Overview

Microsoft’s Enterprise Account Team focuses on empowering customers on their AI Transformation journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.

As an Enterprise Account Technology Strategist, you will have the opportunity to design and drive leading edge technology initiatives in partnership with your customers, both supporting your customers’ desired business outcomes and achieving Microsoft’s business objectives.

Paired with an Enterprise Account Executive, leveraging your large, multi-functional v-team across the breadth of the Microsoft product portfolio and the vast catalog of Microsoft Partner offerings, you will build and grow your network of technology executives within your customers and bring industry-relevant solutions to help the customers adopt and embrace AI technologies. With a proven history of innovating technical solutions to achieve customers’ business objectives and achieving account growth targets, this role will give you the opportunity to combine your technology and industry knowledge to deliver on AI solutions to accelerate your customers’ AI vision and to ultimately become their trusted technology advisor.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Customer AI and Security Strategy Leadership - Document and articulate the customer’s business objectives, technology landscape and AI and Security strategy.
• Technology Relevant Trusted Seller - Drive Microsoft Business growth including partner co-sell motions and governance around consumption and intent to use
• Technology Leadership across Solution Areas - Lead AI, (including data and migration) and Security, conversations across the rooms of the house showcasing how they align to the customers business priorities.
• Industry Knowledge – Apply expertise in customer businesses, technology platforms and industry to build AI strategy with the customer that is aligned to business outcomes. Challenge customers’ assumptions with constructive dialogue about their business and technology.
• Applies expertise (deep expertise across few accounts or broad expertise across many accounts) and thought leadership to identify and inform the development of the right Industry Sales Kits and industry partners within the customer's vertical industry.
• Articulates and understands specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry.

Qualifications

Required Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 6+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experienceOR equivalent experience

Preferred Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 12+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience
• OR equivalent experience
• 6+ years experience in relevant customer industry
• 6+ years experience in digital transformation, or using technology to drive customer business outcomes

Reporting to the Head of Operations & Technology Office for Chubb Life, Operations & Technology Governance Lead covers a wide spectrum of responsibilities to ensure strong governance and controls are implemented and maintained across the Group.

The role requires a high level of maturity, forward thinking and self-discipline; is expected to operate at a high level of professionalism and be skilled at stakeholder management and communication across the wider organization for Chubb Life to meet its strategic business objectives.

Responsibilities

Portfolio Governance:

• Ensure structure execution, program governance and drive benefits management of programs within Chub Life.
• Evaluate project proposals and prioritize initiatives based on their potential impact and strategic fit.
  • Develop and implement a robust portfolio governance framework to guide decision-making processes and ensure compliance with organizational standards.
  • Identify and assess risks associated with the portfolio, working collaboratively with project managers and stakeholders to develop mitigation strategies.
  • Regularly review project progress against established KPIs and take corrective actions as needed.
  • Communicate portfolio status, issues, and decisions to stakeholders, ensuring transparency and alignment with organizational objectives.
  • Proactively identify opportunities for process improvement within the portfolio governance framework.

Financial Management:

• Collaborate with finance teams to manage and monitor the financial aspects of the portfolio.
• Support and drive the end-to-end process of Chubb Life IT & Ops financial analysis, reporting, planning, and forecasting.

Business Case Management:

• Lead the planning, development and drafting, and oversees the production of business cases.

Core Competencies

• Ability to operate within a matrix organization where reporting lines can be blurred requiring collaboration and influencing skills to get things done, even without formal authority.
• Effectively and efficiently uses personal initiative, managerial authority and organizational resources to deliver on commitments.
• Excellent senior stakeholder management skills, ability to communicate and connect easily, dealing with complex, ambiguous, and fast-changing situations
• Excellent project management skills, ensuring all priority deliverables are met to a consistently high level of quality
• Excellent time management and multi-tasking skills, ability to work across the wide organization to deliver against tight timelines
• Ability to work independently, quickly and be adaptable in a dynamic environment

Additional Requirements

• 15+ years experience leading large/complex technology, business or transformation projects
• Strong Agile Engineering experience with associated SCRUM qualification
• Strong Budgeting and Forecasting background
• Experience in planning and leading strategic initiatives
• Experience in the Life Insurance domain preferred

Job Description

•Provide technical leadership for hybrid cloud environment (public cloud and on-premise data centre) and related technologies including DevOps, CI/CD, Lean, and data centre platforms solutions, such as VMs, OSes, database, storage, backup, monitoring, automation.

•Strong architecture skills with ability to design and guide others designing solutions.

•Understand business and technical requirements and evangelise modern Cloud, DevOps, CI/CD, Lean practices.

•Design cloud consumption models, processes and technical solutions to ensure application teams are able to build and deploy solutions with minimal friction while ensuring security and operational control.

•Actively and effectively track and manage initiatives and BAU activities.

•Team and people management.

•Operate within assigned budget and demonstrate fiscal responsibility.

•Support audit and infrastructure/network security improvements, disaster recovery and security related drills.

•Define opportunities for automation wherever possible to improve developer agility.

•Explore, learn and deploy new technologies to help the company to reduce costs and improve operational efficiencies.

•This position requires periodic system administration outside of normal business hours.

Requirements

•Possess a degree in Information Technology or related fields.

•Minimum of 10 years of IT experience with at least 4 year working hands-on with AWS or Azure, and on-premise platforms solutions and technologies (OSes, databases, storage, backup, messaging, monitoring, and automation solutions, etc). Minimum 5 years of people and team management experience.

•Expert and “hands on” knowledge of AWS cloud and ideally good familiarity with another cloud provider (e.g. Azure / GCP).

•AWS Certified Solution Architect (Professional) certification preferred.

•Advanced python scripting skills preferred.

•Strong experience with security (cloud compliance, vulnerability management, patching, encryption, best practices etc).

•Understanding and ability to communicate cloud business benefits, cloud economics, cloud migrations, cloud native architectures, etc.

•Conversant with many different areas of infrastructure, infrastructure definition tools (Cloud Formation, Terraform, ARM templates) and automation tools (Ansible).

•Strong analytical, project management, communications and interpersonal skills. Strong collaboration skills and growth mindset.

•Strong people and team management.

Job Description

-Provide technical leadership for hybrid cloud environment (public cloud and on-premise data centre) and related technologies including DevOps, CI/CD, Lean, and data centre platforms solutions, such as VMs, OSes, database, storage, backup, monitoring, automation.

-Strong architecture skills with ability to design and guide others designing solutions.

-Identify, test, communicate and implement emerging cloud technologies to improve operational efficiency, speed-to-market and reduce annual running cost.

-Understand business and technical requirements and evangelise modern Cloud, DevOps, CI/CD, Lean practices.

-Design cloud consumption models, processes and technical solutions to ensure application teams are able to build and deploy solutions with minimal friction while ensuring security and operational control.

-Actively and effectively track and manage initiatives and BAU activities.

-Team and people management. Manage team of cloud devops engineers in terms of technical solutions, work assignments and personal development.

-Operate within assigned budget and demonstrate fiscal responsibility.

-Define opportunities for automation wherever possible to improve developer agility.

-Explore, learn and deploy new technologies to help the company to reduce costs and improve operational efficiencies.

-Support audit and infrastructure / network security scans, Disaster Recovery and security related drills.

-This position requires periodic system administration outside of normal business hours.

Requirements

-Possess a degree in Information Technology or related fields.

-Minimum of 10 years of IT experience with at least 5 year working hands-on with AWS or Azure, and on-premise platforms solutions and technologies (OSes, databases, storage, backup, messaging, monitoring, and automation solutions, etc). Minimum 5 years of people and team management experience.

-Expert and “hands on” knowledge of AWS cloud and ideally good familiarity with another cloud provider (e.g. Azure / GCP).

-Strong analytical, project management, communications and interpersonal skills.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

EY AI & Data is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry sectors. We implement information-driven strategies, data platforms and advanced data analytics solution systems that help grow, optimize and protect client organizations. We go beyond strategy and provide end to end design, build and implementation of real life data environments and have some of the best architects, project managers, business analysts, data scientists, big data engineers, developers and consultants in the region.

We are looking for a Data Engineer within the AI & Data team in our Singapore office.

Your key responsibilities

• Design, develop, and maintain scalable and efficient data pipelines to extract, transform, and load (ETL) data from various sources into data warehouses and data lakes.
• Collaborate with data scientists, data analysts, and business stakeholders to understand data requirements and deliver high-quality data solutions.
• Implement data quality checks and monitoring to ensure data accuracy, consistency, and reliability.
• Optimize data pipelines for performance, scalability, and cost-efficiency.
• Develop and maintain data models, schemas, and metadata to support data analytics and reporting.
• Work with big data technologies such as Hadoop, Spark, and Kafka to process and analyze large volumes of data.
• Implement data security and privacy best practices to protect sensitive data.
• Troubleshoot and resolve data-related issues in a timely manner.
• Stay up-to-date with the latest trends and best practices in data engineering and big data technologies.

Skills and attributes for success

• Experience in ETL, Data Engineering, Scripting.
• Knowledge and experience in end-to-end project delivery, either traditional SDLC or agile delivery methodologies (or hybrid approaches)
• Experience in a delivery role on Business Intelligence, Data Warehousing, Big Data or analytics projects
• Exceptional communication, documentation and presentation skills and stakeholder management experiences
• Experience in business intelligence, data warehousing/platform, and data strategy projects

To qualify for the role, you must have

• At least 2 years’ experience as a Data Engineer with experience in development and maintenance support
• Data Migration experience in AWS, Azure, Hadoop, GCP environments
• Experience in development and maintenance of data processing pipelines
• Experience developing machine learning workflows
• Work closely with business analysts to create data component

Ideally, you’ll also have

• Dashboarding experience with Tableau / Power BI
• Experience in engaging with both technical and non-technical stakeholders
• Consulting experience and background, including engaging directly with clients
• Degree in Computer Science or IT or Business Analytics

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we offer

EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, apply today!

Job Description

The successful candidate will join the Information Technology Division, System Technology department and will be responsible for managing Content Delivery Network (CDN) which includes Cyber Security, as well as administering Monitoring and Log Management Tools.

Key Responsibilities include:

• Work closely with CDN providers and application teams to ensure internet websites/mobile apps are healthy in terms of availability, response time and security posture.

• Conduct regular security reviews and finetune WAF and BOT rules to mitigate any cyber threats.

• Administer various monitoring and logging tools, which includes application onboarding and advanced configuration.

• Perform system administration activities such as troubleshooting, root cause analysis and implement corrective/preventive actions during and after an incident.

• Support audit and infrastructure/network security scans, disaster recovery and security related drills and operate within assigned fiscal budget.

• Build automation wherever possible to improve development team’s agility and reduce human errors.

• Explore, learn and deploy new technologies and provide training to the IT community within the company.

• This position requires periodic system administration outside normal business hours.

Requirements:

• Possess a degree in Information Technology or related fields.

• Minimum of 3 years of IT Infrastructure experience with at least 1 year of hands-on experience in managing the infrastructure of an eCommerce website.

• Experience with Akamai or equivalent CDN providers preferred.

• Demonstrate strong knowledge in infrastructure areas such as Content Delivery Network (CDN), Cyber Security (WAF and Bot Mitigation), internet protocols, DNS, virtual server technologies, networking (LAN, WAN, SDN), Integration and Messaging Platform, scripting and monitoring tools.

• Administrator experience with Application Performance Monitoring (APM) tools such as Dynatrace and Log Management System (LMS) such as Splunk.

• Conversant with infrastructure definition tools such as Cloud Formation and Terraform, and with YAML/JSON deployment templates.

