Business Analyst for new IT system implementation and on-going feature enhancements

Role and Responsibilities:

· Elicit business requirements from external and internal stakeholders via policy and requirement discussion sessions.

· Manage demand from multiple stakeholders and able to control, balance and agree upon a controllable delivery scope.

· Conduct user requirement scoping, and analysis, involving functional, integration, and non-functional requirements.

· Work closely with technical solution teams to assess feasibility, propose solution options and recommendation to address business and operational needs.

· Deliver functional design including workflow analysis, prototypes, business logic flowchart and interface mapping.

· Communicate clearly and concisely with technical design, development, test, and operations support teams on the requirements scope and functional design details to ensure that the final product accurately addresses business needs.

· Provide requirement and functional design clarifications to delivery team members throughout the delivery process.

· Plan and conduct internal UAT based on business workflow and user scenarios.

· Plan and conduct training to end users, and internal support teams as required.

· Support post-production deployment verification for any product feature release.

Requirements:

· Degree in Computer Science, Information Technology, Management of Information Systems or related discipline.

· Minimum 8 years IT system implementation experience with hands on experience in Software Development Life Cycle

· Excellent analytical skills, able to understand and articulate business problem statement and use cases concisely

· Self-motivated and able to take direction and work resourcefully, quickly, and independently

· Capacity to perform under pressure to handle difficult situations and issues swiftly

· Ability to build good working relationship at all levels

· Experience in Healthcare domain is preferred

Business Finance Data Analyst

• Contract until 23 Aug 2024 (Maternity cover)
• Working arrangement: Hybrid

The Client

• MNC Tech

The Opportunity

• Responsible for building and maintaining data sets for product-level revenue (actuals and forecast) across several sub-products.
• Maintain reporting for Operating Expense data and will oversee the evaluation and approval process for new spend items across JAPAC.
• Ensure accuracy and quality of product-level revenue actuals and forecast.
• Evaluate new spend requests based on defined ROI criteria.
• Evaluate historic revenue and OpEx performance against benchmarks.

Your Background

• Degree in Data Science, Business Analytics or equivalent.
• 5+ years experience in Data Analytics (Business Analyst, Data Analyst, BI, etc) or FP&A.
• Experience in SQL, Financial Modeling, Revenue Forecasting and Advanced Excel.

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

1. Providing strategic directions for standardizing of SNOC monitoring and efficient use of resources for pro-active application/infrastructure monitoring.
2. Identifying areas for improvement in SNOC communications with other Incident/Problem management, Application/Infrastructure SMEs etc.
3. Overseeing creation and availability of SNOC monitoring metrics and alerts’ reports for management reporting.
4. Reviewing completeness and correctness of SNOC monitoring metrics and alerts.
5. Establishing measurements and track improvement for SNOC monitoring effectiveness and efficiency.
6. Acting as an escalation focal point for all improvement activities involving SNOC
7. Supervise and manage a team of service providers to ensure delivery of quality infrastructure services by engaged vendors to the Bank.
8. Work effectively and closely with vendor Delivery Managers and technical support staff, regulators, other IT groups such as infrastructure & applications, architecture & engineering, GPS, Finance, internal and external auditors.
9. Ability to work closely with various line of business technologies from junior to management level.
10. Change governance on all the monitoring changes for production implementation
11. Perform on call duty on rotation basis.

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development, Senior Analayst/ Assistant Manager to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 3 years' relevant experience in similar industry
• Experience in hospitality/real estate industry will be a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Roles And Responsibilities

• Provide applications troubleshooting and on-site support to users.
• Log, escalate and follow through with issues raised by users.
• Support in the testing and installation of new applications and enhancement patches.
• Attend to FAQs for users on the use of application.
• Perform regular maintenance checks on the applications.
• Assist with the co-ordination in administration matters such as proposal preparation
• Project documentation and the facilitation of project meetings.

Requirements And Qualifications

• Diploma/Bachelor’s degree in computer science or other highly technical, scientific discipline
• 1-3 yrs of Technical / Application Support experience on multi technology platforms
• ITIL v3/v4 certification and strong service oriented experience / background preferred.
• Knowledge and understanding of IT industry environment and business needs

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Renee Feng at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R23111942

EAP Name: Feng Ye

Regional IT Specialist, Sales Solutions

Job Summary

• Work closely with Company’s IT systems team to execute projects, enhancement, and production support.
• Involved in the full life cycle of projects, starting from requirement gathering to providing support after project goes live.

Responsibilities

• Responsible for project schedule and deliverables.
• To support Front Office, Sales & Marketing teams' growing demand for digitalization and provide IT solutions to support revenue generation in the area of B2B & B2C.
• To work closely with stakeholders in driving the adoption, optimization, and iteration of the Salesforce/MSD (Microsoft Dynamics) platform, leveraging multiple integrations and technologies.
• Involved in the full life cycle of projects - support project teams for project implementation including requirement gathering, architecting, developing, testing, issue/risk management, change control, delivery, documentation, and post-implementation support.
• Providing regular progress reports and status to project team, managing risk and related queries.

Requirements

• At least 1-2 years of working experience in IT and project management.
• Good working and learning attitude.
• Have good communication skill, meticulous and organized.
• Able to work under tight deadlines.
• Good working knowledge of computer systems, security, network, and databases.
• Self-motivated and able to work independently.
• Proficient in project management tools, Excel, Word
• Able to prepare and interpret flowcharts, user story, use case or similar diagram.

Qualifications

• Minimum Diploma in Information Technology, Computer Technology or equivalent.

about company

I am currently working with a semiconductor manufacturing company in Singapore.

Hybrid working (1 day WFH), office at Serangoon. 2 rounds of interview.

about job

• Hands-on experience in development application using Microsoft PowerApps, Power Automate, Power BI, Microsoft Teams, M365 Services, Microsoft Azure and data

integrations.

• Full stack web development experience in C#, .NET, and .NET Core, including within the Microsoft Azure platform and understanding of modern APIs and services

• Hands-on development experience with Azure cloud using .NET, T-SQL, REST API services, Azure SQL, App Services, Azure Storage, Azure Functions, Logic Apps, GitHub,

Azure DevOps CI/CD pipelines and etc.

• Support the entire application lifecycle (requirement gathering, concept, design, test, release, and support) for power platform and azure application.

• Experience in supporting application Integrated with MS Teams.

• Support the entire application lifecycle (requirement gathering, concept, design, test, release, and support) for power platform and azure application.

skills and requirements

• Min 6 years experience with Power platform

• Proficient in SharePoint and Microsoft Teams

• Familiar with different IT project management methodologies, such as Waterfall and Agile

• Experience with Microsoft Azure development or mobile development (Xamarin / MAUI) is a plus.

• Experience in iPaaS is a plus.

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

THE ROLE

• Produce daily P&L reports and consolidate all trade book reports, ensuring its precision, consistency and integrity
• Resolve queries from traders or other departments relating to P&L impacting topics
• Raise queries to traders when proposed booking changes or business practices are unclear
• Bring awareness and understanding to the impacts of deal changes or bookings to different departments, considering how it will impact them
• Validate physical commodity and derivative deal entries ensure an accurate valuation within our ETRM
• Ownership of maintaining price curves and associated calendars
• Understand the different funding requirements for futures and forwards and how it impacts various stakeholders
• Maintain relationship with clearing brokers and clearing banks
• Monitor trading activity; highlight and report unusual activity.
• Support Market and Credit risk monitoring
• Ability to calculate the impacts of IR and FX on P&L, working with the Treasury team to ensure the impacts are expected and hedges are correct or executed when required
• Support Finance in month-end financial closing processes explaining any provision requirements for the business
• Summary reporting (e.g., weekly, monthly) on key analytics
• Synergize with other teams based in London to add value to each other’s tasks as well as gaining a greater insight for colleagues based in Singapore
• Propose and implement innovative, more accurate and more efficient processes and calculation methods
• Ownership of the Contract and confirmation management for financial trades

REQUIREMENTS

• Bachelor’s Degree in Economics/ Finance or quantitative focused
• 3 to 5 years of relevant work experience within an energy or commodity trading environment
• Good understanding and experience in data analytics and visualization tools – e.g., Power BI, Tableau, Alteryx and/or Python
• Knowledge in GARP ERP or GARP SCR will be an added advantage.
• Able to support the team based on UK calendar on rotational basis
• Confident and clear communication style – ability to deliver ideas, ask for explanation when unsure and challenge others when best compliant practice is not applied
• Able to work logically, quickly, and accurately while handling multiple tasks
• Comfortable with large data sets
• Commercial awareness - Adaptive approach to problem solving
• Organise workloads and manage delivery/expectation of front office

