Work Location:

Must be okay with Both Alexandra and Maple Tree Business Centre

Shift Timing:

5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 12:30am 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

You will be part of the dynamic team to promote digital adoption for our valued customers through collaboration with our business partners. At the same time, you will work towards process optimization to ensure Contact Centre work with efficiency in the providing a seamless customer journey.

Major responsibilities include:

• Monitor real time call Queue and manage real time adherence in different hotlines to meet the KPIs and service level.

• Monitor call centre agent call time and call metrics

• Attendance tracking and incident reporting.

• Monitor and manage the floor to use correct activity code, control of talking time and unscheduled activities.

• Corporate with department heads with other duties.

Requirements:

• Diploma and above

• Fast on action and work unrepentantly

• Willing to learn new tools related to WORKFORCE MANAGEMENT or Workforce Monitoring

• Proficient in Microsoft Office (Word, Excel, Outlook)

• Able to work in shift including weekends and Public Holiday

Work Force Management - Call Centre

Call center workforce management (WFM) is the solution that can help organizations forecast staffing needs, manage payroll, deliver an outstanding customer experience (CX), and more. Read on to learn how to thrive through your organizational dinner rushes with WFM.

- Staff forecasting and scheduling

- Time and attendance tracking

- Real-time team management/Calls monitoring

- (Customer Service) Business Reporting and analytics

Summary of Key Responsibilities:

· Program Manager for transitioned programs from Gexpro Services to TCR

· Cultivate and maintain strong, long-term relationships with assigned customers by understanding needs, objectives, and pain points to manage their supply chain.

· Manage discrete, ILM, VMI and/or consignment inventory program(s), assessing the risks and opportunities, while consistently improving the fulfillment process.

· Working independently and/or with cross-functional team members to resolve complex escalations from customer such as resolve shortages, possible line down, quality issues.

· Guarantee parts are ordered timely to insure on-time delivery.

· Identify key parts for overseas COGS deflation and own execution on deflationary efforts.

· Drive process improvements.

· Ensure prompt payment on invoicing.

· Review customer forecast and usage through data analysis to show current trends and predict future trends to prepare correct stocking levels with consideration to lead times.

· Provide technical and product knowledge support to supplier and customer base though coordinated quarterly discussions to ensure account is properly maintained.

DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Gexpro Services.

Requirements: The candidate should possess the ability to define and execute against program requirements. The Program Manager should possess a combination of proven product and application knowledge, negotiation skills, interpersonal skills, effective communication skills, organization skills, and problem-solving skills to drive decisions with influence presenting to senior executives.

Additional Requirements:

• Strong industrial B and C-class level component knowledge including but not limited to mechanical/ electrical products, fasteners, and fabricated goods.
• Strong sales and/or service background.
• Proven success in a leadership position.
• Excellent communication and interpersonal skills.
• Exceptional problem-solving skills and a solutions-based mindset to drive decisions with influence.
• Entrepreneurial self-starter with a high degree of self-confidence, passion, initiative, and a commitment to teamwork and customer service.
• Ability to drive results without a great deal of direct supervision.
• High attention to detail and level of accuracy in processing orders and maintaining records.

· Excellent time management skills with the proven ability to manage multiple tasks and projects simultaneously.

· Familiarity with Microsoft Offices, specifically Microsoft Excel as well as relevant ERP systems and Customer Relation Management tools (CRM) would be advantageous.

Candidates with more than 5 years relevent experience may be considered for senior positions and renumeration will commensurate with experience.

Well-established Telco Service Provider seek dynamic and driven individual to join the organisation as Chief Executive Officer! (Based Overseas/Relocation)

Budget for the role: S$35,000

The Chief Executive Officer (CEO) of a Telecommunications Service Provider will be responsible for the overall strategic direction, growth, and operation of the company. The CEO will drive business performance, enhance customer satisfaction, ensure regulatory compliance, and lead the organization through technological advancements and market changes.

