / Childcare Teacher

Job Description

• Builds a secure and good learning environment for children.

• Supports the holistic development of children.

• Carrying out of a progressive and culturally proper curriculum.

• Builds partnerships with parents and families.

• Follow health, safety, nutritional and hygiene standards, and rules.

• Guide the social and emotional growth along with confidence in children.

• Impart the core values of early childhood education with events.

• Reach out to and foster trust and respect in relationships with children.

• Review teaching and learning approaches that follow Curriculum Frameworks.

• Take part in collaborative projects with people involved with the school.

• Take part in constant learning and reflective practices.

• Understand the learning and developmental needs of young children (birth up to age 8).

• Use classroom management and document children’s learning.

Position:

Finance Manager

Reporting to:

Direcotr / CEO

Job Responsibilities:

• Responsible for full spectrum of financial activities including oversight of management accounts reporting, forecasts and budgeting, cashflow management and statutory compliance
• Manage a team of 4 to ensure day to day activities are executed timely
• Lead budgeting, forecasting and planning process with various stakeholders to ensure financial targets are met
• Drive compliance through audits, internal controls and financial/accounting policies and procedures
• Implement financial management and cost controls to ensure cost efficiencies across all functions
• Forecast and monitor cash flow position to manage working capital requirements of the Group
• Monitor company performance Vs budget to ensure various teams stay on track on their KPIs
• Ensure that monthly and annual financial statements and management reports at entity and group level are prepared and submitted in a timely manner
• Ensure that month end closing procedures like inventory recording, petty cash management, store audits, fixed asset register update are completed timely
• Liaise with external parties like auditors, tax agents, banks, corporate secretaries etc. and ensure accounting, tax, corporate, statutory and regulatory requirement
• Oversee HR functions, ensuring alignment with financial and operational strategies.
• Assist in payroll processing, ensuring accuracy and compliance with relevant regulations.
• Support recruitment and retention strategies, fostering a positive work environment and employee engagement.
• Liaise with landlords, contractors, and suppliers to facilitate smooth operations and support outlet onboarding processes.
• Collaborate closely with the operations team to ensure all financial and operational requirements.

St Luke’s ElderCare (SLEC) is a Christian healthcare provider committed to serving the community, regardless of race, language, and religion. Since our founding in 1999 with four centres, we have grown to 30 centres and one nursing home, impacting over 15,000 elders islandwide. As we celebrate our 25th anniversary this year (2024), we are embarking on a new phase of growth to impact even more lives.

We are seeking passionate professionals to join our Communications & Fundraising team as a Fundraising Manager. In this role, you will strategise and implement innovative fundraising initiatives. If you’re ready to embrace a challenge that blends purpose with professional and personal growth, we invite you to apply and help shape the future of ageing in Singapore with us!

Job Description:

• Strategy Development: Develop and implement a fundraising strategy that aligns with our organisational goals and addresses funding gaps. This includes developing donor engagement plans to maintain existing donor community and expand donor base. It will also involve curating compelling grant applications and corporate partnership proposals.
• Donor Cultivation & Stewardship: Foster strong, long-term relationships with individual and corporate donors. This includes managing donor recognition programmes, preparing impact and project reports, and ensuring compliance with regulations.
• Outreach & Engagement: Plan and execute impactful fundraising initiatives that connect with our target audience. This includes developing individual giving appeals, tailored donor engagement programmes, fundraising events, and giving campaigns.
• Cross-Functional Collaboration: Collaborate with cross-functional teams to identify fundraising opportunities, including coordinating with internal stakeholders on project funding, implementation, and evaluation.
• Data-Driven Approach: Analyse fundraising performance metrics to refine engagement efforts and maximise contributions, including overseeing the donor database management system.

Requirements:

• Bachelor's Degree or Postgraduate Diploma in Communications, Business, or a related discipline.
• Minimum 3 years of experience in fundraising and donor management; familiarity with the social service / healthcare sectors is a plus.
• Strong understanding of fundraising and local philanthropic trends, with knowledge of foundations and grant-making organisations.
• Excellent written and verbal communication skills, capable of developing compelling proposals; crafting clear, concise and creative content that connects with diverse stakeholder groups.
• Ability to work independently and proactively in a fast-paced environment, while also being a team player with strong interpersonal and stakeholder engagement skills.
• Experience with digital marketing, social media, and data analytics is advantageous.

