Job Description

The End User Computing (EUC) team in SIA provides IT services for all SIA Group employees in Singapore and Overseas. We are looking for an experienced professional with relevant experience to be part of the EUC team and play a significant role in modernizing our enterprise authentication system. This position also offers significant opportunity to contribute to the enhancement of our security posture by enabling Multi factor Authentication (MFA) and Single Sign-On (SSO) solutions.

Responsibilities

•Design, implement, and maintain a robust enterprise authentication system with a focus on Multi-Factor Authentication (MFA) and Single Sign-On (SSO).

•Evaluate and assess various solutions available in the market and conduct Proof of Concepts (PoC) to determine the best fit for the organization.

•Stay abreast of industry best practices and emerging technologies to continuously enhance and improve authentication mechanisms.

•Collaborate with cross-functional teams to ensure alignment with overall security strategy.

•Develop and execute a comprehensive migration plan to transition users to the new MFA solution.

•Implement effective change management strategies to minimize disruption and ensure a smooth transition.

•Collaborate with application owners and development teams to seamlessly integrate applications with the new SSO solution.

•Define standard and create authentication patterns for application integration.

•Troubleshoot and resolve any issues related to SSO integration, ensuring optimal performance.

•Act as a subject matter expert and provide guidance to internal stakeholders.

Required Skills

•Bachelor’s degree in computer science, Information Technology, or a related field.

•Proven experience in designing and implementing enterprise authentication solutions.

•Solid understanding of Single Sign-On (SSO) and experience with SSO solution implementation.

•Familiarity with identity and access management (IAM) concepts and technologies.

•Strong knowledge of security best practices.

•Excellent communication and interpersonal skills to collaborate effectively with teams.

•Good working knowledge in Active Directory, Single Sign-On, 2 Factor Authentication, Encryption, LDAP/LDAPS, RADIUS protocol, SAML 2.0, Open ID Connect and OAuth 2.0.

•A good understanding of SDLC and Agile methodology.

•Enterprise Architecture (TOGAF) or Microsoft Certification (MCSE) preferred.

•Exposure to ITIL (Incident, Problem & Change management) preferred.

•Ability to work independently, multi-task, and take ownership.

Job Description

You will be a member of the team responsible for managing IT Infrastructure and delivering End User Computing (EUC) services to all SIA Group employees.

Responsibilities

• Oversee IT Infrastructure used for delivering End User Computing (EUC) services, which includes authentication and authorisation services, single sign-on, remote access, desktop virtualization, end-point security, file and print services.
• Directly responsible for managing EUC private cloud based on Nutanix HCI (Hyper-Converged Infrastructure), including capacity management, procurement and deployment of data centre servers used for EUC services.
• Responsible for managing enterprise Citrix VDI (Virtual Desktop Infrastructure).
• Responsible for designing and architecting IT solutions. Guide end-to-end implementation of IT solutions, along with change management activities.
• Conduct proof of concepts to assist in defining technology direction that enable employee productivity.
• Review performance of EUC services with IT service providers, provide recommendations, and oversee resolution of operational issues.
• Provide third level support for incidents and problems in designated areas of expertise.

Requirements

• Degree in computer engineering, computer science or equivalent.
• At least 7 years of experience in a managing IT infrastructure.
• Good working knowledge in Desktop Virtualization & Citrix certification.
• Good working knowledge in Hyper-Converged Infrastructure & Nutanix certification.
• Broad technology experience encompassing architecture, network design and IT operations.
• Ability to apply the latest technology best practices and trends in delivering IT services, and in establishing the overall direction and control of the IT function.
• Good working knowledge in Active Directory, DNS/DHCP, Single Sign-On, LDAP/LDAPS, 2 Factor Authentication, Encryption, Enterprise back-up, and Windows Server.
• A good understanding of SDLC and Agile methodology.
• Enterprise Architecture or Microsoft Certification preferred.
• Exposure to ITIL (Incident, Problem & Change management) preferred.
• Ability to work independently, multi-task, and take ownership.
• Excellent Communication – verbal and written.

Position title: Sales Engineer
Location: Loyang Way
Working Days: Mon - Fri
Working hours: 830 a.m. to 530p.m.
Salary: $3,000 - $4,500 (depends on experience)

Position Overview:
We are seeking a motivated and experienced Sales Engineer to join our team. The Sales Engineer will play a critical role in driving sales and delivering technical solutions that meet our clients’ needs. This role requires a blend of technical expertise and sales acumen, as you will work closely with customers to understand their requirements, present tailored solutions, and support the sales process from inception through to implementation.

Key Responsibilities:

1. Customer Engagement and Relationship Management:

• Develop and maintain strong relationships with key customers and stakeholders.
• Conduct needs assessments to understand customer requirements and challenges.
• Provide technical consultation to customers, offering solutions that align with their operational goals.

2. Sales Support:

• Scout, develop and obtain leads with new customers to develop sales in your assigned territory.
• Prepare and deliver compelling presentations and product demonstrations to potential clients.
• Develop detailed quotes and proposals, addressing customer needs and specifying technical requirements.

3. Service Support:

• Liaise with customers, end-users and purchasers to introduce the company’s service capabilities.
• Drive the sales of services to existing and new customers with equipment sold by the company.
• Coordinate with the engineering and service teams to ensure seamless project execution and delivery.
• Act as a point of contact for post-sales support, troubleshooting and sales of service.

4. Market and Product Knowledge:

• Stay up to date with industry trends, emerging technologies, and competitive landscape.
• Continuously enhance product knowledge and understand advancements in equipment and service offerings.
• Share insights, feedback and customer requirements with the product development and marketing teams to drive innovation.
• Participate in all company-participated trade shows and seminars in Singapore and abroad.

5. Training and Support:

• Educate customers on equipment features, benefits, and maintenance requirements.
• Conduct training sessions for customers and internal teams to ensure proper usage and understanding of products.
• Assist management with any other ad-hoc tasks and duties as and where required.

Requirements

• Education: Bachelor’s degree in engineering, Mechanical Engineering, Electrical Engineering preferred or related technical field, Minimum Diploma in related technical field.
• Experience: Minimum of 3 years of experience in a sales engineering role, preferably within the equipment sales and service industry.
• Technical Skills: Strong understanding of vacuum pump technology or other technical equipment. Proficiency in technical sales and solution design.
• Sales Skills: Proven track record in achieving sales targets and managing customer relationships.
• Travel:

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Network Analyst - Event / Incident Management to support our client in Singapore which is a top global investment bank.

Job Description

Performs commoditized activities which may include monitoring, event management, service requests, and engineering. Technology Services Analysts II have foundational experience in network, systems, application, access requests, production support, or security engineering, and consistently work independently in performing activities.

