We are seeking an experienced Business Analyst with expertise in API banking initiatives. The ideal candidate will have a deep understanding of open banking frameworks, regulatory requirements, and financial services processes. Key responsibilities include requirements gathering, analyzing and documenting API specifications, stakeholder management, and coordinating between business and technical teams. The candidate should have excellent communication and analytical skills, with experience in agile methodologies. Familiarity with API platforms, integration technologies, and hands-on experience in the banking domain are essential.

Proven experience in API banking initiatives and digital transformation projects.

Strong knowledge of open banking standards, API lifecycle management, and regulatory compliance (e.g., PSD2).

Excellent stakeholder management and communication skills.

Proficio is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Proficio has been highlighted in Gartner’s Market Guide for Managed Detection and Response Services for the last three consecutive years. We have a track record of innovation. Proficio invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and the first in our space to provide a risk scoring dashboard.

Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood but our prospective clients also struggle to effectively harness technology and build hardened processes.

While Proficio has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.

Summary:

The Threat Analysts are the core of our SOC-as-a-Service operations. They are on the front line receiving and triaging alerts from our SIEM platform. The operate across multiple customers and time zones while utilizing multiple consoles and technologies. Our Threat Analysts have strong network and security knowledge, are strong problem solvers, and work under time pressure to quickly analyze and report security threats in our customers’ networks.

Position levels (we are flexible to hire at any of these levels):

• Associate threat Analyst: professionals at this level possess 0-3+ years’ experience and have mastered the core skill of threat monitoring
• Threat Analyst: professionals at this level possess 2-4+ years’ experience and have mastered both the core skills (threat monitoring and threat analysis)
• Advanced Threat Analyst: professionals at this level possess 3-5+ years’ experience; have mastered both core skills; and have mastered one advanced skill (Incident Response, Threat Intelligence, DevOps)

Core Skills:

• Threat Monitoring – actively monitoring our SIEM for alerts, then identify the root cause of the alert and provide suggested fixes
• Threat Analysis: Utilize knowledge of internal and external information vulnerabilities and match those to real-world cyber attacks

Advanced Skills:

• Incident Response: address and manage the aftermath of a security breach or cyberattack with a focus on limiting damage, reducing recovery time/costs, and returning systems to normal.
• Threat Intelligence: creation of the information our organization uses to understand the threats that have, will, or are currently targeting our customers. This information is then used to prepare, prevent, and identify cyber threats.
• DevOps: integrating security practices to bridge traditional gaps between IT and security while ensuring fast, safe delivery of services

• Education and experience equivalent to the years’ experience requirement of each position level in both networking and cybersecurity
• Previous work with SIEM technologies receiving and triaging alerts from various log sources
• Continuous learner who has a passion for defensive cybersecurity; ability to utilize resources at your disposal in an efficient manner; advanced problem-solving skills when encountering emerging security attack scenarios
• Strong base in Linux operating systems, scripting skills (preferably in Python), and experience with a variety of other security tools such as firewalls, IDS/IPS, and vulnerability management
• Demonstrated communication skills including written documentation of troubleshooting and required responses

• Proven ability to work in a fast-paced environment with strict SLAs for response time

• Opportunity to work in a progressive operation with structured training and roadmap for success
• Lunches and fun employee activities!
• Experience in one of the hottest IT industries today!

Proficio is an EOE Employer

Proficio collects certain personal information upon your submission of an application for an open position. More information is available about your consumer rights and our privacy policy at www.proficio.com/privacypolicy

About the role  

We are looking for an experienced APAC Intelligence Analyst, to join our team, embedded in our client’s Risk & Intelligence function. Based in Singapore, you will be responsible for researching, analysing, and building products to assess risks and opportunities around the client’s people, operations, strategy, and brand reputation. You will be an intelligence practitioner who has a passion for analysis, problem-solving, advising and informing decision-makers.   

This is a hybrid role, with some days each week spent in person in the client’s office. 

