We are seeking a highly experienced Principal Product Consultant with extensive of experience in Triple A Plus and Temenos Wealth Manager. The ideal candidate will have a strong background in Wealth Management and Triple A+. This hybrid role requires a deep understanding of the domain and technical skills to drive product excellence and client satisfaction.

Responsibilities

• Lead the implementation and customization of Triple A Plus and Temenos Wealth Manager solutions for clients.
• Oversee the end-to-end project lifecycle, ensuring timely delivery and adherence to client requirements.
• Provide expert guidance on best practices and industry standards in Wealth Management.
• Collaborate with cross-functional teams to design and develop innovative solutions that meet client needs.
• Conduct thorough analysis of client requirements and translate them into technical specifications.
• Ensure seamless integration of Triple A Plus and Temenos Wealth Manager with existing client systems.
• Develop and maintain comprehensive documentation for all project phases, including requirements, design, and testing.
• Facilitate workshops and training sessions to empower clients with the knowledge to effectively use the implemented solutions.
• Monitor project progress and proactively address any issues or risks that may arise.
• Provide ongoing support and maintenance to clients, ensuring optimal performance of the implemented solutions.
• Stay updated with the latest trends and advancements in Wealth Management and related technologies.
• Contribute to the continuous improvement of internal processes and methodologies.
• Foster strong relationships with clients, understanding their business needs and providing tailored solutions.

Requirements

• Possess extensive experience in implementing and customizing Triple A Plus and Temenos Wealth Manager.
• Demonstrate a deep understanding of Wealth Management principles and practices.
• Exhibit strong analytical and problem-solving skills to address complex client requirements.
• Showcase excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
• Hold a relevant certification in Triple A Plus or Temenos Wealth Manager.
• Display a proactive approach to learning and staying updated with industry trends.
• Have a proven track record of successfully delivering large-scale projects in a hybrid work model.
• Show ability to work independently and manage multiple priorities in a fast-paced environment.
• Demonstrate strong organizational skills and attention to detail.
• Exhibit a client-centric mindset with a focus on delivering high-quality solutions.
• Possess a strong technical background with the ability to understand and translate complex technical concepts.
• Show commitment to continuous improvement and professional development.
• Hold a degree in a relevant field or equivalent work experience.

Certifications Required

• Certification in Triple A Plus or Temenos Wealth Manager is mandatory.

About Cognizant

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.

For Sewage and Drainage Pipe Jacking Project：

1. work in SG, Indonesia, HK;

2. 5years above site supervision and overall management experiences ;

3. Able to plan, design concept, organize resources for these projects.

4. Able to add value for the projects through design concept, machine selection, manpower allocation, good schedule and planning.

We are seeking a talented Principal Architect to join our Global Solution Architect team, focusing on Multi-Service Integrations. In this role, you will design solutions for large, multi-tower engagements across various business units, balancing technical and business skills. You will craft innovative business-IT solutions for clients’ transformation and outsourcing needs, using digital, IT outsourcing, applications development, management, and infrastructure services. This position requires prior experience as an overall solution or enterprise architect with a proven track record in solutioning and delivering projects.

Responsibilities

• Shall perform the role of a trusted technology advisor
• Is expected to drive large transformation work across key clientele – Existing and new
• Is expected to be part of large transformation programs and specifically platform driven /enabled transformation programs and drive the end to end solution for the pursuits
• Whiteboard > shape up the client thought process > evolve a conceptual solution > work with the eco-system and provide directions to the independent solution streams > stitch it together > iterate with the client and other technology architects deriving from a business need.
• Other technology architects include:

1. Technology architecture
2. Component Architecture
3. Application architecture
4. Information Architecture
5. Integration Architecture
6. Hardware Architecture
7. Network, Hosting Architecture
8. Deployment / Cloud Architecture

• Be integral part of pursuits with the Service line Sales / Pursuit leader / Client Partner community along with the deal team which may comprise of other architects
• Once sales are completed, the role may sometimes transition into delivering the solution that has been sold and continue to be the trusted advisor to the client
• Will report into the solutions leader for the Geo

Requirements

• Extensive years of experience in solutioning for large complex programs
• Preferable to have experience in supporting pursuits and delivering multiple transformation AND / OR other packaged solutions supporting value chains across various Industries
• Need to have a good understanding of the Insurance, Banking or Retail as a whole across LOBs
• Need to have significant experience in the APAC region designing and Implementing transformation programs
• Excellent verbal, written communication skills and executive presence
• Preferably having a Tech advisory background with clients in ASEAN region
• Necessary to have had hands on experience in solutioning large transformation deals
• Need to be familiar with various deal constructs and engagement models for stitching large transformation deals
• Familiarity and hands on experience with most technology clusters – Micro Services Architecture, Java, .Net Core, Oracle, ERP, Open standards / TOGAF / industry standard frameworks and various common cloud platforms
• Familiar with the latest trends and common solutions on Data Management & Analytics, AI, IOT, Digital Engineering principles
• Ability to understand the broad strategy of the enterprise, recommend solutions propositions keeping in mind the entire client eco-system which is fit for purpose.
• Ability to have conversations and present propositions to the CXO group and carry the relationship along driven by content.
• Ability to derive and drive development of executable solution from a defined business need / architecture towards an executable solution.
• Need to have experience in estimation model for sizing the solution

About Cognizant

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.

The Activity Director, Asia will lead and drive collaboration across the organization to identify needs and develop scalable solutions. Prioritize objectives and implement strategies to achieve company initiatives as part of the leadership team. Deploy data and research to drive cross-business corporate prioritization.

Responsibilities:

• Supporting senior leadership: Relaying information to department managers and directors, meeting with executives to develop strategies, and overseeing department projects
• Setting objectives: Working with the SVP to set goals and strategies, and providing guidance to departments and teams
• Identifying opportunities: Capitalizing on growth opportunities, market trends, and emerging technologies
• Building relationships: Developing and maintaining relationships with stakeholders, partners, and vendors
• Leading development: Leading the development of new products and services
• Representing the company: Representing the company at events and conferences
• Managing operations: Overseeing the day-to-day operations of multiple activities to ensure efficiency and the delivery of the on-going and upcoming projects
• Making decisions: Making important company decisions, such as signing agreements or partnerships, and deciding on budgets
• Improving the company: Determining company success and deciding on improvements
• Providing reports: Giving job performance reports at board meetings
• Managing staff: Directly and indirectly managing staff to enhance their professional development and personal growth
• Training and mentoring: Forming and leading internal teams, and providing training and mentorship as needed
• Managing client relationships: Managing relationships with key clients