Design Manager reports to Design Lead and collaborates with Studio Manager. You will be responsible for implementing an appropriate framework and best practices and manage the design delivery process and essay a bridging role between the design and the delivery for Hospitality interior design projects.

Key responsibilities

• Understands and adheres to the Project Plan including project design and Financial goals.
• Drive the project design forward with the Design Lead from kick-off to completion.
• Support the Design Lead as required during Concept and Schematic phases and in preparation of presentations
• Fully involved in the project design development - work closely with the design teams from Design Development stage all the way to practical completion, ensure design information is of the right quality; oversee the drafting of detailed workings, drawings and specifications; prepare tender applications and make related presentations; Study construction documents and analyze and approve changes to construction design documents.
• Manage the quality of deliverables and ensure that Design documentation keeps pace with project timescales and projects come within budget and deadlines; keep consult with executives and make recommendations for resource allocation.
• Coordinate and foster teamwork between all project stakeholders – the design internally the Consultants externally

Support team through full project lifecycle from planning to construction.

Qualifications

• Hospitality Design related background in both Education and working experience
• Experience in Project design development
• Proficiency in Design program such AutoCad, Photoshop, SketchUp
• Good at presentation skill and client management

Requirement: CV with Updated portfolio

HWA XIA prides itself on providing a high level of CHINESE TCM clinical care. We treat and serve a wide range of musculoskeletal conditions including orthopaedics, women’s health, chronic pain conditions and sports injury management.

At HWA XIA, WE do our best for our clients and relieve their pain and improve their life quality.

Job Duties

• Carry out the clinical direction of TCM doctor
• Retain clients for the duration of sessions as prescribed by case leads.
• Ensure client satisfaction during those sessions.
• Provides effective and proven medical care

Tanglin Gin Jungle

A bar & restaurant owned and run by the same passionate people of Tanglin Gin - Singapore’s first Gin Distillery. Tanglin Gin - Singapore’s first distillery has relocated to a central area with a F&B front, showcasing our products through hospitality, masterclasses and distillery tours with the aim to grow our brand organically. We produce an assortment of spirits (focused on but not limited to gin) and are looking for a motivated and responsible individual that will help us grow our F&B arm of the business.

Job Summary

We are seeking a highly motivated and experienced Operations Manager – Bar & Restaurant, to lead our restaurant team and ensure the smooth operation of our establishment. The ideal candidate will have a passion for the hospitality industry, exceptional leadership skills, and a proven track record in managing restaurant operations. As the Operations Manager – Bar & Restaurant, you will be responsible for achieving financial goals, enhancing customer satisfaction, and fostering a positive work environment for staff.

Key Responsibilities

Leadership & Management

• Oversee daily restaurant operations and ensure high standards of service and product quality.
• Be present active on the floor, leading by example.
• Recruit, train, and mentor staff, creating a strong team culture and promoting professional development.
• Develop and implement effective strategies to improve employee retention and morale.
• Consistently review SOPs of setting up, closing the bar and restaurant as well as service sequence.
• Work closely with kitchen partners, providing feedback where necessary, and participating in weekly meetings to share feedback and bridge relationships with the brand and the leasee/partner
• Conduct monthly 1-1’s with all members of the front of house team, gathering operational feedback and providing feedback for personal development of individuals.
• Facilitate weekly 1-1 with General Manager, providing relevant reports and insight

Financial Management

• Manage the restaurant’s budget, including payroll, purchasing, and inventory control, setting up systems to analyse variances to achieve revenue goals.
• Monitor financial performance and prepare financial reports, analyzing trends to optimize profitability.
• Develop sales forecasts and set targets to achieve revenue goals.

Operations Management

• Oversee daily operations, ensuring that service standards, health and safety regulations, and industry best practices are consistently met.
• Manage all aspects of bar and restaurant operations, including inventory management, ordering supplies, and cost control.
• Develop and implement effective operational procedures to optimize efficiency and improve guest satisfaction.
• Conduct Distillery Tours and Cocktail Masterclasses as and when required in the bar team’s absence.
• Fine tune the experiences and offerings of the venue and brand to enhance positive guest experiences.

Customer Experience

• Monitor guest satisfaction and resolve any issues or complaints promptly, including raising the bar for review platforms such as Google Reviews and TripAdvisor.
• Implement programs to enhance the overall dining experience and encourage repeat business.
• Ensure that all health and safety regulations are adhered to for the comfort of guests and employees.
• Work with marketing and reservation platforms to ensure a seamless booking experience, thereafter setting a customised email to thank guests for visiting as well as collect feedback.

Marketing & Community Engagement

• Collaborate with the marketing team to promote the restaurant through various channels such as Klook, Pelago, Seek Sophie and Venuerific, including social media and local events.
• Collaborate with marketing team and bar operators to develop promotional materials and campaigns for special events and season offerings.
• Establish and maintain positive relationships with suppliers and the local community.
• Stay updated on industry trends and competitor activities to inform strategic decisions.

Menu Development

• Work closely with the bar team and HQ to create and update the menu as needed.
• Develop and oversee the bar’s beverage programme, including cocktail and drink specials, ensuring quality, innovation and brand alignment by launching limited time cocktails with festivities or beverage related events such as “Negroni Week”, “World Gin Day” etc.
• Train staff on beverage knowledge, including wines, spirits and cocktails to enhance guest recommendations and staff confidence.
• Monitor product mix and log in data for analysis, to better understand development of the next menu as well as to create par levels to optimise holding cost.
• Monitor food quality and presentation, ensuring a consistent eating experience.

Qualifications

• Bachelor's degree or Diploma in Hospitality Management, Business Administration, or a related field preferred.
• Proven experience as a Operations Manager or in a similar role within the bar and restaurant industry
• Strong leadership abilities and excellent interpersonal skills.
• In-depth knowledge of restaurant management software and financial, payroll, and HR systems.
• Ability to analyze company performance and develop strategies for growth.
• Exceptional communication, organizational, and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits

• Competitive salary and performance-based incentives.
• Health insurance.
• 15 Days annual leave
• Monthly bottle of Gin/Liqueur of choice from the distillery
• Opportunities for career advancement within a growing company.

We are seeking talented and enthusiastic sales professionals who are up for challenge and take exceptional performance to heart to drive and contribute to revenue growth for our business.

In this position, your responsibilities shall include:

New Business & Retention

• Develops and acquires new business revenue from new and existing clients, assigned prospects in identified sectors or market areas.
• Identifies growth potential in new sectors, formulate sales and marketing plans which support profitable new business and retention objectives.
• Achieves individual and department sales goals to ensure company’s business goals including new revenue, profitability, retention objectives are met.
• Manage and execute the sales process from successful prospecting through point of sale and positioning the company’s service offerings to customers as solutions to meet customer’s requirements.
• Work closely with internal teams to prepare proposals, RFQs and tender documents to ensure that service offerings and SLAs meets customer’s requirements.
• Through visibility and active engagement, build positive relationships with prospective customers, appointed brokers, agencies, agents and business organizations.
• Generate consistent and continual stream of sales pipelines through visitations, direct solicitations, participation and networking at industry events.
• Submit consistent flow of qualified new business opportunities and achieve the required new business closing ratio targets.

Account Management

• Work closely with cross functional teams to execute account management action plans.
• Manage and promptly resolve customers’ queries, feedback and issues.

Other Related Activities

• Track and conduct monthly reviews of sales targets and take necessary action to close gaps to ensure objectives are achieved.
• Gather information, conduct market and competitor analysis.
• Participates in overall brand management, marketing communications, creatives and through the line activities.

Requirements

• Good sales track records with Third Party Administrator/Insurance Brokers/Agencies.
• Prior sales and accounts management experience in managed healthcare services will be an added advantage.
• Ability to work independently, interact well and reach out to at all levels within the organization while promoting a team environment,
• Highly developed interpersonal, communication and stakeholder management skills.
• Degree qualified will be highly regarded, however, not essential.

