Job description

With the implementation of Interactive AI Ambassador in the museum, the role of the Assistant Operations Manager will shift to focus on integrating technology with operational efficiency and enhancing visitor experiences. This redesigned job scope reflects a more strategic, technology-driven approach to operations management, focusing on enhancing both internal efficiency and the overall visitor experience at the museum.

Duties and Responsibilities

1. Operational Oversight

• Oversee all operational aspects of the MINT Museum of Toys and retail (MINT Shop) and F&B establishments (Basement and Rooftop).
• Ensure compliance with business continuity plans and operational standards.

2. Event and Program Management

• Execute, facilitate and deliver museum tours and educational programs, ensuring alignment with museum goals
• Work together with the marketing team on event planning and promotional strategies, applying digital tools for targeted outreach.

3. Digital Transformation and Technology Integration

• Lead the integration and optimization of digital technologies to enhance visitor experience and operational efficiency.
• Monitor and assess the performance of our digital technologies, making adjustments to improve functionality and user experience.
• Understand how visitors navigate the museum, what exhibits attract their attention, and their preferences.

4. Visitor Experience Enhancement

• Use technologies insights to improve guest services, admissions and ticketing
• Document and analyze customer interactions to continuously improve service quality.
• Analyze visitor feedback and behavior patterns to tailor services and improve satisfaction.

5. Data Analysis and Reporting

• Prepare and present daily/weekly/monthly operational reports, including insights from data analytics.
• Analyze sales forecasts, market trends, and performance metrics to inform decision-making.

6. Team Management and Development

• Supervise and mentor operations staff members, focusing on performance improvement and customer service excellence.
• Coordinate training programs to enhance staff understanding of digital tools and technologies.

7. Perform other duties as assigned by management, including participation in strategic initiatives and projects.

JOB PURPOSE: The AM is responsible for overall restaurant with a focus on bar operations, driving stellar business profitability & productivity, adhering to all established standard operating procedures (SOP). Using passion for the craft & skill in leading the team, energize & inspire them to provide outstanding service.

ACCOUNTABILITIES:

Responsibilities include creating and upholding a positive culture, with genuine service and operational excellence through effective & efficient systems and a motivating work environment.

1. Managing day-to-day operations for the F&B department including the restaurant, In-Room Dining & Mini-bar as appointed, ensuring quality standards and staying true to brand values.

2. Procuring necessary resources and ensure strict adherence to their appropriate usage, stock control procedures, inventory costs, portion controls and conduct regular stock checks to ensure availability of equipment/ bar stock to cater for guest requests and operational needs.

3. Support the evolving drink crafting, strategically plan & effectively manage funds and production methods, ensuring loss prevention while keeping brand values aligned & met with flawless execution.

4. Ensure sufficient staffing levels are maintained, with customised training & development planned, implemented & monitored for all team members; induction and mentorship with continuing development opportunities, supporting their employment & growth journey.

5. Successfully groom brand champions who are knowledgeable, trained and compliant in every facet of their roles, able to create a welcoming & exciting atmosphere. Ensure performance is maximised for highest productivity, exemplify consistent delivery of exceptional product & service standards.

6. Create and constantly monitor that SOPs are being upheld and improved upon for further effectiveness; understand market dynamics, continually redefining our best by evaluating market trends which are proactively diagnosed, to provide quality service surpassing guest expectations.

7. Align teams and implement action plans to successfully achieve business outcomes, balance all aspects of the business according to reports covering matters ranging from HR, Sales & Marketing, Finance and guest feedback which must be obtained regularly. Contribute as required to all external quality assurance audits and action plans.

8. Operational & guest challenges must be investigated & resolved appropriately in a timely manner.

9. Administrative duties such as resource allocation, effective rostering meeting operational needs & financial objectives with sound productivity and labour costs.

10. Instil strong ethics within the team, monitor & ensure venue adherence to all related licensing laws, compliance and company policies. Strict adherence to consistency in sanitation, health & food safety regulatory guidelines while ensuring maintenance & functionality of venue equipment.

11. Any other duties as assigned.

KNOWLEDGE / QUALIFICATIONS:

1. Minimum tertiary education or 2 year degree from an accredited university in hospitality related major with 5 years experience in the beverage or related professional area. Minimum 3 years managerial experience. WSET or equivalent trained preferred.

SKILLS:

1. Excellent leadership, organizational, communication & interpersonal skills, written & conversational English. Outlook & MS Office savvy, deep knowledge in wines, spirits, cocktails & barista-skilled preferred.

2. Creative, innovative, resourceful, attentive, adaptive, strong team player with an eye for detail, whilst still having the ability to work independently with minimum supervision.

Job Description

Our client, local beauty, lifestyle and FMCG corporation with global operations in 8 countries around the world is seeking for a Chief Marketing Manger to join their team.

