Roles & Responsibilities

An Exciting Opportunity to join a fast-growing team! WE SPECILAISE IN CARPERNTRY & INTERIOR DESIGN.

We are on a growing journey and building a stellar team! We are looking for a Head of HR to join our fast-growing team. The ideal candidate will be responsible for overseeing the HR functions across multiple countries.

This role involves developing and implementing HR strategies that align with the company's business goals and ensuring compliance with regional labour laws. The Regional HR Manager will serve as a strategic partner to regional leaders, driving employee engagement, performance, and organizational effectiveness.

Key Responsibilities

Leadership & Strategy

· Shape and execute HR strategies aligned with company goals and values.
· Advise senior leadership on HR policies and best practices.
· Foster employee engagement, productivity, and a positive workplace culture

Talent Acquisition & Talent Management

· Oversee recruitment and build a talent pipeline aligned with company needs.

· Lead strategic recruitment initiatives to ensure culture fit and organisational alignment.

· Workforce Planning - Leverage data to analyze workforce trends and develop strategies to address current and future staffing needs.

· Oversee regional talent management strategies to retain top talents.

· Implement and promote employee development programs and career path initiatives to enhance employee skills and engagement.

HR Operations and Compliance

· Manage HR operations, including policy development, compliance, and benefits administration.

· Optimise HR processes to align with industry standards and enhance efficiency.

Organizational Development

· Support organizational change initiatives and help drive cultural transformation within the organization

· Analyze organizational structure and recommend improvements to enhance efficiency and effectiveness

Compensation and Benefits

· Oversee regional compensation and benefits programs, ensuring they are competitive and aligned with company policies.

· Conduct compensation benchmarking and recommend adjustments to address market trends

Reporting and Analytics

· Provide regular reports and insights on HR metrics, including turnover rates, employee engagement, and recruitment performance.

· Use data-driven insights to inform decision-making and strategic planning.

Ideal Candidate Attributes

· Strategic, solution-oriented thinker with empathy and emotional intelligence.

· Proactive in adopting new HR trends to improve the employee experience.
· Approachable, fostering rapport and trust across diverse teams.

Responsibilities

· Assist with day to day operations of the HR functions and duties

· Provide clerical and administrative support to Human Resources executives

· Compile and update employee records (hard and soft copies)

· Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)

· Coordinate HR projects (meetings, training, surveys etc.) and take minutes

· Deal with employee requests regarding human resources issues, rules, and regulations

· Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)

· Communicate with public services when necessary

· Properly handle complaints and grievance procedures

· Coordinate communication with candidates and schedule interviews

· Conduct initial orientation to newly hired employees

· Assist our recruiters to source candidates and update our database

· Must work on weekend and public holiday

Requirements

· Proven experience as an HR Assistant, Staff Assistant or relevant human resources/administrative position

· Fast computer typing skills (MS Office, in particular)

· Hands-on experience with an HRIS or HRMS

· Familiarity with ATS software and resume databases

· Basic knowledge of labor laws

· Excellent organizational skills

· Strong communications skills

Responsibilities:

* Coordinating daily management operations

* Delivering superior food service and maximizing customer satisfaction

* Responding efficiently and accurately to customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Strong leadership, motivational and people skills

* Acute financial management skills

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

HUMAN RESOURCE

• Responsible for preparing monthly payroll, CPF submission, IR8A, IR21 submission, etc.
• Provide support in employee life cycle process such as recruitment, onboarding, development and offboarding activities
• Process HR benefits claims, leave application, and maintain personnel file record
• Responsible for work passes application (WP, Spass), renewal, and cancellation for foreigner employees.
• Assist in staff insurance claim and renewals i.e. WICA or medical injuries
• Any ad-hoc admin duties assigned and assist finance team.

Requirements

• Diploma/Degree holders with relevant certificates and experience
• Preferably with Shipyard/Marine/Oil & Gas experience & knowledge
• Committed and responsible Team player with excellent interpersonal and communication skills, yet able to work independently
• Pro-active and able to multi-task
• Able to work under pressure
• Meticulous and resourceful
• Proficient in Microsoft Office and Outlook

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• High school or equivalent education level.

