Job Requirements

• Assist in project meetings, ensuring effective communication of project progress, tasks, and team involvement.
• Assist in project financials and oversee vendor quotations, invoicing, and Goods Receipts.
• Organize town halls and team events across various projects.
• Facilitate the onboarding/offboarding processes for new and departing team.
• Third Party Vendor Management

Requirements

• Min. Diploma/Degree and above with relevant IT working experience
• Willing to learn and good work attitude
• Must have knowledge in basic IT skills, Application systems
• Preferred to have SQL , Linux skills

The Company

We are working on an exciting opportunity and looking for a Finance Business Analyst with focus on Treasury & Tax to support our client, a well-established and renowned MNC. This is a fantastic opportunity to join a dynamic team in a leading global company in its field. This is a 12 months contract with possibility of extension.

The Role

The successful candidate will have a strong background in Finance, having worked in Tax, Cash Management, Trade Finance or Treasury, familiar with Treasury processes and how Backoffice operates.

As a Business Analyst, you will be responsible for assisting in project scoping, analyzing business requirements, driving system implementation, support continuous improvement efforts, conducting testing and providing ongoing support.

• Assist in defining and capturing the scope statement for projects/enhancements in the team.
• Understand business processes to analyze requirements and develop solutions.
• Collaborate with process owners and end-users to capture detailed business requirements.
• Work with other analysts and development teams to capture system requirements and design technical solutions.
• Configure systems, set up security/authorization, create user documentation, design data interfaces, and manage data migration and reconciliation.
• Optimize business performance by improving alignment between processes and system in collaboration with process owners.
• Develop and agree on test scripts, run unit and system integration tests, and plan and execute user acceptance tests.

Requirement

• Bachelor's degree or equivalent in a relevant field.
• Physical commodity trading / metals & mining domain knowledge.
• Derivate trading for cleared and OTC transactions.
• Good grasp of physical contract capture, scheduling (logistics) and invoicing.
• Proficiency in English.
• Exposure to account treatments and month end processes – desirable.
• Understanding of international VAT/GST taxation.
• Solid understanding of backoffice responsibilities: Cash Management and financing models.
• Back office and ERP (SAP) integration – desirable.

Apply Today

Please send your resume, in WORD format only and quote reference number GO12892789, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | EA Registration No: R1989404

Works collaboratively with clients and stakeholders - both external and internal to the company - to research and elicit, analyze, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholders. Translates business needs into system/ application requirements and project components to help determine solutions to business problems. Assists team members in producing functional requirements for tool development. Proactively identifies and manages changes to requirements and identify risks for the company’s clients. Effectively manages client’s expectations. Applies industry and information technology expertise to support proposals, feasibility studies, implementations and new business development.

Responsibilities:

• Under minimal direction, formulate and define system scope and objectives based on both user needs and a good understanding of information technology, business processes, and industry requirements.
• Act as a liaison between client and technical solutions/ support groups, using advanced communication skills to elicit, document, analyze and validate client requirements.
• Apply extensive knowledge of the client's business and industry to develop requirements specifications.
• Document requirements and translate into proper system requirements specifications using high-maturity methods, processes and tools.
• Develop visualization, user experience and configuration elements of solution design.
• Execute and coordinate requirements management and change management processes.
• Develop and maintain internal and external relationships to support management of scope and expectations.
• Participate in proposals, feasibility studies, implementations, and new business development.
• Operates as a team member and as a team leader. Advise on methods to improve business processes.
• Consider the business implications of the application of technology to the current and future business environment.
• Develop and execute acceptance test plans and test cases.
• May lead the training of clients and peers.

To Apply:

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. <https://go.persolkelly.com/job/apply/2257>

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No : R22110511 | Teh Chee Hoong

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary : $3,500 – $5,000 per month

*Minimum 1-3 years of experience as a BA or Software Engineer. Needs to have Java backend development experience, .Net knowledge is an added advantage.

This role is also open for University Fresh Graduates as well with a degree in Computer Science or relevant. If candidate has done AI/Machine Learning modules/courses in their school is an added advantage.