Responsibilities  

• Attend Studio Security and Security Operations team meetings to collect requirements and understand priorities 
• Ensure proper reporting back to requesting individuals surrounding locations and titles
• Manage data collection (start/stop) and provide context to the client GSOC to keep stakeholders informed
• Build Event Intelligence Reports, researching and reporting risks before an event to assist event teams in adjusting levels of security  
• Coordinate and collaborate with event leads to understand any concerns so you can help fill any gaps
• Build Executive Travel Briefs ahead of planned trips, coordinating with Security Operations so they’re aware of any visits
• Contribute to Weekly Ops Brief for the APAC region and GSOC Sit Reps
• Fill in details about events (focussing on the ones our stakeholders are supporting on-site) to help the GSOC stay focussed on what is happening in the near term 
• Gather social media analysis and proactively monitor, research and alert around changing trends or potential impact on the client
• Provide Intelligence support for functional areas of expertise to include Travel Risk Management, Security Operations, and Executive Protection
• Provide risk intelligence support for crisis management, enterprise risk management, and geopolitical risk management
• Analyse and assess threats to the client's people, operations, strategy, and brand reputation
• Research strategic issues affecting the client
• Deliver reports, briefings, and presentations on a routine basis that help reduce uncertainty and answer priority intelligence requirements
• Advise the Intelligence Manager on intelligence collection, processing, analysis, and dissemination strategies
• Provide expert advice on intelligence-related programs, regulations, industry standards, risk assessments, and related issues or questions that may arise 
• Drive a respectful team culture centred on open communication, sharing, listening, and recognition of team members at all levels.  

Requirements 

• BA degree in International Relations or similar  
• 2+ years of relevant work experience in corporate intelligence or in related fields.  
• Corporate, military, or government intelligence agency experience preferred but not required  
• Proven ability to work with highly confidential information
• Demonstrated ability to complete multiple tasks simultaneously and function in a fast-paced environment with minimal supervision.
• Strong analytic, oral, and written presentation skills including the ability to deliver communications centred on the target audience
• Advanced proficiency in Web-based social media platforms, search tools, productivity applications, and communication technology
• Familiarity with data visualisation tools is nice to have 

Interview process:

• Initial call with our Talent Acquisition team member 
• Timed written assessment (arranged at the time that suits you) to test writing and analytical capability 
• Panel interview with some of the team members and hiring managers at Sibylline 
• Meet and Greet with the client  

Sibylline is committed to the recruitment and selection of candidates without regard for sexual orientation, gender, ethnicity, age, political beliefs, culture and lifestyle. We are committed to fostering a business culture that reflects these values and promotes equal opportunity. 

Key Responsibilities:

1.Financial Planning & Forecasting:

• Assist in the preparation of the annual budget and quarterly forecasts.
• Develop financial models to project future performance based on various scenarios.
• Monitor and analyze budget variances and provide explanations for discrepancies

2.Data Analysis & Reporting:

• Prepare monthly, quarterly, and annual financial reports for management.
• Analyze financial data to identify trends, risks, and opportunities.
• Create and maintain dashboards and key performance indicators (KPIs) for business units.

3.Business Partnering:

• Collaborate with department heads to understand their financial needs and provide support.
• Participate in strategic planning sessions and provide financial insights to guide decision-making.
• Assist in evaluating new business opportunities, investments, and projects.
• Participate in building specific FP&A business partnering capabilities such as Commercial Finance, Production Costing Finance, R&D Finance etc.

4.Ad Hoc Analysis:

• Conduct ad hoc financial analysis as requested by management.
• Support special projects and initiatives that require financial expertise.

5.Process Improvement:

• Identify opportunities for process improvements in financial reporting and analysis.
• Assist in the implementation of financial systems and tools to enhance efficiency.

Qualifications:

Education:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field. A Master’s degree or professional certification (e.g., CFA, CPA) is a plus.

