Would you like to be part of a team that is redefining the Customer Experience industry? Amazon Web Services (AWS) is looking for an experienced candidate to work with a select group of our Global and National Systems Integrators (SIs) and Independent Software Vendors (ISVs) to evolve and optimize their Amazon Connect contact center and customer experience practices and service delivery on AWS. Amazon Connect is a Cloud Contact Center as a Service (CCaaS) offering that was launched by Amazon in 2017 and has been met with strong customer interest and adoption across all geographies and multiple vertical industry segments, recently being named a leader in the Gartner Magic Quadrant.

As a Connect Partner Development Specialist you will drive adoption of Amazon Connect through the engagement of our AWS Global and/or National SI and ISV partners. Working with those partners you will support the development and execution of Go-To-Market (GTM) initiatives and targeted sales motions to achieve customer acquisition and growth targets. Working with a Connect Partner Solution Architect, your goal will be to ensure assigned partners’ ability to position most effectively at the deal level, and to deploy Amazon Connect reliably, at scale.

The ideal candidate will have demonstrable experience in creating and delivering customer value by matching SI and ISV partners’ capabilities and solutions to customer needs as identified by field sales specialists and solution architects. An ideal candidate should also have a demonstrated ability to interact effectively at the CXO/VP level, succeed by working across and building consensus between organizational groups, as well as thinking strategically about, and articulating business and technical challenges to, relevant internal and external stakeholders. In addition, the candidate will have demonstrated the ability to identify and provide guidance on areas for SI practice improvements and have directly contributed to the growth of SI/channel partner practice revenue in the customer experience/customer service industries.

Key job responsibilities

• Collaborate with SI partners to develop and deliver market-leading Customer Experience solutions that consist of AWS services, plus ISV solutions and package them with SI professional and managed services
• Work with partners to define/refine and execute joint sales and GTM programs to ensure maximum customer relevance and channel success
• For assigned partners, be an expert Amazon Connect and GTM resource, who can relentlessly evangelize key messages and new service features to all constituents/stakeholders
• Engage, train, and standardize sales motions across the SI’s field sales organization, channels and end customers to create and drive revenue opportunities for AWS
• Broker and oversee dialogs between assigned partners, specialist sales and Service Teams to drive and maintain highly constructive working relationships

You will be responsible for ensuring that your assigned partners are able to position the Amazon Connect service most effectively at the deal level, and are able to deploy Amazon Connect reliably, at scale. You must build credibility quickly with partners, offer guidance to partner practice teams on process improvements and preferred AWS sales motions that can be transferred to the partners’ own sales efforts, and articulate value propositions compellingly to all levels of partner management.

Basic Qualification

• Experience in the CX or Contact Centre industry
• 8+ years of consulting or business development experience in the software/technology industry
• Consistently exceeds quota and key performance metrics, with hands on experience working with Fortune 500 companies
• Presentation skills and the ability to articulate complex concepts to cross functional audiences
• Possess technical acumen, with a demonstrated track record of driving emerging/disruptive technologies
• Ability to think and work creatively to develop unique joint GTM strategies and value propositions

Preferred qualifications

• Knowledge of different Contact Centre offerings and technologies and in-depth understanding of the Customer Experience market
• Prior experience helping consulting partners and SIs build practices
• Prior knowledge of AWS and infrastructure technologies, services, and standards.
• Experience working for either a startup or a larger corporation in Contact Centre or Customer Experience/Enterprise Software industry
• Proven direct ability to drive meaningful revenue growth within a channel sales organization
• Demonstrated ability to engage and influence C-level executives

We are seeking an experienced Executive Communications Manager to join the AWS Partner Organization (APO) and work closely with APO’s most senior leaders to scale APO messages across our APJ region. The Executive Communications Manager is responsible for developing and implementing a comprehensive communications plan to enhance and promote APO’s vision and strategic goals to our internal and external audiences globally.

Foundational to success in this role is deep passion for our AWS Partners, and for communicating how together with AWS, our partners are delivering impactful outcomes for customers around the world. The chosen candidate will design communications strategies that consider both proactive and reactive tactics. They will identify high-value engagements that provide the optimal platform to reach our audiences and develop compelling, data-rich content to inform and inspire them. They will maintain balance proactive guidance and strategy with flawless delivery to become a trusted partner to the leadership team. They must have a strong track record of delivering results by producing high-quality, clear content, a demonstrated ability to earn and maintain trust across stakeholders, and insist on highest standards for quality, attention to detail while working on multiple projects simultaneously. The chosen candidate must be curious about new programs and initiatives impacting our customers, partners, and employees and possess the ability to ask the right questions. They need to have a bias for action and balance driving vs being directed. They must be comfortable taking risks and raising the bar for new ways of doing things.