This role entails providing essential marketing support through employing marketing and brand development strategies to enhance business performance on all levels.

The incumbent is also expected to perform market analysis to ensure the firm’s marketing strategies produce high engagement level.

The selected candidate is expected to lead the marketing team, and value add as a team player.

REQUIREMENTS:

• Possess at least 12 years of working experience in marketing, preferably in the Retail/F&B Industry.

• At least a Diploma in marketing, advertising, business or a related field.

• Strong interpersonal skills, results oriented and an excellent communicator.

• Any recognized qualifications from the Chartered Institute of marketing or other Institutes will be preferred.

• Any recognized qualifications from the Chartered Institute of marketing or other Institutes will be preferred.

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected](R22111268| EA: R24123136)

*We regret that due to potential volume of responses, not all applicants be contacted.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Position: Senior Manager, Communications

You will collaborate with the industry leaders, stakeholders to drive innovation and growth in the vibrant digital economy.

• Lead the research, development and deployment of advanced communication technologies, including next-gen Cellular Network, IoT and next-gen networking solutions.
• Establish and maintain strategic partnerships with industry leaders, academic institutions, and other stakeholders to drive innovation and growth
• Work closely with customers to understand their needs and provide tailored solutions that meet their requirements
• Ensure all communication technologies and solutions comply with industry standards and regulatory requirements.

Requirements

• Strong knowledge in Cellular Network, IoT and next-gen networking solutions (including network waveform and management).
• Deep understanding of Telecommunicaiton/ Communication protocols, waveform design and experience with Software Defined Radio platforms.
• Good knowledge of IMDA Regulations, Guidelines and Act.
• Having good contacts in the Telecommunication industries/ IMDA.
• Strong leadership and Relationship building skills.
• 10 years of experience in the Telecommunication/ Communications industry.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Summary:
We are seeking an experienced E-Commerce Manager with a proven background in managing and growing sales through platforms like Shopee, TikTok Shop, and Lazada. This individual will oversee website operations, sales, and marketing strategies to drive brand growth, increase market share, and optimize the customer experience. The ideal candidate will also demonstrate a willingness to actively participate in livestreaming sessions to support marketing campaigns and product promotion efforts.

Key Responsibilities:

• Marketplace Management: Develop and execute sales strategies to optimize product listings and maximize visibility and revenue on Shopee, TikTok Shop, and Lazada.
  Analyze performance metrics and trends on each platform, providing actionable insights and recommendations for improvement.
  Collaborate with platform representatives for promotional campaigns and ensure adherence to platform guidelines.
  
• Website Management: Oversee the maintenance, content updates, and overall functionality of the company's e-commerce website.
  Ensure a seamless user experience, including navigation, purchase processes, and customer support integration.
  Work closely with web developers, designers, and marketing teams to implement and test new features and enhancements.
  
• Sales & Marketing Strategy: Develop and implement e-commerce sales and digital marketing strategies to achieve revenue and growth targets.
  Create and execute campaigns that drive customer acquisition, engagement, conversion, and retention.
  Analyze data from e-commerce platforms, digital marketing efforts, and customer behavior to inform marketing initiatives and optimize ROI.
  
• Inventory and Operations Management: Collaborate with internal teams to ensure accurate inventory levels and timely order fulfillment across all channels.
  Implement efficient workflows and processes to enhance operational efficiency.
  
• Livestreaming Participation: Be actively involved in livestreaming sessions for product promotion, customer engagement, and sales conversion, collaborating closely with the marketing and creative teams.
  Prepare for livestream sessions by understanding product details, trends, and strategies to enhance engagement and audience interaction.
  
• Customer Experience and Support: Monitor and respond to customer inquiries and reviews, ensuring high levels of customer satisfaction and brand loyalty.
  Continuously improve customer support channels in partnership with the customer service team.
  

Qualifications:

• Education: Bachelor’s degree in Business, Marketing, E-Commerce, or a related field.
• Experience: At least 5 of experience in managing e-commerce platforms such as Shopee, TikTok, Lazada, or similar.