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

• Able to work on weekend and public holiday

- Assist HR with recruiting when necessary.

- To manage the change control process

- To monitor and advise upon project finance

- Make important policy, planning, and strategy decisions.

- Hiring, training and developing new employees.

- Resolving customer issues to their overall satisfaction.

-Working closely with the store manager to lead staff.

-Maintaining stores to standards, including stocking and cleaning.

Job Requirements:

-10 years minimum experience in a similar role

-Basic computer literacy including MS Word and Excel

-Ability to foster positive working relationships

-Team management experience is preferred.

-Bachelor’s degree in operations management or related field.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Organisational Development
• Contribute ideas, good practice, research, and analysis to the development of T&OD capabilities development strategy to ensure integration and alignment with SMU's strategic goals.
• Design and conduct organisation-wide and team specific learning needs analysis to identify critical skills gaps and development opportunities.
• Design, manage and deliver organizational development initiatives and interventions such as team development, competency-based learning, and change management; including capabilities programmes aligned to organisational strategic initiatives.
• Partner stakeholders to design learning strategy, define technical and functional competencies, learning pathways, and programmes to build capabilities and/or address skills gaps.
• Lead and contribute to assigned HR, OD and change management initiatives, programmes and interventions to facilitate organisational transformation, continuous improvements, a high-performing and learning culture.
• Learning & Development
• Design, implement, and manage the University's corporate learning curricula, elearning, webinars, materials, and programmes; source, commission and coordinate with external trainers and vendors as needed.
• With support from T&OD, HR Technology and Operations (HRTO) and IT teams, lead on the development, implementation and maintenance of learning management systems, including learning content and materials (e-learning courses, videos, toolkits, documents) and digital learning platforms.
• Plan, develop and deliver marketing and communication strategies, materials/info toolkits, to promote engagement with learning and development programmes and activities.
• Manage the L&D budget effectively, including cost analysis and internal/external vendor negotiations.
• Monitor, evaluate, analyse data, and report on the impact and effectiveness of learning and organizational development initiatives and programmes.
• Facilitate (as needed) learning programmes, focus groups discussions, team development activities and strategy planning sessions.
• Coach and support people leaders and employees in developing their leadership and management capabilities.
• L&D Programme Management
• Design, develop, and manage the implementation of L&D programmes/initiatives (e.g. short-term attachments, job rotations, etc) ensuring alignment with SMU career and talent development objectives.
• Oversee the management and administration of employee education sponsorships; act as adviser to Senior Management and staff on education sponsorship awards
• Monitor, evaluate and report on the effectiveness of L&D programmes and education sponsorship schemes, making policy changes and adjustments as necessary.
• Other duties within the scope and purpose of the job, as needed by management or department.

• Qualifications
• Degree/Diploma with at least 8 years' experience.
• Functional Competencies
• Knowledge and understanding of people management theories/ principles, change management and developing organisational culture.
• Strong project management skills and the ability to plan, execute, and evaluate learning and OD initiatives, programmes, cultural audits/assessments, 360-feedback processes in a multi-cultural and complex environment.
• Competence in the use of standard Microsoft Office Suite applications; experience with SuccessFactors, SAP HR, excel dashboards, and reporting tools preferred.
• Strong statistical and data skills to gather, analyse and present quantitative and qualitative data to drive actions
• Conversant in web-learning technologies, GenAI and virtual collaboration tools (e.g. Sharepoint, MS Teams, etc), and Microsoft Office Applications.
• Familiarity with learning management platforms to administer, track, and evaluate training programs, and competent in using training software, e-learning platforms, and multimedia tools for creating engaging training materials
• Strong project management skills and the ability to plan, execute, and evaluate training initiatives and materials
• Experience and/or certifications in the following areas would be advantageous:
• Training, facilitation and courseware/curriculum development.
• Design and management of 360 degree feedback.
• Coaching.
• Core Competencies
• Effective project management skills; ability to plan, organise, coordinate, multi-task and prioritise under pressure with minimal supervision.
• Excellent ability to identify and diagnose issues/problems, generate ideas and implement solutions to achieve results.
• Possesses accountability, detail-oriented and results-focussed.
• Demonstrates high level of empathy and advanced listening skills when communicating, influencing, problem-solving people matters.
• Strong interpersonal, communications and collaboration skills to present or facilitate confidently, influence and sustain relationships at all levels of the organization to achieve results.
• Other Attributes and Competencies
• Effective project management skills; possesses accountability, detail-oriented and results-focussed.
• Excellent ability to identify and diagnose issues/problems, generate ideas and implement solutions to achieve results.
• Ability to plan, organise, coordinate, multi-task and prioritise under pressure with minimal supervision.
• Strong interpersonal skills, communications and collaboration skills to influence and sustain relationships at all levels of the organization to achieve results.
• Strong numeracy and ability to gather, analyse and present quantitative and qualitative data to drive actions.
• Ability to present or facilitate confidently.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

LOTTE Travel Retail Singapore is seeking a 3 months' Contract Human Resources Executive (Recruitment) to join our dynamic team in the retail industry. LOTTE Duty Free operate 19 stores across 4 terminals in Singapore Changi Airport. With a commitment to providing exceptional shopping experiences, we are looking for a talented individual to support our human resources function and contribute to our continued growth.

As a Contract Human Resources Executive (Recruitment), you will play a critical role in attracting and hiring top talent for our organization. You will have the opportunity to work in a fast-paced and diverse environment, collaborating with hiring managers and stakeholders across different departments. This role offers exposure to the retail industry and the opportunity to contribute to the expansion of our business.

For more information about our company and our global presence, please visit our [LinkedIn](https://www.linkedin.com/company/lotte-tr-singapore/) page.

Responsibilities

• Manage end-to-end recruitment process, including sourcing, screening, and interviewing candidates
• Develop and implement effective recruitment strategies to attract a diverse pool of candidates
• Liaise with hiring managers to understand their staffing needs and requirements
• Conduct background checks and reference checks on potential candidates
• Coordinate and schedule interviews between candidates and hiring managers
• Ensure compliance with employment laws and regulations during the hiring process
• Provide regular updates on recruitment progress to stakeholders and management

• Bachelor's degree in Human Resources, Business Administration, or related field
• 2+ years of experience in recruitment, preferably in the retail industry
• Strong knowledge of employment laws and regulations in Singapore
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced and dynamic environment
• Attention to detail and strong organizational skills
• Proficient in Microsoft Office suite

• End of Contract Bonus for successful candidate (T&C applies)
• Pro-rated annual leave (T&C applies)
• Medical reimbursement (T&C applies)

- Brainstorm for monthly program event

- Ensure a good working enviroment between all management and staff

- Co-operate and assit in day scheduling and planning of daily work

- Co ordinate and ensure all staffs in making adaptions to their work

- Ensure all staffs performances and up to the standard of the company requirements.

- Provide regular progress reports and updates of the premise

- Maintain high level of communication and liasion with all departments level as required

- Ensure club policies and contractual agreement are understood and implemented

- Attend and participate in meetings as required.

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

• Must work on weekend and public holiday

• Able to work night shift

Managers ensure that their assigned department, store, or district is well staffed and provisioned, adheres to quality and service standards, increases revenue and market share, and helps the business accomplish its goals. They hire and train employees, help develop and implement business strategies, and perform a variety of other tasks to ensure the business is thriving.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

LOTTE Travel Retail Singapore is seeking a 3 months' Contract Human Resources Executive (Recruitment) to join our dynamic team in the retail industry. LOTTE Duty Free operate 19 stores across 4 terminals in Singapore Changi Airport. With a commitment to providing exceptional shopping experiences, we are looking for a talented individual to support our human resources function and contribute to our continued growth.

As a Contract Human Resources Executive (Recruitment), you will play a critical role in attracting and hiring top talent for our organization. You will have the opportunity to work in a fast-paced and diverse environment, collaborating with hiring managers and stakeholders across different departments. This role offers exposure to the retail industry and the opportunity to contribute to the expansion of our business.

For more information about our company and our global presence, please visit our [LinkedIn](https://www.linkedin.com/company/lotte-tr-singapore/) page.

Responsibilities

• Manage end-to-end recruitment process, including sourcing, screening, and interviewing candidates
• Develop and implement effective recruitment strategies to attract a diverse pool of candidates
• Liaise with hiring managers to understand their staffing needs and requirements
• Conduct background checks and reference checks on potential candidates
• Coordinate and schedule interviews between candidates and hiring managers
• Ensure compliance with employment laws and regulations during the hiring process
• Provide regular updates on recruitment progress to stakeholders and management

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field
• 2 years of experience in recruitment, preferably in the retail industry
• Strong knowledge of employment laws and regulations in Singapore
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced and dynamic environment
• Attention to detail and strong organizational skills
• Proficient in Microsoft Office suite

Benefits

• End of Contract Bonus for successful candidate (T&C applies)
• Pro-rated annual leave (T&C applies)
• Medical reimbursement (T&C applies)

Job scope:

Responsible for implementing business plans relating to staff control, handles people issues, performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance, and back office support. He/she is responsible for the recruitment, training and motivating staff, and assisting the outlet manager in day-to-day activities of an outlet.

· Coordinate daily roster and supervise attendance

· Supervise and coordinate, pre-meal meeting conducted with staff daily

· Project and order required supplies

· Provide co-ordination and services for both kitchen and service.

· Provide suggestions or develop new SOP to improve on operation.

· In-charge of recruitment, selection and training of new hires

· Monitor and manage the staff performance including punctuality, customer service and food quality

· In-charge of overall supervision of the outlet/restaurant

· Facilitate innovation and lead staff to implement change

· Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience

· Ensure and maintain service quality and professional etiquette

· Customer feedback management

· Examine food and beverage preparation

· Ensure quality control for food and service

• manage shop staff and arrange store work schedule.

• Beverage preparation such as tea, ice cream and other kitchen duties.

• Cashier and counter duties as assigned.

• Maintaining the overall cleanliness and tidiness of work areas.

• Be involved in the opening and closing of the store (depending on the shift).

• Other job tasks related to outlet operation

Working Days:

6 days

Working Hours:

12:30pm -- 11:00PM

10:30PM -- 9:00PM

Location:

AMK Hub near MRT and bus interchange

Toa payoh MRT

Responsibilities

Regulatory Compliance

• Provide compliance advisory in areas of Banking Act 1970 (“BA”), Securities and Futures Act 2001 (“SFA”) and Financial Advisers Act 2001 (“FAA”) to all Business Units and departments.
• products.
• Update Management on all MAS and other regulatory bodies’ notifications that will impact the Bank and perform gap analysis (when required).
• Provide advice on compliance-related initiatives such as new product launch, review of marketing materials, etc.
• Develop/ periodic review policies/manuals/procedure notes under Compliance Department’s purview.
• Conduct Regulatory Review in accordance with the Compliance Review and Training Plans, including but not limited to Balanced Scorecard review.
• Attend to all Representative Notification Framework related matters, including Notification for Appointment of a Representative and Cessation of a Representative under the SFA/FAA.
• Coordinate, liaise, handle enquiries and ad-hoc/periodic submissions to Head Office and MAS promptly.

