Your Role

We are looking for an experienced Retail Supervisor to lead, manage and motivate a retail associates team.

What Will You Do

• To develop operations plans for their teams and make sure those plans are executed.
• To lead, manage and motivate a team of Retail Associates.
• To prepare and update duty roster to ensure accuracy in the Info-Tech HRMS Time Management System.
• To coach and train Retail Associates on GLOB+ system usage.
• To conduct daily briefings to team members before the start of shift duty.
• To provide the team with constructive criticism and be able to help them develop by coaching and teaching different selling related skills.
• To lead by example and excel in customer service, merchandise knowledge, selling skills as well as cashiering.
• To manage and improve the SOP and procedures related to inventory management at the assigned stores level.
• To attend meeting and conferences when required.
• Able to multitask, while also keeping the customer happy and satisfied.
• To perform any ad-hoc duties assigned by the superior.

What Do We Want

• At least 3 years of travel retail or retail supervisory experience.
• Have excellent customer service and leadership skills.
• Possess a professional and pleasant personality.
• Good interpersonal and communication skills.
• Able to work rotating shift on weekends and public holidays.
• 5 days work week.

Your Role

We are looking for an experienced Class 4 Driver to deliver and unload products to customers’ premises.

What Will You Do

• To deliver and unload products to customers’ premises.
• To ensure proper documentation during delivery and collection.
• To conduct all deliveries to customers in a safe and service orientated manner.
• To perform other ad hoc duties as assigned by supervisor.

What Do We Want

• At least 1 year of driving experience.
• Possess a valid Singapore Class 4 Driving License.
• Good interpersonal and communication skills.
• Must be comfortable to work on weekends or public holdiays.

Your Role

We are looking for a Project Engineer to oversee engineering projects from inception to completion, ensure timely delivery, quality, and cost effectiveness.

What Will You Do

• To manage engineering projects from initiation to closure, including planning, execution, and monitoring.
• To coordinate project activities and resources, including personnel, equipment, and materials.
• To develop project plans, schedules, and budgets, and ensure adherence to project milestones and deadlines.
• To conduct risk assessments and implement mitigation strategies to minimize project risks.
• To monitor project progress and performance and make adjustment as necessary to ensure successful project completion.
• To collaborate with cross-functional teams, including designers, architects, contractors, and subcontractors, to achieve project objectives.
• To prepare and maintain project documentation, including drawings, specifications, and reports.
• Ensure compliance with relevant codes, standards, regulations, and safety guidelines.
• To provide technical support and guidance to project team members and stakeholders.
• To communicate project status, issues, and updates to management and stakeholders.
• To perform any ad-hoc duties assigned by the management.

What Do We Want

• At least a Bachelor’s Degree in Engineering or a related field.
• At least 5 years of experience in Project Engineering or Project Management.
• Proficiency in Project Management software and tools.
• Familiar with the Singapore business landscape and regulatory environment.
• Possess a Class 3 driving license will be preferred.
• Good interpersonal and communication skills.

Your Role

We are looking for an experienced Video Director to prepare creation of concept, script, and storyboard for commercial productions.

What Will You Do

• To prepare creation of concept, script, and storyboard for commercial productions.
• To do preparation of shoot list independently or in conjunction with videographers.
• To manage the requirements of the production, such as cast, crew, location, studio, equipment, logistics and budget.
• To provide creative inputs during the post-production process.
• To communicate the vision and requirements of each shot.
• To guide talent during the takes on the scene requirements and emotions required.
• Video filming for events and commercial productions.
• Video editing and post-production using Adobe Premiere Pro.
• Digital file management and other admin tasks.

What Do We Want

• At least 2 years of experience in Mass Communication, Film and Media or related industries.
• Have good knowledge in Sony A7 series cameras and video editing software such as Premiere Pro.
• Have knowledge in using lighting and audio equipment for video production and live streaming.
• Have passion and interest in media industry.
• Good interpersonal and communication skills.