Interested applicant please click apply, or send in your resume to us.

To know more about our organisation, please visit https://www.alliancehealthcare.com.sg

Roles & Responsibilities

• Good working knowledge of Singapore Employment Act and local HR practices
• Good knowledge of Government legislations (MOM, CPF and IRAS)
• Assist in recruitment processes including job postings, screening candidates, and scheduling interviews.
• Conduct new employee orientations and manage the onboarding process.
• Maintain and update employee records and HR databases.
• Coordinate and assist for project deployment.
• Manage payroll processing and ensure timely and accurate salary payments.
• Organize and maintain personnel files and ensure confidentiality.
• Timely renewal and cancellation of work permits for foreign workers.
• Carries out work permit applications, renewals and cancellations of foreign workers in a timely manner;
• Follows up with purchase or cancellation of workers’ bond guarantees;
• Any other HR functions as assigned

Requirements:-

• Candidates must possess at least a Diploma in Business or HR Management or equivalent qualifications.
• Minimum 1 years of relevant working experience is required.
• Understanding of Singapore employment laws and HR practices.
• Good command of written and spoken in English and Mandarin to interact with Chinese speaking employees.
• Possess integrity, “Can Do” attitude with passion and a global mindset
• Able to work overtime as required.
• 5 days’ work in office.

Interested candidates are invited to submit their CVs, preferably including the following:

1) Current & Expected Salary

2) Date of Availability

3) Reason(s) for Leaving current/ previous job

(We regret that only shortlisted candidates will be notified)

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Front Desk Assistant Manager with Conrad Hotels and Resorts supervises the activities at the hotel front desk, responsible for assigning work and ensuring the completion of daily tasks, including check-in/check-out, guest requests, concierge services and promotion of in-house activities.

What will I be doing?

As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial profitability. A Front Desk Assistant Manager is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team has a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Conduct pre-shift briefings and advise your shift team of any special events or VIP Guests in the hotel that day
• Assign daily shift tasks and ensure the tasks completion by every end of the shift
• Maintain and update guest history and marketing database as required
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place.
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through up-selling and marketing program
• Manage Guest requests, inquiries, and complaints promptly and completely
• Support new team members in any areas that they are not yet competent to handle independently
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Handle group arrivals and departures in the absence of the group coordinator
• Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when running as a Group coordinator.
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
• Follow up on required actions to Guests and team members in other departments
• Monitor departure rooms promptly in order to manage the room situation and avoid any guest disputes
• Ensure that the Front Desk is sufficiently stocked with daily essentials (including stationery, letterheads, folio paper etc.)
• Support in receiving and confirming room reservations
• Supervise financial transactions at the front desk
• Ensure that operational challenges and Guest comments/ issues are communicated to the Manager on Duty
• Aid the shift team in cashiering-related matters as required
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
• Follow and adhere to company brand standards and Forbes guidelines.
• Attend training and meetings as required
• Familiarize with hotel and Front Office policies
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Assistant Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Description

The HR Executive is responsible, as a part of the HR function in MooVita, to support and execute initiatives planned by management. Responsibilities revolve around the generalist scope ranging from HR Operations, Employee Relations, Payroll Processing, Employee Engagement, Onboarding and Employee Exits. The incumbent will also support functions in the area of Recruitment & Learning & Development.

Responsibilities:

HR Operations

• Be the point of contact for employees with matters pertaining to HR matters
• HR Administration such as documentation pertaining to Employee Records in HR System and maintenance of P-Files and Contracts
• Leave management
• Support in monthly payroll processing and CPF submissions
• Lead employee engagement initiatives such as activities, events, and birthday celebrations
• Offboard and conduct the exit interview

Recruitment

• Execution of talent acquisition (TA) and sourcing strategies that identify and secure a highly talented workforce and scale to support the company’s continued growth
• Assist with interview coordination, interview preparation, and facilitation
• Assist with gathering requirements for hiring and internships
• Support in full recruitment cycle from identifying needs, job posting, sourcing, interview arrangement, salary proposal to onboarding