Key job responsibilities

• This role is responsible for developing, organizing and executing strategic communications programs for AWS Partner Organization (APO) executives, including internal communications, media engagements and appearances at industry, government, and thought leadership events.
• Work directly with AWS Partners Senior Leadership executives and serve as an integral part of APO’s Strategic Communications team
• Prepare executives for media interviews, press conferences, and internal and external speaking engagements to include the creation of content for all-hands meetings; internal communications via email or other channels; video script writing; and social media strategy, content creation and execution.
• Serve as writer to senior executives for global audiences, including driving the creation and delivery of compelling, executive-level presentation materials (slides, scripts, messaging documents, and customer stories, thought leadership)
• Leverage thought leadership programs and opportunities for APO executives, to promote the business value that can be obtained by partnering with the Partner Organization
• Apply superb organizational skills to the management of high-level communications opportunities, both internally and externally
• Manage speaking engagement calendar for SLT with other Comms Team members to ensure alignment of key messages both internally and externally
• Measure and share results of speaking engagement to evaluate impact
• Conduct research and monitor industry trends and developments to identify opportunities for enhancing executive communications.
• Provide guidance and support to executives during high-pressure situations and ensure timely and accurate communication to relevant stakeholders.
• Excellent interpersonal and relationship-building skills to work effectively with executives and stakeholders at all levels.
• Ability to handle sensitive and confidential information with discretion.

Basic qualifications

• 7+ years experience in Communications, Public Relations, or a related field
• 5+ years of experience supporting senior executives
• Experience working within the business-to-business technology sector
• Bachelor’s degree in Communications, Marketing, or a related field

Preferred qualifications

• Exceptional writing and editing skills, with the ability to articulate a clear point of view on complicated issues in crisp, concise communications
• Experience using data and metrics to drive improvements
• Demonstrated experience building trust and influencing cross-functional teams and senior leaders
• Multilingual: Written and verbal fluency in English and Portuguese or Spanish
• Experience working with partners or businesses in the Latin American region
• Experience designing and executing joint marketing plans with strategic alliance partners with global footprint
• Experience driving cultural change and influencing organizations through communications, from audience and stakeholder analysis through implementation and success metrics tracking
• Writing sample must be submitted prior to moving to an interview

• Responsible for recruitment, work pass administration, annual appraisals, Training & Development, and Employee Engagement activities.
• Perform monthly payroll, income Tax clearance, CPF and IR8A submission.
• Manage staff benefits such as leave, medical, insurance claims, NS make-up pay, and government-paid leaves.

Requirements:

• Diploma in HRM or equivalent
• At least 2 years of experience in doing full spectrum of HR duties in healthcare industry.
• Good knowledge of HR principles and practices including the Employment Act.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Sales Coordinator

Working hours: 5.5 days | Mon to Fri (8.30am to 5.30pm) | Sat (8.30am to 12.30pm)
Working location: Pioneer
Salary: $2400 - $3200 (Depends on experience)

Job Duties:

• Handling sales.
• Processing sales order and attend to customers’ enquiries.
• Issue quotations and provide solutions to customers.

Requirements:

• With experience in Mechanical and Pneumatic industry (Preferred)
• At least 1 year of relevant working experience
• PC literate (Microsoft Office, Power Points)
• With Class 3 driving licence is a plus

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Stable Basic Salary + Attractive Incentives

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs.

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Developing connections and new business and relationship management sources with existing accounts.

• Networking and building relationships with business partners and jobseekers

• Ensure company's KPI and goals are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Key Responsibilities: Take customers’ orders in a hotpot restaurant, answering questions on meal items if needed, making food recommendations if requested. Serve the food and beverages efficiently. Clean tables and re-stock tableware and other supplies. Ensure overall cleanliness of all work area at all times.

Requirements: Prior experience in steamboat restaurant is an added advantage.
Able to perform café opening hours including weekends and public holidays (6pm -11pm or 10pm - 3am). Timing can be discussed.
Up to $15/hr based on experience.
Uniform Provided.

• Working days: Mon to Fri - 9am to 6pm
• Location: Havelock
• Salary: $4000 to $5,000

Responsibilities:

• Take charge of local authority submissions for various projects.
• Work as a member of project teams
• Advising the team on code and statutory requirements
• Preparing the building plan submissions and submitting the plans through the Corenet
• Approval of the plans and local authority inspections of the completed works on site.

Requirements:

• Recognized architectural technician qualification
• Minimum 3 years relevant practical experience
• Knowledge of local codes
• Ability to prepare, submit and follow through submissions of building plans to relevant local authorities.
• Knowledge of BIM and Revit

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Working hours: Monday to Friday 8am-5.45pm
• Meal Break: 45 mins
• Tea Break: 15mins
• Salary : $1,400 + Allowances + OT; Gross : $$1500-$1600
• Location : Woodlands Terrace
• Company transport provided at various area (Yishun, Admiralty, Woodlands, Marsiling, Lakeside)

Responsibilities:

• Responsible for daily manufacturing operations
• To received Finished Products from production
• Picking, packing plastic audio buttons & panels

Requirement:

• Relevant experiences

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Sales Coordinator

Working hours: 5.5 days | Mon to Fri (8.30am to 5.30pm) | Sat (8.30am to 12.30pm)
Working location: Pioneer
Salary: $2400 - $3200 (Depends on experience)

Job Duties:

• Handling sales.
• Processing sales order and attend to customers’ enquiries.
• Issue quotations and provide solutions to customers.

Requirements:

• With experience in Mechanical and Pneumatic industry (Preferred)
• At least 1 year of relevant working experience
• PC literate (Microsoft Office, Power Points)
• With Class 3 driving licence is a plus

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Tax Associate x 2

Location: Raffles Place / Telok Ayer
Working Days: 5 days (Mon-Fri)
Working hours : 9:30AM - 6PM
Upon confirmation:
Can choose 8:30AM - 5PM / Default hours
Salary : $3,000 - $3,600 (Experience 1 – 2 years)

Job Description:

a. Corporate Taxation

• Supporting clients on taxation services as follows:
  Preparations of clients’ corporate tax computations
  Preparations of ECI and Form C/C-S and the filings to IRAS
  Preparations and filings of withholding taxes to IRAS
  Preparations of application of COR for DTA
  Research on various tax matters
  Any other ad hoc works related to corporate tax
  

b. Individual Taxation services

• Computation of clients’ individual taxes, preparation of IR8A, on-line filing of tax return to IRAS
  Preparation of AIS data
  

c. Handling tax inquiries and audit from IRAS

d. Assisting seniors in relation to documentations of transfer pricing

e. Assisting seniors for other tax related engagements

f. Administrative functions of tax assignments

• Preparation of invoices
  Maintain / Update of internal master files / records
  Keep and maintain proper records of tax clients
  

Requirements:

• Candidates must possess at least a Diploma preferably in an accounting/business/tax-related field.
• Possess 1 – 2 years of experience in Singapore tax compliance.

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Training Executive (3 months contract - Renewable / Convertable)

Location: Stevens Rd (EtonHouse International Education Group headquartered)

Working Days: Mon - Fri

Working hours : 8.30 AM - 5.30 PM

Responsibilities:

• Provide guidance and advice to staff with regards to course sponsorship terms and conditions and application processes, ensuring adherence to guidelines and processes as stated in the training policy.
• Responsible to verify and validate training information and details submitted to corporate training whilst ensuring timely processing of all training applications or nominations received from various staff/department for both external and internal courses.
• Assist with the sourcing, liaising and coordination with external training providers on course registrations, funding, and logistics to ensure the smooth execution of training programmes and/or events.
• Provide logistical and administrative support for internal training programmes such as setting up of classrooms and preparing attendance.
• Support post-learning events such as sending course evaluation forms to participants and collate evaluation results for training improvement purposes.
• Perform housekeeping of training records, including verifying training completion supporting documents and updating of training records on a timely and accurately manner.
• Assist in the planning and scheduling of Employee Induction Programme for new staff.
• Participate in regular review of course administrative processes/ training SOPs and provide suggestions to enhance work productivity and streamline administrative processes and procedures.
• Provide support in periodic internal and external audit on training processes, documentation and record-keeping.
• Participate actively in learning projects / events.

Requirements:

• Possess a diploma or higher in Business Administration / HR / Training & Development, with at least 1 year of working experience in a training capacity.
• Possess good IT skills and knowledge, especially Microsoft Office Excel and Word.

Sales Manager

• 5 days (8.30am to 5.30pm or 9am to 6pm)
• Paya Lebar
• Salary: $6000 - $7000

Job Requirement:

• At least 5 years of business development or account management background with a proven track record

Main Functions & Responsibilities:

1. People Management

• Managing and mentoring a group of sales & customer service team to achieve sales target, customer satisfaction and performances goals
• Setting individual sales target & measure (KPI) with the sales team
• Maintain sales staff by recruiting, selecting, orienting, and training employees
• Maintain sales staff job results by montoring and coaching, planning, monitoring, and appraising job results
• Schedule and assign employees; following up on work results.

2. Customer Development

• Maintain close contact with key customers and distributors
• Quarterly business review with major channels (key accounts) and distributors teams (monthly meetings, weekly telephone calls)
• Perform research and identify new potential customers and new market opportunities
• Negotiate and close agreements with large customers
• Present our company to potential clients
• Identify client needs and suggest appropriate products/services
• Customize product solutions to increase customer satisfaction
• Build long-term trusting relationships with clients
• Proactively seek new business opportunities in the market
• Set up meetings or calls between (prospective) clients and General Manager

3. Increase sales of customers in line with company sales budget

• Use your creativity and thorough knowledge of sales processes to provide innovative ideas for business growth.
• Develop and implement effective sales strategies
• Lead nationwide sales team members to achieve sales targets
• Establish productive and professional relationships with key personnel in assigned customer accounts
• Develop and maintain successful relationships with large, distributed customers.
• Monitor and analyse performance metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts
• Establish and adjusts selling prices by monitoring costs, competition, and supply and demand.
• Provide timely and effective solutions aligned with clients’ needs
• Stay up-to-date with new product launches and ensure sales team members are on board

4. Increase listings inside existing customers and new customers

• List new products – expand company products portfolio according to the priorities and suitability of customers
• Optimize product portfolio to increase and maximize sales with excellent product visibility of shelves for priority products
• Customers and Distributors should follow company Sales plan as main turnover KPI
• Ensure customers and Distributors should follow company Sales plan as main turnover KPI
• Store checks together with customers and distributors

5. Marketing

• Work closely with Marketing for promotional plan design
• Stay on current market trends and competitive activity
• Managing marketing budget and expenditure
• Analyse and evaluate effectiveness of each project
• Communicate in time with all Customers and distributors yearly events (marketing calendar activities and leaflets)
• Liaise with Marketing and Product Development departments to ensure brand consistency

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

5 days, 8.30am - 5,50pm

Salary: $3200- $3500

Address: Bedok South

Job scope:

• Support purchasing duties, including expeditor role
• Support ISO 9001 / ISO 18001 procedures, implementations and documentations
• Assist in packing and shipping documents and other administrative duties
• Support project managers in implementation and liaising with clients

Requirements:

• Minimum Diploma / Degree in Business Management or relevant course
• At least 3 years of relevant experience

Accounts Assistant

• 5 days, 9am- 6pm
• Salary: $2800 -$3100 + $205 transport allowance
• Address: Lok Yang Way (3 bus stops from Joo Koon MRT)

Job scope:

• Update weekly/monthly/month-end cut-off ex-rate into ACCPAC
• Responsible of Fixed Asset Register
• Process data entry input for supplier invoices & staff travel and local expense claims
• Issue credit notes & debit notes
• AR adjustment (contra) & reversal of sales deposit
• Prepare & input journal vouchers
• AP closing & reconciliation
• Sorting of EPG & M&D orders by geographic area report
• DSO
• Assist in BPM
• Assist in Power BI report
• Assist in yearly audit support - audit firm
• Assist in preparing documents required for tax and submit to audit firm
• Ad-hoc duties as required

Requirements:

• Min GCE 'O' level or with LCCI/ Diploma in Accounting is added advantage
• Wit at least 3-5 years of partial set accounting experience
• Knowledge of ACCPAC accounting system and Microsoft

Position title : Student care teacher
Location: Jurong Point | One Holland
Centre operation : 10am to 7pm (School day) | 8.30am to 7pm (School Holiday)
Working timing: 35 hours per week (school day) | hourly basis base on package
Salary : $2200 - $2800

Purpose of the Job:

• Provide children with care, stimulating environment to learn, supervision and guidance during the after school hours and school holidays.
• Plan, coordinate and execute programmes during Term and School Holidays.
• Help children grow in all aspect of life - emotional, social, physical, intellectual and spiritual.
• Ensure the safety, security and well-being of students at all times.

Job Description:

1. Manage a group of about 20 students (7 – 12 years)
2. Ensure students finish school homework (give spelling drills, prepare them for test/examinations – e.g. students do more practices on assessment books, ensure completed exercises in assessment books are marked, ensure corrections done)
3. Supervise and guide the student with their school work as well as life skills (play, hygiene and meal time)
4. Plan and conduct child appropriate social and recreational activities and holiday programs
5. Ensure the safety, security and well-being of students
6. Address classroom disciplinary issues using positive disciplinary technique
7. Prepare/organise and execute/conduct creative learning activities and outings as required
8. Support the holistic development of students in alignment with organisation’s goals
9. Fetch students from a nearby school to the Centre
10. Handle administrative classroom management tasks
11. Maintain regular communication with student’s parents
12. Foster good working relationship with students, parents and team members

WhatsApp: https://wa.me/6596112291 (Kyra)

Email: [email protected]