1. Supervision: Assist in overseeing daily operations of the restaurant, ensuring smooth workflow and adherence to company standards.
2. Staff Management: Help in recruiting, training, and managing staff members, including servers, hosts, cooks, and other support staff. Delegate tasks and provide guidance as needed.
3. Customer Service: Maintain high levels of customer satisfaction by ensuring prompt and courteous service, handling customer complaints or issues effectively, and fostering a positive dining experience.
4. Inventory Management: Assist in monitoring inventory levels of food, beverages, and supplies. Coordinate with suppliers for timely deliveries and ensure proper storage and stock rotation.
5. Financial Management: Help in monitoring expenses, controlling costs, and maximizing profitability. This may involve assisting with budgeting, tracking sales and expenses, and implementing cost-saving measures.
6. Quality Control: Ensure that food preparation and presentation meet established standards of quality and consistency. Conduct regular inspections to uphold cleanliness and sanitation guidelines.
7. Compliance: Ensure compliance with health and safety regulations, food safety standards, and licensing requirements. Stay updated on relevant laws and regulations affecting the restaurant industry.
8. Shift Management: Assist in scheduling shifts and managing labor costs effectively. Coordinate with other managers to ensure adequate staffing levels during peak hours.
9. Marketing and Promotion: Assist in implementing marketing initiatives to attract customers and increase sales. This may include promoting special events, managing social media accounts, or collaborating with local businesses for partnerships.
10. Training and Development: Continuously train and develop staff members to enhance their skills and performance. Provide ongoing feedback and coaching to encourage growth and improve service quality.
11. Administrative Tasks: Assist in administrative duties such as maintaining records, preparing reports, and managing paperwork related to payroll, inventory, and employee documentation.
12. Team Collaboration: Collaborate with the Restaurant Manager and other team members to achieve organizational goals, resolve issues, and implement improvements.
13. Adherence to Company Policies: Ensure that all staff members adhere to company policies and procedures, including dress code, punctuality, and professional conduct.
14. Flexibility: Be willing to step in and perform various tasks as needed, including assisting with food preparation, serving customers, or handling unexpected situations.

Overall, the Assistant Restaurant Manager plays a crucial role in supporting the Restaurant Manager in all aspects of restaurant operations, striving to maintain high standards of service, efficiency, and customer satisfaction.

Job Responsibilities

• Keen on running events, comfortable with coordination leading up to events (liaising with fellow staff, vendors, creation of EDM/social media) and actual event day activities
• Work in close collaboration and partnership with management and line departments to achieve short-term and long-terms goals and objectives of JHC and HR.
• Administer and execute HR functions and processes
• Provide administrative support
• Support in events such as staff wellness, process/work improvement review projects etc

Job Requirements

• Diploma in any discipline
• Keen on events management
• Creative and tech savvy, good in EDM creation using Canva

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

• Assist the Chief Engineer in the daily operation, facilitate effective repair and maintenance of the Hotel Asset
• Responsible for the day-to-day management of the Engineering and Maintenance operations in an efficient condition to ensure the safety and comfort of guests and employees
• Support Guest experience through programmed maintenance of the Hotel in all areas from Public Areas to Guest rooms
• Drive the Engineering team to be efficient and effective when it comes to maintaining the Hotel Asset
• Be a key leader of the Hotel’s Fire & Safety culture, conducting training and ensuring the equipment is in top working condition following all local government regulations
• Department Training Champion, ensuring effective, regular training is conducted to Support the HOD's responsibility in this area
• Ensure safe work practices are followed at all times by the Hotel team & contractors. BizSAFE 3
• Always look for energy, water, and other efficiencies that the Hotel can apply to reduce our impact on the environment and operating costs
• Led a team of engineering and Maintenance Specialists responsible for all engineering operations such as troubleshooting operations, repairs, maintenance of mechanical, and electrical service, and general building
• To ensure the compliance of all local Fire & Safety, building control & environmental codes and regulations
• Coordinate and link with various service companies, contractors, consultants, architects, government, etc.