Your background

This role is an entry level to multiple technology positions. The individual in this role will perform commoditized activities which may include event management, level 1 incident triage, and process and change maintenance and oversight. This individual will build foundational experience in networks, systems, and production support.

Shift and hours of work:

· Each shift will be 12hrs, alternate week’s Wed will be an off day.

· Shift Pattern A: Sun to Wed

· Shift Pattern B: Wed to Sat

What you can expect

The areas of focus for the Technical Analyst includes Event Management, Incident Management, and Level I triage of networking with a primary focus on network change oversight and stability. Network exposure will include (but not limited to) routing & switching, perimeter security, traffic management, content inspection infrastructure, and emerging technologies such as Software Defined Networking. Technical Analyst are expected to have a basic understanding of networking protocols with the ability to adopt new technologies and troubleshooting methodology (including the use of proactive and reactive tools). The work is always in alignment to the current and approved Network Services Standards, Incident and Problem Management Policies & Procedures, governance and management policies set forth by the firm.

This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large.

Required Skills:

· Basic understanding of Internet protocols and networks: WAN, LAN, TCP/IP, DNS, UDP, IPv4, IPv6, BGP, OSI layers 1-7

· Basic understanding of troubleshooting methodologies for networking problems

· Basic understanding of Network Automation tools and processes

· Self-starter/self-directed, organized and detail oriented

· Strong technical acumen and analytical skills

· Excellent client interfacing skills

· Good verbal and written communication skills

· Experience aligning actions to business impact and service restoral

· Demonstrates ownership: Is accountable and can hold others accountable (professionally)

· Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level

Desired Skills:

· 2 or more years’ experience in Networking-related disciplines within a design, implementation, or operations role

· Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies

· Relevant Industry certifications in Network Technologies

· Cloud or Software Defined Networks knowledge and experience

· Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision

· Experience with SDWAN, preferred if on CloudGenix (Palo Alto)

· Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development

· Experience working in an Agile environment

· Experience of working within Financial Services (Insurance, Banking, Investment banking)

· Experience with other network technologies

· Proxy/Threat Prevention, DDI, Load Balancing, and AAA

What you will do

· Operational support of network environments:

· Switching & Routing (underlay and overlay)

· Firewall, Traffic Management, Content Inspection, and DNS

· Identify service impact, interpret monitors, dashboards, traffic captures, and logs using:

· Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon

· Cisco Nexus / ACI, Arista CloudVision, VMware vSphere

· Operational Change Oversight

· Monitor Network Master Control Room and provide “Air Traffic Control” for all Network changes

· Provide reporting and communication of change activity, including incidents that may be related to change

· Facilitate escalation to NOC and Change leadership teams

· Identify possible production failure scenarios through eyes on glass monitoring of IT infrastructure Services

· React to the failure according to business impact, and communicates with management and technical escalation

· Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed

· Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled

· Responsible for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record.

· Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership

· Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practices to determine appropriate action.

Job Summary

The Lead Salesforce Architect role will be responsible for building and mentorship of a multi-skilled Salesforce team as well as design and implementing Salesforce solutions for our customers that follow best practices in both IT and Salesforce projects.

Responsibilities

• Manage robust teams of Salesforce.com delivery team members, including BAs, Tech Leads, Architects, Developers & QA
• Perform project and program management activities, including project financials.
• Liaise and manage collaboration between horizontals to bring in synergies and ensure successful delivery
• Take accountability of delivery of work packages to customer facing project teams, ensuring packages are delivered on time and with quality
• Ensure for all projects, each Apex method developed has an equivalent test method with at least one valid unit test (using an assertion)
• Ensure total test coverage within QA and higher environments is at least 85%
• Ensure all code is peer-reviewed against Cognizant development standards prior to deployment to QA
• Maintain and publish Salesforce development standards to broader technical teams on a quarterly basis
• Ensure developers are incorporating code review feedback prior to deployment to QA. Enforce the practice with regular training & project audits.
• Ensure version control has been correctly setup at the beginning of the project
• Ensure all developers are using version control as the source of truth for development
• Be an active part of the COE, owing technical & solution reviews for all projects on a regular basis
• Reporting to internal senior management or Leadership teams on the overall engagement (across different dimensions like delivery, bid management, staffing, financials etc.
• Ability to understand pain areas of business and present workable solutions
• Acts as the escalation point when issues arise and understand what to do and who to work with to resolve them.
• Ability to stay focused in a fast-paced, high-energy, challenging environment where there are multiple competing priorities on a daily basis.
• Work closely with business analysts, architects, developers, testers and a variety of IT and business stakeholders.
• Keeping up to date with Salesforce releases and new functionality.
• Adhere to company and project standards and guidelines.
• Accurate time management and reporting of own work.
• Quality, on time delivery of agreed deliverables.
• Ability to work on multiple applications/ projects/ BAU enhancement simultaneously and must have a “can do” attitude.
• Grow the maturity of our practice by leading internal initiatives to further develop methodology, tooling, and skillsets. This includes owning our Architect & CTA Academy, enable CICD & version control for all projects
• Define & enable development plan for TL’s to make them into strong TA’s
• Help drive bootcamp for developers and enforce best practices in all our developers

Requirements

• Extensive years of experience in handling large delivery engagements with a strong experience in managing SFDC programs
• Deep knowledge and expertise across the Salesforce.com platform (Sales Cloud, Service Cloud, etc.), including experience delivering complex SFDC solutions
• Has delivered multiple full end-to-end Salesforce.com implementations/projects, especially including highly integrated/complex ecosystems. Understands how to deliver capabilities on Salesforce AppExchange products
• Strong program management and problem-solving skills
• Should have excellent presentation and written communications skills
• Strong Exposure to SDLC and Agile methodologies
• Exceptionally strong in scope management
• Has ownership for key projects’ timelines, deliverables, budget and metrics
• Proven ability to efficiently manage a portfolio and drive operational improvements
• Should be flexible in time and attitude
• Works independently to manage the whole program and respective stakeholders/ and projects
• Hands on experience with setting up branching strategy, version control & CICD

Qualifications

• Platform Developer I (mandatory)
• Platform Developer II (desirable)
• Salesforce Application Architect (mandatory)
• Salesforce System Architect (desirable)
• Integration Architecture certified (desirable)
• TOGAF Certified (desirable)
• Project Management or Delivery focused certification (mandatory)

We are seeking a highly skilled and experienced Network and Communication Operations Engineer to join our team and provide oversight for the design, implementation, and management of SIA Group's Network operations. The primary objective of this role is to ensure maximum network availability and functionality to help SIA achieve its business objectives