Experience:

• 3-5 years of experience in financial planning and analysis, corporate finance, or a related field.
• Experience in financial modeling and forecasting.

Skills:

• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel and financial modelling software.
• Familiarity with financial reporting tools and ERP systems (e.g. Netsuites, BI).
• Excellent communication and presentation skills.

Personal Attributes:

• Detail-oriented with a strong commitment to accuracy.
• Ability to work independently and as part of a team.
• Strong organizational skills and the ability to manage multiple priorities.

• Under general supervision, contact external customers, regional business development personnel to gather information, interpret basic product / service needs of customers and develop equipment solutions to meet needs (generally at the sub-PSL and multi-PSL levels)
• Review customers’ ITT/ RFQ through part number selection, create sales proposals and Quotes
• Draws on basic/developing product knowledge and customer, BD/Sales, and technical advisor input to develop bid proposals or solutions, typically of$10M or less and provide technical sales support to internal and external customers
• Ensures that all aspects of the commercial and technical transactions of a sale are appropriately executed
• Oversees the order- fulfilment and after-sales support processes to ensure customer satisfaction
• Participates in training to develop knowledge of relevant Halliburton business model(s), processes and product/service offerings
• Occasional travel may be required
• Perform ADHOC projects as assigned by supervisor

Requirements:

Requires a STEM degree and a minimum of 2 years of related experience typically acquired through energy service sales, field operations, engineering, manufacturing or customer service.

Work Hours: Monday to Friday 7:30 AM to 4:30 PM

Work Location: 11 Tuas South Avenue 12 Singapore 637131

As a Data Analyst in D-SIMLAB, you will get exposure in both technical and soft skills development. The role does not limit to only software development, but also involves in providing professional consultation services to customers, with the following key responsibilities:

Work together with a team of highly skilled Software Engineers and Data Scientists in software product deployment and delivery, at world leading semiconductor manufacturers.
Actively involved in product enhancement (in the area of visualization and algorithms) which improves the quality of D-SIMLAB product.
Responsible for key software components development.
Construct ETL to interface with data sources to feed d-simcon data model
Analyse data for consistency, completeness and correctness in the context of simulation modelling.
Identify factors associated with performance gaps between plan and actual.
Propose strategies to improve production line performance
Write codes for data analysis and got experience in wafer fabs will be a great advantage
We are looking for candidates fulfil the following criteria:

Bachelor/Master Degree specialises in Computer Science/Engineering or Industrial Engineering.
Diploma holders with relevant experience are encouraged to apply.
Enjoy working with experts with different cultural and technical backgrounds.
Love to travel the world and work on challenging projects.
Interest in career progression by strengthening your technical and soft skills.
Fresh graduates are welcome to apply.

The Mercedes-Benz AG Group CISO heads Mercedes-Benz’s Global Cyber Security Department (based in Stuttgart, Germany). We are looking for a Cyber Security Defensive Analyst to join our Cyber Intelligence and Response Centre (CIRC). The Global Cyber Security Department oversees a 24/7 follow-the-sun operation with counterparts in EMEA and NAFTA. This role focuses on providing an intelligence-driven approach towards incident response affecting any Mercedes-Benz assets and providing containtment, eradication and recovery of affected asssets involved in a cybersecurity incident in a timely and efficient manner.

Furthermore, the role requires the mitigation of identified threat, addresses identified vulnerabilities and also provide incident coordination towards internal stakeholders and external customers. The role is crucial in enabling Mercedes-Benz's business by ensuring agile security operations and maintaining a secure environment.