Anti-Money Laundering Compliance

• Provide advisory/clearance of daily payment gateway screening hits and periodic name screening hits in relation to sanctions and adverse news (when required).
• Review suspicious and irregular transactions in customers’ accounts and conduct basic inquiry into such transactions with a view to filing a Suspicious Transaction Report to the Suspicious Transaction Reporting Office (“STRO”) when appropriate.
• Address ML/TF queries from Business Units (Credit & Syndication, Retail Banking and Trade Finance) and departments in relation to new customers’ onboarding and ongoing transactions.
• Perform high/low risk corporate customer periodic review.
• Conduct Enterprise-Wide Risk Assessment with Business Units within the Bank.
• Undertake overall responsibility of the name screening tool, including review and reporting of true hits for follow-up actions.

Foreign Account Tax Compliance Act (FATCA)/ Common Reporting Standard (CRS)

• Liaise with third party vendor on FATCA/CRS application, organize and coordinate data generation/information received from Operations/IT Department for annual submission to IRAS.
• Assist with FATCA / CRS compliance requirements.

Others

• Provide trainings in the areas of Regulatory and AML/CFT Compliance.
• Provide cover for team members within Compliance Department in assigned areas during their leave of absence.
• Undertake other duties as assigned.

Requirements

• Degree holders, preferably in Banking & Finance, Accounting, Business or Law.
• Candidates with certifications such as Diploma in Compliance or Association of Certified Anti-Money Laundering Specialist (ACAMS) would be viewed favourably.
• Good working knowledge in banking laws, particularly SFAFAA, FATCA/CRS and/or, AML/CFT requirements.
• Minimum 3 years’ relevant experience in Compliance function of a financial institution/regulatory body.
• Excellent communication and interpersonal skills with ability to interact with all levels of staff and management.
• Have the drive, energy and perseverance to succeed in a competitive market environment.

We are looking for an IT Manager/Senior Manager to join the team.

The IT Manager/Senior Manager will oversee the day-to-day operations of our IT department and ensure the smooth functioning of our technology infrastructure. This role requires a strategic thinker with strong leadership and communication skills, capable of managing a talented team to deliver high-quality IT services. The ideal candidate will have a proven track record in IT management, project management, and team leadership, with expertise in End User Computing, IT infrastructure, Cloud-based/SaaS solutions, Office 365, Internet access, and Firewalls.

Job Responsibilities:

1. Team Management:

· Lead and motivate a team, fostering a collaborative work environment.

· Provide coaching and mentorship for team members.

· Conduct regular performance reviews and set clear objectives for the team.

2. Strategic Planning:

· Develop and implement the IT strategy aligned with the overall business objectives.

· Identify and recommend technology solutions, including End User Computing, Cloud-based/SaaS solutions, and Office 365, that support organizational growth and efficiency.

· Stay abreast of industry trends and emerging technologies to ensure the company remains competitive.

3. Information and Data Security:

· Serve as the primary contact for information security compliance and data protection policies.

· Collaborate with the external Virtual Chief Information Security Officer (vCISO) service to secure and protect the company’s data.

· Ensure compliance with the Personal Data Protection Act (PDPA).

· Facilitate ongoing training for staff in data protection and cybersecurity.

4. Infrastructure Management:

· Oversee the maintenance and optimization of the company’s IT infrastructure, including servers, networking equipment, and end-user devices.

· Manage and enhance network security measures, including firewalls, to safeguard company data and systems.

· Ensure the availability and reliability of IT systems to meet business needs.

5. Cloud-Based/SaaS Solutions:

· Evaluate, implement, and manage cloud-based and SaaS solutions to enhance business processes and scalability.

· Work with cross-functional teams to migrate and optimize applications and services in the cloud.

6. Office 365 and Internet Access:

· Manage and optimize Office 365 services, ensuring seamless collaboration and productivity.

· Oversee Internet access and other security measures to protect sensitive data and ensure compliance.

7. Project Management:

· Plan, execute, and oversee IT projects from conception to completion, including those related to cloud migrations and infrastructure upgrades.

· Collaborate with cross-functional teams to define project scope, objectives, and deliverables.

· Monitor project timelines, budgets, and resources to ensure successful delivery.

8. Vendor Management:

· Evaluate and manage relationships with external vendors and service providers, particularly those related to cloud services and security solutions.

