London Stock Exchange Group (LSEG) are looking for Risk professionals in Singapore!

Role summary:

Are you curious with a desire to influence 'Safe Growth' in a rapidly changing industry?

This new 2nd Line of Defence Group Risk role will cover all aspects of Operational, Financial and Strategic risk, and have exposure to all areas of the Group.

The team in Data and Analytics (D&A), FTSE Russell, Risk Intelligence, Operations and Sales (SAM), within Group Risk, provides risk advice and oversight to the business, and supports the reporting and analysis of the risk profile.

Based in Singapore, the role sits within the Group Risk business coverage team and reports to the Head of Risk for Data & Analytics in London. The key role of the team is to support the CRO in ensuring visibility of risks impacting business outcomes (e.g. commercial, technology, operations and transformation) and co-ordinates the reporting and analysis of the risk profile. It supports our business in delivery of their strategy and driving an effective risk and controls agenda.

What you'll be doing:

• Embedding the Enterprise Risk Management Framework across our APAC businesses and operations and driving consistency across 2LOD risk coverage.
• Maintaining oversight of risks across Data and Analytics (D&A), FTSE Russell, Risk Intelligence, Operations, and Sales (SAM) organisations in APAC.
• Supporting the Head of Risk for Operations and APAC by providing regional leadership capabilities to the Group Risk function across the APAC region; including facing-off to local management and support partners across the Group.
• Providing independent review of risks associated with business strategy, new products and major projects and partnerships.
• Delivering effective analytical and data-driven risk reporting for the CRO, with a keen focus on measuring positive outcomes and driving continuous improvement.
• Collaborating with the first line to deliver and maintain a strong risk profile, ensuring risk remediation actions are identified to address control vulnerabilities.
• Maintaining positive relationships across all three lines of defence so that the risk framework has full endorsement from leadership and appropriately addresses their risk management needs.
• Conducting risk reviews, providing balanced advice and identifying and reporting risks appropriately.
• Key to the success of this role will be collaboration across the business, risk functions, and partners in engineering and operations.

What you'll bring:

• Experience in enterprise, operational or non-financial risk management at a senior level.
• A knowledge of technology, data, cloud architecture, or transformation programs would be advantageous.
• Experience in commercial, operations, technology or financial services.
• Experience in reporting for senior governance forums, with familiarity of risk governance activity to support ongoing improvements.
• Credibility, expertise and gravitas to partner and influence at senior management level or above, providing active challenge.
• Ability to take initiative and drive projects to completion, balancing priorities to deliver positive outcomes.
• Strategic problem solving skills with a passion for innovation, driving high quality and efficiency.
• Experience working independently and as part of a team, able to engage across teams and be keen to collaborate across the Group.
• Previous experience in addition to above of working in or alongside Compliance, Audit or Governance roles would be beneficial.

Our client is a leading global real estate company with a diverse portfolio spanning across commercial, retail, residential, and integrated developments. This role is suitable for someone who is looking to supercharge their career and educate themselves on the best practices.

The Senior Centre Manager will oversee the day-to-day operations and strategic management of a retail mall. This role is pivotal in driving financial performance, ensuring operational excellence, and enhancing tenant and shopper experience in alignment with our Client's business objectives.

Key Responsibilities

- Develop and implement strategies to achieve financial and operational KPIs.

- Identify and drive initiatives to increase footfall, tenant sales, and shopper satisfaction.

- Analyze market trends and recommend improvements to keep the mall competitive and innovative.

- Prepare and manage annual budgets, including income, operating expenses, and capital expenditures.

- Monitor financial performance and ensure revenue targets are met.

-Work with the leasing team to optimize rental income through tenancy mix and lease negotiations.

- Build strong relationships with tenants, ensuring open communication and addressing their needs effectively.

- Handle tenant fit-out coordination, renewals, and conflict resolution.

- Collaborate with internal stakeholders (e.g., marketing, leasing, operations) to enhance overall mall performance.

- Ensure smooth day-to-day mall operations, adhering to safety, health, and environmental standards.

- Oversee maintenance, security, and housekeeping to deliver a high standard of shopper experience.

- Identify opportunities for operational efficiency and sustainability enhancements.

