An award-winning full service law firm, Allen & Gledhill LLP has been providing legal services to premier clients since 1902. One of the largest law firms in Singapore, Allen & Gledhill counts among its clients some of the most well-known local and multinational companies and financial institutions. We have positions for highly motivated and committed individuals to join our Firm:

Job Duties and Responsibilities:

• Provide first and second level technical support for end users to resolve system (desktops, laptops, printers, smart phones), application, network and other IT related issues
• Manage service requests and incident management processes to meet IT service quality SLAs
• Work with site support to facilitate meeting room setup
• Ensure standard ITIL based service delivery processes are adhered to and manage problem management processes to ensure root cause analysis and problem resolution workflow are executed when required
• Analyse recurring issues to recommend and implement long term solutions
• Collaborate with Applications, Infrastructure and Security teams to resolve cross-functional issues as well as to test and evaluate new technologies
• Act as a technology evangelist to provide awareness and training to users on adoption of new technologies and initiatives, including creating user guides and training materials
• Perform other duties and responsibilities as assigned

Job Requirements:

• Higher Nitec/ Diploma / Degree in Information Technology or its equivalent
• At least 5 years of relevant working experience in helpdesk and both onsite and remote support with strong customer focused support mindset
• Experience with IT service management tools, incident tracking and prioritisation
• Independent and proactive with good attention to detail, troubleshooting and technical ability
• Good written and verbal communication
• ITIL certification level 2 would be an advantage

Technical Knowledge:

• Proficiency in Windows 10/11, Microsoft Office, Intune and Information Protection
• Familiarity with Microsoft Azure, SaaS applications, infrastructure, network and cybersecurity concepts such as Active Directory, Zero Trust, etc
• Management of SCCM & 3rd party patching console
• Management of Anti-Virus protection console
• Online collaboration tools (MS Team, Cisco Jabber, WebEx, Zoom, Skype, etc.)
• Good knowledge with of Legal Technology products and platforms such as Litera, iManage, Elite 3E, etc will be added advantage

For more information on our Firm, please visit our website at www.allenandgledhill.com.

Only shortlisted candidates will be notified.

About Spare Parts 3D

Spare Parts 3D, headquartered in France with offices in Singapore, leverages 3D printing to simplify and decarbonize supply chains. Using our proprietary DigiPART™ software, we digitize spare parts inventories for industry leaders in sectors like O&G, petrochemical, transportation, and semiconductor, enabling parts production anywhere with minimal lead times. Our technology reduces costs associated with technology transfer and warehousing, creating a shorter, more efficient supply chain.

If you’re ready for a challenge in a high-tech, fast-evolving sector, apply now!

Responsibilities

As part of a customer-focused project structure under the leadership of our Head of Engineering, you will support DIGIPART development across all data-related aspects, from preparing large data sets to integrating and analyzing data in DIGIPART. Your key responsibilities will include:

• Prepare and enhance large data sets by collating information from ERP, PLM, and various sources.
• Conduct data labeling, cleaning, and validation to ensure quality.
• Structure and integrate both structured and unstructured data into DigiPART databases.
• Perform data audits, identify errors, and produce diagnostic reports.
• Meet project deadlines by completing tasks on time.
• Identify and resolve root causes of data quality issues, providing feedback for product improvement.
• Develop new processes to identify and leverage data improvement opportunities.
• Collaborate with cross-functional teams to support DIGIPART enhancements.

Education and Experience

• Bachelor's degree in Accounting, Business Administration, Engineering, or a related field.
• At least 2 years of experience in data science, analytics, or a similar role (preferred).
• Willingness to undergo training in 3D printing applications and DigiPART software.

Knowledge and Skills

• Experience with data analysis tools like Python, or Power BI is required.
• Professional fluency in English; proficiency in French is a plus.
• Strong ethical standards, integrity, and adherence to compliance.
• Skilled in handling large amounts of data and identifying actionable insights.
• Adaptable and resilient, capable of navigating a dynamic, fast-paced environment.

Application Note

Only shortlisted candidates will be notified.

ERP Business Analyst

Responsible for analysing business processes, identifying opportunities for improvement, and implementing ERP solutions that enhance efficiency and productivity. The role requires a deep understanding of ERP systems, excellent analytical skills and the ability to collaborate effectively with various stakeholders.

