Rotational Basis - Work Hours & Possible Shift Patterns (Might be subjected to changes):

(1) 24/7:

1st shift - 7AM to 6PM

2nd shift - 11AM to 10PM

3rd shift - 9:30PM to 8AM

** this usually have 4 days/nights work followed by 3 days off

(2) Regular:

1st shift - 8AM to 5:30PM

2nd shift - 9AM to 6:30PM

3rd shift - 1PM to 10PM

**this is usually Monday to Friday, weekends off

What we are looking for:

Unix/Linux OS, Shell Scripting, SQL Queries, Control-M Job Scheduling

Job Objectives

• The specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround.
• Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Clarify user queries.
• Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.
• Able to work in shift-based environment, support implementations during bank’s green zone.

Job Responsibilities

• Investigate production issues, respond based on production defect severity SLAs.
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries
• Follow up on defect and incident closure and meet incident closure KPI.
• Make sure system availability as per respective agreed SLA.
• Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.
• Provide support for annual Disaster Recovery (DR) exercise for supported applications.
• Provide support to System Engineers on server level patches / upgrade as and when applicable.
• Knowledge with 3rd party monitoring tools like Control-M, Genos, Splunk, SQL Monitor
• Knowledge with Market Data, and Genos monitoring setup and dashboard configuration
• Ensure application incident & task documentation is properly updated for each production release.
• Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.
• Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or Unix shell or DB scripts etc.
• Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler
• Good to have understanding and experience of ITIL methodology [service operation]

Requirements

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.
• Strong written, oral communication skills and able to manage user.
• Ability to easily adopt to any technology / environment.
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment.
• Willingness to work across platforms – UNIX / open, AS/400 and mainframe

We are looking at an IT Business Analyst / Project manager who can help manage transformation across facets like - Systems implementation (Design, Development and Testing), Stock Migration, RACI definition and post transformation.

Responsibilities

• Transversal BA / PM for the Program with focus on gathering requirements and preparing high level functional specifications
• Prepare, maintain and manage project plan, delivery coordination and governance
• Coordinating with other IT teams, front office, operations and finance stakeholders to ensure onboarding, capacity planning and securing the deliveries
• Test management for the front to finance chain Stakeholder management, running program governances, regular operational and working committees

Requirements :

• Minimum 5 Years of Business Analyst / Project Management Experience.
• Strong functional PM with Global Markets experience – Exposure to Equity Derivatives Trade Processing Systems implementation would be a key criteria
• Transversal front to back project implementation experience – Exposure of referential, trade booking, settlement, Reporting, Regulatory reporting, accounting, group reporting chains
• PM experience with CXO level stakeholders as sponsors.

Responsibilities:

• Provide foot reflexology, shoulder and hand massage to customers
• Provide foot reflexology, massage and spa services to customers
• Prepare treatment rooms to the standard given.ally.
• Prepare treatment rooms to the standard given.
• Make the guest feel welcome.
• Tidy up the treatment room after each treatment.

Requirement:

• Friendly and cheerful personalitying to learn
• Friendly and cheerful personality
• No experience needed as training with certificate will be provided Passion in reflexology and / or massage/ spa
• Fair in customer service
• Positive attitude and able to work under pressure and multi-tasking
• Enthusiastic

• A valid driver's license.
• 1-year driving experience.
• Extensive knowledge of the operating area.
• Physical strength and ability to lift up to 70 pounds.
• Excellent organizational and time management skills.
• Exceptiona interpersonal skills.
• Good verbal communication.
• Proficiency using GPS devices.
• Picking up office purchases or other administrative needs.
• Utilizing navigation apps to find the most optima route.
• Interacting with clients in professional conduct.
• Ensuring that vehicles have sufficient gas and are always ready for use.
• Arranging for vehicle repairs when necessary.
• Updating monthly mileage records.
• Driving a variety of vehicles, including motorbikes, cars, buses and trucks.

• Meet with clients to discuss their design vision and understand their requirements and preferences
• Create design concepts and drawings, and present them to clients for approval
• Research and source materials, products, and finishes that fit the design concept and budget
• Plan the layout of interior spaces, considering factors like space functionality, furnishings, and aesthetics
• Coordinate with architects, builders, and contractor to ensure design plans are accurately executed
• Adhere to local and national building codes, laws, and regulations in design plans
• Monitor the implementation of the design on-site, ensuring it aligns with the agreed-upon concept
• Adjust designs and plans as needed throughout the project, addressing any issues that arise
• Manage project timelines, budgets, and resources efficiently
• Stay updated on the latest trends in interior design and incorporate them as appropriate into design plans

Maintaining knowledge and ensuring compliance wit departmental policies and standard service procedures.

