Local MNC, with business investment across various industry, is seeking for committed individuals to join the as Personal Driver!

Budget for this role: S$3700

Responsibilities

• To chauffeur Director for daily routine and appointments
• Maintenance of vehicle
• Ad-Hoc duties

Requirements

• Experienced personal drivers for MNC and holds accident free records with good driving skills.
• Able to work on Saturdays (OT)
• Mature and able to work within short notice

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

· To maintain safety and health in accordance with WSH Act and WSH legislative requirements.

· Responsible for administration of safety and health records according to the company’s accreditation such as ISO, OSHAS and BizSafe requirements and preparation for audits.

· Responsible for implementation and administration of site Safety and Health Management System (SHMS), identification of WSH hazards, implementation of control measures, conduct Safety inspection and Safety committee meetings, update and reviewing of changes.

· To provide technical and professional safety assistance to the site construction management.

· To brief Project Manager or Project Team regularly on the execution status of the overall EHS program.

· To conduct daily EHS toolbox meeting, prepare and maintain PTW records.

· Promptly correct any unsafe condition or practice.

· To conduct accident or incident investigations and preparation of investigation reports, including the effective closures of all corrective or preventive actions.

· Recommend Stop Work Order to Project Manager when unsafe conditions arise, including to promptly correcting any unsafe condition or safe work practice.

· Identify environmental health irregularities and recommend measures to rectify such irregularities.

· Inspect site to ensure all facilities and equipment relevant to the maintenance of environmental health are in proper working conditions and do not pose any environmental health hazard.

· Participate as a risk management team member in the site RM organization.

· Participate in risk assessment activities for site.

· Any other duties as may be assigned.

. May be required to do night shift

. Preferable with own transport

Responsibilities

• Provide administrative support to the Sales teams with reports and spreadsheets; filing and general administrations

• Keep track, monitor and ensure customers’ contracts are renewed on time

• Support Sales team in preparing quotations, tender and bids, and contracts renewal

• Record/input sales orders and legal completion into the sales ordering system

• Ensure the sales extraction sheets are completed and kept up to date on weekly basis

• Produce weekly and monthly reports for the BU

• Support in the tenders presentation and submission

• Support the order processing functions, such as costing sheet, hosting agreement etc

• Ensure timely invoicing and collection

• Support marketing activities, such as website updates, customer events etc

• Check all POs/ISRs from internal and external customers to ensure items, quantity, and amount are correct

• Provide clear instructions to Sales Support & Logistics Management team upon receiving of customer’s PO

• Monitor inventory stock level

• Follow up on all in-coming stocks from vendors and inform customers (internal and external) on the deliveries date

• Check current existing stocks as and when required by sales and pre-sales

• Provide administrative support for the BU

• Any other ad-hoc duties as required or assigned

Requirements

• Diploma in any discipline

• Minimum 5 years of experience in sales administrative roles

• Sales support or related skills is a must

• Have excellent numeracy skills (Good in numbers)

• Highly organised, able to multi task and work under pressure with tight deadlines

• Basic accounting and SAP knowledge is preferred

• Excellent communication and interpersonal skills

• Proficient in MS Office (MS EXCEL)

• Prefer candidates whom can start work immediate or less than a week notice

Licence no: 12C6060

Responsibilities

• Implementation of medium to large scale Biometric (.NET Framework) projects

• Conduct formal release tests and/or regression tests;

• Prepare test plans/cases, scripts and project related test deliverables;

• Generate test data to test each software or hardware component according to the quality criteria and business requirement;

• Design and develop automated testing procedures or scripts and keep them up-to-date;

• Ensure quality and accuracy is maintained throughout the software test life cycle;

• Enable timely delivery of the software or hardware release according to project schedule;

• Provide timely progress status update for Internal SIT and UAT, and onsite UAT;

• Ability to understand and adapt to relevant technologies and products; and

• Ability to work with team members to troubleshoot any problems with systems in production.

Requirements

• Diploma/Bachelor Degree in Computer Engineering/Science or IT related course;

• Minimum 2-3 years functional, scenario and performance testing experience;

• Experience in Oracle and Microsoft SQL Server Databases;

• Experience in Katalon and knowledge in SeleniumHQ and HP Load Runner will be advantageous.