Learning & Development

• Work with Team Leaders & Management to gather requirements and source for suitable courses & training
• Conduct internal training such as orientation & HR policy briefings

Must-Haves:

• Bachelor's degree and/or 1 year of work experience
• A proactive approach to working with potential candidates
• Ability to handle constant change with ease and flexibility
• Strong interpersonal and organizational awareness
• Ability to handle Special Projects as assigned
• Ability to communicate effectively and professionally in business communications

Good-to-have:

• At least 1 year of experience in recruitment be it in agencies, RPOs, or in-house
• Ability to develop relationships with partners and management across multiple locations
• Experience staffing positions across the entry to senior positions in both technical and non-technical roles

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

We are looking for a Assistant Housekeeping Manager to join our team

As a Assistant Housekeeping Manager, we rely on you to:

• Assist Executive Housekeeper in directing and maintaining housekeeping department
• Supervise the team in the maintenance of guest rooms and replenish room supplies
• Ensure quality assurance standards are met at all times
• Ensure the quality of service delivered is compliant with hotel guidelines and policies

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Enjoys problem solving with a can-do attitude
• Is a friendly, helpful and trustworthy leader
• Has strong interpersonal skills
• Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the APPLY button now!

A Restaurant Assistant Manager oversees daily operations, manages staff, ensures compliance with standards, handles customer issues, and supports marketing activities for a positive dining experience.

Assistant Managers are in charge of the daily business operations. They verify employee schedules and ensure new hires understand their roles and duties. Assistant Managers handle phone calls regarding complaints and questions about orders or further escalations regarding services or products.

Responsibilities and Duties:

• Plan and coordinate the daily operations of the Hospital’s Outpatient Services to ensure efficiency and effective use of resources
• Collaborate with healthcare professionals to optimize workflows, enhance patient care processes and service quality
• Prepare and review policies, procedures and work instructions for clinical processes to facilitate patient safety and quality care
• Utilise IT systems to analyze data, prepare presentation and reports
• Coordinate internal and external stakeholders to implement new programmes/services
• Monitor project Key Performance Indicators (KPIs) and ensure timely completion
• Lead the team of Outpatient Service Associates (OPSAs) to attain service and operational excellence
• Work with internal and external stakeholders in the area of feedback management
• Perform any other responsibilities assigned.

Job Requirements:

• Bachelor’s Degree in business administration, healthcare administration or related field
• At least 3 years of experience in managing outpatient service operations
• Proficient in MS office applications (Excel, PowerPoint, Word) and data management
• Knowledge of clinical systems (SAP, EPIC and Clinic Assist) will be an advantage
• Possess good knowledge of healthcare financing schemes (e.g., Healthier SG, CHAS, Medisave and /or ILTC subsidies)
• Pleasant disposition, strong interpersonal and communication (verbal & written) skills
• Strong planning, organization and coordination skills. Have experience in data analysis
• A team player who is meticulous, result focused and manages pressure well

Job Title: Assistant Sales Manager (Catering) (ID7058)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $3500-$4500
*Benefits: AL 12days, Performance Bonus (Jan and July)


Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 5 years of relevant experience in Hotel or Catering industry.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Job Title: Catering Sales Manager (ID7059)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $4000-$5000
*Benefits: AL 12days, Performance Bonus (Jan and July)

Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 5 years of relevant experience in F & B industry.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

As the Senior Manager/Assistant Director, Integrated Office, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

About St Luke's ElderCare LifeLab™

In alignment with Healthier SG’s initiative to leverage community support for better health, SLEC has developed its first LifeLab™ sited within SIM, a dynamic learning space dedicated to helping community partners, caregivers, students and volunteers appreciate and understand the impacts of ageing through education and experiential learning.

The LifeLab™ Program Manager will lead the development, execution and continuous improvement of the LifeLab™ initiatives. This role is crucial for enhancing partnerships and engagement at LifeLab™, driving stakeholder collaboration for innovation projects, and increasing visitorship.

Responsibilities:

Program Development and Management:

• Curate, implement and oversee experiential learning programs aligned to our areas of excellence and organisational priorities.
• Develop and manage collaborative projects and partnerships aimed at creating innovative solutions for the challenges of ageing.
• Support and contribute to new innovations and equipment evaluation for feature at LifeLab™.