The functional role of a Project Manager (“PM”) is to help support the planning and execution of the MAX Tax Schemes portal product delivery. The main responsibilities include:

• Project coordination
• Stakeholder communication
• Change management and training
• Monitoring and tracking progress
• Documentation and reporting

Key Responsibilities

• Assisting in planning and scheduling project timelines, tasks and deliverables
• Supporting project team in meeting deadlines, monitoring task completion and ensuring smooth project flow
• Maintaining and organizing project documentation, including plans and business requirements
• Preparing status reports and presentations for management
• Developing training resources with the vendor’s support
• Engaging key stakeholders to ensure they are informed and supportive of the change through regular communications
• Driving change management strategies and plans, including coordinating communication and training programs to help users adapt to the new system features
• Handling and responding to user inquiries and issues reported for the product via various communication channels like emails and calls
• Helping users resolve issues with the product by following the FAQs guide
• Escalating unresolved issues to senior staff or business teams when necessary
• Meeting performance metrics like call handling time, customer satisfaction scores, and issue resolution rates
• Maintaining accurate records of all communications and resolutions for future reference
• Working with other team members, supervisors or departments to ensure efficient service operations

What we are looking for

• 1 to 4 years experience with change management for implementation of new systems and/or customer engagement
• Excellent communication and interpersonal skills, problem-solving, patience and attention to detail
• Proficiency with basic computer skills
• Strong listening skills and empathy
• Project management skills will be an added advantage
• Ability to work in a fast-paced environment
• Strong time management and multitasking abilities
• Knowledge of Singapore Government procurement and governance processes will be an added advantage.
• Knowledge of design thinking and workshop facilitation will be an added advantage.

• Assists in planning, organizing and carrying out project management activities to ensure that assigned projects are executed in a smooth and effective manner to achieve and exceed the cost, quality, timelines and customer satisfaction objectives;
• Assists to ensure that safety procedures are incorporated in all project management activities and takes initiatives to promote a safety working culture;
• Understands contract documentation in conjunction with B.Q. and material specifications;
• Assists in planning for site mobilization and work sequential execution;
• Assists in preparing works schedules and master programs;
• Assists in monitoring project cost budgets and ensuring that desired profit margins are achieved through cost containment, material wastage control, etc;
• Assists in ensuring project performance through close supervision, site checks, close monitoring of site progress and swift resolution of any quality and work schedule issues;
• Assists in ensuring that shop drawings are completed and submissions to the authorities are carried out in a timely manner with Drafting Department;
• Assists in conducting daily meetings with project team members and ensuring that latest changes are communicated to all project staff;
• Attends project kick-off meetings, ongoing meetings and project closure meetings with clients, consultants and other parties;
• Assists in conducting Mass Tool Box meeting with Safety personnel;
• Assists in tracking project performance closely to ensure that projects perform according to agreed schedule, quality and costs;
• Assists in ensuring effective compliance of contractual terms and the full and final settlement of project accounts;
• Assists in updating project development performance in monthly management meetings;
• Assists in ensuring that risk management is taken into account in all project management activities;
• Liaises with suppliers and sub-contractors on contractual matters;
• Assists in responding to consultants’ and requests from others in a pro-active and timely manner;
• Assists in the supervision and motivation of project team members and in promoting teamwork;
• Assists in the deployment of resources and maintenance of duty rosters;
• Liaises with relevant stakeholders effectively to execute the projects in a seamless manner and mitigates any issues that arise;
• Assists in ensuring the execution of projects in accordance with established procedures;
• Assists in ensuring that progress and other reports are prepared in a timely manner as required;
• Assists in project documentation including email communication;
• Assists in verifying sub-contractor claims and material orders with Quantity Surveyors;
• Any other duties as may be assigned.

Job Responsibilities:

• Technical support including full range of enterprise products, network technical solution, highlights proposal and etc.
• To handle clients’ inquiries and technical related issues.
• Collaborate with the team and others to identify, troubleshoot and find resolutions for technical problems.
• Responsible for new product test
• Promote solutions and deliver formal technical proposals / presentations to clients.
• Complete other tasks assigned by leaders and management.

Job Requirements:

• Experienced in networking product like Switch, Wireless Access Point, Router and other networking related product.
• Good knowledge in the fields of Business Network system such as Gateway, Switch, AP and IP CCTV.
• At least 2 years work experiences on Business Network domain or technical domain.
• Ability to speak in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters
• Experienced in handling and troubleshoot technical issues.
• Possess CCNA/CCNP and other networking certificate would be an added advantage.

Our client is a Fintech-certified company that builds an all-in-one application for financial institutions. Their application allows advisers to manage client data, create financial plans, and integrate an Al chatbot to enhance the accessibility of their knowledge base. They are looking for a Product Manager to join their expanding team.

This is an onsite role in Singapore.