• Strong analytical, project management, communications and interpersonal skills.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

Responsibilities:

• Manage coverage of telephone and email service support to customers to provide technical support in a timely and effective manner for all products
• Investigate customer complaint at 1st level. Advise and guide customer with solution. If problem cannot be resolve over phone or email, schedule technician and fix service appointment.
• Escalate appropriate customer’s complaints or queries to relevant departments or management
• Plan and liaise with Technicians on servicing scheduling and day-to-day matters
• Maintain high levels of customer engagement with a focus on customer satisfaction and loyalty.
• Prepare Product Warranty Letter and liaise with customer warranty related issues.
• Assist in establishing, tracking and monitoring service reports, customer satisfaction standards, and other performance metrics.
• Prepare purchase request and tracking of spare parts purchase.
• Any ad-hoc duties as prescribed by HOD or Management

Requirements:

• Minimum Diploma / Degree in Business or any Engineering Field
• 2 years’ experience in a similar capacity is preferred but not necessary
• Applicants with no prior experience but possess a strong willingness to learn may be considered for this role
• Working knowledge in customer service principles, processes and standards
• Prior experience in SAP would be advantageous but not a must
• Excellent communication and problem-solving skills, with good organisation ability
• Must be able to multitask in a fast-moving environment
• Must be effectively bi-lingual in English and Mandarin to handle English and Mandarin speaking customer’s complaints or queries to relevant departments or management.

4 days WFH, 1 day WFO

About audax

audax means courage. To have the courage to change the banking scene, eliminating constraints caused by existing legacy infrastructure. Our mission is to empower banks and financial institutions to scale and modernise at speed, reaching new customers without breaking the bank.

We began our journey supplying services to and powering Standard Chartered’s white-label plug and play Banking-as-a-Service (BaaS) solution, Standard Chartered nexus, through our technology capabilities. At audax, we seek go-getters who are hungry for growth and can bring fresh perspectives.

Website: https://www.audax.io

What you will be doing:

The sales support & admin executive is pivotal in supporting the day-to-day activities of our Chief Commercial Officer and the sales team .

Responsibilities:

· Sales Support: Assist the sales enablement team with day-to-day activities, including sales pitch and administrative preparations.

· Reporting & Analysis: Provide administrative support for sales presentations and proposals.

· Calendar & Schedule Management: Manage the Chief Commercial Officer’s (CCO) calendar, schedule meetings, and prioritize appointments based on urgency and importance

· Travel Arrangements: Coordinate travel plans, including flights, accommodations, and itineraries.

· Claims Submission: Ensure timely processing of claims submissions on Zoho system.

What you need to be successful in this role:

· Good communication, interpersonal and time management skills.

· Proficient in MS Office, and Zoho

· Experience in processing claims in Zoho or other expense reporting software.

Job Description:

We are looking for one (1) Research Fellow for research activities in the following areas:

(a) Theory and computational modeling of electromagnetism in media, plasmonic systems, and metamaterials, including cavity quantum electrodynamics.

(b) Inverse design in nanophotonics or quantum nanophotonics.

(c) Application of plasma modeling tools like particle-in-cell and magnetohydrodynamics to plasmonic or excitonic systems.

(d) Study novel optoelectronic effects in low-dimensional materials and time crystals.

The applicants should have a Bachelor's degree (for the Research Assistant position) or a Ph.D. degree (for the Research Fellow position) in Physics, Applied Physics, Engineering, or Applied Mathematics. Preference will be given to those with a strong publication record, open-minded, independent, and able to collaborate with other team members and experimental partners. Ph.D. students (graduating within 6 months) with relevant expertise are also encouraged to apply.

Technical requirements:

(a) Ability to formulate physical models and solve the formulated equations analytically or numerically.

(b) Strong foundation in numerical simulation, including developing and modifying existing codes to include multiple physics.

(c) Solid foundation in electromagnetism, quantum mechanics, solid-state physics, material sciences, and computational methods like finite-difference-time-domain, finite-element, particle-in-cell, etc.

Job Description:

We are currently seeking talented individuals with:

• A PhD in many-body quantum physics or similar
• Able to do literature review and summarize the main findings from the literature
• Competence in numerical many-body quantum physics
• Competence in disseminating the outcomes of the research including in peer-reviewed academic publications of international standing
• Ability to support the research team
• Perform other tasks as required by the Principal Investigator

Job Requirements:

To apply for this position, applicants should be:

• Proficiency or understanding many-body quantum systems out of equilibrium
• Expertise in simulating many-body quantum systems
• Proficient communication and writing skills in English
• Possess excellent problem-solving abilities as well as strong attention to detail.
• Someone who can work independently while still collaborating effectively within a team environment when needed.

The opportunity

We are looking to hire motivated and driven cybersecurity individuals to join our team of cybersecurity professionals as an Operational Technology (“OT”) & Critical Information Infrastructure (“CII”) cybersecurity specialist. As an OT & CII cybersecurity professional in EY Singapore, you will have the chance to work in engagement teams serving our clients in providing independent assessments and other consultancy services within the land transport, maritime, aviation, energy & utilities, media, telecommunications, and security & emergency sectors. Our work includes performing vulnerability assessments, threat risk assessments, cybersecurity gap and maturity assessments against international standards, penetration testing, cyber-strategy consulting, cyber-incident simulation exercises, cybersecurity policy reviews and cybersecurity audits against the Cybersecurity Codes of Practice and sectoral cybersecurity policies. And as a member of the whole global EY network, you will be part of an international connected team of specialists helping our clients with their most complex cybersecurity needs and contributing toward their business resilience.

Your key responsibilities

As a Senior Consultant, your responsibilities include:

• Participate pursuit of opportunities.
• Participate and manage cybersecurity engagements for clients.
• Develop and maintain relationships with clients to become a trusted advisor.
• Develop and maintain relationships with colleagues to become a respected teammate.
• Develop and implement cybersecurity measures and defenses.
• Support recruitment, resource planning efforts.
• Mentor junior team members

Skills and attributes for success

• Ability to inspire, motivate and lead teams to deliver exceptional outcomes of high quality and insightful results in complex environments.
• Ability to solve difficult problems with a pragmatic and practical approach.
• Constantly seeking improvements in the way are done to achieve better efficiency and effectiveness.
• Ability to manage clients and their expectations.
• Strong believer in diversity, equity, and inclusiveness.

