Centre Operations

Provide comprehensive administrative support to Director, including managing schedules,

coordinating meetings, and handling correspondence

Be the first point of contact for employee's inquiries

Well versed on ECDA rules & regulations, ONE@ECDA, CMS, CDLens.

Provide support on centre matters and ad-hoc duties as assigned by Director

Recruitment

Coordinate employment cycle related activities

Creating job descriptions, advertising on all job platforms, and handling the full recruitment process

Reviewing CVs, shortlisting candidates, and assisting in the recruitment process

Handling end-to-end process of staff onboarding and offboarding

Manage HR system and operations related process, update and maintain employees data in HRIS (QuickHR system)

Handle MOM work pass application, pass renewal and insurance

File and maintain e personnel documents in an organized manner

Payroll

Be the first point of contact for employee's inquiries on HR-related matters and assist their inquiries

Administer the leave module under HRIS, provide leave balance

Submit work pass application, renewals

Process monthly payroll and generate payroll report

Process CPF, Income Tax submissions for IR21 and IR8A

Events

Support for projects and organise events, staff gathering/team building/retreat

Manage employee benefits programs and address inquiries related

Support the performance appraisal process by tracking timelines, gathering feedback, and

assisting in documentation

Education & Experience

Have a local diploma certification or bachelor's degree

Minimum 2 years of experience in Human Resource and childcare centre/preschool setting

Preference given to candidates with related work experiences in Singapore

Proficient with Microsoft Office software, electronic devices, multimedia producing software, and trending social media apps

Salary is offered based on individual qualifications, experience and workability

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on

• Develop and implement effective employee listening mechanisms to gather timely and comprehensive feedback from workforce and glean actionable insights for improvements in employee experience.
• Work closely with stakeholders to design surveys, focus groups, and other feedback avenues to capture employee sentiments, challenges, and suggestions.
• Evaluate data from employee feedback data to identify trends, patterns, and areas requiring attention.
• Identify key HR and people metrics that aligns with the company’s organisational objectives.
• Create and maintain dashboards and reports, including enhancing of individual department’s capabilities, consistently monitor and analyse these metrics
• Provide and suggest meaningful insights along with data-driven recommendations to support management decision-making.
• Propose and implement control towers or real-time monitoring systems for effectively gauging the organisational pulse of CPF Board.
• Collaborate with cross-functional teams to promptly address emerging issues
• Ensure compliance with data privacy regulations and company policies during the collection, storage, and analysis of employee data.

What we are looking for

• Experience in people analytics or HR data analysis.
• Possess strong analytical skills and proficiency in data visualisation tools (e.g., Tableau, Power BI).
• Familiarity with survey design, employee feedback mechanisms, and data collection methodologies.
• Excellent communication and presentation skills to convey complex findings to various audiences.
• Ability to collaborate effectively with cross-functional teams, able to influence stakeholders positively, and have the passion to improve the overall experience of fellow colleagues.
• Possess the knowledge of HR practices, organisational behavior, and change management.
• Strong attention to detail, accuracy, and data integrity.

The successful candidate will hold the corporate title of Manager/Senior Manager/Assistant Director, with seniority based on individual work experiences.

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training to enhance your skills in the evolving technology landscape
• Promotion opportunities based on your capability and on-the-job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
• A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
• A comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position

POSITION DESCRIPTION AND RESPONSIBILITIES

• Perform HR administrations, handling of recruitment & selection
• Assist onboarding and off-boarding process
• Assist to maintain and ensure accuracy of information in the HRM system and physical documents (ie. Employee records, leave, claims etc)
• Monitor and process all work passes renewal and application
• Managing the communication channel with the staff e.g. announcement of policies, events etc
• Provide administrative support such as scanning, filling, compiling documents etc.
• Perform any other duties as assigned by immediate superior.

QUALIFICATIONS/REQUIREMENTS

• Salary is commensurate with HR experiences in Singapore
• Locally Candidates must be familiar with Employment Act and MOM regulations
• Good interpersonal and communication skills
• Proactive approach, Meticulous, Ability to multitask and meet tight deadlines
• Must be proficient in computer skills such as Word and Excel

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

JOB RESPONSIBILITIES

1. Provide efficient telephone services by answering calls promptly and in a courteous and helpful manner.

2. Receive, acknowledge and relay all incoming calls on the switchboard and telephone in the department to the parties concerned in a fast, accurate and courteous manner.

3. Ensure that telephone courtesy and techniques are put into practice.

4. Input the wake-up calls requested into the FCS system and ensure that it is prompty executed.

5. Take note of daily events and new instructions on the white board in the Telephone department.

6. Check and record incoming faxes and distribute to respective departments concerned.

7. Assist guests and staff on general enquiries and connection of overseas calls.

8. Furnish maximum information related to the Hotel to guests or other related parties, provided that the information is not deemed confidential such as management policies, rules and regulations and guest’s information.

9. Transmit or relay accurately and promptly all messages requested by guests and staff.

10. Keep data and records for all long distance calls made through Operators.

11. Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

1. Possess at least a GCE ‘N’ / ‘O’ Level or equivalent.

2. At least 1 year of experience in related field.

3. Excellent in communication and interpersonal skills.

4. Proficient in Microsoft Office.

5. Able to work independently and as a team member.

6. Willing to take on a three (3) rotating shifts jobs.

7. Able to work 6 days work week including Saturdays, Sundays and Public Holidays.

8. Preferably able to communicate English, Mandarin and local dialects such as Cantonese, Hokkien and Teochew to attend to hotel guests from China, Taiwan and Asia Pacific countries.

9. Able to commence employment within short notice period.

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.