Scope:

- Assist in day-to-day operational and administrative require matters, including but not limited to:-

- Assist with recruitment including coordinating campus visits

- Compiling and verifying necessary documents require for new appointments, reappointments, promotion and tenured in a timely manner

- Handle hiring and contract renewal related matters

- Screening and or bundle of resumes as needed

- Facilitating onboarding and offboarding processes

- Manage general administrative tasks as required

Requirements:

- Degree/Diploma with HR experience

- Immediate/Short notice preferred

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

ICP - MS / OES experience and knowledge is a MUST.

MUST have experience and knowledge in ISO 17025

Responsibilities

• Perform daily analysis of internal and external samples including urgent analysis requirements to support plant product, IQC,Raw materials samples, onsite plant UPW monitoring.
• Perform analysis qualitative and quantitative chemical analyses or chemical experiments in laboratories for quality or processcontrol or to develop new products or processes.
• Daily calibration/standard preparation, analytical instrument tuning and performance monitoring, performmaintenance/troubleshooting when necessary and keep track on the parts/consumables.
• Data key in LIMS, make calculations and interpret test results to determine if process changes are needed.
• Chemical inventory and waste disposal management.
• Set up, operate, and maintain laboratory instruments and equipment, such as spectrophotometers, chromatographs, and flameionization detectors.
• Clearly labelling of all chemicals for storage and disposal of chemicals in a safe and responsible manner.
• Keep accurate and up-to-date records of all calibrations and maintenance.
• Performs other duties as assigned by the Lab Manager.

Requirements:

• Min. Diploma in Chemistry or chemical-related discipline
• 3-4 years of experience in the chemical manufacturing industry.
• Possess knowledge and experience in 1- 2 years ICPMS/OES.
• Possess some experience supervisory skills or competency in ISO/IEC 17025
• Experience in writing SOP.

HOW TO APPLY:

Interested applicants, kindly send your resume to [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Mason & Co is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Mason & Co Pte Ltd

EA License No: 19C9622

EA Personnel: Cheah Wei Xuan (Thea)

EA Personnel Reg No: R23118878

Job Description

Responsibilities

Reporting to HR Manager/ Senior HR, this incumbent is responsible for full spectrum of Human Resource services and support including assisting in the preparation of payroll in a timely and accurate manner.

• Manage end-to-end recruitment process of local and overseas employees including work pass matters relating to application, renewals, termination
• Liaise with regulatory / authorities for employment matters, e.g. Ministry of Manpower, Immigration & Checkpoints Authority, Ministry of Health, Singapore Medical Council, Allied Health Professionals
• Manage staff movements, contract renewals, attend and manage both frontline and office employees’ queries
• On-boarding and ensuring full integration into company and also off-boarding for all employees
• Assist in the process of monthly payroll using SmartHRMS HR & Payroll system as well as maintain and update employee records and personal data in HRIS system
• Manage performance review, annual salary review and bonus payment processes
• Involve, manage HR projects and organise employee engagement activities
• Any other duties as assigned

Requirements

• Minimum Diploma in Business, Human Resources or relevant qualification
• Possess at least 2 years human resources experience as a 360 HR practitioner
• Meticulous, possess numerical critical reasoning skills
• Systematic and well organized
• High level of integrity, good communication skills
• Able to manage ever-changing business and regulatory landscape
• Proficient with Microsoft Words, Excel & Powerpoint
• Able to start work immediately or within short notice

The Physiotherapist will be responsible for providing appropriate, timely and effective physiotherapy treatment to nursing home.

KEY RESPONSIBILITIES AND ACCOUNTABILITES

• Assess residents’ needs for therapy and to provide therapy services to the residents.

• Develop and review effective treatment programmes for residents.

• Document and audit resident care, collect and reports statistics.

• Supervise and guide physiotherapy intervention by junior staff.

• Initiate sharing and promote learning culture for evidence-based practice.

