System Analyst duties and responsibilities of the job

As a role critical to smooth operation and safe, secure computer systems, a System Analyst job description should include many of the duties and responsibilities below:

• Maintaining and upgrading existing systems as required

• Designing new computer systems and frameworks

• Troubleshooting technical issues

• Risk mitigation planning

• Collaborating with Business Analysts, Project Leads and IT team to resolve issues and ensuring solutions are viable and consistent

• Creating system guidelines and manuals for the organisation

• Running training sessions and workshops on system processes

• Conducting regular reviews of systems and generating reports on efficiencies and improvement areas

• Structuring and prioritising business requirements and communicating plans with stakeholders for review and approval

System Analyst job qualifications and requirements

A formal qualification will be important when advertising for a highly skilled System Analyst, however, some candidates will be self-taught or have learned their programming skills on the job. In a System Analyst job description, the below fields of study would be most relevant to include:

• IT

• Science or Computer Science

• Business Administration

Whether formally qualified or not, a System Analyst should also possess these skills:

• Critical thinking ability

• Strong problem-solving capacity

• High-level written and verbal communication skills

• Project management skills

• Ability to work under pressure and to tight deadlines

• Knowledge of data modelling and data visualisation tools

Role: Operation Analyst

Experience: 3 to 5 yrs

Key Skills:

• Excellent written and oral communications

• Organized and methodical

• Strong analytical skills

• Identify and recommend process improvements to improve efficiency and effectiveness

• Ability to derive actionable outcomes from data

Key Requirement:

• Proficient in Microsoft Excel with VLOOKUP and running macros
• Familiarity with vendor and invoice management processes
• Proficient in using PowerPoint for creating presentations and reports
• Independent, proactive and self-starter with excellent interpersonal and communication skills.
• Strong analytical and good problem solving skills.
• Ability to work in a fast-paced and team-oriented environment.
• Strong written and oral communication skills

· Organized, methodical and detailed

• Able to multitask and handle multiple priorities
• Able to work independently and in a team
• Dedicated and hardworking with high degree of accountability and integrity
• Good follow up in tracking updates from various parties for closure on a week to week basis.
• Proficient in performing document updates and maintaining standard operating procedures and SharePoint site content updates as required.
• Comfortable in running reports on different platforms PPM, JIRA, QLIK & etc.
• Responsible and takes pride in meeting deadlines.

Desired Skills: (Good to have)

• Experience working on SharePoint Page Design and SharePoint Workflow creation
• Experience creating reports using data dumps/extracts from SharePoint

· Previous work experience in on boarding and off boarding

• Previous work experience in audit, risk and compliance work.

Nice to meet you, we are Ascenda.

Ascenda makes payments and banking rewarding! We are reimagining how the financial services industry builds deeper customer connections with innovative rewards.

Our premium SaaS solutions power loyalty for Fintechs and top-tier banks. Our clients include HSBC, Capital One, American Express, Virgin Money and Brex. With a best-in-class technology suite and the world’s broadest rewards content marketplace, we are the engine behind winning financial services propositions all around the globe.

Our clients are spread across continents, and we serve over 1 billion customers globally. No matter where you are in the world, you’ll recognize our footprint!

We believe that nothing should stand in the way of companies who strive to deliver magical moments for their customers. That’s why our solutions are beautifully simple to manage, easy & rapid to deploy, and deliver exceptional customer experiences.

Welcome to the future of customer engagement. Join us as we shape the future of banking, payments and fintech!

Join us as a Senior Business Analyst

We are looking for a passionate Senior Business Analyst to join our Loyalty team and play a pivotal role in growing and optimising the loyalty proposition and experience for our clients. We're looking for entrepreneurial generalists that are looking to take on a challenging and high growth opportunity.