Roles and responsibilities:

• Develop and implement a long-term Information Security & Cyber Security strategies and roadmap to protect corporate information and IT assets.
• Set up Cyber Security policy to standardize practice and govern all the security landscape within the group of companies.
• Provide Information security & Cyber Security strategic advice to senior management.
• Implement Information & Cyber Security testing strategy not limited to penetration testing, code review, black-box, white-box, network security scan and vulnerabilities assessment.
• Carry out independent oversight and enforce business units’ compliance with the Information & Cyber Security policies and standards.
• Drive effective implementation and communication of IT risk management and Information & Cyber Security policies, standards and guidelines.
• Perform regular reviews of the Information & Cyber Security policies and related risk assessment.
• Modernize and optimize the conduct of governance and oversight roles to maintain risk register, third-party vendor assessment, leveraging and advanced analytics for trending and compliance monitoring.
• Manage Information & Cyber Security and Personal Data Protection matters, liaise with different stakeholders and oversee the implementation of it to improve the overall Information Security, Cyber Security and Personal Data Protection.
• Work closely with IT infrastructure and application teams to ensure that overall Information & Cyber Security Architecture governance is embedded into IT operations processes.
• Conduct regular review of Security Operations Center (SOC) activities and proactively identifying and preventing threats.
• Drive the review and enhancement of third-party vendor risk management and establish a holistic framework and structure to manage the risk.
• Ensure the Information & Cyber Security practices are in compliance with applicable laws, regulations and policies.
• Conduct regular communication and refresher briefing to senior management to maintain a good level of Information & Cyber Security and information risk awareness

Requirements:

• Degree in IT/Computer Studies or Diplomas with extensive relevant cybersecurity experience
• At least 5-7 years of relevant working experience in the field of Information Security and Cybersecurity
• Possess at least one of professional cyber security certifications such as CISA, CISSP and CISM. Those with CEH, CRISC will have added advantage.
• Good communication, interpersonal skills, with proven abilities to manage multiple priorities, drive project teams and collaborate across business units and partners to achieve desired goals.
• Possess Information & Cyber Security domain knowledge across areas such as IT architecture and solutions, security operation center, application security, infrastructure & network security, data & information protection, supply chain security, cloud security, Information & Cyber Security regulations and compliance will have added advantage.
• Strong experience and knowledge in technology and Information & Cyber Security standards and policy review, oversight and governance, risk management and audit.
• In-depth knowledge of industry information and cyber security practices, frameworks and standards such as the NIST Cybersecurity Framework and ISO 27001.
• Hands-on working knowledge in managing and delivering security penetration testing, vulnerability management services and application security.

Responsibilities

• Responsible for supporting the management team in a variety of tasks including project management, research, analysis and presentation.
• Analyzing actual results, identify trends, perform variance analysis and interpret data
• Provide recommendations on forecast and projection
• Preparation for reports on financial performance and prepare for regular management reviews
• Support the creation of standard and ad-hoc reports, dashboards, and PowerPoint slides for board presentation
• Projects tracking and to provide regular reporting to CFO
• Support other finance projects as and when required

Requirements

• Bachelor’s degree in Finance or Accountancy with minimum of 3 years in Financial, Planning and Analysis
• Proficient in financial modeling
• Excellent Microsoft Office skills
• Good interpersonal and communication skills with the ability to interact with various management level and stakeholders
• Able to manage multiple tasks and adapt to a changing, fast-paced environment
• Meticulous and attention to detail and ability to successfully manage multiple competing priorities while maintaining a view of the big picture
• Demonstrated ability to drive projects across an organization
• Independent, self-driven, and able to take initiative
• Proven team player

