Job responsibilities:

1. Responsible for recruitment, performance assessment, training, salary and welfare, employee relations, administration and other daily work;

2. Prepare personnel recruitment plan and promote its implementation;

3. Plan and coordinate the overall operation of the personnel department, update and improve the personnel management system;

4. Excellent communication and public relations skills, with the ability to solve emergencies;

5. Promotion and implementation of training plans;

6. Organizational development of personnel.

Position Conditions:

1. University degree or above, major in human resources, business management, more than 5 years of working experience, more than 3 years of working experience in the same position;

2. Have a systematic understanding of modern enterprise human resource management mode and practical experience accumulation, have a deep understanding of all functional modules of human resource management, at least proficient in recruitment, performance, training three modules, able to guide the work of each functional module;

3. Familiar with national and local laws, regulations and policies on human resource management in Singapore and Malaysia;

4. Excellent communication and public relations ability, with the ability to solve emergencies;

5. Have good interpersonal skills, organization and coordination skills, communication skills and the ability to solve complex problems；

6. Have the ability to build team members from 0 to 1;

7. Fluent in English listening, speaking, reading and writing.

If you are interested in this job, please contact Mr. Ning @ [email protected] ASAP.

The A*STAR Institute for Human Development and Potential (A*STAR IHDP) focuses on research that aims to improve and impact the health and well-being of Singaporeans across the life course. A*STAR Institute for Human Development and Potential (IHDP) is currently looking for an ambitious Research Officer to work on projects investigating obesogenic behaviours in early childhood.

Job Responsibilities

The successful candidate will provide research and administrative support to new and ongoing studies and will:

• Analyse and present quantitative data from longitudinal cohorts
• Lead systematic and scoping reviews
• Lead data collection, management, analysis and day-to-day administration of new research projects
• Contribute to research publications, book chapters and reviews
• Contribute to the design of research materials
• Represent the research group at external meetings, either with other members of the group or alone

Job Requirements

• A bachelor’s degree in the relevant disciplines (e.g. Psychology, Behavioral Science, Nutrition)
• Keen interest in the area of child development
• Proficient in the use of statistic software such as SPSS, R or others
• Experience with systematic and/or scoping reviews
• Excellent command of spoken and written English
• Strong interpersonal skills with enthusiastic demeanor
• At least 2 years of relevant working experience within an academic or healthcare setting is advantageous
• Experience of contributing to research publications is advantageous

Responsibilities:

· Ensure employees conforming to company’s policies and regulations.

· Ensure company conforming to government’s regulations, e.g. Employment Act, CPF ,MOM regulations and etc.

· Monthly Income Tax, CPF and other relevant contribution preparing.

· Meeting and solving government issues with their respective officer.

· Responsible for employees’ EA form.

· To enforce and review the company’s policy, employees guidelines & updating the employee’s handbook.

· Participate in company’s policies and regulations formulation.

· Responsible for the preparation, coordination of recruitment, and arrangement for interview.

· Prepare monthly payroll and maintain the payroll records for employees to ensure its accuracy and completeness.

· Provide work related or personal counselling for employees.

· Execute and prepare the performance appraisal for employees for year end bonus and annual increment reports.

· Prepare monthly HR reports as required by superior.

· To handle employee’s exit interview and domestic inquiry.

· To conduct induction program for new staff.

· Provide solutions and proposals to meet departmental quality objective.

· Checking punch cards & update leave, medical & training record from time to time.

· Revised HR procedures and forms for running HR operations smoothly.

· Preparing and updating correspondence letters and memo to all employees.

· Employee Personal Files and HR System updating & backup from time to time.

· Customized reports layout by reprogramming accordingly to the needs of Management or other departments.

· Problems analysing and solution proposing to Management when needed.

*** Performs a variety of marginal duties not listed, to be determined and assigned as needed.

Academic Requirement:

Diploma in Human Resource Management or higher

Experience/ Skill:

▪ With at least 2 years’ experience in Human Resources environment.

▪ Resourceful, mature, good interpersonal and communication skills

▪ Confidentiality, tactful and discretion when dealing with people.

▪ Well versed in Employment Act and Industrial Relation.

▪ Computer literate.

The A*STAR Institute for Human Development and Potential (A*STAR IHDP) focuses on research that aims to improve and impact the health and well-being of Singaporeans across the life course. A*STAR Institute for Human Development and Potential (IHDP) is currently looking for an ambitious Research Officer to work on projects investigating obesogenic behaviours in early childhood.