As a Cyber Security Defensive Analyst, you will be responsible for:

• Conducting technical analysis and triaging of triggering alerts ingested from Mercedes-Benz log sources to determine impact, scope of impact and determine corresponding remedial actions to mitigate, contain and/or otherwise limit the impact of the incident.
• Analysing, triaging and processing security threats to identify potential risk gaps and corresponding organizational impact by conducting in-depth analysis of the identified threat, attack vector or intelligence information.
• Working closely with the CIRC threat intelligence team to aid in the enhancement of contextual analysis and providing threat hunting support towards Open Source Intelligence (OSINT) related Indicators of Compromise (IoCs).
• Taking the lead in managing Mercedes-Benz end users and stakeholders in providing cybersecurity incidents updates and other related activities that might arise from time to time during the incident coordination, remediation and recovery
• Providing duty analyst support for the CIRC operations during weekends, utilizing a pre-defined duty roaster, ensuring the continued operations and monitoring of threats and triggering alerts 24 by 7, follow the sun model.
• Coordinating projects assigned by the Head of Global Defensive Operations towards the rollout, implementation and acting as the point of contact for local stakeholders towards the implementation and coordination of the projects assigned.
• Providing technical inputs towards the virtual teams as assigned by the Head of Global Defensive Operations towards the operational directions, method determination and other related administrative support required from time to time.
• Provide guidance and technical support in mentoring and guiding newer members of the team in technical and incident management skills and processes.

Qualifications

• Degree from a reputable university or significant course work in Computer Science, Networking, engineering or other computer-related fields of study
• One or more of the following professional certification is beneficial: CISSP, GCIH or similar.
• Have good emotional intelligence and is a proven team player
• Rational and able to remain calm under pressure
• Fluency in the English Language
• Effective oral and written communication skills
• Good timekeeping ability to cope with a tight deadline and achieve operational objectives
• Self-motivated with the ability to carry out assigned tasks with minimum supervision
• Proficient understanding of cyber and IT security risk, threat and prevention measure
• Proficient understanding of networking and network security technologies.
• Good understanding of Forensic tools and methodolgy used in incident response
• Good knowledge of security standards and best practices
• Good understanding of various operating systems
• Good understanding of the Cyber Kill Chain and the ability to display clear analytical skills
• Previous experience in a corporate or enterprise environment, engaging with and responding to a diverse array of internal stakeholders, including senior management.
• Knowledge of Microsoft Office suite (Word, Excel, PowerPoint and Access)
• Knowledge of Splunk is beneficial

This position is based in Singapore and a valid and approved work visa is required for employment in Singapore in accordance to local labour law regulations. Candidate may be offered a lower job level based on candidate’s experience. We regret to inform you that only shortlisted candidates will be notified.

Responsibilities:

• Determining business needs via consultation, business analysis, and targeted observations.
• Assesses existing SAP operation process and recommending improvements.
• Provides support for difficult and complex system environments.
• Provides SAP system support, assistance, and end-user training.
• Performs role of trouble-shooter, successfully identifying system inconsistencies and implementing optimum business solutions and business process enhancements.
• Involved in business analysis and technical design session with business and technical staff to develop requirements document and ETL specifications.
• Performs role of supporting business and operation needs such as audit and compliance, both internal and external, etc.
• Strengthens organizational capability and build downstream domain knowledge through facilitation of knowledge transfer sessions for employee.
• Keeping abreast of the latest SAP offerings, updates, and developments.
• Experienced in analysing and identifying SAP Service Pack impact, preparing release notes for transport, preparing FFID log and other SAP logs.
• Performs rigorous documentation of SAP processes and presenting progress reports.

Requirements:

• Bachelor's degree in Information Technology, Computer Science or related disciplines
• Minimum 5-6 years in experience as a SAP consultant in a similar industry and in Financials, Controlling and Project System modules.
• Intensive knowledge of SAP S/4 HANA and FIORI.
• Excellent teamwork, collaboration, interpersonal, and communication skills
• Experience in planning, analysing, designing, developing, testing, implementing, documenting, and training in S/4 HANA Financials, Controlling and Project System will be an added advantage
• Excellent organizational and time- management skills
• Effective communication with business users and vendors
• Ability to work under business focused and fast-moving environment
• Always projecting a positive outlook in a fast-paced, sometimes stressful environment
• Possesses SAP-accredited certification

