Job Responsibilities & Duties

• Attend to customers including front-counter duties.
• Handle calls, inquiries, and appointments
• Provide administrative support such as cashiering, scanning, data entry, word processing, photocopying, and printing.
• Perform basic problem analysis, troubleshooting, general housekeeping & maintenance, to resolve problem reported with minimal upward reference.
• Follow agreed work practices and operating procedures.
• Collate and consolidate information for reporting purposes.
• Ensure work meets quality specifications.
• Adhere to work safety measures and information securities standards.
• Undertake any other administrative duties as assigned by seniors and executives.
• Any other duties as and when assigned.

Requirements

• GCE ‘O’ level
• Minimum 1 year of administrative experience and direct customer interaction

We are representing our client in the healthcare and lifesciences industry to hire for a Production Manager.

Responsibilities:

• Manage manpower, materials, and production planning to ensure timely deliveries.
• Supervise packing staff and evaluate their performance.
• Collaborate with departments to meet company goals and budgets.
• Maintain inventory accuracy and a safe, organized shop floor.
• Drive process improvements and ensure compliance with ISO, GMP, and safety standards.
• Report production metrics and handle other tasks as assigned.

Requirements:

• Diploma or Degree in Production Management or a related field.
• Strong written and verbal communication skills.
• Familiarity with SAP is an added advantage.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

Job Responsibilities:

• Monitoring all staff request for external courses daily
• Manage the data entry requirements in Frontier to enable the course application process (data search on course websites, obtain and fill in personal data into the system)
• Establish a timeline of action with the applicant
• Monitor the L&D mailbox and reply in accordance to SOP or divert the enquiries to appropriate staff
• Conduct data collation for KPI dashboards

Period:

• 6 Months contract, extension depends on business needs and performance

Location:

• Queenstown

Working Hours:

• 8.30am to 6pm, Monday to Friday

Salary:

• Up to $4000

Job Requirements:

• Minimum Diploma holder with relevant experience
• Diploma/Degree with related field of study with no experience are welcome
• General computing abilities with proficient use of Microsoft Office tools are required

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities

· Assist with day to day operations of the HR functions and duties

· Provide clerical and administrative support to Human Resources executives

· Compile and update employee records (hard and soft copies)

· Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)

· Coordinate HR projects (meetings, training, surveys etc.) and take minutes

· Deal with employee requests regarding human resources issues, rules, and regulations

· Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)

· Communicate with public services when necessary

· Properly handle complaints and grievance procedures

· Coordinate communication with candidates and schedule interviews

· Conduct initial orientation to newly hired employees

· Assist our recruiters to source candidates and update our database

· Must work on weekend and public holiday

Requirements

· Proven experience as an HR Assistant, Staff Assistant or relevant human resources/administrative position

· Fast computer typing skills (MS Office, in particular)

· Hands-on experience with an HRIS or HRMS

· Familiarity with ATS software and resume databases

· Basic knowledge of labor laws

· Excellent organizational skills

· Strong communications skills

We have a flexible work from home job as a Human Resource Officer.

Job scope:

• Work from home
• Flexible timing
• Sourcing and recruiting the right people for our organisation
• No cold call required
• Support will be provided
• High incentives of $1000 per successful placement (subject to terms and conditions)

Job Description

• Officer-In-Charge of the employee life cycle processes for assigned portfolio - recruitment, onboarding, orientation & training logistics and record keeping through exit interview.
• Manage full spectrum of payroll related function for assigned subsidiary (Tax clearance submission, monthly CPF submission, annual income tax submission, and other government related grant application and submission).
• Offer assistance to employees and ensure that they are kept informed throughout the implementation of HR services, policies, and programs.
• Ad-hoc duties as may be assigned from time to time.

Job Requirements

• Diploma / Degree Holder in HRM or any field or fresh Polytechnic or undergraduates are welcome to apply.
• Experience in payroll software(s) will be an advantage but is not a must; on-the-job training will be provided.
• Possess a high level of responsibility and integrity to maintain confidentiality of all HR and payroll records.
• Proficient in Microsoft Office Applications.
• Meticulous with good communication skills.
• Independent and self-motivated with a growth mindset.
• Able to work under fast-paced environment.

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of goods, products and packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of vegetables/fruits, frozen foods, frozen chickens/meats/fishes, groceries, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

We are representing our client in the consumer goods/FMCG industry to hire for a Sales Coordinator.

Job Overview

• Issue sales invoices and coordinate stock availability and delivery routes.
• Manage customer inquiries, forwarding to sales for follow-up.
• Build strong client relationships and provide post-sales support.
• Handle daily admin tasks and other assigned duties.