Profile

• Minimum Bachelor’s Degree in any IT/Computer Science Discipline or Management
• 10+ years of experience in progressively responsible leadership roles, ideally in a relevant industry
• Good exposure to Salesforce, E-Commerce and other solution related Technologies
• Proven track record of successfully managing complex projects and driving results
• Minimum 6-7 years’ experience in a managerial role
• Strong experience in sales, business development, or client management roles
• Strong business acumen and influencing skills for business stakeholders
• Experience with Partner Management and Development
• Excellent interpersonal, communication skill and ability to interact with people at all levels of the organisation
• Strong organizational and ability to prioritize work to succeed under fast-paced environment
• Strong communication, interpersonal, public speaking, and leadership skills.
• An innovative and motivational mentality.
• Excellent management, decision-making, and problem-solving skills.
• Confident and goal-oriented.
• Current working knowledge of the industry and the willingness to maintain your knowledge.
• Commitment to continuous learning and development
• Demonstrated ability to work collaboratively across functional areas

About the role

An exciting opportunity awaits for a Technology & Media reporter to strengthen our Campaign Asia-Pacific content team.

Reporting to Campaign’s editor, the role involves producing editorial coverage of technology and media trends in Asia Pacific’s marketing communications industry for Campaign across all its media platforms (website, social media, podcast, video) and for live events. Generally, it involves work on daily newsletters in the mornings alongside weekly feature and larger project work during afternoons.

The role requires journalistic rigour and commitment to high quality content standards as a content producer of original work. We would like the technology and media reporter to be a charismatic team member who will serve as passionate brand ambassador for Campaign to the marketing communications industry’s various stakeholders.

Location: Singapore or Hong Kong

Key responsibilities

· Work with Campaign’s senior editors to develop and publish 5 pieces of assigned content (articles/videos/podcasts/video posts) for Campaign across all media platforms each week. At least one of these will be a lead-worthy in-depth feature. Another could be a video or multimedia feature.

· Lead a major technology or media project each year such as Campaign’s Tech MVP recognition programme, while contributing to other team projects such as Power List, Agency Report Card and Asia’s Top Brands.

· Network and build an extensive list of ad tech, digital platform, media agency and media publisher contacts throughout Asia-Pacific meet regularly with industry to develop stories and content ideas.

· Attend and report on Haymarket and industry events throughout Southeast Asia as required; moderate roundtables, panel discussions and client events as needed.

This role is for you if:

You have excelled working for a news media or content publisher

• You can multi-task in a fast-paced environment
• You have a hunger for journalism and a knack for developing contacts and getting industry scoops
• You enjoy networking, live events and maintaining professional relationships with the wider industry
• You know how to edit video and can help train others
• You work well with teammates and other departments in the business

Why work with us?

Haymarket Media Group values its people and strives to shape a better future with remarkable content. From paid content and subscription services; to integrated advertising and content marketing packages. We deliver market-leading branded experiences that inspire great decisions. From data and digital information solutions to live events, awards and professional education services.

Our benefits include:

· A competitive employee health benefits package

· Flexible hybrid working hours split between office and home

· Minimum 25 annual vacation days in addition to public holidays.

More about working for Haymarket

Putting social and environmental responsibility at the forefront of our business we have aligned our current sustainability goals with the United Nations Sustainable Development Goals. As we serve our audiences, clients and communities, we are committed to driving the meaningful change necessary to build a better world. The principles of diversity, inclusion, respect, responsibility and sustainability are at the heart of our business.

We want to support our people to balance their personal and professional lives and we believe our range of benefits encourages this. Nothing beats face-time with our colleagues to promote creativity and collaboration, we’ve therefore adopted a blended working model where full time employees can expect to spend 3 days of their week in the office and the other 2 working at a location of their choice.

Haymarket is proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.

Please send your resume to [email protected]

If you need any reasonable adjustments to enable you to fully participate in the recruitment process, please contact us at [email protected].

Come and join us and see for yourself how Haymarket is a rewarding and exciting place to work.

Project Overview

We are hiring research engineers interested in advancing the state of the art in data-efficient machine learning at SMART in the new program: Mens, Manus and Machina: How AI empowers people and the city in Singapore (M3S).

With the recent emergence of large language models (LLMs), the research engineers will assist in investigating how data-efficient and resource-efficient techniques, such as data attribution, data selection/reweighting, data valuation, data curation, Bayesian optimization, active learning, can be applied in the context of LLMs (as well as important issues involving AI privacy, model auditability and updatability).

Responsibilities

• Research on topics related to data-efficient machine learning, such as data attribution, data selection/reweighting, data valuation, data curation, Bayesian optimization, and active learning, in the context of LLMs.
• Investigate how these concepts as well as important issues involving AI privacy, model audibility, and updatability can be applied in the context of LLMs.
• Develop, implement, and evaluate experiments to characterise the feasibility and performance of the proposed research ideas.
• Collaborate with other PhD and undergraduate students to publish research results in top-tier conferences and journals, with focus on venues associated with the above-mentioned areas .

The research engineer will be jointly advised by Prof. Daniela Rus (MIT CSAIL), Prof. Alex 'Sandy' Pentland (MIT Media Lab), and Assoc. Prof. Bryan Low (NUS School of Computing), and based at SMART (Singapore-MIT Alliance for Research & Technology) in Singapore. The research engineer will have the opportunity to collaborate with PhD and undergraduate students, as well as Postdoctoral Fellows, within our research groups.

For more information on our research group and interests, visit

https://danielarus.csail.mit.edu/

https://www.media.mit.edu/people/sandy/overview/

https://www.comp.nus.edu.sg/~lowkh/research.html

Requirements

• Degree or Masters Degree in Computer Science, Machine Learning, Artificial Intelligence, or other related disciplines.
• Strong publication record at premier AI/ML venues such as ICML, ICLR, NeurIPS, CVPR, ACL, EMNLP or similar.
• Strong proficiency in programming.
• Strong proficiency in English and communication skills.
• Experience with machine learning and deep learning frameworks such as Pytorch, Tensorflow, among others.

To apply, please visit our website at: https://portal.smart.mit.edu/careers/career-opportunities

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified.

Job Description

1. Perform research in the following areas:

a. Global performance analysis, and/or

b. Global structural response analysis

2. Assist in conducting physical model tests, field experiments and numerical simulations to support the development of integrated physical-numerical modelling and simulations.

3. Collaborate with industry partners, affiliated research institutes and other relevant stakeholders to contribute to grant proposals for research funding consistent with the strategic goals of TCOMS.

4. Any other duties as assigned by supervisor.

Job Requirements

· Bachelor's/Master's Degree in Civil Engineering, Mechanical Engineering, Marine Engineering, Naval Architecture, Applied Mathematics or other related disciplines.

· Preferably having relevant research/industry experience with competent knowledge in some of the following areas: Offshore engineering, marine engineering, hydrodynamics, naval architecture and ocean engineering.

· At least 5 years of experience

· Prior knowledge in the following numerical methods/software/programming languages will be an advantage:

o CAD software such as SolidWorks, Rhino, AutoCAD

o Engineering tools such as WAMIT, SESAM and OrcaFlex

o Finite Element analysis tools such as SESAM, ABAQUS, Ansys

o Programming codes such as FORTRAN, Python, MATLAB, C++ or equivalent.

· Good interpersonal and communications skills.

· Ability to adapt and work effectively as members of a team.

· Good command of written and spoken language.

· Resourceful and self-driven with a high degree of professional integrity.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

KPMG has a strong Digital Transformation team in this region, and we are assisting several clients with End-to-End business transformation initiatives incorporating Supply Chain products such as COUPA, Jaggaer, o9, iValua and Zycus. Our practice is further expanding, and we are currently seeking a Supply Chain Director to join our team. You are expected to leverage your expertise in supply chain management to analyse existing processes, identify improvement opportunities, and develop innovative strategies that drive tangible business outcomes. This position is based in Singapore.

Responsibilities

• Responsible to generate sales and lead end-to-end consulting engagements focused on supply chain optimization including:
  • Conducting comprehensive assessments of clients' supply chain operations to identify inefficiencies, bottlenecks, and areas for improvement.
  • Developing and implementing strategic recommendations to enhance supply chain performance, streamline processes, and mitigate risks.
• Good Planning and Budget Management – the ability to work within time and budget constraints with high level of customer satisfaction.
• Lead various phases of project such as Response for Proposal (RFP), Requirement gathering, Fit Gap Analysis, E2E Solutioning, Efforts Submission, Business Blueprinting, Design, Build, Configurations, Data Migration, Testing (UT, SIT, UAT), Go-Live.
• Responsible for making solution recommendations considering scope and client requirements.
• Conducting risk analysis, managing mitigation plan, and monitoring dependencies on various projects
• Ensuring solution and design complies with the industry standards, processes and technical standards defined for the project.
• Build and maintain strong relationships with key client stakeholders, including C-level executives, to understand their business objectives, challenges, and priorities.

The ideal candidate should possess:

• Bachelor's degree from an accredited college or university is preferred.
• Minimum of 15+ years of experience in supply chain consulting or relevant industry roles, with a proven track record of delivering successful projects and driving measurable business impact.
• Experience in at least one of SCM applications like SAP S4/HANA, COUPA, Jaggaer, o9, iValua, and Zycus
• Strong expertise in supply chain planning, logistics, inventory management, procurement, and/or distribution.
• Demonstrated leadership capabilities, with experience in leading project teams, managing client relationships, and influencing stakeholders at all levels of an organization.
• Able to interpret and convert technical requirements into Client proposal offering solutions that addresses business needs.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Learning Technology Designer

Ignite the Future of Education with Stalford Academy!

At Stalford Academy, we’re more than just a PEI; we’re a launchpad for the next generation of innovators and thinkers. We pride ourselves on creating an environment where technology meets education, empowering our students to excel in an ever-evolving world. As we continue to push the boundaries of learning, we’re on the hunt for a visionary Learning Technology Designer to join our trailblazing team. If you’re passionate about shaping the future and revolutionizing education through cutting-edge tech, this is the perfect opportunity for you.

Your Mission

As a Learning Technology Designer at Stalford Academy, you’ll be the catalyst for transforming our educational landscape. Your role will be instrumental in weaving technology into the fabric of our curriculum, crafting digital experiences that captivate and engage. Collaborating with a dynamic team of educators, administrators, and IT professionals, you’ll design, implement, and fine-tune innovative learning technologies that make a real impact on students’ lives.

What You'll Do

Overview

As a Business Applications Technology Sales Professional, you are a master of the CRM & Low Code worlds, bringing life to the amazing AI-powered vision of Microsoft in this space. While there is plenty of competition on standalone CRM providers, there is no one who has to completeness of vision that Microsoft does and your role as a TSP is to partner closesly with Solution Sellers, Account Executives and key partners to bring that vision to life for our customers.

Identifies and engages with customer technical decision makers, while engaging sales team and delivering/driving sales strategy. Leverages customer context, portfolio expertise, and deep technical or industry knowledge to build credibility with customers. Leads and ensures complex technical wins. Leverages knowledge of resources and engages product and support teams to remediate escalated technical blockers. Scales wins through partner in a sell-with environment by promoting the partner within the Microsoft ecosystem. Acts as a subject matter expert on a particular competition. Develops strategic cross-workload/subsidiary and account-level responses to specific market threats. Represents the customer by acting as a role model for leveraging various internal resources.

Works with local marketing teams to provide feedback on corporate domain messages. Monitors, analyses, and provides input on proactive action plans. Applies, customizes, and guides colleagues to use existing demonstration assets. Adapts and extends architecture patterns to accommodate complex customer requirements. Applies and adapts sales methodologies to guide customers through digital transformation an advisor and innovator. Builds readiness plans for peers and proactively identifies gaps and new opportunities for learning. Oversees group training, one-to-many events with subject matter expertise across Microsoft solution areas/products. Acts as a thought leader on internal and external tech community posts.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Technical Leadership

• Leads and/oversees group training or one-to-many events (e.g., workshops, Webinars) to present and educate customers, partners, and colleagues with subject matter expertise across Microsoft solution areas/products. Builds readiness plans for peers and proactively identifies gaps and new opportunities for learning; identifies connections across platforms/workloads to promote collaborative learning. Monitors, responds to, and acts as a thought leader on internal and external tech community posts, establishes and leads vibrant tech communities, including community calls, sessions, hackathon, etc. and acts as a mentor to the community.

Solution Design and Proof

• Applies and adapts sales methodologies (e.g., catalyst, challenger sales) to guide customers through digital transformation as a trusted advisor across solution areas and uses innovation to challenge solutions against changing technology (e.g., Power Apps).
• Adapts and extends architecture patterns across technologies/solution areas to accommodate complex customer requirements and drive integration solutions for industry flavor; delivers assets that can be leveraged by others in the business.
• Applies, customizes, and guides colleagues to use existing demonstration assets; demonstrates and oversees demonstrations (e.g., architectural design sessions [ADS], proof of concept [POC] sessions, pilots, hackathons) of solutions and position solutions against competitors; leverages partner/customer teams as needed to prove capabilities and programmatic framework for re-use by the business. Leads the review of partner demonstrations and supports partners to ensure alignment with Microsoft standards.

Build Strategy

• Acts as the voice of the customer (VOC) by acting as a role model for leveraging various internal resources (e.g., OneList, End Customer Investment Funds [ECIFs]) and mentoring peers on best practices around internal resource usage; participates in Microsoft centric operations and cadences to align with customers as needed; acts as a go-to resource for customer success.
• Proactively develops strategic cross-workload/subsidiary and account-level responses to specific market threats by identifying market patterns and delivering feedback to business group on industry trends and needs.
• Works with local marketing teams to provide feedback on corporate domain messages; works with account teams to tailor and drive the win plans to audience for the local markets using knowledge of Microsoft offerings, their context in the competitive landscape, and broader market trends.
• Builds competitive knowledge, documents compete patterns across solution areas, and shares within the community to drive change and escalations for competitive selling strategies; acts as a subject matter expert on a particular competition; delivers competitive knowledge back to product and engineering teams.
• Monitors, analyzes, and provides input on proactive action plans to promote customer usage of key/prioritized Microsoft solutions/products that support customer’s business outcomes; identifies opportunities to promote usage.

Scale Customer Engagements

• Leads and ensures complex technical wins (e.g., cross-workload, cross-team, cross-geo, subsidiary-level impact) by establishing rules of engagement (e.g., role boundaries, handoff strategies), coaching others (e.g., technical sellers, account teams), leveraging knowledge of processes (e.g., Managed Service Provider [MSP], co-sell partners), tools, and programs (e.g., FastTrack, End Customer Investment Funds [ECIFs]); ensures and drives alignment of Microsoft technologies with future sector standards and requirements by working with industry boards and driving customer case studies and references. Identifies and engages with customer technical decision makers proactively while engaging sales team and delivering/driving sales strategy.
• Uses knowledge of customer context and deep technical, domain, cross-solution, and market/industry knowledge and experience to build credibility with customers individually or at scale.
• Leverages knowledge of resources (e.g., roles, Microsoft Technology Center [MTC], demo sites, virtual sites) and proactively engages product and support teams to remediate escalated technical blockers by conveying impact and anticipating and addressing future potential blockers based on needs.4

Scale Through Partners

• Scales wins through partner in a sell-with environment by promoting the partner within the Microsoft ecosystem (e.g., account teams) and drives the orchestration model for partner engagement at scale.

Qualifications

Required/Minimum Qualifications

• 10+ years of technology-related sales or technical sales experienceOR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience.

Additional or Preferred Qualifications (PQs)

• 7+ years of technology-related sales or technical sales experience in CRM/Low Code spaceOR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience
• OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 3+ years of technology-related sales or account management experience.
• CRM applications including Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service and how they translate into business impact and value.
• Expert understanding or 1 to 2 years’ experience selling into one of the following industries: Government , Financial Services, Telco and Healthcare.Broad understanding of commercial cloud offerings, Microsoft’s cloud platform, and/or competitors and related ecosystems.
• Relationship building with C-Suite
• Design Thinking and Solution Envisioning
• Strong presentation, white-boarding, and communication
• Passion and commitment for long-term customer success
• Ability to maintain a high level of productivity, manage multiple competing priorities and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.
• Organizational agility: able to coordinate stakeholders like Marketing, Engineering, Licensing, Legal, Technical, Executives etc.
• Problem solver and ability to work in rapidly changing environment effectively managing ambiguity.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Responsibilities:

• Manage coverage of telephone and email service support to customers to provide technical support in a timely and effective manner for all products
• Investigate customer complaint at 1st level. Advise and guide customer with solution. If problem cannot be resolve over phone or email, schedule technician and fix service appointment.
• Escalate appropriate customer’s complaints or queries to relevant departments or management
• Plan and liaise with Technicians on servicing scheduling and day-to-day matters
• Maintain high levels of customer engagement with a focus on customer satisfaction and loyalty.
• Prepare Product Warranty Letter and liaise with customer warranty related issues.
• Assist in establishing, tracking and monitoring service reports, customer satisfaction standards, and other performance metrics.
• Prepare purchase request and tracking of spare parts purchase.
• Any ad-hoc duties as prescribed by HOD or Management

Requirements:

• Minimum Diploma / Degree in Business or any Engineering Field
• 2 years’ experience in a similar capacity is preferred but not necessary
• Applicants with no prior experience but possess a strong willingness to learn may be considered for this role
• Working knowledge in customer service principles, processes and standards
• Prior experience in SAP would be advantageous but not a must
• Excellent communication and problem-solving skills, with good organisation ability
• Must be able to multitask in a fast-moving environment
• Must be effectively bi-lingual in English and Mandarin to handle English and Mandarin speaking customer’s complaints or queries to relevant departments or management.

4 days WFH, 1 day WFO

About audax

audax means courage. To have the courage to change the banking scene, eliminating constraints caused by existing legacy infrastructure. Our mission is to empower banks and financial institutions to scale and modernise at speed, reaching new customers without breaking the bank.

We began our journey supplying services to and powering Standard Chartered’s white-label plug and play Banking-as-a-Service (BaaS) solution, Standard Chartered nexus, through our technology capabilities. At audax, we seek go-getters who are hungry for growth and can bring fresh perspectives.

Website: https://www.audax.io

What you will be doing:

The sales support & admin executive is pivotal in supporting the day-to-day activities of our Chief Commercial Officer and the sales team .

Responsibilities:

· Sales Support: Assist the sales enablement team with day-to-day activities, including sales pitch and administrative preparations.

· Reporting & Analysis: Provide administrative support for sales presentations and proposals.

· Calendar & Schedule Management: Manage the Chief Commercial Officer’s (CCO) calendar, schedule meetings, and prioritize appointments based on urgency and importance

· Travel Arrangements: Coordinate travel plans, including flights, accommodations, and itineraries.

· Claims Submission: Ensure timely processing of claims submissions on Zoho system.

What you need to be successful in this role:

· Good communication, interpersonal and time management skills.

· Proficient in MS Office, and Zoho

· Experience in processing claims in Zoho or other expense reporting software.

Java Developer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Java Developer to join our banking and financial team in Singapore to develop and deploy web-based and server applications using J2EE technologies.

Responsibilities:

- Participate the activities in Software Development Life Cycle for the development and implementation of application systems

- Assist in delivering functional and technical specification for IT application systems.

- Perform application development including system analysis & design, program coding, system test and application implementation.

- Perform application system administration, maintenance and support.

- Conduct feasibility study and proof-of-concept exercise for various IT projects.

Requirements:

- Software development qualification and/or relevant work experience

- Exposure in web development

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Job Description:

We are currently seeking talented individuals with:

• A PhD in many-body quantum physics or similar
• Able to do literature review and summarize the main findings from the literature
• Competence in numerical many-body quantum physics
• Competence in disseminating the outcomes of the research including in peer-reviewed academic publications of international standing
• Ability to support the research team
• Perform other tasks as required by the Principal Investigator

Job Requirements:

To apply for this position, applicants should be:

• Proficiency or understanding many-body quantum systems out of equilibrium
• Expertise in simulating many-body quantum systems
• Proficient communication and writing skills in English
• Possess excellent problem-solving abilities as well as strong attention to detail.
• Someone who can work independently while still collaborating effectively within a team environment when needed.

Job Description:

We are looking for one (1) Research Fellow for research activities in the following areas:

(a) Theory and computational modeling of electromagnetism in media, plasmonic systems, and metamaterials, including cavity quantum electrodynamics.

(b) Inverse design in nanophotonics or quantum nanophotonics.

(c) Application of plasma modeling tools like particle-in-cell and magnetohydrodynamics to plasmonic or excitonic systems.

(d) Study novel optoelectronic effects in low-dimensional materials and time crystals.

The applicants should have a Bachelor's degree (for the Research Assistant position) or a Ph.D. degree (for the Research Fellow position) in Physics, Applied Physics, Engineering, or Applied Mathematics. Preference will be given to those with a strong publication record, open-minded, independent, and able to collaborate with other team members and experimental partners. Ph.D. students (graduating within 6 months) with relevant expertise are also encouraged to apply.

Technical requirements:

(a) Ability to formulate physical models and solve the formulated equations analytically or numerically.

(b) Strong foundation in numerical simulation, including developing and modifying existing codes to include multiple physics.

(c) Solid foundation in electromagnetism, quantum mechanics, solid-state physics, material sciences, and computational methods like finite-difference-time-domain, finite-element, particle-in-cell, etc.

Job Description

The End User Computing (EUC) team in SIA provides IT services for all SIA Group employees in Singapore and Overseas. We are looking for an experienced professional with relevant experience to be part of the EUC team and play a significant role in modernizing our enterprise authentication system. This position also offers significant opportunity to contribute to the enhancement of our security posture by enabling Multi factor Authentication (MFA) and Single Sign-On (SSO) solutions.

Responsibilities

•Design, implement, and maintain a robust enterprise authentication system with a focus on Multi-Factor Authentication (MFA) and Single Sign-On (SSO).

•Evaluate and assess various solutions available in the market and conduct Proof of Concepts (PoC) to determine the best fit for the organization.

•Stay abreast of industry best practices and emerging technologies to continuously enhance and improve authentication mechanisms.

•Collaborate with cross-functional teams to ensure alignment with overall security strategy.

•Develop and execute a comprehensive migration plan to transition users to the new MFA solution.

•Implement effective change management strategies to minimize disruption and ensure a smooth transition.

•Collaborate with application owners and development teams to seamlessly integrate applications with the new SSO solution.

•Define standard and create authentication patterns for application integration.

•Troubleshoot and resolve any issues related to SSO integration, ensuring optimal performance.

•Act as a subject matter expert and provide guidance to internal stakeholders.

Required Skills

•Bachelor’s degree in computer science, Information Technology, or a related field.

•Proven experience in designing and implementing enterprise authentication solutions.

•Solid understanding of Single Sign-On (SSO) and experience with SSO solution implementation.

•Familiarity with identity and access management (IAM) concepts and technologies.

•Strong knowledge of security best practices.

•Excellent communication and interpersonal skills to collaborate effectively with teams.

•Good working knowledge in Active Directory, Single Sign-On, 2 Factor Authentication, Encryption, LDAP/LDAPS, RADIUS protocol, SAML 2.0, Open ID Connect and OAuth 2.0.

•A good understanding of SDLC and Agile methodology.

•Enterprise Architecture (TOGAF) or Microsoft Certification (MCSE) preferred.

•Exposure to ITIL (Incident, Problem & Change management) preferred.

•Ability to work independently, multi-task, and take ownership.

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

As a leading travel technology company, Traveloka manages a vast ecosystem of APIs, microservices, cloud infrastructures, and front-end applications (web and mobile) that serve millions of users worldwide. On the back side, we operate large-scale data pipelines and internal business operations, many are engineered in-house, which require robust security measures to protect user data, intellectual property, and sensitive corporate information.

The Security Engineering Manager will take a holistic approach to safeguarding our engineering assets, working and managing across multiple teams including DevSecOps, Product Security, and Offensive Security. Success in this role requires strong analytical, problem-solving, and leadership abilities, as well as the capacity to think from defensive, offensive, and engineering perspectives to craft tailored security solutions for our unique environment. The ideal candidate will not only be proficient in using readily available or off-the-shelf tools but will also have the expertise to assess when and how custom security tools need to be developed and maintained with a software engineering perspective to address specific challenges.

Requirements:

• Proven experience managing Security Engineering or Software Engineering teams, with at least 7 years of extensive expertise in cybersecurity.
• Strong background in leading cybersecurity or software development projects using agile methodologies.
• Experience securing applications in fast-paced environments with frequent changes.
• Proficient in general-purpose programming languages (e.g., Python) and Object-Oriented Programming (e.g., Java).
• Hands-on experience with cloud platforms like AWS and GCP, including platform- specific security features and common security tools.
• Familiarity with modern technologies such as containerization, managed container services, serverless functions, infrastructure as code, API gateways, BFF (Backend for Frontend), CI/CD, and microservices.
• Deep technical knowledge of web, mobile, OS, and network security
• Able to practically demonstrate various security tests and control implementation such as SAST, DAST, SCA, WAF, secure-by-design, and secure application framework.
• Excellent verbal and written communication skills.
• Strong self-initiative to bridge gaps between Software Engineering, Infrastructure Engineering, and Security Engineering, while providing a security framework for the entire technology team and management.
• Commitment to cybersecurity with a dedication to continuous learning and staying updated on new technologies.
• Experience in CTF, bug bounty programs, presenting at security conferences, or publications is a plus.
• Experience with penetration testing, red teaming, or purple teaming is a plus.
• Web development experience or developing security tools is a plus.
• Relevant technical security certifications (e.g., Offensive Security, CREST, SANS GIAC) are a plus

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Our team is seeking an passionate Commercial Strategy & Growth Manager to join us as we create and deliver mission critical services and processes to enable Traveloka Travel Activities, specifically in our Supply side.As a Commercial Strategy & Growth Manager, you play a crucial role in the development of sustainable and profitable value growth for Traveloka and our customers, with the primary responsibility of Commercial Strategy maximization efforts for all revenue streams under Experience domain. This role includes the development and implementation of the necessary strategic frameworks, governance routines, and analytic tools that will enable you to deliver actionable recommendations to improve promotion investment Return on Investment (ROI).

In this high-impact role, you will be working collaboratively with cross-functional stakeholders, particularly, the Market Management team.Your responsibility include:

• Define and drive the agenda for the overarching commercial strategic growth framework for Experience product.
• Define strategy to realize financial goals in a sustainable and consistent manner in collaboration with Marketing, Supply Management, and Finance.
• Develops tools to enhance and integrate descriptive and predictive demand and financial analytics to optimize and streamline pricing scenario development and decision-making process.
• Partner with Marketing and Supply Management teams to define the role of pricing in categories, ensure alignment to brand objectives and consideration of competitive pricing and promo strategies.
• Responsible for analysis, execution, and score carding of strategic pricing recommendations, and lead communication and alignment to Marketing and Supply Management organizations on its development, execution, and review
• Identify where to unlock opportunities for scalability of commercial strategies. Lead recommendations for customer specific trade optimization solutions in partnership with Supply Management team
• Monitor the implementation of quantitative models to optimize efficiency and effectiveness of the Market & Partnership team outputs, ensure the model is reflective of the business objectives
• Work closely with Product to align between tech enablement and supply needs & strategy; esp. to establish scalability

Job Requirements:

• Bachelor's degree in Business Administration, Finance, or any other relevant field, or other relevant fields from reputable universities with minimum GPA of 3.5/4.0. An MBA or Master's Degree in the aforementioned field is a plus.
• 5 years or more of working experience.
• Proven experience as a Commercial Strategy Manager. Experience in the travel industry, other technology company, or global consulting field is a plus.
• Strong analytical mindset and an excellent understanding of the P&L and key RGM levers to drive both top and bottom line growth.
• Must have a high level of analytical skills, with an ability to distil information and uncover insights from a variety of sources.
• Strong project management skills, with the ability to manage multiple initiatives simultaneously and deliver results within deadlines.
• Demonstrate ability to collaborate effectively with cross-geography and cross-functional teams, and stakeholders at all levels.
• Excellent communication skill in English, both written and verbal, with the ability to present ideas and influence stakeholders effectively.
• A quick learner to absorb new knowledge in the fast-changing and dynamic industry, and synthesize learnings into strategic growth levers that generate tangible business impacts.
• Strong interpersonal skills and possession of a full understanding of professional business ethics, decorum and social skills.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

As a University of Applied Learning, SIT works closely with industry in our research pursuits. Our research staff will have the opportunity to be equipped with applied research skill sets that are relevant to industry demands while working on research projects in SIT.

The primary responsibility of this role is to deliver on an industry innovation research project where you will be part of the research team to develop a first-of-its kind AI-assisted integrated NDT verification system for reusability of structural steel with accuracy of ±10% at confidence level of 95%. The key innovation is to use AI to analyse a bigger data set and build a multi-parameter machine learning (ML) model that integrate the complex mechanical properties obtained from DT and the electric/magnetic permeability data obtained from NDT to predict the critical material characteristics of reusable steels.

Key Responsibilities

• Participate in and manage the research project with Principal Investigator (PI), Co-PI and the research team members to ensure all project deliverables are met.
• Undertake these responsibilities in the project:
  1. Establishing test result database: Conducting both DTs and NDTs on the same samples to create a comprehensive dataset for AI model development, managing data collection processes on-site at the collaborator’s factory, and ensuring the accuracy and integrity of the collected data.
  2. Developing statistical model: Utilizing DT results to develop statistical models for estimating mechanical characteristics based on normal distribution and analyzing statistical data to support model development.
  3. Developing and verifying the AI model: Developing various regression models and evaluate their feasibility and suitability, conducting model fitting and verification phases using training and test datasets and ensuring the selected model meets the accuracy criteria (±10% at 95% confidence) for individual mechanical characteristics and overall classification results (grade determination).
  4. Validation of the method: Implementing the proposed method and AI model in test bedding cases, measuring the impact of the method in terms of time and cost savings and developing implementation guidelines based on validation results.
• Carry out Risk Assessment, and ensure compliance with Work, Safety and Health Regulations.
• Coordinate procurement and liaison with vendors/suppliers.
• Work independently, as well as within a team, to ensure proper operation and maintenance of equipment.
• Publish research findings in peer-reviewed journals and present at conferences.
• Assist in the preparation of project reports, proposals, and documentation.

Requirements

• Have relevant competence in the areas of structural engineering, material science, statistics and programming basics.
• Have a degree in Civil Engineering, Mechanical Engineering or Material Science. Possessing a Master’s or PhD degree will be advantageous.
• Knowledge of AI / ML and common ML programming languages will be advantageous.

Key Competencies

• Able to build and maintain strong working relationships with people within and external to the university.
• Self-directed learner who believes in continuous learning and development
• Proficient in technical writing and presentation
• Possess strong analytical and critical thinking skills
• Show strong initiative and take ownership of work
• Able to carry out data preprocessing, develop statistical and regression models.
• Possess knowledge of the mechanical properties of structural steel and factors affecting its performance
• Able to prioritize tasks, meet deadlines, and manage multiple responsibilities.

Roles & Responsibilities

• Draft and compile comprehensive tender documents including specifications, drawings, and scope of work.
• Conduct detailed cost estimations and evaluate tenders to ensure competitive and accurate bids.
• Manage contract agreements and ensure compliance with contractual terms.
• Develop detailed quotations for clients, ensuring accuracy and alignment with project requirements.
• Verify that all required documentation is complete and submitted in a timely manner to meet deadlines.
• Monitor and manage project costs to avoid overspending and ensure financial efficiency.
• Develop and manage project budgets, ensuring they align with financial constraints and objectives.
• Evaluate price comparisons and prepare summaries to support cost control measures.
• Draft and process variation orders for changes in project scope or requirements.
• Generate and submit monthly progress reports to support progress payment claims and project tracking.
• Assess and negotiate with proposed subcontractors in consultation with the project manager, ensuring cost-effectiveness and quality standards.
• Manage and finalize accounts for both main and subcontractors, ensuring all financial obligations are met and discrepancies resolved.
• Participate in project meetings as required, providing input on cost-related issues and project progress.
• Perform other duties as assigned, which may include ad-hoc tasks and responsibilities related to project cost management.
• Liaise with Engineers and Managers regarding their purchasing requirements.
• Source and negotiate for equipment and supplies.
• Evaluate suppliers based on quality standards, delivery, and prices.
• Process purchase requisitions and create purchase orders.
• Provide administrative support as assigned.

Job Requirements:

• Proficiency in Microsoft Excel, Word, Power Point & AutoCAD drafting.

Other field of studies are welcome to apply

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're seeking a Head of Engineering, Technology Architecture, and Operations to lead our Central Engineering group consisting of Solution Architecture, Cloud Infrastructure, Site Reliability Engineering, Backend Engineering, Technology Service & Program Management, Quality Engineering and SDET.

This role will drive change by collaborating closely with Line-of-Business Technology (LOBT) teams, including LOBT heads, business stakeholders, business analysts, application teams, infrastructure specialists and architects. They also champion innovation by utilizing emerging technologies to achieve market differentiation, establishing partnerships, exploring, and conducting proof-of-concept (POC) projects for new technologies.

Key Responsibilities:

• Collaborate with LOB to understand business goals, functions, applications, and technology landscapes. Develop architecture roadmaps, technology capabilities, and implementation plans.
• Provide technical vision, strategy, and lead the long-term architectural direction, focusing on reusable platforms/product components. Analyze and advise senior leadership on product architecture and adoption standards.
• Deeply understand the business and work with stakeholders to gather business and functional requirements, translating them into robust, scalable, and supportable technical specifications and architectures.
• Own end-to-end architecture, including detailed designs of systems and applications aligned with country and regional strategies. Lead the creation of design specifications for application development and modification. Define integration patterns.
• Map business requirements to solution components using best practices, establishing standards and processes. Understand and map application and infrastructure interdependencies. Think across technologies and define usage patterns.
• Create a roadmap for modernizing applications, utilizing modular, loosely coupled designs deployable on cloud-native architectures. Assist application teams in their modernization efforts.
• Develop and document design principles, service catalogs, and patterns as enterprise and solution architecture standards. Drive design consistency, reduce duplication, and enforce architecture models. Document processes and best practices. Promote standards, reusable components, code, and APIs.
• Identify and assess design options and trade-offs to address functional and non-functional requirements. Recommend designs considering current and target state architectures. Develop architecture specifications for engineering and execution.
• Ensure adoption and implementation of defined solutions. Provide technical expertise for systems architecture design and iteration. Collaborate with engineering teams on system integration standards.
• Lead governance forums for architecture alignment. Ensure regular reviews of architecture standards and patterns in response to evolving business and technology landscapes, with thorough vetting processes.
• Balance collaborative capabilities like design and engineering with strong governance on security, availability, and performance.
• Foster a culture of product innovation and excellence, characterized by collaboration, execution focus, customer-centricity, and purpose-driven outcomes.

Qualifications:

• Experience: 15+ years of progressive experience in technology leadership, including significant experience managing large engineering organizations.
• Technical Expertise:
  • Deep understanding of modern software development practices, cloud-native architectures, and DevOps methodologies.
  • Technical proficiency: Excellent understanding of technical architecture and contemporary application design patterns, such as microservices and serverless functions.
  • Comprehensive architectural knowledge: Solid grasp of End-to-End Architecture, encompassing Backend (Java), Front-End technologies, mobile applications (Android and iOS), Databases (SQL & NoSQL), Data Lake, RESTful APIs, and streaming technology.
  • Enterprise integration expertise: Deep understanding of Enterprise Integration and Messaging Patterns, along with SOA Governance practices.
  • Cloud-native experience: Proven ability to work in a cloud-native environment, including public cloud, containers, serverless, cloud data, credential and security management (keys, secrets, vaults, etc.), and service monitoring on cloud, PaaS, and container environments (AWS, GCP, Docker, ECS, Kubernetes, Infra-as-code, etc.).
  • Programming skills: Basic proficiency in at least one major programming language (Java, Golang, Python, etc).
  • Web development and database knowledge: Good understanding of web development standards and database technologies (Spring Boot, PostgreSQL, MongoDB, BigQuery).
  • DevOps and Agile familiarity: Good grasp of DevOps, SRE, and Agile methodologies and tools (Maven, Gradle, Github Actions, Cucumber).
  • Architecture frameworks: Familiarity with one or more Architecture Frameworks.
• Leadership Skills:
  • Proven ability to inspire and motivate teams, build consensus, and drive change.
  • Problem-solving: Exceptional problem analysis skills and a self-driven approach to discovering, defining, developing, and delivering data-driven solutions.
  • Hands-on approach: Willingness to be hands-on while maintaining strong attention to both framework and detail.
  • Independence and initiative: Ability to work independently and manage multiple concurrent initiatives.
• Strategic Thinking:
  • Strong analytical and problem-solving skills, with the ability to develop and execute long-term technology strategies.
  • Strategic alignment: Proven capability to grasp business strategies and processes, and translate them effectively into technological solutions.
• Communication Skills:
  • Collaborative spirit: A strong collaborator capable of working effectively within guilds and tribes. Collaboration and teamwork are crucial for success in this role.
  • Excellent written and verbal communication skills, with the ability to effectively interact with technical and non-technical stakeholders.
  • Communication and engagement: Excellent communication skills and ability to manage engagement through sharing strategic plans, providing execution updates, leading projects, and delivering status updates.
  • Stakeholder management: Ability to bridge the gap between stakeholders across Lines of Businesses, from C-level executives to Application Developers. Effective communication of technical concepts in clear and established terms, using appropriate channels and collaboration methods (both offline and online).

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Job Summary:

• Extensive Salesforce experience with exposure to various SFDC clouds
• Expertise in creating Lightning components (Aura knowledge is a must, LWC will be additional advantage)
• Knowledge of PSS is an additional advantage
• Apex Enterprise Patterns Knowledge/Experience
• Well versed in any modern IDE (like VS code) and familiar with Git/Bit Bucket
• Expertise in providing solution for complex requirement
• Proven track record achieving desired business outcomes through defining system architecture, identifying gaps between current and desired end-states, and delivering comprehensive solutions
• Extensive experience developing advanced Apex, Lightning Web Components, advanced complex triggers, Visualforce pages, SOQL, scheduled batch jobs, and SOAP/REST Integrations
• Professional experience authoring requirements, definition, design, and other related project and system documentation
• Demonstrated ability to effectively identify and translate user requirements in business, functional, and test scenarios for project of various sizes and complexity
• Ability to leverage customization of Salesforce objects, Salesforce workflows, and Process Builder to automate processes and improve Service productivity/adoption
• Hands-on experience in data management including uploading/cleaning-up data using data loader, creating validation rules, pick list values, and lookup filters to ensure data quality
• Demonstrated experience designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, Visualforce pages, and email generation according to application requirements
• Strong knowledge of Salesforce configuration capabilities and be able to recommend best practices and identify areas where custom development is required

