Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Responsibilities:

• Strategize plans to align business operations with the company's mission and goals
• Lead the Project Team (including the Suppliers) in discussions with customers, and negotiation for any demand of changes such as cost, design, schedule of the products
• Close communication with customers to identify issues, and lead discussions within the Project Team to discuss countermeasures with the Suppliers.
• Involve in designing and prototyping, pre-product development by attending, leading, and facilitating the product development meetings
• Identify and prioritize product and service improvement opportunities, and create plans for implementation
• Develop complex forecasting models, budgets, resource allocation, and plans for projects
• Utilize comprehensive knowledge of company's internal operations to develop forward-looking focus for business
• Responsible for sales of automotive parts with high customer service standards, and ensure customers have all the needed information about parts
• Support identification of the right parts, prepare quotation and parts information to service advisor if required.
• Ensure technicians are adequately and timely supplied with requested parts/materials.
• Order parts according to the parts sales volume/model mix targets and target agreement
• Accurately record and process damaged parts/parts returns
• Perform continuous improvement for the duties described above
• Perform any other ad-hoc duties be assigned by management or Japan HQ

Requirements:

• Minimum bachelor’s degree holder from reputable local or international universities in relevant field of study
• At least 6 years of relevant working experience in automotive trading industry
• Experience in multi-cultural organization and ability to work in fast-paced environment
• Strong in logical thinking, result oriented and focused on details, and be able to handle multiple projects, prioritize and arrange tasks, and schedules to delivery outcomes on time.
• Strong interpersonal skills, negotiation, effective communication, open minded and positive attitude to coordinate among external partners and internal group companies
• Knowledge in Quality Assurance/Control is required
• Fluent English to communicate with local employees, customers, and management
• Proficiency in the Japanese language to communicate and manage relevant stakeholders effectively with Japan HQ
• Prior work experience in a Japanese firm or working with Japanese OEM and Tier1 supplier would be advantageous
• Strong knowledge of connected device, technical trends and industry updates
• Willing to travel in overseas frequently and accept short lead time preparation upon customers’ request

Volunteer Management

• Develop and implement recruitment strategies to identify, build and sustain a healthy pool of competent Silver Generation Ambassadors (SGAs) and SGD volunteers
• Monitor the recruitment cycle of SGAs and SGD volunteers
• Monitor the centralised recruitment of volunteers (eg. SGA/volunteers referral, Facebook, QSM etc.) to ensure a healthy ratio of staff to volunteers to seniors in order to achieve SGO’s goals and objectives
• Update and maintain volunteer’s personal information and their volunteering activities to ensure an up-to-date database
• Introduce SGO volunteering program to public and private sectors to encourage volunteerism and also, as a CSR, with the aim of providing more avenues for volunteer recruitment
• Support various SGA rewards and recognition initiatives
• Co-ordinate and extend VM related courses for staff and SGAs

Professional Development

• Engage in continual learning for personal and professional growth and development
• Share good practices and support the training and development for SO staff and SGAs
• Establish regular communications with the SO VM champions on matters related to volunteer management and training

Coordination & Admin

• Consolidate feedback from SOs, SGAs and volunteers to identify and analyse needs in the community
• Manage and control SGAs ID tags assets
• Perform office administration functions

Network Development

• Implement strategies to create new volunteering opportunities through partnership with internal and external organisations.
• Implement loyalty programmes to recognise the good work of the volunteers.
• Implement formal/informal channels for volunteers to provide feedback on their participating volunteering program.

Job Requirements:

• Recognised degree in any discipline
• At least 2 years of working experience preferably with knowledge and familiarity with the healthcare or social sectors
• Analytical and organised, able to translate concepts into actionable goals
• Confident in working with external stakeholders
• Good in communication, both verbal and written
• Meticulous, team player, resourceful and able to multi-task in a fast-paced environment

Duties and Responsibilities
● Ensure adherence to Service Level Agreements (SLAs), Standard Operating Procedures (SOP) and business continuity plans, surfacing gaps and incidences timely
● Manage the performance and maintain adequate governance oversight of the activities at the outsourced contact centre. Ensure that there are monthly meetings with the vendor to discuss their performance and bridge the gaps identified by customers/branches
● Handle escalated feedback and provide appropriate solutions in a timely manner
● Collaborate with internal and external stakeholders to resolve feedback and address operational challenges
● Foster a positive work environment and motivate the team to achieve and exceed organisation’s goals
● Establish individual and team goals and review team performance for continuous development
● Work actively with Service Culture to identify training gaps and update of information in the contact centre’s SOP to improve operational efficiency and enhance customer experience
● Conduct performance appraisals and provide constructive feedback to direct reports
● Compile and analyse data for management reporting

Requirements
● Degree in any discipline with a minimum 5 years of experience in retail, e-commerce or customer service industry
● Excellent interpersonal, written and communication skills to establish good customer relationship with both internal and external stakeholders
● Highly customer service-oriented, meticulous, and resourceful
● Strong analytical and problem-solving skills with the ability to work independently
● Strong leadership and adaptable to changes in a highly dynamic work environment

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Roles & Responsibilities:

• Responsible for the full spectrum of Human Resource functions which includes recruitment, employment, payroll, administration, compensation and benefits, and any other HR related matters for internal company support.
• Process the employee life cycle which includes new staff onboarding, orientation, probation, confirmation, promotion/transfer process, exit interview and ensure any letter in regards to the employees are prepared in a timely manner.
• Assist recruitment which includes job posting, resume screening, arrange interview and conduct interview with shortlisted candidates.
• Handle clients's monthly payroll processing and CPF submission.
• Respond to internal employees’ queries on client's work pass application and payroll service related matters.

Job Requirement:

• Candidate must possess minimum Diploma/Degree in Human Resource Management or equivalent.
• Proficient with Microsoft Office Applications.
• Strong verbal & written communication and able to interact with people at all levels.
• Meticulous and good working attitude.
• Able to work independently or with minimal supervision.
• Must have a good knowledge of labour laws and legislations in Singapore.
• Have regional knowledge of labour laws outside of Singapore is a plus.
• Minimum 4 years' hands-on experience in the payroll function.

Responsibilities

• Day-to-day office operations and ensure that the office is clean, organized and runs smoothly and efficiently.
• Maintenance of office equipment.
• Ensure office security systems are functioning properly
• Submit accurate data/information.
• Monitor the receipt of e-invoices to ensure prompt processing.
• Implement business continuity plans to address corporate risks.
• Support company’s efforts in promoting sustainability.
• Coordinate the office renovation project, including:
  (a) close monitoring of project timelines
  (b) ensure spending within budget
  (c) ensure issues and delays are brought to Management’s attention promptly
• First point of contact for audit queries directed to the Workplace & Procurement team

Requirements

• At least two years of relevant working experience.
• Good analytical and communication skills.
• Meticulous, innovative and resourceful, with the ability to multi-task.
• Customer-centric and able to work well with multiple stakeholders.
• Some knowledge in Procurement and Facilities Management would be advantageous.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin