Background

Viddsee is a storyteller platform for audiences, media partners, storytellers and brands. With over 3 billion views to date, we incubate talents and IPs, and empower our 5,000 strong storytelling community to build the next successful creative businesses.

Role Overview

The Senior marketing and community manager will lead all facets of marketing, from strategy to execution for Viddsee Reels (Micro Dramas) across the region, including target segment analysis, content selection, marketing campaigns, re-engagement campaigns (push notifications/edms) and PR.

You will be reporting directly to our VP, Products and Platform.

Our head office is based in Singapore, but this role could potentially be based outside of Singapore.

Primary Responsibilities

Audience Understanding

• Reviewing Viddsee's existing users and understanding consumption patterns to understand how to market micros dramas to existing users and to new users.
• Understanding the micro drama format and micro dramas target segments to market to new users who are unaware of micro drams.

Marketing Strategy and Execution

• Identification of key target segments, plan marketing strategy and ensure that it is executed to hit key objectives and targets

Campaign Management

• Devise campaign strategies in harmony with business objectives and audience insights.
• Lead the team to execute campaign parameters, including budget allocation, audience targeting, creative assets and bidding strategies.

Retention and Engagement strategies

• Devise strategies for retention to increase watch time including content/title planning, in app push notifications and product changes
• Lead the team to execute retention strategies, including budget allocation, audience targeting, creative assets and messaging

Reporting and Analysis

• Prepare comprehensive reports detailing marketing performance, insights, return on investment (ROI), and actionable recommendations.
• Design and maintain dashboards to provide stakeholders with real-time visibility of campaign metrics.
• Undertake post-campaign analysis to extract valuable lessons and inform future strategies.
• Present findings and strategic recommendations to cross-functional teams and senior leadership.

Social Media and Community management

• Manage and oversee social media accounts for Viddsee reels ensuring consistent branding and messaging.
• Understand and use the main Viddsee account to acquire new and existing users to use the app
• Develop and implement effective social media strategies for community management, acquisition and retention
• Analyse social media performance and create reports to track engagement, reach, and ROI.

Collaboration and Communication

• Liaise with creative teams to ensure that advertising copy, visuals, and messaging are congruent with campaign and social media goals.
• Coordinate with the analytics team to validate data accuracy and derive actionable insights.
• Engage with external agencies or vendors, as required, to execute specialised campaign initiatives.

Key Skills and Competencies

• Experience in digital advertising platforms, including Google Ads, Meta Ads Manager, Tiktok Campaign Manager, and programmatic advertising platforms.
• Proficient in data analysis and interpretation to drive data-informed decision-making.
• Advanced knowledge of tools such as Google Analytics, Google Tag Manager, and Excel/Google Sheets.
• Experience with A/B testing, audience segmentation, and retargeting techniques.
• Comprehensive understanding of attribution models, conversion tracking, and performance measurement.
• Exceptional communication skills to effectively convey campaign performance and strategic insights.
• Strong understanding of social media platforms and their role in driving brand awareness and engagement.
• Impeccable attention to detail, with the ability to manage multiple campaigns under stringent deadlines.

Qualifications

• A bachelor’s degree in Marketing, Business, or a related discipline.
• 5–10 years of experience in marketing management or a similar role.
• Understanding Mandarin is highly desirable.
• Leading a cross country marketing team is highly desirable.
• Proven track record of managing and optimising digital advertising campaigns across various platforms.
• A thorough understanding of SEO, SEM, integrated marketing strategies, and social media management tools.

Job Summary

An excellent career opportunity for individuals who are experienced in managing end-to-end lifecycle for Life and Health Insurance products to grow and contribute in an esteemed organization.

Mandatory Skill-set

• Degree in Actuarial Science, Accountancy, Finance or Marketing;
• At least 7 years of working experience in product development, marketing or actuarial within financial services;
• Possess excellent understanding of life insurance products such as but not limited to term-life, whole-life, universal-life and variable-life insurance;
• Good experience in Life and Health product development, product pricing, exposure to proposition development and project implementation;
• Experience in new market development, managing industry and go to market strategies in new technology deployment;
• Strong multitasking abilities, quick adaptability to develop executable plans in bringing projects from conception to launch, driving implementation to success;
• Excellent presentation, communication, interpersonal and negotiation skills;
• Self-driven, resourceful and result oriented.