RESPONSIBILITIES

1. ERP Implementation and Support:

2. Business Process Analysis:

3. Project Management:

4. Training and Documentation:

5. Data Analysis and Reporting:

6. Undertake any other duties and projects as assigned.

REQUIREMENTS

· Degree in Business Administration, Information Technology, Computer Science, Finance, or a related field.

· 3+ years of experience as an ERP Business Analyst or similar role. Experience with finance module in ERP system upgrades and migrations preferred.

· In-depth knowledge of ERP systems (e.g., SAP, Oracle, Microsoft Dynamics). Knowledge of business process modelling and improvement techniques preferred.

· Good to have certification in project management (e.g., PMP) or ERP systems (e.g., SAP Certified Application Associate) and familiarity with SQL and data management tools.

· Strong analytical and problem-solving skills.

· Excellent communication and interpersonal skills.

· Proficiency in project management methodologies and tools.

· Ability to work independently and as part of a team.

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Your role:

Are you a Subject Matter Expert when it comes to Google Apigee, Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?

Then join us as an Technology (Level2) Support Analyst (SME) :

• Manage local business and operations stakeholders
• Utilize and hone your IT skills working with Google Api Management (Apigee), Cloud (Azure), Linux, Apache/Tomcat/WebSphere, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere
• Ensure production stability and availability for key operational business processes
• Investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures
• Define workarounds for known errors and initiate process improvements
• Plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)
• Manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management

Your team:

You’ll be working in the WMPC Application Support team in Singapore. We provide platform services for internal key banking applications on latest technology stacks. As a Site Reliability Engineer you’ll play an important role in ensuring a smooth software integration and fast incident resolution in a highly automated environment and especially in the area of Apigee API management.

Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise:

• 5-10 years of Level2 production support experience in a global environment
• Knowledge on Google Api Management and hands-on experience and good knowledge of Apache/Tomcat/WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins
• Highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix.
• Strong analytical, problem solving and synthesizing skills
• Able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)

Your role:

Are you a Subject Matter Expert when it comes to Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?

Then join us as an Technology (Level2) Support Analyst (SME) :

• Manage local business and operations stakeholders
• Utilize and hone your IT skills working with Cloud (Azure), Unix, WebSphere/Tomcat/Apache, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere, MQ or EMS
• Ensure production stability and availability for key operational business processes
• Investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures
• Define workarounds for known errors and initiate process improvements
• Plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)
• Manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management

Your team:

You’ll be working in the Application Support WMPC team in Singapore. We support critical front office and back office functions within Wealth Management. Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise:

• Ideally 5-10 years of Level2 Production support experience in a global environment
• Hands-on experience and good knowledge of WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins.
• Highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix
• Have strong analytical, problem solving and synthesizing skills
• Able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)

Job Responsibilities:



Market and Industry Analysis:

• Conduct in-depth research on target markets and industries, analyzing market trends, customer needs, competitive landscape, and other relevant factors to support corporate strategic decision-making.
• Track and analyze macroeconomic indicators, policy changes, technological developments, and other external factors impacting the industry.
• Prepare market analysis reports and research briefs to provide management with actionable insights.

 Internal Company Analysis:

• Analyze internal operational data to identify key drivers of business performance and potential risks.
• Collaborate with various departments to understand their strategic needs and provide data support and strategic recommendations.
• Participate in the strategic planning process, providing data-driven insights and research findings.

 Strategy Development and Evaluation:

• Assist in the development and evaluation of the company’s long-term strategic plans, including market entry strategies, product development strategies, and partnership strategies.
• Monitor and evaluate the implementation of strategic initiatives, providing recommendations for adjustments to ensure the achievement of strategic objectives.
• Contribute to the formulation and optimization of business strategies to align with the overall corporate strategy.

 Project Management and Implementation:

• Support and drive the execution of strategic research projects, ensuring timely completion and achievement of project objectives.
• Collaborate with cross-functional teams to implement strategic plans, ensuring effective translation of strategy into operational activities.
• Regularly report on project progress and propose solutions to address any challenges encountered.