Key Responsibilities

• Develop and execute long-term business strategies to achieve organizational goals.
• Analyze market trends and competitive landscape to inform strategic decisions.
• Align company vision with emerging technologies and industry innovations.
• Oversee daily operations, ensuring optimal efficiency and operational excellence.
• Implement best practices to streamline processes and enhance productivity.
• Ensure compliance with regulatory standards and internal policies.
• Manage budgets, financial planning, and investment strategies.
• Monitor financial performance, conducting regular reviews and analyses.
• Ensure financial stability and growth through sound fiscal management.
• Build and maintain relationships with key stakeholders, including investors, regulators, and customers.
• Communicate effectively with the board, providing regular updates on company performance.
• Foster partnerships and collaborations to support business objectives.
• Drive technological advancements and service improvements to maintain competitive edge.
• Encourage a culture of innovation within the organization.
• Identify and implement new technologies to enhance service delivery and customer experience.

Qualifications:

• Bachelor’s degree in Business Administration, Telecommunications, Engineering, or a related field. An MBA or advanced degree is preferred.
• Proven experience as a CEO or in a senior executive position within the telecommunications industry.
• Strong understanding of telecommunications technologies, market trends, and regulatory environment.
• Demonstrated experience in strategic planning, business development, and financial management.
• Excellent leadership, communication, and interpersonal skills.
• Proven track record of driving operational excellence and achieving business growth.
• Strong problem-solving and decision-making abilities.
• Ability to foster a customer-centric culture and drive innovation.

Location: India Subcontinent

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

- Requires deep data analysis skills in iron ore, coal and crude oil market, and perform forecasting, reporting and operational metrics tracking

- Learn modelling of options market for commodities and US equities, equity index, capture arbitrage opportunities if any

- Analyse key financial data and create financial models for trading decisions

-Working closely with trader, and giving support in the daily activities of trading, deal tickets filing, trade execution

-Increase productivity by developing reporting/forecasting tools

Requirements

-Prefer a master degree in science, mathematics, finance, economics….etc.

-we need someone who are very eager to learn, to grow, and to work extensively in the financial market

Well – established retailers is currently seeking for committed individuals for positions of Senior / Client Advisor!

Job Scope

• Assist in maintaining a clean and organized product floor, and ensure a welcoming, customer-friendly environment
• Maintain updated knowledge on current products, pricing, and promotions
• Manage financial transactions and purchases using cash registers and appropriate software systems
• Greet customers and provide them with purchasing options based on their needs and wants, demonstrating knowledge regarding the merchandise and company
• Follow through on an exceptional customer experience by presenting customers with product promotions and sale opportunities as identified through conversation
• Develop and implement cross-selling strategies for appropriate products
• Assist customers with returns and exchanges

Requirements

• Relevant experiences are preferred, not a must.
• Pleasant, discreet and flexible dispositions to adapt to changes in the environment
• Superior communication skills with customers and team
• Proven capabilities in a customer service or sales role
• Conscientious, professional appearance
• Positive attitude and self-motivated to win every customer

Interested applicants, kindly forward detailed resume to [email protected].

Please visit us at www.clarist.com.sg for more opening positions!

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us..

Our client, a state-owned company within the commodities sector with over S$2 billion in operating revenue, is seeking for a Regional Human Resources Business Partner (HRBP).

Reporting to the Chief Operating Officer, the Regional HRBP will be responsible for overseeing the regional HR functions which includes talent acquisition, performance management, compensation and benefits and streamlining HR operations. The Regional HRBP will also participate in networking events to identify potential talent for recruitment purposes.

Successful candidates can expect to work in a reputable organization with the opportunity to establish the regional HR department.

REQUIREMENTS:

• Possess at least a Degree in Human Resources or equivalent
• At least 12 years of working experience in HR function with at least 3 years within Metal Trading industry with relevant connections
• Candidates with prior work experience in building up a team will be advantageous
• Fluent Mandarin is required to communicate to Chinese counterparts

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan at/onyxrecuit.com.sg (R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

Responsibilities

• Develop feature engineering in line with survey requirements.
• Develop and maintain front-end and back-end data collection application.
• Ensure the security and performance of backend applications.
• Conduct thorough code reviews and provide constructive feedback based on survey requirements.
• Follow best practices for coding, testing, and deployment.
• Work closely with design and product teams to ensure a seamless user experience.

Requirement:

• 3 years' experience in both frontend and backend development would be preferred
• Experience with ReactJS, Python and Redux
• Experience in creation/maintenance of APIs using Node.js for data related services
• Good knowledge of backend technologies and AWS Cloud services.
• Ability to conduct thorough and constructive reviews.

Apply, please kindly email your updated resume to [email protected].