We have a fun, flexible and fast-paced work environment with lots of opportunities to:

• Implement your ideas quickly and see the immediate impact of your efforts
• Build and grow relationships with our client as an extension of their team
• Learn and grow within an open, driven, talented and diverse team with significant opportunities for career progression and cross-functional experience

What you’ll do

• As a Business Analyst you will be working together with the client-dedicated team, and will be at the intersection of the company's Product, Marketing, QA and Engineering teams contributing to the overall design, optimisation, execution and accuracy of the program.
• You will Lead requirements gathering workshops with the client and:
• Document the client requirements in a structured manner as a backlog
• Coordinate with internal stakeholders to identify risk and get the work items effort estimated
• Support the product and tech teams throughout the design, implementation and testing
• Lead, when required, product demo and training sessions with the client business teams and customer support teams
• Become the SME on the Ascenda product feature set as deployed for the client
• Take responsibility for the agreed client requirements to be considered as part of product feature enhancements, client custom enhancements (client-specific change requests) and broader future project phases.
• Support the BAU release management process by capturing and documenting all client requirements in accordance to Ascenda standard practices
• You will ensure client project documentation processes are adhered to with regards to the discovery and detailed design of the functional requirements.
• Support the QA team in the preparation, review and communication to the client of the project test strategy and test cases for SIT & UAT phases and support the teams during the SIT and UAT phases
• Work with the locally dedicated team to support our client and program engagement
• Supporting the Marketing Manager with end to end Campaign design, delivery and testing
• Supporting Analytics / BI teams by understanding and capturing future data & reporting requirements and working with the Business Intelligence team on delivering accurate reports and training to the end-users
• Supporting the management of incidents with the client and internal teams, ensuring the support is adhering to the agreed service levels and tracking to implementation of permanent counter measures.

Job requirements

What we are looking for

• 6+ years of experience as a Business Analyst in Banking, Technology, Payments or similar industry.
• You are a generalist who cracks any and every problem with creative solutions
• You have experience leading and delivering solution designs with detailed requirements gathering and documentation, always with a view to keeping the understanding simple and contextual for others to follow
• You are comfortable with backlog grooming and prioritisation exercises to guide for efficiencies within releases and the product roadmap
• You are able to pull data (basic SQL & Excel), monitor & analyse campaign results, develop insights and put together compelling presentations for internal and external customers
• Areas of previous experience we are looking for:
• Gather detailed client requirements in client facing meetings and workshops
• Writing acceptance criteria to support Test Cases
• API executions, Batch files and data extract specifications
• Working with data sets, SFTP setup and file transfer flows
• Logical campaign setup rules, BI reporting
• Experience in working with Jira, Confluence, Google suite, Microsoft (Word, Powerpoint, Excel and Visio)
• Strong attention to detail, the ability to pinpoint possible problem areas
• Have a strong ability to multitask and effectively prioritise your responsibilities
• Exceptional written and oral communicator with experience pulling together efficient and client-friendly reports and presentations
• A team player that can engage in debate & drive consensus, and also give & take constructive 360 feedback
• You are curious by nature and enjoy understanding how things work across teams, departments and geographies.
• Bachelor’s degree or equivalent

What matters at Ascenda:

We are passionate, we keep things simple, we focus on results, we work together & we innovate!

We have a rewarding working place that provides a:

• High growth environment & exponential career development
• Mobile & flexible work environment
• Competitive compensation
• Travel perks & Employee rewards

Ascenda is an equal opportunity employer, committed to a diverse and inclusive workplace. We thank you for your understanding that only shortlisted candidates will be contacted for interviews.

Responsibilities:

1. System Maintenance and Administration: Managing the organization's IT infrastructure, including hardware, software, networks, databases, and other technology systems.
2. Security Management: Implementing and maintaining security protocols to protect the organization's data and systems from cyber threats, breaches, and unauthorized access.
3. Strategic Planning: Developing and implementing IT strategies aligned with the organization's goals and objectives, including budgeting, resource allocation, and project planning.
4. Team Leadership: Supervising and leading a team of IT professionals, including systems administrators, network engineers, and support staff.
5. Troubleshooting and Support: Providing technical support and troubleshooting assistance to users and resolving IT-related issues promptly.
6. Vendor Management: Evaluating and managing relationships with external vendors, service providers, and contractors for IT products and services.
7. Compliance and Governance: Ensuring compliance with relevant regulations, standards, and industry best practices related to data privacy, security, and IT governance.