Supervising efficient upkeep of tools through proper usage of equipment and devices.

Analyzing all guest requirements and preparing plans to resolve customer care related issues and satisfy guests.

Creating menus.

Overseeing food and beverage inventories.

Managing cooking staff.

Monitoring employee morale and conducting annual appraisals.

Overseeing collection and submissions of payroll related items and leave forms to the Human Resources.

Supervising efficient upkeep of tools through proper usage of equipment and devices.

Analyzing all guest requirements and preparing plans to resolve customer care related issues and satisfy guests.

Creating menus.

Overseeing food and beverage inventories.

Managing cooking staff.

Monitoring employee morale and conducting annual appraisals.

Overseeing collection and submissions of payroll related items and leave forms to the Human Resources.

• Assist in General Office counter, answering phone calls and handling walk-ins requests from students , staff and stakeholders during assigned hours.
• Attend to students who are unwell or injured in the sick bay.
• Record attendance of late coming students
• During holidays will collate hardcopy Financial Assistance Application forms, check all required documents submitted, update staff mailbox and Organisation Chart
• Perform administrative support such as data entry , collation of data and statistics when required.
• Provide manpower support during ad-hoc school activities and events (such as refreshment, phototaking day, award day)
• to process printing requests from the staff of the Authority.
• monitor and replenish th consumables associated with the operation of the printing machines.
• fulfil any printing requests submitted by the staff of the Authority within [3] working days, excluding the day the printing request is received.
• Update job status and assist in tabulating, on a monthly basis, the amount of printing carried out using the machines supplied by the vendor.
• Perform regular checks to ensure school’s printing machines are functional and support on the operational needs as required.
• Perform scanning, laminating, binding and finishing operations

Any other duties assigned by the school leaders & administration manager

This position is open to all who are fulfilling aforesaid requirements.

Job Description:

• Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

• To perform foot reflexology treatments following the established protocols, and allotted treatment times.

• Explaining foot reflexology, treatments, and therapies to guests and providing suitable recommendations as needed.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Effective communication skills.

Job Description:

• Prepare high quality Chinese food.

• Ensure kitchen team is well trained and equipped with the knowledge and skills for the food in the menu.

• Maintain hygiene and cleanliness standards at all time.

Job Requirement:

• Possess good culinary skills and able to lead the kitchen team to produce consistently high quality food.

• Good leadership and communication skills.

• Able to create and show creativity in food menu.

Take your recruitment career to new heights with RP International! We specialize in connecting top talent with leading organizations globally, focusing on contracting solutions in technology, telecommunications, and beyond.

Your Role:

• Source Talent: Identify high-caliber candidates for contract and interim roles using innovative strategies.
• Client Partnerships: Provide tailored staffing solutions and consultative advice to clients.
• Market Insights: Stay updated on industry trends and salary benchmarks.
• Drive Success: Achieve sales and placement targets while building long-term contractor relationships.

Why RPI?

• Global Reach: Work with top-tier clients and projects worldwide.
• Career Growth: Enjoy structured training and progression opportunities.
• Innovative Culture: Collaborate in a tech-enabled, dynamic environment.
• Competitive Rewards: Attractive compensation, incentives, and recognition.

What You Bring:

• Recruitment experience (preferably in contracting/interim staffing).
• Strong sales, negotiation, and communication skills.
• Proactive, entrepreneurial mindset with a focus on business growth.
• Sector knowledge in tech, telecom, or consulting is a plus.

Duties

• Functional specification

a. Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document.

b. Collaborate with Functional Business Analyst to clarify functional and non-functional requirements.

c. Define and ensure traceability from functional specifications to business requirements.

• Technical Design

a. Responsible to create technical design.

b. Ensure technical design adheres to architectural roadmap, Development practices, and security requirements.

c. In case of vendor implementation: Ensure vendor resources create technical design document.

d. Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase.

e. Collaborate with Production Support to establish IT operations procedures and document as part of Tech Design.

f. Coordinate execution of threat modeling process with assistance of Security Architect to ensure implementation of safeguards is comprehensive in accordance with threats.

• Testing & Scope Management

a. Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).

b. Provide input to impact assessment and estimation for Project Change Request.

c. Work with Test Manager to review test plan and functional test scope.