- Lead, coach, and motivate the mall management team to achieve performance goals.

- Foster a collaborative and results-driven culture.

Key Requirements

- Bachelor’s degree in Business Administration, Real Estate, or related fields.

- At least 8–10 years of experience in retail mall management, including 3–5 years in a managerial role.

- Strong knowledge of retail trends, tenant mix strategy, and operational best practices.

- Proven track record in financial and team management.

- Excellent communication, negotiation, and stakeholder management skills.

- Proficiency in MS Office; familiarity with property management systems is an advantage.

If you feel this role is suited for you or know anyone who fits, please reach out to Asher Tan at [email protected]

Asher Tan

Reg No: R1988776

EA License No: 20S0075

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Assistant Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in an international private education institute setting.
• Ability to handle confidential information with discretion.
• Proficient in English and Chinese to liaise with stakeholders from diverse geographical locations.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in an international private education institute setting.
• Ability to handle confidential information with discretion.
• Proficient in English and Chinese to liaise with stakeholders from diverse geographical locations.

Great that you're thinking about a career with BSI!

Purpose of Position

The Business Development Manager is primarily responsible for selling BSI products and services to new and existing customers across a defined BSI product suite. This role is responsible for identifying and managing sales opportunities, building an in-depth understanding of client business needs and drivers, to position how BSI products and services can enable organisations to improve and manage the sales process to a successful conclusion.

Key Responsibilities & Accountabilities

Sales Process

• Lead and support the BSI focus sectors based business growth.
• Establish network and relationship with the key/global accounts to nurture bigger business potential converted in the big closed won.
• Proactively network with existing customers to sell additional BSI products.
• Identify new prospects to grow the BSI customer base through targeted calls to generate sales revenue in line with new business targets.
• Execute BSI sales process to investigate, explore and understand customer needs in order to sell relevant products/services.
• Investigate relevant resource required and provide a timeline for delivery to meet customer order & solve any customer issues.
• Routinely review sales activity and quality KPIs, based on sales ratios to plan future sales activities to deliver on financial and activity targets.

Sales Tools

• Manage potential through account and opportunity management to develop solid pipeline. Produce accurate sales forecasts in a timely manner.
• Effective use of price book and tools to propose main products and services.
• Use relevant sales/product collateral to illustrate how a range of BSI products meet identified customer needs.
• Accurately and effectively applies standard, commoditized, T&Cs.
• Accurately record sales and order information in the CRM (Salesforce).

Product Knowledge

• Remain up to date with developments in the standards industry and be able explain the standards development process to customers.
• Able to apply product features and benefits to customers’ needs in order to win business.
• Able to apply knowledge of competitors to explain the full business advantages of BSI products.

Sales Skills

• Possess a deeper and wider knowledge of the products/services of BSI and their application to specific customer sets. Use reporting function of sales tools to aid account management and new business development.
• Strong telephone communication with customers. Ability to create effective proposals and produce presentations to customers.
• Accurately define requirements, including buying process, budget, positioning vs competition and actual circumstances which positively affect potential sales. Ability to identify further and future opportunities.
• Able to question effectively to gain a deeper understanding of customer needs to identify up-selling opportunities. Able to provide a range of targeted solutions to the customer.
• Accurately summarize customer needs. Identify BSI product or service. Get customer agreement to price and delivery.
• Ability to handle objections. Use knowledge and experience to provide an answer. Gain customer commitment before progressing. Identify high impact issues for customer, give up on those with low value to BSI. Ensure understanding of business and personal value of BSI product/service to the customer.

Sales Management

• Able to plan on a short-term basis (1-3 months) to achieve immediate performance goals.
• Ensure area of responsibility is delivering to plan. Identify & propose changes/solutions to drive & increase targeted delivery.

Candidate specifications

• Experience of running a commercial business unit, including P&L responsibility, preferably in commercial events / training / publishing or related
• Commercial understanding and experience of working with marketing function, including an appreciation of campaign planning and execution through multiple channels
• Commercial understanding and experience of sales function, preferably both tele sales and field sales
• Good influencing / transverse management skills
• Good verbal and written communication skills and an eye for detail
• Be self-motivated, flexible, and have excellent time management/planning skills
• Able to work under pressure
• Willing to travel on business intensively
• An enthusiastic and committed team player
• Well presented with good public speaking
• Business development skill will be considered advantageous

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.