Licence no: 12C6060

This advertisement is recruiting for the position of Administrative Assistant.

If successfully selected, you will be seconded to MOE secondary school located in Toa Payoh.

Contract Period: From 01 January 2026 to 31 December 2026

Option to Extend: From 1 Jan 2026 to 31 Dec 2026.

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 9:00am to 6:30pm, inclusive of 1 hr lunch break
• Fridays: 9:30am to 6:30pm, inclusive of 1 hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays.

The service required are set out as follows :

• Procurement – procurement of adhoc small value items, including stationery, food catering, bus bookings.
• Student administration – Help to process applications for financial assistance and related schemes for students from low-income families.
• Finance matters – Follow up with parents on outstanding bills on a monthly basis. • Staff matters – Update leave and medical leave on the staff movement board.
• Record keeping – e.g. utilities and telecommunications monthly usage, photocopy monthly usage, maintain list of expiry dates of contracts and agreements.
• Attend to walk-in visitors (parents, vendors, etc) and students requiring assistance at the General Office.
• Attend to sick and injured students
• Answering telephone calls and directing the calls to relevant staff.
• Attend to incoming parcels and school emails
• Any other duties as and when assigned by the school.

The personnel shall minimally have the following qualifications, skills and experience:

• GCE ‘O’ Level Certificate or its equivalent, in the English medium.
• Good communication skills in English, and preferably be conversant in Mandarin.
• Able to work well under pressure and maintain a positive attitude even when under stress.
• A pleasant personality and a team player with good interpersonal skills.
• An independent worker with initiative.
• Has an eye for details, and has good organisation and time management skills.
• Proficient in Microsoft Office, especially in Word and Excel.

Candidate with relevant experience in school financial administration will be preferred

This advertisement is recruiting for the position of Technical Assistant.

If successfully selected, you will be seconded to MOE JC located in Whitley Road.

Contract Period: From 01 January 2025 to 31 December 2025

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:30am to 5:00pm, inclusive of 1 hr lunch break
• Fridays: 7:30am to 4:30pm, inclusive of 1 hr lunch break
• Service is not required on Saturdays, Sundays and gazetted public holidays.
• Note: The timing might change based on school needs. School will communicate with the personnel 2 weeks in advance.

The Technical Assistant shall support college operations in the following areas:

• Support Teaching and Learning – Provides technical assistance to teachers (if required) during lessons on issues related to projectors or sound system in classrooms, lecture theaters, computer labs and seminar rooms.
• Supports school Events – Prepares, sets up, positions, connects and configures audio visual (AV) equipment for “live” audience and/or simultaneous broadcast to staff and students across the school.
• Equipment fault diagnosis/maintenance – Maintains and troubleshoots faulty AV equipment.
• Preventive Maintenance - Performs routine preventive check on AV equipment. • Asset Management – Perform routine inventory check of AV equipment in preparation for internal and external audit checks.
• School facilities management – supports school in the managing of contractors in carrying out periodic facilities maintenance.
• Supports the school during school-wide events and examinations.
• Coaches FSV Society members in operating AV equipment.

The TA is expected to be skilled not only in conventional AV equipment, but also be reasonably competent in dedicated digital media broadcast and production equipment . Assist Operations Manager to manage daily operations on site.

The TA reports to the Operations Manager.

The personnel shall minimally have the following qualifications, skills and experience:

• National ITE Certificate (Nitec), or its equivalent, or higher, in audio and video specializations and with at least 1 year of experience in the similar field or professions.
• Nitec in other field of studies may be considered.
• Proficiency in English (Oral and Written)
• Basic working knowledge of Microsoft Office applications (Word, Excel, PowerPoint)

This advertisement is recruiting for the position of Operation Executive.

If successfully selected, you will be seconded to MOE secondary school located in Haig Road.

Contract Period: From 01 Dec 2024 to 30 Nov 2025

Option to Extend : From 1 Dec 2025 to 30 Nov 2026

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 8:00am to 5:30pm, inclusive of 1 hr lunch break
• Fridays: 8:30am to 5:30pm, inclusive of 1 hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays.