Only shortlisted applicants will be notified.
APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)

Nearest MRT: Maxwell
Contract Duration: 6 Months (Extendable)
Working Hours: 8.30am – 6pm (Mon – Thu), 8.30am – 5.30pm (Fri)
Basic Salary: Up to $2,500 per month


Job Responsibilities:

· Handling daily enquiries and escalations received from the public via emails and phone calls

· Handing daily sorting/triaging of incoming cases from public

· Support the team’s administrative tasks and undertake other ad-hoc assignments when required

Job Requirements:

· GCE O Levels

· Prior customer service experience in handling phone calls and emails will be advantageous.

· Immediate Starters (No Notice Period)

· Only Singaporeans

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

This advertisement is recruiting for the position of Operations Support Officer.

If successfully selected, you will be seconded to MOE primary school located in Barker Road.

Contract Period: 2 years contract from 2 March 2025 to 28 Feb 2027.

Option to Extend: from 1 March 2027 to 29 Feb 2028.

Personnel to be deployed at the following hours:

• Mondays to Fridays: 6:30am – 4.00pm, inclusive of 1 hour lunch break (42.5 hours work week)
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

The main job responsibility is supporting School Operations in overseeing facilities maintenance, logistic support to school activities and escorting of contractors working within the school compound. You will be working as a member of the School Operations Team under the management of School Operations Manager.

Key responsibilities include:

• To assist the Administration Manager (AM) / School Leaders in the day-to-day operation of the school front counter, in general administration and in the school’s service excellence initiatives to achieve positive customer relations and satisfaction level.

The Personnel’s duties and responsibilities include:

• Maintaining general cleanliness of school compound, meeting rooms, offices, staff rooms and classrooms which includes, floor sweeping, mopping, clearing of rubbish, wiping and arranging of tables and chairs.
• Operating and maintaining general cleanliness and serviceability of school equipment i.e. air purifiers, standing fans, Fire Extinguishers etc.
• Support by providing & preparing all logistical arrangement for school events and activities including carrying and arranging furniture & equipment.
• Simple administrative and office work like distributing items to various classrooms.
• Escorting contractors working in school compound i.e. Pest Control, Building works & repair, Aircon maintenance servicing & electrical work.
• Assist in the maintenance of school Facilities i.e. Receive faults/damage report from teachers, co-ordinate with TC for repair, monitoring repair progress and ensure safety measures are in place during maintenance.
• Assist in the day to day operations and functions of the school as directed by School Leaders; Administrations & Operations Managers.

The personnel shall minimally have the following qualifications, skills and experience:

• A dynamic, dedicated and motivated individual that can complete tasks without close supervision.
• Primary school qualifications.
• Advantage to have some experience in logistics and facilities maintenance.
• No chronic medical problems with an acceptable level of fitness and without criminal records.

This advertisement is recruiting for the position of Operation Support Officer.

If successfully selected, you will be seconded to MOE JC located in Sorby Adams Drive.

Contract Period: from 1 Feb 2025 to 31 Jan 2026.

Option to Extend: from 1 Feb 2026 to 31 Jan 2027.

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:00am to 4:30pm, inclusive of 1 hr lunch break
• Fridays: 7:00am to 4.00pm, inclusive of 1 hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

Cleaning and tidying of college areas:

• General Office.
• HOD Room
• Staff Room
• Meeting Rooms
• Staff Pantries
• Lift Lobby
• Toilets

Hostel:

• To escort contractor (ad-hoc or term) to respective locations for repair and maintenance
• To check for any common area defects
• To carry out gardening works, Eg. water potted plants
• To carry out cleaning works for rooms, including preparing bed linens for new ad-hoc check-in
• To carry out cleaning works for common area, Eg. wet area, lift lobby, office, meeting room, toilet, empty recycle bins (NEA blu boxes) etc
• To store keep the luggage room, such as bed linens, tools and spare parts for ad-hoc repairs
• General maintenance such as changing of filter for air purifier, maintenance and replacement of vacuum cleaner bags etc

Any other duties as assigned by Officer-in-charge

The personnel shall minimally have the following qualifications, skills and experience:

• Ability to understand basic English instructions and communicate in English
• Preferably 2 years’ experience in cleaning and general maintenance work

This advertisement is recruiting for the position of Receptionist cum Printing Operator.

If successfully selected, you will be seconded to MOE primary school located in Choa Chu Kang.