Job Responsibilities

The successful candidate will provide research and administrative support to new and ongoing studies and will:

• Analyse and present quantitative data from longitudinal cohorts
• Lead systematic and scoping reviews
• Lead data collection, management, analysis and day-to-day administration of new research projects
• Contribute to research publications, book chapters and reviews
• Contribute to the design of research materials
• Represent the research group at external meetings, either with other members of the group or alone

Job Requirements

• A bachelor’s degree in the relevant disciplines (e.g. Psychology, Behavioral Science, Nutrition)
• Keen interest in the area of child development
• Proficient in the use of statistic software such as SPSS, R or others
• Experience with systematic and/or scoping reviews
• Excellent command of spoken and written English
• Strong interpersonal skills with enthusiastic demeanor
• At least 2 years of relevant working experience within an academic or healthcare setting is advantageous
• Experience of contributing to research publications is advantageous

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

Are you passionate about people and driven to create a thriving workplace culture? Join our dynamic team as an HR Executive and play a pivotal role in shaping an engaging and high-performing environment! Here’s what you’ll do:

• Manage the entire recruitment lifecycle—from sourcing and screening to interviewing and onboarding top talent
• Create and promote a compelling employer brand to attract Singapore’s brightest talent. Be the face of our organization at career fairs and networking events
• Leverage innovative sourcing strategies, including job portals, LinkedIn, social media, and talent pools, to identify top candidates
• Ensure every candidate has a seamless, positive experience, from the first touchpoint to onboarding
• Stay ahead of industry trends and competitors to design effective recruitment strategies that meet market demands
• Use metrics and analytics to refine recruitment strategies and deliver measurable hiring results
• Partner with department heads to understand hiring needs and design tailored talent acquisition strategies
• Build and maintain a robust talent pipeline for current and future hiring needs, ensuring we’re always ready to grow

Why Join Us?

• Be part of a fast-growing organization where talent acquisition is a top priority
• Competitive salary and comprehensive benefits tailored for top performers
• Opportunities for professional growth and development in HR
• Work in a collaborative, supportive, and innovative environment in Singapore

REQUIREMENTS

• Minimum Diploma and above
• Strong understanding of HR principles, practices, and procedures
• Strong organizational and time management skills, with the ability to prioritize tasks effectively
• Ability to maintain confidentiality and handle sensitive information with discretion

If you’re ready to make a meaningful impact and help shape the future of our organization, we’d love to hear from you. Apply now!

EA Reg. Number: R21100629

EA License Number: 22C1278

Working hours: 10am to 6pm (Monday to Friday)

Working location: Woods Square

Key Responsibilities:

• Manage the end-to-end recruitment process, from sourcing candidates to conducting interviews and extending job offers
• Maintain a talent pool and coordinate with hiring manager on hiring requirements
• Serve as a point of contact for employee concerns and grievances, promoting a positive work environment
• Coordinate employee training programs, professional development initiatives, and performance improvement plans
• Assist managers in setting goals and monitoring employee performance
• Manage employee records and maintain confidentiality regarding personnel data
• Prepare reports on key HR metrics such as employee turnover, recruitment effectiveness, and workforce demographics
• Assist in strategic HR projects, including organizational restructuring, succession planning, and workforce planning
• Organize and lead job fairs and recruitment events to boost the company’s brand and attract talent, from planning to execution
• Assist with various HR administrative tasks to ensure a seamless recruitment process

Requirements:

• Minimum Diploma and above
• Excellent communication and interpersonal skills for building relationships with candidates and hiring managers
• Ability to conduct effective interviews and evaluate candidates for various roles
• Proactive, self-driven, and able to work independently as well as in a team

EA Reg. Number: R21100629

EA License Number: 22C1278

MIS Executive (Management Information Systems)

• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.
  
  Requirement
• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are hiring Contract Human Resource Executive to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Conducting on-boarding and off-boarding matters
• Data entry for new hires and exit cases
• Monitoring confirmation, contract renewals and conversion
• Other ad-hoc duties as assigned

Job Requirements

• Minimum Diploma holder
• Able to commence work immediately
• HR Business Partner and Operation experience preferred

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan Shan Pei
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Job Responsibilities

• Ensure a seamless interview process including coordination with hiring managers and candidates to schedule interviews and provision of interview details and instructions to these stakeholders.
• Manage onboarding administration process including employee screenings, issuance of offer letters, collection of employee documents, employee declaration etc.
• Administer work pass application for employees and dependents, where applicable.
• Uphold good data management practices by ensuring accurate employee records
• Provide thoughtful, accurate and timely responses to stakeholders.
• Any others related ad hoc duties as assigned

Requirements:

• Minimum Diploma/Degree in Business/Human Resources
• Prior 1-2 years of relevant HR experiences is advantageous
• Meticulous and detailed
• Proficient with Microsoft Office

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Description:

1. Schedule and assign specific duties/roles to cleaners and lead team members to perform cleaning activities. Ensure cleaners adhere to the cleaning standard and procedures.