• Facilitate fun group exercises for better biopsychosocial care.

JOB REQUIREMENTS

• Diploma/Degree in Physiotherapy.

• Qualified and registered with AHPC (Full registration).

• Minimum 3 years of relevant working experience.

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Responsibilities:

• Identify and assess potential candidates

• Conduct interview and manage selection procedures

• Design job descriptions and interview questions

• Organize and attend recruitment events

• Lead discussions in quarterly and annual hiring needs by department

• Foster long-term relationships with past applicants and potential candidates

• Involve actively in Human Resource activities with regards to Hiring and Managing of potential candidates

Requirements:

• A levels

• Candidates with strong track record in sports or co-curricular activities will have an added advantage

• Candidate with great team spirit, persistency, good communication and interpersonal skills are welcome to apply

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Job Description :

• Dispense prescription and over-the-counter medications
• Advise patients on proper medication use and potential side effects
• Verify and review prescription orders for accuracy
• Maintain patient records and ensure confidentiality
• Collaborate with healthcare providers to enhance patient care

Salary: up to $40/hr

Duration: 3 months contract ( Renewable )

Working Days & Hours: Any 1 day a week also can

Location: Jurong East

Requirement

• Bachelor’s Degree in Pharmacy or equivalent
• Registered Pharmacist with the Singapore Pharmacy Council

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description :

• Dispense prescription and over-the-counter medications
• Advise patients on proper medication use and potential side effects
• Verify and review prescription orders for accuracy
• Maintain patient records and ensure confidentiality
• Collaborate with healthcare providers to enhance patient care

Salary: 40/hr

Duration: 3 months contract ( Renewable )

Location: Woodlands

Requirement

• Bachelor’s Degree in Pharmacy or equivalent
• Registered Pharmacist with the Singapore Pharmacy Council

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities :

• Assessment: Evaluate clients' abilities and limitations across physical, cognitive, and environmental factors.
• Treatment Planning: Develop personalized plans to improve clients' daily functioning through activities, exercises, and adaptive techniques.
• Interventions: Implement therapies like motor skills training, cognitive retraining, and adaptive equipment use.
• Education: Teach clients and families strategies for independent living and wellness management.
• Collaboration: Work with healthcare teams to ensure comprehensive care and treatment coordination.
• Documentation: Maintain detailed records of progress and treatment plans.
• Advocacy: Advocate for clients' rights and access to services, and participate in community outreach.
• Research: Stay updated on latest practices and contribute to evidence-based research in the field.

Requirement :

• Obtain a recognized degree in Occupational Therapy from an accredited university or institution.
• Be registered with the Allied Health Professions Council (AHPC) of Singapore.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Packing and labeling of drugs
• Maintaining pharmacy inventory
• Maintaining a safe and clean pharmacy by complying with procedures, rules, and regulations
• Any other general administrative duties/ad-hoc projects as assigned by immediate supervisor.

Requirements:

• Min GCE 'A' Levels/Diploma in Pharmaceutical Science or any related disciplines
• Keen interest to work within a pharmacy/ healthcare setting
• Good interpersonal skills
• Able to start work within short notice

For interested candidates, please send your most recent and updated resume to [email protected]

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

Subject heading: Pharm Asst

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

HR & Admin Executive

• Working Days: Monday – Friday
• Working Hours: 08:00am - 05 :00pm
• Location: Jurong
• Salary: $2,800 - $3,000 + $90 Transport Allowance

Responsibilities:

• Process monthly payroll and overtime payments.
• Handle employee work pass applications and cancellations
• Manage the onboarding and offboarding process
• Assist with recruitment activities such as posting job openings, screening resumes, and scheduling interviews.
• Ensure timely tax clearance for employees.
• Manage insurance claims for employees, including medical and accident claims.
• Perform other HR-related tasks or projects as required.
• Issue uniforms to new employees during onboarding and manage uniform inventory.
• Perform general office administrative duties such as filing, organizing, and managing office supplies and stock.