Responsibilities includes:

•Continuous transformation of the network infrastructure to enhance availability and automation

•Offer network consultancy project support to ensure that IT services comply with SIA architecture and standards

•Create technical solutions for complex requirements

•Run large-scale network operations, including strong service management knowledge in a multi-vendor environment

•Have Level 2 and preferably L3 experience in various networking technologies including

oSDWAN (Cisco Viptela, Versa, etc

oWireless (Aruba)

oVoice, Contact centre and Collaboration

oLAN (Cisco and Aruba)

oNAC (ISE and Clearpass)

oAutomation experience (Ansible or Python)

•Possess relevant knowledge and experience in cloud technologies

•Track, POC and plan technology refresh

•Deliver large-scale IT projects on time, within budget and of satisfactory quality

•Manage outsourced vendor(s) and internal team including various Service Delivery meetings

•Lead and coordinate incident resolution across different vendors

•Ability to work in a team with 24*7 support

Requirements:

•Degree with at least 6-10 years of network experience in managing Network Operation in a multi-vendor(s) environment on at least two of the following multiple domains:

oSecurity,

oNetwork Automation

•Relevant certifications in Networking (e.g. Cisco, Aruba, Versa) are preferred

•Understanding of SDWAN, Voice, Wireless and LAN architectures, experience in planning, design & implementation of Network infrastructure

•Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment

•Excellent communication & interpersonal skills

•Effective consulting and communication skills

•Demonstrated industry awareness

About audax

audax means courage. To have the courage to change the banking scene, eliminating constraints caused by existing legacy infrastructure. Our mission is to empower banks and financial institutions to scale and modernise at speed, reaching new customers without breaking the bank.

We began our journey supplying services to and powering Standard Chartered’s white-label plug and play Banking-as-a-Service (BaaS) solution, Standard Chartered nexus, through our technology capabilities. At audax, we seek go-getters who are hungry for growth and can bring fresh perspectives.

Website - https://www.audax.io

What you will be doing:

We are seeking a skilled UI/UX Lead Designer with hands-on experience to drive the design strategy for web portals while providing consultancy for mobile design within our Banking-as-a-Service (BaaS) product. This role emphasizes crafting intuitive and accessible digital experiences for web platforms while aligning mobile designs with the principles of our UI-less SDK.

Responsibilities:

• Develop and execute user experience strategies tailored to web portals, aligning with organizational goals and user needs.
• Conduct user research and usability testing to gain insights and validate designs for web platforms.
• Design wireframes, prototypes, and high-fidelity mockups, maintaining visual consistency and usability standards for web portals.
• Stewardship of cross-platform (web and mobile) design system, maintaining visual and UX consistency/standards.
• Advocate for accessibility and inclusivity by ensuring designs comply with WCAG guidelines and meet diverse user needs.
• Collaborate with cross-functional teams to define design requirements, present concepts, and ensure alignment with business objectives.

What you need to be successful in this role:

Mandatory Skills

• Bachelor’s degree in design, HCI, or related field
• Certifications in Interaction Design or Usability testing
• Minimum 6 years of hands-on UI/UX design experience, with a strong focus on web portals/ apps. Experience in fintech, BaaS, or enterprise platforms is a plus.
• Proficiency in Figma: Expertise in creating wireframes, prototypes, and high-fidelity designs, including collaborative workflows and design system creation.
• Accessibility Standards Expertise: Strong understanding of WCAG compliance to design for inclusivity across mobile and web platforms.
• Design System Development: Proven experience in developing and maintaining scalable design systems for web portals and mobile consultancy.
• HTML, CSS Fundamentals: Basic hands-on knowledge of front-end technologies to ensure seamless collaboration with developers.
• User-Centered Design Principles: Demonstrated ability to design intuitive, user-friendly web interfaces aligned with usability best practices.
• Familiarity with Agile principles and methodology, integrating design processes into sprint cycles and iterative development.
• Strategic Collaboration: Strong ability to work seamlessly with cross-functional teams, articulate design concepts effectively, and influence decision-making.
• Creative Problem-Solving: Innovative and user-centered approach to address complex design challenges while aligning with business goals.
• Time Management & Adaptability: Skilful in prioritizing tasks and delivering high-quality outcomes in dynamic, fast-paced environments.

Desired Technical Skills

• Cross-Platform Design Knowledge: Understanding design nuances for both web and mobile platforms, guiding mobile consultancy where needed.
• Usability Testing Tools: Experience with tools like Maze or Optimal Workshop for conducting user testing and gathering actionable feedback.
• Prototyping Skills: Advanced abilities to demonstrate complex user interactions and flows through interactive prototypes.
• Animation Skills: Experience with 2D animation in After Effects and export using BodyMovin/Lottie.
• Agile Design Integration: Proficiency in embedding design workflows into Agile frameworks, including sprint planning and iterative cycles.
• Front-End Collaboration: Basic knowledge of JavaScript or React to facilitate efficient design-to-development handoff.

The role will be responsible for 3 functions within the IT Business Group:

• IT Infrastructure
• Cybersecurity
• Governance

IT Infrastructure

• Lead a team of 24-by-7 team members to ensure technology operations are efficient and effective from cost and stakeholder satisfaction angles, and the IT environment is reliable.
• Develop and implement a systematic and rigorous approach to ensure data and system control, security and integrity.
• Ensure that policies and procedures are in accordance with evolving regulations, legal requirements and industry standards.
• Ensure that policies and procedures are complied with, and audit findings comprehensively addressed.
• Ensure the IT infrastructure has strong protection, detection, and response capabilities for cybersecurity threats.
• Maintain a business continuity and disaster recovery plans to ensure timely and effective restoration of data and IT services in the event of a disaster.

Cybersecurity

• Drive organization wide IT awareness initiatives through provisioning of CBT for security, identify possible gap of understanding in staff and facilitate re-training/awareness session.
• Facilitate Information Security Management System (ISMS) audit planning, coordination, management response, rationalisation and collation and tracking of audit action items with internal and external parties.
• Drive simulated phishing campaigns to improve security posture of organisation.
• Ensure compliance with ISO27001 and Cybersecurity Code of Practice under the Cybersecurity Act.

Governance

• Enforce IT policy, standards and procedures/guidelines in accordance to internal policies, and applicable regulations (such as PDPA, Cyber Security Act, EMA Regulations, and Computer Misuse Act).
• Perform periodic reviews of the IT system access.
• Facilitate IT audit planning, coordination, management response, and tracking of audit action items with internal and external parties.
• Perform IT compliance check by reviewing control effectiveness.
• Perform IT audit on established standards.