Responsibilities

• Define and communicate the digital product vision, strategy, and roadmap in alignment with company goals
• Collaborate with stakeholders to gather requirements, translating them into user stories, epics, and acceptance criteria
• Prioritize the product backlog and ensure a clear understanding of requirements and expectations
• Analyze end-user preferences and engage regularly with users to gain insights for product decisions and improvements
• Monitor project progress and address issues
• Plan and write release notes and newsletters for product updates
• Conduct user testing, gather feedback, and incorporate insights into product improvements
• Manage the entire product lifecycle from conceptualization to post-launch optimization
• Define and monitor key product metrics to assess performance and identify areas for improvement
• Create and maintain comprehensive product documentation
• Stay current with industry trends through market research and competitor analysis

Requirements

• Work experience as a product owner, product manager, or similar role within fintech, financial services, or technology-driven companies
• Hands-on experience managing all stages of the product life cycle
• Technical background with knowledge of software development and web technologies
• Strong knowledge of agile methodologies, product management principles, and software development lifecycle (SDLC)
• Proficient in A/B testing tools and analytics platforms such as Google Analytics, Statsig, and PostHog
• Excellent project management and prioritization skills
• Experience working with cross-functional teams to deliver high-quality digital products
• Strong communication and organizational abilities
• Bachelor's degree in Computer Science, Engineering, Business Administration or similar field
• Certification in product management (e.g., Certified Scrum Product Owner) is a plus
• Singapore Citizen or Singapore PR

Work location: Mountbatten, Singapore

Benefits

• Variable bonus
• Annual leave from 14 days
• Medical insurance

Apply now if you want to join an exciting team in the Fintech industry!

https://apply.remotejobsasia.com/jobs/Careers/758310000002419003/Product-Manager-FinTech?source=CareerSite

Thank you for your interest in this role. We regret that we will be in touch with shortlisted candidates only. We seek your understanding on this.

For clarifications, please contact karyn(@)jobsjolt.com (Personnel Reg: R24120779)

Employment Agency: Jobs Jolt Private Limited

EA Licence No.: 24C2131

www.jobsjolt.com

www.remotejobsasia.com

about the company

Our client, one of reputable reinsurance companies, with a strong presence in the asia pacific region.

about the job

In this position as a Reinsurance Claims Manager, you will be responsible for overseeing the management and processing of both facultative and treaty reinsurance claims. Your role involves ensuring efficient claims handling, adherence to company policies and industry regulations, and fostering strong relationships with clients and reinsurers. This position requires a comprehensive understanding of reinsurance principles, excellent communication skills, and the ability to effectively manage a diverse portfolio of claims.

In order to be successful in this position, you will be expected to manage the end-to-end process of reinsurance claims, including claim intake, investigation, evaluation, and settlement. You will be expected to conduct reviews on reinsurance policies to understand coverage terms, negotiate settlements with claimants, brokers, and reinsurers to achieve fair and timely resolution of claims while minimizing financial impact.

The ideal incumbent will be expected to stay informed about regulatory developments and compliance requirements related to facultative and treaty reinsurance claims. Ensure adherence to all applicable laws, regulations, and internal policies.

** Offers competitive salary and benefits

** Office is located at CBD

** Excellent environment and culture

skills & experience required

• 8+ years of experience in reinsurance claims, with at least 3 years of leadership experience
• Strong understanding on reinsurance market - both facultative and treaty
• Proficiency in claim processing systems and software, as well as Microsoft Office Suite
• Excellent analytical skills with the ability to evaluate complex claims and make sound decisions
• Strong negotiation and communication skills, with the ability to build and maintain relationships with diverse stakeholders
• Detail-oriented with a focus on accuracy and quality
• Ability to prioritize and manage multiple tasks effectively in a fast-paced environment

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

We are seeking an experienced and results-driven Digital Marketing Manager to join our team supporting our client in the Financial Services sector. The ideal candidate will lead the planning, execution, and optimization of the online marketing efforts. The primary goal is to grow the brand's influence while increasing brand loyalty and awareness. The Digital Marketing Manager will oversee various digital marketing channels, including SEO / SEM, email, social media, and display advertising campaigns.

Mandatory Skill Set:

• Bachelor’s / Master's Degree, preferably in marketing or business management or related field
• At least 8 years of experience as a content manager with experience in online community building;
• Experience in managing customer-facing platform with metrics that demonstrate improvements in both customer satisfaction and cost management;
• Strong understanding of project management and the documentation essential to all digital projects such as scope of work, project brief, functional specifications, user acceptance tests, timelines;
• Experience with A/B testing, conversion rate optimization (CRO), and user experience (UX) principles;
• Eye for detail and a creative and strategic thinker;
• Adaptable to changes and new technologies;
• Excellent communication, project management, and analytical skills;
• Build relationships and work effectively with numerous departments across the region;
• Takes initiative to improve current state of things and adaptable to embrace new changes

Desired Skill Set:

• Proficiency in Adobe Experience Manager (AEM);
• Familiar with Adobe Enterprise Manager, or has done Website work and development.