Project Management:

1. Assist Project Manager to plan overall schedule and tracking and prioritize job card sequence and methodology according to contractual requirements and onboard vessel/site condition.
2. Lead, manage and supervise project team on the execution of works as well as ensuring the delivery of assigned projects within the planned schedule.
3. Direct and plan sufficient resources of manpower, material, and equipment for the project team for meeting the targets according to contractual requirements.
4. Attend daily vessel coordination meetings with clients and prepare daily reports on progress.
5. Attend or chair meetings with clients, ship crews, vendors, and classifications of society for work scope clarification, permits to work systems compliance, schedule updates, working methodology planning, and any other contractual matters as required.
6. Be responsible for the team's wellbeing during traveling and offshore.
7. Any other associated tasks and responsibilities assigned from time to time by the organization.

WSH Management:

1. To facilitate the safe execution of works particularly in hot and any other incompatible works according to onboard vessel/site conditions as and when required.
2. Administer and plan for risk management with regards to all works carried out in ensuring best safe work practices are in place.
3. Responsible for the overall safety and health standard of work together with the project manager throughout the execution of projects as assigned.

Contract and Cost Management:

1. Perform as organization representative and be responsible as per contractual requirements throughout project execution duration.
2. Coordinate with the costing department and be alert in overall costing control to ensure maximum profit return to the organization.

Knowledge and Skills:

1. Able to travel overseas, offshore on short notice and on a long-term basis.
2. Able to attend to projects’ needs as and when required.
3. Strong level of planning, organization, people management, and communication skills in critical decision making and quick problem-solving.
4. Good knowledge of different scopes of work in aspects of the hull, mechanical, piping, and electrical for marine and offshore industries shall be advantageous.
5. High level in marine and offshore standards or class requirements on various works.
6. Good computer skills in Microsoft Office and Project.

Your Role

We are looking for a Shipping Coordinator to perform data entry and handle import and export shipments.

What Will You Do

• To perform data entry.
• To coordinate with customers.
• To prepare shipping documents.
• To handle import and export shipments.
• To handle shipment clearance, billing, and permit declaration.
• To perform other ad hoc duties as assigned.

What Do We Want

• Must have at least an "O" Level or equivalent.
• At least 1 year of relevant experience.
• Have good knowledge in Microsoft Words and Excel.
• Have experience in Permit Declaration will be an added advantage.
• Company transport is provided.

Your Role

We are looking for a Delivery Attendant to follow the delivery driver and ensure timely delivery.

What Will You Do

• To follow delivery driver and ensure timely delivery.
• To load and unload goods.
• To check and ensure that the total carton number match with Packing List.
• To ensure customers do stock checks before leaving the premise.
• To ensure that customers sign with company stamp on the invoice as acknowledgement of receipt upon delivery of goods.
• Any other ad hoc duties as assigned.

What Do We Want

• Have experience in relevant field will be an added advantage.
• Must be comfortable to work 6 days.

Your Role

We are looking for an Account Assistant to perform full spectrum of accounting functions.

What Will You Do

• To perform full spectrum of accounting functions (AP, AR, GL) for a few entities.
• To perform bank reconciliation and inter-company accounts.
• To ensure accounting operations are carried out according to the internal accounting procedures.
• To monitor AR ageing report and follow up with the payment collection.
• To handle fixed asset transactions.
• To perform filing, updating loan records and online payment.
• To perform daily update of instalment payments.
• Any ad-hoc duties as assigned by the management.

What Do We Want

• At least LCCI Higher Accounting, Diploma in Accounting or equivalent.
• At least 2 years of experience in keeping full set of accounts.
• Have experience in hire purchase.
• Able to work independently.
• Good interpersonal and communication skills.

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional FP&A and Business Partnering to be part of their Finance team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Lead the business planning and analysis process to track results, performances and highlight business opportunities across all key markets.
• Collaborate with internal teams in FP&A area and ommercial finance planning activities

Requirements:

• Minimum Degree in Accounting / Finance
• At least 5 years experience in relevant field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Your Role

We are looking for an Assistant HR Manager to assist in full spectrum of HR functions.