Financial Management

• Manage the annual IT budgeting exercise with Finance.
• Track OPEX and Capex spend against budgets.
• Manage purchase requisitions and process invoices for IT purchases.
• Prepare waiver of competition, variation order, evaluation and award papers where necessary.
• Track contracts – utilization and renewals.
• Track assets, licenses, maintenance expiry dates, end of life/support dates.

Requirements

• Degree in Information Systems, Engineering or related discipline.
• At least 10 years’ experience in an IT related field.
• Candidates from oil and gas industry, complex utilities and infrastructure corporations will be considered favorably.
• Demonstrated ability to lead and perform at a management capacity, demonstrating initiative, creativity, and consensus-building skills. Serve as a member and leader of various corporate committees and task force groups.
• Proven track record of successful large project implementations, broad IT infrastructure and application architecture knowledge. Have strong infrastructure domain knowledge around cloud computing.
• Self-starter, independent, and hands-on. Good interpersonal, facilitation skills, customer focused/service oriented, and has effectively affected change.
• Ability to work as part of larger teams and leading cross-function team initiatives

Candidates with more senior experience will be considered for the Senior Manager role.

Job Title : Senior Business Systems Analyst / Project Manager

Job Overview

· We are seeking an experienced Senior Business Systems Analyst or Project Manager to join our team of developers and business analysts, with the potential for renewal.

· This role is critical for driving high-impact projects and supporting our team in achieving exceptional results.

· The ideal candidate will bring strong stakeholder management skills, coupled with a proactive approach to team collaboration and problem-solving.

· We’re looking for someone who can enhance our team's productivity, foster engagement, and contribute to a dynamic, collaborative environment.

Key Roles and Responsibilities

Stakeholder Engagement

· Act as the primary point of contact for various stakeholders across the organization, ensuring clear, consistent, and effective communication.

Project Management:

· Lead projects from inception to completion, ensuring timely delivery and alignment with strategic objectives. Manage resources, timelines, and budgets while balancing competing priorities.

Requirements Gathering & Analysis:

· Collaborate with business analysts to deeply understand stakeholder requirements, translating them into actionable plans for developers.

Team Collaboration

· Work closely with developers and analysts, providing support, feedback, and guidance to ensure optimal team productivity and morale.

Problem Solving

· Address project-related challenges with a solution-oriented mindset and maintain composure under pressure

Risk Management

· Identify, assess, and manage risks to minimize impact on project timelines and outcomes.

Process Improvement

· Continuously evaluate and refine processes to increase efficiency and team engagement.

Reporting & Documentation

· Generate detailed reports on project status, milestones, and budget. Maintain accurate and accessible documentation.

Requirements

· Bachelor’s degree in Information Technology, Business Administration, or a related field

· Minimum 8 years of experience in project management or business systems analysis.

· Proven track record in stakeholder management, with demonstrated ability to handle complex or challenging personalities.

· Strong communication skills, with the ability to convey complex ideas clearly and concisely to stakeholders of all levels.

· Experience leading cross-functional teams in a collaborative environment.

Preferred Skills

· Relevant certifications (PMP, CBAP, or similar).

· Experience with Agile and Waterfall project methodologies.

· Familiarity with JIRA, Confluence, MS Project and other Project Management tools

· Experience with Product Information Management (PIM) Solutions

· Experience in Salesforce and other Enterprise CRM platforms

· Background in the higher education sector, with an understanding of its unique challenges and requirements.

Generic Competencies

· Analysis

· Communication

· Change Agent

· Problem Solving and Execution

· Developing People (For staff with direct reports only)

· Leadership (For staff with direct reports only)

Technical Competencies

· Familiarity with Agile and Scrum methodologies and related tools such as JIRA and Confluence.

· Familiarity with IT security best practices and compliance standards.

· Experience with enterprise software and ERP systems.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation.

The firm has 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].

For more information, visit www.oliverwyman.com. Follow Oliver Wyman on X @OliverWyman.

Job Overview:

The Lead Technology Delivery Manager is responsible for building a deep understanding of our business within the region and partnering with respective leaders to provide strategic technology guidance, support, and resolution on technology projects, processes and services. He/she must be laser-focused on regional client technology needs to improve colleague productivity and work life quality. Working closely with with the Director of Technology Delivery, this individual will drive and execute our technology projects for the region and serve as the regional escalation for all technology requests. In addition, the manager collaborates with the Regional COO to ensure our tech strategy aligns with regional business needs and coordinates with other regional/global teams to deliver our technology vision based on exceptional management, problem-solving, and professional skills.

Key Responsibilities:

• Laser-focused on understanding and delivering resolution to technology issues and escalations with speed and agility to grow partnerships and overall satisfaction.
• Own the technology colleague experience for our APR colleagues and collaborate across all technology teams to continuously improve colleague end-to-end engagement, communications, and processes.
• Partner with the Director of Technology Delivery and APR COO to support the technology needs of the APR region within the broader technology organization.
• Drive the delivery of internal technology projects such as M&A, Office Expansions, Security & Risk, and Audits, while also coordinating subject matter experts (SMEs) such as Product Managers, Architecture, Infrastructure Shared Services in regional initiatives.
• Ensure all aspects of regional technology hardware/software budgets and budgeting/forecasting are clearly managed and aligned with global financial planning & analysis team efforts.
• Serve as the regional voice for OWG Tech by engaging in all aspects across the technology team to deliver collective success.

Experience:

• 7+ years of experience working or managing end-to-end colleague technology services or technical projects at enterprise scale.
• An ability to build, manage and grow relationships and manage stakeholders’ expectations while capturing & sharing meaningful metrics to keep team and stakeholders informed.
• Passionate about the colleague satisfaction and the delivery of technology services and solutions to improve colleague and client outcomes.
• A strong focus on effective project management and a demonstrated ability to establish good systematic processes and ways of working.
• Experience working at management consulting firm or large complex organizations is highly desirable.
• A track record of delivery-focused collaborative work in complex environments delivering projects with multi-disciplinary agile teams.
• Enthusiasm, energy, and an ability to motivate teams and navigate confidently within a large complex organization.
• Fungibility and flexibility to work on a variety of projects and technologies, including those that are new or unfamiliar to you.

Skills and Attributes:

• Exceptional colleague experience mindset and genuine passion for technology.
• Focus on output, and ability to work under pressure and deadlines.
• Excellent communication and change management skills.
• A pragmatic approach to solutioning and service delivery.
• Excellent communication skills, both verbal and written.
• A clear commitment to creating impactful solutions that solve our clients’ problems.
• The willingness to work fluidly and respectfully with our incredibly talented team.

Founded in 2012, ONEPIP is a foreign exchange and payments financial technology company with subsidiaries in Singapore, Hong Kong and Malaysia. Licensed as a Major Payment Institution by the Money Authority of Singapore (MAS), it operates the ONEPIP Exchange and BidAsk platforms for various client segments based in the Asia-Pacific region.

As the Project Manager, Technology Services at ONEPIP, you will be managing the performance of IT projects and ensuring that the service levels are achieved, defining appropriate project management deliverables for all projects working while in tandem with the business core team.

Responsibilities:

· Reporting to the CEO, the incumbent will identify opportunities and risks for delivering the company’s services as a financial solutions company offering unique and leading edge platform services in the FX market, including identification of competitive services, opportunities for innovation, and assessment of marketplace obstacles and technical hurdles to the business success.

· Identify technology trends and evolving social behaviour that may support or impede the success of the business.

· Responsible for the day to day management of the service delivery function which includes the business-related IT functions.

· Evaluate and identify appropriate technology platforms (including web application frameworks and the deployment stack) for delivering the company’s services.

· Lead strategic planning to achieve business goals by identifying and prioritizing development initiatives and setting timetables for the evaluation, development, and deployment of all projects and system integration work.

· As a member of the senior management team, establish and oversee governance processes to ensure the organization's objectives are met, risks are managed, and resources are used responsibly—particularly in the areas of software development, office networks, telecommunications, and customer support. Implement a customer service and support process with a focus on web-based services, integrating it with the software engineering process to efficiently resolve customer issues, enhance application usability, and continuously improve overall service delivery.

· Collaborate with the appropriate departments to assess and recommend technologies that support company organizational needs.

· Select and manage company staff or outsourced vendors who will form the resources for technical projects implementation.

· Demonstrated ability to envision solutions that meet consumer needs or solve business problems.

Requirements:

· University degree in the field of Computer Science, Information Technology, or another rigorous discipline. An advanced degree in one these fields is a plus.

· 10 years’ experience in application project development and management.

· Skill with CSS, XHTML, one or more Javascript frameworks, and AJAX.

· Knowledge of web standards.

· Possess profound knowledge of Visual Studio .NET, ASP.NET, and MS SQL Server

· Experience with UNIX system administration and web server configuration.

· Knowledge of Internet protocols and RFC standards, database management systems, and revision control systems.

· Familiarity with banking and financial sectors. Knowledge in FX market is a plus

· Familiarity with information security vulnerabilities and risk management.

· Exposure to business theory, business process development, governance processes, management, budgeting, and administrative operations.

· Strong analytical, problem solving and documentation skills.

Overview

Founded in Hong Kong in 1997, PC Partner has grown from a small contract manufacturer with fewer than 300 employees to a global leader in computer electronics. We design and sell our own branded products, including video graphics cards, Mini-PCs, motherboards, embedded systems, and gaming hardware, while also providing one-stop electronic manufacturing services to reputable brands worldwide. Leveraging our advanced R&D capabilities and state-of-the-art production facilities, we continually introduce innovative products to the market, staying ahead of industry trends to ensure competitiveness and meet the evolving needs of our customers.

Position Summary

Join us at the forefront of innovation! As we expand into Singapore, we’re seeking a System Administrator within the Management Information Systems (MIS) team. As a System Administrator, you will play a crucial role in maintaining and supporting the IT infrastructure for the organisation. In the initial phase of your role, you will operate as an individual contributor, reporting directly to the IT Manager in Hong Kong.

Key Responsibilities

• Manage and support the office network systems, including Microsoft services (O365), Lotus Notes, leased/ADSL lines, web portals, and other internal systems, ensuring optimal performance and availability.
• Administer Active Directory, O365, VMware (Windows), network servers, and oversee the installation, configuration, and maintenance of operating systems and software applications.
• Implement and maintain robust IT security protocols, ensuring compliance with both company policies and industry standards to safeguard company data and systems.
• Oversee server backup processes and ensure reliable data recovery mechanisms are in place, minimising downtime in the event of system failures.
• Provide in-house support for software and hardware issues, troubleshooting and resolving desktop and server-related problems to ensure smooth daily operations.
• Maintain accurate records of all IT equipment, software, incidents, and services, ensuring thorough tracking and inventory management for audit purposes.
• Assist in the safe disposal of obsolete or non-functional equipment, ensuring data security and compliance with company disposal policies.
• Provide training and briefings to staff on the proper use of office systems, software applications, and network processes to promote efficient system usage.
• Manage IT support for the Singapore office, including onboarding and offboarding procedures, and oversee the allocation and maintenance of IT assets and software for staff.
• Provide remote server support to the Batam factory, and travel monthly to provide on-site assistance, resolving technical issues and ensuring continuous operational efficiency.

Requirements

• Bachelor’s degree in Computer Science or related field
• Min. 2 years of IT support experience in a corporate environment, as an individual contributor supporting IT functions of an organisation
• Strong knowledge of network administration, system management, and security protocols
• Excellent written and spoken English communication skills; fluency in Chinese and Cantonese a plus for effective interaction with Chinese-speaking stakeholders
• Able to work independently with a proactive attitude
• Positive and proactive attitude with strong professional qualities
• Capable of working independently and collaboratively across departments
• Dynamic and adept in handling pressure effectively
• Candidates must meet legal requirements to work in Singapore without sponsorship

If you are ready to make a difference and lead with technology, we invite you to be a part of our exciting journey. Join us in shaping the future of technology and innovation.

As a University of Applied Learning, SIT works closely with industry in our research pursuits. Our research staff will have the opportunity to be equipped with applied research skill sets that are relevant to industry demands while working on research projects in SIT.

The Candidate will be working on dynamic modelling and simulation of the powertrain of a full electric tug vessel, mainly using MATLAB/Simulink. The simulation models will be used to investigate the steady state and transient behaviour of the ship’s electric propulsion system.

Key Responsibilities

• Development of dynamic models of the ship’s electrical propulsion system including energy storage systems.
• Investigate steady-state and transient behaviours of an all-electric ship’s electrical system in various operational scenarios.
• Carry out mission-specific electrical power consumption analysis
• Electrical propulsion and ESS design optimization.
• Any other duties as assigned by the supervisor.

Job Requirements

• Bachelor's Degree or above in the areas of Electrical Engineering, Mechanical Engineering or Marine Engineering
• Other relevant disciplines are welcome to apply
• Background in programming languages and related research project experience is ideal

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

We are seeking a Data Engineer to join our team.