PURPOSE

The Policy Servicing Manager role will be expected to support policy servicing function of life business which the responsibilities include processing customers’ service requests and represent policy servicing and premium management functions as a subject matter expert for product launches and other initiatives.

KEY ACCOUNTAIBILITIES

• Deliver high quality, accurate and prompt service to customers meeting or exceeding respective service levels and target turnaround time.
• Ensure that our service delivery processes are compliance with the relevant regulations, internal policies and procedures.
• Manage, lead, and provide guidance to a team of policy servicing executives and be responsible for the team performance.
• Review and streamline service processes regularly to improve operations efficiency.
• Support the business in achieving its financial goals and objectives and participate in cross functional initiatives aligned with the Business Development Plan.
• Manage customers’ complaints, escalate where necessary and collaborate with various internal stakeholders to achieve fair outcomes according to the complaint resolution process.
• Investigate on the root cause of system errors and work closely with IT to resolve errors or provide solutions to avoid repeated errors.
• Act as subject matter expert (SME) for policy servicing and premium management on processes, operational procedures and system requirements for any new product launches/system enhancements.
• Review and sign off business requirements. Perform user acceptance testing, provide progress update and sign off.
• Liaison and point of contact for external parties for any operational matters that include (but not limited to) system migration etc.
• Any other ad hoc tasks and projects.

QUALIFICATIONS / EXPERIENCE

• Degree holder
• At least 8 years of life insurance operations with good knowledge in policy servicing and premium management.
• Preferably possess relevant insurance certifications.
• Solid life insurance operations knowledge
• Minimum experience in AS400 system

KNOWLEDGE, SKILLS & ABILITY

• Experience in participation in projects and product launches, and User Acceptance Testing
• Supervisory experience will be advantageous
• Excellent verbal and written communication skills
• Able to handle multiple tasks simultaneously
• Familiar with a wide range of personal insurance products
• Good time management, project management and people management skills
• Proficiency in MS Office skills and generally tech-savvy
• Positive and driven work attitude
• Able to work independently and within a team

JOB RESPONSIBILITIES

1. Develop business reports on new revenue streams, improved products and new businesses.
2. Build good relationships with clients/ customers.
3. Engage with business partners, suppliers and vendors for new business agreements.
4. Review targets and goals across teams.
5. Use business network and support knowledge sharing sessions to explore new business opportunities.
6. Interact with clients and respond to important inquiries about the company’s products or services

Skills and qualifications

1. Proven record of sales growth
2. Experience in customer service, marketing, or a sales-related field
3. Strong knowledge of business and sales growth techniques
4. Exceptional project management skills
5. Clear verbal and written communication skills
6. Enthusiasm for the company and its growth potential

Preferred qualifications

1. Experience in managing sales or marketing teams
2. Sharp negotiation and networking skills
3. Organizational skills
4. Problem-solving skills
5. Educational background in business, marketing

ServiceNow, is seeking an experienced Communications professional to support and drive an integrated communications approach across the APAC sub-region of Asia (primary focus Singapore) with close integration to the Global Communications, Asia Sales and Marketing teams. The role will have responsibility across all areas of the modern-day communications mix including the creation and execution of thought leadership content campaigns that are executed through media engagement, customer references and advocacy, analyst/influencer relations and social media (paid and organic) programs.

This is a rare opportunity to really create, own and drive a truly integrated program, where your efforts and results will directly impact the growth and success of the business and you’ll be rewarded for doing so.

The role sits within the Global Communications team, reporting into the Senior Director Communications APAC, will work closely with the wider APAC Communications team and have a significant profile within the Asia Sales and Marketing teams. From time to time the Communications Manager will support on wider APAC and Global initiatives. The ideal candidate will be a storyteller, have a strong B2B tech background and experience in either or both agency and in-house communications environments and working knowledge of media, social and customer programs frameworks.

What you get to do in this role:

• Establish a local storytelling engine for the Asia sub-region, supporting brand awareness efforts
• Develop and execute integrated PR campaigns that tell the ServiceNow story in a compelling, digital way—accessible to consumers and businesses, and highlighting customers, partners and influencers
• Work closely with business units to identify and exploit trends that expand ServiceNow’s leadership
• Drive the PR, Social and Voice of Customer agencies that the support Asia business (primary focus Singapore)
• Research, identify and pitch innovative stories through multiple channels and work with stakeholders to take this out to the market
• Cultivate and engage relevant influencers to be evangelists.
• Help support and drive the partner engagement model
• Support ServiceNow’s annual user conference, Knowledge, and other regional events (World Forum, Summits, Executive Circles, F1) as needed

At Adrianse, we grow together as a team. Each and every member of the team needs to contribute towards the successful delivery of our projects,

We want everyone to aspire to grow within the organisation and Adrianse will provide the necessary platform and mentorship to help your growth.

As part of the Client Solutions Team, the Business Development Manager will contribute to the growth of the business by converting sales leads locally and globally. We seek candidates who are self-starter and growth driven, looking for a career in the future of Workplace, and interested in joining an international firm with a growing global presence.

The roles and responsibilities listed below act as a guide for you to understand the firm's expectations and also help you align yourself accordingly. We do believe that each one of you has unique traits and the same needs to be acknowledged and nurtured, hence the expectation is that you define a key role for yourself in addition to the list mentioned below.

Responsibilities:

⦁ Key Responsibilities

⦁ Align to the core values of the organisation and ensure execution meets the needs of all stakeholders and business objectives

⦁ Nurture clients & build relationships to turn clients to key accounts for workplace design services

⦁ Successful achievement of the agreed KPIs

⦁ Be the key contact of accounts to promote, negotiate and close contracts with client’s key decision makers

⦁ Responsible for stitching marketing content like profile, presentations, mailers and more using our standard marketing library

⦁ Responsible for identifying and developing business opportunities including new markets, growth areas to create sales leads locally and globally.

⦁ To conduct market research through established relationships and networking to identity, build and develop sales leads

⦁ Strategy Formation

⦁ Collaborate with internal stakeholders to align, develop and execute high impact strategies to effectively communicate sales strategies, presenting and promoting of adrianse* services and value adds with differentiating factors

⦁ Maintain strong understanding of sales leads & market requirements for existing and future business needs, translating and communicating through marketing collateral with such emphasis to promote adrianse* capability to offer suitable solutions

⦁ Provide feedback from existing clients and prospects to assist in improving the products and services offered

⦁ As part of the Global Client Solutions Team, to maintain close liaison with its members to ensure regular alignments and updates of accounts. To actively collaborate with members to discuss strategies and distribute workload/ownership to ensure effective communication with clients

⦁ Deliver business reviews to the senior leadership team with account updates and progress

⦁ Solution Development & Customization

⦁ Collaborate with internal teams (including client solutions, marketing, and product) to create tailored solutions that meet the unique needs of clients.

⦁ Translate client requirements into actionable deliverables, working closely with the solutions team to ensure high-quality execution.

⦁ Understand industy trends and competitive landscape to position our offerings effectively.

⦁ Customers Fronting

⦁ Drive the RFP process by coordinating with internal resources for the preparation and delivery of the pitch, including design closure post award of the projects

⦁ Support Design and Project teams for smooth delivery of projects and meet the service expectations of the clients

Qualifications

⦁ Minimum 6 years of professional experience in workplace design or associated industries such as office furniture, technology, or related consulting services.

⦁ A bachelor's degree in marketing, business, design or a related discipline

⦁ Proven track record of successfully closing large deals at enterprise levels

⦁ Proven ability of building and maintaining a network of relationships and foster long term opportunities

⦁ Preferred knowledge in the Built Environment, including design tools such as BIM, Revit, Autodesk etc

⦁ Possess a strong network of industry contacts and potential clients

⦁ Experienced sales with a commercial background

⦁ High Proficiency in Google Workplace

⦁ High Proficiency in verbal and written English

The ideal candidate:

⦁ Excellent, enthusiastic, clear communication skills with a diverse audience is critical to the success of this position

⦁ Entrepreneurial and demonstrate ability to consistently achieve commercial goals

⦁ Collaborative and a good team player

⦁ An effective problem solver and able to work with stakeholders across different cultures and geographies

⦁ Strong communication, persuasion, and presentation, sales, people and organisational skills

⦁ Excellent analytical and strategic thinking skills

⦁ Ability to travel both domestically as well as internationally and possession of a valid passport

⦁ Comfortable to work with international conference calls in multiple time zones along with cross-cultural sensitivity is required

⦁ Integrity is very important, you are expected to render your duties with integrity and at no point do anything which will question the credibility of the organisation

⦁ A desire to learn new things

The above parameters are basic guidelines, any additional value addition, positive contribution in design, software development, process etc will be acknowledged and considered in your overall KPI analysis.

About the company
Our client is a renowned global general insurance company, seeking an experienced compliance professional to work closely with the senior management, legal, and global teams on end-to-end compliance matters.

About the job
The role involves implementing and managing the company’s compliance program and internal policies. Responsibilities include staying updated on regulatory changes, developing and overseeing sanction screening and AML controls, and promoting a culture of compliance through training and awareness initiatives. You will work closely with the board and senior management team, handling regulatory queries, inspections, and audits. You will provide guidance on policies and ethical conduct, and ensure data protection compliance. Additionally, the role involves managing cross-functional and global compliance projects.

Skills and experience required
At least 8 years of regulatory compliance experience in the insurance industry, familiar with MAS and Data Privacy regulations. In order to succeed, you should possess strong interpersonal, analytical, project management, and communication skills. You should have strong business acumen, with the ability to work under tight deadlines.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

about the company
our client is a global supplier of technology and services for innovation solutions and we are seeking for an experienced leader, reporting to a global lead, to oversee strategies for export control and sanctions law across APAC region.

about the job

• leading a team of export control officers across APAC region.
• implementation of global strategies and policies in accordance to export control and sanctions law.
• implement national and regional directives in accordance with global standards.

skills and experience required

• min. 5-7 years of relevant working experience
• strong knowledge in export control and sanctions compliance accordance to EU and US.
• strong leadership experiences.

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244)

Our client, a bank in Singapore, is looking for a Relationship Manager in Consumer Banking to join their Premier banking team!

What You’ll Do:

• Build and manage relationships with retail banking customers, delivering tailored financial solutions.
• Provide expert advice on banking products, including loans, credit cards, deposits, and insurance.
• Drive client satisfaction by addressing needs, resolving issues, and conducting regular portfolio reviews.
• Identify opportunities to cross-sell and upsell products while achieving sales targets.
• Stay updated on market trends and ensure compliance with banking regulations.

What We’re Looking For:

• Experience in consumer banking, financial advisory, or relationship management.
• Strong knowledge of banking products and customer-focused solutions.
• Excellent communication and interpersonal skills..

What’s in It for You:

• Competitive pay with performance-based incentives.
• Growth opportunities in a supportive environment.

Next Step

If you are interested in applying for this role, please submit your resume through this portal or send a copy of your CV (Word document) to [email protected].

EA Reg No. R1876585
EA License No. 23S1593

Reporting to the Senior Business Development Manger, you will work with the Agency partners to identify and engage customers on their general insurance needs. Working with the Agency team, you will solicit new business to drive agency portfolio growth across Auto, MidCorp and other Business Lines. You will be an advocate of the organization with our agency partners, and an important partner to the local underwriting team. Sales and customer service performance are closely measured, and you must be comfortable working in a target driven environment, with individual KPI’s focused on a defined customer group. You will also develop communication strategies and programs to further develop relationships with our agency partner with respect to sales production, retention and overall branding.