Requirement:

• Minimum Diploma in Human Resource or a related field
• At least 1 year of relevant experience

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Company’s Profile

Our client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across public, private, and people sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialise in helping businesses transform and streamline their operations. They are seeking a HR Learning and Development Executive to join their team and contribute to their ongoing success.

Location: Shenton Way

Working hours: Monday to Friday, 8.30am to 6.00pm

Responsibilities:

Training Administration:

• Manage L&D group mailbox and set up Catalogue and Courses on LMS.
• Track mandatory eLearning completion status and send reminder emails to delinquents.
• Track and upload learning hours for in-house, external, and online training sessions.
• Support Learners Registration on external training sites, all types of training including mandatory eLearning.
• Event Management (Logistics – Venue, F&B, Training materials).
• Drive program awareness and engagement.
• Raise and assist in course grants submission.
• Manage digital portal access and download learning reports.
• Oversee training and HR related procurement activities and invoice payments.
• Coordinate with new and existing vendors for training programs, including onboarding for new vendors.
• Prepare reports for audits and financial year-end sustainability purposes.

Leave Administration:

• Support leave management such as joiner, leave, year-end leave calculation and staff queries.
• Liaise with stakeholders to obtain information needed for calculating leave entitlement/utilization of leave days.
• Support system enhancement, review leave application process, preparation of user requirements, UAT relating to use of SAP SF Leave System.

Requirements:

• Min. Diploma in Human Resource Management/Business Administration or related fields
• Entry level HR graduates will be considered
• Min. 1-2 years’ experience in Learning & Development or Training Administration
• Proficiency with SAP or SuccessFactors Learning Management System (LMS) is a good bonus

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Job Description

• Assessing, diagnosing, screening, and preventing language, speech, and swallowing disorders.
• Communicating with the patient, and liaising with their family members, physicians, and teachers to design effective treatment plans.
• Using tried and tested therapies in combination with new, innovative techniques to provide the best care.
• Keeping up-to-date with advancements in the field by attending conferences, conducting research, and expanding professional and academic networks.
• Educating patients and their families on speech disorders and available therapies.
• Taking detailed notes on patient history and progress.
• Providing mentoring and workshops to speech therapy students.
• Evaluating patient progress and implementing changes to therapy programs as required.

Requirement

• Bachelor / Master's in Speech and Language Therapy
• Registered with Allied Health Professions Council (AHPC)

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description:

• Generate Payroll, Overtime checks
• Apply, cancel WP, EP
• On- boarding / off boarding
• Recruitment
• Tax clearance
• Insurance claim
• Issuing uniforms for on boarding staffs
• Check stock of uniforms
• Office administrative tasks

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

As part of the Good Life Services team, the Child Protective Service (CSO) leads in implementation of child protection policies and processes to safeguard the safety and well-being of children and young persons in Rainbow Centre services and programmes. The postholder will work in close partnership with families and other colleagues, as well as stakeholders such as volunteers, vendors and other community partners.

Critical Work Functions

Deliver Child Protection Services

• Act as the first point of contact for all RC staff to get in touch with regards to child safe matters, including sharing about observations of potential risks to child safety.
• Conduct investigations received about child safety and risk of maltreatment, which involves conducting interviews with the child and involved parties to assess the level of harm or future risk of harm
• Provide support to the client and/or the family during the course of investigation

Develop and Implement Prevention Initiatives

• Implement the Rainbow Centre Child Protection Policy and procedures
• Closely monitor and proactively review the policy and procedures to ensure relevance and its fit for purpose
• Track organisational data and trends in relation to child safety and translates into recommendations to address potential gaps
• Remain up to date and compliant with all relevant legislation, organisational procedures, policies and professional codes of conduct in order to uphold standards of best practice

Engagement and Outreach

• Encourage good practice by promoting and championing the child protection policy and procedures
• Conduct regular outreach to units and programmes to educate staff, volunteers, caregivers, and vendors about child safety, including educating the respective roles and responsibilities pertaining to it
• Develop trainings that strengthen families and promote child safe culture and practices in RC

Job Holder Requirements

• Tertiary qualifications in Social Work or Psychology
• Experience in working with vulnerable children and families or with investigative experience in social service settings is an added advantage.