 Innovation and Strategic Thinking:

• Introduce and apply advanced research tools and methodologies to enhance the depth and breadth of strategic research.
• Identify and explore new business opportunities, providing recommendations to drive company growth.
• Promote the application of innovative thinking in corporate strategy, encouraging continuous improvement and change.

Qualification

• Bachelor’s degree or higher in Business, Economics, Management, Finance, or a related field.
• 2-5 years of experience in strategy research, market research, management consulting, or a related field.
• Strong data analysis skills with proficiency in Excel, SPSS, SAS, Tableau, or other data analysis tools.
• Excellent communication and report-writing skills, with the ability to present complex analysis clearly and concisely.
• Strong logical thinking and problem-solving abilities, capable of developing effective strategies in a complex and dynamic environment.
• Self-motivated, with strong teamwork skills and the ability to collaborate effectively in cross-functional teams.
• Keen insight into industry trends, competitive dynamics, and market developments.

We are currently seeking a highly motivated individual in a renewable 1 year contract position. The potential for contract extensions based on performance is available.

Salary Range: $4,000 to $4,600 (Depending on experience)

In addition to the salary, this position offers various benefits, including:

• Annual wage supplement
• Performance bonus
• Merit increment

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601

Working hours: 8.30am to 6.00pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

He/she is expected to:

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Leading ongoing reviews of business processes and developing optimization strategies.
• Conducting meetings and presentations to share ideas and findings
• Performing requirements analysis and user testing
• Documenting and communicating the results of your efforts
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with internal stakeholders, technology team and management staff to achieve desired results of business and user needs
• Conduct business process modelling and generate applicable scenarios for the technology functionality testing team
• Plan, execute, and oversee IT projects from inception to completion, ensuring projects are delivered on time, within scope, and within budget.
• Develop detailed project plans, including timelines, milestones, and resource allocation.
• Collaborate with cross-functional teams, including vendors, business units, marcom, and stakeholders, to ensure project goals and objectives are met.
• Monitor project progress, identify potential risks, and implement mitigation strategies to ensure project success.
• Conduct regular project status meetings, providing updates to senior management and stakeholders.
• Manage project documentation, including requirements, specifications, and user manuals.
• Serving as a liaison between stakeholders and users
• Able to translate requirements with technical team and vendors
• Carries analytical, conceptual, and agile way of thinking skills
• Strong communication and storytelling skills to work closely with stakeholders to determine acceptable solutions.
• Excellent planning, organizational, and time management skills
• Any other task as assigned

Requirements:

• Proven experience as a Business Analyst or in a similar role.
• Preferred to have project management experience.
• Strong knowledge of business process management and optimization.
• Excellent communication and interpersonal skills.
• Proficiency in requirements analysis, documentation, and user testing.
• Strong analytical and problem-solving abilities.
• Ability to work effectively with cross-functional teams and stakeholders.
• Experience with business process modeling and generating scenarios for testing.
• Familiarity with CRM systems and operational support activities.
• Exceptional planning, organizational, and time management skills.
• Proficiency in using project management and business analysis tools.
• Experience with Edutech platforms will be a plus.
• PMP (Project Management Professional) certification is preferred.

Required Experience:

· 8+ years of hands-on development experience is preferred

· Hands–on experience developing applications using Java/J2EE, with Spring / Spring boot framework.

· Hands-on experience in Spring Batch and Shell Scripting

· Should have prior experience in system analysis, design and development

· Analyze business requirements and translate them into technical specifications

· A strong hands-on development track records building integration and application utilizing a variety of technologies, development tools and database systems.

· Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) is highly desirable.

· Good communication skills both in writing and verbally with ability to present the complex ideas or technical solution to business and/or management team.

Role Description:

As a Skincare Analyst at BeFound, you'll be a key player in our skincare education mission, emphasizing ingredient suitability and knowledge. If you find fulfilment in educating others about skincare and beauty practices, this role is for you. You'll take pride in the positive impact you make when clients witness noticeable skin improvements through your guidance.

Building lasting client relationships and transforming them into passionate program advocates who share our values and mission will be an integral part of your role. Moreover, you'll relish the continuous learning experience, gaining insights into how skin evolves with different ingredients over time.