Responsibilities:

• Drive Agency recruitment activities and achieve recruitment target
• Execute on sales and business development strategy
• Establish strong partnership with our agency partner and their customers
• Working with agents to understand their client’s insurance needs
• Coordinate deal flow and critical information between our agency partner and our underwriting departments
• Coordinate with internal departments for problem solving and service improvement
• Provide existing Insurers and prospects with appropriate general insurance advice
• Assist in delivering new product launches and campaigns with our agency partner
• Support the management team to optimize business opportunities across all sales channels with our agency partners
• Regular business reporting to internal and external stakeholders
• Track and feedback overall agents experience to internal stakeholders for continuous improvement
• Ability to present to external and internal stakeholders
• Commercial lines underwriting

Requirements:

• At least 5 years of experience in the insurance or financial services industry
• 3+ years of experience in the GI industry with agency business
• 2+ years of experience in the P&C or Auto distribution channel (Agency) preferred
• Insurance certifications (BCP, ComGI, PGI)
• Possess strong business acumen
• Familiar with commercial general insurance products and sales of insurance in agency
• Possess strong influencing ability across a diverse group of stakeholders
• Proven sales track record as well as record in developing products to increase market share
• Self–motivated, creative, driven and resourceful
• Effective in verbal and written communication in English

Responsibilities:

• Assist project manager on project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations;
• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets;
• Coordinate internal resources and third parties/vendors, such as Consultants and Sub-Contractors/Suppliers for the flawless execution of the project;
• Ensure project to be delivered on time, within scope and budget;
• Ensure project to be executed in accordance with approved plans/drawings, contract specifications and regulations;
• Develop detailed planning to monitor and tract progress;
• Create and maintain comprehensive project documentation;
• Responsible for all construction site matters including and not limited safety and other compliance maters;
• Any other duties that may be assigned.

Requirements:

• Degree/Master in Civil Engineering or Project Management or relevant field;
• Proven at least 8 years of working experience in project management ;
• Steel Structure and metal works experience is a plus;
• Excellent written and verbal communication skills;
• Excellent team player with ability to meet deadlines.

We’re hiring for a regional Enterprise Account Manager with expertise in ACMV/HVAC who:

• demonstrates strong communication skills and commercial acumen to establish and develop relationships with senior stakeholders of high-profile clients in formal and informal settings
• has 3 to 10 years of experience in ACMV/HVAC components, equipment or systems and solutions
• has 3 to 10 years of experience in B2B sales or account management for enterprises or MNC

He/she ideally has:

• regional experience sales and/or account management in South-East Asia and/or Oceania (highly advantageous)
• experience in managing accounts with technology companies, hyper scalers, data centers and/or colocation companies

Other details:

• Competitive base salary and bonus
• Hybrid work arrangement
• Up to 30% travel within APAC

Get in touch with Dawn at [email protected]

EA Licence no. 18S9419 | EA Personnel no. R1551518

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Through its Global Commercial Payments division, American Express offers a suite of payment and lending products that help businesses and organizations of all sizes gain financial savings, control and efficiency. Global Commercial Payments provides solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.

The Strategic Account Development Manager is responsible for developing and implementing strategic business plans to drive growth and ongoing value to corporate customers.

• The role is focused on identifying growth opportunities within existing portfolio, achieving portfolio growth targets and ensuring the highest level of customer service for our clients.
• Proactively manage an effective pipeline; identify growth and expansion opportunities
• Responsible to achieve and exceed individual goals and targets
• Operate effectively in a matrix organization with the ability to influence and collaborate with multiple stakeholders to drive results
• Trusted advisor to the customers and be the primary business development liaison with internal key stakeholders
• Develop and implement strategic plan based on in-depth knowledge of customers’ business objectives, industry benchmarks, macro economic trends and market landscape to drive account growth and retention
• Effectively deploy American Express data, resources and tools to articulate American Express differentiated value proposition
• Ensure American Express value is aligned with customers’ goals and objective to deliver positive customer experience and advocacy
• Drives business success through shared expertise in highly collaborative approach
• Team player, results oriented, self-starter who displays growth mindset and initiative

This role may be subject to additional background verification checks.

• 5-7 years of account management/ sales experience
• Strong Sales & Business Development experience, B2B selling expertise, Presentation & Negotiation skills
• Very strong financial acumen B2B sales experience Strong communication skills and a will to win
• Strong aptitude towards developing, retaining and strategically growing portfolio of existing customers
• Structured methodology to account development and demonstrated experience of interacting at C level
• Ability to collaborate and influence internally and externally
• Experience in developing and executing a successful sales strategy
• Ability to interpret financial data and using the same effectively for client negotiations
• Good listening and questioning skills to uncover complex customer needs
• Strong communication skills
• Prior understanding of the Commercial Card business is preferred

Please note, salary increases in case of a lateral move are provided only on an exception basis and in line with compensation guidelines.