Qualifications:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. Some positions may prefer or require a master's degree or relevant certifications. or equivland experiance
2. Experience: Several years of experience in IT management or related roles, with a strong background in system administration, network management, and project management.
3. Technical Skills: Proficiency in IT infrastructure technologies such as servers, networks, operating systems, databases, and cybersecurity. Familiarity with cloud computing, virtualization, and enterprise software systems is also beneficial.
4. Leadership Abilities: Strong leadership, communication, and interpersonal skills are essential for managing teams, collaborating with other departments, and effectively communicating technical concepts to non-technical stakeholders.
5. Problem-Solving Skills: The ability to analyze complex technical problems, develop innovative solutions, and make strategic decisions to improve IT operations and efficiency.
6. Business Acumen: Understanding of business processes, goals, and industry trends to align IT initiatives with the organization's strategic objectives and drive business value.

About Propseller

In January 2023, Propseller has been ranked #10 in Singapore’s fastest-growing companies 2024 ranking by The Straits Times and Statista. In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrializing all the rest with technology and centralized operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.7/5 (500+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/

Role Description

As a Valuations Analyst Intern, you will be involved in one of the most important steps in renting and selling a property in Singapore — coming up with the pricing. Good pricing is a deciding factor for clients to choose whether to work with Propseller and for our chance to rent or sell their properties at the highest price.

Using our own methodology, you will gather information and data from multiple sources, put them in a professional and presentable format, and discuss the pricing with our Inventory Managers. These prices will be relied upon by our Real Estate Consultants and potential clients.

This internship opportunity will provide you with unique exposure to valuation analyses and prices of various types of residential properties in Singapore.

Duties & Responsibilities

• Collect relevant property information and data from various sources and ensure data accuracy in our valuation reports;
• Ensure professionalism in our valuation reports through quality data and formatting;
• Conduct research and prepare sales materials such as slide decks for the outside sales team;
• Work closely with the Portfolio Managers to analyse large amounts of data and multiple factors to arrive at property prices for various types of residential properties in Singapore;
• Actively propose and implement new processes to improve workflow efficiency;
• Support ad-hoc tasks and projects from time to time.

Ideal Candidate

Coming up with property prices is a combination of science and art, which requires an analytical yet flexible and creative mind. You come with an open mind and are excited about the exposure to the various residential properties in Singapore.

You are also able to stay highly motivated throughout with a strong sense of responsibility and work ethic. As a hard-working individual, you must be ready to both experience the fast pace of a start-up as well as soak into a culture of fun! If you think you fit in as our ideal candidate, do not hesitate to contact us now!

Requirements

• Student currently enrolled in 3rd to 4th year of university studies;
• Fluent in written and spoken English;
• Proficient in Google Suite (particularly Google Sheets) and with computers in general;
• Organized and able to Multi-task: You are skilled at managing your time, priorities, and tasks, getting them done fast, even when things can be chaotic;
• Analytical Mind: You are not fazed by working with a large amount of data and considering many other various factors at a single point in time;
• Fast and Accurate worker: You have meticulous attention to detail and know how to review your work to produce quality and deliver fast;
• Can-do Attitude Problem-solver: You are a roll-up-your-sleeves doer. When you see a problem, you arrive at a solution quickly, and know what it takes to get things done;
• Able to commit either full-time or part-time for at least 6 months: full-time working hours will be Monday to Friday (9 am - 6 pm), while part-time working hours will be at least 2.5 days per week (9 am - 6 pm).

You Get

• Central, iconic office near Lavender, Bendemeer, and Farrer Park MRTs;
• State-of-the-art-tools: MacBook Pro and Jabra Headset;
• All training provided including a 2 weeks onboarding program to get you started. Be ready to learn a lot;
• Own and build some of the components of an organization made to last;
• Team of exceptional people to learn from;
• Opportunity to make history and help thousands of people with the biggest financial decision of a lifetime.

Recruiting Process

Ideal length: 2 weeks

If your application is selected:

1. Interview 1 (30 min) - Video Call: Introductory call
2. Interview 2 (1hr) - Physical: Case presentation with our Portfolio Managers
3. Interview 3 (1hr) - Physical: Meet with our VP of Operations
4. Welcome aboard!