Join BeFound and be a part of a team dedicated to making a meaningful impact on skincare education and client satisfaction!

Responsibilities:

- Be part of BeFound's mission in skincare education that focuses on ingredient suitability and knowledge

- Walk our clients on their skincare journey programs and advise products with ingredients suitable for their skin

- Market knowledge on trends, products and services in the skincare & beauty industry

- Build knowledge and data of skincare ingredients

- Plan out each client's skincare and makeup journey

- Build good client relationships and long term engagement with our clients

- Assist clients in understand their skin better with skincare ingredients through 1-1 consultations

- Create skincare database in BeFound's skincare library

- Handle customer objections and convert opportunities to sales

Requirement:

- Degree in Pharmacy or Cosmetic Science is highly preferred

- Passionate about skincare and is inquisitive about skincare ingredients

- Experience in a customer relations role is a bonus

- Experience in the skincare & beauty industry is a bonus

- A problem solver, quick witted and a team player

- Available to work on Saturdays (5.5 days work week)

- Singaporean or PR only

• Basic knowledge or understanding in Credit Card and Card Rewards processing.
• Meticulous, with an eye for detail, and able to work in a fast-paced environment to support user request and testing.
• Efficient planning skills and an ability to adhere to deadlines.
• Help to liaise with technology partners on solution, delivery timeline and User Acceptance Test (UAT) environment readiness.
• Create UAT test plan, test scope, test script and data, setup Rewards Campaigns in UAT and to perform end-to-end user acceptance testing.
• Document test results and provide test artifacts in structure format for review and walkthrough with stakeholders.
• Able to Manage UAT progress, provide timely UAT status reporting, highlight and report issues earlier, monitor issues with timely resolution, and to update business teams and key stakeholders.
• Collaborate with technology partners, business teams and operation teams on system implementation, including the preparation of instructions/parameter forms to parameter team for Rewards Campaigns setup.
• Arrange with business teams and stakeholders for live verification.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidate will be notify. Thank you.

SPD Scientific offers a comprehensive range of top-notch laboratory consumables, test-kits reagents, biomedical and laboratory equipment, and a host of microbiology culture media and diagnostic products. The company offers myriad benefits to customers in wide ranging industries, such as F&B sector, pharmaceutical, academic and government research institutions, and healthcare, by providing them the essential tools to assist in their medical research and discoveries.

Currently, we are looking for a Data Management Analyst to join our Team with the following responsibilities:

• Master Data Management: Oversee the global master data lifecycle processes, including the creation, validation, and deactivation of data specific to ERP, and CRM systems.
• Develop and enforce data governance policies and procedures maintained in the respective databases.
• Ensure data quality and integrity across the systems.
• Participate in cross-functional collaboration to support business requests.
• Suggest or support process improvements and best practices in relation to Data Management.
• Conduct regular data audits and quality assessments of the databases.
• Provide training and support to staff on data management practices.
• Resolve data-related issues and discrepancies within the systems.
• Maintain documentation for data management processes and policies.
• Able to translate business requirements into data modelling solutions and data infrastructure.
• Responsible for data migration and data standardisations within the organisations.

Qualifications:

• Bachelor’s degree in Information Technology, Business Administration, or other related fields.
• Minimum of 3-5 years of experience in master data management or a similar role.
• Experience in Microsoft SQL Server and possess advanced SQL queries skill.
• Strong understanding of data governance and data quality principles.
• Proficiency in data management tools and software (e.g., MSSQL Server Management Studio, Power BI, and Excel).
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Attention to detail and a commitment to data accuracy.

Preferred Qualifications:

• Experience in using RapidStart tools and Configuration Packages for Dynamics Navision and/or Business Central.

The Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and implementing new tools and methodologies. The successful candidate will collaborate with stakeholders to ensure swift recovery from complex incidents, manage disaster recovery, and drive improvements in service availability and operational stability.