Compliance Language

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job Description

Primarily responsible for business development which includes achieving his/her location’s
Key Result Areas (KRAs) as determined by Agency Management

· Responsible for overseeing the success of his/her location’s sales activities and
managing the overall production numbers together with his/her SDOA.

· Strategic and Operational Alignment. Roll out strategic plans of company to agency
force and align agency leader’s goals and expectations accordingly. To minimize the
gap between management and agency force.

· Driving the company’s key initiatives and growth by working together with the SDOA
to strategize and plan for location sales activities and programs

· Develop positive business relationships with relationship with assigned agency
groups and internal stakeholders.

· Liaise with Operational teams for underwriting, after sales supports.

Job Requirements

· Education – Degree Holder Experience

· Preferably with at least 3 years working experience in relevant industry.

· Sales experiences in insurance/investment sales is preferred

· Certifications/licenses – CMFAS M5, M9, M9A, HI Special skills preferred

· Microsoft Office, particularly in Excel, Word & PowerPoint

· Excellent communication and interpersonal skills with the ability to multi-task

· Sharp business acumen, adaptable and team player

What makes Gartner a great place to work?

We're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. In our collaborative and supportive culture, you’ll make deep connections with colleagues, clients and the communities in which we live and work. You'll have the autonomy to get your work done with the flexibility you need to achieve your best.

About the role:

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown challenges, apply logic, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large client teams.

What you will do:

• Build, develop and manage relationships with a variety of clients, ranging from senior C-level executives to junior client professionals in IT and Semiconductor within the ANZ, Southeast Asia and South Korea region, ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth
• Introduce Gartner services and capabilities to new clients and communicate value to decision makers
• Facilitate client calls and engagements to surface client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership
• Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
• Conduct regular reviews of client book of business looking into performance and key client engagement metrics

What you will need:

• 3+ years relevant professional and/or internship experience
• Proven track record of success fuelled by a passion for delighting clients
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills
• Full working proficiency in both English and Korean to effectively manage client relationships in South Korea, ANZ and Southeast Asia
• Bachelor’s degree preferred

Our client is known for creating distinctive jewelry that merges traditional Italian craftsmanship with contemporary style.

• Build strong client relationships and drive sales to meet and exceed monthly targets.
• Maintain store standards, deliver excellent customer service, and resolve any issues quickly.
• Plan and manage in-store promotional displays and customer events to boost engagement and sales.
• Oversee budgets and daily operations to keep costs down and ensure smooth store functioning.
• Hire, train, and develop staff to keep the team motivated and performing at their best.

Requirements:

• GCE ‘N’ Level and above.
• At least 5 years of experience in managing sales teams in the luxury fashion industry.
• Proven ability to drive sales and meet targets.
• Strong skills in team management and motivation.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in an international private education institute setting.
• Ability to handle confidential information with discretion.
• Proficient in English and Chinese to liaise with stakeholders from diverse geographical locations.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Assistant Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in an international private education institute setting.
• Ability to handle confidential information with discretion.
• Proficient in English and Chinese to liaise with stakeholders from diverse geographical locations.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Manager and invite talented individuals to join us in our mission.

Job Description:

• Responsible for the full experience of HR functions across (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within an international private education setting.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