Compensation

Base Salary: $1,500 per month (full-time)

#LI-DNI

Job Scope

Working with our analytics and research operation teams, this entry-level role will be involved in the end-to-end process of market research. The key areas are detailed below:

Research, Analysis and Insights

• Support and work on a variety of research, including both qualitative (e.g. focus groups and in-depth interviews) and quantitative research (e.g. surveys and secondary data sources)
• Aid screener questions, discussion guides as well as survey questions
• Review and process data that is collected to ensure high quality standards
• Prepare tabulation specifications and create report templates and charts
• Translate the data and information into insights, that will help clients make informed decisions
• Analysing and synthesising data into easy-to-understand visuals and charts
• Writing commentaries in a narrative style, including summary and recommendations

Project Management

• Manage project timelines and collaborate with cross-functional teams (i.e. programmers, vendors, data science, etc) to ensure timely project completion
• Manage or assist in project setup and fieldwork management
• Support fieldwork audit and quality control efforts
• Check survey link to ensure there are no errors
• Provide regular project or fieldwork updates to clients

Job requirements and expectations

• Diploma or bachelor's degree in related field, such as market research, business or marketing
• 1 year of related work experience preferred but otherwise fresh polytechnics and university graduates are also welcomed
• Strong attention to detail and able to multi-task with good time management
• Possesses great soft skills and personality - approachable, candid, go-getting and collaborative
• Strong communication skills and the ability to work effectively with cross-functional teams
• Ability to work independently and as part of a team in a fast-paced, deadline-driven environment
• Exudes critical thinking and problem-solving skills to help mitigate problems and issues in projects
• Proficient in Microsoft Excel, Word and Powerpoint
• Familiarity with dashboard solutons such as Tableau or PowerBI will be advantageous.
• Only applicants with eligibility to work in Singapore can be considered.

About us

Welcome to the Insights Table. We are a market research boutique agency that see ourselves being able to do better for the industry. On our table, we are proud of our drive, conviction, and authenticity to deliver best-in-class insights and value to our clients. We strive to create a work environment that excites and motivates our people on the table. An environment where individuals can be excited about starting their day, with a purpose, every day.

This is a table where insights are uncovered, curiosity leads to answers, important agenda are discussed, and informed decisions are made. Above all, everyone on the table enjoys coming together.

Responsibilities

• Drives internal and 3rd party service provider/ vendor review meetings covering issues, performance, service improvements, quality and processes
• Assist as Subject Matter Expert and drive organizational capability to effectively apply service operations and maintenance framework
• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance
• Assist in blueprints for operational support material for disciplines of applications are concise and complete, covering (internal security and technology standards)
• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills
• Provide guidance to the team to ensure the best support and best standardization of approachespossible for systems availability
• Support and assist in high severity incidents and drive problem management meetings
• Assist senior leaders in disaster recovery planning and activities
• Perform troubleshooting, testing and baseline assessment in lower environment to check on operational issue reported by users
• Support testing for Major Project enhancements or Change Requests if possible
• Create, maintain, and ensure project documentations such as process documents, operations document, etc

Requirements

• Degree in Computer Science, Computer Engineering or equivalent
• Successful track record in enterprise application support, user and vendor liaison for small to mid-scale projects
• Experience in assessment of requirements feasibility, functional and technical design, and involved in project life cycle
• Strong competency in IT technologies covering operating systems, databases technologies, etc
• Ability to communicate effectively and collaborate with teams from other departments, hospital departments and/or vendors
• Proficient in MS Office and basic understanding of Windows Servers and MS SQL/MySQL
• Installation and setup of retail POS system experience will be an advantage
• Experience in healthcare industry is added advantage

We are seeking a detail-oriented Market Research Analyst to conduct surveys and analyze customer preferences and statistical data. Your role will involve providing valuable insights to support customers in their decision-making processes related to product designs, pricing, and promotions.

• Collect data on consumers, competitors and market place and consolidate information into actionable items, reports and presentations
• Understand business objectives and design surveys to discover prospective customers’ preferences
• Compile and analyze statistical data using modern and traditional methods to collect it
• Perform valid and reliable market research SWOT analysis
• Interpret data, formulate reports and make recommendations
• Use online market research and catalogue findings to databases
• Provide competitive analysis on various companies’ market offerings, identify market trends, pricing/business models, sales and methods of operation
• Evaluate program methodology and key data to ensure that data on the releases are accurate and the angle of the release is correct
• Remain fully informed on market trends, other parties researches and implement best practices

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

We have an urgent opening for

Role: Process Assurance Analyst

Experience: 3 to 8yrs

Location: Singapore

Key Skills:

IT Risk Management, Project Management & Business Process Design

Key Requirement:

· Degree in computer science/engineering or related disciplines

· At least 3 to 5 years of relevant experience in IT process compliance audit, Project Management and Business Process Design

· Excellent written and verbal communication, interpersonal, organization and analytical skills a MUST

· Strong working experience with MS Office (Word, Excel, PowerPoint), MS Visio, MS Project and SharePoint

· Prior experience in IT risk management and security will be added advantage

Systems analysts are computer software experts who assess the current state of a company's systems and work to implement new ones to improve performance and efficiency. If you're interested in information technology (IT) and working with software, learning about the typical responsibilities of a systems analyst can help you determine if the role is right for you. Understanding which industries hire these analysts and what skills they have can also aid you in preparing for career success.