• Create & maintain all E-commerce platforms content, marketing and maintenance for all social media platforms and company website.
• Creating concepts, graphics, and layouts for product illustrations and production communication materials, like online advertisements or promotions.
• conduct product listing, price points and inventory levels.

Requirements:

• GCE O level and above
• At least 2 years of experience in doing graphic design.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Support in the monthly stock take of finished goods.
• Process delivery orders and inventory update.

Requirements:

• At least 2 years of warehousing experience
• Possess valid forklift licence.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Key Duties and Responsibilities

As the Assistant Manager, Finance, you will be supporting the AP managed services function for Southeast Asia.

o Responsible for the accounts payable spectrum including purchase order approval for operating expenses, monitoring of the processing and settlement of vendor invoices, payment & reconciliation of vendor SOA.

o Prepare balance sheet closing entries and adjustments, including but not limited to recurring accruals, open PO review, accruals and prepayments.

o Prepare and review management accounts & AP schedules.

o Prepare monthly and quarterly reporting with analysis to ensure accurate closing.

o Support annual budgeting process and internal & external audits. o Prepare AP Dashboards.

o Any other tasks as assigned.

Requirements

o Degree in Accounting, with at least 5-7 years of relevant working experience o Experience with AP shared services functions and/or SAP S/4 Hana will be an advantage.

o Proficient in Microsoft Excel o Meticulous and organized. o Self-motivated, driven and independent learner

o Good communication and interpersonal skills; confident in speaking with stakeholders

Responsibilities

• Support and manage all aspects of the redevelopment including and not limited to strategic planning, knowledge management, user engagement, project management, budget monitoring, status reporting and meeting secretariat.
• Work on long-term infrastructure planning for the impending redevelopment
• Work with various internal and external stakeholders for managing internal requests, as well as work with external parties as required
• Support the secretariat team for formulation and approval of plans, setting and appraisal of targets.
• Suggest a system for knowledge management to document all of the redevelopment’s related discussions and ensure that the system remains updated and accessible to the relevant stakeholders.
• Work on horizon scanning of global, regional and national trends and events, in relation to redevelopment work, infrastructure and space planning, project management and adjust the plans accordingly. Corresponding budgets and resource requirements are to be worked out.

Requirements

• Degree in Business Administration or related field
• At least 3 to 4 years of relevant working experience, preferably with project management experience
• Preferably with experience working in healthcare industry
• Excellent planning, analytical, quantitative and communication skills (written and verbal)

To apply, please visit www.gmprecruit.com and search for Job Reference: 24527.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

• 2 mins walking dist ance from Newton MRT.
• Permanent role
• 5 days work week, 9am – 6pm.

My client, a leading non-bank financial institution of 4 decades plus, is searching for a personal assistant.

Responsibilities

• Provide comprehensive administrative and secretarial support to the Chief Executive Officer.
• Efficiently manage CEO's schedule, including scheduling meetings, managing calendars, claims, and organizing documentation.
• Coordinate and arrange meetings and conferences, including logistics and venue arrangements.
• Assist in coordinating travel arrangements for the CEO.
• Handle personal matters for the CEO with discretion and professionalism.

Job Requirement

• Bachelor's degree with 2-3 years of experience in a similar capacity, preferably in the finance or related industry.
• 2 mins walking distance from Newton MRT.
• 5 days work week, 9am – 6pm.
• Well-presented, confident, and detail-oriented with the ability to thrive in a fast-paced environment.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Quick-witted with strong problem-solving skills.
• Excellent organizational and interpersonal skills and communications

Interested candidates who wish to apply for the advertised position,

please email your most updated CV to [email protected] or

call 6950 9752 for a private and confidential discussion.

We regret that only shortlisted candidate will be notified.