Desired Skill-set

• Certifications in CMFAS and/or LOMA;
• Insurance certifications such as BCP, PGI, HI and ComGI.

Responsibilities

• Ideate, plan, and manage product development and involve in the end-to-end activities for new products;
• Conduct customer research and competitive analysis to deliver the best product proposition;
• Collaborate with other departments such as Actuarial, Implementation and Pricing team to strategize;
• Conduct product risk assessment and share with the management on the best risk management practices;
• Prepare Product Specification (FactSheet), Product Summary cum Presentation and Policy Contract;
• Work with Business Heads for product approval documentation and business casing within the stipulated timeline;
• Responsible on the communication and drafting of product launch announcements include marketing initiatives, work with agencies and bancassurance to achieve the channel's KPIs;
• Responsible on post product launch monitoring, synthesize customer feedback, findings from user research and other market insights and distill them into the roadmaps and feature lists;
• Ensure adherence to regulatory requirements and industry standards.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Working hours: Mon to Fri, 8:30am to 5:30pm

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager. The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center

• Responsible for coaching, mentoring, and developing the Inside Sales Engineers

• Ensure strategic alignment of the local organization with the group strategy.

• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder

• Lead & drive the Customer Experience Management (CXM) program.

• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.

• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.

• Establish communication channels through which Customers can reach out to us easily and effectively.

• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.

• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.

• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.

• To work with respective stakeholders to grow Company’s Digital business.

• To work closely with External Sales in a team approach to serving the customers.

• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.

• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.

• Good understanding on processes for costings, quotations and proposals using CEP, SAP system.

• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.

• Any other tasks might be required by the Company to support the business strategy.

Requirements

• Degree in Engineering or related studies (Electrical, Chemical Mechanical or Process)

• Work Experience in MNC and similar industry will be an advantage

• At least 3 years of relevant management experience

• Experience in managing and leading teams in a dynamic work environment

• Knowledge of relevant products and industries

• Technical knowledge of process automation and instrumentation

• Knowledge of SAP and Salesforce

• Good communication, presentation, and interpersonal skills

• Strong analytical and strategic thinking skills

• Work independently as well as in a team

• Ability to absorb new knowledge continuously and learning on the fly

• Good Time Management and Proactiveness

• Possess strong leadership skills

Job Responsibilities:

· Manage IT, Information Security policies and other supporting documents according to applicable regulations (MAS guideline/notices, HO policy and etc.).

· Liaise and manage of contract and documents from related service providers such as telephone line, internet

line, security system, Server room maintenance and other electrical equipment (Eg. PC, Printer and etc.).

· Manage IT asset inventory (purchase, register, disposal and etc.).

· Manage user accounts and permissions in order to keep it securely.

· Manage access of security system such as CCTV and Alarm system.

· Manage hardware and software installation, configuration, and maintenance. (Server, firewall, PC, router and etc.)

· Manager system vulnerability to ensure firm governance of IT system.

· Support Business Continuity Management.

· Audit response (TRM, Head Office and etc.

· Provide assistance and support for IT-related inquiries from employees and management.

· Fulfill any other duties as assigned by senior management.

Job Requirements:

· Min 3 years of experience in related filed (Software engineering, Computer science and any other related field).

· Recognized Bachelor’s or Master’s Degree in Software engineering, Computer science and any other related field.

· Proficient with relevant technical skill and knowledge and strong interpersonal skills for collaboration and/or challenge as appropriate.

· Solid analytical thinking and project management skills with ability to work autonomously and adapt to shifting priorities.

· Detail-oriented, organized, adaptable, able to multi-task and work under pressure.

Mon to Fri 8.30am - 6pm

About the Role:

The main primary responsibility will be growth. Develop and nurture key relationships with clients, suppliers, and other external stakeholders and internal stakeholders such as directors, general managers, and other departments. Identify and Create, Strong Communication and ability to collaborate with new opportunities. The top 3 most important responsibilities of a business development manager include: Identify and Create, Strong Communication and ability to collaborate with new opportunities

Primary job scope

• Lead and manage team members in one specific vertical team.

• Creating development plans and forecasting sales targets and growth projections

• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.

• Implement and develop sales activities in the responsible sales area under the leadership

• Identifying market opportunities through meetings, networking, and other channels.

