Responsibilities

• Engage product owners to groom user stories

• Profile, cleanse and classify data

• Design and develop data pipeline that ingest data from various sources.

• Act as a software detective, providing a dynamic service identifying and solving issues within multiple components of critical business systems.

• Expected to perform independently and become an SME, actively participate in team discussions, and contribute in providing solutions to work-related problems.

• Develop innovative strategies to improve application support processes

• Collaborate with cross-functional teams to troubleshoot and resolve complex issues

Requirements

• Diploma or greater in Computer Science or related areas or equivalent practical experience

• Hand-on experience working on RDBMS, such as Oracle, DB2, MS SQL or PostgreSQL

• Database Design and Data Modelling (Logical and Physical)

• Experience in using ETL tools such as SAS DI, Informatica or Talend

• Experience with data streaming technologies like Kafka and Spark is a plus

• Experience with data visualisation such as Qlik, Tableau or Power BI is a plus

• Self-motivated and driven learner who is willing to share knowledge with the team

Licence no: 12C6060

Responsibilities

• Key point of contact in Asia for tier-3 browser related support for incident and service request.

• Work with Lines of Business / Program Managers / Application Owners and stakeholders to ensure that web applications are functional on preferred browsers.

• Create and update baseline settings documentation for all browsers across all platforms.

• Maintain Intune CSP and related policy configuration.

• Manage support tickets in ServiceNow platform, including incident, service request, change and problem.

• Create and maintain Knowledge Base articles for the web browsers topics.

• Create and update baseline documentation for all browsers across all platforms.

• Collaborate with Packaging Team for deployment of browser frontend technologies.

• Troubleshoot complex issues with vendors.

Requirements

• Bachelor's Degree in Computer Science / Information Technology / Engineering or similar

• Minimum 8 years of IT support experience with at least 2 years experience in tier-3 browser support.

• Good knowledge of Microsoft Endpoint Manager (MEM), Intune policy and GPO configuration for browser related configuration including CSP integration with third party browsers.

• Good understanding of web browser technologies (MS Edge, Chrome, Safari, etc) on Windows, MacOS and Linux operating systems.

• Good knowledge of Microsoft registry, Microsoft Entra and Azure Active Directory fundamentals.

• Intermediate scripting skills in Microsoft Powershell.

• Skilled in researching for solutions, understanding and implementing steps documented in Microsoft or third party browser publishers’ KB articles and guides.

• Good business writing skills in documentation drafting

Licence no: 12C6060

Job Description:

• Promotes and maintains patient health by providing services under the supervision of a physician.

• Implement physician directives.

• Performs therapeutic procedures.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Effective communication skills.

Job Description:

• Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

• To perform beauty treatment for guests.

• Explaining treatments and therapies to guests and providing suitable recommendations as needed.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Good interpersonal and communication skills.

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of household products, hardware, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of houelhold products, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

Job Description:

• Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

• To perform beauty treatment for guests.

• Explaining treatments and therapies to guests and providing suitable recommendations as needed.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Good interpersonal and communication skills.

Job Description:

• Assist in supervision of company operations and facilities management.

• Responsible for supervising maintenance, cleaning, grounds and security.

• Ensure that basic facilities, such as water and electricity, are well-maintained.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision and facilities management.

• Required to work night shift permanently.

Job Description:

• Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

• To perform foot reflexology treatments following the established protocols, and allotted treatment times.

• Explaining foot reflexology, treatments, and therapies to guests and providing suitable recommendations as needed.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Effective communication skills.

Job Description:

• Prepare high quality Chinese food.

• Ensure kitchen team is well trained and equipped with the knowledge and skills for the food in the menu.

• Maintain hygiene and cleanliness standards at all time.

Job Requirement:

• Possess good culinary skills and able to lead the kitchen team to produce consistently high quality food.

• Good leadership and communication skills.

• Able to create and show creativity in food menu.