Requirements:

1. You will typically be assigned to work on specific projects and is expected to support the Application Delivery.

2. Manager (ADM) in all relevant technical matters, end-to-end, within the project.

3. You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

Essential:

• Commitment.
• Minimum 3 years of working experience in application testing, development and delivery.
• Good understanding and experience in Software Development Life Cycle (SDLC).
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing Analytical mindset and good problem solving skills.

Good to have:

• Experience in working in vendor environment.
• 1 - 2 years working experience with AML (specifically transaction monitoring, ACTIMIZE) will be nice to have.

Key Domain/ Technical Skills:

• Experience with Oracle PL/SQL, Oracle SQL.
• Good to have: Batch Scripting, Control M, DevOps.
• Database (Ability to use and understand for the purpose of analysis and design an investigation)
• Analyse Requirements and form solutions for the application.
• Works with external application/user teams on E2E executions.

Work Location:

Must be okay with Both Alexandra and Maple Tree Business Centre

Shift Timing:

5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 12:30am 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

You will be part of the dynamic team to promote digital adoption for our valued customers through collaboration with our business partners. At the same time, you will work towards process optimization to ensure Contact Centre work with efficiency in the providing a seamless customer journey.

Major responsibilities include:

• Monitor real time call Queue and manage real time adherence in different hotlines to meet the KPIs and service level.

• Monitor call centre agent call time and call metrics

• Attendance tracking and incident reporting.

• Monitor and manage the floor to use correct activity code, control of talking time and unscheduled activities.

• Corporate with department heads with other duties.

Requirements:

• Diploma and above

• Fast on action and work unrepentantly

• Willing to learn new tools related to WORKFORCE MANAGEMENT or Workforce Monitoring

• Proficient in Microsoft Office (Word, Excel, Outlook)

• Able to work in shift including weekends and Public Holiday

Work Force Management - Call Centre

Call center workforce management (WFM) is the solution that can help organizations forecast staffing needs, manage payroll, deliver an outstanding customer experience (CX), and more. Read on to learn how to thrive through your organizational dinner rushes with WFM.

- Staff forecasting and scheduling

- Time and attendance tracking

- Real-time team management/Calls monitoring

- (Customer Service) Business Reporting and analytics

You will be part of the dynamic team that is a vital part of the division’s Service Quality Framework. You will liaise with Group Customer Advocacy (GCA) and coordinate with them on the surveys received. You will analyse and identify customers’ pain points (Detractors) or compliments (Promoters) based on customers’ verbatims. This is to ensure that the customers’ experiences are maintained at the professional level set by the management of Client Bank.

Major responsibilities include:-

• To extract the leads and send it to GCA Team daily.
• Surveys received will be via P-Web, SMS,IVR etc.
• After GCA download daily responses, map the responses to customer data and compile listing of “Detractors” including verbatim, these will be forwarded to the NPS champion to follow up with the customers and to close any loops.
• To work as the main custodian managing NPS while overseeing the NPS functions for our Mass market customers who are managed by our stakeholders.
• Perform follow up/service recovery calls for detractors with 0 to 4 rating and customers who gave negative comments in the verbatim.
• To understand the Voice of the customers (VOC) and place the correct tagging for reporting purposes.
• Perform other duties as assigned.

Requirements:
· A university degree holder or pursuing a degree in any discipline with a minimum 2 years experience preferably in a customer centre or financial services environment.
· A strong customer service mindset with good communication and customer centric drive to improve customer experience.
· Bi-lingual in English and a second language (preferred).
· Possess strong interpersonal skills and able to work independently and as a team.
· Analytical skills to drive call quality improvements and suggest process improvements.
· Familiar with banking and/or credit cards process and products, systems.
· Proficient in Microsoft Excel and Microsoft Office applications.
· Prior experience as a Bank's Call Centre Agent/TM for at least 2 years and must be universally-trained.

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing / marketing of beverages, alcohol, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of vegetables/fruits, frozen foods, frozen chickens/meats/fishes, groceries, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

Responsibilities:

Project Support and Governance

• Collaborate with stakeholder departments in business, operations, technology, regulators, etc and co-ordinate execution by respective owners
• Execute projects according to plan, scope, budget & timeline
• Ensure project execution adhere to policies, procedures and criterias
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Understand interdependencies between business, operations and technology
• Analyze risk and propose mitigation plan

Requirements:

Education:

· Diploma or Bachelors’ Degree of Science in (Business Management, Computer Science, Information System)

· At least 2 years’ relevant experience preferably in a Finance Institution.