Responsibilities:

• Develop and implement comprehensive digital marketing strategies to achieve business objectives, including lead generation, brand awareness, and customer acquisition;
• Plan and execute all digital marketing campaigns, including SEO/SEM, email marketing, social media, content marketing, and display advertising;
• Optimize content and website structure for search engines to improve organic search rankings;
• Manage paid search campaigns to maximize ROI;
• Monitor, analyze, and report on key performance indicators (KPIs) such as conversion rates, traffic, and campaign effectiveness;
• Work closely with cross-functional teams, including C- Level Stakeholders, sales, product, and creative teams, to align marketing strategies with business goals;
• Design content and stories to support the specific product features of the apps, marketing campaigns as per product messaging;
• Keep up-to-date with the latest digital marketing trends, tools, and best practices.

Key Responsibilities

• Accountable for end-to-end delivery of CEW from pre-project to post go live support
• Providing technical leadership and guidance to team
• Partnering with business stakeholders, architects to understand business requirements and technical design
• Plan, manage, track delivery through a combination of agile tools and traditional planning tools where required to ensure overall delivery across all streams are sequenced and tracked
• Ensure risks are pro-actively managed and highlighted in right forums to seek support for resolution
• Deliver project in guidance and adherence to Bank’s software delivery, security, release management standard & guidelines.
• Ensure all deliverables, checkpoints are planned and delivered to meet the bank’s standards and quality gates
• Pro-active planning on development dependencies and plan and track them to closure
• Ensure quality standards are built into the development phase with a quality first approach
• Measure and monitor progress and quality using data-oriented approach
• Participate in scrum of scrums and cross stream meetings to discuss, highlight dependencies across systems.
• Conduct regular checkpoints (daily scrum, weekly project meetings) and track actions to closure
• Put in change management processes to manage and deliver agreed business outcomes
• During test phases, actively drive defect fixes to meet SLA’s. measure and manage defect density, re-open rates
• Promote a culture of inclusiveness and have active participation from the team during team meetings and standups.
• identify areas of improvement from each sprint and work towards continuous improvement to improve sprint velocity and quality
• Leading and contributing to cross-team improvement initiatives relating to agile methods, CI/CD tools, people, architecture, project management and governance, including further adoption and improvements to the Bank’s System Development Methodology (SDM)

Key Requirements

• At least 10 yrs experience with a track record of successfully delivering complex projects
• Should have had at least 5 years of experience in managing large scale projects & building applications from scratch using API’s and micro services and leading multiple streams
• Strong project / program management skills
• Should have prior experience in managing virtual teams in onsite/offshore model
• Should have a development background and the right level of experience and expertise to coach and design, plan and deliver complex applications
• Ability to work under pressure and strict deadlines
• Own overall delivery and drive team’s velocity
• Strong analytical and communication skills
• Go-getter
• Prior experience in Banking applications (customer facing – client onboarding or middleware payment processing systems) is a plus

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Title: Group General Manager

Industry: Recycling / Waste Management

Overview: We are representing a client's company to seek an experienced and dynamic Group General Manager to lead our recycling business operations. The ideal candidate will have a strong background in P&L management, team leadership, and multi-site management.

Please send your latest resume to this email to apply: [email protected]

Key Responsibilities:

• P&L Management: Oversee the financial performance of the company, including budgeting, forecasting, and financial reporting to ensure profitability and cost-effectiveness.
• Leadership: Provide strategic direction and leadership to the management team, fostering a culture of collaboration, innovation, and continuous improvement.
• Team Management: Develop, mentor, and manage a diverse team of professionals across various departments to achieve operational excellence.
• Multi-site Management: Coordinate and oversee operations across multiple sites to ensure consistency, efficiency, and high standards of service delivery.
• Operational Oversight: Implement and monitor processes and procedures to optimize operational efficiency and environmental sustainability.
• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including clients, suppliers, and regulatory bodies.

Preferred Qualifications:

• Proven experience in a senior management role, preferably within the recycling or waste management industry.
• Strong financial acumen with a demonstrated ability to manage P&L responsibilities.
• Excellent leadership and team management skills, with experience leading multi-site operations.
• Strong sales and operations experience.
• Experience working in both multinational and local organizations.
• Deep understanding of the Singapore market.
• Exceptional communication and interpersonal skills.
• Strategic thinker with a proactive approach to problem-solving and decision-making.

Endress+Hauser is a global leader in measurement instrumentation, services, and solutions for industrial process engineering. We provide process solutions for flow, level, pressure, analytics, temperature, recording and digital communications, optimizing processes in terms of economic efficiency, safety & environmental impact.

Our customers come from various industries, including chemical, food & beverage, life sciences, power & energy, mining, minerals & metals, oil & gas, and water & wastewater. Although we employed close to 16,000 individuals worldwide, we remain a family-owned company and family-owned companies are different. We believe that competent and motivated employees are the crucial factor for future success.

Become part of our team and write the next chapter in this success story with a career at Endress+Hauser, "Driving Progress Together".