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

• Conduct inspection on Soil investigation and instrumentation works
• Carry- out supervision and coordination on-site to meet the project schedule
• Conduct inspection in Installation of ERSS works, D-wall, Site Investigation, Shotcrete, Rockbolt, controlled blasting , Soil Instrumentation works.
• Carry out full-time standing supervision of Ground Investigation Works
• Maintain appropriate documentation of site work progress, instrumentation readings, and fieldwork records/logs on a daily basis
• Constantly assess the impact of the ground investigation works on site and liaise with the Contractor to mitigate any risks to dam safety when deemed necessary
• Coordinate with local authorities as and when necessary
• Shift work - Day and/or Night
• Location - Various jobsites

This advertisement is recruiting for the position of Operation Support Officer.

If successfully selected, you will be seconded to MOE JC located in Sorby Adams Drive.

Contract Period: from 1 Feb 2025 to 31 Jan 2026.

Option to Extend: from 1 Feb 2026 to 31 Jan 2027.

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:00am to 4:30pm, inclusive of 1 hr lunch break
• Fridays: 7:00am to 4.00pm, inclusive of 1 hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

Cleaning and tidying of college areas:

• General Office.
• HOD Room
• Staff Room
• Meeting Rooms
• Staff Pantries
• Lift Lobby
• Toilets

Hostel:

• To escort contractor (ad-hoc or term) to respective locations for repair and maintenance
• To check for any common area defects
• To carry out gardening works, Eg. water potted plants
• To carry out cleaning works for rooms, including preparing bed linens for new ad-hoc check-in
• To carry out cleaning works for common area, Eg. wet area, lift lobby, office, meeting room, toilet, empty recycle bins (NEA blu boxes) etc
• To store keep the luggage room, such as bed linens, tools and spare parts for ad-hoc repairs
• General maintenance such as changing of filter for air purifier, maintenance and replacement of vacuum cleaner bags etc

Any other duties as assigned by Officer-in-charge

The personnel shall minimally have the following qualifications, skills and experience:

• Ability to understand basic English instructions and communicate in English
• Preferably 2 years’ experience in cleaning and general maintenance work

This advertisement is recruiting for the position of Operations Support Officer.

If successfully selected, you will be seconded to MOE primary school located in Barker Road.

Contract Period: 2 years contract from 2 March 2025 to 28 Feb 2027.

Option to Extend: from 1 March 2027 to 29 Feb 2028.

Personnel to be deployed at the following hours:

• Mondays to Fridays: 6:30am – 4.00pm, inclusive of 1 hour lunch break (42.5 hours work week)
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

The main job responsibility is supporting School Operations in overseeing facilities maintenance, logistic support to school activities and escorting of contractors working within the school compound. You will be working as a member of the School Operations Team under the management of School Operations Manager.

Key responsibilities include:

• To assist the Administration Manager (AM) / School Leaders in the day-to-day operation of the school front counter, in general administration and in the school’s service excellence initiatives to achieve positive customer relations and satisfaction level.

The Personnel’s duties and responsibilities include:

• Maintaining general cleanliness of school compound, meeting rooms, offices, staff rooms and classrooms which includes, floor sweeping, mopping, clearing of rubbish, wiping and arranging of tables and chairs.
• Operating and maintaining general cleanliness and serviceability of school equipment i.e. air purifiers, standing fans, Fire Extinguishers etc.
• Support by providing & preparing all logistical arrangement for school events and activities including carrying and arranging furniture & equipment.
• Simple administrative and office work like distributing items to various classrooms.
• Escorting contractors working in school compound i.e. Pest Control, Building works & repair, Aircon maintenance servicing & electrical work.
• Assist in the maintenance of school Facilities i.e. Receive faults/damage report from teachers, co-ordinate with TC for repair, monitoring repair progress and ensure safety measures are in place during maintenance.
• Assist in the day to day operations and functions of the school as directed by School Leaders; Administrations & Operations Managers.