Essential:

· You will typically be assigned to work on specific projects and is expected to support the Project Delivery.

· You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

Key Domain/ Technical Skills:

· Ability to appreciate and conduct analysis on Business/Operation Processes

· Ability to hands on/ illustrate UI/UX Wire-framing, Concepts and Proposal

· Ability to drive and run workshop/ discussion forums with other stakeholders

Job Description:

• Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

• To perform foot reflexology treatments following the established protocols, and allotted treatment times.

• Explaining foot reflexology, treatments, and therapies to guests and providing suitable recommendations as needed.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Effective communication skills.

Duration: > 6 months

About Us:

SHRI is dedicated to providing outstanding services to our members and fostering a vibrant community. Our team is passionate about member engagement, and we are looking for a driven intern to assist with our Customer Relationship Management (CRM) efforts. This internship is a fantastic opportunity to gain hands-on experience in membership administration and CRM systems.

Responsibilities:

• Assist in managing and updating the CRM database to ensure member information is accurate and up-to-date.
• Support the membership team in onboarding new members, including processing applications and maintaining records.
• Help analyse member data to identify trends, preferences, and opportunities for enhanced engagement.
• Generate reports and provide insights to the management team on membership metrics and CRM performance.
• Perform administrative tasks as needed to support the membership team.

Qualifications:

• Currently pursuing studies in Business Administration, Marketing, Communications, or a related field.
• Strong organisational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM systems (e.g., Salesforce, HubSpot) is a plus.
• Ability to work independently and as part of a team.
• Positive attitude and eagerness to learn.

What We Offer:

• Hands-on experience with CRM systems and membership administration.
• Mentorship and guidance from experienced professionals in the field.
• Opportunities to network and build relationships within the industry.
• A supportive and collaborative work environment.
• Potential for future career opportunities within the company.

INTERNSHIP Roles & Responsibility

· Creates graphic design materials for marketing campaigns (e.g., social media graphics, website banners, email templates).

· Supports the Marketing Manager and Executive with any visual design and content production needs.

· Support the team with marketing functions like content creation and social media management.

· Conduct research to identify trends, competitors, and target audience preferences.

· Assists with basic tasks like preparing presentations or reports.

· Assist in tracking and analysing marketing campaign performance data, providing insights for optimisation

· Updating of content calendars and editorial workflow.

· May support in logistically needs of events and webinars.

Requirements

· Good understanding of digital platforms and tools, including website management, social media management platforms, and email marketing software.

· Creative flair and attention to detail, with a keen eye for design and visual aesthetics.

· Self-motivated, eager to learn, team player, creative thinker, strong interest in marketing.

Responsibilities

• The Network Administrator's role is to design and implement networking solutions to a simulator system.
• You are responsible to communicate closely with project team and vendors to support business units to deliver the simulator system.
• You will participate and contribute in the entire network design and implementation process for the simulator system.
• Responsibilities include the following areas,Network solution design and advice to the project team
  Perform networking activities like network IP subnetting, network peripherals configuration, network performance testing, and other required testing.
  Liaising with and managing vendors to deliver network equipment, cabling, and/or services.
  Supporting project milestones and presentation
  Supporting project deliverables and documentation in network design.
• Involved in the design, implementation, documentation, testing, and troubleshooting of network design.
• You will be part of a system engineering team and responsible for the area of network design and solutions.
• Performs any additional duties assigned by the immediate supervisor or senior management

Requirements

• Diploma / Degree in Computer Engineering, Communications & Network Engineering or related fields
• Knowledge of Network and Communications design.
• At least 3 years of experience in ICT system, network design or enterprise system related.
• Applicant with no experience are welcomed to apply.
• Strong interpersonal and communication skills
• Meticulous to details and able to follow processes.
• Knowledge or certification in network design (e.g. CCNA) would be advantageous
• Knowledge in enterprise system design and/or cloud infrastructure design would be advantageous
• 5 day week (AMK and Boon Lay area available)
• Singaporeans Only

Maestro HR

damien lee tian hong

R1106726

16C8462

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

Responsibilities:

• Develop and execute the company’s business strategies in order to attain the goals of the board
• Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future
• Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
• Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times
• Communicate and maintain trust relationships with shareholders, business partners and authorities
• Oversee the company’s financial performance, investments and other business ventures
• Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance
• Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems

Requirements:

• Proven 7 years experience as Managing Director or other managerial position.
• Demonstrable experience in developing strategic and business plans.
• Thorough knowledge of market changes and forces that influence the company.
• Strong understanding of corporate finance and measures of performance
• Familiarity with corporate law and management best practices
• Excellent organisational and leadership skills
• Excellent communication, interpersonal and presentation skills
• Outstanding analytical and problem-solving abilities

Job Description & Requirements

Job Description:

• Manages and monitors all installed systems and infrastructure to be in line with SOP (standard operating procedure) in place.
• Defines customers’ needs and functionalities.
• Assists in the coordination of system related activities and evaluation of the implementation design.
• Installs, configures, and tests operating systems, application software, and system management tools.
• Ensures the highest level of systems and infrastructure availability.
• Collaborates and manages various stakeholders to ensure high quality deliverables within the guidelines, policies, and procedures.
• Anticipating & troubleshooting systems related issues.
• Continual maintenance of security, including backup and redundancy strategies.
• Liaising with 3rd party vendors, IT providers, etc. for support where required.
• Provide system documentation and SOPs.

Requirements:

• BS/MS degree in Computer Science, Engineering or a related subject
• Proven working experience in installing, configuring and troubleshooting UNIX /Linux based or windows environments.
• Experience in Managing server virtualization technologies like VMWare, KVM or Microsoft Hyper-V
• Experience with virtualization and containerization (e.g., VMware, Virtual Box)
• knowledge of Linux: RedHat, CentOS, Debian, Amazon Linux, etc; Windows Server 2019 will be an advantange
• Experience with monitoring systems
• Solid experience in the administration and performance tuning of application stacks ) is an added advantage
• Experience with automation software is an added advantage
• Experience with networking knowledge (OSI network layers, TCP/IP) is an added advantage

Working Location: AMK / Jurong area available

Maestro HR

damien lee tian hong

R1106726

16C8462

• Responsible for overseeing the project management and execution of the project assigned by the Division Manager. Develop and review the project schedule and ensure timely delivery of the project.
• Stakeholder Management. Understand customers’ requirements and ensure customer satisfaction. Liaise and coordinate with customer and vendors, deconflict training and works on the ground.
• Resource Management. Manage resources such as manpower, computers and project space, for software development, integration and testing.
• Finance / Budget Management. Oversee the budget and spending of the project and ensure timely submission of finance / procurement documents such as Certificate of Completion (COC), Request for Billing (RFB), Purchase Request (PR), Purchase Order (PO), and ensure Goods Receipt (GR) upon receipt of delivery of goods and services.
• Perform any other tasks assigned by the Division Manager.

Job Requirements

• Essential to have proven leadership and management skills.

• Good track record of managing projects for at least 3 years.

• Goot to have professional certifications such as Project Management Professional (PMP).

• Good to have knowledge and experience with firefighting and damage control requirements.

• Good to have technical knowledge in monitoring and control systems such as Supervisory Control and Data Acquisition (SCADA), hydraulics system for motion control, CCTV and PA systems.

• Able to work in naval base/environment.

5 day week

Maestro HR

damien lee tian hong

R1106726

16C8462

Responsibilities

• Analyze helpdesk (Level 1 support) / via phone or email requests promptly and provide solutions, follow-up on helpdesk for technical support on all Business Unit Products and Solutions

• Prepare for the commission, de-commissioning and tech refresh of network devices

• Facilitate in problem solving and collaboration and provide a fast break-fix solution and service

• Ensures network platform is functioning properly at the customer site.

• Maintain the availability of network operations including network related incident and change management in accordance with stipulated Service Level Agreements

• Provide preventive maintenance such as patching and firmware updates for network devices

• Ensure network infrastructure complies with security policies

• Prepare and maintain assets to ensure availability and update of capacity reports

• Update process and procedural documents

• Support and assist in product/solution demonstrations, proof of concepts and installation for customers & resellers

• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor’s degree or Diploma in Information Technology/Information Systems/Computer Science, Business IT, Engineering or its equivalent.

• At least 1 year of experience in network support

• Good knowledge of the following, but not limited to:

• Firewall technologies (high availability, virtual firewall concept)

• IP load balancer

• Campus Network Design, Distribution and core switches, Wireless

• Network Access Control

• Router configuration (high availability)

• LAN and WAN administration

Licence no: 12C6060