Stakeholder Engagement:

• Engage with a diverse group of stakeholders to enhance their understanding and appreciation of the impacts of ageing.
• Work closely with the stakeholders (i.e. schools, government agencies, volunteers and caregivers etc.) to equip them with the necessary knowledge and skills for effective support and care for the elders.
• Foster and maintain networks and Communities of Practice (CoPs) to facilitate knowledge exchange and collaboration among thought leaders, Institutes of Higher Learning (IHLs) and like-minded partners.

Impact Measurement and Reporting:

• Monitor and evaluate the impact of LifeLab™ programs and initiatives.
• Prepare and present regular reports on program outcomes, stakeholder engagement and community impact.

Requirements

• Bachelor's degree in a relevant field such as Gerontology, Social Work, Health Sciences, Education, or related disciplines.
• Minimum of 5 years of experience in program management, preferably in the health, ageing, or community development sectors.
• Proven track record of developing and managing educational or experiential learning programs.
• Experience in stakeholder engagement, including working with schools, government agencies, volunteers, and caregivers.
• Demonstrated ability to develop and manage partnerships and collaborative projects.
• Strong understanding of the ageing process and the challenges faced by the elderly.
• Ability to foster and maintain professional networks and Communities of Practice (CoPs).
• Proficiency in impact measurement and evaluation methodologies.
• Strong report writing and presentation skills.
• Innovative thinking and ability to contribute to new innovations and equipment evaluation.

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Bloom Cafe Pte Ltd (Formerly known as Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster, Chi Ji and Fat Mario, Now Pizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Job Responsibilities:

• Manage day to day aspects of Human resource function - recruitment, payroll, performance management, employee relations, policy and planning etc
• Leverage multiple recruiting sources and programs to identify and recruit candidates
• Manage employee lifecycle end to end from onboarding to off boarding including preparationand execution of various employee contracts
• Manage statutory and compliance submissions such as CPF, taxes, work pass applications etc.
• Process payroll timely and in a timely and accurate manner and liaise with finance department for payment processing
• Develop and maintain strong relations with departments to understand their people requirements and provide necessary support
• Pro-actively work towards fostering and reinforcing a positive work environment & culture
• Identify opportunities for productivity improvement by improving business process and adopting best practices
• Ensure that employee data is always up to date in HR systems
• Prepare and submit documentation and reporting in a timely manner

Job Requirement:

•  Diploma preferably in HR Management or related studies
•  Excellent communication skills
•  1 years of relevant experience in human resources function, preferably in F&B industry (Optional)
• Knowledgeable in Singapore labour laws and employment act and other regulatory requirements
•  Adaptable in fast-paced working environment
•  Competence to build and effectively manage interpersonal relationships at all levels of the company

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster, Chi Ji and Fat Mario, NowPizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Job Responsibilities:

• Manage day to day aspects of Human resource function - recruitment, payroll, performance management, employee relations, policy and planning etc
• Leverage multiple recruiting sources and programs to identify and recruit candidates
• Manage employee lifecycle end to end from onboarding to off boarding including preparationand execution of various employee contracts
• Manage statutory and compliance submissions such as CPF, taxes, work pass applications etc.
• Process payroll timely and in a timely and accurate manner and liaise with finance department for payment processing
• Develop and maintain strong relations with departments to understand their people requirements and provide necessary support
• Pro-actively work towards fostering and reinforcing a positive work environment & culture
• Identify opportunities for productivity improvement by improving business process and adopting best practices
• Ensure that employee data is always up to date in HR systems
• Prepare and submit documentation and reporting in a timely manner

Job Requirement:

•  Diploma preferably in HR Management or related studies
•  Excellent communication skills
•  2 to 3 years of relevant experience in human resources function, preferably in F&B industry
•  Knowledgeable in Singapore labour laws and employment act and other regulatory requirements
•  Adaptable in fast-paced working environment
•  Competence to build and effectively manage interpersonal relationships at all levels of the company

Company Benefits:

• $1000 staff referral bonus
• Annual Performance Bonus
• Medical benefit
• Staff discount

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster and Fat Mario, Chi Ji, NowPizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Job Responsibilities:

• Manage day to day aspects of Human resource function - recruitment, payroll, performance management, employee relations, policy and planning etc
• Leverage multiple recruiting sources and programs to identify and recruit candidates
• Manage employee lifecycle end to end from onboarding to off boarding including preparationand execution of various employee contracts
• Manage statutory and compliance submissions such as CPF, taxes, work pass applications etc.
• Process payroll timely and in a timely and accurate manner and liaise with finance department for payment processing
• Develop and maintain strong relations with departments to understand their people requirements and provide necessary support
• Pro-actively work towards fostering and reinforcing a positive work environment & culture
• Identify opportunities for productivity improvement by improving business process and adopting best practices
• Ensure that employee data is always up to date in HR systems
• Prepare and submit documentation and reporting in a timely manner

Job Requirement:

•  Diploma preferably in HR Management or related studies
•  Excellent communication skills
•  1 to 3 years of relevant experience in human resources function, preferably in F&B industry
•  Knowledgeable in Singapore labour laws and employment act and other regulatory requirements
•  Adaptable in fast-paced working environment
•  Competence to build and effectively manage interpersonal relationships at all levels of the company

Company Benefits:

• $1000 staff referral bonus
• Annual Performance Bonus
• Medical benefit
• Staff discount

Our Story

At TDConnex, we are more than just a consumer electronics manufacturer; we are a team of innovators, creators, and problem-solvers dedicated to enhancing everyday life through cutting-edge technology. Our journey began with a simple yet powerful idea: to connect people with the future through innovative electronic solutions. Over the years, we have grown from a small startup into a leading global player, all while staying true to our core values of quality, integrity, and customer-centricity. Our story is one of relentless pursuit of excellence, where every product we create is a testament to our commitment to making a difference in the world.

What We Do

TDConnex specializes in designing, manufacturing, and distributing a wide range of consumer electronics that cater to the evolving needs of modern consumers. From smart home devices to wearable technology and beyond, our products are engineered to deliver convenience, efficiency, and style. We leverage the latest advancements in technology to create solutions that not only meet but exceed the expectations of our customers. Whether it’s through innovative features, sleek designs, or intuitive interfaces, our products are built to enhance the way people live, work, and play.

What We Are Looking For

The Regional HR Senior Manager / Director will play a key strategic role in aligning our human resource strategy with the overall business goals. The role requires a strong background in HR leadership, experience in operational HR management, and the ability to work in a fast-paced, regional environment. As the HR leader, you will partner with senior leadership to drive all aspects of human resources including talent acquisition, employee development, labor relations, and compliance with regional and local regulations.

Key Responsibilities

• Lead and develop regional HR strategies that align with the company’s business objectives, particularly focusing on expanding operations in the Asia Pacific region
• Oversee talent acquisition and management, ensuring we attract, retain, and develop top talent across multiple regions.
• Ensure compliance with labor laws and regulations in all operating regions, particularly Singapore, China, India, and future APAC markets.
• Partner with senior leadership to develop a strong organizational culture that promotes collaboration, innovation, and operational excellence
• Act as a trusted advisor to the Group CEO on all human resource matters, providing insights and recommendations for continuous improvement.
• Drive performance management, employee engagement, and retention initiatives
• Design and implement leadership development and succession planning strategies to ensure the future readiness of talent.
• Support expansion efforts, managing HR integration for new sites and regions as the company grows.
• Develop and manage regional HR policies and ensure alignment with local practices in each region.
• Provide oversight of compensation and benefits programs to ensure they are competitive and aligned with the Group's standards.
• Lead diversity and inclusion efforts, welcoming employees from all nationalities, and promoting an equitable work environment.

Requirements

Education

Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field. Professional HR certifications are preferred.

Experience

8 to 10+ years of progressive HR leadership experience, with at least 3 to 5 years in a regional role in the manufacturing industry.

Proven experience in both strategic HR leadership and hands-on operational HR functions.

Strong understanding of regional HR practices, with experience in Singapore, China and India being highly beneficial.