· Negotiate contracts and agreements to ensure cost-effective and high-quality services.

· Stay informed about market trends and recommend changes to vendor partnerships as needed.

Skills and Competencies:

1. Leadership:

· Proven experience in leading and managing teams.

· Strong interpersonal and communication skills.

2. Technical Proficiency:

· In-depth knowledge of IT systems, networks, and infrastructure.

· Familiarity with various technologies, including cloud-based/SaaS solutions, Office 365, and firewalls.

3. Project Management:

· Demonstrated ability to manage multiple projects simultaneously.

· Experience with project management tools and methodologies.

4. Problem Solving:

· Analytical mindset with the ability to troubleshoot and resolve complex technical issues.

· Proactive problem-solving skills to address potential challenges before they escalate.

5. Strategic Thinking:

· Ability to align IT strategies with overall business objectives.

· Forward-thinking approach to technology planning and implementation.

Job Requirements:

· Bachelor’s degree in Information Technology, Computer Science, or a related field.

· Minimal 4 years of experience in IT management.

· Minimal 5 years of experience in team leadership.

· Relevant industry certifications (e.g., PMP, ITIL) are a plus.

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good experience into B2C industry

• Prior working experience with marketing agency would be added advantage

Mon to Fri 9am - 5.30pm

Hybrid work arrangement

Responsibilities

• Oversees the BIM process in a design or construction organization.
• Implementing and maintaining BIM standards, processes, and workflows.
• Coordinating and collaborating with architects, engineers, contractors, and other project stakeholders to ensure accurate and timely delivery of BIM data
• Training and educating project team members on BIM technology and workflows.
• Troubleshooting and resolving BIM-related issues and conflicts.
• Developing and maintaining BIM documentation and reports.
• Ensuring compliance with BIM project requirements, standards, and regulations.
• Ensuring that BIM execution plans are produced and maintained for each project.

Requirement

• Relevant Diploma/Degree in Engineering field
• Posses relevant certification recognized by BCA
• Minimum 5 years of work experience in similar capacity
• Expert knowledge of BIM technology, software, and workflows
• Strong project management and leadership skills
• Excellent communication and interpersonal skills
• Proficiency in BIM software programs such as Revit, AutoCAD
• Experience in LTA / MRT projects is advantageous

Responsibilities:

• Formulate and execute strategic procurement and contract management support for all directly invested projects.
• Manage and oversee a team of Quantity Surveyors in tender preparation, submission, budgeting, and forecasting.
• Review cost assumptions for new projects.
• Support Risk Management by screening and strengthening contracts, procurement practices, and SOPs for joint-venture projects.
• Attach to project companies for short durations to provide procurement and contracts management support.
• Review project Procurement and Contracts Management Policies and Processes for compliance with Group policies.
• Oversee and resolve delayed and disputed costs, including variation claims.
• Develop and implement strategies for managing Extension of Time (EOT) claims, providing comprehensive support throughout the process.
• Provide assistance and guidance to other departments on procurement activities, ensuring compliance with the Group’s procurement policies and procedures.

Requirements:

• Degree in Building, Quantity Surveying, or a related field, with a minimum of 7 years' experience in a similar capacity.
• Relevant experience in preparing Tenders for Building, Civil & Infrastructure, and interior design works across infrastructure, industrial, residential, and commercial projects.
• Familiarity with Contracts, Law, and local legal requirements, with strong contractual and pricing knowledge in Vietnam, Indonesia, and China being an advantage.
• Professional qualifications from recognized Quantity Surveying bodies (e.g., SISV, RICS, MRICS) are preferred.
• Willingness to travel as needed.
• Open to candidates from Developer, Consultancy, or Contractor backgrounds.
• Regional exposure is a plus.