2. Experience in operating cleaning machines such as scrubbers, hi-jet, etc.; and providing training to cleaners when necessary.

3. Control and monitor the usage of cleaning materials to avoid or minimize waste and/or misuse.

4. Daily report to operations manager on the job site situation

5. Help operations manager and be the first contact person to handle any complaints and feedback from Clients.

6. Any other duties assigned by operations manager.

Job Requirements:

1. At least 2 years' experience in a similar role in the cleaning sector.

2. Hardworking attitude, able to work at height and move 20 Kgs of weight.

3. Able to work overtime including weekends and public holidays; willing to alternate between Night and Day shift when required.

4. Will and able to work at island-wide locations at short notice.

5. Able to use simple Office Software and willing to undertake paperwork duties as well.

6. Good attitude and hard work. Must be physically fit.

7. Long hour standing jobs.

8. Can communicate in English & Mandarin.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Organisational Development
• Contribute ideas, good practice, research, and analysis to the development of T&OD capabilities development strategy to ensure integration and alignment with SMU's strategic goals.
• Design and conduct organisation-wide and team specific learning needs analysis to identify critical skills gaps and development opportunities.
• Design, manage and deliver organizational development initiatives and interventions such as team development, competency-based learning, and change management; including capabilities programmes aligned to organisational strategic initiatives.
• Partner stakeholders to design learning strategy, define technical and functional competencies, learning pathways, and programmes to build capabilities and/or address skills gaps.
• Lead and contribute to assigned HR, OD and change management initiatives, programmes and interventions to facilitate organisational transformation, continuous improvements, a high-performing and learning culture.
• Learning & Development
• Design, implement, and manage the University's corporate learning curricula, elearning, webinars, materials, and programmes; source, commission and coordinate with external trainers and vendors as needed.
• With support from T&OD, HR Technology and Operations (HRTO) and IT teams, lead on the development, implementation and maintenance of learning management systems, including learning content and materials (e-learning courses, videos, toolkits, documents) and digital learning platforms.
• Plan, develop and deliver marketing and communication strategies, materials/info toolkits, to promote engagement with learning and development programmes and activities.
• Manage the L&D budget effectively, including cost analysis and internal/external vendor negotiations.
• Monitor, evaluate, analyse data, and report on the impact and effectiveness of learning and organizational development initiatives and programmes.
• Facilitate (as needed) learning programmes, focus groups discussions, team development activities and strategy planning sessions.
• Coach and support people leaders and employees in developing their leadership and management capabilities.
• L&D Programme Management
• Design, develop, and manage the implementation of L&D programmes/initiatives (e.g. short-term attachments, job rotations, etc) ensuring alignment with SMU career and talent development objectives.
• Oversee the management and administration of employee education sponsorships; act as adviser to Senior Management and staff on education sponsorship awards
• Monitor, evaluate and report on the effectiveness of L&D programmes and education sponsorship schemes, making policy changes and adjustments as necessary.
• Other duties within the scope and purpose of the job, as needed by management or department.

• Qualifications
• Degree/Diploma with at least 8 years' experience.
• Functional Competencies
• Knowledge and understanding of people management theories/ principles, change management and developing organisational culture.
• Strong project management skills and the ability to plan, execute, and evaluate learning and OD initiatives, programmes, cultural audits/assessments, 360-feedback processes in a multi-cultural and complex environment.
• Competence in the use of standard Microsoft Office Suite applications; experience with SuccessFactors, SAP HR, excel dashboards, and reporting tools preferred.
• Strong statistical and data skills to gather, analyse and present quantitative and qualitative data to drive actions
• Conversant in web-learning technologies, GenAI and virtual collaboration tools (e.g. Sharepoint, MS Teams, etc), and Microsoft Office Applications.
• Familiarity with learning management platforms to administer, track, and evaluate training programs, and competent in using training software, e-learning platforms, and multimedia tools for creating engaging training materials
• Strong project management skills and the ability to plan, execute, and evaluate training initiatives and materials
• Experience and/or certifications in the following areas would be advantageous:
• Training, facilitation and courseware/curriculum development.
• Design and management of 360 degree feedback.
• Coaching.
• Core Competencies
• Effective project management skills; ability to plan, organise, coordinate, multi-task and prioritise under pressure with minimal supervision.
• Excellent ability to identify and diagnose issues/problems, generate ideas and implement solutions to achieve results.
• Possesses accountability, detail-oriented and results-focussed.
• Demonstrates high level of empathy and advanced listening skills when communicating, influencing, problem-solving people matters.
• Strong interpersonal, communications and collaboration skills to present or facilitate confidently, influence and sustain relationships at all levels of the organization to achieve results.
• Other Attributes and Competencies
• Effective project management skills; possesses accountability, detail-oriented and results-focussed.
• Excellent ability to identify and diagnose issues/problems, generate ideas and implement solutions to achieve results.
• Ability to plan, organise, coordinate, multi-task and prioritise under pressure with minimal supervision.
• Strong interpersonal skills, communications and collaboration skills to influence and sustain relationships at all levels of the organization to achieve results.
• Strong numeracy and ability to gather, analyse and present quantitative and qualitative data to drive actions.
• Ability to present or facilitate confidently.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Key Responsibilities