The personnel shall minimally have the following qualifications, skills and experience:

• A dynamic, dedicated and motivated individual that can complete tasks without close supervision.
• Primary school qualifications.
• Advantage to have some experience in logistics and facilities maintenance.
• No chronic medical problems with an acceptable level of fitness and without criminal records.

• Responsible for the implementation and monitoring of Workplace Safety & Health and Environment Management Systems at work sites.
• Conduct regular WSH inspections and follow-up actions to ensure safety compliance.
• Ensure all Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated.
• Ensure the Company meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting.
• Ensure the completion and regular review of risk assessments for all work equipments and operations.
• Ensure all accidents are documented, investigated and recommended improvements implemented.
• Coordinate the development of health & safety policies, systems of work and procedures.
• Inspect project sites to ensure safety measure are being carried out at all times.

Job Requirements:-

• Possess relevant safety certificates (Eg Advanced Certificate in WSH, Safety Officer's Course or equivalent)
• Minimum 5 years of relevant working experience in Building Construction
• Familiar with ISO45001, ISO 9001 & ISO 14001

Job Description:

• To assist Safety Manager on all safety, health, environmental, and welfare matters, to ensure the Project complies with its statutory obligations, safety requirements, and aerodrome safety standards.
• To be responsible for health, safety, and environmental control, and to assist Safety Manager to ensure that all works adhere to the procedures and instructions.
• To assist Safety Manager in liaising and co-ordinate with stakeholders, authorities and agencies and other Consultants employed by Developer.
• To put up daily situation reports.
• Ensure risk assessment and safe working procedures are correctly executed on-site.
• To conduct daily health, safety, and environmental inspections, prepare reports and follow up with Project Safety Team / Contractors for closure.
• To carry out investigations into all accidents and near-miss incidents and to record the findings on the relevant forms.
• Wear appropriate personal protective clothing/equipment and observe all safety requirements/procedures.
• To implement and monitor appropriate safety measures in accordance with the Workplace Health and Safety Act and Safety Management System.
• To highlight areas where training/certification is required to meet the standards imposed by Legislation, Approved Codes of Practice, or H.S.E. guidance

Requirements

• At least 03 years of Project relevant experience in the construction industry preferably 2 years with the developer/main contractor.
• Must be a registered Workplace Safety and Health Officer with MOM.
• Must be a registered Firesafety manager with SCDF
• Must have confined space assessor certificate
• Must have Work at height assessor certificate
• Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent

Job Description :

• Dispense prescription and over-the-counter medications
• Advise patients on proper medication use and potential side effects
• Verify and review prescription orders for accuracy
• Maintain patient records and ensure confidentiality
• Collaborate with healthcare providers to enhance patient care

Salary: up to $55/hr

Duration: 3 months contract ( Renewable )

Location: Kent Ridge

Requirement

• Bachelor’s Degree in Pharmacy or equivalent
• Registered Pharmacist with the Singapore Pharmacy Council

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Talent Acquisition:

• Partner with department heads and hiring managers to understand their manpower needs and provide guidance on recruitment best practices.
• Develop and implement effective manpower planning and recruiting strategies aligned with the organisation’s goals and workforce planning needs.
• Manage the full-cycle recruitment process, including sourcing, interviewing, and onboarding.

Performance Management:

• Support in the development, implementation, and review of performance management processes, including goal setting, performance reviews, and feedback mechanisms.
• Engage division heads and managers on employee performance issues and provide advice on HR related matters.