Requirements

• 1-2 years of admin or customer service experience.
• Positive attitude, team player, and adaptable in a fast-paced setting.
• Basic computer skills.

Interested candidates please apply here.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

Responsibilities

• Installing and configuring computer hardware, software, systems, networks, printers and scanners

• Investigating, diagnosing and solving computer software and hardware faults

• Repairing equipment and replacing parts

• Managing inventory records of hardware, equipment, software

• Managing stocks of equipment, consumables and other supplies

• Trouble shooting PC Hardware, Notebook, PDA, Printer/Print Server, MS Win 2K-Vista, Internet Browser, Standard Microsoft, Lotus Notes Client and other in-house application problems.

Requirements

• Degree / Diploma in Electronics / IT or equivalent.

• Have 1 -2 yeas of relevant experience in supporting PC/Network Hardware, Network, Printer

• Field Engineers are expected to be able to interact well with users and work co-operatively with IT colleagues in other disciplines to successfully support end-users.

Licence no: 12C6060

Responsibilities:

• Design, develop, and implement solutions using ServiceNow platform capabilities.
• Customize and configure ServiceNow applications based on business needs.
• Provide technical expertise and support for ServiceNow implementations
• Integrate ServiceNow ITOM modules with other enterprise systems to create a seamless and efficient information flow.
• Collaborate with multi-functional teams to gather and understand business requirements.
• Develop basic reports and dashboards to visualize ServiceNow data and track key performance indicators (KPIs)
• Perform unit testing and support user acceptance testing to ensure high-quality deliverables.
• Establish and maintain data integrations to ensure accuracy and consistency
• Integrate ServiceNow with other enterprise systems and third-party applications.

Requirements:

• At least 3+ years of experience working with the ServiceNow platform, with a focus on ITOM modules.
• Strong understanding of Discovery, Service Mapping, and Event Management principles and best practices.
• Experience in configuring ServiceNow workflows and forms.
• Experience with creating and maintaining ServiceNow objects like tables, business rules, client scripts, UI actions, UI policies, script includes workflows etc.
• Experience with User Management including groups, users, roles, ACLs, etc.
• Experience in Observability a plus.
• Excellent problem-solving and communication skills.
• Relevant certifications in ServiceNow (e.g., ServiceNow Certified Implementation Specialist) is a plus.
• Certifications is a plus: ServiceNow Certified Implementation Specialist Field Service Management (CIS-FSM); ServiceNow Certified System Administrator (CSA).

Please send your detailed resume in MS Word format to [email protected] with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Duties:

• Assist with loading and unloading medical equipments onto the vehicle and ensuring safe delivery to customers’ site.
• Promptly report any defects or issues with the vehicle and equipment to the supervisor.
• To meet the allocated time slot for each delivery and with a professional attitude towards client.
• Organizing and tracking inventory at both on-site and off-site (warehouse)
• Perform additional tasks and duties as assigned by the management

Job Requirements:

• Preferably with at least 1 years of relevant experience in a similar role
• Basic proficiency in reading and writing English
• Ability to follow instructions accurately and efficiently
• Capable of multitasking and working with minimal supervision
• Able to handle work pressure and meet deadlines
• Strong team player with good communication skills
• With class 3 driving licence will be advantage

Please send your detailed resume in MS Word format to [email protected] with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Well – established luxury goods retailers is currently seeking for committed individuals for positions of Senior / Client Advisor!

Job Scope

• Assist in maintaining a clean and organized product floor, and ensure a welcoming, customer-friendly environment
• Maintain updated knowledge on current products, pricing, and promotions
• Manage financial transactions and purchases using cash registers and appropriate software systems
• Greet customers and provide them with purchasing options based on their needs and wants, demonstrating knowledge regarding the merchandise and company
• Follow through on an exceptional customer experience by presenting customers with product promotions and sale opportunities as identified through conversation
• Develop and implement cross-selling strategies for appropriate products
• Assist customers with returns and exchanges

Requirements

• Relevant experiences are preferred, not a must.
• Pleasant, discreet and flexible dispositions to adapt to changes in the environment
• Superior communication skills with customers and team
• Proven capabilities in a customer service or sales role
• Conscientious, professional appearance
• Positive attitude and self-motivated to win every customer

Interested applicants, kindly forward detailed resume to [email protected].

Please visit us at www.clarist.com.sg for more opening positions!

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us..

