Duties and Responsibilities:
1. Business Executive to Leaders and Managers
- Serve as a liaison between business units and HR to understand business priorities and assess needs in staffing, organization design, performance management, employee relations, talent management and career development.
- A key role in facilitating decision-making processes to support mainly the head of business developments, and/or team leaders, directors, management executives in driving company growth and sustainability.
- Recommend both physical and digital HR solutions, drive initiatives, implement new processes or tools in support of business priorities, operations, and overall team engagement.
- Regular meeting with leaders and managers regularly to update on HR initiatives, discuss HR issues and collect feedback on team concerns.
- Guide future team leaders and managers on structural operations, methodology and to execute comprehensive fair reward system based on both statistically gathered performance for both team and individual appraisal matters.
- Coordinate initiatives and propose suitable programs that enhance work relationships and staff and retention, e.g. team health survey, staff appreciation program, team building events etc.
- Coordinate initiatives to enhance performance management and talent development.
- Support employees throughout their career in OTTO Solutions: on-board new hires, administer team assignments, career moves, facilitate appraisals and exit interviews effectively.
- Counsel employees on career development opportunities and choices.
- Capable of responding to staff inquiries regarding HR matters with both theoretical knowledge and empathy.
- To manage and resolve employee relations issues.
- To understand and execute available grants initiatives by the government.
- To attend the weekly departmental operations meetings, record precise meeting minutes, and provide a list of scheduled actions with dates to the management team for future strategic planning.
- To oversee the execution of the digitalization master plan with foundational knowledge to support and coordinate diverse software tools with the designated digital team.
- To assist the international contract team in addressing their individual requirements and inquiries, maintaining proper records and documentation.
- To support management executives in any other high-level planning and execution for the overall benefit for the OTTO group of companies.
Required Qualifications:
1. Diploma in Business and/or Management
- A minimum of 4 years of experience in Human Resources or as a Personal Assistant is required.
2. Bachelors’ Degree in Business, Human Resources or Management
- At least 3 years HR experience is required. OTTO Solutions will provide further training or courses to support professional development and enhance performance in the role.
Individual Characteristics:
● Strong work ethics, able to handle confidential information sensitively and with integrity.
● Good planning, organization, analytical and problem-solving skills.
● Strong interpersonal abilities, attentive listening skills, and effective communication proficiency (both verbal and written), including fluency in Mandarin.
● Fast learner, proactive, agility to function in a fast-changing innovative, digital and AI driven software environment.
● Able to work both on a team (a member or leader) and independently to deliver results with minimal supervision; adept at working with diverse teams of different cultures and personalities
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