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager.

The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center
• Responsible for coaching, mentoring, and developing the Inside Sales Engineers
• Ensure strategic alignment of the local organization with the group strategy.
• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder
• Lead & drive the Customer Experience Management (CXM) program.
• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.
• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.
• Establish communication channels through which E+H Customers can reach out to us easily and effectively.
• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.
• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.
• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.
• To work with respective stakeholders to grow E+H Digital business.
• To work closely with External Sales in a team approach to serving the customers.
• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.
• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.
• Good understanding & operationally strong on processes for costings, quotations and proposals using CEP, SAP system.
• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.
• Any other tasks might be required by the Company to support the business strategy.

Requirements

• Work Experience in MNC and similar industry will be an advantage
• At least 3 years of relevant management experience
• Experience in managing and leading teams in a dynamic work environment
• Knowledge of Endress+Hauser products and related industries (Will be a strong advantage)
• Technical knowledge of process automation and instrumentation
• Knowledge of SAP and Salesforce

Responsibilities:

• Assist in managing daily front-of-house operations, ensuring smooth and efficient service.
• Train, mentor, and supervise front-of-house staff, promoting teamwork and excellent customer service.
• Help maintain cleanliness, organization, and presentation standards throughout the front-of-house area.
• Address guest inquiries, concerns, and feedback promptly to ensure satisfaction.
• Collaborate with the Front of House Manager to develop and implement operational policies and procedures.
• Monitor service quality and performance, providing feedback and coaching to team members.
• Assist in scheduling staff and managing labor costs to meet budgetary goals.
• Support inventory management and ordering of supplies as needed.
• Participate in staff meetings and training sessions to enhance team performance and communication.
• Ensure compliance with health and safety regulations and company policies.

Requirements:

• At least two (2) years of working experience in the related field and in similar capacity
• Thorough understanding of all occupational health & safety issues
• Flexible and energetic
• Excellent communicator, team player and with leadership qualities
• Passion for food, customer-service, & result oriented

* 5-day work week

Clinic Manager

Role and Responsibilities in a TCM Clinic

The Clinic Manager is responsible for overseeing the daily operations of the TCM clinic, ensuring high-quality patient care, smooth workflow, and alignment with the clinic’s business goals.

This role involves managing staff, coordinating with physicians, and implementing strategies to optimize revenue and operational efficiency.

Key Responsibilities

1. Operations Management

• Oversee day-to-day clinic operations, ensuring all processes run smoothly.

• Implement and maintain Standard Operating Procedures (SOPs) for efficiency and compliance.

• Coordinate with therapists, physicians, and counter staff to ensure patient flow is well-managed.

• Monitor inventory levels of herbs, supplements, and medical supplies, ensuring timely replenishment.

2. Sales and Revenue Management

• Drive revenue growth by setting and monitoring sales targets for packages and services.

• Collaborate with sales consultants to develop effective promotional strategies.

• Analyze sales data and prepare reports to identify trends and opportunities for improvement.

• Ensure proper tracking of patient appointments, payments, and package renewals.

3. Staff Management and Development

• Lead, train, and motivate staff to deliver excellent service and achieve clinic goals.

• Schedule and assign tasks to employees, ensuring adequate coverage for all shifts.

• Conduct performance reviews and provide constructive feedback to staff.

• Resolve conflicts and foster a positive, team-oriented work environment.

4. Patient Experience

• Ensure a welcoming and professional environment for all patients.

• Handle escalated patient complaints and work to resolve them promptly and professionally.

• Monitor patient satisfaction through feedback forms and surveys, and implement improvements as needed.

• Educate staff on maintaining high standards of customer service and patient care.

5. Marketing and Outreach

• Coordinate with the marketing team to promote the clinic’s services, packages, and events.

• Organize health talks, workshops, and community outreach programs to attract new patients.

• Build partnerships with local businesses, insurance providers, and community organizations to expand the clinic’s network.

6. Compliance and Reporting

• Ensure the clinic adheres to all health and safety regulations, as well as TCM industry standards.

• Maintain accurate records of clinic operations, including staff schedules, sales data, and patient information.

• Prepare monthly reports on clinic performance for management review.

• Stay updated on relevant policies and trends in the TCM and healthcare industries.

Essential Skills and Qualities

• Leadership: Ability to lead a diverse team and foster collaboration.

• Problem-Solving: Quick and effective resolution of operational and patient-related issues.

• Communication: Strong interpersonal and communication skills to engage with patients, staff, and external partners.

• Organization: Exceptional multitasking and time management abilities.

• Sales Acumen: Understanding of sales strategies to drive revenue growth.

• Cultural Awareness: Familiarity with TCM principles and practices to align with the clinic’s missions.