Responsibilities:

• Manage the team working on platform infrastructure, operations, security, and roadmap to deliver new capabilities for platform.
• Streamline and enhance the CI/CD processes to improve development efficiency and reduce time-to-market. Implement automation tools and practices to enable faster and more reliable deployments.
• Support projects onboarding to DevSecOps platform by creating/maintaining their CI/CD pipelines.
• Continuously monitor the technology landscape, including emerging trends focussing on “Frameworks & Languages, Platforms, Tools and Techniques”.
• Work with team to assess the potential impact and relevance of emerging technologies by conducting in-depth research, experimentation, and proof-of-concept projects.
• Regularly publish the outcome of technology assessment and evaluation, and work with the respective team for adoption.
• Manage and lead team to conduct application security design review and source-code security review to realise our vision of “shift-left” and continuous security review.
• Provide technical leadership, guidance, and direction to the application security team.

Requirements:

• Degree in Computer Science, Computer Engineering or equivalent with at least 3 years of experience in Devops
• Strong experience in engineering platform management
• Familiar with DevSecOps, and popular security tools such as Checkmarx, Fortify, Nexus, SonarQube
• Hands-on coding experience for designing and implementing applications in common programming languages such as .NET, Java or ReactJS
• Good knowledge and experience in AWS or Azure cloud infrastructure, cloud native service design and development, especially the security best practice and implementation details to ensure design and implementation of cloud native application is secure and robust
• Excellent communication, motivational, and interpersonal skills.

Shortlisted candidate will be offered a 1 Year agency contract employment.

Department

- Technology & operations department of a local bank which provides software/system development, information technology support services & banking operations.

Responsibilities:

· Create PR/GR/Extract reports using SAP system.

· Process invoice payments.

· Financial Data Management - Ensuring accurate/up-to-date data entries.

· Work with various senior managers to monitor utilization of budget.

· Aids in software, hardware contracts renewal and budget oversight.

· Aids in project budget oversight.

· Prepare monthly financial dashboard reports.

· Asset Management – Manage laptops inventory, issuance, write-off of assets, etc.

· Other Finance/Asset Management related ad-hoc tasks as directed by the Finance Lead

Requirements:

Education:

• Bachelor’s Degree in Banking & Finance/ Business Management or related field.

• Preferably 1-2 years’ relevant experience in a Finance Institution, Audit or Consultancy firm.

• Fresh grads with relevant internship experience in Finance, Audit or Consultancy may apply.

Essential:

· Above average Excel skills (Advance formulas, pivot tables, power query, building of reporting dashboard). Strong in data analysis using excel.

· Excellent internal communications, written and verbal communication skills.

· Possesses strong analytical and troubleshooting skills.

· Strong Attention to details. Understand the importance of data discipline.

· Willing to learn attitude.

· Able to handle confidential data in a professional manner.

· Good experience in managing/responsible/implementing business process improvement

· Experienced as a PMO support in Bank Projects will be a plus.

Key Domain/ Technical Skills:

· Have good knowledge in using M365, a good grasp of Outlook, Excel, SharePoint.

· Advance knowledge/skills of Excel formulas and functions is a must.

· Have working experience and advance understanding of SAP system (PEMS) would be a plus.

Job Description

· Organise work at construction site for Pumps & System or cooling towers for commercial and industrial applications

· Scheduling of work and planning of duty roster

· Manage workers

· Monitor and report to management on the progress of projects

· Assist with on-stie rectification works when required

· Ferry workers to and from job site

· Implement safety measures

· Liaise with and follow up on issues raised at job site

Requirements

· Candidate should preferably have relevant qualification in electrical / mechanical or other related engineering field

· Technically based and have experience working in Construction sites.

· At least 1 to 2 Year(s) of working experience in the construction industry.

· Preferably have prior experience supervising a team of workers

· Preferably have experience with scheduling of work and planning duty roster

· Able to lead, plan, coordinate, communicate with relevant site stakeholders to execute work

· Must possess class 3 drivinglicense

Job Responsibilities:

• Preparations of Bills of Quantities

• Assist in the preparation of tender bid

• Cost planning/control

• Administer to the procurement of materials, tools and equipments as requisited by the project site

• Monitor and to ensure compliance with the ISO standards, building regulations and other relevant legislation

Requirements

• Tertiary qualifications in QS/Building/Construction/Engineering or its equivalen

• Minimum 3 - 5 years of relevant working experience working in Construction sectors

• Must be proficient in English and Chinese

• Good in Autocad & MS Office & MS Project at least to Intermediate level

• Willing to work extended hours

• Preferably able to commence immediately

Only Singaporeans and PR holders

Job Responsibilities:

Corporate Communication

• Generate ideas to elevate the brand while providing assistance to entities to ensure compliance of branding guidelines.
• Facilitate and/or review external partners’ request for collaboration and publicity materials with mention of company.
• Produce corporate publications including but not limited to corporate brochures, annual reports, newsletters and videos and ensure any necessary information is circulated to staff in a timely manner.