Skills

Excellent communication and interpersonal skills, with the ability to work effectively with senior leadership and diverse teams across multiple regions.

If you are passionate about finance, have a strong background in financial management, and are eager to contribute to a dynamic and growing organization, we would love to hear from you.

Language

Fluent in English; proficiency in other language is an advantage.

Location & Travel

This role is based at the company's headquarter in Singapore and requires occasional travel (approximately 50% per month) to our manufacturing plants in India and China.

If you’re passionate about driving HR strategies that foster growth, innovation, and an inclusive culture across regions, we’d love to hear from you.

Culina is a leading purveyor of specialist epicurean foods and wines, a choice distributor to hotels, restaurants and cafes in Singapore. Culina runs a Bistro and Gourmet boutique, an Organic retail store, SuperNature in Dempsey, as well as a chain of butcheries in major supermarkets island-wide.

SuperNature (organic supermarket) located in Dempsey Hill is hiring Café Manager to provide efficient services to customers.

Responsibilities:

• To handle customers’ enquiries and complaints
• To be responsible for stock positioning, shelf life and the monitoring of stock levels (food display, beverages, perishables& non-inventory items)
• To manage write-offs, stock damage and discrepancies
• To coordinate monthly and yearly stock take with the Operations Manager
• To conduct stock investigation upon request by Operations Manager or HQ
• To achieve the monthly sales target given by Operations Manager
• To maintain proper accountability for cash registers, prepare daily earnings for banking
• Plan staff’s duty roster and assign duties to staff / deploy staff where necessary
• Conduct daily or weekly meetings and briefings and send daily sales reports
• To supervise sales staff and the day-to-day operations of the store
• Assist in hiring and interview of FOH staffs
• To conduct cafe floor orientation and basic product knowledge training to new staff
• To provide training new staffs with customer services, operations and housekeeping training
• To assist the Chef in training the FOH staff on the menu
• To liaise with the office on various operational matters such as marketing, accounts, and administrative matters
• Manage the shop in the absence of the Operations Manager
• To undertake ad-hoc duties as assigned by Operations Manager

Requirements:

• GCE ‘O’ level, Diploma or equivalent
• At least 2-3 years of experience in relevant field
• Possess excellent communications skills
• Efficient and can work well under pressure and tight deadlines
• Able to work weekends and public holidays (44 hours per week)

Job Highlights:

• Progressive Leave Scheme
• Fast-Paced, Passionate and Energetic Work Culture
• Group Medical & Hospitalization Insurance
• Flexi Wellness Plan
• Staff Card Discount Program

Prepare invoice and key in data and report monthly sales and expenses.

- GST reporting

- Reminder of invoicing payment.

- knowledge in accounting software lile Autocount.

- Staff payroll and prepare payment.

- able to handle CPF, IRAS, MOM website matters.

- Singaporean or PR may apply.

- able to start soon

- oversee account assistant work.

- oversee all companies account work.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Integrated Media Manager (Singapore)

5 months maternity cover

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing cross-media initiatives and campaigns across multiple regions, assisting in implementing the regional rollout of global media planning tools. 

The person will be the day-to-day consultant on media strategy for the initiatives mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals. Basic knowledge of measuring channel/campaign effectiveness is useful for this role.

Role: 

• Manage central media projects that span all product areas, liaising with various local & regional agencies to collect and validate media data. 
• Attend meetings with relevant internal teams and agencies and be able to provide concise notes on key takeaways and actions. 
• Execute training to Marketing teams and agencies as global tools roll out in APAC.
• Provide exceptional support to run cross-channel initiatives in APAC and analyse results to surface key implications for the business.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• 5+ years of working experience within a marketing/media agency environment
• Solid project management skills and communication skills are mandatory 
• Strong proficiency with presentation software (e.g. Google Slides/PowerPoint) for producing presentations and Google Sheets/Excel for handling large data
• Strong data organisation skills, especially in Google Sheets, to efficiently summarise and present data (comfortable using pivot tables and functions)
• Experience in online/offline media strategy & brand planning experience
• High-level knowledge of channel/campaign measurement 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.