• Working Location: Bishan
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (Subject to monthly extension)
• Office Hours

Responsibilities:

• Assist customers with their enquiries on services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience in the service industry will be advantageous
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Work Location: Central

Working Hours: Mon - Fri Office Hours

Salary commensurate with experience

Attractive Performance Bonus and Benefits

Responsibilities:

• Manage key accounts for Temp/Contract roles
• Sourcing candidates through different recruitment channels
• Adhere to all recruitment guidelines
• Acts as an advocate for hiring managers and candidates throughout the recruitment process and provide follow up
• Build a consistent talent pipeline

Requirements:

• Diploma and above
• Multi-tasker, proactive, resourceful, dynamic, resilient and is driven to work in a fast-paced work environment
• Good communication and interpersonal skills
• Strong drive to succeed in placement closure
• Attainment of CEI certification will be advantageous

Interested candidates, kindly send in your resume to:

[email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

• Working Location: Tanjong Pagar
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (Subject to extension)
• Mon - Fri Office Hours (Not required to work on weekends and PH)

Responsibilities:

• Handle / Manage enquiries from customers
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

Work Location: Outram (Govt Agency)

Working Hours: Mon to Fri Office Hours

Contract Role

Monthly Salary: up to $2500 per month

Job Scope:

• Assist programme manager in administrative duties
• Manage and follow up with enquiries received and consult officers for any complex issues
• Assist with the monthly processing and raising of invoices and any matters relating to invoices
• Collaborate closely with internal stakeholders and external vendors to seamlessly integrate translated content into marketing materials.

Requirements:

• Diploma or above, preferably in business administration
• 3 to 5 years of working experience preferably in Customer Care Management and/or Ops Admin Management
• Good customer service, communication, project management and time management skills.
• Proficient in Microsoft Office tools, e.g. Excel, Powerpoint, Word, Outlook etc.
• Proficient in Pivot Table will be advantageous.
• Meticulous with good attention to detail.
• Able to work independently and be proactive.

Interested candidates, kindly email your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Key Responsibilities:

• Full-Cycle Recruitment: Manage the end-to-end recruitment process for blue collar positions, including job posting, sourcing, screening, interviewing, and onboarding.
• Talent Sourcing: Utilize various sourcing methods, including online job boards, social media, community outreach, and job fairs, to attract a diverse pool of candidates.
• Candidate Screening: Conduct initial screenings and interviews to assess candidates’ qualifications, experience, and cultural fit.
• Stakeholder Collaboration: Work closely with hiring managers and operational leaders to understand workforce needs and develop effective recruitment strategies.
• Pipeline Development: Build and maintain a talent pipeline for future hiring needs by developing relationships with potential candidates and maintaining an up-to-date database.
• Compliance: Ensure all recruitment activities comply with company policies, labour laws, and industry regulations.
• HR Support: Assist with various HR responsibilities, such as employee onboarding, performance management, conflict resolution, and employee relations.
• Reporting: Provide regular updates and reports on recruitment metrics, challenges, and successes to relevant stakeholders.

Qualifications:

• Experience: Minimum of 3-5 years of experience in recruiting blue collar workers, preferably in an operations or industrial environment.
• Education: A relevant degree preferred
• Strong understanding of job requirements and industry standards.
• Excellent interpersonal and communication skills.
• Proficiency in using recruitment software and applicant tracking systems (ATS).
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Problem-solving mindset with the ability to handle multiple tasks and priorities.
• High level of professionalism and integrity.
• Ability to build and maintain positive relationships with candidates and internal stakeholders.
• Flexibility and adaptability to changing recruitment needs and priorities.
• Detail-oriented with a focus on delivering quality results.