Contract Period: from 1 Jan 2025 to 31 Dec 2025.

Option to Extend: for a further period of 12 months.

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 8:30am to 6:00pm, inclusive of 1 hr lunch break
• Fridays: 9:00am to 6.00pm, inclusive of 1 hour lunch break

(Tentative working hours, subjected to change based on school needs and discussion with candidate)

• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

Receptionist duties

• Assist to man General Office counter, answering phone calls and handling walk-ins requests from students, staff and stakeholders during assigned hours.
• Attend to students who are unwell or injured in the sick bay.
• Record attendance of late coming students.
• During holidays will collate hardcopy Financial Assistance Application forms, check all required documents submitted, update staff mailbox and Organisation Chart.
• Perform administrative support such as data entry, collation of data and statistics when required.
• Provide manpower support during ad-hoc school activities and events (such as refreshment, phototaking day, award day)
• Any other duties assigned by the school leaders & administration manager

Printing Operator Duties

• To process printing requests from the staff of the Authority.
• Monitor and replenish the consumables associated with the operation of the printing machines.
• Fulfil any printing requests submitted by the staff of the Authority within (3) working days, excluding the day the printing request is received.
• Update job status and assist in tabulation, on a monthly basis the amount of printing carried out using the machines supplied by the vendor.
• Perform regular checks to ensure school’s printing machines are functional and support the operational needs as required.
• Perform scanning. Laminating, binding and finishing operations.

The personnel is to sign an undertaking to safeguard official information,

The personnel shall minimally have the following qualifications, skills and experience:

• Able to speak and read simple English, operate photocopying machines.
• Minimum PSLE or equivalent certificate.
• Preferably 2 years working experience in receptionist work.
• Physically fit, meticulous, independent, efficient and pro-active.
• Good interpersonal skills and team player.
• Basic PC skills (using of email and update excel spreadsheets)

Overview:

The Receptionist is responsible for managing the front desk and providing administrative support to ensure the smooth functioning of the school's daily operations.

Job Description:

• Reception counter duties such as e-mail handling phonecalls, general enquiries, e-mails / mails & faxes.
• Record delivery of goods/ services, record messages and provide professional customer services
• Administrative duties such as data entries, collation of information, filings, scanning and archiving documents.
• Attend to students feeling unwell.
• Other ad-hoc duties as assigned by the school.

Requirements:

• Good communication and inter-personal skills.
• Good team player with initiative
• Proficient in MS Office such as MS Word, Excel and Powerpoint
• Preferably possess relevant experience in reception and administration in a school environment.

Contract Details:

• Temp. role with option of renewal, subject to performance.
• Working hours: 8am - 5pm, weekdays
• Location: Siglap Area

Job Purpose

This role focuses on building and executing effective hiring strategies to enhance talent competencies and strengthen the organization's employer brand. It involves close collaboration with key stakeholders on workforce planning, recruitment, onboarding, retention, and knowledge management. Additionally, the role requires driving and implementing transformation and improvement initiatives to optimize HR processes and outcomes.

Introduction

We are seeking a hands-on individual who is eager to learn, grow, and build their career with our organization. This role offers an excellent opportunity to gain valuable experience, contribute meaningfully to impactful HR initiatives, and develop your skills in a supportive and dynamic environment. If you are motivated by the chance to grow alongside a passionate team, we would love to hear from you!

Hiring Strategies:

• Develop and implement innovative talent acquisition strategies to attract high-quality candidates.
• Align hiring processes with business needs and organizational goals.
• Leverage data analytics to refine recruitment methods and enhance the candidate experience.

Stakeholder Collaboration:

• Partner with department heads and stakeholders, including the Ministry of Education (MOE), to understand workforce requirements and plan hiring activities.
• Collaborate on workforce planning to ensure a balanced and sustainable talent pipeline.
• Support hiring managers with insights to make informed recruitment decisions.

Recruitment and Selection:

• Coordinate seamless onboarding experiences for new hires to ensure a smooth transition.
• Develop and implement retention strategies to improve employee engagement and reduce turnover.
• Foster a welcoming and inclusive workplace that promotes long-term satisfaction and growth.

Employee Onboarding & Retention:

• Coordinate the onboarding process to ensure a smooth transition for new hires.
• Develop retention strategies to reduce turnover and improve employee engagement and satisfaction.