Key Responsibilities include:

• Improvement Initiatives: Identify areas for improvement within IT operations through data analysis, stakeholder feedback, and performance metrics. Lead improvement projects, aligning them with business goals and IT strategies. Apply process improvement methodologies like Lean, Six Sigma, or ITIL.
• Process Optimization: Analyse existing IT processes to identify inefficiencies and design streamlined processes to enhance response times, reduce costs, and improve service quality. Ensure effective adoption of new processes.
• Performance Metrics Review and Adoption: Develop and maintain metrics and KPIs to monitor IT operations and improvement initiatives. Provide regular reports to senior management, utilizing data-driven insights for decision-making.
• Stakeholder Engagement: Collaborate with IT leadership, service desk teams, and other stakeholders to address operational challenges. Facilitate workshops and meetings to gather input and drive consensus on improvement initiatives. Foster a culture of continuous improvement.
• Incident Management and Resiliency: Take ownership of critical incidents, ensuring swift resolution and conducting root cause analyses. Proactively prevent defects and eliminate inefficiencies to enhance system resilience.
• ITSM Leadership and Training: Provide ITSM knowledge training to all IT teams, including remote offshore resources. Mentor team members and align ITSM ITIL practices to ensure operational readiness.

Requirements:

• Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification. Additional certifications in ITSM CAS, CAD, or CIS are a bonus. Knowledge and certification in Business Continuity Management (BCM) preferred but not mandatory.
• At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement. Proven proficiency in Agile methodologies for operations management.
• Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory. Familiarity with network and cloud technologies (e.g., Linux, Wintel, VMware, DevOps) preferred.
• Strong analytical skills, project management skills, and a proven track record of successful improvement initiatives in an IT environment. Proficiency in collaboration tools (e.g., Microsoft Teams, SharePoint, JIRA, Confluence) and monitoring/orchestration platforms (ScienceLogic, Splunk, APM).
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to work on strategic direction initiatives, balance multiple priorities in a fast-paced environment, and oversee operations, including Service Desk, IT Operations Command Centres, Major Incidents Handling, and Chairing Change Advisory Board reviewing teams' readiness for Major change.
• Adaptive, responsive, able to manage dynamic environments effectively, independent, self-motivated, result-driven, and willing to work beyond office hours.

The security officer will be responsible for monitoring and managing security procedures, responding to incidents, and maintaining a secure environment across various operational areas, including airport facilities.

• Monitor CCTV systems and other surveillance equipment
• Conduct routine patrols of the premises
• Operate screening equipment such as X-ray machines and metal detectors to inspect baggage for prohibited items
• Screen personnel for potential security risks
• Any other duties as assigned

Requirements:
• Valid PLRD Security license
• Good command of written and spoken English
• Normal colour vision due to work purpose
• Independent and able to multi-task
• Comfortable working shift

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R23116931 (Zahra A. Higgins)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

As a Cyber Security Technical Sales Manager (Overlay Role) for the Maritime sector, you will provide specialized technical expertise in cybersecurity solutions, working alongside account managers to support complex sales processes. In this role, you will focus on helping maritime clients (such as ship owners, Ship Managers) identify cybersecurity risks and design solutions tailored to their specific operational and regulatory needs. You will play a vital role in bridging the gap between technical teams and sales, ensuring clients receive the best possible cybersecurity solutions.

This overlay position requires a collaborative approach, as you will work closely with account managers throughout the sales lifecycle to secure new clients and strengthen relationships with existing ones by offering in-depth technical consultation.

Key Responsibilities:

1) Collaboration with Account Managers is key:

• Partner with account managers to identify client needs and offer technical expertise during sales engagements.
• Support account managers in creating and executing account plans with a focus on cybersecurity offerings for the maritime sector.
• Deliver Cybersecurity proposals to the account managers that meet customer requirements in coordination with the technical teams.

2) Technical Expertise & Solution Design is required:

• Provide deep technical knowledge of cybersecurity solutions and managed services, including security assessments ( such as GRC, PenTest), SOC Services, network security, endpoint protection, cloud security, and maritime-specific IT/OT systems in addition
• Assist in designing customized cybersecurity solutions combining people, process and technologies for maritime clients, ensuring compliance with industry regulations (e.g., IMO 2021, NIS 2, IACS UR E26/27).

3) Sales Enablement & Support:

• Equip account managers with the necessary technical information and tools to effectively communicate cybersecurity solutions to maritime clients.
• Collaborate with marketing and product teams to develop technical sales materials (presentations, case studies, product specs) that support sales efforts.
• Prepare and deliver technical product demos, workshops, and presentations for prospective and existing clients.