• Meet/Exceed the sales task，complete the responsible task independently

• Maintain the existing customer, establish the detailed customer files

• Be an AR controller according to the account period required by company

Specific requirement activity *

• Regularly visit customer, attend QBR/MBR and maintain relationships.

• Perform sales call to new/potential customers which are raised on target list given.

• Perform market investigation, research, list up the New/Potential customers.

• Propose solution to overcome and obtain new business & share-up business both Air, Ocean, and Cross border trucking.

• Report irregularities to a direct superior in a timely manner.

• Perform trouble shooting on issues. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.

• Settle the outstanding account receivable based on the terms and conditions given.

• To manage the RFQ (Spot, Monthly, 3 months, Annual) with RFQ team and to do the rate proposal to customers both Air and Ocean business.

• Share market information proactively to the existing customers and target customers.

• Input sales progress in CRM system within timeline.

• Expand Singapore export/import business ( both Air and Ocean ) and minor manage 3rd party business (offshore business- if the business owner is Singapore customer ).

• Working closely with overseas office to share information and get closer to the business.

• To create the sales report by timeline monthly basis.

• Join visit customer with sales members to support/advise, if necessary.

• Hold team meeting in regular basis , understand team sales status and provide necessary advise / guidelines.

Competency

• Diploma / Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.

• Min 3 years’ experience in senior sales manager position in freight forwarding industry

• Leadership experience in managing a team

• Excellent written and verbal communication skills．

• Proficient in MS Office applications (word , excel , power point )

• Experience in profitability simulations, progress report and preparing presentation slides / proposal.

• Good in communication and negotiation. Excellent presentation skill．

• Strong organizational and management skills.

• Strategic thinking and statistical analysis skills.

• Proactive, resourceful with ability to work well independently or in groups.

• Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal.

• Must be brisk and active and quick work.

• Need quick response and reporting in case of any irregularities.

• Detail and accurate for reports

• Complete task within deadlines

• Relevant experience of operation work in Air or Ocean operation department would be at advantage.

Job Scope & Responsibilities:

• Responsible to lead, coordinate, and deliver each development or improvement project within set budget, timeline, and quality.
• Identify, verify, agree to, and communicate project goal, requirements and desired outcome with key details when attending to customers’ needs; working closely with the Chief Product Officer; and leading the Tech and Ops teams.
• Develop clear understanding of the tech stack & capabilities and the business operations and logics as you prepare and structure the project plan which includes product & workflow breakdown and Gantt chart showing the levels of specific tasks and activities.
• Responsible for communicating effectively among the internal and external stakeholders, with an astute judgement in managing, monitoring, and delivering the agreed scope, budget, timelines, and quality to meet customers satisfaction.
• Lead, Manage, and hold the Tech and Ops teams Accountable (LMA) to ensure effective collaboration within the teams to deliver better product quality, continuous improvement, and Quality Assurance.
• Instil a vibrant corporate culture with our core values.

Job & Skill Requirements:

• Detail oriented, meticulous in monitoring & organizing time and resources.
• Good negotiation skills to set each project timeline, quality and required resource; resolve conflicts and maintain harmony.
• Good negotiation skills to set each project timeline, quality and required resource; resolve conflicts and maintain harmony
• Ability to keep calm and grounded within the team, manage ambiguous situations and deliver project on target.
• A good Degree with 2-5 years’ work experience in tech project management, preferably in startup technological and software development projects.
• Familiarity with agile development and PM tools like Trello is very helpful.

Job Description ：

Lead admin and customer service teams to give strong support to sales department.

Some operation works relate to office operations

Some HR works like recruitment, application, cancellation, and renewal of Work Passes such as WP, SP & EP,

Onboarding and Offboarding etc.

Coordinate with system supplier and government grant application.

Responsibilities:

• Ensure that all projects are delivered on time, within scope, and within budget.
• Assist in defining project scope and objectives, involving all relevant stakeholders, while ensuring technical feasibility.
• Ensure resource availability and appropriate allocation.
• Develop detailed project plans to monitor and track progress.
• Manage changes to project scope, schedule, and costs using approved verification techniques.
• Measure project performance using relevant tools and methodologies.
• Report and escalate issues to management as required.
• Manage relationships with clients and stakeholders effectively.
• Identify and manage project risks, including those related to schedule, cost, and performance.
• Track project milestones to ensure successful completion of short- and long-term goals.
• Continuously develop and exercise leadership skills.