To qualify for the role, you must have:

• A relevant degree in Cybersecurity, Computer Science, Engineering, or Information Technology.
• At least 3 years of relevant experience in OT and/or CII cybersecurity
• Candidates must be familiar with performing vulnerability assessments, threat risk assessments, cybersecurity gap and maturity assessments against international standards, penetration testing, cyber-strategy consulting, cyber-incident simulation exercises, cybersecurity policy reviews and cybersecurity audits.
• Candidates familiar with CSA CCOP, IMDA TCS & BCS, PUB WSCP will have an advantage.
• Candidates with industry-recognised cybersecurity certifications such as OSCP, CRT, CISA, CISSP, CRISC, GICSP are preferred.
• Effective written and oral communication skills effectively collaborate with team members and present complex information to non-technical stakeholders.
• Creative, independent with good problem-solving skills
• Due to the sensitive nature of this role that supports the Singapore Critical Information Infrastructure, it is mandatory that the candidate is eligible to be granted security clearance.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, we welcome you to be a part of our team.

Java Developer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Java Developer to join our banking and financial team in Singapore to develop and deploy web-based and server applications using J2EE technologies.

Responsibilities:

- Participate the activities in Software Development Life Cycle for the development and implementation of application systems

- Assist in delivering functional and technical specification for IT application systems.

- Perform application development including system analysis & design, program coding, system test and application implementation.

- Perform application system administration, maintenance and support.

- Conduct feasibility study and proof-of-concept exercise for various IT projects.

Requirements:

- Software development qualification and/or relevant work experience

- Exposure in web development

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Job Summary

The Lead Salesforce Architect role will be responsible for building and mentorship of a multi-skilled Salesforce team as well as design and implementing Salesforce solutions for our customers that follow best practices in both IT and Salesforce projects.

Responsibilities

• Manage robust teams of Salesforce.com delivery team members, including BAs, Tech Leads, Architects, Developers & QA
• Perform project and program management activities, including project financials.
• Liaise and manage collaboration between horizontals to bring in synergies and ensure successful delivery
• Take accountability of delivery of work packages to customer facing project teams, ensuring packages are delivered on time and with quality
• Ensure for all projects, each Apex method developed has an equivalent test method with at least one valid unit test (using an assertion)
• Ensure total test coverage within QA and higher environments is at least 85%
• Ensure all code is peer-reviewed against Cognizant development standards prior to deployment to QA
• Maintain and publish Salesforce development standards to broader technical teams on a quarterly basis
• Ensure developers are incorporating code review feedback prior to deployment to QA. Enforce the practice with regular training & project audits.
• Ensure version control has been correctly setup at the beginning of the project
• Ensure all developers are using version control as the source of truth for development
• Be an active part of the COE, owing technical & solution reviews for all projects on a regular basis
• Reporting to internal senior management or Leadership teams on the overall engagement (across different dimensions like delivery, bid management, staffing, financials etc.
• Ability to understand pain areas of business and present workable solutions
• Acts as the escalation point when issues arise and understand what to do and who to work with to resolve them.
• Ability to stay focused in a fast-paced, high-energy, challenging environment where there are multiple competing priorities on a daily basis.
• Work closely with business analysts, architects, developers, testers and a variety of IT and business stakeholders.
• Keeping up to date with Salesforce releases and new functionality.
• Adhere to company and project standards and guidelines.
• Accurate time management and reporting of own work.
• Quality, on time delivery of agreed deliverables.
• Ability to work on multiple applications/ projects/ BAU enhancement simultaneously and must have a “can do” attitude.
• Grow the maturity of our practice by leading internal initiatives to further develop methodology, tooling, and skillsets. This includes owning our Architect & CTA Academy, enable CICD & version control for all projects
• Define & enable development plan for TL’s to make them into strong TA’s
• Help drive bootcamp for developers and enforce best practices in all our developers

Requirements

• Extensive years of experience in handling large delivery engagements with a strong experience in managing SFDC programs
• Deep knowledge and expertise across the Salesforce.com platform (Sales Cloud, Service Cloud, etc.), including experience delivering complex SFDC solutions
• Has delivered multiple full end-to-end Salesforce.com implementations/projects, especially including highly integrated/complex ecosystems. Understands how to deliver capabilities on Salesforce AppExchange products
• Strong program management and problem-solving skills
• Should have excellent presentation and written communications skills
• Strong Exposure to SDLC and Agile methodologies
• Exceptionally strong in scope management
• Has ownership for key projects’ timelines, deliverables, budget and metrics
• Proven ability to efficiently manage a portfolio and drive operational improvements
• Should be flexible in time and attitude
• Works independently to manage the whole program and respective stakeholders/ and projects
• Hands on experience with setting up branching strategy, version control & CICD

Qualifications

• Platform Developer I (mandatory)
• Platform Developer II (desirable)
• Salesforce Application Architect (mandatory)
• Salesforce System Architect (desirable)
• Integration Architecture certified (desirable)
• TOGAF Certified (desirable)
• Project Management or Delivery focused certification (mandatory)

Job Summary:

• Extensive Salesforce experience with exposure to various SFDC clouds
• Expertise in creating Lightning components (Aura knowledge is a must, LWC will be additional advantage)
• Knowledge of PSS is an additional advantage
• Apex Enterprise Patterns Knowledge/Experience
• Well versed in any modern IDE (like VS code) and familiar with Git/Bit Bucket
• Expertise in providing solution for complex requirement
• Proven track record achieving desired business outcomes through defining system architecture, identifying gaps between current and desired end-states, and delivering comprehensive solutions
• Extensive experience developing advanced Apex, Lightning Web Components, advanced complex triggers, Visualforce pages, SOQL, scheduled batch jobs, and SOAP/REST Integrations
• Professional experience authoring requirements, definition, design, and other related project and system documentation
• Demonstrated ability to effectively identify and translate user requirements in business, functional, and test scenarios for project of various sizes and complexity
• Ability to leverage customization of Salesforce objects, Salesforce workflows, and Process Builder to automate processes and improve Service productivity/adoption
• Hands-on experience in data management including uploading/cleaning-up data using data loader, creating validation rules, pick list values, and lookup filters to ensure data quality
• Demonstrated experience designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, Visualforce pages, and email generation according to application requirements
• Strong knowledge of Salesforce configuration capabilities and be able to recommend best practices and identify areas where custom development is required

Roles and Responsibilities:

• Support key business processes and applications through hands-on configuration and development, coordination of new development requests, and management of application integration to Salesforce
• Provide and design solutions and required architecture to business requests for Salesforce environments
• Develop and review specifications for enhancements to Enterprise Applications and associated database environments
• Design and build high-performance, reusable, and reliable Apex code with best practices
• Translate requirements defined in business, functional, and use case documents or operational artifacts into solutions in the Salesforce Platform
• Develop and execute comprehensive system test plans, conditions, test scripts, and test cases
• Recommend and facilitate best fit solutions through accurate assessment of workflow, data, and other process related problems
• Test bug fixes to ensure performance success as per requirements and deploy them to production
• Complete regular internal system audits and prepare for upgrades
• Collaborate with business partners to establish suitable processes to support development and change management activities
• Assist in the creation and delivery of related user documentation and end-user training to grow the Salesforce skillset and adoption across the organization

As an Information Security Engineer, you will play a crucial role in our Security Operations Center. Your responsibilities will include monitoring, detecting, investigating, analyzing, and responding to security events within our IT infrastructure, including Operational Technology (OT) systems. Your expertise in cybersecurity frameworks, risk management, and incident response protocols will help fortify our defenses. A thorough understanding of Operational Technology security principles is essential, as you will oversee the integration of security practices in both IT and OT environments to protect our critical infrastructure. You will also apply Scaled Agile Scrum methodologies to coordinate technical meetings and manage security projects efficiently.

Roles and Responsibilities

• Design and implement advanced security architectures for IT and OT environments to ensure robust protection against emerging threats.
• Lead the development and integration of custom security solutions tailored to the specific needs of our digital and physical infrastructures.
• Conduct high-level vulnerability assessments and penetration testing to evaluate the security of IT and OT systems.
• Develop and refine incident response strategies to enhance our ability to respond to and recover from security breaches swiftly and effectively.
• Collaborate with IT and OT teams to ensure seamless integration of security technologies across all platforms.
• Serve as the technical lead on projects involving cybersecurity technologies, ensuring compliance with industry standards and regulatory requirements.
• Mentor junior engineers and analysts, providing guidance on complex technical issues and fostering a culture of technical excellence and innovation.
• Stay current with the latest cybersecurity technologies and trends, applying this knowledge to continuously improve our security posture.
• Prepare and present detailed technical reports and security briefings to senior management, offering strategic recommendations based on your assessments and findings.

Requirements

• A master’s degree in Cybersecurity, Computer Science, Engineering, or a related field, along with significant professional experience in cybersecurity.
• Expertise in designing and managing security solutions for both IT and Operational Technology systems.
• Advanced certifications in cybersecurity such as CISSP, CISM, or GIAC, with specific training in areas like SCADA or ICS security.
• Strong leadership skills with experience in managing complex security projects and leading cross-functional teams.
• Deep understanding of regulatory compliance and security frameworks such as ISO 27001, NIST, SOC 2, and others relevant to IT and OT cybersecurity.

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

As a leading travel technology company, Traveloka manages a vast ecosystem of APIs, microservices, cloud infrastructures, and front-end applications (web and mobile) that serve millions of users worldwide. On the back side, we operate large-scale data pipelines and internal business operations, many are engineered in-house, which require robust security measures to protect user data, intellectual property, and sensitive corporate information.

The Security Engineering Manager will take a holistic approach to safeguarding our engineering assets, working and managing across multiple teams including DevSecOps, Product Security, and Offensive Security. Success in this role requires strong analytical, problem-solving, and leadership abilities, as well as the capacity to think from defensive, offensive, and engineering perspectives to craft tailored security solutions for our unique environment. The ideal candidate will not only be proficient in using readily available or off-the-shelf tools but will also have the expertise to assess when and how custom security tools need to be developed and maintained with a software engineering perspective to address specific challenges.

Requirements:

• Proven experience managing Security Engineering or Software Engineering teams, with at least 7 years of extensive expertise in cybersecurity.
• Strong background in leading cybersecurity or software development projects using agile methodologies.
• Experience securing applications in fast-paced environments with frequent changes.
• Proficient in general-purpose programming languages (e.g., Python) and Object-Oriented Programming (e.g., Java).
• Hands-on experience with cloud platforms like AWS and GCP, including platform- specific security features and common security tools.
• Familiarity with modern technologies such as containerization, managed container services, serverless functions, infrastructure as code, API gateways, BFF (Backend for Frontend), CI/CD, and microservices.
• Deep technical knowledge of web, mobile, OS, and network security
• Able to practically demonstrate various security tests and control implementation such as SAST, DAST, SCA, WAF, secure-by-design, and secure application framework.
• Excellent verbal and written communication skills.
• Strong self-initiative to bridge gaps between Software Engineering, Infrastructure Engineering, and Security Engineering, while providing a security framework for the entire technology team and management.
• Commitment to cybersecurity with a dedication to continuous learning and staying updated on new technologies.
• Experience in CTF, bug bounty programs, presenting at security conferences, or publications is a plus.
• Experience with penetration testing, red teaming, or purple teaming is a plus.
• Web development experience or developing security tools is a plus.
• Relevant technical security certifications (e.g., Offensive Security, CREST, SANS GIAC) are a plus

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Our team is seeking an passionate Commercial Strategy & Growth Manager to join us as we create and deliver mission critical services and processes to enable Traveloka Travel Activities, specifically in our Supply side.As a Commercial Strategy & Growth Manager, you play a crucial role in the development of sustainable and profitable value growth for Traveloka and our customers, with the primary responsibility of Commercial Strategy maximization efforts for all revenue streams under Experience domain. This role includes the development and implementation of the necessary strategic frameworks, governance routines, and analytic tools that will enable you to deliver actionable recommendations to improve promotion investment Return on Investment (ROI).

In this high-impact role, you will be working collaboratively with cross-functional stakeholders, particularly, the Market Management team.Your responsibility include:

• Define and drive the agenda for the overarching commercial strategic growth framework for Experience product.
• Define strategy to realize financial goals in a sustainable and consistent manner in collaboration with Marketing, Supply Management, and Finance.
• Develops tools to enhance and integrate descriptive and predictive demand and financial analytics to optimize and streamline pricing scenario development and decision-making process.
• Partner with Marketing and Supply Management teams to define the role of pricing in categories, ensure alignment to brand objectives and consideration of competitive pricing and promo strategies.
• Responsible for analysis, execution, and score carding of strategic pricing recommendations, and lead communication and alignment to Marketing and Supply Management organizations on its development, execution, and review
• Identify where to unlock opportunities for scalability of commercial strategies. Lead recommendations for customer specific trade optimization solutions in partnership with Supply Management team
• Monitor the implementation of quantitative models to optimize efficiency and effectiveness of the Market & Partnership team outputs, ensure the model is reflective of the business objectives
• Work closely with Product to align between tech enablement and supply needs & strategy; esp. to establish scalability

Job Requirements:

• Bachelor's degree in Business Administration, Finance, or any other relevant field, or other relevant fields from reputable universities with minimum GPA of 3.5/4.0. An MBA or Master's Degree in the aforementioned field is a plus.
• 5 years or more of working experience.
• Proven experience as a Commercial Strategy Manager. Experience in the travel industry, other technology company, or global consulting field is a plus.
• Strong analytical mindset and an excellent understanding of the P&L and key RGM levers to drive both top and bottom line growth.
• Must have a high level of analytical skills, with an ability to distil information and uncover insights from a variety of sources.
• Strong project management skills, with the ability to manage multiple initiatives simultaneously and deliver results within deadlines.
• Demonstrate ability to collaborate effectively with cross-geography and cross-functional teams, and stakeholders at all levels.
• Excellent communication skill in English, both written and verbal, with the ability to present ideas and influence stakeholders effectively.
• A quick learner to absorb new knowledge in the fast-changing and dynamic industry, and synthesize learnings into strategic growth levers that generate tangible business impacts.
• Strong interpersonal skills and possession of a full understanding of professional business ethics, decorum and social skills.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

As a University of Applied Learning, SIT works closely with industry in our research pursuits. Our research staff will have the opportunity to be equipped with applied research skill sets that are relevant to industry demands while working on research projects in SIT.

The primary responsibility of this role is to deliver on an industry innovation research project where you will be part of the research team to develop a first-of-its kind AI-assisted integrated NDT verification system for reusability of structural steel with accuracy of ±10% at confidence level of 95%. The key innovation is to use AI to analyse a bigger data set and build a multi-parameter machine learning (ML) model that integrate the complex mechanical properties obtained from DT and the electric/magnetic permeability data obtained from NDT to predict the critical material characteristics of reusable steels.

Key Responsibilities

• Participate in and manage the research project with Principal Investigator (PI), Co-PI and the research team members to ensure all project deliverables are met.
• Undertake these responsibilities in the project:
  1. Establishing test result database: Conducting both DTs and NDTs on the same samples to create a comprehensive dataset for AI model development, managing data collection processes on-site at the collaborator’s factory, and ensuring the accuracy and integrity of the collected data.
  2. Developing statistical model: Utilizing DT results to develop statistical models for estimating mechanical characteristics based on normal distribution and analyzing statistical data to support model development.
  3. Developing and verifying the AI model: Developing various regression models and evaluate their feasibility and suitability, conducting model fitting and verification phases using training and test datasets and ensuring the selected model meets the accuracy criteria (±10% at 95% confidence) for individual mechanical characteristics and overall classification results (grade determination).
  4. Validation of the method: Implementing the proposed method and AI model in test bedding cases, measuring the impact of the method in terms of time and cost savings and developing implementation guidelines based on validation results.
• Carry out Risk Assessment, and ensure compliance with Work, Safety and Health Regulations.
• Coordinate procurement and liaison with vendors/suppliers.
• Work independently, as well as within a team, to ensure proper operation and maintenance of equipment.
• Publish research findings in peer-reviewed journals and present at conferences.
• Assist in the preparation of project reports, proposals, and documentation.

Requirements

• Have relevant competence in the areas of structural engineering, material science, statistics and programming basics.
• Have a degree in Civil Engineering, Mechanical Engineering or Material Science. Possessing a Master’s or PhD degree will be advantageous.
• Knowledge of AI / ML and common ML programming languages will be advantageous.

Key Competencies

• Able to build and maintain strong working relationships with people within and external to the university.
• Self-directed learner who believes in continuous learning and development
• Proficient in technical writing and presentation
• Possess strong analytical and critical thinking skills
• Show strong initiative and take ownership of work
• Able to carry out data preprocessing, develop statistical and regression models.
• Possess knowledge of the mechanical properties of structural steel and factors affecting its performance
• Able to prioritize tasks, meet deadlines, and manage multiple responsibilities.

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're seeking a Head of Engineering, Technology Architecture, and Operations to lead our Central Engineering group consisting of Solution Architecture, Cloud Infrastructure, Site Reliability Engineering, Backend Engineering, Technology Service & Program Management, Quality Engineering and SDET.

This role will drive change by collaborating closely with Line-of-Business Technology (LOBT) teams, including LOBT heads, business stakeholders, business analysts, application teams, infrastructure specialists and architects. They also champion innovation by utilizing emerging technologies to achieve market differentiation, establishing partnerships, exploring, and conducting proof-of-concept (POC) projects for new technologies.

Key Responsibilities:

• Collaborate with LOB to understand business goals, functions, applications, and technology landscapes. Develop architecture roadmaps, technology capabilities, and implementation plans.
• Provide technical vision, strategy, and lead the long-term architectural direction, focusing on reusable platforms/product components. Analyze and advise senior leadership on product architecture and adoption standards.
• Deeply understand the business and work with stakeholders to gather business and functional requirements, translating them into robust, scalable, and supportable technical specifications and architectures.
• Own end-to-end architecture, including detailed designs of systems and applications aligned with country and regional strategies. Lead the creation of design specifications for application development and modification. Define integration patterns.
• Map business requirements to solution components using best practices, establishing standards and processes. Understand and map application and infrastructure interdependencies. Think across technologies and define usage patterns.
• Create a roadmap for modernizing applications, utilizing modular, loosely coupled designs deployable on cloud-native architectures. Assist application teams in their modernization efforts.
• Develop and document design principles, service catalogs, and patterns as enterprise and solution architecture standards. Drive design consistency, reduce duplication, and enforce architecture models. Document processes and best practices. Promote standards, reusable components, code, and APIs.
• Identify and assess design options and trade-offs to address functional and non-functional requirements. Recommend designs considering current and target state architectures. Develop architecture specifications for engineering and execution.
• Ensure adoption and implementation of defined solutions. Provide technical expertise for systems architecture design and iteration. Collaborate with engineering teams on system integration standards.
• Lead governance forums for architecture alignment. Ensure regular reviews of architecture standards and patterns in response to evolving business and technology landscapes, with thorough vetting processes.
• Balance collaborative capabilities like design and engineering with strong governance on security, availability, and performance.
• Foster a culture of product innovation and excellence, characterized by collaboration, execution focus, customer-centricity, and purpose-driven outcomes.

Qualifications:

• Experience: 15+ years of progressive experience in technology leadership, including significant experience managing large engineering organizations.
• Technical Expertise:
  • Deep understanding of modern software development practices, cloud-native architectures, and DevOps methodologies.
  • Technical proficiency: Excellent understanding of technical architecture and contemporary application design patterns, such as microservices and serverless functions.
  • Comprehensive architectural knowledge: Solid grasp of End-to-End Architecture, encompassing Backend (Java), Front-End technologies, mobile applications (Android and iOS), Databases (SQL & NoSQL), Data Lake, RESTful APIs, and streaming technology.
  • Enterprise integration expertise: Deep understanding of Enterprise Integration and Messaging Patterns, along with SOA Governance practices.
  • Cloud-native experience: Proven ability to work in a cloud-native environment, including public cloud, containers, serverless, cloud data, credential and security management (keys, secrets, vaults, etc.), and service monitoring on cloud, PaaS, and container environments (AWS, GCP, Docker, ECS, Kubernetes, Infra-as-code, etc.).
  • Programming skills: Basic proficiency in at least one major programming language (Java, Golang, Python, etc).
  • Web development and database knowledge: Good understanding of web development standards and database technologies (Spring Boot, PostgreSQL, MongoDB, BigQuery).
  • DevOps and Agile familiarity: Good grasp of DevOps, SRE, and Agile methodologies and tools (Maven, Gradle, Github Actions, Cucumber).
  • Architecture frameworks: Familiarity with one or more Architecture Frameworks.
• Leadership Skills:
  • Proven ability to inspire and motivate teams, build consensus, and drive change.
  • Problem-solving: Exceptional problem analysis skills and a self-driven approach to discovering, defining, developing, and delivering data-driven solutions.
  • Hands-on approach: Willingness to be hands-on while maintaining strong attention to both framework and detail.
  • Independence and initiative: Ability to work independently and manage multiple concurrent initiatives.
• Strategic Thinking:
  • Strong analytical and problem-solving skills, with the ability to develop and execute long-term technology strategies.
  • Strategic alignment: Proven capability to grasp business strategies and processes, and translate them effectively into technological solutions.
• Communication Skills:
  • Collaborative spirit: A strong collaborator capable of working effectively within guilds and tribes. Collaboration and teamwork are crucial for success in this role.
  • Excellent written and verbal communication skills, with the ability to effectively interact with technical and non-technical stakeholders.
  • Communication and engagement: Excellent communication skills and ability to manage engagement through sharing strategic plans, providing execution updates, leading projects, and delivering status updates.
  • Stakeholder management: Ability to bridge the gap between stakeholders across Lines of Businesses, from C-level executives to Application Developers. Effective communication of technical concepts in clear and established terms, using appropriate channels and collaboration methods (both offline and online).

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Roles & Responsibilities

• Draft and compile comprehensive tender documents including specifications, drawings, and scope of work.
• Conduct detailed cost estimations and evaluate tenders to ensure competitive and accurate bids.
• Manage contract agreements and ensure compliance with contractual terms.
• Develop detailed quotations for clients, ensuring accuracy and alignment with project requirements.
• Verify that all required documentation is complete and submitted in a timely manner to meet deadlines.
• Monitor and manage project costs to avoid overspending and ensure financial efficiency.
• Develop and manage project budgets, ensuring they align with financial constraints and objectives.
• Evaluate price comparisons and prepare summaries to support cost control measures.
• Draft and process variation orders for changes in project scope or requirements.
• Generate and submit monthly progress reports to support progress payment claims and project tracking.
• Assess and negotiate with proposed subcontractors in consultation with the project manager, ensuring cost-effectiveness and quality standards.
• Manage and finalize accounts for both main and subcontractors, ensuring all financial obligations are met and discrepancies resolved.
• Participate in project meetings as required, providing input on cost-related issues and project progress.
• Perform other duties as assigned, which may include ad-hoc tasks and responsibilities related to project cost management.
• Liaise with Engineers and Managers regarding their purchasing requirements.
• Source and negotiate for equipment and supplies.
• Evaluate suppliers based on quality standards, delivery, and prices.
• Process purchase requisitions and create purchase orders.
• Provide administrative support as assigned.

Job Requirements:

• Proficiency in Microsoft Excel, Word, Power Point & AutoCAD drafting.