You will be part of a data team deployed at a government agency identified as a strategic partner for GovTech, building out data products critical to WOG’s ops and service delivery as identified under the Digital Government Blueprint (DGB2.0) programme. You would operate in close alignment to Data and AI Practice's approach and philosophy, and would be closely supported by central GovTech products and platforms teams. This role requires an individual with experience in cloud-based data engineering work, as well as good communication skills, as you will be expected to interact frequently with the partner agency's users to elicit useful business information that enables you to perform your job.

What you will be working on:

• Translate data requirements from business users into technical specifications.
• Collaborate with partner agency’s IT teams on technology stack, infrastructure and security alignment.
• Build out data product as part of a data team:
• Architect and build ingestion pipelines to collect, clean, merge, and harmonize data from different source systems.
• Day-to-day monitoring of databases and ETL systems, e.g., database capacity planning and maintenance, monitoring, and performance tuning; diagnose issues and deploy measures to prevent recurrence; ensure maximum database uptime;
• Construct, test, and update useful and reusable data models based on data needs of end users.
• Design and build secure mechanisms for end users and systems to access data in data warehouse.
• Research, propose and develop new technologies and processes to improve agency data infrastructure.
• Collaborate with data stewards to establish and enforce data governance policies, best practices and procedures.
• Maintain data catalogue to document data assets, metadata and lineage.
• Implement data quality checks and validation processes to ensure data accuracy and consistency.
• Implement and enforce data security best practices, including access control, encryption, and data masking, to safeguard sensitive data.

What we are looking for:

• A Bachelor’s Degree, preferably in Computer Science, Software Engineering, Information Technology, or related disciplines.
• Deep understanding of system design, data structure and algorithms, data modelling, data access, and data storage.
• Demonstrated ability in using cloud technologies such as AWS, Azure, and Google Cloud.
• Experience in architecting data and IT systems.
• Experience with orchestration frameworks such as Airflow, Azure Data Factory.
• Experience with distributed data technologies such as Spark, Hadoop.
• Proficiency in programming languages such as Python, Java, or Scala.
• Proficiency in writing SQL for databases\
• Familiarity with building and using CI/CD pipelines.
• Familiarity with DevOps tools such as Docker, Git, Terraform.

Preferred requirements:

• Experience in designing, building, and maintaining batch and real-time data pipelines.
• Experience with Databricks.
• Experience with implementing technical processes to enforce data security, data quality, and data governance.
• Familiarity with government systems and government's policies relating to data governance, data management, data infrastructure, and data security.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programmes.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.

Stay connected with us on social media at go.gov.sg/ConnectWithGovTech.

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

This role involves:

Day to day, you will be working in project teams or independently, supervised by experienced managers. You will also supervise and provide guidance to junior colleagues on their day-to-day tasks. You will perform a variety of tasks, including computer forensic imaging, investigating digital artifacts, analyzing log files, preparing analysis summaries, writing reports and communicating with clients.

What you will do?

• Oversee projects from start to finish, ensure that the firm's quality and risk guidelines are met and are completed on time and within budget.
• Investigate digital crime, including business email compromise, data theft and cryptocurrency tracing.
• Understanding IT environments to identify sources of digital evidence.
• Collaborate with internal and external clients to understand their needs, preserve and collect relevant data, and provide insights.
• Forensic imaging of storage media from computers, servers, mobile devices as well as data stored on cloud.
• Host forensic analysis of file systems for Windows and Macintosh.
• Mobile analysis for Android and iOS.
• Identify, collect, preserve, process and manage digital evidence for electronic discovery engagements.
• Conducting interviews.
• Prepare detailed reports and documentation to support forensic investigation and findings
• Present findings to clients and colleagues.
• Provide digital forensic trainings to internal and external clients.
• Lead research and development initiatives for the latest forms of digital evidence and forensic tools and procedures.

Requirements:

Technical skills

• Over 5 years of strong experience in using forensic software to identify, collect, preserve and analyse electronic data from laptops, desktops, servers, cloud, backup tapes and mobile devices.
• Strong knowledge and hands-on experience in evidence handling, chain-of-custody, acquisition techniques, and forensic lab practices.
• Extensive understanding of the Electronic Discovery Reference Model (EDRM) and electronic discovery practices.
• Experience with electronic discovery platforms such as Relativity and Nuix.
• Proficiency in coding (preferably in popular languages) and knowledge of database management and SQL. This will help you to automate routine tasks.
• Deep understanding of Microsoft Windows, Macintosh, and other operating systems, with the ability to translate digital evidence artifacts into investigative outcomes.
• Certifications in cloud technologies, computer forensics, and/or electronic discovery are advantageous.

Interpersonal skills

• Presentation skills. You should be comfortable presenting your findings to your colleagues and clients in an interactive manner. KPMG will provide learning opportunities to improve on your presentation skills.
• Reading and writing proficiently in English. Communication and report writing are key areas in this working environment to allow success and impact in delivering outcomes to our project teams and clients.
• Desire to learn and grow. Technology is always evolving, and Digital forensics and incident response procedures adapt to these changes. While you are expected to learn through research and experience, KPMG will provide opportunities to support your desire to learn and grow.
• Leading self. The ability to work independently with little supervision is a necessary skill to support your mid and long-term personal and career goals. KPMG will make necessary arrangements to provide you access to coaching and mentoring.

Responsibilities

• Work closely with team members (developers, product manager, customer support, and partners) to develop, test and deliver high quality products.
• Prevent, collect, analyze and track product defects.
• Create detailed, comprehensive and well-structured test plans and test cases.
• Manage project dependencies and risk mitigation.

Minimum Qualifications

• 5+ years​ experience in automation testing development.
• Experience in writing clear, concise and comprehensive test plans and test cases.
• Experience in testing Webservice/Restful APIs and have a certain understanding of commonly used databases like MySQL.
• Good programming skills, hands on with at least one of the following languages: Java, Javascript, Python.
• Solid analytical and trouble-shooting skills.
• Good understanding of Agile/Scrum development methodologies as well as using collaboration tools, such as Jira, Trello, Slack, etc.
• Excellent interpersonal coordination and communication skills.
• Self-motivated, able to work independently as well as work as a team.
• Good exposure in a distributed/remote working environment.
• Enjoys breaking things and solving problems - not just able to find out the 'what', but also the 'why'.

Preferred Qualifications

• Experience on performance testing is a plus.
• Experience with automation build up.
• Skilled use of at least one source code management tool: SVN, Git, etc.

The Delivery Lead role with AI&A team will be instrumental in leading and maintaining strong customer relationships across all Data deliverables, while enhancing our delivery governance to ensure customer satisfaction.