Kindly email your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Responsibility:

Security Assessment, Planning, and Control

• Ensure compliance and proficiency of cloud services and virtual environments.
• Perform annual and on-demand security reviews for cloud outsourcing as required by the Head Office, local regulators, and the outsourcing committee.
• Carry out monthly security access evaluations for the Human Capital Management Department.
• Create, implement, and review security policies and user access matrices to protect employee data.
• Address security incidents reported by the compliance team and carry out necessary corrective measures.
• Develop and deliver training and awareness sessions for the Human Capital Management Department.
• Assess and recommend new security tools and technologies.
• Ensure timely application of the latest patches across all Human Capital Management systems.
• Design and test disaster recovery and business continuity plans to maintain infrastructure resilience.

Project Management

• Participate in the HRIS project team in a designated role, such as Project Manager or Security/Data Subject Matter Expert, ensuring smooth planning and execution from start to finish.
• Serve as the Human Capital Management Department’s Subject Matter Expert (SME) for all infrastructure security and data integration aspects of automation projects. Collaborate with the Japan Head Office Security team to implement solutions in line with security regulations, including compliance with PDPA as necessary.
• Act as a liaison between end users, the Human Capital Management team, and the IT department as needed to comprehend business requirements for HR-related Cloud (SaaS) solutions.
• Prepare and deliver regular project updates while ensuring thorough documentation of business requirements and changes.
• Develop budget proposals for identified project initiatives, engaging and negotiating with the Japan Head Office for their support where applicable.
• Advocate for digital transformation initiatives by helping users understand the purpose of changes being implemented.

Job Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field with approximately 5-7 years of experience in IT services for financial institutions.
• Experience with implementing regional projects.
• Proficiency in Japanese is preferred, as this role involves communication with stakeholders in the Japan Head Office Security Department.
• Comprehensive understanding of cloud platforms and security; or the ability to quickly learn and adapt to evolving technologies in the industry.
• Strong techno-functional aptitude, particularly with SAP SuccessFactors, is beneficial.
• Familiarity with MAS cloud outsourcing practices is a plus.
• Strong stakeholder management skills are essential.
• Capacity to thrive in a fast-paced environment with shifting priorities while maintaining motivation for continuous learning in work-related areas.
• Willingness to take on ad-hoc projects, such as leading minor initiatives or managing change requests as time permits

To apply, please visit www.gmprecruit.com and search for Job Reference: 24964

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

The primary focus of this position is the support the maintenance of the human resource management system (HRMS) in addition to other systems supported by the HRIS team. This position serves as a technical point of contact for assigned functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The HRIS analyst also supports HRMS upgrades, patches, testing and other technical projects as assigned.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. System Maintenance (5% of time): Assist in the review, testing and implementation of HRMS upgrades or patches. Collaborate with functional and technical staff to coordinate application of upgrade or fix. Maintain HRMS tables. Document process and results.
2. Production Support (20% of time): Provide support for HRMS, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
3. Projects/Process Improvement (55% of time): Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. Serve as a key liaison with third parties and other stakeholders (e.g. payroll). Use project management skills in managing projects. May provide overall project management for a given HR initiative.
4. Reports/Queries (10% of time): Write, maintain and support a variety of reports or queries using appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.
5. Training (5% of time): Develop user procedures, guidelines and documentation. Train clients on new processes/functionality. Train new system users.
6. Individual Development (5% of time): Maintain awareness of current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies. Examine trends in information systems training, materials and techniques. Through classes, reading, CBTs or other mechanisms, continuously increase both HR knowledge and HRIS application/tools knowledge. Participate in user group meetings/conferences.

Requirements

• Min Degree in Human Resources
• Min 4-5 years of experience would be at an advantage
• Office Hours/ 5 Days
• Excellent communication skills is a must
• Good management skills of team

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilies:
• Testing lead support for Unit Test, Integration Test and System Test for corporate banking or retail banking system
• Project lead support to PM in managing stakeholder management, end to end communication with external & internal stakeholders, requirement confirmation, test estimation preparation, schedule & resource planning and end to end project execution
• Test plan preparation for various test phases UT, IT & ST. Test specifications (scenarios/cases/sample data) creation & execution for banking system
• QA management and issue management for testing
• Conduct quality assurance, Root cause analysis & incident reporting.
• Lead test activities & provide support to PM for end to end project execution

Requirement:
• Masters & Bachelors degree in computer application with 3-5 years Test Consultant & Lead experience of JAVA/.Net web based application and Project Lead experience of Banking systems with Financial Institution, IT consulting or banking product company
• Experience of work with financial institutions
• Experience of Mission Critical System for large companies to lead the project
• Testing skills (e.g. Test, how to get evidence, Report to issue)
• Knowledge of Liquidity management, deposits, customer notification, SWIFT MT, MX messages is advantage
• Past experience in JAVA / J2EE based application and Oracle DB
• Manual Testing skills are mandatory including test planning, test prep. & test execution
• Knowledge of Tools like Excel, Word, PowerPoint, JIRA, HP Quality Centre are preferred.
• Automation Testing skills like Selenium (Good to have)

Shortlisted candidate will be offered a 1 Year agency contract employment.

License No. : 12C6060

Healthcare settings recruiting Human Resource Executive.

Job Scope:

• Manage full spectrum of payroll process.
• Responsible for full spectrum of HR functions:
• Recruitment, interviewing, appointment, resignation/termination training and development
• Familiar with BIPO HR sytem, Government claims
• HR and personal data protection policies, SOPs, employee handbook
• Training-related funding applications (WDA, VCF, SDF etc)
• Good understanding of Singapore employment act.

Job Requirements:

• Singaporeans Only
• Min Diploma in Human Resource/Diploma in Business Studies or other relevant certificate
• 2 years relevant work experience
• Work location: East
• Mon-Fri: 9am to 6pm

Check out Aber Care website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

This advertisement is recruiting for the position of 1 Admin Assistant(Printing).

If successfully selected, you will be seconded to MOE secondary located in Hougang.

Contract Period: From 02 January 2025 to 31 December 2025.

Option to Extend: for a further period of one year.

Personnel to be deployed at the following hours:

• Mondays to Fridays: 8:00am to 3:00pm (at least 4 hours per day), inclusive of 0.5hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays
• Service not required during school holidays unless required by the school

The service required are set out as follows :

• To facilitate all photocopying requests for lessons from teachers.
• To facilitate all photocopying requests from other school stakeholders.
• All other duties as required by the Authority.

The personnel shall minimally have the following qualifications, skills and experience:

• Applicants should preferably have completed primary school education with some prior experience in photocopying and operating a photocopying machine.

Overview:

The Printing Assistant is responsible for the preparation of materials such as study resources / worksheets / examinations papers for the school. The candidate plays an important role in supporting the school's operation through assisting in the setup, operation, and maintenance of printing machinery and providing general support.

Roles & Responsibilities:

• In charge of Processing & completing all printing requests from the staff for School Materials and Papers.
• Preparing and verifying documents.
• Tabulating & submission on a monthly basis the amount of printing/meter reading carried out using the machines.
• Managing Printing records and statistics.
• Ordering and replenish the consumables associated with school supplies and printing needs.
• Managing & ordering school inventories and consumables.
• General administration to support Admin Team and adhoc tasks

Requirements:

• Comfortable in operating printing-related machines.
• To display traits such as service oriented attitute.
• The ability to complete tasks within deadlines.

This advertisement is recruiting for the position of Receptionist cum Administrative.

If successfully selected, you will be seconded to MOE primary located in Ang Mo Kio.

Contract Period: From 02 January 2025 to 31 December 2025.

Option to Extend: From 01 January 2026 to 31 December 2026.

Personnel to be deployed at the following hours:

Contract Period: From 02 Jan 2025 – 31 December 2025.

• Mondays to Fridays: 7:00am to 4:00pm, inclusive of 1/2hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Option Period: From 01 Jan 2026 – 31 December 2026.

• Mondays to Fridays: 7:00am to 4:00pm, inclusive of 1/2hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

Job Description

• Main Duty - Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting)
• To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are voluminous)
• Able to use school implemented IT system for administrative purposes.
• To handle daily varied demands and queries from parents / students / vendors / staff etc
• To call pupils absentees and to check with parents on their child’s status every morning.
• To call pupils to convey messages during ad-hoc / special events.
• To render first level assistance to walk-in pupils’ needs including sick & injured pupils. To escalate the case to other colleagues in the office immediately if it is beyond superficial cases.
• To handle / support situations when pupils’ vomit, soiled their clothes.

General Duties

• To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc
• To help update the school activity notice board in the office (data accuracy is important)
• To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.
• To assist in general typing duties.
• To assist in Stores supplies management during school holidays
• To support any other general admin duties as and when required

The personnel shall minimally have the following qualifications, skills and experience:

• Full GCE ‘N’, or ‘O’ Level certificate or its equivalent

The Personnel to have the following skills and experience:

• Good communication and inter-personal skills in reception duties, preferably in school environment
• Good team player with high level of initiative

This advertisement is recruiting for the position of Food Lab Assistant.

If successfully selected, you will be seconded to MOE Secondary school located in Hougang.

Contract Period: From 02 January 2025 to 31 December 2025.

Option to Extend: For a further period of one year.

Personnel to be deployed at the following hours:

• Mondays to Fridays: 6:30am to 5:30pm (at least 4 hours per day), inclusive of 0.5hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays
• Service not required during home based learning days and school holidays unless required by the school.

The service required are set out as follows :

• Ordering and preparation of ingredients and equipment for practical lessons in the food labs
• General cleaning and maintenance of the food labs.
• Checking , collating, ordering and receiving ingredients from suppliers.
• All other duties as required by the Authority.

The personnel shall minimally have the following qualifications, skills and experience:

• A PSLE Certification or equivalent.
• 1 year of experience as Food Lab Assistant in the Food Lab in school.
• Follow food and beverage safety and hygiene policies and procedures.

Overview:

The Operations Support Officer provides vital assistance in maintaining school facilities, supporting events, and ensuring the safety of students and staff. This role involves a range of tasks, including the upkeep of equipment, logistical support for school functions, and managing traffic and gate duties.

General Responsibilities:

• Provide support in general upkeeping of equipment and workplace.
• Provide logistical support for school events, functions, which includes arranging of furniture and equipment.
• Perform gate ushering duties and implement traffic control measures in ensuring safety of students.
• To carry out other assigned duties from time to time.

Requirements:

• Physically fit to assist in logistical support
• Able to converse in basic English to liaise with contractors and staff.

Overview:

The Audio-Visual and Information & Communication Technology (ICT) Executive plays a crucial role in ensuring the smooth operation and maintenance of audio-visual equipment and ICT systems within the school environment. This role involves supporting all aspects of audio-visual equipment setup, operation, maintenance, and support during various school events and activities.

Job Responsibilities:

• Assists ICT Trainers when they’re conducting ICT lessons for students, teachers and other relevant learners. This includes ensure all operating systems and hardware are fully functional.
• Accustom to software and assist students, teachers or learners when in need such as troubleshooting minor faults and errors.
• Responsible in overseeing equipment such as signing in and signing out of loan equipment, and report faulty equipment to the person-in-charge.
• Provide technical support for school events, such as assemblies, performances etc. in ensuring all equipment are fully functional.
• Responding to and resolving technical issues related to AV systems, ensuring minimal disruption to classroom activities.

Requirements:

• Background in ICT related field of studies is required.
• Possess strong knowledge of equipment, including setting up. Troubleshooting, and maintenance.
• Practical problem-solving skills for handling technical issues efficiently.

Overview:

An ICT Trainer educates teachers and students on how to effectively use technology for teaching, learning, and administrative tasks. They provide training sessions, workshops, and support to help individuals develop digital literacy skills and apply those skills in the real world.

Job Responsibilities:

• Training Educators and Students: Conducting workshops, sessions, and training programs on using various educational software, platforms, and tools (e.g., learning management systems, classroom technology, educational apps).
• Curriculum Integration: Assisting in integrating ICT tools into the teaching curriculum to enhance lesson delivery.
• Technical Support: Providing technical assistance in troubleshooting hardware and software issues, ensuring that classroom technology is functional.
• Digital Literacy Initiatives: Promoting digital literacy and supporting the development of 21st-century skills among students and staff.
• Developing Resources: Creating and providing training materials, guides, and e-learning resources for teachers and students.
• Assessment: Monitoring and assessing the effectiveness of ICT use in the classroom and supporting ongoing professional development for teachers.