• Formulate sales strategies and conduct sales activities including preparation of proposals for covering Singapore and its neighboring markets in APAC region.
• The position is expected to formulate specific short-, medium- and long-term sales strategies for based on its business and operation policy and drive the sales growth and business performance to achieve our target.
• Collect and interpret market information and regularly report to managements, especially focusing on the opportunities in areas of energy, chemical, life sciences, industrial and urban infrastructure in Singapore, Malaysia, and Thailand.
• Develop and implement measures to explore new business opportunities (new client and new business domain) in our targeted area.
• Identify key issues in business strategy of the company and formulate sales strategies to address them.
• Take operational lead to develop and adjust sales strategies to achieve the financial target of the company.
• Take operational lead to develop and compile proposals by collaborating with relevant divisions/departments of the company while creating the winning strategy.
• Implement measures to explore new business opportunities (new customers and new business domain), as well as build and maintain trusting relationship with new customers, based on the sales strategy.
• Lead negotiations with customers together with project team of the company, including commercial and contract matters. This position is particularly required to handle various types of projects with several stakeholders (both internal and external) and well communicate with our clients and expected extensive knowledge in the business side of the projects.
• Communicate with various stakeholders, including shareholders, partners, relevant government agencies and customers (including existing and new customers) in Singapore and across the APAC region to build and maintain trusting relationships.
• Work together with internal teams to develop proposals including technical idea and solutions to achieve sales targets by ensuring the best possible services and effective communications to clients.

[Job Requirement]

• Bachelor’s degree in any engineering field or business administration.
• Minimum 7 of experience in Oil & Gas and or Life-Science and infrastructure related industry as sales, including more than 3 awarded PJs with a value of 50MMUSD or more.
• In-depth practical knowledge and understanding of contractual practices and contracts in EPC projects.
• Technical and/or engineering knowledges in energy, chemical, life sciences, industrial and urban infrastructure is preferable.
• Excellent interpersonal and analytical skills with the ability to think "outside the box" to solve problems.
• Fluency in spoken and written English.

Operation Hour Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT)

• All deliverables and correspondence be written in readily comprehensible English Language.

• The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

The successful applicant will be responsible for preparing and delivering seamless fund administration services to asset and fund managers of private equity funds.

Responsibilities :

• Provide accounting services for private equity fund clients including preparing and processing transactions and other fund accounting output for subsequent review.
• Provide support to respond to client and or investors’ queries.
• Prepare/review fee calculations (management fees, capital call amounts, distribution amounts, carried interest and waterfall) and verifying that calculations are in accordance with the applicable fund terms.
• Prepare/review various statements and notices including but not limited to investor capital call and distribution notices.Prepare ad-hoc requests regarding fund and investor specific reports as well as analysis.Prepare fund’s quarterly and annual financial reports.
• Prepare/review SPV accounting.
• Understand and assist clients with other reporting, such as CRS/FATCA, VAT, K1s, K3s etc.
• Assist clients to address and resolve audit inquiries from external auditors during year-end audit.Participate in pre-project stage discussion with the clients and to define more detailed services model for specific clients as required.
• Assist the onboarding of existing funds and the launch of new funds.
• Participate in the internal as well as external technology solutions to address the complex reporting and data requirements of clients.
• Participate in strategic planning and review to continuously improve processes and the team’s performance.Exposure to and learning the latest technology solutions in the asset servicing industry, and driving automation for less manual bookings and providing more value-added services to clients.
• Participate in the internal as well as external technology solutions to address the complex reporting and data requirements of clients.
• Exposure to and learning the latest technology solutions in the asset servicing industry, and driving automation for less manual bookings and providing more value-added services to clients.
• Perform additional duties as and when assigned.

Qualifications :

• Bachelor’s degree in Accounting or Commerce or Finance or a related degree with a major in Accounting.
• Having a internationally recognized accounting qualification or under taking of such professional qualifications such as CPA, CA is highly regarded.
• Minimum of 6 years of experience in accounting with a specialty in private equity, or a combination of audit/fund administration and private equity funds experience is highly regarded.
• Knowledge of different accounting standards (IFRS, USGAAP).

Other Skills :

• Strong written and verbal communication and presentation skills.
• Able to work under pressure, multi-task and enjoy working in a fast-paced environment.
• High integrity and accountability for proposing solutions, time management and reporting back to management in a timely manner.
• Detail-oriented and analytical, able to perform work with high accuracy, mature, self-motivated.
• Good problem-solving skills and a team player.
• Proactive manner with excellent organizing and planning skills.Fluency in both spoken and written English.
• Proficiency in spoken Chinese Mandarin is a plus.
• Proficiency in Excel and other windows-based software.

We are offering our people with an inclusive environment where your ideas matter. If you are an achiever who enjoys working in a fast-paced and collaborative setting, surrounded with great people and inspiring leaders, come and join us!