Responsibilities

• To cover design aspects for systems such as Radars, Navigation Comms, Integrated Comms, Integrated Combat Systems and Layout designs

• Work with other trades on integration design between Platform and Systems

• To prepare the General Arrangement Plan (GAP)

• Preparation of tender proposal and technical specifications for tender submission

• Establish Major Equipment Specifications and Selections

• To check and ensure equipment specification, technical information, functional description document, installation control document and interface design specification are correct and properly maintained, disseminate and use for the preparation of design work activities

• Planning and control of Basic design document schedule to support project milestone

• To develop of new designs and design concepts;

• To source for new design tools;

• To provide specialist technical assessment and analysis other in-house departments and external parties

• To continue updating the developing and expanding of the design database

• To participate in tests and sea trials, including HAT and SAT, where required

• Perform detail design calculation where necessary

• To follow up and resolve all the design issues raised by Owner, Classification and Statutory Authorities on all design documents promptly and timely to support the schedule, including on site checking and discussions

• To generate 2D arrangement drawings for major equipment

• To generate list of design drawing / document specific to each project

• To check working drawings and ensure that they conform to contractual technical specification, installation control documents, Classification and Statutory Rules/Regulations

• To keep abreast with current technological developments and products, Classification rules, military and industrial standards and other standards relevant to design activities.

Requirements

• Degree in Electrical & Electronics Engineering

• Experienced in Electrical / Electronics engineering work

• Relevant experience in Marine related projects on Navigation Communications Systems and Radars (Fire Contol & Surveillance) will be advantageous

• Possess both project management and man management experience

• Ability to manage external and internal stakeholders will be critical for this role

• Proficiency in AutoCAD

Licence no: 12C6060

Job Summary:

• Industry: Healthcare
• Employment type: Contract from January 2025 to April 2025
• Working location: Jalan Bukit Merah

Job Responsibilities:

• Create and design collaterals such as staff eDMs, clinic and patient collaterals, posters and flyers
• Source, coordinate and work with vendors including designers, printing agencies and corporate agencies for external purchases
• Coordinate and work with internal and external stakeholders to create visual and written content for the department
• Support and facilitate internal and external filming and photoshoot requests
• Support the logistics setup and assist in corporate and internal staff events, such as event launches, media briefings, clinic visits, staff town halls and events
• Any other ad-hoc work duties as assigned

Job Requirements:

• Minimum Diploma in Communications or equivalent, with some experience in communications, public relations or marketing
• Bilingual with excellent command of English, with a flair for creative writing
• Creative with the ability to create visuals using Canva
• Knowledge of Adobe Photoshop, Adobe InDesign, Adobe Illustrator or video editing software is an advantage

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

*Temporary Contract (6 Months)

• Plan and manage all procurement activities conducted by the Users' Divisions to ensure timeliness of procurement and contract implementation.
• Provide professional advice to Divisions on best practices in sourcing, contract management and supplier management practices and manage inquiries from users.
• Develop and maintain the company's procurement governance framework, striking an optimal balance between governance and operations efficiency.
• Lead and mentor the procurement team, promoting a culture of continuous improvement and innovation
• Lead the new procurement system implementation
• Manage the entire procurement process
• Review internal Corporate Services SOPs, templates to support digitalisation and streamline processes
• Establish and maintain a process and system of archival, organization, retrieval and disposal of records to support needs of HSG and compliance with internal policies
• Participate in ad hoc projects as assigned

Job requirements

• Tertiary qualification in Business, Accountancy or Finance
• Minimum 5 years of experience in procurement administration
• A good understanding of Government Procurement Policies will be advantageous.
• Familiar with Tenderboard system or Oracle.
• Committed with good working attitude and resilience to produce the desired results.
• Effective stakeholder management, communication and interpersonal skills.
• Has a growth mindset in seeking continual improvements and keeping up with digital transformation that leads to significantly better and cost-effective outcomes.
• Good team player and meticulous with numbers.
• Independent and self-driven with the ability to multi-task in a dynamic and fast-paced environment and perform under pressure.
• Effective writing and presentation skills with a good command of English preferred.

Salary: Basic $3,000 - $4,000 + Uncapped Commissions
Time: Monday - Friday (9am to 6pm)
Location: 2 Kallang Ave, CT Hub (2 minutes walk from MRT)

Job Overview:

Dynamic Human Capital (DHC) is a leading recruitment agency in Singapore, specializing in the placement of professionals across a wide range of industries including IT, Healthcare and Engineering. As we continue to grow, we are looking for dynamic and motivated individuals to join our team!

Key Responsibilities:

• Generate new leads to drive business growth
• Build meaningful relationships with top talent during candidate selection process
• Take ownership of end-to-end recruiting process for clients' hiring needs
• Identify and engage top talent to meet clients' talent acquisition requirements
• Support team with other responsibilities as required

Job Requirements:

• Strong communication and interpersonal skills
• Results-driven with a positive attitude
• Able to work in a fast-paced environment and manage multiple priorities
• Prior experience in Recruitment/Executive Search is a bonus
• Sales background from any industry is welcome, but strong desire to succeed is essential

We offer competitive remuneration and a supportive work environment, with opportunities for career advancement and professional development. If you are passionate about recruitment and enjoy working in a challenging and dynamic environment, we would love to hear from you.

For interested applicants, please email your resume in MS Word format to: [email protected]

Job Description:

We are seeking a professional and reliable part-time limousine driver to provide exceptional transportation services to our clients. As a limousine driver, you will ensure timely pick-up and drop-off services while maintaining the highest standards of safety, professionalism, and customer satisfaction.

Key Responsibilities:

-Safely transport clients to and from designated locations.

-Maintain a clean and presentable limousine interior and exterior.

-Assist passengers with entering/exiting the vehicle and handling luggage.

-Adhere to all traffic laws and company safety regulations.

-Monitor traffic conditions and plan efficient routes.

-Provide excellent customer service, including courteous communication -and meeting special requests when possible.

-Conduct regular vehicle inspections and report any maintenance issues.

Requirements:

-Driver's License: Valid class 3 driving license with a clean driving record.

JOB RESPONSIBILITIES

Responsibilities include, but are not limited to:

• Manage end-to-end recruitment cycle. (posting of jobs descriptions, scheduling interview with candidates, extending offers etc)

• Work closely with hiring managers on manpower planning and forecasting to facilitate hiring

• Ensure all recruitment activities are done in accordance with employment laws and regulations.

• Monitor recruitment performance and timeline.

• Other tasks as and when assigned.

JOB REQUIREMENTS

• Degree or Diploma in any disciplines.

• Proficient in Microsoft Word and Excel.

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

JD

1. Recruitment & Talent Acquisition

· Manage end-to-end recruitment processes (job postings, screening, interviewing, and onboarding).

· Develop recruitment strategies to attract talent, including job fairs and collaborations with institutions.

· Identify manpower needs and ensure timely recruitment.

2. Employee Onboarding & Offboarding

· Handle orientation and onboarding programs for new hires to ensure smooth integration.

· Prepare employment contracts, letters of offer

· Manage exit interviews, clearances, and offboarding procedures.

3. Compensation & Benefits Management

· Payroll processing and attendance management.

· Manage employee benefits, including leave, insurance, bonuses, and incentive programs.

· Monitor compliance with local labor laws (CPF contributions, tax submissions, etc.).

4. Performance Management & Employee Development

· Support managers in setting KPIs and conducting performance reviews.

5. Employee Relations & Labor Law Compliance

· Provide advisory support on employee issues, including grievances and disciplinary actions.

· Ensure compliance with labor laws and company policies.

· Manage employee engagement programs to foster a positive work environment.

7. HR Systems & Data Management （JUSTLOGIN)

· Set up attendance, payroll, and employee management SOP

8. Hands-on HR Operations

· Personally handle sensitive HR matters, such as disputes, investigations, and legal cases.

· Ensure smooth day-to-day HR operations, such as timekeeping, overtime, and staff scheduling.

8. ADHOC Task assigned by manager

Qualifications/requirements:

· Degree in Human Resource Management or Business or related field

· At least 3 years of experience in HR operations in Singapore

· Strong knowledge of statutory regulations and the Employment Act

· Maturity and ability to navigate through varied employment regulations and challenges

· Flexibility and willingness to be very hands-on in all aspects of the role

· Ability to deal appropriately with highly confidential information with tact and diplomacy

· Prior experience in F&B industry is a must

· Speak, write, and fully understand both English and Mandarin in order to liaise with directors

· The ability to manage multiple tasks and priorities successfully.

Key Responsibilities:

1. Recruitment Coordination

• Assist in sourcing, screening, and shortlisting candidates.
• Coordinate interview schedules between candidates and hiring managers.
• Manage job postings on various platforms, including LinkedIn, job boards, and social media.
• Handle administrative tasks related to recruitment events

2. Candidate Engagement

• Serve as a primary point of contact for candidates throughout the recruitment process.
• Provide timely updates to candidates regarding application status and interview feedback.
• Build and maintain relationships with potential candidates to create a talent pipeline.

3. Marketing & Outreach

• Assist in executing recruitment marketing campaigns to attract fresh graduates, mid-career switchers, and experienced professionals.
• Support career events, including campus recruitment drives, career fairs, and information sessions.
• Create recruitment materials such as brochures, social media posts, and email campaigns to promote job opportunities.

Qualifications:

• Diploma or degree in Human Resources, Business Administration, or a related field.
• 1-2 years of experience in recruitment, HR, or administrative roles is preferred.
• Familiarity with applicant tracking systems (ATS) and recruitment tools is a plus.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to multitask and work effectively in a fast-paced environment.
• Self-motivated and capable of handling sensitive information with confidentiality.

We have a flexible work from home job as a Human Resource Officer.

Job scope:

• Work from home
• Flexible timing
• Sourcing and recruiting the right people for our organisation
• No cold call required
• Support will be provided
• High incentives of $1000 per successful placement (subject to terms and conditions)

- 2 years contract (renewable and convertible)

- Up to $5.5k + $120 site allowance

- Mon to Fri, 8:30am to 6pm (Standby/recall duties required)

- AMK

Responsibilities:

Involve in one or more teams working in normal hour in managing and coordinating multiple vendors in a large scale communications projects based on Key Performance Indicator (KPI):

• Conduct periodic inspections and audit in both software to hardware e.g. Backend IT security equipment, network switches, firewalls, servers etc to front-end devices, that ranges from Monitoring Management Systems, etc.
• Conduct reviews in Security Backend System including cybersecurity requirements.
• Ensure contractor’s contractual obligations are met and services are delivered well.
• Provide accurate and regular reports to the management on performance of the service delivery.
• Review design documents ensuring all design aspects of the systems are addressed.
• Project Management inclusive of reporting of Works progress and/or Issues escalation for resolution, project scheduling/project meeting, migration or Expansion work; as well as New sub-systems deployment.
• RF cell planning and validation including carrying out ad-hoc radio coverage survey and reports of the Radio sub-system performance.
• Support review of test plans, conduct, witness of system testing and acceptance testing.
• Support the implementation and configurations of security and network design.
• Liaise and coordinate with relevant stakeholders, maintenance/project team member and vendors to address critical incidents, coordinate with resolution parties, and establish effective communication between stakeholders for post-incident reviews.
• Analyse third-party as well as internal processes, and create strategies for service delivery optimization.

Period:

• 2 years contract (Renewable and convertible)

Location:

• AMK

Working Hours:

• Mon to Fri, 8:30am to 6pm (Standby/recall duties required)

Salary:

• Up to $5.5k + $120 site allowance

Requirements:

• Diploma / Degree in Electrical and Electronics Engineering, Computer Science or equivalent.
• Knowledge of project management, as well as knowledge of fixed/mobile communications platform technology. Certification in CITPM, PMP or equivalent certification as a requirement.
• Experiences in managing and coordinating multiple vendors ensuring KPI(s) are met.
• Knowledge in transmission and IP transport technologies, including DWDM, carrier ethernet, TCP/IP and Software Defined WAN. Certification in CCNA, CCNP or equivalent certification as a requirement.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No.: R2198469)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

We are representing our client in the Healthcare sector to hire for a Group Sustainability and Risk Assistant Manager.

Key Responsibilities

• Develop and implement sustainability policies, reporting, and ESG initiatives.
• Conduct risk assessments, manage risk registers, and support risk reporting.
• Ensure compliance with regulations, perform audits, and lead training sessions.
• Collaborate on projects and liaise with auditors as needed.

Requirements

• Degree in Environmental Science, Accounting, or related fields.
• 3+ years of experience in ESG, risk management, compliance, or related roles.
• Skilled in data analysis, project management, and stakeholder collaboration.
• Proficiency in reporting tools like Tableau or ESG platforms is a plus.

Interested candidates, please apply here.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

- 1 Year Contract (Convertable)

- Up to $3000

- Office hours

- Bukit Merah

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Salary:

• Up to $3000

Working hours:

• Mon to Fri: 9am to 6pm

Location:

• Bukit Merah

Requirements:

• Good interpersonal, communication and written skills
• Proactive, committed and self-motivated
• Positive team player who is also able to work independently
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate or equivalent.
• Bilingual with proficiency in mandarin preferred to liaise with mandarin speaking clients

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- Permanent

- Up to $3,600 + Benefits

- Bras Basah

- 44 hours rotating shift

- Attractive Benefits: $2,000 Medical Spending Account

- Attractive Benefits: $1,000 Flexible Benefit

- Attractive Benefits: Birthday Leave + $200 in Birthday Month

- Attractive Benefits: Free Annual Health Screening

Job Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary.
• Glitch reports are to be written when necessary.
• Ensure guest room security emergency and fire procedures; encourage the use of Safe Deposit boxes and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Period:

• Permanent

Working Hours:

• 44 hours rotating shift

Salary:

• Up to $3,600 + Attractive Benefits
• Attractive Benefits: $2,000 Medical Spending Account
• Attractive Benefits: $1,000 Flexible Benefit
• Attractive Benefits: Birthday Leave + $200 in Birthday Month
• Attractive Benefits: Free Annual Health Screening

Location:

• Bras Basah

Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Registration No. R23117106)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- Permanent

- Up to $4k + $600 Transport Allowance + AWS + VB

- Loyang

- Mon to Fri, 8am - 5.30pm

Responsibilities:

• Responsible for meeting sales and operation targets, primarily in wafer fabrication industry.
• Responsible for managing sales, inventory control and account receivables.
• Accountable for the promotion of new products to the semi-conductor industry.
• Promote products through presentations to customers and participation in trade shows.
• Generate quotations and sales report.
• Compile product data sheet and certificate of analysis to customers.
• Daily liaison with principal, including identifying new principals.

Salary:

• Up to $4,000 + $600 Transport Allowance + AWS + VB

Working hours:

• Mon to Fri 8.00am to 5:30pm

Location:

• Loyang

Requirements:

• Engineering degree or Diploma with at least 3 years working experience.
• At least 2 years sale or service experience in wafer fabrication industry.
• Applicants with more than 5 years of relevant experience may be considered for Senior/management position.
• Experience in Etch equipment process is preferred.
• Possession of own transportation is preferred.
• Team player.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R1879978)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Possible Shift Patterns (Might be subjected to changes):

(1) 24/7:

1st shift - 7AM to 6PM

2nd shift - 11AM to 10PM

3rd shift - 9:30PM to 8AM

** this usually have 4 days/nights work followed by 3 days off

(2) Regular:

1st shift - 8AM to 5:30PM

2nd shift - 9AM to 6:30PM

3rd shift - 1PM to 10PM

**this is usually Monday to Friday, weekends off

Job Objectives

• The specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround.
• Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team.
• Clarify user queries. Make sure system availability as per SLA across countries for multiple applications / interfaces.
• Perform scheduled health check tasks across applications and raise alerts in case required.
• Able to work in shift-based environment, support implementations during bank’s green zone.

Job Responsibilities

• Investigate production issues, respond based on production defect severity SLAs.
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries
• Follow up on defect and incident closure and meet incident closure KPI.
• Make sure system availability as per respective agreed SLA.
• Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.
• Provide support for annual Disaster Recovery (DR) exercise for supported applications.
• Provide support to System Engineers on server level patches / upgrade as and when applicable.
• Knowledge with 3rd party monitoring tools like Control-M, Genos, Splunk, SQL Monitor
• Knowledge with Market Data, and Genos monitoring setup and dashboard configuration
• Ensure application incident & task documentation is properly updated for each production release.
• Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.
• Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or Unix shell or DB scripts etc.
• Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler
• Good to have understanding and experience of ITIL methodology [service operation]
• Requirements
• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.
• Strong written, oral communication skills and able to manage user.
• Ability to easily adopt to any technology / environment.
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment.
• Willingness to work across platforms – UNIX / open, AS/400 and mainframe