Requirements:

• Strong technical knowledge of ICT systems, hardware, and educational software.
• Ability to deliver training to diverse groups, including teachers, students, and administrative staff.
• Knowledge of instructional design and how to integrate technology into pedagogical strategies

Responsibilities:

• Work with Interior Designers /Architects and suggesting solutions to their problems
• Setting and attaining sales target
• Using upselling techniques to increase store sales
• Recommending the best products to customers

Requirements:

• Comprehensive understanding of the store products
• Advanced customer service skills
• Strong level of professionalism at work
• Outgoing personality, target driven and result oriented
• Energetic, well groomed, sales and customer service oriented
• Able to converse well in English
• Experience in soft furnishing (curtains, blinds & wallpaper) will be an added advantage

We would like to invite interested applicants to Click Apply Now

Tiffany Yap
Dynamic Human Capital Pte Ltd
Registration No: R23115176
License No: 12C6253

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Overview:

The Discipline Teacher's Aide plays a key role in supporting the school's efforts to maintain a safe and orderly environment. Working closely with Discipline Managers and the school's Discipline Committee, you will assist in monitoring student behaviour, conducting patrols, and implementing corrective measures such as supervising detention classes.

Job Description:

• Assist DMs/ OMs to upkeep discipline and behaviour of school.
• Regular Patrol of school compound, nearby vicinity to ensure orderly behaviour.
• Report significant behaviours concerns to the teacher and assist in implementing corrective measures such as supervision of detention classes.
• Work closely with schools’ discipline committee in disciplinary cases.

Requirements:

• Experience working with children or in a school environment is a plus.
• Strong communication and interpersonal skills, with the ability to interact effectively with students, staff, and parents.
• Ability to handle challenging situations calmly and professionally.
• Detail-oriented with strong organizational and time-management skills.
• Knowledge of student behaviour management techniques is an advantage.
• Ability to work as part of a team and follow through on assigned tasks.

Job Scope:

· Recruitment, Resignations & Terminations

· Foreign Workers – Foreign Worker Quota, Recruitment, Housing requirements, etc.

· Communication with Factory Workers

· Employee compensation & benefits, insurance policies (WICA, GHS, GPA, GMM)

· Payroll

· Job scope, Organisation Chart, SOPs

· Any other ad-hoc matters as requested by management

Requirements

· Min Degree in Human Resources from a recognized university

· No experience needed, training provided

· Office Hours/ 5 Days

· Excellent communication skills is a must

· Good management skills of team

If you are interested in the position, do kindly drop your most updated resume by email to [email protected] (Attn: Human Resource)

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Onboarding on December 2024

We are looking for HR Admin Officers who can help contribute to the smoothness of the daily HR operations, maintain accurate records, and supports the HR department in various administrative tasks. If you feel you are the right person for this role do send your resume to us!

Job Description

• Provide HR administrative and corporate services.
• In charge for the on boarding and off boarding of staffs
• Applications for various types of claims, grants and courses for employees
• Updating of employees' personal particulars
• Managing of employees' leave and claims.
• Assist with promotion/demotion process and awards.
• Conduct gift valuation and manage welfare grants for personnel.
• Other ad-hoc duties assigned by management.

Skills & experience needed:

• Singapore Citizen/Permanent Resident
• Diploma in Human Resource or relevant discipline or A-level with minimally one year of relevant experience
• Strong service excellence mindset

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations)
• Salary: $2,200 - $2,800
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 Years (renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Shift Timings (Choose 1 Option):

Option #1: Weekends/PHs shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Job Responsibilities

· Ensures highest standard of service delivery to our customers.

· Respond and react in a timely manner to escalate fraud / scam service request.