HUMAN RESOURCE

• Responsible for preparing monthly payroll, CPF submission, IR8A, IR21 submission, etc.
• Provide support in employee life cycle process such as recruitment, onboarding, development and offboarding activities
• Process HR benefits claims, leave application, and maintain personnel file record
• Responsible for work passes application (WP, Spass), renewal, and cancellation for foreigner employees.
• Assist in staff insurance claim and renewals i.e. WICA or medical injuries
• Any ad-hoc admin duties assigned and assist finance team.

Requirements

• Diploma/Degree holders with relevant certificates and experience
• Preferably with Shipyard/Marine/Oil & Gas experience & knowledge
• Committed and responsible Team player with excellent interpersonal and communication skills, yet able to work independently
• Pro-active and able to multi-task
• Able to work under pressure
• Meticulous and resourceful
• Proficient in Microsoft Office and Outlook

• Provide reports on all areas of HR, Payroll and Learning and Development, including the application of Employment Law, HR policy, best practice and workforce development.
• Advise and strategise on the development of effective employment policies across the company.
• Provide professional leadership, support and development to HR staff, in order to increase knowledge, share best practice and to ensure that relevant professional standards are met.
• Ensure that the company complies with current regulations, accepted professional standards, policies and procedures and legislation (including legislation on data protection, the Equality Act and health and safety).
• Manage the execution of the HR Strategy and core areas of the HR department including Recruitment, Employee Relations, Workforce Administration, Employee Engagement, Payroll, Reward and Recognition, as well as maintaining and improving HR systems and management of the HR budget.
• Drive the continuous improvement agenda with focus on engagement & welfare activities, maximising productivity, devolving HR responsibilities to line managers and building leadership capability.
• Take a lead role in transforming and strengthening the organisational culture, ensuring that the company values and approach are displayed.
• Execute a plan for diversity, equality, and inclusion that aligns with company values, business strategy and commitments.
• Regularly coach, mentor and support senior and high potential colleagues to identify individual strengths and development needs, develop and maintain effective relationships and encourage retention.
• Ensure managers are sufficiently skilled and enabled to access appropriate guidance and information to manage workforce issues.

Requirement

• Good knowledge of employment regulations.
• Excellent knowledge of HR practices.
• Vast working knowledge of all HR departmental areas, including reward and recognition, welfare, learning and development, as well as HR systems and budgets.
• Proven leadership experience in managing departments and teams.
• Exceptional leadership qualities.
• The ability to develop and nurture relationships across departments.
• The confidence to provide sound professional advice.
• The ability to lead the development of effective employment policies.
• Excellent knowledge and understanding of regulations, accepted professional standards, policies, procedures and legislation (including legislation on data protection, the Equality Act and health and safety).
• The ability to analyse and review HR data to identify trends.
• Experience in determining, measuring and analysing relevant KPIs for incentive schemes.
• The ability to use office software packages competently.

Job Responsibilities include, but not limited to:

• Source for all goods and services (both locally and overseas) and to ensure that all purchases made through Purchasing Department are bona fide, properly authorized and conforms to prices and quality specifications and standards.
• Conduct annual review of the procurement strategies and policies.
• Verify goods purchased and delivered are at competitive prices; qualities conform to specifications and standards; and are delivered on time.
• Advises user departments on economic order quantities, lead times, etc so that ordering and holding costs are minimized without jeopardizing material availability.
• Develops implements and maintains an efficient, effective and objective vendor evaluation and selection system.
• Continuously monitors and evaluates vendor performance and ensure that purchasing efficiency and effectiveness are at their highest possible levels and resolve dispute quickly and professionally.
• Stay updated with market changes, new products and services in order to continuously look for opportunities to reduce purchase costs without compromising on quality or delivery.
• Maintains accurate and comprehensive information on all purchases made, filing purchasing records.
• Ensures all tender-related matters such as Tender Notice Advertisement, Tender Closing, Opening Tender Witnessing and Contracts drawing are in accordance with the Contract Administration Unit.
• Regularly monitors stock supplies to ensure adequate supply at all times for a smooth operation.
• Check completion and authorization of all purchase requests and purchase orders and that the right expense code numbers are utilized.
• Ensures the smooth running of the Purchasing & Store Inventory modules of the BIRCHSTREET system.
• Supervise and provide guidance to Purchasing Executives and Storekeeper.
• Conduct staff assessment and provide recommendations to management.
• Adhere to good Corporate Governance and Ethics Practices in the day-to-day operations based on operational processes, policy, rules and regulations.
• Prepare Monthly Agenda for sub committee meeting.
• Oversees the store team and manage inventory.
• Perform other duties as may be assigned by Management.