Our Addresses and Working Hours:

Seatrium Limited

(Pioneer Yard)

50 Gul Road, Singapore 629353

(Islandwide transport provided)

Mon - Thu: 8.00am - 5:15pm

Fri: 8.00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Position Summary

The IT Manager is responsible for the management of learning technology and systems. He/She plans and oversees learning technology and system integration, implementation, improvement and maintenance to ensure coherence across the organisation. He/She manages projects related to systems installations and configurations as well as monitoring and maintenance. He/She maximises service uptime, system backups, and manages service licensing and security standards for learning technology platforms and systems.

He/She aims to drive digital innovation, research and data measurement as well as identifying opportunities for technology integration and deployment across the organisation. He/She designs technology roadmaps and implements systems which offer user support/training and responds to user queries. He/She analyses data to evaluate the effectiveness of learning technology and systems, identifying improvement opportunities.

He/She combines analytical thinking with creativity, is collaborative and results-oriented. He/She is able to manage multiple projects effectively and build strong stakeholder relationships to anticipate organisational and learning needs. He/She has a digital mindset and is passionate about driving digital adoption and integration.

The candidate will be responsible for the following:

Manage Learning Technology and Systems Performance and Support

• Establish procedures to maintain services levels across the organisation’s learning technology and systems
• Implement policies to manage data and system security
• Define processes to manage system and data backups
• Organise system activities including planned maintenance, system backup and disaster recovery drills
• Manage infrastructure operations and incidents
• Manage service performance issues and user queries
• Create materials and programmes to train staff on use of learning technology and systems
• Manage budgets for learning technology and systems
• Analyse return on investment to assess the viability of learning technology and systems
• Review processes to assess compliance with the organisation’s quality assurance policies

Lead Learning Technology and Systems Integration

• Conduct research to identify emerging learning technology and system application across the industry
• Assess technology integration and digital innovation opportunities across the organisation
• Create roadmaps outlining potential applications of learning technology to drive learning outcomes and business objectives
• Design processes to manage learning technology and systems implementation
• Develop a consistent user experience and interface
• Establish processes for hardware and software acquisition
• Manage technical issues faced during systems integration
• Evaluate effectiveness of the organisation’s learning technology and systems based on desired objectives and outcomes
• Analyse qualitative and quantitative data to assess effectiveness of learning technology against desired learning outcomes and business objectives
• Recommend potential technology improvement and innovation opportunities to drive learning outcomes and business objectives

Manage implementation of quality assurance policies and systems

• Develop implementation plans for quality assurance policies and systems
• Conduct internal audits to evaluate compliance with quality assurance policies and systems
• Manage queries and instances of non-compliance with the organisation’s quality assurance policies and systems
• Evaluate the impact of quality assurance policies and systems on the organisation’s performance

Manage Stakeholders

• Attend to stakeholder management issues
• Communicate with stakeholders to provide relevant updates
• Analyse stakeholder needs and priorities
• Establish long-term stakeholder relationships
• Implement stakeholder management strategies to drive collaboration
• Manage stakeholder expectations and feedback

Manage Vendors

• Design vendor requirements specification
• Manage vendor selection processes
• Track vendor performance
• Assess vendor performance and adherence to service level standards
• Cultivate strong relationships with vendors
• Manage contractual and performance issues with existing vendors
• Escalate contractual and performance issues with existing vendors
• Build networks with industry partners and vendors to collect insights on emerging learning technology

Qualifications, Experience & Qualities:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum 3 years of experience in a related IT management role.
• Strong understanding of IT infrastructure, systems, and operations.
• Strong knowledge of IT security best practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to communicate technical information to non-technical stakeholders.
• Ability to prioritize and manage multiple tasks simultaneously.
• Strong analytical and critical thinking skills.
• Good track record in managing complex IT projects and implementing innovative technology solutions
• Comfortable to work in a highly-collaborative work environment.
• Strong leadership skills and committed to provide exceptional customer service.