What Will You Do

• To perform full spectrum of HR functions.
• To assist in recruitment, employee relations, grievance handling, staff engagement and advisory service on HR policies and procedures.
• To develop, implement, review and update HR policies and procedures.
• To prepare performance management and appraisal.
• To design compensation and benefits packages.
• Ensure compliance with employment laws, industry practices and its application with current processes in HR daily operations.
• To support on HR departmental projects.
• To perform other ad-hoc duties assigned by the management.

What Do We Want

• At least a Diploma or Degree in Human Resources Management.
• At least 5 years of working experience in construction and manufacturing industries.
• Well versed in Singapore Employment Act.
• Have corporate experience as a HR Manager.
• Having IHRP certified will be added advantage.
• Familiar with Whyze HR software will be added advantage.
• Good interpersonal and communication skills.

Reporting to the Commercial Director South East Asia, the Regional Retail Performance & Training Manager is responsible to drive Retail Performance and Excellence across the South East Asia and Oceania region.

Frequently travelling to IWC Boutiques regionally, he/she will take responsibility for supporting IWC Boutiques and their staff in achieving their ambitious targets with regards to sales and customer experience.

He/she will drive a cohesive action plan in partnership with local managers to support IWC’s growth while fostering a superior and consistent experience for IWC’s customers across the SEAO region also through adequate training & coaching support.

TITLE Regional Retail Performance & Training Manager

REPORTING LINE Commercial Director South East Asia

OBJECTIVES

· To drive a consistent customer experience, retail performance and overall operational coordination across the IWC Boutique network in SEAO.

· Drive day to day business culture in the Boutiques by leveraging retail excellence & performance tools (i.e. sales reports, KPI dashboards, mystery shopping analysis, training/coaching).

· Deliver training to teams and perform on-site coaching to improve Boutique KPIs.

· Partner with respective Country Managers or Commercial Managers to identify gaps for improvement and deliver best-in-class customer experience.

· Work closely with HQ Direct-to-Consumer as well as cross functional teams (i.e. digital, CRM and CRC).

KEY RESPONSIBILITIES

Retail Performance and Excellence

· Set realistic and ambitious sales and KPI targets across the internal (and external) BTQ network in close collaboration with the Commercial Director (understand and know how to influence the client equation).

· Analyze KPI's/reports and identify/propose priority actions to achieve targets and business growth per BTQ.

· Strive for operational excellence within all Boutiques, proactively work with the Boutique management to improve operations and identify room for improvement.

· Drive day to day business culture in the stores by leveraging retail excellence & performance tools (mystery shopping, KPI dashboards, coaching).

· Coordinate communication across retail teams to ensure efficient and consistent implementation of operational tools & guidelines (i.e. retail operations guideline, Boutique policies & procedures, clienteling/CRM tools).

· Support regional consolidation of reports as well as presentations to HQ in Switzerland.

Boutique Experience and Customer Development

· Together with local Country Managers, identify and drive areas of improvement for retail teams and deliver a best-in-class customer and Boutique experience.

· Ensure adequate trainings, store coaching and close monitoring to ensure KPIs are met (i.e. prospect rate, conversion rate, retention rate, average price, database growth)

· Elevate the retail team’s customer-centric approach and selling ceremony (together and in close collaboration with HQ team performance training team).

· Improve the efficient use of clienteling tools to support sales growth and further build customer portfolio management across the Boutique network (in close collaboration with the local CRM & CX manager).

· Develop and nurture relevant communities in the region (i.e. watch clubs, private banking contacts/clients), to support the boutique’s customer engagement & development programs and increase local social media presence.

Retail Training & Sales Coaching

· Regularly review boutique KPIs and identify relevant training / coaching needs.

· Identify skills and competencies required for elevated retail experience, with a focus on clienteling in order to grow sales and improve overall customer experience and satisfaction.

· Translate IWC’s global standards to meet local opportunities across all markets. Localise/adapt training programmes/content to enhance selling skills.

· Conduct regular sales coaching for Boutique Managers.

· Collaborate with HQ Training team on MyCopilot learning app roll out.