JOB REQUIREMENTS:

• Reviewing current IT systems, such as network, software and hardware features for any errors or issues

• Collaborating with employees and department heads to determine which system requirements they need to remain efficient

• Building new systems that address and fix any issues shown in the current systems

• Creating analysis reports that represent the cost-benefit of any proposed upgrades

• Assisting the IT team in implementing any new system that was recently drawn up and approved

• Testing and troubleshooting any recently implemented plans to ensure they're operating efficiently

• Instructing other employees on how to use these new systems through training programs and documents

• Submitting and implementing all systems under strict deadlines and budget restrictions

• Research hardware and software solutions and create plans, including layouts and product specifications, for all data communication networks resulting from meeting
• Present findings in report format to appropriate personnel and explain how the new communications network will address current issues
• Secure all hardware and software required for network solutions or supervise network administrator tasked with securing all hardware and software
• Plan out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation, including network and user station set-ups and permissions, installation of all software and end-user security
• Assign and supervise network support staff in their daily activities and during special projects
• Write and implement networking protocols company-wide and department policies and procedures
• Research and analyze new network technologies and present suggestions for upgrades to improve existing communications network
• Configure and install software, servers, routers and other network devices
• Monitor network performance and integrity
• Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Automate tasks and monitor their effectiveness
• Mentor team members on technical issues
• Create, oversee and test security measures (e.g. access authentication and disaster recovery)
• Communicate with users when needed
• Maintain complete technical documentation

• Research hardware and software solutions and create plans, including layouts and product specifications, for all data communication networks resulting from meeting
• Present findings in report format to appropriate personnel and explain how the new communications network will address current issues
• Secure all hardware and software required for network solutions or supervise network administrator tasked with securing all hardware and software
• Plan out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation, including network and user station set-ups and permissions, installation of all software and end-user security
• Assign and supervise network support staff in their daily activities and during special projects
• Write and implement networking protocols company-wide and department policies and procedures
• Research and analyze new network technologies and present suggestions for upgrades to improve existing communications network
• Configure and install software, servers, routers and other network devices
• Monitor network performance and integrity
• Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Automate tasks and monitor their effectiveness
• Mentor team members on technical issues
• Create, oversee and test security measures (e.g. access authentication and disaster recovery)
• Communicate with users when needed
• Maintain complete technical documentation

• Research hardware and software solutions and create plans, including layouts and product specifications, for all data communication networks resulting from meeting
• Present findings in report format to appropriate personnel and explain how the new communications network will address current issues
• Secure all hardware and software required for network solutions or supervise network administrator tasked with securing all hardware and software
• Plan out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation, including network and user station set-ups and permissions, installation of all software and end-user security
• Assign and supervise network support staff in their daily activities and during special projects
• Write and implement networking protocols company-wide and department policies and procedures
• Research and analyze new network technologies and present suggestions for upgrades to improve existing communications network
• Configure and install software, servers, routers and other network devices
• Monitor network performance and integrity
• Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Automate tasks and monitor their effectiveness
• Mentor team members on technical issues
• Create, oversee and test security measures (e.g. access authentication and disaster recovery)
• Communicate with users when needed
• Maintain complete technical documentation

Systems analysts are computer software experts who assess the current state of a company's systems and work to implement new ones to improve performance and efficiency. If you're interested in information technology (IT) and working with software, learning about the typical responsibilities of a systems analyst can help you determine if the role is right for you. Understanding which industries hire these analysts and what skills they have can also aid you in preparing for career success.