The services required are set out as follows:

The roles and responsibilities of the Operations Executive will be as follows:

1. Assist Operations Manager to manage daily operations on site.
2. Assist Operations Manager to plan manpower for operations.
3. Assist Operations Manager in minor repair work.
4. Identify faults to ensure school is safe and the building is properly maintained.
5. To accompany, monitor and supervise contractors when in school for repairs/maintenance
6. Security control at the school foyer in the even of event.
7. Support all school operations and OM/AM and School Leaders.

The personnel shall minimally have the following qualifications, skills and experience:

• A meticulous individual who is able to multi-task and work independently in a fast paced environment
• A polytechnic diploma, preferably in Facilities Management related discipline with 3 years of relevant experience;
• Those without a diploma and with relevant experience may also apply
• An effective team player with good interpersonal and communication skills.

• Carries out new / renewal of work permit applications for foreign workers and follows up with the purchase of bond guarantee;
• Co-ordinates with site staff on workers’ renewal and cancellation of work permit matters;
• Follows through on home leave application of foreign workers and seeks the necessary approvals;
• Purchases air ticket for resigning workers;
• Updates new worker details (passport, bank account no, work permit) in payroll system and worker particulars folder;
• Carries out computation of workers’ payroll and data entry in payroll system;
• Assists in the preparation of costing report by keying in the cost allocation in the payroll system after payroll processing;
• Assists in the reconciliation of credit card bills by matching the invoices with the receipts before passing on to Accounts Department;
• Carries out prompt update of staff and worker daily movement report;
• Follows up promptly on government application of foreign worker levy waiver;
• Carries out periodic checking of workers’ passport expiry dates;
• Carries out scanning and filing of workers documentation;
• Creating invoice
• Performs any other duties as assigned.

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of vegetables/fruits, frozen foods, frozen chickens/meats/fishes, groceries, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

Work Hours:

- Monday - Friday (Morning Shift: 8AM - 5PM / Afternoon Shift: 1PM - 10PM)

What we are looking for:
- Basic Knowledge In IT Or Email Outlook,
- Basic Knowledge In ITIL
- Duties are mainly dispatching incident tickets via remedy and allocate these incidents to team mates for issue resolution
-Email Monitoring of IT Issues and assigning emails to respective team members for resolution.
- Job Level: Fresh Graduates/Junior 1-3 years

Job Objectives

The specialized First Recovery Support IT Production Support Engineer is responsible to support application wellness in production systems, Managing monitoring of system exception emails, help desk incident assignments and distribution within teams. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.

Core Key Responsibilities

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.

Job Descriptions

• Engage on Social Media: Manage and grow our social media channels, including Facebook and other platforms, by creating captivating content and fostering audience interaction.
• Enhance Customer Relations: Maintain and update our CRM database, ensuring precise customer information and effective communication.
• Lead Live Streaming Efforts: Oversee live streaming activities, promptly fulfill orders, and coordinate stock transfers to enhance customer experience.
• Resolve Customer Issues: Efficiently handle customer complaints, providing swift and appropriate solutions to ensure satisfaction.
• Showcase Our Products: Prepare and update product lists for marketing campaigns, highlighting our offerings to attract and engage customers.
• Support Events: Provide vital administrative support for local roadshows and events, contributing to their successful execution.
• Optimize Marketing Operations: Execute daily marketing administration tasks to ensure seamless department operations, along with any additional ad hoc duties as needed.

Requirements:

• Diploma/Bachelor's Degree in Marketing or a related field.
• Minimum of 1 year of experience in marketing.
• Proven ability to work effectively within timelines and meet project deadlines.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and social media platforms.
• Ability to work independently and as part of a team in a fast-paced environment.

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of vegetables/fruits, frozen foods, frozen chickens/meats/fishes, groceries, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

Summary

• Location: Buangkok MRT
• Working Hours and Days: Mon - Fri, 8.30am to 6pm

Responsibilities

• Full spectrum of HR functions including HR business partnering role, recruitment, employee relations, process improvement projects, data analysis and reporting.
• Establish rapport and provide advice and support on HR-related matters with other departments

Requirement

• Degree in any discipline with strong interest in HR
• Minimum 3 years in Human Resource function is preferred
• Strong knowledge of recruitment strategies and techniques
• Proficient in SuccessFactors and Microsoft Office Suite is an advantage
• Relevant experience in healthcare sector or data analysis will be an advantage