Roles and Responsibilities:

• Support key business processes and applications through hands-on configuration and development, coordination of new development requests, and management of application integration to Salesforce
• Provide and design solutions and required architecture to business requests for Salesforce environments
• Develop and review specifications for enhancements to Enterprise Applications and associated database environments
• Design and build high-performance, reusable, and reliable Apex code with best practices
• Translate requirements defined in business, functional, and use case documents or operational artifacts into solutions in the Salesforce Platform
• Develop and execute comprehensive system test plans, conditions, test scripts, and test cases
• Recommend and facilitate best fit solutions through accurate assessment of workflow, data, and other process related problems
• Test bug fixes to ensure performance success as per requirements and deploy them to production
• Complete regular internal system audits and prepare for upgrades
• Collaborate with business partners to establish suitable processes to support development and change management activities
• Assist in the creation and delivery of related user documentation and end-user training to grow the Salesforce skillset and adoption across the organization

Job Summary

The Lead Salesforce Architect role will be responsible for building and mentorship of a multi-skilled Salesforce team as well as design and implementing Salesforce solutions for our customers that follow best practices in both IT and Salesforce projects.

Responsibilities

• Manage robust teams of Salesforce.com delivery team members, including BAs, Tech Leads, Architects, Developers & QA
• Perform project and program management activities, including project financials.
• Liaise and manage collaboration between horizontals to bring in synergies and ensure successful delivery
• Take accountability of delivery of work packages to customer facing project teams, ensuring packages are delivered on time and with quality
• Ensure for all projects, each Apex method developed has an equivalent test method with at least one valid unit test (using an assertion)
• Ensure total test coverage within QA and higher environments is at least 85%
• Ensure all code is peer-reviewed against Cognizant development standards prior to deployment to QA
• Maintain and publish Salesforce development standards to broader technical teams on a quarterly basis
• Ensure developers are incorporating code review feedback prior to deployment to QA. Enforce the practice with regular training & project audits.
• Ensure version control has been correctly setup at the beginning of the project
• Ensure all developers are using version control as the source of truth for development
• Be an active part of the COE, owing technical & solution reviews for all projects on a regular basis
• Reporting to internal senior management or Leadership teams on the overall engagement (across different dimensions like delivery, bid management, staffing, financials etc.
• Ability to understand pain areas of business and present workable solutions
• Acts as the escalation point when issues arise and understand what to do and who to work with to resolve them.
• Ability to stay focused in a fast-paced, high-energy, challenging environment where there are multiple competing priorities on a daily basis.
• Work closely with business analysts, architects, developers, testers and a variety of IT and business stakeholders.
• Keeping up to date with Salesforce releases and new functionality.
• Adhere to company and project standards and guidelines.
• Accurate time management and reporting of own work.
• Quality, on time delivery of agreed deliverables.
• Ability to work on multiple applications/ projects/ BAU enhancement simultaneously and must have a “can do” attitude.
• Grow the maturity of our practice by leading internal initiatives to further develop methodology, tooling, and skillsets. This includes owning our Architect & CTA Academy, enable CICD & version control for all projects
• Define & enable development plan for TL’s to make them into strong TA’s
• Help drive bootcamp for developers and enforce best practices in all our developers

Requirements

• Extensive years of experience in handling large delivery engagements with a strong experience in managing SFDC programs
• Deep knowledge and expertise across the Salesforce.com platform (Sales Cloud, Service Cloud, etc.), including experience delivering complex SFDC solutions
• Has delivered multiple full end-to-end Salesforce.com implementations/projects, especially including highly integrated/complex ecosystems. Understands how to deliver capabilities on Salesforce AppExchange products
• Strong program management and problem-solving skills
• Should have excellent presentation and written communications skills
• Strong Exposure to SDLC and Agile methodologies
• Exceptionally strong in scope management
• Has ownership for key projects’ timelines, deliverables, budget and metrics
• Proven ability to efficiently manage a portfolio and drive operational improvements
• Should be flexible in time and attitude
• Works independently to manage the whole program and respective stakeholders/ and projects
• Hands on experience with setting up branching strategy, version control & CICD

Qualifications

• Platform Developer I (mandatory)
• Platform Developer II (desirable)
• Salesforce Application Architect (mandatory)
• Salesforce System Architect (desirable)
• Integration Architecture certified (desirable)
• TOGAF Certified (desirable)
• Project Management or Delivery focused certification (mandatory)

Key Responsibilities:

• Develop and execute digital marketing strategies to grow brand presence on Google, Xiaohongshu, TikTok, and other relevant platforms.

• Plan and manage content creation, including copywriting, video, and visual assets, tailored to each platform’s audience.

• Monitor and analyze campaign performance across platforms, making data-driven adjustments to maximize engagement and ROI.

• Identify and leverage trending topics and content opportunities to engage audiences and build brand affinity.

• Manage SEO, SEM, and other paid marketing initiatives on Google and other search engines.

• Collaborate with cross-functional teams, including design, product, and sales, to align marketing strategies with business goals.

• Maintain up-to-date knowledge of platform best practices, algorithm changes, and new features.

• Develop reports and insights on campaign performance and digital growth metrics.

Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field.

• Proven experience (3+ years) in digital marketing, with a strong focus on Google, Xiaohongshu, TikTok, and other social media platforms.

• Demonstrated success in creating and managing campaigns on multiple new media platforms.

• Strong analytical skills with experience in data analysis, KPI tracking, and report generation.

• Excellent written and verbal communication skills in both English and [Chinese or relevant language].

• Creative mindset with the ability to adapt quickly to changing digital trends.

• Knowledge of SEO, SEM, and digital advertising.

Preferred Qualifications:

• Familiarity with additional social media platforms and emerging trends.

• Experience in the home renovation, interior design, or furniture industry.

• Proficiency in graphic design or video editing tools is a plus.

Responsibilities:

• Hardware support: technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Requirement:

• 3 years of deskside support experience (MNC support experience is preferred)
• Experience in using ServiceNow is preferred
• Good deskside support technical skills and basic infrastructure knowledge
• Good communication and coordination skills
• English reading/writing/speaking skills (for non-English speaking countries)
• Be polite, patient, helpful
• Have a good sense of service mindset
• Have a good capacity of adaptability
• Willing to work overtime when required.