· Foster teamwork and a culture of feedback, create a learning environment and growth mindset.

· Promote digital culture and omnichannel mindset within the sales teams

Requirements

· Experience in retail indsutry , ideally in a management role and within luxury retail industry

(coaching & operations experience will be an advantage)

· Excellent leadership and people management skills with the ability to influence all levels of the organisation

· Strong analysis, planning & organizational skills with the ability to react quickly to the needs of the business

· Excellent communication and presentations skills with the ability to positively lead, coach and develop diverse talents/teams

· Solution-oriented approach, effective time management skills, flexible and willingness to travel

· Fluent in English

· Well versed in MS Office / presentation tools

Your Role

We are looking for a Retail Sales Associate to serve customers and drive sales through engagement with customers.

What Will You Do

• To provide best service to the customers.
• To share suggestive selling and share product knowledge to the customers.
• To drive sales through engagement with customers.
• To maintain the cleanliness and tidiness of the store.
• To perform other ad-hoc duties assigned by the management.

What Do We Want

• At least an O Level or equivalent.
• Possesses interest or knowledge in consumer electronics products.
• Willing to learn, positive and outgoing.
• Comfortable to work retail hours and weekends (5 days work week).
• Good interpersonal and communication skills.

Our client is a multinational company in the Manufacuting industry. Due to their current expansion plan, they are looking for an Engineering Manager to join their Engineer team, in hopes of developing the current high performing team. They are located in the East – easily accessible.

The Engineering Manager's responsibles are:

• Supervise a team of Project Managers / Engineers when new projects are introduced into the company
• Liaise with automation projects to improve production efficiency and reduce manual labour
• Corporate with Management and relevant department to evaluate project specification
• Analyse projects in terms of feasibility, risk and challenges
• Handle and supervise automation projects to improve productivity
• Handle and plan for Project expenses to ensure costs are within set budget
• Develop and execute Programs to build and develop Engineering strength
• Liaise with training to engineering department and production staffs in relevant topics that can enhance their capabilities and knowledge

Requirement

• At least 5 years of relevant experience in Molding/ Medical Devices industry
• Minimum Degree in any discipline
• Familiar with technology for plant development
• Knowledge in Automation design and concept

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

Job Description:

• Business Partner with the Research Centre/ Institutes within the cluster
• Ensure and advice the institutes on compliance with organisation's financial policies and procedures
• Foster and maintain a regular working relationship within the Institutes and central shared service team.
• Supervising a team of 3-4 staff (direct and indirect)
• In charge of the daily financial operations of the Research Centre (RCE)/ Institutes (RICs)
• Preparation of accurate and timely financial information and reports to management on a periodic basis
• Reporting of Grant utilisation to management on periodic basis.
• Review of grant claims prepared by staff and respond to auditor and grantor's queries in a timely manner.
• Reviewing and improving financial processes and controls
• Preparation of annual budget exercise and review RCE/RICs financial positions
• Provide Financial Analysis and Reporting of RCE/RICs performance to Governing Board/ Strategic Board etc.
• Provide advice to RCE/RICs on financial matters
• Assist with audit review and ensure that adequate supporting documentation is available for review.
• Review and ensure compliance with related tax filing including GST and withholding tax
• Ensure RCM report is submitted on time and financial closing deadlines are met
• Undertake ad-hoc tasks as assigned

Requirements:

• min. Bachelor in Accountancy and above or ACCA
• Possess at least 8 years of relevant grant claims and finance business partnering experience, preferrably from a research / medical instituition with multiple entities.
• Possess 1-2 years prior experience in leadership / leading a team of staff
• A team player with excellement communication and interpersonal skills
• Possess the maturity and work collaboratively with people at all levels

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

Recruiter's Ref Code: #HRY

Position Applied: HRBP

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Description
This role focuses on ideating and executing integrated marketing projects to drive brand awareness and acquisition. He/ she will be part of the SEA marketing team based in Singapore and report directly to SEA Marketing Lead. Being a global team, he/she will have opportunities to collaborate with the marketing agencies and internal marketing team (Sydney, Singapore, Shen Zhen and London), as well as local Singapore team (commercial, sales, partnerships, merchant service team, account managers).