Ryan Teo Shun Xiang (R23020477) | People Profilers Pte Ltd (R21100484)

Responsibilities:

• Loading and unloading of heavy goods (eg: Skincare, Cosmetics, Perfume & Home Fragrance)
• Picking & Packing of goods
• Stock takings activities
• Inventory duties
• Other duties as assigned

Requirement:

• Able to lift heavy goods

We are currently recruiting for a real estate firm who invest in quality income-producing industrial properties in key gateway markets. They have a diversified portfolio of logistics properties, high-specifications industrial properties, business parks and general industrial properties

• Responsible for the positioning of assets in assigned portfolio to achieve the required financial and operational metrics.
• Preparing and managing annual revenue and expense (opex and capex) budgets and monthly/annual reports (including variance reports) including but not limited to financial performance, leasing status and rental collection of the assets.
• Formulate and execute asset management strategies to improve portfolio performance, including asset enhancement initiatives to improve revenue, margins and asset values of assigned portfolio. This includes preparation of feasibility studies, Hold-Sell Analysis and management papers to be presented for approval.
• Lead and manage all processes for potential divestment of assigned assets, from marketing, viewing, negotiations, preparation of legal documents, liaison with Trustee/s and purchaser/s.
• Lead or participate in due diligence processes for potential acquisitions or divestments.
• Maintain close communication and good relationship with internal stakeholders, especially the marketing/leasing and property management departments to ensure leasing performance metrics are met and assets are well maintained and compliant with regulations.
• Build and maintain strong relationships with all stakeholders, including customers (tenants), government agencies, brokers, leasing agents, vendors, consultants etc.
• Manage market intelligence, collate global market/industry information to ensure competitiveness of the Company’s products and services.
• Perform other tasks that may be assigned to you from time to time.

Requirements:

• A good degree in Real Estate/Business/Finance or related discipline
• Minimum of 3 years to 10 years (depending on seniority of role) of relevant experience in the real estate industry, with a leading property developer, fund manager or real estate investment trust.
• Strong in financial modelling and investment feasibility studies
• Highly numerate, strategic thinker with strong business acumen
• Familiar with real estate valuation methodologies and property valuation principles.
• Familiar with formulating and executing of asset management strategies to drive revenue and expenses targets, including driving asset enhancement initiatives and redevelopment projects.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R1109270

Temporary Administrative Assistant (4 Months)

JOB DESCRIPTION

• Supporting the team with general administrative duties
• Provide quotations by following the Underwriting guides and procedures.
• To accept and process applications including premium charging base on the pre-underwritten terms of the various insurance schemes and within delegated authority.
• To ensure that the renewal review duties assigned is completed within Code of Practice standards.
• Attending to emails and assignments
• Any other adhoc duties as assigned

EDUCATION / PROFESSIONAL QUALIFICATION

• Diploma holder in any discipline or equivalent

• Industry : Logistics
• Location : West

Responsibilities:

• Responsible for the smooth running of resources/equipment to optimize efficiency of the bagging & warehousing operations in the Company.
• Responsible for the proper building maintenance/facilities of Company’s premises, where we are accountable.
• Ensure that all equipment/facilities meets statutory requirements, where required.
• Interface with customers on the study and improvement of equipment efficiency.
• Management of and optimization of services by vendors and contractors.
• Oversee spare part and inventory management
• Accountable for the overall Technical KPIs.

Requirements:

• Degree in Mechanical or Electrical/Electronic Engineering or relevant degree holder.
• About 5 years managerial experience in a logistics and/or manufacturing background is required for this position.
• Strong ability to interact with all levels in the organization inclusive of customers, contractors and vendors.
• Possess an established network of vendors & contractors and proven ability to manage them.
• Good analytical ability and sound working equipment knowledge
• Excellent management and communication skills.
• Possess a valid class 3 driving license.

Job ID: QWY385VW

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Position Overview:

We are seeking a dynamic and motivated Assistant Relationship Manager to join our team. The ideal candidate will support the Relationship Manager in managing client relationships, providing personalized service, and assisting with various administrative tasks to ensure smooth operations within the firm.