Employee Engagement and Retention:

• Develop and implement initiatives to enhance employee engagement and satisfaction, such as recognition programs and feedback mechanisms.
• Conduct exit interviews to identify reasons for employee turnover and recommend retention strategies.

HR Projects and Processes:

• Execute and oversee HR projects, systems, and processes to match business requirements and objectives.
• Review existing HR processes to identify areas of improvement and drive initiatives that contribute to the overall HR efficiency and effectiveness.
• Ensure compliance with relevant labour policies, employment laws, and legislations.

Requirements

• Min Diploma / Bachelor’s degree in Business, preferably in human resource.
• Min At least 1-2 years of relevant HR BP working experience. Experience in large corporations and healthcare will be an added advantage.

Interested candidates, please forward your resume to [email protected]

Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Position: Purchasing Officer / Purchasing Coordinator

Working days: 5 days week

Location: near to Joo Koon MRT, 2 bus stops away

With In-house canteen

Key Responsibilities:

• Support HOD to conduct existing and potential suppliers cost evaluating activity, execute procurement strategies and sourcing activities / review and implement purchase protocol and requirement.

• establish rapport / strategic negotiation with suppliers to achieve competitive price, lead time and on time delivery / ensure supply assurance.

• Keep an up-to-date contract database as well as identifying and acting upon forthcoming renewals required

• Resolve Operating Purchasing material shortage escalation

• Update of Purchasing Record and Supplier Sourcing List / sufficient stationery supplies and etc

• Assign any other ad-hoc duties for follow-up when necessary.

Job Requirements:

• Good communication skills

• Resourceful, proactive and meticulous

• Good team player

• GCE'A' Level / Diploma / Degree in any field or with some relevant working experience

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Grab this chance to work at Changi Airport!

Position Summary:

Responsible for handling customer inquiries, office administration and applications for various matters in a timely and professional manner. The objective is to enhance customer satisfaction, foster positive relationships, and support the company’s reputation for excellent customer service.

Requirements:

• Service-oriented & excellent grooming with pleasant disposition

• Proactive and approachable character

• Able to start work immediately

About the role:

Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced environment where your problem-solving skills and communication abilities can shine? We’re looking for a Customer Sucess Officer to join our team and serve as the frontline ambassador for our company.

You will be responsible for handling Motorist’s users’ enquiries, comments and feedback posted on various communication channels, and engaging users in an interactive manner. If you’re a proactive and empathetic professional with a commitment to excellence, we’d love to hear from you!

What you'll be responsible for:

Customer Engagement -

• Manage customer enquiries across multiple channels, including concierge chat, WhatsApp, phone calls, and email.
• Promote the Motorist App and its features through the channels mentioned above.
• Review and respond to testimonials and reviews professionally, addressing issues to enhance customer satisfaction.
• Oversee and engage in car group chats within the Motorist App.
• Effectively resolve complaints and negative feedback in a timely manner.
• Build and maintain strong relationships with app users through WhatsApp and other communication channels.
• Address customer feedback and comments posted across various platforms.
• Ensure high levels of user and customer satisfaction.

Guest Reception -

• Greet and welcome visitors, clients, and employees with professionalism and warmth.
• Answer incoming calls, direct them to the appropriate person or department, and handle inquiries promptly and efficiently.
• Facilitate any campaign voucher collections.

Other Responsibilities -

• Record and manage meeting minutes during Head of Department meetings.
• Assisting with special projects and other ad-hoc tasks as required.

What we're looking for:

• At least GCE N/O Level and/or NITEC trained.
• More than 1 year of relevant experience in customer service.
• Tech Savvy and proficient in Google Workspace
• Excellent communication and negotiation skills
• Excellent interpersonal skills, and able to interact professionally with customers
• Excellent customer service and problem solving skills, including the ability to maintain composure under stress
• Independent and able to work with limited supervision, but a great team player
• Able to handle customer inquiries outside standard working hours as needed, to ensure seamless service delivery and address time-sensitive issues promptly.