Requirements:

• Bachelor's degree in Data Science, Computer Science, Engineering, or related disciplines.
• At least 8 years of proven experience in project management and leading project teams.
• Experience across all stages of the project lifecycle, including planning, requirements gathering, design, testing, rollout, and transition to operations.
• Strong background in managing information systems projects.
• Solid understanding of data analytics concepts and ethical artificial intelligence.
• Experience delivering projects for the defense sector is an advantage.
• PMP or CITPM certification is a plus.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Position: Product Manager Support
Location: Raffles Place
Salary: Up to $5,000/month + half-month bonus
Working Hours: Monday to Friday, 9:00 AM – 6:00 PM
Start Date: 13 January 2025

Key Responsibilities:

• Assist the Product Manager in implementing improvements to Singlife’s products through various actions, such as new product propositions, product enhancement, rationalisation, and initiatives to improve persistency, sales/revenue, and cost reductions.
• Brainstorm and generate innovative ideas based on customer research, market analysis, distributor and customer feedback, and complaints.
• Assist in determining product features, benefits, and their viability by considering market information such as pricing and competitiveness.
• Support pre-launch and post-launch activities, including marketing materials, launch events, training, and regulatory matters.
• Assist in the review of existing products to present during the Annual Product Review.
• Ensure compliance with regulatory and business standards related to product management.
• Support the ongoing assessment of products, including responding to queries about product features, benefits, and differentiation across functions and distribution channels.
• Coordinate Fair Dealing product due diligence to determine suitable customer segments, appropriate distribution channels, and any compulsory training or tests.

How to Apply: send your resume and indicate role(s) you want to apply to: [email protected] or telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820

Expanding! Japanese Marine product company!

Job Description

• To carry out account management responsibilities which include developing and maintaining long-term business relationships with customers, provide professional quotations and ensure prompt payment from customers.
• Operate as the lead point of contact for any and all matters in respect of the portfolio of customers either developed by you or assigned to you.
• Develop a trusted “advisor” relationship with key accounts, customer stakeholders and executive management of customers.
• Ensure the timely and successful delivery of the Products and Services according to customer needs and objectives.
• Provide input for weekly, monthly and quarterly Activity Reports and the necessary plans and reports for Marine business, as requested by the Management.
• Maintain assigned customers and develop new assigned customers to ensure continuous sustainable business growth.
• Communicate and work closely with colleagues from other departments in ensuring the overall Company objectives/performance are/is achieved, at all times.
• To achieve the required Sales Targets.

Job Requirements

• Diploma or equivalent in related field/discipline.
• Minimum 3 years successful Sales experience within the Marine Industry.
• Possess ability to prospect and manage a designated territory to maximize revenue growth.
• Experience in delivering client-focused solutions, products and services based on customer needs.
• Ability to manage multiple projects at any time while paying strict attention to details.
• Proven ability to use common office and business technologies.
• Good listening, negotiation, and presentation skills.
• Good verbal and written communication skills.

Key responsibilities:

Strategic sales and marketing

• Proactively identify and pursue sales opportunities to promote Maxwell Chambers’ services to potential users, including law firms, corporations, arbitration institutions, and other stakeholders.
• Work closely with the marketing team to create impactful sales collateral and promotional materials.
• Maintain and expand Maxwell Chambers’ client base through effective lead generation and relationship management.

Thought leadership and research

• Conduct research and analysis of trends in international arbitration and the global legal services market to identify new opportunities for growth.
• Contribute to thought leadership initiatives by preparing articles, presentations, and materials for academic and professional publications.
• Collaborate on the creation of insights that highlight Maxwell Chambers’ leadership in the industry.

Business development and stakeholder engagement

• Build and maintain relationships with stakeholders, including clients, law firms, arbitration institutions, and professional networks.
• Represent Maxwell Chambers at industry events, conferences, and seminars, both locally and internationally, to enhance brand awareness and generate leads.
• Coordinate with the marketing and events team to ensure a seamless integration of sales efforts with outreach and engagement initiatives.

Event planning and programming

• Collaborate on event programming to ensure alignment with Maxwell Chambers’ strategic objectives and audience needs.

Legal and corporate communications

• Oversee internal and external corporate communications, including preparing press releases and handling media relations.

Data and market insights

• Evaluate data and statistical trends to inform sales and marketing strategies.
• Use data-driven insights to measure the success of initiatives and refine approaches for better outcomes.