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chua Pei Jie Emily

Registration Number: R24125061

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

• Diploma in Electrical Engineering or related field.
• Experienced in supporting offshore sites during project implementation phases.
• Proficient in troubleshooting, diagnosing, and isolating faults within communication systems.
• Capable of managing inventory, warehouse, transportation, and other logistics operations effectively.
• Familiar with shipyard environments and able to adapt to their unique requirements.
• Skilled in system testing, checkout, and performing rack cable and system installations.
• Capable of working independently with minimal supervision to meet project deadlines.
• Knowledgeable in shipboard communication systems and their specific configuration for site deployment.
• Possess a strong system engineering background, with the ability to disassemble, assemble, and troubleshoot individual system components for basic fault isolation.

Apply, please kindly email your updated resume to [email protected].

Only shortlisted applicants will be notified.

APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)

- 1 year contract

- United Square/Islandwide

- Up to $2300 + allowances + incentives

- Any 5 or 6 work days in a week, off day either 1 weekend or 2 weekday

Job description:

• Focus primarily on creating awareness of our Product Campaign at our partner’s space.
• To drive Digital Self-Serve platform to customer.
• Provide guidance should customer faced difficulties maneuvering the site.

Period:

• 1 Year Contract (Renewable)

Working Hours: (timing below not fixed, can be shorter, or different hours)

• Monday – Friday: 10.00am to 6.00pm
• Saturday / Sunday & Public Holidays: 11.00am to 9.00pm

Salary:

• Basic up to $2,300 plus incentive + HP ($100) and Transport ($300) allowances + Commission

Working Location:

• United Square
• Island wide deployment

Requirements:

• Good Communication Skills.
• Highly Motivated to have a career in Banking Sales.
• Minimum N-Level holders and above.
• Highly Sales driven to achieve Sales Targets and able to work in fast paced environment.
• Able to work 6 working days in a week and one-off day.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Work Location: North

Working Hours: Monday to Friday 8.30am – 6pm

Working Period: Immediate (3 – 6 Months)

Monthly Salary: up to $2390 per month

Responsibilities:

• Handle correspondences via emails or hardcopy letters
• Perform general administrative duties such as data entry, photocopying and filing
• Any other adhoc administrative duties as assigned

Requirements:

• Minimum GCE ‘A’ Level and above
• Proficient in English
• Able to work independently and an excellent team player who is task-orientated
• Possess initiative and positive attitude
• Proficient in Microsoft Office and has Good Excel Skills
• Must be able to commit for at least 3 Months and above

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

- Permanent

- $3,000 to $3,500

- Mon- Fri: 9am - 6pm (can be hybrid after probation period)

- Suntec City

Responsibilities:

• Doing Work Pass, Singapore PR, and Singapore citizenship applications
• Processing of business incorporation registration, various visas etc.
• Attend to clients inquiries professionally
• Gather all the documentation needed for the processing of service request
• Other ad-hoc job assigned by manager

Period:

• Permanent

Working Hours:

• Mon – Fri: 9am - 6pm (can be hybrid after probation period)

Salary:

• $3,000 to $3,500

Location:

• Suntec City

Requirements:

• Proficient in MS office application
• Good command of English
• Good to have immigration experience (past experience doing Work Pass, Singapore PR, citizenship applications, business incorporation registration, various visas)

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Registration no: R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: R1332758)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Looking for a skilled Tiler, with 12 or more years of experience, who can also take up extra supervisory roles.

Working hours from 8.30am to 5pm, Monday to Saturday.

Construction sites varies island-wide, no transportation provided. Must be hardworking and open to doing OT.

Looking for a skilled Tiler, with 5 or more years of experience, who can also take up extra supervisory roles.

Working hours from 8.30am to 5pm, Monday to Saturday.

Construction sites varies island-wide, no transportation provided. Must be hardworking and open to doing OT.

Roles & Responsibilities

Veracity is part of RGP's family of brands, a consulting arm that solves business problems by delivering digital workflows that matter. Veracity is one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we have an opening for Application Development Manager.

The Application Development Manager is responsible for applying innovative technical solutions to business processes, maintaining applications, consulting with business analysts and/or project managers to develop technical solutions, developing design and functional specifications, performing pre-implementation training, and providing post-implementation support.