Events and Inititiaves

• Develop and execute public education initiatives to raise public awareness of company mission and service offerings, house brand products, through events, presentations, tours, exhibitions etc.
• Identity event and content partnership opportunities.
• Obtain stories from company entities.

Media Management

• Manage publicity for corporate events, including writing press releases, updating media materials and on-site media management
• Manage media queries and requests, including drafting media statements and responses
• Cultivate good relationships with the media and influencers to build goodwill.

Social Media and Influence

• Initiate and expand social media influence and engagement, through new channels, content creation, etc.
• Ensure social media platforms are maintained and maximised for engagement and storytelling, through development of social media content calendar, etc
• Manage social media analysis and measurement of outreach success/outcomes.

Website Management

• Manage website content on WordPress, ensuring information relayed to the public is updated and accurate. Tasks including but not limited to creation of new pages, update existing pages/content, copy editing.

Period:

• 6 months contract

Location:

• Margaret Drive

Working Hours:

• Monday to Friday, 8.30am to 6pm

Salary:

• up to $4000

Job Requirements:

• Minimum Degree in Mass Communications/ New Media and Communications/ Marketing/ Public Relations/ Digital Marketing/ or relevant subjects.
• At least 2 years of work experience in communications, marketing, social media, content creation
• Good grasp of written, editorial and oral communications
• An eye for photography and graphic design
• Added advantage for those with knowledge/skill/experience in graphic design, video editing, media relations, corporate branding, digital marketing, WordPress, SEO

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
3 Shenton Way, Shenton House #19-01, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities:

• Ensuring Incident Management processes, including escalation and notification, are followed effectively.
• Coordinating PIRs and RCAs for incidents, working with Problem Management to prevent recurrences.
• Monitoring service delivery and Service Level Agreements (SLAs), ensuring obligations are met and escalated.
• Managing Change Management activities and Driving service improvements to enhance customer satisfaction.
• Forecasting resource demand and planning service delivery to ensure efficiency.
• Managing account service issues and prioritizing work requests.
• Collaborating with the business to integrate new and improved services.
• Providing reporting and trend analysis to support the customer’s business.
• Analyzing client requirements and providing technical input for service delivery.
• Continuously improving the client's technical setup in collaboration with internal teams.

Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (or equivalent practical experience).
• 5+ years of IT Outsourcing experience, encompassing multiple fields.
• Expertise in Technical Infrastructure implementation and Strong Project Management skill set.
• In-depth understanding of IT Outsourcing Services and operation coordination.
• Proven People Management skills.

Apply, please kindly email your updated resume to [email protected].

Only shortlisted applicants will be notified.
APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)

Responsibilities:

• Serve as SME for security technologies, supporting business projects and delivering solutions quickly.
• Investigate security incidents, provide insights, and recommend remediation actions.
• Develop and implement security policies and standards for cloud platforms (Azure, AWS, Docker, Kubernetes).
• Integrate cloud security products (Firewall ( WAF) , Web Security Proxy) and stay updated on emerging threats.
• Collaborate with teams to address security requirements, communicate risks, and provide recommendations.
• Manage customer integration projects, identifying and mitigating security vulnerabilities to enhance security posture.

Requirements:

• 5+ years in Information Security or engineering and 2+ years of experience with AWS or Azure and their security features.
• Strong understanding of security technologies, processes, and certifications (OSCP, CISSP, CISA, CEH, AWS Security).
• Proficient with SIEM tools (Securonix, MS Sentinel, Splunk) for configuration, tuning, and L3 support.
• Familiar with IDS/IPS, SIEM, and anti-virus log systems and Skilled in identifying and addressing cloud risks.
• Knowledge of networking protocols (TCP/IP, HTTP, SSL, DNS, OWASP Top 10).
• Experience with web security tools (WAF, proxies).
• Familiar with AWS services (Code Pipeline, Code Build, Lambda) and tools like Jenkins, DefectDojo.
• Self-driven, results-oriented, and adaptable with work hours.

Apply, please kindly email your updated resume to [email protected].

Only shortlisted applicants will be notified.
APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)

Responsibilities:

1. Scheduling and assigning specific duties/roles to cleaners and also ensuring that they are carried out expertly.

2. Knowledge of operating cleaning machines, scrubbers, hi-jet, etc, and able to provide training to cleaner on how to use cleaning machines.