4) Client Engagement & Relationship Building:

• Serve as the technical point of contact for maritime clients, offering guidance throughout the sales process and after solution deployment.
• Build strong relationships with client technical teams (CISOs, IT managers) and act as a trusted advisor for their cybersecurity needs.
• Ensure that proposed solutions align with client operational goals and regulatory requirements.

5) Cross-Functional Coordination:

• Work closely with internal teams (product development, technical support, cybersecurity experts) to ensure proposed solutions meet client needs.
• Collaborate with pre-sales and post-sales technical teams to ensure smooth implementation of cybersecurity solutions for maritime clients.

6) Market Intelligence & Continuous Learning:

• Stay informed of the latest cybersecurity threats, regulatory changes, and technological advances impacting the maritime industry.
• Share insights with account managers and broader teams to refine sales strategies and product offerings.

7) Reporting & Metrics:

• Provide regular updates to sales leadership on the technical status of accounts, solution proposals, and ongoing opportunities.
• Monitor and report on the technical success of cybersecurity deployments in client environments.

Key Performance Indicators (KPIs):

1) Collaboration and Sales Effectiveness:

• Sales Orders Closed: Track and achieve the number of sales orders closed in partnership with account managers, , indicating success in the sales pipeline.
• Revenue Generation: Monitor total revenue generated from cybersecurity solutions, with specific targets for quarterly, and annual revenue from the maritime sector.

2) Technical Sales Success:

• Number of technical assessments and solution designs completed for maritime clients.
• Number of product demos and presentations delivered to prospective clients.

3) Training & Knowledge Sharing:

• Number of internal and external training sessions or technical workshops conducted to enhance product knowledge.
• Feedback from account managers and clients on the value of technical input during the sales process.

4) Product Expertise & Continuous Learning:

• Staying up-to-date with the latest cybersecurity trends and technologies in the maritime sector.
• Number of certifications or continued education credits achieved annually in cybersecurity.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
• 10+ years of experience in technical sales, cybersecurity, or solution engineering, with a focus on maritime or critical infrastructure industries.
• Strong knowledge of cybersecurity frameworks, compliance regulations (IMO 2021, ISPS), and maritime IT/OT systems.
• Proven ability to collaborate effectively with account managers and sales teams to close complex deals.
• Excellent communication and presentation skills with the ability to explain technical concepts to both technical and non-technical stakeholders.
• Ability to travel for client visits and industry events as required.

In this overlay role, the Cyber Security Technical Sales Manager will provide the technical depth needed to support account managers, delivering specialized expertise that ensures the successful design and deployment of cybersecurity solutions in the maritime sector.

The security officer will be responsible for monitoring and managing security procedures, responding to incidents, and maintaining a secure environment across various operational areas, including airport facilities.

• Monitor CCTV systems and other surveillance equipment
• Conduct routine patrols of the premises
• Operate screening equipment such as X-ray machines and metal detectors to inspect baggage for prohibited items
• Screen personnel for potential security risks
• Any other duties as assigned

Requirements:
• Valid PLRD Security license
• Good command of written and spoken English
• Normal colour vision due to work purpose
• Independent and able to multi-task
• Comfortable working shift

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R23116931 (Zahra A. Higgins)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

Security Officer // Senior Security Officer

*** Joining Bonus up to $4500**

The basic job scope is patrolling, preventing unauthorised entry and attend to any security related matters. Also, there will be patrolling and crowd controls. Any other related jobs given by manager/supervisor.

• Salary up to $3,200
• Attractive bonus up to $4,500 (trained)** and $2,500 (untrained)**
• Medical, Dental benefits are included
• Both rotating and permanent shifts are available

Working Pattern:

• 3 work 1 off day & 4 work 1 off day

*12 hrs per shift

Various locations/sites available

Requirements:

• Minimum Sec 2 / WPLN 3 x level 4
• Possess valid PLRD license (applicants without PLRD can join as SO)
• Able to do 12 hrs per shift (rotating and permanent shifts available)
• Physically and medically fit
• No bond for trained officers
• Singaporeans only

*Paid training provided

**Terms and conditions applied

Requirements:

• Experience maintenance of either CCTV, video surveillance and security systems.
• Experience in Enterprise Server Configuration, System Design and Troubleshooting.
• Min. 1 year of support or maintenance experience CCTV, Video surveillance or security system.
• Diploma or equilvalent. (Candidates without diploma will be considered if he/she has at least 2 years of relevant experience)

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with your updated resume in MS Words format to : [email protected]

*Only shortlisted candidate will be notified.