JOB REQUIREMENTS:

• Reviewing current IT systems, such as network, software and hardware features for any errors or issues

• Collaborating with employees and department heads to determine which system requirements they need to remain efficient

• Building new systems that address and fix any issues shown in the current systems

• Creating analysis reports that represent the cost-benefit of any proposed upgrades

• Assisting the IT team in implementing any new system that was recently drawn up and approved

• Testing and troubleshooting any recently implemented plans to ensure they're operating efficiently

• Instructing other employees on how to use these new systems through training programs and documents

• Submitting and implementing all systems under strict deadlines and budget restrictions

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

Experience: 6-9 Years

Role: AMH Lead Programmer Analyst

Key Skills:

· 6 to 9 years of experience in software development (with JAVA and XML technologies)

· 2 to 4 years of experience in Swift Technology (SAA, SAG and AMH)

Key Responsibilities:

· Analyze business requirements, and create technical design documents that are in accordance with the company's architecture standards.

· Documenting design decisions, components and keep the knowledge base.

· Lead senior and junior programmer in project development and providing hands on engineering expertise to the development teams.

· Coach the Senior/Junior programmer on Swift application Development and support.

· Manage UAT User Queries & coordinate UAT Activities so that UAT can be completed timely.

· Ensures that expected application performance levels are achieved.

· Perform unit and system testing of application code as well as execution of implementation activities.

· Record and track defects uncovered during the execution of tests and escalated the issues status to project management and updated Teams on items of impact and participate in resolution; design retest cases/scripts/data to retest.

· Review the code developed by Vendor, enhance the system & performance.

Key Requirements:

· Expert level programming skills in Java/J2EE technologies

· Experience using and developing RESTful APIs using JAX-RS, JSON, familiar JBoss Resteasy is a plus

· Experience with JMS, IBM MQ, event-based and message-driven distributed system

· Strong familiarity with web servers and load balancing technologies, experience with JBoss, apache mod_cluster is a plus

· Experience in use of source code management system like SVN or GIT and build tools like ant, maven as well as exposed to CI/CD tools.

· Experience with Oracle DB, PL/SQL is preferred

· Experience with Redhat, Linux Scripting is an asset

· Experience with SWIFT messaging protocol and standards is a must (FIN, FileAct, RMA, MT, BIC, LT)

· Experience working with SWIFT Alliance Messaging Hub (AMH) is a must.

· Experience working with other transformation engine technologies is an asset.

· Good written and verbal communication skills, experience working with coordination of multiple teams.

Experience: 6-9 Years

Role: Informatica System Analyst

Key Skills:

Proficiency in Informatica PowerCenter version 10.x or higher

• Experience in setting up, upgrading and troubleshooting Informatica PowerCenter infra

• Experience in analyzing and producing technical mapping design specifications

Key Responsibilities:

• Responsible for installing, configuring, testing and maintaining Informatica PowerCenter software

• Responsible for reviewing and understanding requirements and translating them into high-level and low-level documentation including source to target mapping

• Responsible for building of data mappings, sessions and workflows to meet requirements (Informatica 10.x or higher)

• Responsible for development of job schedules that integrate the upstream and downstream systems (e.g. Control-M)

• Responsible for unit testing, debugging, and performance testing, with key focus on data accuracy and integrity

• Accountable for on-time delivery of all documentation, design, build, testing, and deployment according to the work breakdown structures

• Work with production support teams as required to support production activities, including production migrations, continuity testing, environment migration activities

• Must have impeccable written and oral communication skills down to the mapping documentation level

• Ensure that documentation is captured, maintained, understood by and available to business and/or IT partners

• Escalate critical technical issues and potential problems as needed to the Project Manager to address any related issues in advance of deadlines.

Key Requirements:

• Should be independent, quick learner and team player

• Able to work independently with minimum guidance

• Have good communication skills (to work with various levels)

• Minimum 4 years or above with the relevant experience

• Proficiency in Informatica PowerCenter 10.x or higher preferably in a Unix (Linux/AIX) environment with AS400/Oracle sources and targets.

• Must have experience in Oracle 19c or higher (SQL*Plus, PL/SQL)/Experience in Unix Shell Scripting (Linux/AIX)

• Experience Job scheduling tools like Control-M

• Good to have experience in Change Control Management tools & Visio

• Have experience on all stages of Software Development Life Cycle (SDLC)

• Able to do requirement gathering, impact analysis, ETL mapping, build, unit testing, support SIT/UAT/Production

• Able to organize and prioritize assignments in a fast-paced and deadline-oriented environment

Experience: 10+ Years

Role: Production Support Analyst

Key Skills: AS400, COBOL programming, SDLC, Change Management

Key Requirements:

• Support trade applications rollout of changes and/or problem fixes into production system

• Work with L2 team in incident management and production monitoring

• Work with L3 team lead to plan problem fix to meet TRO

• Implement changes in production following Aldon LME and/or DevOps process

• Attend and present change items in CAB and CCM meetings

• Analyze production issue trend and give feedback to development on quality improvement and issue prevention

Key Requirements:

• 6 or more years IT working experience in production support role in bank/FI environment

• Alternatively, working experience in development role is acceptable, understand application issue, analyse root cause and implement fix

• Be proficient and hands-on experience in AS400 system and COBOL programming; be able to use TAMIC tool is an advantage

• A team player good at collaborating with own teammates and partner teams to get job done

• Ability to work independently and sharp problem analysis and resolution skills

• Good communication skills with technical and non-technical stakeholders

• Time management and work prioritization

• Be able to work under pressure and handle multi-tasking

• A fast learner, he/she will need to expand work scope to support J2EE application on open system (Linux, UNIX).

Job Description:

* Provide support to the Identity Access Management (IAM) Operations team on audit and compliance reporting.

* Perform user provisioning / de-provisioning for hospitality applications.

* Troubleshoot and resolve any incidents pertaining to access in a timely manner.

* Generate user access privilege reports and coordinate with Company's department heads for the user access review (UAR) to ensure applications are having up-to-date access privileges and can be reviewed and validated by internal/external auditor.

* Provide support for projects related to SailPoint and Cyberark system undertaken by the team ( UAT, project coordination, etc)

Scope of Work:

* Provide support to the Identity Access Management (IAM) Operations team on audit and compliance reporting.

* Perform user provisioning / de-provisioning for hospitality applications.

* Troubleshoot and resolve any incidents pertaining to access in a timely manner.

* Generate user access privilege reports and coordinate with Company's department heads for the user access review (UAR) to ensure applications are having up-to-date access privileges and can be reviewed and validated by internal/external auditor.

* Provide support for projects related to SailPoint and Cyberark system undertaken by the team ( UAT, project coordination, etc)

Key Qualifications/Requirements:

1) Degree or Diploma with 2-3 years of work experience in IT audit and compliance regulations related field, such as Sarbanes-Oxley (SOX).

2) Proficient in Ms Office, especially Ms. Excel

3) Good domain knowledge of access control and information governance; Self motivated team player with strong analytical skill is a must.

4) Meticulous and detailed-oriented.

5) Experience with Privileged Identity Management solutions (such as SailPoint) and Password Management solutions (such as CyberArk) a plus.

Job Description:

* Provide support to the Identity Access Management (IAM) Operations team on audit and compliance reporting.

* Perform user provisioning / de-provisioning for hospitality applications.

* Troubleshoot and resolve any incidents pertaining to access in a timely manner.

* Generate user access privilege reports and coordinate with Company's department heads for the user access review (UAR) to ensure applications are having up-to-date access privileges and can be reviewed and validated by internal/external auditor.

* Provide support for projects related to SailPoint and Cyberark system undertaken by the team ( UAT, project coordination, etc)

Scope of Work:

* Provide support to the Identity Access Management (IAM) Operations team on audit and compliance reporting.

* Perform user provisioning / de-provisioning for hospitality applications.

* Troubleshoot and resolve any incidents pertaining to access in a timely manner.

* Generate user access privilege reports and coordinate with Company's department heads for the user access review (UAR) to ensure applications are having up-to-date access privileges and can be reviewed and validated by internal/external auditor.

* Provide support for projects related to SailPoint and Cyberark system undertaken by the team ( UAT, project coordination, etc)

Key Qualifications/Requirements:

1) Degree or Diploma with 2-3 years of work experience in IT audit and compliance regulations related field, such as Sarbanes-Oxley (SOX).

2) Proficient in Ms Office, especially Ms. Excel

3) Good domain knowledge of access control and information governance; Self motivated team player with strong analytical skill is a must.

4) Meticulous and detailed-oriented.

5) Experience with Privileged Identity Management solutions (such as SailPoint) and Password Management solutions (such as CyberArk) a plus.