We Hire for Culture First:

Our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market.

Other companies give you a job. We give you opportunity.

Veracity is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.

The role:

• Customer-facing technical consulting experience with ServiceNow, ServiceNow platform development
• Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow
• End-to-End development and complex workflows
• Applies innovative technical solutions to business and the application processes
• Defines and documents procedures for processes and workflows
• Works on multiple projects as a project team member, occasionally as a project leader
• Responsible for troubleshooting problems as reported by users
• Supports Web access and electronic messaging services and maintains a secure systems environment
• Communicates effectively with management and other members of the project
• Integration of disparate systems using SOAP and REST APIs
• Mid-Server Configuration (to facilitate REST calls); CMDB configuration and integration
• Creation of Web Service for data integration
• Additional duties as assigned and defined by management.
• Handle Architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture.
• Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations.
• Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models.
• Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation.
• Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro and CSM Pro.
• Account for possible project challenges on constraints including, risks, time, resources and scope.
• Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks
• Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions.

Requirements:

• 5+ years ServiceNow development experience and 3+ years Solution Architect Role
• Configuration experience in following modules on dedicated as well as shared instances (IM, CM, PM, SRM, KM, Release Management, Event Management, Configuration Management and Asset Management)
• ServiceNow certifications (Administrator is a must-have, Developer or Implementation Specialist are preferred)
• Bachelor’s Degree in Computer Science, Information Systems, or other related field or 4-6 years equivalent work experience
• Development experience in following areas: Business Rules, Access Control Rules, Script Includes, Script Action, UI Actions, UI Scripts, UI Policy, Data Policy, Client Scripts, UI Macros, Jelly, Web Services, Glide Record, Glide AJAX, Workflows, JSON, Encryptions Plugin, Notification, Reporting, Discovery (a plus), Integration, SSO, MID Server, LDAP
• Extensive knowledge of two or more Front End Technologies: HTML, JSTL, DHTML, JavaScript and CSS, XML, XSL, XSLT
• Works effectively in a team-oriented, collaborative environment
• Strong interpersonal and oral communication skills
• High level of expertise in multiple system environments
• Proven problem-solving abilities and strong attention to detail and quality work output
• Domain Separation Experience

Roles & Responsibilities

Veracity is part of RGP's family of brands, a consulting arm that solves business problems by delivering digital workflows that matter. Veracity is one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we have an opening for Software Development Manager.

As a Software Development Manager, you will be leading teams and supporting projects deploying ServiceNow based solutions for Veracity clients globally.

As part of the broader project team, responsibilities will include liaising directly with clients to identify and document their requirements and the configuration and development of software to meet those requirements.

The Software Development Manager is also responsible for delivering outcomes for our clients. You will be conducting needs assessments, configuring applications, integrating third-party apps, building, and maintaining relationships, training and ongoing client support and follow-up. You are technically very strong and can work with customers to ensure their business requirements are solved not only through technology but also through people and process solutions.

Besides this, you will also be providing leadership focus for both your team and for the clients that you are supporting.

We Hire for Culture First:

Our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market.

Other companies give you a job. We give you opportunity.

Veracity is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.

• Investigate, document, and analyse key client organisational processes
• Work collaboratively with the project management team to determine required resources and create realistic timelines
• Maintain an effective client follow-up system to ensure that clients are contacted regarding project progress and overall satisfaction
• Coordinate and execute client training
• Take charge of finding information sources, gathering, and interpreting problem statement, execute analysis and present findings to team members and stakeholders
• Perform and organise ongoing support for customers such as report building, data quality, new integrations, etc
• Contribute to the development of a strategic vision for product development and enhancement
• Design and architecture solutions in appropriate platforms
• Applying in-depth functional knowledge of ITIL and ServiceNow to customer needs and requirements
• Providing advice to customers regarding industry best practices and process methodology
• Conduct analysis, design, evaluation, modification, testing and implementation of enterprise-wide systems across functional areas
• Maintain high customer satisfaction through the delivery of high-quality, timely, and thorough solutions to customer problems
• Maintain high customer satisfaction through the delivery of high-quality, timely and thorough solutions to our clients
• Enhance & increase ServiceNow knowledge by doing continuous learning, training and certification
• Manage and lead a team of employees, communicate company goals, safety practices, and deadlines to the team. Motivate team members and assesses their performance.
• Provides help to management, including hiring and training, and keeps control updated on team performance.
• Own a distinct aspect of project delivery
• Conduct training & workshops