· Investigate transactions flagged as suspicious timely.

· Maintains confidentiality of the Bank’s customers and data.

· Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness

· Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.

·  Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.

· Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests

·  Uses technology and system tools as directed and within established guidelines.

· Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.

·  Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

· Degree/ Diploma in any discipline.

·  Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

·  Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Domain Exposure:

· Liaising and Escalating with relevant BUs / Compliance to meet MAS Compliance and Regulatory standards.

(PDPA & MAS Notice 626)

· Gathering Evidence for Scam Report and Escalating to relevant BU for Touchpoint / Investigation /

Compensation within stipulated timeframe

· Understanding Fraud & Scam Terminology and Methodologies.

· Advisory & Prevention of Bank's Customers from Pig Slaughtering Scam, Jobs Scam, E-Commerce Scam, Phishing Link Scam (Tokenised / No chargeback right transaction, Phishing Impersonation (Government

Impersonation / Friends Scam), Investment Scam, Telephones Scam, Love Scam.

· Handling Reporting Mule Accounts / Funnel Accounts.

Job Description:

• Welcome customers and identify their preferences by asking pointed questions.

• Recommend hairstyles and haircuts according to customers’ face shapes and tastes.

• Cut, trim and shave hair using professional equipment.

• Apply a wide range of hair coloring techniques, like highlights.

Job Requirement:

• Possess good experience to the above.

• Hands-on experience with various coloring techniques.

• Knowledge of a wide range of haircuts, suitable for all hair lengths (e.g. braids and top knots).

• Good interpersonal and communication skills.

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of vegetables/fruits, frozen foods, frozen chickens/meats/fishes, groceries, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

Position Overview:

The Senior Executive, General Affairs & Administration, is responsible for managing the personal vehicle needs of the Chairman, ensuring their upkeep, maintenance, and compliance with all legal and operational requirements. The role includes both administrative and operational duties to ensure the smooth functioning of the Chairman's personal transportation.

Key Responsibilities:

1. Vehicle Maintenance & Care:Oversee the washing, waxing, and general upkeep of the Chairman's personal vehicles.
   Arrange and monitor regular car servicing and maintenance, ensuring timely appointments and high standards of care.
   Maintain an organized schedule for car servicing, repairs, and necessary checks.
2. Mileage Tracking:Accurately clock in and track the mileage of all personal vehicles to ensure that they remain within maintenance schedules and operational efficiency.
   Report mileage regularly and suggest necessary actions to maintain vehicle health based on mileage milestones.
3. Fuel and Cashcard Management:Ensure all vehicles are fueled appropriately, with petrol top-ups managed efficiently.
   Maintain sufficient funds on the vehicles’ cash cards for smooth road usage.
4. Legal Compliance:Ensure all road tax and insurance documents for the vehicles are up-to-date and valid.
   Liaise with relevant agencies or service providers to renew any expiring documents well in advance.
   Monitor and track expiration dates for vehicle documentation and take prompt action to renew them.
5. Vendor and Service Liaison:Liaise with external service providers for maintenance, repairs, and cleaning services, ensuring cost-effective and high-quality work.
   Handle any issues that arise with service providers and resolve them efficiently.
6. Additional Support:Provide administrative support to the Chairman regarding vehicle-related matters and ensure all documentation is properly recorded.
   Manage any other tasks related to the Chairman's personal vehicles as required.

Qualifications:

• Minimum 3-5 years of experience in an administrative or operational support role, preferably involving vehicle management.
• Strong organizational and time-management skills.
• Attention to detail, especially with regards to tracking and managing maintenance schedules and compliance documents.
• Ability to work independently and handle multiple tasks simultaneously.
• Familiarity with basic vehicle maintenance and service schedules is preferred.

Skills:

• Strong communication and vendor management skills.
• Basic knowledge of vehicle care and servicing.
• Proficiency in administrative tasks and document management.
• Ability to work in a fast-paced environment and meet deadlines.

This role ensures the Chairman’s personal vehicles are well-maintained, legal requirements are met, and operational efficiency is maintained.