Flexibility and other responsibilities

• Perform other duties or projects assigned by the Chief Strategy Officer.

Qualifications and experience:

• A Law Degree (LLB or equivalent); experience in international arbitration is advantageous.
• Minimum of 2 years or equivalent relevant legal work experience.
• Proven experience in sales, marketing, and business development, preferably in the legal or professional services sector.
• Strong understanding of policy, research, and market trends, especially in dispute resolution and arbitration.
• Data analysis and statistical skills to evaluate trends and inform strategic decisions.
• Exceptional interpersonal and communication skills, with the ability to manage multiple projects effectively.
• Proactive and organized, with the ability to work both independently and collaboratively.

Permanent, 5days, Paya Lebar

Our client

MNC in air conditioning ventilation system solution serving high tech industry

Job Scope:

• Plan and manage HVAC projects for data centers.
• Lead project meetings and collaborate with clients, consultants, subcontractors, and internal teams.
• Review project specs, drawings, and contracts for compliance.
• Monitor site progress and address any technical or operational issues.
• Prepare schedules, reports, and project documentation.
• Oversee procurement of materials and equipment.
• Ensure workplace safety, quality, and regulatory compliance.
• Conduct site inspections and guide the project team.

Requirements:

• Degree in Mechanical Engineering or a related field.
• Minimum 3 years of experience in ACMV/HVAC or related M&E projects.
• Familiarity with HVAC systems for data centers.
• Strong project management skills.

Work location :Paya Labar

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

For better response, pls apply via job page

https://recruitmentalliance.zohorecruit.com/jobs/Careers

click job opening, click relevant position

We regret that only shortlisted candidates will be notified

ROLE OVERVIEW

The Packaging category assistant Manager for SEA will be responsible for supporting the SEA Category Manger in delivering packaging category strategies across SEA.

Responsibilities:

• Supports execution of relevant packaging projects for SEA under the guidance of the SEA Packaging Category Manager.

• Oversight of relevant packaging projects within SEA to ensure they are delivered as in accordance with market roadmaps.

• Identify any risks associated with delivering relevant packaging projects by leading resolution of critical issues impacting the projects and subsequently driving decisions to closure, escalating where appropriate.

• Support and report tracking, status and risks for relevant packaging projects

• Balancing cross-functional departments through partnering with key stakeholders that are working against the delivery of relevant packaging projects

• Ability to lead and influence project team members to take positive action and accountability for their assigned work; tries to resolve any issues/challenges directly with team members and escalates to management if needed.

SKILLS AND EXPERIENCE

• Bachelor’s Degree in engineering, technical or packaging related discipline or minimum of 3 years in project management within the Food Service, QSR, Consumer Packaged Goods or Pharmaceutical industries.

• Minimum 3 years in packaging-related industry/discipline with demonstrated success in packaging.

• Ability to work in a matrix organization: business acumen, communication, interpersonal, influencing, relationship-building and presentation skills.

• Excellent communicator at all levels of the organization

• Solid theoretical knowledge of primary package design and manufacturing processes and procedures.

• Analytical approach to problem solving and decision making with impeccable organizational skills and attention to details.

• Demonstrated knowledge and experience with technical software tools such as Microsoft Outlook, Word, Excel, PowerPoint and MS Project

Email: [email protected]

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Bartender / Mixlogist
Location: North Bridge Road Singapore 188719 (Raffles Hotel Arcade) / Central / CBD area
Working Day : Mon to Sun ( 44hrs work week, 2 days off)
Working Time: 11am to 11pm ( might have 1 to 2 days split shift)
Work after 12am will have a company transport send directly to home.
Salary: $2500 - $3200 (depending experiences)

Responsibilities:

• Assist the Operations Manager in the daily operations and assigned responsibilities.
• Be familiar with preparation, ingredients and presentation of all drinks offered in menus.
• Interact with customers, take orders and serve food & beverages.
• Ability to keep Bar organised, restock and replenish Bar inventory and supplies.
• Perform daily and month-end inventory count.
• Make every effort to ensure the comfort and enjoyment of Guest’s beverage requests throughout service.
• Perform any other duties as assigned by the Operations Manager.

Requirements:

• Must have a minimum of 2 to 3 years of experience in Bar operations.
• Knowledge of cocktails, liquors, spirits and wine.