Basic requirements

• 5-7 years of professional experience
• Expert ServiceNow knowledge
• Sound JavaScript knowledge
• Openness to travel
• Tertiary education preferred

Professional qualifications and education requirements

• Extensive work-experience in ServiceNow projects
• Integration project experience
• ServiceNow admin certification (CSA)
• ITSM Experience
• Excellent problem solving & communication skill
• Team lead & project management skill
• Embrace design thinking

Additional preferred skills

• ITIL Foundation Certified
• ServiceNow certified application developer (CAD)
• ServiceNow certified implementation specialist (CIS)

Roles & Responsibilities

Veracity is part of RGP's family of brands, a consulting arm that solves business problems by delivering digital workflows that matter. Veracity is one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we have an opening for Software and Application Manager.

As a Software and Application Manager, you will be leading global teams and supporting multiple projects deploying ServiceNow based solutions for Veracity clients globally.

Your duties include working directly with clients, analysing and planning business strategy, and advising clients on technology solutions. You are also responsible for leading the team during client projects and overseeing its daily operations.

Software and Application Manager is also responsible for delivering outcomes for our clients. You will be conducting needs assessments, configuring applications, integrating third-party apps, building, and maintaining relationships, training and ongoing client support and follow-up. You are technically very strong and can work with customers to ensure their business requirements are solved not only through technology but also through people and process solutions.

Key Responsibilities

• Participation in client engagements, reporting to engagement managers
• ServiceNow platform development
• Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow
• End-to-End development and complex workflows
• Applies innovative technical solutions to business and the application processes
• Defines and documents procedures for processes and workflows
• Works on multiple projects as a project team member, occasionally as a project leader
• Responsible for troubleshooting problems as reported by users
• Communicates effectively with management and other members of the project
• Additional duties as assigned and defined by management
• Investigate, document, and analyse key client organizational processes
• Maintain an effective client follow-up system to ensure that clients are contacted regarding project progress and overall satisfaction
• Take charge of finding information sources, gathering, and interpreting problem statement, execute analysis and present findings to team members and stakeholders
• Contribute to the development of a strategic vision for product development and enhancement
• Design and architecture solutions in appropriate platforms
• Applying in-depth functional knowledge of ITIL and ServiceNow to customer needs and requirements
• Providing advice to customers regarding industry best practices and process methodology
• Conduct analysis, design, evaluation, modification, testing and implementation of enterprise-wide systems across functional areas
• Maintain high customer satisfaction through the delivery of high-quality, timely, and thorough solutions to customer problems
• Enhance & increase ServiceNow knowledge by doing continuous learning, training and certification
• Manage and lead a team of employees, communicate company goals, safety practices, and deadlines to the team. Motivate team members and assesses their performance.
• Provides help to management, including hiring and training, and keeps control updated on team performance.
• Own project delivery

Basic requirements

• 5-9 years of professional experience
• Expert ServiceNow knowledge
• Expert JavaScript knowledge
• Comfortable with organization leadership roles and working towards the organization’s goal & values
• Openness to travel
• Tertiary education preferred

Professional qualifications and education requirements

• Extensive ServiceNow project experience
• Ability to work independently
• A logical and systematic approach to solving analytical tasks.
• Willingness to invest time in its knowledge and competencies
• Communication and presentation skills (verbal & non-verbal)
• Team leading & project management skill
• Embrace design thinking
• ServiceNow Certified System Administrator (CSA)
• At least 2 ServiceNow Certified Implementation Specialist (CIS)

Recruitment:

• Manage manpower needs by sourcing, identifying, and selecting suitable candidates that match the hotel's profiles.
• Conduct market surveys and provide labor market insights and trends to enhance recruitment strategies and forecasting (manpower planning).
• Find external candidates to complement the hotel's workforce in compliance with local labor laws.
• Monitor the number of recruits to ensure it aligns with business needs.
• Prepare monthly statistics related to manpower, turnover, etc.

Compensation:

• Ensure that salaries for new hires and promotional adjustments align with approved salary ranges.
• Conduct annual salary and benefits surveys and keep an updated database on compensation packages offered by competitor hotels.
• Oversee and manage the annual performance appraisal process.
• Administer fringe benefits for different staff categories according to HR policies and procedures.
• Gather and compile relevant statistical reports on manpower and labor costs.
• Assist in compiling data for the Human Resource Budget.
• Maintain an efficient HR system to provide timely and updated information to management and departments.

Employee Relations:

• Offer counseling services to help staff perform their jobs more effectively.
• Provide guidance on recruitment, training, development, staff welfare, compensation, and retention.
• Advise Department Heads and Managers on HR matters following policies, procedures, and local laws.
• Assist in creating and updating HR policies and procedures.
• Review existing HR policies and practices and explore the feasibility of standardization.
• Interpret hotel policies to key personnel and ensure strict compliance.
• Approve part-time and overtime requisitions for departments.
• Establish an effective communication system between the hotel and employees.

Industrial Relations:

• Handle all industrial relations issues, including collective bargaining with unions, resolving employee disputes, and conciliating with unions/ministry.
• Conduct Board of Inquiry for disciplinary issues and recommend actions to maintain staff discipline.
• Foster and maintain a positive relationship with the union, liaise with union officials on industrial relations matters, and resolve grievances in line with legal requirements.
• Develop and implement HR and industrial relations policies, guidelines, and practices for the hotel.
• Review employee-related activities to ensure compliance with local legislation, safety regulations, and legal requirements.
• Network with other hotel HR practitioners to stay aligned on salary administration, compensation, and benefits.

Training:

• Work closely with Department Heads to assess training and development needs, maintaining open communication to improve employee skills, attitudes, and knowledge.
• Monitor training expenses to ensure they stay within budget.
• Prepare monthly and yearly reports on training activities.
• Oversee the maintenance of training records and ensure they are updated regularly.

Welfare:

• Promote a healthy work environment through sports and recreational activities.
• Ensure the maintenance of staff facilities to create a motivating environment.
• Oversee the upkeep of the staff cafeteria and ensure the provision of nutritious meals.
• Ensure all notices are displayed on the staff canteen notice board.
• Assist employees with welfare-related matters.
• Manage medical costs and ensure adequate insurance coverage.
• Perform any other duties as assigned by management.

Performance Management:

• Collaborate with department heads to create effective performance reviews and SMART plans to measure individual performance and identify areas for improvement and challenges.

Career Management, Succession Planning & Outplacement:

• Work with top management to:Identify high-potential associates.
  Develop career programs for key employees to support the company’s growth.
  Create programs and timelines to facilitate smooth transitions for employees entering or exiting their positions.

Requirements:

• With Diploma or Higher in related field.
• At least 3+ years of experience in related working experience.
• Well-versed in MS Office Applications.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

The primary focus of this position is the support the maintenance of the human resource management system (HRMS) in addition to other systems supported by the HRIS team. This position serves as a technical point of contact for assigned functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The HRIS analyst also supports HRMS upgrades, patches, testing and other technical projects as assigned.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. System Maintenance (5% of time): Assist in the review, testing and implementation of HRMS upgrades or patches. Collaborate with functional and technical staff to coordinate application of upgrade or fix. Maintain HRMS tables. Document process and results.
2. Production Support (20% of time): Provide support for HRMS, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
3. Projects/Process Improvement (55% of time): Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. Serve as a key liaison with third parties and other stakeholders (e.g. payroll). Use project management skills in managing projects. May provide overall project management for a given HR initiative.
4. Reports/Queries (10% of time): Write, maintain and support a variety of reports or queries using appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.
5. Training (5% of time): Develop user procedures, guidelines and documentation. Train clients on new processes/functionality. Train new system users.
6. Individual Development (5% of time): Maintain awareness of current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies. Examine trends in information systems training, materials and techniques. Through classes, reading, CBTs or other mechanisms, continuously increase both HR knowledge and HRIS application/tools knowledge. Participate in user group meetings/conferences.

Requirements

• Min Degree in Human Resources
• Min 4-5 years of experience would be at an advantage
• Office Hours/ 5 Days
• Excellent communication skills is a must
• Good management skills of team

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599