Transformation and Improvement Projects:

• Lead or contribute to HR transformation and improvement initiatives, aimed at optimizing talent acquisition processes.
• Implement tools and technology to improve hiring efficiency and effectiveness.

HR Operations:

• Manage WICA and Work Pass applications
• Regularly review and update SOPs for relevance and compliance.

Ad-hoc Hosting Events:

• Host and represent the organization for external gusts and visitors when required.

Why Join Us?

• Purpose-Driven Work: Play a vital role in shaping Singapore’s next generation of leaders by ensuring the institution attracts and retains the best talent.
• Growth Opportunities: Gain exposure to transformative HR projects that challenge and develop your skills.
• Dynamic Team Environment: Work alongside dedicated professionals who share your passion for impact and innovation.
• Rewarding Culture: Be part of an organization that values creativity, collaboration, and continuous improvement in the education landscape.

Requirements

• A good Degree in HR or any discipline.
• Candidates should have 2-3 years supervisory experience.
• People-oriented with strong verbal and written communication skills.
• Highly motivated, meticulous, independent and adaptable to change.
• Excellent communication, organizational and interpersonal skills.
• Abreast with current employment legislations and HR practices.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Manager and invite talented individuals to join us in our mission.

Job Description:

• Responsible for the full experience of HR functions across (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within an international private education institution.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Responsibilities

Regularly review safety documents, as per requirement

Plan the preparation works in the workshop, assign the adequate teams and equipment to the worksites to

complete works as scheduled and to avoid delays.

Oversee the day-to-day progress of on-going projects.

Identify any risk or problem and promptly respond by proposing and implementing corrective measures.

Ensure all works are performed in accordance with the prevailing safety and quality standards.

When necessary to attend meetings with clients, architects, engineers, site supervisors and suppliers.

Monitor all changes to specifications and work scope

Manage all document filing and record keeping and issue an end of project report

Conduct site inspection, attend safety issues

Liaise with the relevant authorities on all WSH issues

Implement HSE and security plans

maintain all tools and equipment, arrange for maintenance, replacement, calibration when due

Prepare all project safety documents required at the worksite MS, RA, FPP, SWP, Team certs

Requirements

Proven work experience as a Project Coordinator or similar role

An ability to prepare and interpret flowcharts, schedules and step-by-step action plans

Solid organizational skills, including multitasking and time-management

Familiarity with risk management and quality assurance control

Strong working knowledge of Microsoft Project and Microsoft Excel, suite.

Preferably a degree and at least a Diploma in Workplace Safety and Health, or other relevant discipline

fluent English / computer literate

Minimum 3 years of experience in a relevant industry.

Well organised and capable of efficient planification.

Join a leading firm as a Service Delivery Executive to oversee and manage vendor support to ensure adherance to SLAs.

Your new role:

• Serve as the primary point of contact for external vendors supporting application systems.
• Negotiate and monitor service level agreements (SLAs), ensuring compliance and timely issue resolution.
• Oversee the day-to-day delivery of application support services by vendors to ensure high availability, performance, and reliability of application systems through proactive monitoring and timely intervention.
• Coordinate and collaborate with vendors to resolve complex issues and deliver enhancements in line with business needs.
• Evaluate vendor performance periodically and recommend improvements or alternative solutions.
• Serve as a liaison between internal teams, end-users, and vendors to ensure clear communication and alignment on requirements.
• Collaborate with internal IT teams to implement upgrades, patches, and changes to application systems.
• Supervise the technical aspects of vendor-provided application support, including system diagnostics, troubleshooting, and resolution of incidents.

You will need:

• Prior hands-on experience in a similar service delivery or application support role with strong vendor management skills.
• Technical understanding of application support and troubleshooting, as with technical knowledge on database management, middleware support and integration with third-party systems etc.
• Sound technical knowledge on Unix/Linux, Java, SQL and more
• Familiarity with incident management tools (e.g., ServiceNow, Jira) to track and resolve tickets effectively.

If this interests you or you know anyone who might be suitable, please click apply to submit your application or email an updated copy of your CV to [email protected]. Please note that only shortlisted applications will be contacted.