This role is currently only open to Singaporeans/ PRs.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

• Work closely with local markets and regional business stakeholders to analyse business processes and gather requirements, through facilitation of discovery sessions

• Manage projects from conception, all the way through to production deployment, within project timelines.

• Perform gap analysis and recommend optimal solutions to drive business improvements and long term efficiency

• Represent APAC in all discussions with foodpanda global counterparts to influence and align on strategic developments and act as the bridge between business and technical teams to deliver new product features

• Manage the list of open backlog items to ensure timely resolution of critical business features

• Ensure all system solutions are properly configured, tested, and implemented 

• Act as an escalation point to ensure the smooth running of daily business activities

• Conduct user training and maintain any associated documentation

• 5 days, West, Transport
• $3000 - $3500, 1yr contract (completion bonus)
• Staff benefits entitlemnt
• No experience can apply

Job Description:

• Compile and breakdown contract negotiation language changes preferable using any AI to track and consolidate contract languages between original vs. revised.
• Other general support includes planning and purchasing such emailing, communicate with suppliers for commitment of dates, generate reports, etc.
• Any other general task assigned by the purchasing & planning supervisor.

Job Requirements:

• Min. Diploma in Supply Chain Management, Business Administration or related fields.
• Min. 1 to 3 years' experience in purchasing and planning.
• Able to work effectively and independently under pressure.
• Able to meet deadlines and has strong follow up skills.
• Detail oriented and high degree of accuracy.

Interested applicants, please send your resume to [email protected]

Our client, a renowned MNC in Retail industry is seeking for a Data Analyst ( MNC - Retail Sales ) - $ 5,500.00 + VB

Requirements

• Degree or Diploma holder
• At least 3 to 5 years of experience as a Data Analyst, preferably in Retail / Sales industry
• Highly analytical, Business Acumen, Strong in numbers (Reporting, Sales performance, Market Competitiveness)
• Strong communication and interpersonal skills - Someone who is able to represent the organisation's corporate image.
• Confident, wiiling to learn and perseverance.

Others

• Salary up to $ 5,500.00 + Attractive Variable Bonuses
• West Area

Interested candidate can send in your resume (word format prefer) to [email protected]

Salary range: Starting from SGD 120k - 160k per annum + RSUs 

Wise is on a mission to make money without borders - convenient, fast, and eventually free. We’re looking for a Senior Analyst to join our Spend Squad in Singapore to help us deliver product experiences for our card customers. 

The Wise Card was first launched in Europe in 2018, allowing customers to spend internationally at the mid-market rate, with only a low, upfront conversion fee. Since then, we’ve expanded to over 50+ countries and territories in the Americas and APAC, and built features like instant issuance of digital cards and enhanced spending controls. We’ve issued more than 4 million cards that are being used in over 160 countries every minute.

As part of the Spend Squad, you’ll primarily work on enabling customers to spend from their Wise accounts in a sustainable manner, ensuring that we’re able to grow our product in-line with our squad-level KPIs.

How you’ll contribute:

• Provide data-driven insights to inform product decisions, from improving in-product flows to building card customer segmentation.

• Partner with Product Managers, Engineers, Data Science and Operational teams to drive product enhancements and optimizations.

• Design experiments to monitor the impact of new product features on risk, convenience and conversion metrics.

• Build conviction on high-impact areas and challenge them if there are faster or more effective ways to tackle the problem.

This role will give you the opportunity to:

• Choose your path to impact – we believe people are most empowered when they can act autonomously. So rather than telling you what to do, you’ll work with your team to create a vision of your own. Of course, you can always gather feedback from smart, curious people across Wise but you’ll have the freedom to make your own calls.

• Grow as a Product Analyst in a global team. This role will give you exposure to how we build our card product globally. 

• The freedom to have real impact – The opportunities you’ll identify will be key to how we impact our millions of card customers across the globe.

• Travel when needed to our offices across the globe to connect with team members in other countries.

• 5 days, West, Transport
• $3000 - $3200, 1yr contract (completion bonus)
• Staff benefits entitlemnt
• No experience can apply

Job Description:

• Compile and breakdown contract negotiation language changes preferable using any AI to track and consolidate contract languages between original vs. revised.
• Other general support includes planning and purchasing such emailing, communicate with suppliers for commitment of dates, generate reports, etc.
• Any other general task assigned by the purchasing & planning supervisor.

Job Requirements:

• Min. Diploma in Supply Chain Management, Business Administration or related fields.
• Min. 1 to 3 years' experience in purchasing and planning.
• Able to work effectively and independently under pressure.
• Able to meet deadlines and has strong follow up skills.
• Detail oriented and high degree of accuracy.

Interested applicants, please send your resume to [email protected]

Key Responsibilities

• Requirements Analysis & Elicitation

• Responsible to identify and define detailed functional specifications based on the business requirements document

• Analyse and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

• Monitor and manage risks /issues related to requirements and scope-creep

• Participate in transitioning the requirements to the designers and ensure a clear and complete understanding of the requirements.

• Assist in translating business requirements into test scenarios.

• Facilitate / provide “Train-the-Trainer” on application enhancements

• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

• Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

• Perform impact assessment and estimation for Project Change Request

• Good knowledge in financial services policies, procedures, products and industry practices.

• Strong negotiation skills

• Good team player with excellent interpersonal and communication skills

• Strong working knowledge of relevant applications and development life cycles

Mandatories are:

• Experience in Business Analysis. 8-10 years

• Experience in Digital Channels and in transaction banking. 5 years+

• Understanding of Technology but no need to have coding experience

• Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories

• Agile product development experience

Nice to haves are:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)

• Knowledge of Technology trends eg. how does a digital bank approach digital channel?

• API /SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements

• Not an order taker, able to push back complex build needs and offer alternate solutions

• A great team player. Collaborate and communicate well with the other BAs

• Strong analytical and problem-solving skills

• Strong presentation and meeting skills

• Proactive and has initiative to thrive in a fast-paced environment to deliver and meet deadlines

• Highly resourceful and self-motivated

• Support and advocate for Visa clients comprised of financial institutions and vendors 
• Properly escalate incidents promptly per support guidelines and procedures 
• Proactively monitor, recognize, analyze, isolate, and resolve VOCC outages utilizing a variety of tools and techniques 
• Internal and External Bridge Stewardship in support of timely resolution of internal and client-facing issues 
• Work simultaneously and independently on multiple platforms 
• Assess the impact of incidents and author communication for distribution to appropriate recipients within set time frames without guidance 
• Support scheduled changes 

The position is permanent day 12 hours shift schedule. 
This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location. 

Job Descriptions

• Undertake the role of BIM Manager for all local projects and for new tenders.
• Responsible for creating, implementing and enforcing project BIM execution plans.
• Creation and maintenance of the software template files to align with standards.
• Manage BIM outputs for client issue and ensure they meet the Client’s information requirements.
• Automate routines in BIM to support standards and productivity.
• Provide quality control for completeness and adherence to company standards of all outputs produced. Knowledge of PAS1192 standards is desirable.
• Assist in developing and enforcing BIM Documentation and workflow process standards.
• Support Project Standards Coordination with Stakeholders.
• Undertake audits on provided models and report on non-conformances with the BIM Execution plan and Client requirements.
• Any other duties as assigned by the immediate superior.

Job Requirements

• Tertiary Degree (Bachelor level) in Civil, Structural or Mechanical Engineering, Built Environment or Architecture or Building Services.
• Total work experience of 10 years, has design and construction work experience.
• Ability to manage a project’s digital information across all functions.
• Excellent leadership, stakeholder management and risk management skills.
• Ability to drive compliance and effective governance.
• Demonstrated ability to drive business excellence and continuous improvement.
• Demonstrated experience in design management and understanding of construction delivery.
• Understanding of project operational and functional inputs into the digital engineering process.