• Marketing strategy & budgeting - Collaborate and support SEA marketing lead with budget allocation to drive acquisitions and lower cost per acquisition
• Social/ Influencers (40%) – Identify and manage agencies to drive KOL-led campaigns; Ideate and execute new ambassador programs and campaigns to build KOL relationships (eg. client-based KOLs or external KOLs)
• Partnership marketing & events (40%) – Support sales and partnership team to build ecosystem partners, develop and run lead generation campaigns and events
• Content (10%) - Support SEA marketing lead and global content lead to contribute and build regional content strategy to drive 8 monthly regional content (eg. Customer case studies, client testimonies, blog content, co-partnership content, social media content across owned, earned and paid channels)
• CRM (10%) – Send out daily market updates emailers; support SEA marketing team in reviewing email journeys to optimize conversions down the funnel

Requirements

• Proven experience of at least 5 years in marketing and partnerships role, preferably in the fintech or Internet industry.
• Experience in marketing to SEA markets – including Singapore, Malaysia, Thailand, Indonesia, and/ or the Philippines
• Strong numerical & analytical skills to turn data into business insights and plans

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Functional Description

Decision Science colleagues will serve as a key member of the Credit and Fraud Risk organization. We seek a thought-leader and a problem-solver who can blend business, technical, and industry best practices when it comes to developing the analyses, models, and algorithms that power our customers’ digital experiences.

This team is responsible for developing, implementing, and tracking AI/ML models for driving enterprise digital personalization in prospect marketing and automating data capability and model governance.

Our Decision Science teams use industry leading modeling and AI practices to predict customer behavior. We develop, deploy and validate predictive models and support the use of models in economic logic to enable profitable decisions across credit, fraud, marketing and servicing optimization engines.

The role will entail some of the below listed responsibilities:

• Work with massive amounts of digital data (Web, App, API) and sophisticated tools in an industry leading Big Data environment.
• Build everything from basic reports to advanced machine learning models and algos to drive improvements to our customer’s online and mobile app experiences.
• Work with product owners to revolutionize the product and content design with a data-driven approach
• Collaborate with tech partners to test, implement and deploy modeling solutions to production system.
• Develop insights into customer behavior and introduce new approaches to transform complex behavioral data into actionable information
• Leverage the power of closed loop through Amex network to make decisions more intelligent and relevant
• Innovate with a focus on developing newer and better approaches using big data & machine learning solution

Minimum qualifications and skills required across role types are highlighted below:

• Masters/PhDs in a quantitative field (Computer Science, Statistics, Mathematics, Physics, Operation Research etc.) with hands-on experience leveraging sophisticated analytical and machine learning techniques.
• Expertise in an analytical language (Python, R or the equivalent), and experience with databases (Hive, SQL, or the equivalent). Knowledge of SAS is a plus but not required.
• Deep understanding of machine learning/statistical algorithms such as deep learning and boosting. Experience with data visualization is a plus
• Minimum 1 year of experience in marketing modeling
• Demonstrated ability to frame business problems into mathematical programming problems, leverage external thinking and tools (from academia and/or other industries) to engineer a solution and deliver business insights
• Ability to work effectively in a team environment
• Independent thinker who’s organized, has great attention to detail, and can multi-task
• Strong communication skills
• Ability to learn quickly and work independently with sophisticated, unstructured initiative
• Ability to integrate with cross-functional business partners worldwide
• Proficient in presentation tools, including Excel and PowerPoint

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

As a Manicurist, you will be responsible for providing exceptional nail care services to clients, ensuring their hands and nails are well-groomed and aesthetically pleasing. This role requires a keen eye for detail, creativity in nail art, and excellent customer service skills.

Assist hair stylists in preparing clients for their hair services

Help with color mixing and formulation, under the guidance of hair stylists, for various hair coloring services.

Apply hair treatments, masks, or conditioning products as directed by hair stylists.

Assist in blow-drying, curling, or straightening clients' hair as part of the styling process.

Responsibilities:

• Coordinate the implementation of projects to guarantee its timely and seamless completion
• Regular site meetings and inspections to inspect work timeline, requirements, and contract designs.
• Examine and offer recommendations about all claims made by contractors.
• Update user with a weekly progress report.
• Arrange and lead a project meeting every week.
• Documentation pertaining to the fulfillment of the contract, contractor payment, DLP, and compilation of NSC O&M manuals.
• Examine and verify the completed work before transferring ownership.

Requirements:

• Min diploma in civil engineering, building construction management, architecture, interior design, or it's equivalent
• At least 2 years related working experience
• Previous experience in Office commercial project experience is an added advantage
• Able to lead a team

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Role Overview

The Project Manager (PM) is required to have good supervisory skills, communication skills, and good Project Management skill and relevant working experience.

The PM will be attached to full time project management related to Workplace, Infrastructure, Application, Cybersecurity, etc. The PM may have to work after office hours (either on-site or remote) in case(s) of any escalations or issues in the project.

Duties & Responsibilities

• Manage all stakeholders to ensure project resources are allocated and milestones are achieved for Transition/Implementation projects;
• Ensure on time transition preparation activities for the project, including Project initiation document and detailed project schedule;
• Provide project status reporting and relevant measures required for Project Governance;
• Develop transition approach, project plan, resource plan, in agreement with all stakeholders;
• Monitor transition progress to ensure all deliverables (Knowledge transfer, Shadowing, Reverse Shadowing, Service takeover) meet quality, timing and methodology requirements;
• Conduct regular project reviews with project team members and stakeholders to assess progress, identify project key risks / concerns / issues and take appropriate actions to resolve them;
• Escalate project issues and scope changes to the relevant stakeholders on a needed basis;
• Conduct readiness assessment based on relevant acceptance criteria after each project phase, ensuring key milestones and deliverables sign-off;
• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as timelines and quality, to ensure successful achievement of project objectives and deliverables;
• Act as the single point of contact for entire scope of activities for the Company’s designated IT outsourcing account in managed service areas;
• Adapt and implement the Company’s project methodologies, processes, documentation, tools and measurements in relation to project management;
• Ensure effective decommissioning of services that are deemed `end of life` - to confirm the removal of all operational facilities, and redundant equipment, whilst ensuring any operational dependencies are effectively managed.

Requirements:

• Degree in Computer Science or Information Technology or its equivalent.
• At least 5 years of related experience in Information Technology or its equivalent industry.
• At least 5 years of experience in Project Management experience with working experience in Workplace Management, Infrastructure Management as well as Cybersecurity Management would be added advantage.
• At least 2 years of IT Managed Services experience with proven ability to work in large groups and managing multiple projects.
• Working experience in Cloud Services, DevSecOps, Agile & Cybersecurity would be added advantage.
• Working experience in Government agencies a plus.
• Preferably someone with PMP and ITIL certification.
• Proven experience in strategic planning, risk and change management.
• Knowledge of project management software tools and techniques is a must.
• Demonstrated ability in decision making.
• Strong leadership skills to lead and motivate the project team in project implementation and with ability to manage multiple projects simultaneously.
• Effective influencing, organizational and problem-solving skills.
• Excellent interpersonal, negotiation, communication skills and ability to interact with all levels.
• Strong presentation skills and ability to write professionally.
• A self-starter with the ability to work independently, as well as in a team.
• Competent at communicating at the Senior and Executive Management level.
• Strong personal commitment to achieving results.
• Have passion and with excellent appreciation of customer service.

Main Responsibilities

• Building and nurturing strong relationships with key clients, understanding their needs, and providing excellent customer service
• Identify and target potential customers to generate new leads and sales opportunities
• Developing strategies to expand business opportunities within existing accounts, identifying upsell and cross-sell opportunities, and achieving revenue targets.
• Creating account plans to outline goals, objectives, and action steps for maximizing client satisfaction and driving business growth.
• Acting as the primary point of contact for key accounts, facilitating effective communication between clients and internal teams, and coordinating resources to deliver on client expectations.
• Addressing related concerns, resolving issues, and finding solutions to ensure client satisfaction and long-term partnership.
• Monitoring industry trends, competitor activities, and market conditions to identify potential risks and opportunities for key accounts.
• Other ad-hoc duties and initiatives assigned.