Shift work Mon-Sat

Must be able to communicate in English and Chinese

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The AWS Data Center Supply Solutions team is looking for a Real Estate Development Manager to drive our infrastructure strategy execution in Singapore. As a Real Estate Development Manager with Amazon Web Services, you will have the exciting opportunity to help build the future of the Amazon Web Services. As the contract owner, you will interface with property developers and partners on technical, commercial and delivery obligations ensuring adherence to contract commitments. The role will be the single point of escalation for multiple internal stakeholders, technical teams, legal, and finance to resolve conflicts and set expectations. You should have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions. A successful candidate will have the aptitude to strategically plan, make decisions, act tactically, write effectively, and display strong analytical and critical thinking skills. You must be a proven problem solver, and possess the ability to influence cross platform functions and business stakeholders to achieve regional strategic goals.

As this position involves direct contact with senior AWS leaders you must have a professional demeanor, strong business acumen, and be able to communicate ideas in a clear and articulate manner. Additionally this role requires a working knowledge of Indian developer and construction market as well as a solid understanding of local permitting and development approvals required to make land shovel ready,The role is to be based in Singapore and will require 20~30% business travel to support regional expansion activities, training, and team off-sites.

Key job responsibilities:
• Drive solutions during feasibility and due diligence including conceptual budgeting, scheduling and financial analysis.
• Partner with Business Development leads on developer and partner engagements, negotiations and deal closing.
• Establish development risks and remedies. Document solutions for legal and business approval.
• Develop suitable procurement strategies aligned to development requirements.
• Provide proper judgement with issues raised during development and work with internal and external partners to formulate appropriate plans to mitigate risk and close issues.
• Serve as the key interface with development partners or land owners from contract execution to building handover.
• Engage with internal teams including Legal, Design Engineering and Construction Management and external Developer teams to incorporate project requirements into contract agreements
• Manage regular and escalation engagements with developers to communicate the company’s expectations and oversee the timely completion of milestones set forth in each development contract.
• Have ownership of project budgets. Track hard and soft costs for land, infrastructure and building and manage governance of change requests.
• Research design, and construction alternatives and value engineering opportunities that will enhance AWS developments without compromising functionality or life cycle costs.

Basic qualifications

• 10+ years of total work experience in the construction, datacenter, or real estate industries
• 8+ years of experience in General contractor sourcing, including vendor selection, negotiations, contracting and supplier performance management
• Working knowledge of Indian developer and construction market as well as a solid understanding of local permitting and development approvals required to make land shovel ready
• Experience in reading and interpreting construction related drawings for all disciplines.
• Experience managing schedules and costs in complicated multistory developments

Preferred qualifications

• Bachelor's Degree in Construction Management, Economics or Civil Engineering (or 10+ years’ experience in lieu)
• Project Management, Contract Administration, Quantity Surveying or other similar certification
• Exceptional process management skills with capacity to manage a large number of competing priorities simultaneously and work to tight deadlines
• Ability to work independently and prioritize effectively in a complex, ambiguous and fast-paced geographically diverse portfolio of concurrent projects.

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

Location: Singapore

Overview:

Class: Full-time and Permanent

Reports to: Head of Compliance, APAC

Responsibilities:

Position Purpose:

The incumbent will be responsible for business, regulatory compliance and reputational risks by ensuring adherence to laws and regulations, updating policies and procedures to comply with regulatory changes, advising businesses and senior management, managing audits and inquiries, conducting training and compliance testing.

Primary duties will include:

• Provide advice and guidance to business units and senior management on compliance, regulatory and policy areas
• Update policies, procedures and controls to meet regulatory requirements of MAS, MinLaw, SGX-DT, SGX-DC and regulators in APAC
• Supervise licensing, regulatory change management, complaints handling, compliance monitoring, conflict of interests management, cross-border marketing, market abuse, outsourcing, training and management reporting
• Provide advice and guidance on business expansion, innovative products, customer transactions and regulatory issues in APAC
• To conduct compliance risk assessment and ensure effective measures are in place to identify, assess and mitigate risks
• To support in audits, investigations and responding to queries from regulators and exchanges
• Participate in strategic projects to upgrade digital platforms

This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary.