Job Description

• Responsible for supporting SIA Group Finance suite of systems.
• Part of the team that will be responsible for implementation of new systems (including S/4 HANA and other systems) as part of Finance transformation roadmap for SIA Group.
• Develop deep hands-on functional expertise on configuring S/4 HANA and other Finance systems including integration.
• Perform Scrum Master role for multiple squads and assist the squads by removing any impediments, improving team’s throughput and achieve timely deliveries.
• Handle Product backlog comprising of functional improvements, new enhancements and technical debt (e.g. security patching, software version control and application road-map) for applications/products under your charge. Perform Subject Matter Expert (SME) role.
• Liaise with SIA Group internal teams/vendor for changes to impacted applications and monitor timely completion. Support end-to-end System Integration Testing and plan, including documenting test scenarios.
• Perform the role of a Business Analyst by defining and analyzing business requirements with business processes being reviewed for improvements/enhancements.
• Manage the overall delivery of IT projects. Anticipate any potential issues that might impact the project. Track and report project status to project steering committees.
• Ensure that the processes and procedures are followed for audit and Infosecurity compliance.
• Continually streamline and optimise the application and products to reduce incidents and improve resilience and cost of ownership.
• Continually track industry and IT trends in the Finance domain, identify suitable areas and innovation opportunities for potential adoption by business.
• Any relevant ad-hoc duties.
• This is an individual contributor role.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• You should possess a degree in Information Technology or related fields.
• Experience in Agile framework and handling major projects.
• Prior hands-on functional experience in handling S/4 HANA and Invoice automation and other Finance systems.
• Experience in Business Consolidation and, Budgeting and Planning will be an added advantage.
• Good Finance domain knowledge.
• Experience in managing IT systems and projects in the Finance domain.
• Ability to translate business needs into technical solutions.
• Strong critical thinking and Scrum Master skills
• Team player with good inter-personal skills

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

• Monitor and review the performance of the wholesale and retail (electricity) market
• Develop and implement regulatory framework and policies to enhance competition in the energy market, and seek stakeholder feedback through public consultations
• Perform market modelling and simulations, and use visualisation tools to support recommendations on regulatory framework and policies​

Job Responsibilities:

1. Analyse and evaluate the credit ratings of borrowers, provide credit evaluation reports and support decision-making.

2. Conduct risk analysis and evaluation of the market and industry, formulate corresponding risk management and control strategies.

3. Analyse and mine business data, provide data support and recommendations for risk control decisions.

4. Collaborate with model teams to develop and optimise risk models based on company risk strategy and business needs, improve risk assessment accuracy.

5. Monitor and evaluate risk assessment models, formulate and implement risk management measures to improve risk control effectiveness.

6. Collaborate with business teams, data teams, and technical teams to solve risk control problems in a timely manner.

Job specifications:

1. More than 3 years of relevant work experience, bachelor's degree or above in economics, finance, mathematics, statistics, computer science, or related majors.

2. Experience with credit card-related businesses, bank, or Fintech companies is preferred.

3. Proficient in using Python, R, SQL, or SAS for analysis.

4. Strong self-learning ability, solid communication skills and teamwork.

5. Experience with credit risk management, such as credit granting strategy, anti-fraud, modelling, mid-loan monitoring, and post-loan monitoring.

The Opportunity

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for a KYC Analyst to join their team
• This will start off as a 6-month contract role

Main Responsibilities:

Main Duties

• Perform assessment on periodic reviews or trigger event reviews of existing relationships including but not limited to higher risk relationships. This includes reviewing the adequacy of source of wealth (SOW) corroboration, performing high level transaction review, identifying incremental AML or reputational risk via refreshed name screening.
• Conduct investigations on suspicious transactions/ activities surfaced during periodic review and prepare STR reports to the STRO.
• Liaise with relationship managers/ business compliance managers for issues and deficiencies identified during periodic review.
• Escalate issues identified in the periodic review process and providing practical solutions to the businesses.
• Providing advice to businesses on matters pertaining to periodic review of clients.
• Review and approve requests from Front Office to temporarily unblock accounts which are placed on enhanced monitoring.
• Prepare weekly and monthly reports to Senior Management on periodic review statistics in Singapore.

Requirements

• University degree/diploma in Accountancy, Finance, Business Administration or equivalent, or higher education.
• Professional certifications such as ACAMs or ICA would be an added advantage.
• Minimum 1-2 years of AML experience (KYC review experience) in a private banking environment in Singapore will be preferred.

Next Step

• We could contact you in the soonest time if you send your resume to: [email protected]

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

We are actively on the lookout for individuals who exude self-confidence and have a strong focus on delivering outstanding performance to join our workforce. If you are someone who quickly absorbs new knowledge and has remarkable communication skills, you are an ideal fit.

In this role, you can enjoy the flexibility of working during hours that suit you, all from the comfort of your own home.

Your responsibilities includes

• Arranging sales meetings with potential clients
• Conveying company updates to our existing clients
• Overseeing administrative tasks in collaboration with our sales services.

Given that this is a remote position with adaptable timing, you must practice self-sufficiency and discipline. The salary range is between $3,000 and $6,000 per month. We expect candidates to have "A" Level, diploma, or degree qualifications.

To support Debit Product team on the following:

• Collaborate with various business units to support debit product team achieve business objectives and key strategies
• Assist in managing the day-to-day running of debit product
• Support in the execution of the following:
• Campaign management
• Customer management
• Product inventory operations
• Marketing comms management
• Monthly sales reports compilation
• To assist in system migration, enhancement, testing and rollouts
• Track and monitor campaign activities through regular reporting and presentations.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

We are seeking a dynamic and experienced professional to join our team as a Project Manager & Business Analyst, focusing on driving operational efficiency within our banking operations. The primary responsibilities will include spearheading process re-engineering initiatives and implementing system improvements. This role will also play a crucial part in the strategic offshoring of activities to our Shared Service Center in Kuala Lumpur.

Responsibilities

• Project Leadership & Management: Oversee end-to-end project lifecycle, from planning to execution, ensuring timely delivery and adherence to quality standards.
• Process Re-engineering: Conduct comprehensive business analysis to identify opportunities for operational enhancements and process optimization, lead process re-engineering efforts, and implement changes to streamline workflows.
• System Improvements: Collaborate with cross-functional teams to assess, recommend, and implement system upgrades or replacements to optimize banking operations.
• Stakeholder Management: Manage stakeholder expectations and effectively communicate project goals, progress, and outcomes to key stakeholders, fostering strong relationships with internal and external partners.
• Risk Management: Proactively identify and mitigate project risks, ensuring successful project delivery within scope, budget and schedule.
• Team Collaboration: Work closely with cross-functional teams to gather requirements, fostering a collaborative environment, providing leadership to achieve project objectives while ensuring alignment with business goals and regulatory standards.

Requirements

• Proven experience as a Project Manager and/or Business Analyst in the banking industry.
• Strong understanding of banking operations, regulatory requirements, and industry best practices.
• Demonstrated success in process re-engineering and implementing system improvements.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Effective communication and interpersonal skills to collaborate with diverse teams.
• Experience in managing projects involving offshoring or shared service centers is highly desirable.
• Project management certification (PMP, PRINCE2) and business analysis certification (CBAP, PMI-PBA) are a plus.
• Ability to work independently and drive initiatives with minimal supervision.
• Preferred experience in loan or trade products within banking sector.
• Proficiency in Microsoft Excel Power Query for data analysis.
• Experience with Microsoft PowerBI for reporting and visualization.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

Key Responsibilities

• Lead on the initiation and scoping of new projects.
• Coach and lead the business analysis team, determining the right approach for the team to take and evaluating this through the life of a project.
• Create a compelling case for change with a detailed business case, developing a consistent approach to business case development and tracking.
• Promote and encourage a highly collaborative, engaging, and inclusive working practice and culture within the team and throughout the organization.
• Manage stakeholder relationships, establishing and meeting of stakeholder objectives up to and including CXOs.
• Set the methods and standards for eliciting requirements, defining standards and quality targets whilst managing multiple stakeholder perspectives and expectations.
• Identify business problems/opportunities and define the most suitable approach to ensure that recommendations fit with strategic business objectives.
• Act as a recognized expert, continuously reflecting and challenging the team and creating an environment for success.
• Ensure customer needs are understood and met by the team. Apply strategic thinking in how to provide the best service for the customer.
• Provide business process design and documentation expertise, recommend business process and/or system improvements using formal and informal techniques. Lead the development and implementation of these improvements/new processes.
• Provide guidance and feedback on how to improve the quality of the business analysis team and ensure that changes implemented result in a positive customer outcome.

Experience

• 15+ years of experience building and developing business solutions
• 5+ years of experience in developing business analyst’s team
• Experience of working in an Agile environment – financial services background is preferred
• In depth understanding of Insurance, Insurance products, market and processes is advantageous
• Management and leadership of a team of 15+ business analysts
• A background of working on technical and non-technical projects from a lead BA point of view.
• Proven experience of developing a team of Business Analysts working across different areas such as resource management, succession planning and personal development.
• Target Operating Model (TOM) operational and procedure experience
• Extensive knowledge in development of detailed business cases, capturing benefits and benefits realization.
• Expert in business modelling and business process engineering.
• Extensive experience of planning and prioritization of demand to support the organization.
• Excellent communication skills knowing how to deliver effective and engaging presentations at Executive level
• Ability to articulate complex, technical concepts to non-technical audiences, and the ability to think out of the box.
• Experience leading business analysts from a junior level to mid-level and guiding them to follow industry best practice and excel in their role as they grow their career at Prudential Singapore.
• You will also be looking after the business analysis team from a day-to-day managerial point of view, this will involve working with the team to support career development, day to day project assignments and all other administrative leadership duties.

Key Competencies

• High level of drive, initiative, and determination
• Highly adaptable in dynamic environments
• Ability to collaborate with intra-organization and cross-organizational teams
• Ability to manage complex situations and offer transparency
• Ability to deliver concise and effective communications
• Excellent verbal and written communication and personal effectiveness
• Good Microsoft office skills including PowerPoint, Excel, and Project; specifically, the individual must be able to craft excellent presentations relevant to the audience
• High level of self-awareness of capabilities, strengths, and developments areas

Education

• Bachelor's degree in information technology, computer science, business administration or related field; MBA or other relevant degrees will be added advantages

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary:

This position is responsible for handling allocated cases on the Involved Line(s) of Business assigned following the established standards, procedures and guidance to deliver excellent customer services.

Involved Line(s) of Business
Casualty including Schemes and Packages (Commercial and Personal Lines)

Job Duties:

• Investigate, evaluate and resolve assigned claims including non-standard within designated personal authority level, in line with established standards, procedures and guideline provided.
• Conduct pro-active settlement through appropriate negotiation including instruct and collaborate with counsel regarding litigation strategy and claim resolution.
• Identify and investigate suspicious / fraudulent claims under supervision.
• Manage customer/intermediary interactions in an efficient, courteous and timely manner in order to deliver high standards of customer satisfaction.
• Organize and use approved internal and/or external suppliers to ensure appropriate and timely services are provided to customers.
• Identify non-standard or complex claims and escalating to supervisor to ensure they are handled appropriately.
• Provide guidance and assistance to claims associates when necessary.
• Support more experienced colleagues in the handling of non-standard cases.
• Assist in preparation of reports or analysis where necessary.
• Ensure compliance with all legal, regulatory and policy requirements internally and externally.
• Additional duties and responsibilities as warranted including ad-hoc projects.

Essential Requirements:

• Relevant academic qualifications with a minimum of 3-4 years solid claims handling experience in the Involved Line(s) of Business.
• Preferably a holder or in progress of professional insurance qualification such as ANZIIF or ACII or meet minimum local mandatory qualification requirement such as Certificate of General Insurance (“CGI”) from the Singapore College of Insurance.
• Apply planning, prioritization and organizational discipline in managing workload and focused on priorities
• Ability to exercise sound judgment and analytical ability.
• Possess strong negotiation skills and attention to details.
• A good team player and able to work independently and under pressure.
• Possess good interpersonal skill and customer service-oriented attitude.
• Ability to work on relevant PC applications.

Financial Analyst, Customer Solutions - Singapore, APAC Ads Finance

Target Level: 4 - 5

Our Mission

The APAC GCS Finance team partners with sales and cross-functional leadership to provide analytical input and recommendations on key business decisions. We are responsible for core operations such as forecasting and budgeting, and act as a key advisor to the leadership team on topics such as business performance, risks and opportunities, market acceleration plans and resource allocation.

The Role:

- From ensuring flawlessly smooth operations to enabling rich insights on business performance and shaping the development of regional priorities, the Finance organization is an important advisor to the business and a guardian of long-term value creation. In this role, you will work with senior sales leaders Customer - ----Solutions, act as a trusted advisor and a guardian and own end-to-end finance partnering on regional business priorities.

With strong analytical skills and presentation skills, you will distill crisp insights on complex, ambiguous topics, helping the APAC GCS senior management team make better business decisions. You will operate with a high degree of independence and collaborate closely with the GCS finance leadership and central finance teams based in the US to drive an effective business partnership. You will engage closely with and influence a wide range of stakeholders in Google’s global, regional and local teams, as well as senior management, across Finance, Sales, and Strategy and Operations.

Responsibilities:

• Provide management with clear insights and recommendations into drivers of revenue, market trends, risks, and opportunities leading to revenue enhancing sales & product actions.
• Engage in deep dive analyses to understand business performance, and provide concise summaries and recommendations to management.
• Support critical financial planning processes such as revenue forecasting, sales target setting, revenue calls preparation, and sales performance evaluations.
• Work with cross-functional teams to develop business cases / strategic plans backed by relevant analyses and insights

Minimum qualifications:

• BA/BS degree in a quantitative field of study preferred with a strong academic record.
• 3 years experience in strategy consulting, corporate finance or similar commercial analytical role
• Sound business judgement and problem solving, and analytical skills
• Fluency in English

Preferred qualifications:

• Excellent communication skills: ability to craft and deliver clear, coherent and concise messages to senior business leaders
• Leadership skills and ability to collaborate effectively with dispersed cross-functional teams
• Strategic thinking and an aptitude for problem solving,
• Advanced proficiency in spreadsheets/ modeling. Familiarity with, and/or enthusiasm for SQL and working with large volumes of complex data

Skill/Experience/Education

Mandatory

Financial performance metrics Ability to create, track and manage KPIs and other financial performance metrics.

Financial research and analysis

The ability to systematically gather and analyze data from a variety of internal and external sources (e.g. external valuations,10Ks, benchmarking, commodity movements) and draw conclusions, generate alternative solutions and evaluate outcomes.

This includes the ability to add value to business planning and strategies.

Financial technical aptitude Experience with SQL Ability to quickly learn and/or use a financial system/technology (e.g., SQL, or relevant systems), understand and clearly explain familiar finance related technologies, solve or analyze technical issues or provide useful technical insights when needed.

Job Summary:

Group Audit helps the Board and Executive Management meet the strategic and operational objectives of the Group. We conduct independent checks to ensure that the Group’s risk and control processes are adequate and effective. All our team members are highly sought-after professionals who work as trusted advisors to our clients, in all matters related to a company’s internal controls.

In CBG audit function, we look after a portfolio made up of Consumer Banking Group (including Wealth Management), Legal & Compliance function (including Financial Crime & Security Services) and Corporate Functions (such as CRESA & GSMC etc.)

Responsibilities:

• Conduct audits of BU/SUs - risk, product and processes regionally.
• Evaluate the design and operating effectiveness of processes and controls and develop appropriate tests to be conducted and ascertain the level of testing of controls required.
• Escalate issues appropriately and timely.
• Ensure concise and clear audit findings and reports are presented on a timely basis.

Requirements:

• Degree qualification, with at least 4-6 years’ relevant experience in the internal audit of financial services industry, preferably with relevant experience in consumer banking, wealth management and/or legal & compliance functions
• Self-motivated and demonstrates the initiative & ability to work independently and effectively with multiple priorities
• Strong communication skills (both verbal and written), i.e., able to articulate key messages effectively.
• Ability to establish and maintain positive relationships with stakeholders and team mates.
• Proven robust analytical skills with strong attention to detail.
• Accounting or internal audit qualifications (Associate Chartered Accountant (ACA), Association of Chartered Certified Accountants (ACCA), Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA)) are preferred. Other AML professional qualifications would be desirable.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

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This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $4,000-$6,000

Scope of Work

1. Main Work will be Application Remediation.

2. The mandatory skillsets for the above role is to have a Degree or Diploma in IT/Computing

3. Experience in managing applications and products to ensure day to day operations.

Job Description

1. Monitor the health/performance of applications to identify and address potential issues.

2. Conduct regular system checks and maintenance tasks to ensure optimal functionality.

3. Provide prompt and effective support to end-users, addressing inquiries, troubleshooting issues, and

offering solutions.

4. Collaborate with users to understand and document their needs, ensuring a positive user experience.

5. Investigate and diagnose software issues, working closely with development teams to resolve

complex technical problems.

6. Document and communicate solutions to recurring problems to minimize future occurrences.

7. Maintain comprehensive documentation of application configurations and support processes.

8. Create user guides and knowledge base articles to empower users to resolve common

issues independently.

9. Work closely with cross-functional teams to ensure effective communication and collaboration.

10. Participate in the testing and deployment of new software releases.

Primary skillset:

1. Application Support

2. Troubleshooting and Patching

3. Singaporean only as work requires to handle sensitive data