Qualification

• Diploma or equivalent qualification
• Minimum 5 years experience in ISO tanks / Flexi Tank with proven records
• Good communication and fluency in English (oral and written) are required
• Self-motivated and passionate about sales
• Goal-oriented to achieve set targets
• Ability to perform under pressure
• Strong team player with good initiative and ability to work independently

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Sim Jia Hui
EA Personnel Reg No: R22106242

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online.

Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people.

We’re looking for a Team Manager, Account Management to build a strong sales pipeline of our ideal target clients.

This role will report to the AVP, Greater China and sit out of our Singapore location.

Your role’s daily responsibilities will include:

• Take day to day management responsibility for a team of Account Managers
• Manage and coach the team to successfully retain and grow their book of business
• Responsible for all people processes including hiring and onboarding new Account Managers on their team
• Provide ongoing coaching and training to ensure positive growth and skill development
• Develop strong relationships with customers, connecting with key business executives and stakeholders
• Work closely with teams internally, including Data, Customer Support, Billing, Product & Legal teams to ensure customer success and drive retention and expansion initiatives
• Conduct regular analysis to understand the root cause of team performance and actions to accelerate growth
• Directly manage the relationship with accounts when required
• Develop and iterate upon the Account Management playbook, detailing strategies to engage, retain, and grow accounts
• Accurately forecast renewal, upsell and cross sell revenues across the book of business
• Other responsibilities as required by the business

In-Office Policy - 4 Days In Office

At Similarweb we are all about building culture and as such we are an office first organization. We value daily collaboration with peers and all levels of leadership. We pride ourselves on offering free lunches, standing desks, all you can grab snacks, happy hours, quarterly night outs, company sponsored office events and much more. In other words, we are building a community and looking for people who want to be engaged and involved.

About the Client

Our client is one of the reputed MNC firms in Singapore

Responsibilities

Stakeholder and Communications Management

• Manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues
• Continually manage stakeholder expectations through governance processes
• Deliver appropriate and effective executive level communication
• Provide status reporting regarding milestones, deliverable, dependencies, communicating across GTO and business leadership and stakeholders

Process and Delivery Execution

• Manage a portfolio of complex initiatives that span one or multiple lines of business
• Own the full project life cycle end to end (Hybrid between Waterfall and Agile)
• Ensure the program is aligned to and supports strategic objectives
• Prepare detailed project plan for all phases of the project
• Manage the day-to-day project activities, including project management working and steering committees
• Understand interdependencies between technology, operations and business needs
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards

Skills/Requirement

Must have Skills:

• Banking experience in Retail products, Operations, Process and operating models
• Experience in leading and executing large Credit Cards project covering acquiring and issuing. Experience on loyalty and rewards is a plus. (over 10 years is preferred)
• Degree in an appropriate field of study or equivalent
• Project Management Professional (PMP) / PRINCE II certification is a plus
• A confident and self-aware leader with a high degree of independence
• Demonstrated 5-10 years of experience in project management
• Full end to end project management in a lead role
• Executive level communication skills with excellent written and verbal communication
• Ability to multi-task and perform well under pressure
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Registration No. R1547247 (Jyothi Chandrakanth Kamath)

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The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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About the Client

Our client is one of the reputed MNC firms in Singapore

Responsibilities

· PM for a large project of IT cutover for Insurance

· Develop a comprehensive cutover plan detailing all migration activities.

· Coordinate with different teams to ensure alignment with project timelines.

· Risk Management:

· Identify potential risks and develop mitigation strategies.

· Proactively address issues that may impact the cutover process.

Communication:

· Maintain clear communication channels between technical teams, stakeholders, and project managers.