Responsibilities:

• Client Relationship Management: Assist the Relationship Manager in building and maintaining strong relationships with clients, addressing their inquiries, and providing timely support.
• Client Onboarding: Facilitate the onboarding process for new clients, including collecting required documentation, verifying identity, and ensuring compliance with regulatory standards.
• Document Checks and Completion: Collating and ensuring documents are submitted according to our checklist and most importantly completing the necessary documents on behalf of our clients.
• Communication: Serve as a point of contact for clients, promptly responding to emails, phone calls, and other inquiries, and effectively communicating updates and relevant information.
• Support: Assist and train clients in the use of MetaComp’s systems for their trading/investment/fund management activities. Work closely with internal teams to test systems and provide feedback and suggestions for enhancement.
• Market Research: Stay informed about cryptocurrency markets, industry trends, and regulatory developments to provide clients with accurate information and insights.
• Administrative Support: Assist with administrative tasks such as preparing reports, maintaining client records, scheduling appointments, and coordinating meetings.
• Compliance: Ensure compliance with all relevant regulatory requirements and internal policies, and assist in monitoring and reporting any suspicious activities or transactions.
• Team Collaboration: Collaborate with colleagues across departments, including Sales, Compliance, and Operations, to deliver seamless service and support to clients.

Qualifications:

• Bachelor's degree in Finance, Business Administration, Economics, or a related field.
• Bilingual in both English and Mandarin for communication with internal stakeholders.
• Prior experience in client relationship management, preferably in the financial services or cryptocurrency industry.
• Strong understanding of cryptocurrency markets and blockchain technology.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Detail-oriented with strong organizational skills and the ability to multitask effectively.
• Proficiency in Microsoft Office Suite and CRM software.
• Knowledge of regulatory requirements related to cryptocurrencies (e.g., KYC, AML) is a plus.

Retail Sales position in a Hobby/Toy Shop operating with a POS system. Handling/Dealing with walk-in and regular customers on their requirements. To provide Basic first-line service/trouble shooting when there are issues with products sold. To acquire product knowledge over time in order to advise clients and provide recommendations and proposals. To make quotations to corporate clients and process their orders when received. To receive and process incoming goods and updating the POS system with new stock items. Provide regular feedback to management on requirements of customers that we are unable to fulfil with current products and services. Job also requires to maintain and upkeep of the products on display. Handling of Cash/Credit Card/Nets machinesare also expected.

Computer literate and knowledge of MS Word/Excel (minimum) is required. At least 'O level' or ITE Nitec/Higher NitecCertificate in Retail will be an advantage.

Warehouse Assistant

5 days Monday to Friday (8:30am to 5:30pm)

Jalan Kilang(Redhill)

$1800-$1900

Responsibilities:

• Loading and unloading of heavy goods (eg: Skincare, Cosmetics, Perfume & Home Fragrance)
• Picking & Packing of goods
• Stock takings activities
• Inventory duties
• Other duties as assigned

Requirement:

• Able to lift heavy goods

Job Description:

• L/C Negotiation
• Prepare shipping documents for domestic & export shipments

Job Requirements:

• “O” Level OR Diploma Holder
• 3-4 years of shipping experience
• Familiar with local delivery process & documentation flow
• Well versed in English and Chinese
• Singaporeans and Permanent Resident only

about the company

Join my client, an esteemed global trading firm, a powerhouse with over 50,000 employees across 10 dynamic segments worldwide. As a vital member of the team, you'll provide dedicated secretarial support to one of their senior leadership members based in the Singapore branch. Embrace the opportunity to immerse yourself in a fast-paced environment where your professionalism and proactive approach will shine.