1. Operations CoordinationManage day-to-day operations, including vessel arrival/departure schedules and service requirements.
   Liaise with port authorities, agents, and service providers to ensure seamless execution of services.
   Oversee bunkering, provisioning, and other service arrangements as required.
   
2. Client ManagementAct as the main point of contact for vessel masters and clients, addressing queries and concerns promptly.
   Ensure all services are delivered in line with client expectations and contracts.
   Maintain strong relationships with existing clients and identify opportunities to enhance satisfaction.
   
3. Documentation and CompliancePrepare and review shipping documentation, including manifests, bills of lading, and port clearance documents.
   Ensure compliance with local and international maritime regulations and company policies.
   Maintain accurate records of services provided and costs incurred.
   
4. Cost Control and ReportingMonitor expenses related to vessel services and ensure cost-effectiveness.
   Prepare and submit operational reports, including cost analysis and service summaries.
   Assist in budget preparation and performance tracking.
   
5. Stakeholder EngagementBuild and maintain positive working relationships with port authorities, customs officials, and third-party vendors.
   Coordinate with internal teams such as procurement, finance, and operations to ensure efficient service delivery.
   

Qualifications and Skills

• Bachelor’s degree in Maritime Studies, Logistics, or a related field (or equivalent experience).
• Knowledge of marine and shipping operations, including port regulations and vessel requirements.
• Strong organizational and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills to interact effectively with diverse stakeholders.
• Proficiency in relevant software, including MS Office and maritime logistics systems.
• Ability to work under pressure and in a fast-paced environment.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Job Description:

1. Schedule and assign specific duties / roles to cleaners and lead team members to perform cleaning activities. Ensure cleaners to adhere to the cleaning standard and procedurer.

2. Experience of operating cleaning machines, scrubbers, hi-jet, etc; and provide training to cleaners when necessary.

3. Control and monitor the usage of cleaning materials to avoid or minimizewaste and/or misuse.

4. Daily report to operations manager onthe job site situation

5. Help operations manager and be thefirst contact person to handle any complaints and feedbacks from Clients.

6. Any other duties assigned by operations manager.

Job Requirements:

1. At least 2 years' experience in similar role in cleaning sector.

2. Hardworking attitude, able to work atheight and move 20 Kgs of weight.

3. Able to work overtime including weekends and public holidays; willing to alternate between Night and Day shift when required.

4. Able to float to work in island wide locations.

5. Able to use simple Office Software and willing to undertake paperwork duties aswell.

6. Good attitude and hard working. Must be physically fit.

7. Long hour standing jobs.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Job Description:

1. Schedule and assign specificduties/rolesto cleaners and lead teammembers to

perform cleaning activities. Ensurecleanersto adhere to the cleaningstandard and

procedurer.

2. Experience of operatingcleaningmachines, scrubbers, hi-jet, etc;andprovide

training to cleaners when necessary.

3. Control and monitor the usageofcleaning materials to avoid orminimizewaste and/or

misuse.

4. Daily report to operations manageronthe job site situation

5. Help operations manager and be thefirstcontact person tohandleanycomplaintsandfeedbacks fromClients.

6. Any other duties assigned byoperationsmanager.

Job Requirements:

1. At least 2 years' experience insimilarrole in cleaning sector.

2. Hardworking attitude, able to workatheight and move 20 Kgs of weight.

3. Able to work overtimeincludingweekends and publicholidays;willingtoalternatebetween Nightand Dayshift when required.

4. Able to float to work inislandwidelocations.

5. Able to use simple Office Softwareandwilling to undertake paperwork dutiesaswell.

6. Good attitude and hard working. Must be physically fit.

7. Long hour standing jobs.