· Provide regular updates on cutover progress to relevant parties.

Testing and Validation:

· Oversee testing activities related to cutover processes.

· Ensure that all necessary validations are performed before, during, and after the migration.

· Troubleshooting:

· Develop contingency plans for potential issues during the migration.

· Quickly respond to and resolve any unexpected problems that may arise.

Skills/Requirement

Must have Skills:

• Proven experience in managing large-scale IT projects.
  Familiarity with project management methodologies (e.g., Agile, Scrum).
• Solid understanding of IT infrastructure and application architecture.
• Experience with migration tools and technologies.
  Demonstrated ability to analyze complex problems and propose effective solutions.
• Comfortable making decisions in high-pressure situations.
  Experience leading cross-functional teams.
• Ability to motivate and guide team members toward common goals.
  Flexibility to adapt to changing project requirements and timelines.
• Willingness to work outside regular business hours when necessary.
• Meticulous attention to detail, especially during critical migration activities.
• Previous Cutover Management Experience
• Prior experience managing technical cutover activities in a similar scale migration.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Registration No. R1547247 (Jyothi Chandrakanth Kamath)

**********************************

The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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DESCRIPTION/RESPONSIBILITIES:

Join the team that is offering the Payments Client Services for our World’s largest Payments network!

As a Client Service Account Manager in Payments, you will be responsible for managing key client relationships, acting as the regional escalation point ensuring all client service related tasks are completed promptly.

The Regional Client Service Account Manager (CSAM) is responsible for ensuring that JPMorgan Chase offers the highest standard of Client Service to assigned top-tier Corporate clients, acting as a primary point of contact for the bank’s APAC-based clients with Regional Treasury Centers located in Singapore. The objective is to ensure that all client service related tasks are completed promptly with a high degree of quality and efficiency.

The primary role of the regional CSAM is to provide comprehensive account management service and escalation support overseeing relationship regionally (and/or globally) and ensure that each J.P. Morgan branch delivers timely services and achieves detailed knowledge of their client support requirements.

Job Responsibilities

• Become a primary point of contact for APAC regional clients for advice, complex enquiries, escalations, complaints, coordination of account maintenance; across a full suite of cash management and liquidity products

• Understand clients’ business to identify solutions on client issues, enhance client experience in partnership with Sales, Product, Implementations and Operations

• Deliver periodic Service Reviews, using data to understand and analyze client’s transactional activities, client enquiries and identifying opportunities for operational improvements and efficiencies.

• Maintain and document a comprehensive inventory of clients’ business activities with the bank

• Communicate proactively with clients on regulatory changes, product innovation and technology enhancements

• Provide client education and training on the bank’s operational process and product functionalities

Required Qualifications, Skills and Capabilities

• Bachelor’s Degree or equivalent and at least 8-year experience in an established financial institution with Treasury Services experience (preferably in a client facing role)

• A strong understanding of the cash management business, products, and operational procedures

• Detail orientated, team player, takes end to end ownership, strive for results to support/grow the business, sustain intensity & optimism while focusing on delivering excellent service to clients

• Good communication skills, with proven ability to influence stakeholders and communicate clearly to effectively manage client relationships

• Demonstrates the ability to analyze situations, prioritize/troubleshoot issues and manage multiple tasks effectively

• Ability to work well within tight deadlines and good time management skills are required

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=86d839055dda64ac0c18b92b26cd1291

• Must need to work on Weekends and Public holidays
• Must have good proficiency in English, Tamil and Hindi
• Serves customers by helping them select products.
• Conducting market research to identify selling possibilities and evaluate customer needs
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Setting up meetings with potential clients and listening to their wishes and concerns
• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams
• Greets and receives customers in a welcoming manner.
• Responds to customers’questions.
• Directs customers by escorting them to racks and counters.
• Provides outstanding customer service.
• Documents sales by creating or updating customer profile records.
• Manages financial transactions.
• Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
• Alerts management of potential security issues.
• Assists with inventory, including receiving and stocking merchandise.
• Keeps clientele informed by notifying them of preferred customer sales and future merchandise