about the job

As the Executive Assistant, you'll be an effective gatekeeper for the senior executive, ensuring seamless business activities without disruptions. Your role extends to maintaining robust relationships across all departments, embodying confidentiality in handling sensitive information, and exhibiting stellar communication and interpersonal skills with global counterparts on behalf of your leader. In this role, you'll orchestrate the intricacies of the leader’s schedule, from coordinating meetings and conferences to managing travel arrangements with precision. Your expertise in office administration and clerical procedures will be evident as you handle expenses claims, logistical arrangements, and administrative tasks efficiently.

skills and experience required

If you're a seasoned professional with a Bachelor's Degree in Business Administration or equivalent, boasting at least 5 years of experience in executive support roles, we invite you to embark on this exciting journey with us. Upholding confidentiality, building strong stakeholder relationships, and exhibiting proficiency in English and Japanese languages (JLPT Level N1) to collaborate with their counterparts in Japan who might not be fluent in japan are paramount for success in this role. Proficiency in MS Office applications and accounting systems will be advantageous, as you navigate the intricacies of this dynamic position. With an eye for detail and excellent time management abilities, you'll thrive in managing multiple tasks amidst high-paced demands. If this sounds like you, apply now and join the team in becoming an indispensable asset in shaping the future of their global operations.

To apply online please use the 'apply' function, alternatively you may contact Carmen Tan. (EA: 94C3609/ R2196577 )

Responsibilities

• Interpret policies and guidelines and work closely with the clinicians and operations to implement the policies
• Partner various stakeholders to cost hospital clinical services in accordance to Costing Guidelines
• Develop and maintain up-to-date standard costing and pricing model for new services and/or to facilitate transfer pricing of services
• Effect regular marked to market fee revisions to combat cost inflation and maintain financial sustainability to fuel clinical, education and research missions
• Conduct market research and analyse past data to provide costing & pricing insights to aid management discussion and decision making
• Participate in national projects and system implementations including Costing Systemisation and Billing Transformation

Requirements

• Diploma/Degree in relevant Accountancy, Business or similar Finance
• At least 5 years of relevant working experience
• Motivated team player able to work through change and challenges
• Strong communicator and partner of multi-disciplinary colleagues
• Organized and detail-oriented with a strong focus on accuracy
• Advanced proficiency in Microsoft Office applications, such as Excel (advanced), VBA Macros, PowerPoint and Word
• Experience with scripting and data visualization tools, such as Python and Power BI is preferred
• Experience in healthcare sector or system implementation projects will be an advantage

To apply, please visit www.gmprecruit.com and search for Job Reference: 24524.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

Job Summary:The Assistant Manager will assist the Restaurant Manager in overseeing the daily operations of the restaurant, ensuring exceptional customer service, and maintaining high standards of quality, cleanliness, and efficiency. This position requires strong leadership skills, attention to detail, and the ability to effectively communicate and collaborate with team members.

Key Responsibilities:

1. Team Leadership: Support the Restaurant Manager in leading and motivating the restaurant team to achieve performance goals and deliver outstanding service.
2. Operations Management: Assist in managing day-to-day operations, including opening and closing procedures, inventory control, scheduling, and ensuring compliance with company policies and procedures.
3. Customer Service: Interact with customers to ensure satisfaction, address concerns, and resolve any issues in a timely and professional manner.
4. Training and Development: Support training initiatives for new and existing staff members, ensuring they have the knowledge and skills necessary to perform their roles effectively.
5. Financial Management: Assist in managing expenses, labor costs, and inventory levels to achieve financial targets and maximize profitability.
6. Quality Control: Monitor food quality, presentation, and adherence to safety and sanitation standards, taking corrective action as needed.
7. Problem-Solving: Address operational challenges and resolve conflicts or issues that arise during shifts, maintaining a positive and solutions-oriented approach.
8. Sales and Marketing Support: Assist in implementing marketing strategies, promotions, and initiatives to drive sales and attract new customers.
9. Communication: Maintain clear and open communication with staff, management, and other departments to ensure a cohesive and collaborative work environment.
10. Compliance: Ensure compliance with all relevant health, safety, and licensing regulations, as well as company policies and procedures