EA registration No.: R1987315

Employment Agency License No.: 23C2056

Roles & Responsibilities

• Developing and implementing marketing strategies to drive business growth and enhance brand awareness
• Control budgets and allocate resources amongst projects
• Conduct general market research to keep abreast of trends and competitor’s marketing movements
• Monitor progress and submit performance reports
• Working with the sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction
• Establishing and maintaining relationships with clients and partners to ensure customer satisfaction and loyalty
• Overseeing social media marketing strategies and content marketing
• Produce ideas for promotional events or activities and organize them efficiently
• Experience in marketing and running a marketing team
• Excellent leadership and organizing skills
• Strong ability to work independently and focus on achieving high performance
• Ability to handle pressure and effectively resolve complaints and issues
• Willingness to work overtime on weekends or PH when necessary

Mercuria, a global leader in commodity trading, is seeking a skilled IT professional to join our End User Experience (EUE) team. This hybrid role will support our Asia operations by addressing both advanced technical needs and general IT support requirements, ensuring a seamless and productive work environment for end-users. This position plays a crucial role in modern workplace solutions and desktop support.

Mercuria offers a dynamic, inclusive work environment with ample opportunities for professional growth. As part of the EUE team, you will contribute to the continuous improvement of workplace solutions, supporting our Asia operations.

The Role

• Provide 3rd line technical support for end-user and modern workplace technologies.
• Support desktop-related issues on Windows 10, Microsoft 365, and various trading platforms (ICE, Eikon, Bloomberg), both onsite and remotely.
• Assist in the implementation and support of hybrid workplace solutions to enhance productivity.
• Package applications, deploy software updates, and monitor their effectiveness.
• Manage integration of SCCM/Intune, Exchange, and O365 with existing systems.
• Set up and support MS Teams video conferencing.
• Maintain IT assets inventory and dispatch incoming tickets in ServiceNow for efficient resolution.
• Assist in IT administrative tasks, including vendor liaison and mobile service applications.
• Support server room basics (AC, UPS, patch panels) and provide technical setup for company events.
• Conduct new joiner onboarding, handling software/hardware setup, upgrades, and user permissions.
• Create and maintain documentation for troubleshooting guides and technical processes.

Technical qualifications and skills:

• At least 10 years of IT-related experience with an emphasis on endpoint management, hybrid workplace solutions, and general IT support.
• Familiarity with Windows 10-11, SCCM, Intune, Microsoft 365, Exchange, Active Directory, Entra ID, ServiceNow, and PowerShell.
• Basic understanding of network troubleshooting, server room equipment, and Apple product support.
• Proficient in English
• Certifications in Windows, Intune, Microsoft 365, Exchange, or SCCM are advantageous

Profile:

• Bachelor's degree in computer science, engineering, or a related field
• Independent, proactive, and eager to learn new technologies.
• Excellent customer service skills with experience in VIP support.
• Strong teamwork, stress resilience, and adaptability.
• Ability to provide after-hours and weekend support as needed.

Rotational Basis - Work Hours & Possible Shift Patterns (Might be subjected to changes):

(1) 24/7:

1st shift - 7AM to 6PM

2nd shift - 11AM to 10PM

3rd shift - 9:30PM to 8AM

** this usually have 4 days/nights work followed by 3 days off

(2) Regular:

1st shift - 8AM to 5:30PM

2nd shift - 9AM to 6:30PM

3rd shift - 1PM to 10PM

**this is usually Monday to Friday, weekends off

What we are looking for:

Unix/Linux OS, Shell Scripting, SQL Queries, Control-M Job Scheduling

Job Objectives

• The specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround.
• Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Clarify user queries.
• Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.
• Able to work in shift-based environment, support implementations during bank’s green zone.

Job Responsibilities

• Investigate production issues, respond based on production defect severity SLAs.
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries
• Follow up on defect and incident closure and meet incident closure KPI.
• Make sure system availability as per respective agreed SLA.
• Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.
• Provide support for annual Disaster Recovery (DR) exercise for supported applications.
• Provide support to System Engineers on server level patches / upgrade as and when applicable.
• Knowledge with 3rd party monitoring tools like Control-M, Genos, Splunk, SQL Monitor
• Knowledge with Market Data, and Genos monitoring setup and dashboard configuration
• Ensure application incident & task documentation is properly updated for each production release.
• Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.
• Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or Unix shell or DB scripts etc.
• Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler
• Good to have understanding and experience of ITIL methodology [service operation]

Requirements

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.
• Strong written, oral communication skills and able to manage user.
• Ability to easily adopt to any technology / environment.
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment.
• Willingness to work across platforms – UNIX / open, AS/400 and mainframe

• MNC Company
• Basic $3000 - $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tai Seng
• Working days: Monday to Friday
• Working hours: 9am to 6pm

Job Responsibilities:

• Full spectrum of HR & Administrative duties
• Assist to manage employees’ matters in areas of compensation matters, appraisal for annual increment and performance bonus
• Manage HR Administrative duties in areas of preparation of all HR related letters, insurance, maintaining HR Documentation, etc
• Ensure timely processing of monthly payroll for employees
• Journal entries for payroll, OT, bonus accrual and related
• Assist in coordinating in training programme and liaise with nominated trainees on training requirements
• General office administration and management
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec/Diploma in Human Resource, Admin or related field with minimum 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities

• Work with development teams and product managers to ideate software solutions.

• Participate in user story grooming with product stakeholders and engineers.

• Design, Architecture of software components, microservices and API gateway platform.

• Code review, cyber security review, application monitoring and mentoring junior developers in API first development.

• CI/CD and DevOps pipeline configuration and deployment management of components

• Scalability, Performance tuning of API and Web applications

• Build the front-end of applications through appealing visual design.

• Develop and manage well-functioning databases and applications.

• Write effective APIs.

• Test software to ensure responsiveness and efficiency.

• Troubleshoot, debug and upgrade software.

• Create security and data protection settings.

• Build features and applications with a mobile responsive design.

• Write technical documentation.

Requirements

• Bachelor’s degree in computer science or equivalent.

• Minimum 6+ years of Proven experience as a full stack developer or similar role.

• Strong experience in back-end languages Java, Spring Boot.

• Strong experience in JavaScript frameworks such as ReactJS and Node.js.

• Strong Experience in designing and implementing REST based micro services using Spring Boot/Node.js.

• Knowledge of multiple front-end languages and libraries (HTML5/ CSS3, JavaScript, JSON, jQuery)

• Experience in developing event-driven applications and familiarity with Kafka or any messaging system.

• Familiarity with databases (Oracle OR MySQL OR MongoDB OR SQL Server), web servers (Nginx or Apache) and UI/UX design.

• Experience in containerized application development such as Docker/Kubernetes.

• Excellent communication and teamwork skills.

• Great attention to detail.

• Experience in scrum-based software development, JIRA and CI/CD.

Licence no: 12C6060

We are hiring Contract Human Resource Executive to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Conducting on-boarding and off-boarding matters
• Data entry for new hires and exit cases
• Monitoring confirmation, contract renewals and conversion
• Other ad-hoc duties as assigned

Job Requirements

• Minimum Diploma holder
• Able to commence work immediately
• HR Business Partner and Operation experience preferred

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan Shan Pei
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Responsibilities:

• Handle calls and/ or emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after- call administration work
• Use customer service and sales skills to optimise customer satisfaction of each customer contact
• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Duration:

• 11 Months Contract

Location:

• Rafflesplace

Working Hours:

• Daily scheduled hours (either 9.00am – 1.00pm OR 10.30am - 2.30pm)
• Will be required to work 5 days in a week, including weekends and public holidays
• Training will be provided, and candidates must be able to attend and complete the full day training (12-15 working days).

Salary:

• $18/hr

Requirements:

• Possess a Diploma or Degree in any discipline
• Has a passion for customer service
• Able to work in a team
• Able to work in a fast-paced and demanding environment
• Banking experience will be an advantage

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities:

• Responsible for the full spectrum of the HR functions, such as recruitment & selection, pass application, HR date update, training, HR Audit, performance appraisal etc;
• Require to identify and execute effective recruitment strategies & HR initiatives, contribute to staff training & development, etc;
• Assist in preparing of staff organization chat for Tender submission.
• Prepare for the reports that requested by Beijing HQ
• Update and maintain employees' data in the system and personal files.
• Other ad-hoc duties assigned by the management

Requirements:

• Diploma/Bachelor or above degree, in Human Resources, Business, Construction or related majors;
• More than 3 years of experience in a similar role, and experience in construction industry will be a plus;
• Excellent written and spoken skills, communication and negotiation skills
• Good command of both English and Mandarin is a must, with excellent proficiency in written Chinese (In order to liaise with the Chinese speaking associates
• 5 days work week