3. Assist Manager on the establishment of cleaning standards and procedures for cleaners and ensure adherence to these standards and procedures.

4. Be the first contact person to complaints and ensure customers' satisfaction

5. Controlling and monitoring the usage of cleaning materials so as to avoid or minimize waste and/or misuse

6. Any other duties assigned by Manager and Clients

Requirements:

1. Able to work split shift

2. Able to Standby 24x7, Must be able to report for work on short notice at times.

3. Able to work OT including weekends and public holidays.

4. Able to work in islandwide locations, and able to go to multiple locations daily.

5. Excellent customer service skills and able to interact well with clients

6. At least 1 year’s experience in similar role in cleaning sector

Responsibilities :

• Design, build, and maintain CI/CD pipelines using various CI/CD platforms to streamline cloud deployments.
• Integrate automation solutions across applications to enhance operational efficiency.
• Ensure best practices and security are prioritized when developing CI/CD pipelines.
• Continuously improve operational workflows through task automation.
• Collaborate with subject matter experts to ensure automation solutions meet business requirements.
• Act as an innovative, hands-on DevOps engineer, focusing on both the technological and strategic aspects of the platform

Requirements :

• Proven experience with Kubernetes and containerization technologies.
• Strong understanding about DevOps and DevSecOps terminology.
• Proficiency in automation tools such as Jenkins, GitLab Runner, AWS Lambda, AWS CodePipeline, and AWS CodeBuild.
• Hands-on experience with Infrastructure as Code (IaC) tools like Terraform and CloudFormation.
• Management configuration tool like Ansible, Puppet.
• Familiarity with scripting languages such as Python, Bash, and PowerShell.
• Experience working in multi-cloud environments, including AWS, Azure and GCP.
• Required Certification: Advanced Architecting on AWS / DevOps Engineering on AWS

Apply, please kindly email your updated resume to [email protected].

Only shortlisted applicants will be notified.
APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)

Responsibilities

• Provide support requirements at customer’s site, including installation, repair, servicing, liaising, and maintenance of solutions in accordance with the manufacturer’s specifications to ensure customer satisfaction and service operation are achieved.

• Conduct installations based on customer’s requirements and company specifications, from site inspections through to final sign-off and acceptance.

• Diagnose and perform repairs on equipment and solutions, ensuring that relevant updates and patches are applied accordingly on-site or through remote diagnostic procedures at customer’s sites.

• Initiate escalation procedures and follow up on all open requests for allocated sites to ensure customer satisfaction.

• Manage and maintain daily operations of IT services, including the installation, configuration, and set-up of all new computer equipment.

• Establish and maintain office network accessibility and troubleshooting.

Requirements

• Degree/Diploma in Engineering/Computer Science/IT.

• Minimum of 2 years’ experience in a technical service role.

• Ability to analyze, diagnose, and resolve account service issues.

• Possess IT skills in MS Windows, desktop hardware, and network environments.

• Strong organizational and interpersonal skills, with a customer-oriented mindset.

• Effective verbal and written communication skills.

• Independent and results-oriented.

Licence no: 12C6060

Responsibilities

• The Service Delivery Manager is responsible for managing all aspects of day-to-day Service Delivery Support.

• The Service Delivery Manager will work closely with all operational areas of their assigned accounts/business units, in particular with all Lines of Service.

• Ensure Incident Management processes are followed effectively (ie SRT’s escalation and notification).

• Process management and co-ordination for PI’s and RCA’s for incidents affecting their respective customers, in conjunction with the Problem Management Co-ordinator, ensuring the appropriate Business’ implement actions to prevent reoccurrences of the same issue.

• Monitoring service delivery and Service Level Agreements (SLAs), ensuring that obligations are met, issues escalated and prioritised.

• Co-ordinating Change management activities as required.

• Working in conjunction with Service Lead to identify, implement and drive service improvements to increase customer satisfaction.

• Assist the Service Lead with resource demand forecasting to effective delivery of end-to-end services

• Work in conjunction with the Service Lead to identify, implement and drive service improvements to increase customer satisfaction.

• Work with Business to integrate new, enhanced and existing service offerings for the account.

• Supply input to the customer Annual Technology Plan.

• Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business.

Requirements

• Minimum - Bachelor’s Degree in Information Technology/Information Systems/Computer Science, Business IT or other equivalent university degree.

• At least 5 – 6 years of IT Outsourcing experience in the combination of the following fields:

• Technical Infrastructure implementation,

• Project management skill set,

• A full and broad understanding of the IT Outsourcing Services and operation coordination skill set

• People management skill set

Licence no: 12C6060