Accounts Assistant

Duration: 1 July 2024 (6 months)

Location: Harborfront MRT

Responsibilities

1. Process payables and post transactions to the ledgers via VIM on a timely basis.

2. Assists in preparing supporting documents and reconciles the GL accounts to the sub-ledgers.

3. Assists in month-end closing activities.

4. Participate in quarterly/annual physical stockcount exercise.

5. Any other duties as assigned.

6. Min diploma in accountancy and 2 years relevant working experience.

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/6449

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Key Responsibilities:

1. Handling imports and export documentation (Issue shipping documents eg. Bills of Lading & Arrival Notice)
2. Booking of shipment to Shipping Lines.
3. Coordinate with Transporters on delivery process.
4. Ensure customer’s shipments are processed promptly & accurately.
5. Ensure accuracy in the relevant paperwork.
6. Ensure all emails are respond on time.
7. Ensure timely & accurate billing process.
8. Prepare monthly reports.
9. Maintain and manage filing on all completed shipments.
10. Perform other duties and responsibilities, as assigned by Managers.

Requirements:

1. Knowledge of Logistics/Shipping Operations will be an advantage
2. Computer literate.
3. Proficient in Microsoft Office such as Excel and Word preferred.
4. Good communication skills
5. Initiative and willingness to learn
6. Candidates with no experience are welcomed to apply
7. Able to commit 6 months contract and possibility of extension or convert to permanent based on performance.
8. Duration of Work: July 2024 – 6 Months (minimum)

Pet Groomer / Groomer Assistant

Working hours: 44hrs/week (9am - 7pm / 10am - 8pm)

Working days: 5 Days work (Off days will be on weekday)

Locations: River Valley / Punggol

Salary:

Pet Groomer: Basic up to $3500 + Commission + AWS

Groomer Assistant: Basic up to $2200 + AWS

10 Days Annual Leave | Annual Company Vacation Trip

Requirements

Pet Groomer - must have Class C cert, training provided

Assistant Groomer - with pet handling and basic grooming skill

Responsibilities:

• Dematting and detangling hair as required.
• Bathing, conditioning, and drying pets.
• Trimming pets’ nails, brushing their teeth, and cleaning their ears.
• Grooming and styling pets according to pet owners’ instructions or standard grooming styles.
• Accommodating special requests that pet owners may have.
• Identifying health issues in pets, such as ear infections, skin conditions, or tooth decay, and informing pet owners of these observations.
• Ensuring that all pets are safe during the grooming process.
• Routinely cleaning work areas.
• Recommending suitable products to pet owners.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Responsibilities:

1. Supervise Bar Operations: Assist in the management of all aspects of the bar, including staff scheduling, training, and performance evaluation. Ensure that all team members adhere to company policies and standards.
2. Customer Service: Provide excellent customer service by greeting guests, taking orders, and addressing any concerns or complaints promptly and professionally. Ensure that guests have a positive experience at the bar.
3. Inventory Management: Assist in maintaining accurate inventory records and ordering supplies as needed. Monitor stock levels to minimize waste and maximize profitability.
4. Quality Control: Ensure that all beverages served meet quality standards and are prepared according to established recipes. Monitor the cleanliness and organization of the bar area to maintain a safe and hygienic environment.
5. Staff Training and Development: Assist in training new bar staff on company procedures, product knowledge, and customer service standards. Provide ongoing coaching and support to help team members excel in their roles.
6. Sales and Promotion: Collaborate with the marketing team to develop promotions and special events to drive sales and attract customers to the bar. Monitor sales trends and adjust strategies as needed to achieve revenue targets.
7. Compliance: Ensure compliance with all relevant health, safety, and licensing regulations. Maintain up-to-date knowledge of alcohol laws and regulations to ensure legal and responsible service.
8. Financial Management: Assist in budget planning and cost control measures to maximize profitability. Monitor expenses, analyze financial reports, and identify opportunities for cost savings.
9. Team Collaboration: Work closely with other departments, such as the kitchen and serving staff, to coordinate service and ensure a seamless dining experience for guests. Foster a positive and collaborative work environment among bar staff and other team members.
10. Continuous Improvement: Stay informed about industry trends, new products, and innovative techniques in bartending and mixology. Identify opportunities for improvement and implement changes to enhance the efficiency and effectiveness of bar operations.