Other field of studies are welcome to apply

Job Description:
• Collaborate with the business analysts (BA) and Product Owners during the requirement gathering phase to review & understand the requirements to a deep level of understanding.
• Study and analyze all documentation on the SME lending process, from customer and RM origination to disbursement, to understand the business requirements and translate into test cases.
• Prepares test plans, test cases and test scripts. Write test cases and test scenarios (positive and negative) for assigned project.
• Execute regression tests, user acceptance testing and live verification.
• Report, track and determine priority of reported defects through discussions with users and logging in JIRA.
• Works with the development Team and SIT team during performance testing, regression testing, and UAT.
• Do timely tracking of issues and coordinating with users and tech team to resolve the issues within SLA (Response to users within 1 working day).
• Prepare the relevant documentation that documents the test scope, test data, test cases and overall testing progress
• Stays abreast of QA & Testing best practice and latest available tools, frameworks and standards



Requirements:
• Meticulous, analytical and process oriented, familiar with software development lifecycle
• You work smart with minimal handholding, and able to understand complex logics and workflows, so that test cases created are thorough and complete.
• Strong communication and collaboration skills, so that you can understand requirements clearly from users.
• A self-driven and highly motivated hands-on mentality
• Experience in UAT testing and using project management tools (Confluence, JIRA) is preferred
• Experience in banking industry and prior work experience in testing of digital lending platforms is preferred

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R21100074> <Cheryl Thng Wei Lin>

Responsibilities:
• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables
• Act as the single point of contact for entire scope of activities for company designated IT outsourcing account in the areas of infrastructure, application projects and security incidents/audits
• Adapt and implement company project methodologies, processes, documentation, tools and measurements in relation to project management
• Create project specifications, schedules as well as planning and securing of resource requirements
• Provide progress updates on assigned tasks for all projects in the weekly project meetings, as well as technical guidance on operating procedures and new projects
• Ensure that projects performed are in compliance with Company’s ISO quality standards and project management’s model
• Ensure all Service Requests and assigned projects’ tasks are completed as per agreed schedules
• Play an active supporting role in the development of project office within the customer’s environment to achieve defined functions and capabilities
• Any other ad-hoc duties as required or assigned

Requirements:
• Degree or Diploma in Computer Science or Information Technology or its equivalent
• At least 10 years of related experience in IT Infrastructure System Integration (SI) industry, specifically in the Project
• Management of medium to large projects
• PMP certification or its equivalent is an advantage
• At least 7 years of experience in Systems Administration with an in-depth technical knowledge on Infrastructure and Network Support
• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects
• Possess experience in managing RFP, RFQ and RFI
• Proven experience in strategic planning, risk and change management
• Knowledge of project management software tools and techniques is a must
• Strong leadership skills to lead and motivate the project team in project implementation and with ability to manage multiple projects simultaneously
• Effective influencing, organizational and problem-solving skills
• Excellent interpersonal, negotiation, communication skills and ability to interact with all levels
• Strong presentation skills and ability to write professionally

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R21100074> <Cheryl Thng Wei Lin>

Responsibilities:

• Hardware support: technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Requirement:

• 3 years of deskside support experience (MNC support experience is preferred)
• Experience in using ServiceNow is preferred
• Good deskside support technical skills and basic infrastructure knowledge
• Good communication and coordination skills
• English reading/writing/speaking skills (for non-English speaking countries)
• Be polite, patient, helpful
• Have a good sense of service mindset
• Have a good capacity of adaptability
• Willing to work overtime when required.

Key Responsibilities:

• Develop and execute digital marketing strategies to grow brand presence on Google, Xiaohongshu, TikTok, and other relevant platforms.

• Plan and manage content creation, including copywriting, video, and visual assets, tailored to each platform’s audience.

• Monitor and analyze campaign performance across platforms, making data-driven adjustments to maximize engagement and ROI.

• Identify and leverage trending topics and content opportunities to engage audiences and build brand affinity.

• Manage SEO, SEM, and other paid marketing initiatives on Google and other search engines.

• Collaborate with cross-functional teams, including design, product, and sales, to align marketing strategies with business goals.

• Maintain up-to-date knowledge of platform best practices, algorithm changes, and new features.

• Develop reports and insights on campaign performance and digital growth metrics.

Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field.

• Proven experience (3+ years) in digital marketing, with a strong focus on Google, Xiaohongshu, TikTok, and other social media platforms.

• Demonstrated success in creating and managing campaigns on multiple new media platforms.

• Strong analytical skills with experience in data analysis, KPI tracking, and report generation.

• Excellent written and verbal communication skills in both English and [Chinese or relevant language].

• Creative mindset with the ability to adapt quickly to changing digital trends.

• Knowledge of SEO, SEM, and digital advertising.

Preferred Qualifications:

• Familiarity with additional social media platforms and emerging trends.

• Experience in the home renovation, interior design, or furniture industry.

• Proficiency in graphic design or video editing tools is a plus.

About Us

TENTEN Partners is a specialist recruitment firm headquartered in Singapore. Since our launch in 2016, we have earned a strong reputation for delivering mid-to-senior level placements across the financial services sector. Our bespoke executive search and selection solutions are grounded in deep industry expertise and a responsive, agile approach. With an established global network and tailored service model, we are uniquely positioned to connect today’s top talent with tomorrow’s transformative opportunities.

What We Offer

Join a team that thrives on collaboration, respect, and transparency. Our dynamic, agile environment is free from excessive structure or bureaucracy, driven by an energetic commitment to excellence. We are passionate about delivering exceptional value to top-tier Consultancies, Vendors, and Banks. Our areas of technical specialisation include Development, Data Engineering, Pre-Sales, Architecture, Cyber Security, and Business Analysis/Project Management.

Requirements

• Proven ability to network and build relationships in your area of specialisation
• Resilience and a genuine passion for talent acquisition
• Minimum 3 years of recruitment experience, preferably in Technology
• A proven billing track record
• Experience working across South East Asia markets highly preferred
• Exceptional customer service and stakeholder management skills

Benefits

• Flexible working
• 25 days leave increasing yearly up to 30 days
• Best in industry commission scheme
• Training and Development for career progression
• Medical and mental health insurance and care
• Quarterly rewards and recognition events
• Yearly team trip to celebrate success
• Attendance at industry related conferences

If you’re ready to be part of our journey to success, we invite you to reach out. Please contact our Director – Head of Technology, Data, Digital at [email protected].