Kelvin Lee (Reg. No. R1872625)

STAR CAREER CONSULTING PTE. LTD (EA License: 20C0353)

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Key Responsibilities:

1. Installation, corrective maintenance, and fault finding of all equipment and systems carried out by the company.

2. Attending to service calls, developing sales of security systems and equipment, quoting, and securing projects.

3. Coordinating and assisting with projects secured by the company.

4. Performing any other work assigned by the management consistent with the company's objectives.

Requirements:

* Bachelor of Engineering in Electrical and Electronic Engineering.

* Strong problem-solving skills.

* Flexibility to work outside official hours if necessary.

As an Aviation Screening Officer, your duties & responsibilities may include, but are not limited to:

• Access control

• Detection of prohibited items

• Attending to any security incidents that arise

• Screening of passengers & their belongings

Requirements:

• Singapore Citizen

• Minimum 1 ‘N’ Level credit

• Able to commit 12 hours per shift

• Able to commit to a 4 work, 2 off, 5 work, 1 off continuous shift pattern.

Package & Benefits:

• Paid training provided for fresh applicants

• From $2,750 – Up to $2,850 a month

• Joining/Completion Bonus of $5,000 for applicants who can start training by 18 December 2024

• Medical & Dental coverage

• Career progression

• Yearly salary increment

• Corporate rewards with staff pass at hotels & attractions

Apply now!

· Greet guests and visitors warmly and make them feel welcome and attended

· Manage guests/customers queries, requests, feedbacks

· Answer phone an email inquiry from potential guests in a timely and respectful manner

· Receive and redirect mail, phone calls, packages, etc

· Anticipate guests needs to accommodate them and provide an exceptional guest experience

· Perform basic administrative/secretarial/reception duties

· Maintain inventory of supplies and order new stock as needed

· Running errands to assist guests/customers

· Handle promotion for events, voucher claims etc

· Record incident reports and assist in follow up actions (if any)

· Ensure that guest spaces and lobby are always clean and tidy

· Any other ad hoc duties as assigned

My client, an investment banking is seeking an Analyst to join the Commodities Documentation team.

Summary

• Build and maintain strong Business relationship with various teams – Sales, Trading, Technology and other stakeholders to ensure timely resolution on complex issues
• Manage Real-time trade booking exceptions internally between the Trading and Sales desk Coordinate with external clients and internal teams for timely execution on Economic Affirmations , Legal Confirmations and Trade Settlements
• Monitor operational risk throughout trade processing life cycle Partner with Legal, Compliance and Operations team to ensure full compliance with financial regulatory reforms, internal risk management protocols and industrywide market practice
• Implement Firm polices for governing the confirmation process to strengthen fraud prevention controls globally
• Support buildout of systems and process to accommodate regulatory, industry, and new business initiatives
• Collaborate with regional and global Operations teams to execute on broad base strategies and projects

Qualifications

• Bachelor's degree in the relevant discipline

• Proactive, enthusiastic, and creative approach with very high attention to detail

• Ability to prioritize and multi-task in a fast-paced environment

• Highly collaborative and team-focused with ability to interact effectively with a wide range of individuals

• Effective problem solving and critical thinking skills along with the ability to use discretion and good judgment

You should have :-

• Trade Support / Documentation experience, ideally within Commodities, will be an added advantage
• Understanding of derivatives, Commodities market knowledge would be an advantage.
• Minimum 2 years of working experience
• Excellent team player, able to work well inside a group and broadly across an organization; able to work independently and as a self-starter, as appropriate
• Multitask and remain composed in high pressure environment with proven ability to organize and prioritize own workload and drive results
• Strong written and verbal communication skills; demonstrated confidence in communicating in a variety of forums and with varied audiences
• Attention to details and a sense of urgency in escalating and resolving outstanding issues
• This is a one year contract role

We are looking for an experienced Scrum Master who combines agile expertise with a strong understanding of business processes and application logic. In this role, you will facilitate agile practices within cross-functional teams, ensuring that business requirements are clearly understood, translated into application logic, and effectively integrated into the development process. The ideal candidate will drive agile adoption, foster team collaboration, and ensure that our product development aligns with business goals and delivers value to our stakeholders.