Qualifications:

To land this role you will need:

• At least 10 years of relevant working experience in financial services regulatory compliance or regulatory environment
• Has working experience in audit firms, banks, brokerages or financial services firms
• Deep understanding of MAS regulations, SGX-DT rules and best practices

What makes you stand out:

• Attentive to detail with strong analytical problem solving skills
• Agile mindset, collaborative and trustworthy team player
• Possess good knowledge or skill with compliance systems is advantageous

Education / Certification Requirements:

• University Degree in accounting, business, finance, law or related fields
• Professional certification in compliance is advantageous

Working environment:

• Hybrid (1-day WFH)
• Regular knowledge-sharing meetings and mentoring sessions
• No Travel Requirements

• Oversee daily business operations, including service standards, inventory control, and staff management.
• Establishing long-term business goals and objectives to improve overall performance of the business.
• Analyse financial reports and implement strategies to increase profitability.
• Monitor and manage budgets, including cost control for food, beverages, and labor.
• Ensure compliance with health, safety, and sanitation regulations.
• Develop and implement operational policies and procedures to enhance service quality and efficiency.
• Conduct performance evaluations and provide feedback and coaching to improve staff performance.
• Manage vendor relationships and negotiate contracts for supplies and equipment.
• Ensure a high level of guest satisfaction by addressing and resolving complaints or issues promptly.
• Continuously seek ways to enhance the guest experience and service quality.
• Ensure menu items are cost-effective and align with customer preferences.
• Develop and execute marketing strategies to promote food and beverage offerings.
• Manage inventory levels to ensure availability of supplies while minimizing waste.
• Oversee procurement process for food, beverages, and equipment.
• Conduct regular inventory audits and reconcile discrepancies.
• Conduct market research to identify trends and incorporate them into the menu.
• Ensure adherence to all legal and regulatory requirements related to food and beverage operations.
• Maintain high standards of quality and consistency in food and beverage preparation and presentation.
• Perform all ad hoc assignment delegated by management.

Job Requirements

• At least 5 years experience in the relevant managerial role
• Must have relevant experience in Japanese Food & Beverage industry
• Knowledge of food safety and sanitation regulations.
• Ability to perform flexible working schedule, including weekends and/or holidays
• Possess good verbal, written and problem-solving skills
• Strong leadership, communication, and organizational skills.
• Service and result oriented, good team player

Working Day/Hour: Monday to Friday. 9 am to 6 pm

Office: Kallang

Responsibilities:

• Formulate strategic plans to identify, target and clinch corporate clients
• Expand clientele base through active acquisition of new clients
• Draw up networking proposals customized to individual sector
• Liaison between client, designer and other parties leading up to the project, ensuring client’s requirements are met and exceeded
• Prepare sales and marketing materials
• Assist in organizing sales and marketing events
• Achieve and Deliver Sales Target
• Ensure all drawings and proposals are generated on time
• Support in all aspect of Sales activities
• Manage and maintain customer relationship
• Collate and evaluate customer feedback and highlighting customer complaints from customers for management analysis

Requirements:

• Minimum 3 years of working experience preferably sales experience in commercial office interior design or equivalent.
• Strong business acumen and analytical skills with ability to formulate sales and business development strategies
• Strong sense of ownership and are able to manage multiple deals in a pipeline end to end
• Strong communication skills with ability to build rapport with customers and gather market information
• Self-disciplined, able to meet ambitious customer visit targets and submit reports on time
• Team oriented character, able to achieve individually and contribute to team’s achievement.
• Active listening skills and proactive communication in verbal and written
• Excellent organizational skills to meet goals and set priorities
• Immediate available position

Devon Yang Yue Teng

EA License No: 24C2352

Reg No: R24123723

Detail & Remuneration:

• Location: Kranji
• Salary: Up to $6,800, with AWS and Variable Bonus

Responsibilities:

• Oversee all accounting operations, including accounts payable, accounts receivable, general ledger, and inventory accounting.
• Prepare and analyze monthly management reports for the Group and all entities to ensure comprehensive financial oversight.
• Ensure timely and accurate processing of invoices, collections, and vendor payments, including monthly vendor reconciliations.
• Maintain accurate financial records and ensure timely processing of all transactions.
• Oversee daily banking activities to support smooth operations.
• Ensure compliance with local tax regulations, including preparation and submission of GST and other statutory filings.
• Coordinate and manage internal and statutory audits, working with external auditors to ensure a timely and efficient audit process.
• Implement and maintain strong internal controls to safeguard company assets and ensure compliance with company policies.
• Lead and mentor the finance and accounting team, providing guidance, training, and support to enhance team skills and performance.
• Identify and recommend areas for process improvement within finance and accounting functions.

Requirement:

• Bachelor’s degree in Accounting or Finance; a professional accounting certification is preferred.
• Minimum 7 years of experience in a financial control role, preferably within the Engineering, Procurement, and Construction industry.
• Experience supervising a team about 2 to 3 members is ideal.
• Strong knowledge of local accounting standards, tax regulations, and compliance requirements.
• Proficient in accounting software and Microsoft Office applications, with advanced Excel skills.
• Excellent analytical and problem-solving abilities
• Ability to work effectively under pressure and meet tight deadlines.

Interested candidates please apply online or send your latest CV to [email protected]

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AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293