• Oversee projects to ensure successful handover to clients and the Service Team, within budget and quality standards.
• Supervising sites, attending meetings, managing sub-contractors, issuing required documentation, and providing timely information for shop and as-built drawings.

Requirements:

• Diploma in Electronic /Electrical/Mechanical/Building Automation or equivalent.
• At least 2 years of relevant working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Description:

Primarily responsible for assisting in the planning, execution, and ensuring efficiency management of the Corporate Loyalty Programme and B2B CRM System.

Corporate Loyalty Programme:

• Support participating properties in executing marketing initiatives and promotional campaigns aimed at increasing bookings and driving revenue growth.
• Collaborate with participating properties to identify and leverage opportunities to boost room night production through targeted campaigns and strategic booking promotions. To identify opportunities for driving membership growth, enhancing client engagement, and improve overall production.
• Manage email marketing campaigns, implementing metrics to track effectiveness, and make data-driven enhancements to improve KPIs.
• Oversee the processing of new membership applications, ensuring accurate entry, and synchronization of membership numbers in the PMS system.
• Handle members' requests, feedback, and complaints, particularly regarding points discrepancies and missing bookings.
• Maintain and regularly update the membership database and profiles.
• Process and crediting of points into member's account due to missing bookings that were not tagged to member during reservation.
• Process members' rewards redemptions, including the purchase and distribution of vouchers, and maintain accurate records for invoicing and audits.
• Track inventory movement of rewards, submit monthly inventory reports to Finance, and assist with quarterly stock takes.
• Source and negotiate with third-party vendors for reward items, expanding the redemption program's offerings.
• Plan and organize member workshops and events in collaboration with suitable vendors and hotels.
• Ensure accurate tabulation and month-end reporting of points, submitting data to Finance for charge-back to participating properties.
• Generate and update monthly performance reports for the program, as well as other ad-hoc reports required by management.
• Develop content for the monthly newsletter and collaborate with the marketing communications team to produce e-blasts, keeping members informed about promotions and events.
• Plan and execute regular promotions, such as festive rewards redemptions and special hotel stay offers.
• Work with vendors to develop engaging online quizzes and other activities to enhance member engagement.
• Maintain the program's website, ensuring the member portal is up-to-date with the latest news, promotions, and relevant content.

B2B CRM:

• Serve as the primary custodian of the B2B CRM system, database, and its users.
• Ensure the integrity and accuracy of the CRM database.
• Assist in the maintenance and administration of the CRM system.
• Perform regular audits on data entry and activity reporting to ensure data integrity and quality.
• Ensure all SOPs are up-to-date and effectively communicated to users.
• Coordinate the CRM setup and integration process for new properties to ensure seamless operations.
• Ensure smooth onboarding process for new users and properties.
• Executive CRM strategies aimed at increasing loyalty and retention of our B2B contacts.
• Assist in analyzing B2B customer preferences and journeys to implement more effective engagement strategies with the clients to improve overall production.
• Assist in coordinating the annual Customer Engagement Survey, leveraging insights to improve client satisfaction and engagement.

Job Requirements:

• Diploma or bachelor’s degree in marketing, Business Administration, Hospitality Management, or a related field.
• Minimum 2 years of relevant experience in a loyalty program role or marketing role, preferably within the hospitality industry.
• Self-motivated, creative, result oriented, strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite
• Familiarity with Opera PMS systems (advantageous)
• Ability to work independently and as part of a team.