Key Responsibilities

• Serves as a senior liaison for delivery into government and banking services across Singapore, responsible for ensuring quality of delivery
• Working closely with the EPL/EDL/PDLs to improve delivery governance and operational metrics.
• Establishes and builds relationships with appropriate peers at Client side. Manage delivery expectations to exhibit exceptional experience to clients.
• Drives account penetration through Cognizant's services, capabilities, solutions, accelerator through continuation and extension of existing programs.
• Involving the right stakeholders from Cognizant to make sure that the engagement objectives are met.
• Service Improvement initiatives through automation of certain redundant tasks
• Supervising a team responsible for planning and implementation
• Working with the clients (Vice Presidents and CIOs) and meeting their objectives through the course of the engagement

Required Qualifications

• 9 years’ experience in handling large delivery engagements preferably across Banking and Financial Services.
• Excellent presentation and written communications skills
• Strong analytical and negotiation skills
• Ability to work independently to manage the whole program and respective stakeholders and projects.
• Ability to take ownership for key projects’ timelines, deliverables, budget and metrics.
• Project/strategic planning and business background with understanding of assigned areas of responsibility.
• Extensive experience with global delivery model
• Excellent client management, relationship building and escalation management skills.
• Grooming engagement leads / project managers.

Preferred Qualifications

• Bachelor’s Degree
• Strong exposure to SDLC and Agile/DevOps methodologies
• Customer facing experience with strong hands-on background in Data
• Extensive hands-on experience in handling large organization wide applications transformational programs preferred.
• Prior experience in handling RFP response
• Understanding of CMMi processes and best practices

You Need to Be

- Very strong in Mathematics, Technology and Finance

- A true consultant with strong analytical and solid client facing capabilities

- An effective communicator and a team player

Job Responsibilities

- Solve business problems and provide technology solutions to bank treasuries and risk departments

- Worked on Project Implementations with a hands-on approach to ensure the delivery of projects within time and quality constraints.

- Analyse existing technical infrastructure and business processes of clients and identify development needs, limitations, and gaps

- Implement Projects focused on software solutions popular in the Financial Services Industry, specifically treasury.

- Develop Applications with rich functional content for Capital Markets, Treasury and Risk Divisions.

- Build working relationship with sponsors, senior business managers and key end users to resolve issues related to prioritization, requirements definition or scope conflicts

- Establish and manage relationships with vendors of third party packaged software solutions for effective deployment of vendor-managed project resources and activities

- Ensure the delivery of assigned projects within the time, cost and quality constraints

- Continuously build knowledge on Financial Markets, Instruments, Models, Risk Management, Operations and Technology

Professional Requirements

- Bachelor Degree/Master’s Degree/MBA with 2-3 years experience.

- Strong mathematical and analytical skills

- Technical skills in Sybase/Oracle, shell scripting and Unix, Working knowledge of XML, Java, C/C++, Web technologies, Visual Basic including VBA

- Good understanding of the global financial markets covering current issues, market players, regulatory requirements and financial products will be a plus.

Job Description

· Serve as the primary contact point for customer needs and requirements.

· Provide onboarding support for new customers, helping them better understand and use the product to enhance satisfaction and retention.

· Demonstrate a proactive problem-solving mindset, addressing customer issues promptly and effectively.

· Build and maintain long-term customer relationships through regular follow-ups and communication, fostering customer loyalty.

· Collaborate closely with product development and sales teams to gather customer feedback, suggest product improvements, and continuously enhance products and services.

· Analyse customer usage data to identify renewal and expansion opportunities, drive value-added services, and promote product upgrades to maximize customer lifetime value.

Job Requirements

· 3 years of experience in customer success management or customer support within the SaaS, EdTech, or OA system industries.

· Bachelor's degree or above, with a preference for majors in marketing, business management, information technology, or related fields.

· Proven experience in customer success management for SaaS products, with a solid understanding of SaaS customer needs and service models.

· Proactive, resourceful, and able to manage multiple tasks in a fast-paced environment.

· Strong communication and interpersonal skills, with the ability to clearly explain concepts and solutions.

· Detail-oriented with excellent organizational skills to manage documentation and client interactions effectively.

· Proficiency in English and Mandarin, enabling effective communication and collaboration with staff at the China branch.

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time.

Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.

Purpose of the Role:

Responsible for the tactical and operational oversight of our information security program in term of managed security services. This role involves in implementing and maintaining robust security measures to safeguard our information and network infrastructure. One will be the driving force behind our cybersecurity strategy, ensuring our systems are resilient against threats, and our team is equipped with the knowledge and tools to maintain high security standards.

Role Attributes:

Running operation of Singlife’s Managed Security Services program for entire Singlife Group under the Cyber Fusion Centre team.

Key Responsibilities:

Security Measures Implementation and Performance Tracking

• Develop and implement effective security measures to protect company data and network infrastructure.
• Regularly track and report on the performance of these security measures.

Cybersecurity Architecture and Strategy

• Deep understanding of Singlife’s comprehensive cybersecurity architectures.
• Develop and update the company’s information security strategy, ensuring it aligns with industry best practices and business objectives.

System Security Requirements

• Identify, define, and document system security requirements.
• Prepare and maintain technical documentation.
• Recommend solutions to management based on these requirements.

Security Infrastructure Management

• Configure, troubleshoot, and maintain security infrastructure hardware and software.
• Install and manage software for monitoring systems and networks for security breaches and intrusions.

Behavior Monitoring and Preventive Measures

• Monitor systems for irregular behavior and anomalies.
• Establish and enforce preventive measures to mitigate potential security threats.

Staff Training and Awareness

• Educate and train staff on information system security best practices.
• Foster a security-aware culture within the organization.

Project Monitoring and Milestone Achievement

• Ensure regular monitoring of project activities.
• Guarantee that project milestones are met in a timely and efficient manner.

Managed Security Device Expertise:

• Proficient in managing a range of security devices, including but not limited to: Email Security, IDPS, Attack Surface Monitoring, Anti-Malware Solution, Web Application Firewall, Certificate Management System (CMS)

Key Decision within the Role:

• Standard Operating Procedure write-up
• BAU Operation Process write-up

Requirements:

Experience

• Preferable to have 3+ years of relevant experience
• Knowledge in managing security solution stated above.
• Strong understanding of cybersecurity principles, practices, and solutions.
• Effective communication and analytical abilities.
• Ability to analyze complex security systems and identify vulnerabilities and solution.
• Expertise in computer programming and scripting languages.

Education

• Academic: Bachelor’s degree in computer science / information technology(preferred)
• Professional Certification(s): CISSP, or any related vendor certification (preferred)

If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.

Key Responsibilities:

• Manage full spectrum of Accounts Payable, Accounts Receivable, General Ledger accounting, and related matters.
• Oversee submission of tax declarations and ensure compliance with local tax regulations.
• Maintain up-to-date financial analysis and reporting.
• Organize and maintain office files, records, and documentation.
• Provide administrative support to the Financial Manager as needed.

Requirements:

• Bachelor’s degree in Accounting, Finance, or related field.
• 3+ years of relevant experience in accounting roles.
• Proficient in accounting software and MS Office Suite.
• Strong analytical skills with attention to detail.
• Excellent organizational and time management abilities.
• Ability to work independently and collaboratively in a team environment.
• Effective communication skills in English and Chinese preferred to deal Chinese content materials;

Benefits:

• Competitive salary commensurate with experience.
• Opportunities for career advancement and professional development within a dynamic and growing organization.

Network Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Job Responsibilities:

• Ensures new and existing customers receive a first class delivery service in accordance with customer expectations and contractual agreements.
• Primarily responsible for the identification/development of solutions for customers using company products, outsourced solutions and/or proprietary tools/techniques implemented by others.
• Defines customer needs and develops a plan and proposal for delivery of the project.
• Viewed by customers as a consultant.
• Performance is typically evaluated based on utilization, (i.e., billable hours).
• Understand and Adhere to all Corporate Policies to include but not limited to company’s Code of Ethics and Global Information Security.
• Analyzes client’s business needs, integrates client’s business strategies and recommends appropriate information technology solutions utilizing company’s methodologies.
• Conducts analysis of corporate objectives, critical success factors, business functions and processes. Plans, integrates and manages the implementation of new technology.
• Solves highly technical and complex problems for project(s). Guides and provides ultimate technical direction for projects.
• Significantly supports the regional/product’s business development and sales support efforts for a particular territory, industry or account. Meets with prospective, current and former clients describing and defining company’s services particularly as they relate to area of specialty.
• Has advanced technical knowledge and understanding of product set and business knowledge. Guides customer with their implementation efforts as necessary to ensure successful product adoption.
• Anticipates the implications and consequences of risks or business situations and takes appropriate action to prepare for possible mitigation actions and or contingencies. Has the ability to identify information needed to clarify a risk or business situation, seeks that information from appropriate sources and use skillful questioning to draw out the information.
• Perform other duties as assigned.

Job requirements:

• End-to-end financial software implementation experience (preferably at a software vendor).
• Understands the full IT project life cycle from requirements gathering through implementation and go live.
• Understands principals of multiple application development methodologies
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients.
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g. executive, management, individual contributors).
• Excellent analytical, decision-making, problem-solving, team and time management skills.
• Ability to persuade and influence others on the best approach to take.

Key Responsibilities

• Required to manage and operate (hands-on) systems (server & storage) used in the University. Familiar with Microsoft Windows Server, SQL Databases, Linux, Cohesity Backup System, Office365, Microsoft HyperV, VMware/Netapp storage, Storage Spaces Direct, Hitachi (HCP), McAfee and Azure Cloud Platform. A strong knowledge on Microsoft Active Directory Architecture, PowerShell, Group Policies and Active Directory Federation Service is required.
• Required to provide Systems administration of Active Directory, Multi-Factor Authentication platform such as Okta, Antivirus and others.
• Required to provide Management systems availability statistics and patching reports, IT DR support and IT support for teaching-learning.
• Required to perform Systems hardening, Systems patching, Systems onboarding and decommissioning and other Systems related support services.
• Work with users to identify, understand requirements and develop deployment plans, assist with planning, developing, implementing and managing all system assets deployed in the University.
• Participate in process improvements such as operational efficiency of Systems Operations to provide prompt and effective support to existing systems.
• Rotational on-call duty along with team members and after office hours support.

Requirements

• Degree/Diploma in Computer Science or equivalent with at least 5 years of relevant working experience in design, configuration and management of Windows and Linux Infrastructure.
• Strong technical competencies and analytical mind, with specialized certifications such as MCSE, RHCE, CDCP, CCNA, ITIL, etc. would be preferred.
• Good working knowledge of IT governance, systems, security and system technologies and able to work with cross-functional departments.
• Excellent written, communication and interpersonal skills.
• Other traits include positive attitude, self-motivated, customer service oriented and a team player.

Only shortlisted candidate will be notified.

Job Responsibilities:

• Acts as a recognized technical expert in a strategic business application, technology, industry or company service offering.
• Functions as one of the highest level individual contributors in at least one technical area.
• Utilizes expertise in business management practices, industry requirements and information technology disciplines to develop technical and/or business solutions to client problems.
• Complies with all applicable Time and Expense reporting processes and procedures.
• Approves and reports all time and expense information by the deadlines.
• Analyzes client’s business needs, integrates client’s business strategies and recommends appropriate information technology solutions utilizing company's methodologies. Conducts analysis of corporate objectives, critical success factors, business functions and processes. Plans, integrates and manages the implementation of new technology.
• Acts as a technical expert that performs a variety of duties involved with managing large, strategic and/or multiple projects. Establishes critical success factors for the project(s). Develops/improves strategic processes and direction for projects
• Develops project plans and Statements of Work early on in the project life cycle.
• Significantly contributes to the regional/product’s business development and sales support efforts for a particular territory, industry or account. Aligns business development activities with regional/product’s business needs.
• Perform other duties as assigned
• Understand and adhere to all corporate policies.

Job Requirements:

• Bachelor’s degree or equivalent experience.
• Minimum 10 years of progressively responsible experience in the area of Financial Technology
• Has technical expertise in one or several businesses or industry specializations which may include:
• Financial or Merchant Retail Payment Models
• Global Payment Networks
• Business Process Re-engineering
• Client Server Application Development
• Application Outsourcing
• Technology Migration
• Data Mining/Data Warehousing/Analytics
• Electronic Banking or Electronic B2B Commerce
• Customer Relationship Management
• Treasury Management
• Project Management: As one of the highest level technical experts, performs a variety of duties involved with managing large, strategic and/or multiple projects.
• Establishes critical success factors for the project(s).
• Develops/improves strategic processes and direction for projects
• Develops project plans and Statements of Work early on in the project life cycle.
• Solves highly technical and complex problems for project(s).
• Guides and provides ultimate technical direction for projects
• May audit projects for adherence to plans.
• Contributes to knowledge management by documenting best practices and forwarding to knowledge management repositories
• Mentoring Employees: Typically acts as a mentor, coach or trainer to consultants by sharing business expertise. Ensures that necessary staff information is updated and entered into Time and Expense Reporting System by the deadlines.