Key Responsibilities:

• Serve as Scrum Master for one or more agile teams, guiding them in the use of agile methodologies and promoting continuous improvement.

• Facilitate all Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.

• Collaborate closely with Product Owners and business stakeholders to understand business processes, requirements, and the underlying application logic.

• Translate business needs into actionable user stories, ensuring that development aligns with business objectives and customer requirements.

• Foster team collaboration and self-organization, removing impediments to progress and facilitating communication between team members.

• Track and report on key metrics to measure team performance, sprint progress, and project outcomes.

• Coach team members in agile practices and work to build a culture of continuous improvement.

• Advocate for agile principles and best practices within the organization, contributing to the broader agile transformation.

• Ensure application logic and technical requirements support business needs, providing insight and guidance to the team where necessary.

• Act as a liaison between technical and business teams to help align development efforts with strategic objectives.

Qualifications:

• Bachelor’s degree in Business, Computer Science, Information Technology, or a related field.

• 6+ years of experience as a Scrum Master or similar role in agile development, ideally with experience in business process management.

• Strong understanding of business processes, application logic, and the ability to translate business requirements into technical specifications.

• Excellent facilitation, communication, and interpersonal skills, with the ability to work effectively with cross-functional teams.

• Hands-on experience with agile tools like Jira, Confluence, or similar project management software.

• Certified Scrum Master (CSM), PMI-ACP, or other relevant agile certifications preferred.

Morgan McKinley Pte Ltd

EA Licence No: 11C5502

Registration No: R1331697

Your new company

You will be working with one of the largest F&B producers in the region to support their product development and insights.

Your new role

As a Data Analyst, you will be responsible for:

· Collaborate with internal and external stakeholders to understand data needs in order to provide data-driven recommendations for product development and process optimization.

· Develop, maintain and enhance dashboards, reports and visualization using Power BI and other tools for product quality and process efficiency.

· Stay current with the latest data trends and technologies and AI applications in the food industry to drive innovation and improvement.

What you'll need to succeed

· Degree in relevant field such as Data Analytics or Information Technology

· At least 1-2 years of relevant experience in data analytics, ideally in FMCG or food production industry.

· Proficient in data analysis and visualization tools especially Excel and Power BI.

· Familiar with emerging technologies and digital solutions in the market

· Excellent communication, interpersonal, and collaboration skills with the ability to work effectively across diverse teams and stakeholders.

· Good command of both verbal and written English and Mandarin to liaise with Mandarin speaking associates.

· An innovative and disruptive mindset, constantly looking forward.

What you'll get in return

In return, you'll be part of an organization who values their employees. You will have a structured career growth and plenty of global developmental opportunities.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email [email protected] for a confidential discussion on your career. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position within Digital Transformation, Projects & Change, please contact us as well.

EA Reg Number: R22107752

EA License Number: 07C3924 | Company Registration No: 200609504D

Key Responsibilities

Technical Implementation:

• Deploy and configure 2FA, IAM, PAM, and phishing simulation solutions at customer sites or remotely.

• Integrate solutions with clients’ existing IT infrastructure.

Customer Support & Troubleshooting:

• Provide post-sales technical support and resolve issues promptly.

• Serve as a technical escalation point for more complex challenge.

Training & Enablement:

• Conduct workshops and training sessions for end-users and system

administrators.

• Develop and maintain technical documentation such as guides and FAQs.

Collaboration & Feedback:

• Work with pre-sales teams for a smooth handover post-sale.

• Collect and share customer feedback to improve product offerings and service quality.

Continuous Learning:

• Stay updated on the latest cybersecurity technologies and trends.

• Gain expertise in the latest IAM tools, including One Identity solutions.