Key Attributes:

• Diploma or equivalent in procurement field.
• Relevant experience (preferably in F&B industry), at least minimum 6 years of working experience in managing organisation procurement process; including managing quotation / tender document publication at various platform, quotation / tender evaluation, recommendation and award.
• Strong knowledge of procurement policies, procedures, and finance policy and manual.
• Good interpersonal and communication skills.
• Meticulous and attention to details.
• Lead a team of purchasing staff and storekeeper.

Job Summary:

The Event Operations Manager/Assistant Manager will be responsible for overseeing the planning, coordination, and execution of events. The role requires excellent project management skills, attention to detail, and the ability to work under pressure while ensuring the seamless delivery of high-quality events. This position will collaborate closely with internal teams, clients, vendors, and stakeholders to ensure the success of all events.

Key Responsibilities:

1. Event Planning and Coordination:Lead and manage the planning and execution of events, including conferences, seminars, exhibitions, corporate events, and social events.
   Develop and maintain detailed event timelines, checklists, and project plans to ensure smooth operations.
   Coordinate logistics, such as venue selection, catering, audiovisual, transportation, and accommodation for attendees.
   
2. Vendor Management:Identify, negotiate, and manage relationships with event vendors, suppliers, and service providers.
   Ensure all vendors meet quality standards and timelines while staying within budget.
   
3. Team Management:Oversee and lead the event operations team, ensuring clear communication, task delegation, and team collaboration.
   Provide training and support to junior staff or temporary event workers.
   Supervise and manage on-site event staff to ensure smooth operations on the event day.
   
4. Client Relationship Management:Act as the main point of contact for clients before, during, and after events.
   Address client needs and ensure their expectations are met.
   Provide on-site support to clients, ensuring their satisfaction with event operations.
   
5. Budget Management:Develop and manage event budgets, ensuring that events are executed within allocated costs.
   Track and reconcile event expenses and provide regular updates to management.
   
6. On-site Event Management:Oversee the setup, operations, and breakdown of events.
   Ensure that all equipment, signage, and other event-related materials are prepared and delivered on time.
   Manage on-site logistics, attendee check-in, and other operational activities.
   
7. Health & Safety Compliance:Ensure that events comply with local regulations, health, and safety standards.
   Assess risks and implement contingency plans for unforeseen circumstances.
   
8. Post-Event Analysis and Reporting:Collect feedback from clients, participants, and vendors to evaluate the success of the event.
   Prepare post-event reports, highlighting successes and areas for improvement.
   Analyze event performance and suggest improvements for future events.
   

Requirements:

• Education: Bachelor’s degree in Event Management, Hospitality, Business Administration, or a related field.
• Experience: Minimum of 2 to 3 years of experience in event operations, with at least 1 years in a managerial capacity.
• Skills:Strong project management skills with the ability to multi-task and prioritize.
  Excellent communication and interpersonal skills.
  Strong problem-solving and decision-making abilities.
  Attention to detail and a commitment to delivering high-quality events.
  Proficient in event management software and Microsoft Office Suite.
  
• Knowledge:Familiarity with event production, logistics, and vendor negotiation.
  Knowledge of local regulations and industry best practices in Singapore.
  
• Language Skills: Fluent in English and Chinese (both written and spoken).
• Personal Attributes: Highly organized, proactive, flexible, and able to work under pressure. Ability to work independently and as part of a team.

Additional Information:

• The role requires flexibility in working hours, including evenings and weekends, depending on the event schedule.
• Occasional travel may be required for off-site events.