Responsibilities:

1. Work with a small team of developers to deliver the modules to develop web-based application systems.
2. Manage the user-requirements gathering process
3. Participate in the design and development of web applications based on client’s product (J2EE- based).
4. Assist in the user acceptance testing process.
5. Implement, customize, test, document and maintain software applications.
6. Ensure that the modules delivered are according to the specifications and are of high quality.

Requirements:

1. A Degree/Diploma in Computer Science
2. Technical skills include proven object-oriented programming experience with Java and C++ together with extensive RDBMS through JDBC
3. Experience in J2EE, Web Services and XML will be advantageous
4. Experience in Elixir reporting solutions will be advantageous
5. Knowledge in SQL
6. Good interpersonal & communication skills

Working Days: 5 days (Mon-Fri)
Working hours: 8am – 5.30pm
Location: Woodlands
Salary: $4,000 - $6,000

Responsibilities

• Liaise with user, IT teams and vendor for project activities and meetings.
• Participate in designing, coding, testing, debugging, documenting and implementing IT systems
• Design and develop systems specifications
• Propose and explore new applications for company
• Occasional travel to overseas

Requirements

• University graduated degree or above in Information Technology, Computer Science or a related discipline
• SAP experience is must(FICO is an advantage)
• 3 years IT related work experience
• Manufacturing application experience is an advantage
• AI application experience is an advantage
• Cloud experience is an advantage e.g. AWS and Azure

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

This is a 12 months assigned to our client

Work Location: To be confirmed

Salary Range : $3,500-$4,000

Job Description

1. Systems Development Lifecycle

2. Part of the IT functional team.

3. Learn the usage of SAP HR System, and perform IT testing of various functionalities within the SAP HR

system.

4. Learn the usage of SAP ENABLE NOW to create training material.

5. Will be exposed to the project's processes of how system investigation of reported issues is done.

6. Shadow the team on how they implement system changes as part of client's Change Request

7. Learn how to do solution design work.

Skills Required (if any):

1. Have decent module grades, especially IT related modules.

2. Preferably IT/Computer Science degree/diploma background.

Having experienced the following are beneficial:

1. SAP HR

2. Practised programming and SQL

Skills Required

1. Functional Test Planning

2 . SAP HCM On Premise Human Capital Management

3. Known University with IT degree course

4. Relevant experience and internship

Our client, one of Asia-Pacific’s leading organizations is looking for:

Digital Business Analyst

Responsibilities:

• Oversee, manage multiple vendors and external providers, work with team members from application and infra teams, to deliver project on time and within budget
• Assist in business Change Management activities
• Assist in Hands-on coding and scripting
• Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects
• Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality
• Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation
• Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines
• Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations

Requirements:

• Education in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent
• Project Management Certification or equivalent
• Relevant working experience as a developer/ technical Business analyst or equivalent in at least 2 Agile/ full project development life cycle
• Cloud solutioning and hand-on experience with AWS managed services
• Working experience in .Net/J2EE applications is preferred
• Proficiency and experience in programming (Python, VB.NET, C#, JavaScript, HTML, CSS) is advantageous
• Relevant experience in requirement elicitation techniques such as design thinking, persona analysis and customer journey mapping etc
• Solid knowledge of relevant technology concepts (e.g. client-server, relational dsatabases, cloud-based architectures, docker and containers)
• Working experience in .Net/J2EE applications is preferred
• Proficiency and experience in programming (Python, VB.NET, C#, JavaScript, HTML, CSS) is advantageous.

-------------------------------------------------------------------------------------------------------

Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied “ Digital Business Analyst")

Only shortlisted candidates will be notified.

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EA License Number: 10C3636

EA Personnel Name: Saranya Natarajan

EA Personnel Registration Number: R23117583

You will set the direction for systems and network administration, day-to-day IT support and operations, data center operations, cybersecurity and quality assurance through the delivery of services as per requirements; controls costs and vendor management. You will ensure compliance with the hospital's quality standards, national healthcare standards and government regulations. In line with the strategic goals, you are able to impress upon the team the need to continuously improve their service levels and increase efficiency.

Description

• Provide direction to the hospital on major development of technological solutions advancement
• Develop a technology roadmap to align to the organisation’s overall strategy and growth plans
• Influence strategic decisions on future business initiatives related to technology
• Provide leadership in identifying, assessing and managing technology needs within an organization
• Provide leadership in the design and development of major technology solutions
• Oversee the integration and implementation of all solutions to ensure smooth and efficient flow of information within the organization
• Set objectives for IT investments, projects, services and activities to meet the current and future hospital needs
• Build and manage strategic relationship and alliances with stakeholders to achieve the hospital’s technological vision
• Provide mentorship to the team and develop their capabilities to meet the IT needs of the organisation

Requirements:

• Bachelor degree in Information Technology, Computer Science or equivalent
• Possess at least 8 years of relevant working experience
• Demonstrate strong analytical and problem solving skills
• Excellent interpersonal and communication skills
• Ability to work under pressure in a fast-paced environment

We are looking for Application Support Analyst, and skill set's as followes below

• IT background with 7 + years of experience maintaining complex applications in the financial industry

• Excellent working experience with Linux and Oracle

• Good experience with scripting languages

• Working experience with deployment, monitoring and alerting tools

• Competent knowledge of used protocols in the finance industry is advantageous : FIX, FIXML, SWIFT

You are :

• Strong analytical and problem solving skills

• Ability to manage a diverse workload effectively in a highly demanding environment

• Ability to collaborative in a team that spans multiple locations.

• Good English language skills

**We regret that only short-listed applicants will be contacted.**

GECO Asia values the data privacy rights of our customers, associates, partners and prospective applicants. We have a privacy policy that governs our collection and use of personal data in place. In conjunction with the PDPA act in Singapore, we have updated our Privacy Policy and Terms of Use to better clarify our collection and use of your personal information. The same can be found here (https://www.geco.asia/about/privacy-policy)

Note: GECO Asia is an Information Technology Consulting Services provider. We provide specialist IT and Digital Transformation specialist resources on a project (SOW) and/or permanent basis. We operate under a Comprehensive License offered by Ministry of Manpower, Singapore.

[GECO Asia Pte Ltd, Licence No. 07C4453]

[2 Venture Drive, #10-18, Vision Exchange, Singapore 608526]

System Analyst

An IT MNC company is looking for a System Analyst who are familiar with at least one (ASP.NET, Java, C/C++, C#, PHP, etc).
Programming is not required and will be done by offshore development team.
Hybrid work arrangements: 3 day Work in office (2 day work from home)

Job Description:

Our client is looking for a System Analyst to join their growing Engineering team and contribute to the development of information systems. The ideal candidate will design and develop software solutions for our clients, demonstrating proficiency in an agile environment and taking ownership of assigned tasks. Familiarity with software development life cycle (SDLC).

Project Support

• Collaborate directly with clients to define project approach, specify requirements, and review milestone progress.
• Understand client operations and business objectives.
• Propose potential solutions to enhance client operations.
• Build positive relationships with clients, exploring additional project opportunities.
• Mitigate risks by reporting any issues and proactively providing solutions to them.
• Design software applications, covering requirements gathering, system/database design, in-house development (based on the scale of the project)/management of system development by offshore IT vendors, testing/debugging, and deployment.
• Manage projects and work closely with IT vendor teams.
• Maintain and develop technical documentation.
• Plan, coordinate and conduct training for end-users on assigned systems.
• Ensure compliance with IT security standards, policies and procedures.

System & Operational Support

• Provide technical support for systems-related setup, issues and queries.
• Collaborate with the IT vendor teams for system maintenance, troubleshooting, identification and resolution of issues.
• Maintain a high level of user satisfaction with new and existing technologies.
• Ensure continuous delivery of IT services by overseeing service level agreements with business users and monitoring IT systems' performance.
• Expect occasional after-office-hours and weekend support.
• Expect occasional domestic travel/overseas business trips based on the projects.

Job Requirements:

• Diploma/Bachelor's Degree in IT/ Computer Science, Engineering or equivalent fields
• Familiar with at least one Programming Language: ASP.NET, Java, C/C++, C#, PHP, etc
• Database: Oracle, DB2, SQL Server, MySQL, etc (at least one)
• Knowledge on Windows Server OS (AD, DHCP, DNS) and Linux (Redhat OS) is a plus
• Candidate with iOS or Android development/devices is a plus point
• Experience with Logistics: Warehouse Management System, Electronic Data Interchange, etc is good to have
• Experience with ERP: SAP, In-house ERP systems, etc is advantageous

Interested applicants, please send your resume to Tiffany (R1104633) with email subject header "Job Application for System Analyst (ASP.NET, Java, C/C++, C#, PHP, etc) - TK" .

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

Position title: System Analyst

Working Days: 5 days (Mon-Fri)
Working hours: 8am – 5.30pm
Location: Woodlands Square

Responsibilities

• Liaise with user, IT teams and vendor for project activities and meetings.
• Participate in designing, coding, testing, debugging, documenting and implementing IT systems
• Design and develop systems specifications
• Propose and explore new applications for company
• Occasional travel to overseas

Requirements

• University graduated degree or above in Information Technology, Computer Science or a related discipline
• SAP experience is must(FICO is an advantage)
• 3 years IT related work experience
• Manufacturing application experience is an advantage
• AI application experience is an advantage
• Cloud experience is an advantage e.g. AWS and Azure

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

We have an exciting opportunity for an experienced Business Change Manager APAC Business Support Management team to support a variety of business administration and control responsibilities.

The Business Support Management function is tasked with a variety of business administration and control responsibilities in support of the Corporate & Investment Bank. As a Business Change Manager – Analyst, you will report into the APAC Digital Platform Services Business Change Management Lead.

The successful candidate will be expected to liaise and collaborate with people across all levels of the business and in different locations to execute on assigned deliverables e.g., Business Management, Business Control Managers, Corporate or third-party technology and support providers. As business connectivity is essential in this role, team-members are aligned to and co-located with the business or function they are assigned to support.

Job responsibilities

• Partner with managers to determine hardware, applications and other access permissions that are required for new joiners or transferring employees

• Partner with our Business Change Management offshore team based in Mumbai to ensure associated requests and procedures relating to co-ordination of on/offboarding activities are executed

• Investigate and execute ad-hoc request actions required to fulfill business request for additional hardware, access levels, market data, and troubleshoot issues raised by the business and coordinate with other support groups to achieve resolution or determine/guide the business on appropriate action to be followed to achieve resolution

• Implement controls including the management of physical access rules and associated recertification, management of various monthly audits and controls documented in procedures i.e., data checks and designation status changes etc.

• Partner with the Business Support Management Global Controls lead to investigate audit related queries and determine/implement required resolutions

• Coordinate real estate management which includes space planning, move management and location strategy, and coordinate business moves and construction with Global Real Estate partners and the line of business representatives, including guiding the line of business through associated governance processes and required approvals

• Coordinate and execute actions required to realize Global Real Estate strategic initiatives e.g., implementation of unassigned seating and building restacks/relocations etc.

• Manage data space utilization accurately, relating to Real Estate occupancy charging i.e. Tririga

Required qualifications, capabilities, and skills

• Minimum of a Bachelor's Degree

• Minimum of 1 year of experience in the financial services industry or consulting firms, or in a role within the office administration, business support or project management space

• A team player, operates independently, has exceptional judgment and organizational ability

• A self-starter proactive in taking the initiative and demonstrating strong leadership with a proactive approach to problem solving and implementing improvements

• Strong delivery focus with an action-oriented mind-set and willingness to take responsibility with the ability to thrive on challenges in an unstructured working environment

• Effective communicator, with the ability to communicate in a clear and concise manner

• Experience in creating logical and conclusive materials highlighting key issues, summaries, and briefs for stakeholder management at various levels of seniority

• Demonstrated stakeholder management and influential skills across a range of functions including nurturing a large network

• Strong control mind-set and attention to detail with the ability to execute operational process and to deep dive into the detail of process, technical and organizational issues whilst maintaining an appreciation for a broader strategy

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=0e4d052cc3c1a97aa064f7f8710bc7d1

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR26865

Job Level: 3 - 5 years of relevant experience (L2)

Location: Singapore

Job Objectives

Application support analyst to provide efficient application support service for cross-functional or regional applications to provide a stable a production environment to business.

Key Responsibilities

l Responsible for availability, incident, problem and capacity management for the applications in scope

l Response and resolve incidents, problem and user queries through proper analysis

l Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

l Execute continuous service improvement plan, process improvement

l Ensures essential process / procedures are followed and contribute to defining standards.

l Communicate complex technical issues to business users in a language they understand

l Contribute in effective knowledge management best practices within team and organization

l Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Key Requirements

Must have :-

l Minimum 4 years of experience working in Banking IT industry support. Experience in internet banking applications and mobile banking applications.

l Strong team player. Flexible and being able to manage time effectively.

l Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

l Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

l Solid understanding of ITIL methodology

Essential Technical Skill :-

l 3-4 years’ experience with Distributed Technologies - AIX, MQ, Java, RDBMS, connect-direct

l 2+ years’ experience supporting native iOS / Android applications in large Production environments

l Support maintenance of OpenShift, container native applications and microservice design patterns

l Two years of experience managing or supporting OpenShift or Kubernetes infrastructures

l Experience with additional container, virtualization, or cloud technologies like Red Hat OpenShift Container Platform, Kubernetes, Docker, VMware vSphere, Amazon Web Services (AWS), etc.

l Ability to manage the container platform ecosystem

l Assist in change review of container platform for new versions of OpenShift, Hotfixes, etc.

l Integrate multi-functional applications into container-based support services

l Participate in a highly collaborative team environment, contributing to all phases of the development lifecycle

l Troubleshoot software code issues and report findings

l Review and provide feedback on project technical documentation

l Assist in the troubleshooting of incidents, timely follow up with development team for fixes

l Assist with trouble tickets with the ability to create, update, and close tickets, and track items to resolution (Remedy,Confluence, JIRA)

l Hands-On experience in writing / debugging scripts, code, database queries

l Software Engineering & Change Management

l Solid understanding of resiliency and redundancy designs

l Interfaces and Messaging systems

Personal Skill :-

l Ability to work in a team environment

l Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority

l Excellent communication and interpersonal skills with the ability to communicate well at all levels

l Strong problem solving skills while being process orientated

l Self-motivating and delivery focused individual

l Ability to understand the big picture – can step back and understand the context of problems before applying analytical skills to address the issues

l Proven ability to communicate and develop long lasting relationships with all levels of Management in a clear, concise manner

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Descriptions:

· Understand business requirements and create software functional design spec

· Communicate and clarify the functional design spec within software project team

· Test the software functionalities and follow-up the found bugs

· Contribute to enhance the software product usability

· Other Project related ad-hoc duties assigned

Job Requirements:

· Minimum diploma in information technology or business or marketing related

· Minimum 2 years’ software business analyst work experience

· Able to understand and clarify detailed business requirements

· Able to communicate in Mandarin

· Good functional documentation skill is a plus

· Experience with web-based or business process software is a plus

· Good domain knowledge or interest in Gaming industry is a plus

UP-SGDS-SSBA-20240129

Bachelor's degree in Information Technology, Computer Science, or a related field

At least 6+ years of SAP SD working experience in high tech manufacturing/OEM or consumer product environment.

Worked closely with Technical, DevOps and other teams in design and implementation of SAP SD implementation.
At least ONE implementations for a global, multi-national corporation Hands-on configuration experience in large-scale project implementation Experience with Payment implementation (integration and understanding of the process) Performed detail system analysis, develop functional and technical specifications Ensures consistent delivery of a quality projects Manage the SAP deliverables and also co-ordinate with different non-SAP teams for the project deliverables. Working closely with SAP ABAP technical team for the developments. Experience in SAP SD is a must - worked on implementations around this space as well. IDOCs, Orders, Pricing, Invoicing, Outputs. Execute projects, setting project deliverables priorities, monitoring, reporting on the process, progress, risk, and result. HANA experience is Mandatory. TWO FULL life-cycle implementations of SAP SD. Ability to efficiently interact with multiple organizations to successfully implement projects between multiple modules.

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $3,500-$5,500

Top 3 Must have skills / Primary skills Top 3 MUST have skills:

1. At least 1 to 3 years of hands-on experience in SAP technology as a functional consultant or tester

2. Experience in the preparation of test packages, perform functional testing, conduct user

acceptance test etc.

3. Working experience on the SAP Projects

Good to have skills (Optional)

1. Deep knowledge or understanding of SAP HCM modules

2. SAP HCM payroll knowledge/experience

3. Involvement in the SAP upgrade projects

4. Experience in conduction UAT sessions with the end users.

Detailed Job Description

1. Read through the functional design documents and understand the functionality of the existing

applications.

2. Working in a team and involved in the preparation of test packages/test data and perform testing.

3. Troubleshooting if any data issues and/or work with the developer in resolving the system issues

identified as part of the testing

4. Prepare the test data as per the test package and conduct the User acceptance test together with the

end-users design/test/implementation of SAP HR system, especially submodule SAP HR Payroll.

5. Experience on SAP HCM On Premise Human Capital Management

⇒ Role Summary

To provide Application Production Support for worldwide Supply Chain and Trade Finance applications within Asia Pacific by being part of a dynamic team who is responsible in supporting a full range of applications and to ensure a stable and resilient Production environment for the business and operations.

⇒ Main Responsibilities

• Be a team member of L2 Production Support team located across Singapore, Hong Kong and India to ensure 24 * 7 worldwide production support.
• Provide worldwide application production support for Supply Chain and regional support for Trade Finance systems within Asia Pacific.
• Independently debug and propose resolution/work-around for complex production issues.
• Ensure root cause analysis is performed where necessary and manage resulting action items to completion.
• Coordinate across various teams to effectively manage production issues and maintenance activities.
• Respond to User Requests, Incidents and follow up on Problems in a timely manner.
• Ensure issues are reported, tracked, followed up and escalated timely.
• Resolve or coordinate the resolution of issues with other internal teams and / or vendor.
• Coordinate and follow up with Application Development teams to ensure permanent fix is prioritized, planned, and delivered. Perform and coordinate regular maintenance activities.
• Communicate and provide status updates on issues to business users, management team and other stakeholders.
• Contribute to preventive system monitoring and alerting, where appropriate.
• Support Change Management process and application releases.
• Plan and Support Disaster Recovery Test, Live Play and Business Continuity activities.
• Support IT Security activities e.g. health checks after security patches.
• Support End-of-Day and End-of-Month overnight batch runs.
• Document operation procedures, contribute to knowledge base and cross train other team members to build up functional and technical expertise.
• Analyze and challenge existing support processes to achieve continuous improvement.
• Incidents resolution & Request Handling. Preventive maintenance.
• Pro-active actions / measures to limit corrective maintenance activities.
• Knowledgebase creation & maintenance. Inquisitive mind

⇒ Qualifications & Experience

• Minimum of Bachelor's Degree in Computer Science or a related IT major.
• Minimum 10 years of strong experience in and preference for application production support. Must have a production support and continuous improvement mindset.
• Strong technical background in web-based applications development on Java/J2EE/Tibco platform.
• Experience in supporting Supply Chain and Trade Finance applications.
• Good knowledge on Supply Chain and Trade Finance.
• Competent level of expertise in Oracle PL/SQL.
• Good technical troubleshooting & debugging skills and familiarity with Unix/Linux commands.
• Must possess a good understanding Of Java/J2EE web-based applications including a good appreciation of the infrastructural setup required for such applications.
• Understanding and experience in ITIL concepts.
• Possess good analytical, problem-solving skills and self-motivated.
• Good team player with strong analytical, communication and interpersonal skills. Results and client oriented.
• Able to work independently with minimal supervision but with a keen sense to escalate timely and appropriately.
• Flexible to work in shift, weekend or public holiday and on-call support.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Role: Mobile Test Engineer

Job Level: 6 - 9 years of relevant experience (L3)

Job Description

Job Objectives

The Test Engineering will work closely with the respective stakeholders across the GTO organisation to drive testing transformation as aligned with GTO’s overall strategy.

Reporting to the Test Engineering Lead, the candidate will be responsible for matters related to mobile testing and device management

The candidate is also expected to support best practice adoption across the GTO’s appointed test service providers in accordance with the organization’s standards.

Key Responsibilities

· Provide technical support for mobile device related issues during SIT testing

· Work with test automation teams to setup/support mobile test automation framework, CICD pipelines etc

· Point of contact to work with vendors on mobile device farm related issues

· Work with local and regional teams on mobile device and device farm administration (ie device/user onboarding, tracking, offboarding)

· Monitor device and farm license usage; Generate regular reports on demand, usage, incidents etc

· Ensure device tracker, mobile testing-related documentation is kept up to date

Qualifications and Skills Required

• Bachelor’s Degree in computer engineering or related field.

• Proven working experience in Test Engineering, or equivalent role with at least 5 to 7 years relevant experience in large and complex organisations preferably in the area of Banking and

Finance

• Proven experience with mobile device related testing

• Good understanding of tools and device farms e.g. Tosca, Appium, InTune, Perfecto or equivalent mobile device farm

• Good working knowledge in mobile testing and DevOps technologies: ie Java, Python, Appium, Jenkins, CI/CD, Perfecto

• Experience in mobile device management (MDM) and use of mobile device farm are essential

• Experience in working in multi-cultural, diverse, and remote virtual teams.

• Excellent client facing, internal communications, written and verbal communication skills.

• Experience in working with regional teams in ASEAN useful

• Strong attention to details, excellent analytical and problem-solving skills.

This is a 12 months contract assigned to our client

Work Location: Novena MRT

Salary Range : $2,800-$3,200

Working schedule:

Days: Monday to Friday

Time: 9.30am to 6.30pm

Job Description

1. Communications Development and Delivery

2. Analyze an organization and design its processes and systems, assessing the business model and its

integration with technology.

3. Assess current state, identify customer requirements, and define the future state and/or

business solution.

4. Research, gather and synthesize information.

5. Poly grads/Diploma holders only

6. Looking for candidates with 0-2 years experience in marketing/communication/events industry

CAT 1 Security Clearance is required.

1. Candidate must be 2nd generation Singaporean (both parents must be Singaporean)

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Corporate Actions Analyst to join their team
• This is a 6 months maternity cover

The Job

The APAC Asset Services department are responsible Corporate Actions events relating to Equity and Fixed Income products. Asset Services associate will have the exposure to deal with Traders, Stock Loan counterparties and Clients in his day to day for managing various tasks such as Corporate Actions notification, payment, election management, handling Client queries and breaks solution. Associate will be supporting the day to day control tasks within the teams as well.

Responsibilities:

• Processing of Corporate Action events in an accurate, timely and consistent manner, in accordance with departmental procedures and to the agreed service level
• Managing internal and external stakeholders on Corporate Action issues
• Adhering to documented procedures, control guidelines and compliance framework
• Attending to reconciliation breaks in accounts on a daily basis
• Ensuring that all queries are attended to and investigated promptly
• Supporting change by assisting in devising and implementing improved processes
• Participating in project initiatives and taking up ad hoc tasks as required
• Managing operational risk and control associated within the processes

The Talent

• Minimally 3-5 years of experience in Corporate Actions
• Strong knowledge of Corporate/Investment Banking within the Custody space is preferred
• Ability to work in a fast paced environment
• Ability to prioritise heavy workloads and work efficiently in dynamic environment to meet deadlines
• An independent and proactive worker with strong communication skills
• Driven and self-motivated individual
• Good organizational skills
• A flexible approach to work

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Corporate Actions Analyst
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 6,800 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Ecommerce Data Analyst Full-Time Intern

The e-Commerce Data Analyst intern is highly passionate about data analytics.

Loves to work with big data from various categories and is motivated to learn about digital data.

He/She is a great communicator and loves being a team-player.

Responsibilities:

Assisting The Data Analyst in

· Managing large volume of raw data by filtering, sorting, processing and ananalyzing

· Prepare and present compiled data into reporting format in accordance to client specification.

· Data discipline and ensuring accuracy.

· Manage campaigns performance and weekly competitor’s analysis reports.

Requirements

· Proficient in Excel (Vlookup, Pivots etc).

· Self-motivated, persistent, hardworking, team player and a committed individual.

· Effective communication (verbal and written); Good command of the English language.

· Passionate towards e-commerce data analytics and willingness to learn.

· Working more than 3 months (Long-term) can be a plus

We are looking for a Test Analyts on a 12-month contract basis. This is an extendable contract role based on your performance and business needs.

Roles and Responsibilities:

• In depth knowledge on testing for cards and payments
• Working experience on multiple projects in the payments area
• Creating Test Scenarios, Test Case Design, Test Execution, Logging and Retesting of defects and Failed test cases re-execution, regression testing and UAT support along with Post Go Live support
• Creation and co-ordination for requited Test data with different stakeholders
• Ensuring knowledge transition to the team

Expereince:

• Experience in Scheme Certifications , Scheme Compliance Testing. Hands-on experience in handling of Scheme Simulator (VTS, MAS, JCB OTS, UPI, Amex Simulator).
• Experience in Functional Testing for Cards & Payments products like Powercard / Vision Plus. Powercard experience will be an added advantage.
• Candidate should have sound knowledge on Acquiring and Issuing flow in Authorization, Clearing, Merchant & Cardholder settlements.
• Knowledge on Visa Edit Packages, MasterCard Clearing Optimizer is preferred
• Excellent problem solving and troubleshooting skill with sound knowledge on Unix and SQL
• Working knowledge with JIRA for Test Management and Defect Management
• Bachelors Degree

If you are interested in this position, please feel free to apply for this role.

Argyll Scott Consulting Pte Ltd

Job Objectives

Application support analyst to provide efficient application support service for cross-functional or regional applications to provide a stable a production environment to business.

Key Responsibilities

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Execute continuous service improvement plan, process improvement

· Ensures essential process / procedures are followed and contribute to defining standards.

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Key Requirements

Must have :-

· Minimum 4 years of experience working in Banking IT industry support. Experience in internet banking applications and mobile banking applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Solid understanding of ITIL methodology

Essential Technical Skill :-

· 3-4 years’ experience with Distributed Technologies - AIX, MQ, Java, RDBMS, connect-direct

· 2+ years’ experience supporting native iOS / Android applications in large Production environments

· Support maintenance of OpenShift, container native applications and microservice design patterns

· Two years of experience managing or supporting OpenShift or Kubernetes infrastructures

· Experience with additional container, virtualization, or cloud technologies like Red Hat OpenShift Container Platform, Kubernetes, Docker, VMware vSphere, Amazon Web Services (AWS), etc.

· Ability to manage the container platform ecosystem

· Assist in change review of container platform for new versions of OpenShift, Hotfixes, etc.

· Integrate multi-functional applications into container-based support services

· Participate in a highly collaborative team environment, contributing to all phases of the development lifecycle

· Troubleshoot software code issues and report findings

· Review and provide feedback on project technical documentation

· Assist in the troubleshooting of incidents, timely follow up with development team for fixes

· Assist with trouble tickets with the ability to create, update, and close tickets, and track items to resolution (Remedy,Confluence, JIRA)

· Hands-On experience in writing / debugging scripts, code, database queries

· Software Engineering & Change Management

· Solid understanding of resiliency and redundancy designs

· Interfaces and Messaging systems

Personal Skill :-

· Ability to work in a team environment

· Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority

· Excellent communication and interpersonal skills with the ability to communicate well at all levels

· Strong problem solving skills while being process orientated

· Self-motivating and delivery focused individual

· Ability to understand the big picture – can step back and understand the context of problems before applying analytical skills to address the issues

· Proven ability to communicate and develop long lasting relationships with all levels of Management in a clear, concise manner