Job Descriptions

• Responsible for delivering BIM implementation to the BIM Execution plan, implementing and enforcing BIM execution.
• Creation and maintenance of the software template files to assure standards.
• Provide support for plotting and electronic file submissions.
• Assist in automating routines in BIM to support standards and productivity.
• Provide quality control for completeness and adherence to company standards of all shop drawings produced.
• Assist in developing and enforcing BIM Documentation and workflow process standards.
• Assist in training and overseeing the day-to-day activities of the Revit Specialist to ensure BIM standards are maintained in the creation of Revit Model.
• Support Project Standards Coordination with Stakeholders
• Assist on project work – modelling and detailing.
• Help resolve BIM design issues.
• Assist in Managing and distributing coordinated digital documents to the project team.
• Linking BIM to Project Construction Administration Phase for Submission, shop drawing and modules.
• Any other duties as assigned by the immediate superior.

Job Requirements

• Diploma in Electrical, Mechanical or building services engineering.
• Minimum 4 Years experience in Construction, Design, Drafting and Coordination (services)
• At least 2 years of BIM Coordination or BIM Management Experience in a Design, Engineering or Construction firm.

Mandatory Skills

Responsibilities :-

1. Knowledge on IAM and strong background in OIDC, OAuth2, SAML, Kerberos and LDAP.
2. Knowledge on OpenShift, Kubernetes, and API (good experience in using Postman and curl command).
3. Basic knowledge on computer networking, IP address, NAP.
4. Knowledge on soft token technologies will be an added advantage.

Mandatory Skills

Responsibilities :-

1. Knowledge on IAM and strong background in OIDC, OAuth2, SAML, Kerberos and LDAP.
2. Knowledge on OpenShift, Kubernetes, and API (good experience in using Postman and curl command).
3. Basic knowledge on computer networking, IP address, NAP.
4. Knowledge on soft token technologies will be an added advantage.

We're in search of a Business Analyst who will act as a crucial link between our company and our customers. Your role will entail a combination of analytical thinking and exceptional customer service to assist clients in diagnosing and resolving technical issues. Additionally, you will have the opportunity to create and implement plans for improving customer support and utilizing insights from support issues to influence future product designs and business processes.

We're seeking a natural problem-solver who enjoys assisting others and can easily explain technical details. As the guardian of our customers' trust, you'll be responsible for providing them with prompt and accurate solutions to their technical issues. If this sounds like you, we'd love to meet you!

Responsibilities

• Provide the first level of support, work with and ask customers targeted questions to quickly understand and diagnose root cause of the issue, troubleshoot and/or escalate to the relevant teams.
• Research and identify solutions to common issues; document and maintain a knowledge base for Frequently Asked Questions so that end-users can look up solutions independently.
• Develop mitigating and/or preventive solutions to optimize efforts spent on customer support, including establishing problem solving guidelines, checklists, or other materials to improve response to recurring or routine user problems.
• Generate summary reports; analyse and present support trends and patterns to inform business needs or technical requirements.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 3-5 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong critical thinking and problem-solving skills: even when you do not have the solution to the problem, you know how to get the solution; this includes the ability to know what questions to ask
• Exceptional interpersonal and communication skills: able to articulate effectively in writing and verbally
• A quick learner and displays high willingness to learn
• Attitude: possess determination and commitment to strive towards excellence in everything you do. No detective leaves a case unsolved.
• Able to work independently and as a team: able to support multiple requests concurrently, able to multi-task and stay organized in a fast-paced environment.
• Possess a keen interest to pursue a career in tech. Those without tech experience are welcome to apply, subject to certain job roles where some tech experience may be required.

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement