Responsibilities:

• Advise on complex MS Dynamics CRM business cases and propose comprehensive solutions based on MS CRM, 3rd parties and customizations
• Building and configuring CRM forms, views, dashboards and workflows
• Conduct solution testing and assist with user acceptance testing
• Conduct user and administrator training
• Create estimates for implementation tasks
• Create functional requirement and functional design for customizations
• Create Solution design to address client business, interface and performance requirements
• Data migration (Data mapping) from external systems into MS CRM
• Demonstrate MSCRM solution capabilities to the client
• Interact with prospects / clients to understand business requirements and document the same
• Provide MS Dynamics SME expertise to client and mentor team members

Requirements:

• 4+ years’ experience with Microsoft Dynamics 2016/365 CRM
• Experience in customizations, JavaScript, C#, .NET, HTML, SQL Server, SSRS including plugins, scripting and form creation
• Experience with CRM API, REST/ODATA and SOAP endpoints (preferable)
• Familiarity with Data Export Service and Azure SQL
• Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint and OneDrive/OneNote
• SSIS or other ETL technologies
• Strong written communications especially related to articulating technical specifications

Responsibilities:

• Assessing emerging technologies and making recommendations for cloud infrastructure improvements and optimizations.
• Collaborating with cross-functional teams to understand cloud infrastructure requirements and develop appropriate solutions.
• Conducting regular system monitoring, troubleshooting, and performance tuning to ensure optimal operation and minimize downtime.
• Deploy, manage, and operate highly available & scalable cloud systems.
• Deploying, configuring, and managing infrastructure components, including servers, storage systems, virtualization platforms, and network devices.
• Design and implement infrastructure in cloud based on customer requirements.
• Documenting infrastructure configurations, procedures, and processes.
• Ensuring the stability, security, and performance of the cloud systems.
• Implementing High Availability, Backup & Recovery solutions on Azure & AWS, and preparing technical documents.
• Implementing security measures, including firewalls, access controls, and encryption, to protect the organization's infrastructure and data.
• Liaise with product vendors in implementing the cloud solutions.
• Managing backup and disaster recovery plans and procedures to ensure business continuity.
• Perform cloud infrastructure activities including Patch management, Antivirus and Backup operations, Install & Configure Windows server roles (Active Directory, DNS & IIS), configuration of SMTP, SFTP & DHCP, etc.
• Preparing documents - the desired future state of infra-architecture, and the gaps between current and future states. Define transition plans to close the gaps.
• Review Vulnerability Assessment and Security Assessment report, provide / implement solutions for infra and provide suggestions to application team.
• Under minimal direction, plans and conducts research in application technologies in support of business objectives.

Requirements:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Certified in both Azure and AWS minimally in one of the following areas Administration, Architecture, & DevOps
• Excellent problem-solving and troubleshooting skills. Troubleshoot, diagnose, and resolve reported issues ensuring timely resolution.
• Experience with monitoring tools and methodologies for infrastructure performance and availability.
• Experience working in GDC, GPC, GCC projects will be an added advantage (SG Specific)
• Good knowledge of infrastructure components, including servers, storage systems, networking, and virtualization.
• Hands-on experience in implementing solutions on AWS and Azure.
• Hands-on experience in migrating on-premises infrastructure to cloud.
• Has clear understanding of cloud and on-premises infrastructure and network components.
• Has clear understanding of security components (Ex. WAF, Jump Host, proxy, key vault, multifactor authentication, Endpoint Protection, IPS, Security Incident Management, etc.)
• Knowledge / Experience in installation / configuration of enterprise applications and tools will be a key consideration. (ex. Office 365, SharePoint, CRM, K2, and Nintex)
• Proficiency in infrastructure automation and configuration management tools (e.g., Terraform, Ansible, Puppet, Chef).
• Proficient in scripting and programming languages (e.g., Python, PowerShell, Bash).
• Proven experience as a Cloud Engineer.
• Solid understanding of security principles and experience in implementing security measures.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Understands clustering concepts (Windows & SQL), (DR) & High-Availability (HA), Knowledge on Load balancers, WAF & DDOS, Hypervisors & Virtualization

Responsibilities:

• Collaborate with cross-functional teams to design and develop robust software applications using Java technologies.
• Conduct code reviews and provide constructive feedback to team members.
• Lead the development and implementation of new features and enhancements.
• Mentor junior developers and contribute to their growth and development.
• Participate in architectural design discussions and provide valuable insights.
• Stay updated on emerging technologies and best practices in software development.
• Troubleshoot and resolve complex technical issues in a timely manner.

Requirements:

• Ability to work effectively in a fast-paced, collaborative environment.
• Bachelor's degree in Computer Science, Engineering, or related field.
• Excellent problem-solving and analytical skills.
• Experience with Agile development methodologies is a plus.
• Experience with database design and SQL.
• Minimum of 7 years of hands-on experience in Java / J2EE – Java11 development.
• Proficiency in Java, Java script, Apache, Spring Framework, Hibernate, and other related technologies.
• Strong communication and interpersonal skills.
• Strong understanding of object-oriented design principles and software development methodologies.

Responsibilities:

• Design and develop the front-end for applications with good UX.
• Design client-side and server-side architecture.
• Develop and implement microservices to meet the business and technical requirements.
• Develop and manage well- functioning databases and applications.
• Troubleshoot, debug and upgrade applications.
• Work with other development team members and product owners to ideate software solutions.
• Write technical documentation.

Requirements:

• Detail-oriented
• Experience in CI/CD principles
• Experience in developing end-to-end applications.
• Experience in DevSecOps architecture
• Experience of developing cloud native applications
• Experience working in both Unix and Windows operating environments are preferred.
• Familiarity with databases (e.g., MySQL, Microsoft SQL) with Entity Framework.
• Good communications and interpersonal skills.
• ICT Assessment Certification for software Developer (NUS-ISS) will be an added advantage.
• Knowledge of multiple frond-end languages and libraries (e.g. React, NodeJS, Typescript and JavaScript, HTML5, CSS3).
• Knowledge with hands on experience in technologies like .Net core, Net5 above and C#
• Preferably more than 5 years of experience as a full stack developer
• Strong analytical and problem-solving skills
• Strong Team player
• Web Servers (e.g., Apache) and UI/UX design.

Job Description:

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

Job Requirements :

• High school diploma or GED.
• Proven experience working as a supervisor in the F&B industry.
• The ability to work in a fast-paced environment.
• The ability to stand for extended periods.
• Strong management skills.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Public holidays and weekends are acceptable

Job Description :

• Ensuring that all food is of excellent quality and served in a timely manner.
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients.
• Overseeing all kitchen operations.
• Coordinating kitchen staff, and assisting them as required.
• Training staff to prepare and cook all the menu items.
• Taking stock of ingredients and equipment, and placing orders to replenish stock.
• Enforcing safety and sanitation standards in the kitchen.
• Creating new recipes to keep the menu fresh.
• Keeping up to date with industry trends.
• Receiving feedback and making improvements where necessary

Job Requirement :

• Culinary school education will be an advantage.
• Past experience as a working chef.
• Advanced knowledge of the culinary arts.
• Perfectionism in sanitation and quality control.
• Portfolio of creative, unique dishes.
• Expert multitasking ability.
• Great leadership and interpersonal skills.
• Ability to run stocktaking and place orders for resupply.
• Exemplary work ethic in a high-pressure environment.
• Passion and pride for delighting people with food.
• Able to work on public holidays and weekends, as well as night shift work
• Can accept long time overtime

Responsibilities:

• Define context scenarios and tell stories about ideal user experiences the team wants to achieve
• Describe product or system capabilities and requirements that support user's goals and tasks, and how successful interactions look like
• Design the overall structure and behaviour of the system, information flows and work flows
• Develop models of your users based on research findings, as well as models for other domain factors
• Lead and conduct user research activities to understand users' goals, behaviour and needs
• Test and refine the product through evaluative research, ensuring that the design enables to meet the users’ goals and complete their tasks

Requirements:

• Creative and strategic thinker
• Education in a Design Discipline (e.g. Interaction, Graphic, Visual Communications), HCI, or a related field or equivalent practical experience)
• Good presenter as well as listener
• Have a portfolio of shipped digital projects that are in use
• Keen understanding of underlying technology and mediums. For example, how a web browser works and renders pixels on the screen.
• Knowing how to code is an additional advantage.
• Open minded, explorative and adaptive
• Preferably have experience with developing eServices for public sector
• Proficient in design and prototyping tools such as Sketch and Adobe CS (e.g. Photoshop, Illustrator, XD)
• Propose design decisions that are desirable for users, viable for the business and feasible technically.

Job Description

• Participate in all phases of development from definition and design through implementation, debugging, testing, and deployment of application software across multiple systems on a fast-paced, agile development schedule.
• Work directly with developers, project leads and stakeholders to understand and resolve issues and clarify requirements.

Job Requirements

• Degree in Computer Science/Computer Engineering/Information Technology or equivalent
• 5+ years (for Lead) of experience developing on the Sitecore platform (working knowledge of Sitecore 9.0 preferred; Sitecore 8.2+ required)
• Familiarity with two or more products of Sitecore’s latest composable DXP stack.
• Sitecore Certification of 8.2 and above
• Experience with modern Sitecore technologies and features such as SXA, JSS
• Done installation of Sitecore 9 and/or above with setup of the search functionality
• 2+ years as a Sitecore developer with excellent communication skills and proven ability to set/code in Sitecore best practices
• 3+ years of experience designing and developing software using C# and ASP.NET MVC
• Experience in JavaScript and JavaScript frameworks (JQuery, Angular, React, etc.), Next.js, GraphQL, and Node.js.
• Current Web UI frameworks such as Bootstrap and Foundation
• Understanding of broader website architecture aspects, including infrastructure, DevOps, and integrations..Net Framework, Visual Studio, C#, ASP.NET, WCF, Web API/REST Services
• Container technologies, such as Docker and Kubernetes.
• Experience w/ the following is a plus: Helix
• Familiarity with cloud computing platforms, such as Azure or AWS

Skills & Competencies

Sitecore,.Net Framework,Asp.Net. WCF, Azure

Job Description:

• Own the infrastructure build & deploy lifecycle; drastically reduce build, deploy & rollback times while simultaneously reducing risk and exposure.
• Assist to transform legacy infrastructure to a modern scalable service-based system.
• Build global solutions with remote teams and workers.
• Work closely with internal customers to deliver infrastructure based solutions - An excellent communicator, with the ability to simplify key messages, present compelling stories and promote technical and personal credibility with internal and external stakeholders.

Job Requirements:

• Minimum 5+ years as Senior System/Infra Engineer in data center infrastructure experiences with a strong knowledge in various Microsoft enterprise stack (Server OS, AD, ADFS, DFS, GPO, DNS, DHCP, etc) and Linux administration.
• Minimum 3+ years track record of successfully delivering large-scale project with AWS cloud services stack.
• Strong experience with various cloud and on-premises virtualization platform such as Microsoft Hyper V, VMware vSphere/vSAN. AWS, OCI.
• Good scripting skill in Powershell, Python and other DevOps automation toolkit.
• Ability to multitask and work independently or with global teams in fast paced environment.
• Faster learner with strong troubleshooting and root cause analysis abilities.
• Project management skill and excellent in verbal and written communication.
• Bilingual in English and Mandarin.

Skills & Competencies

• Microsoft enterprise, Cloud, AWS

Workplace: Raffles Place

Responsibilities:

• Collaborate with cross-functional teams to design and develop robust software applications using Java technologies.
• Lead the development and implementation of new features and enhancements.
• Conduct code reviews and provide constructive feedback to team members.
• Troubleshoot and resolve complex technical issues in a timely manner.
• Participate in architectural design discussions and provide valuable insights.
• Mentor junior developers and contribute to their growth and development.
• Stay updated on emerging technologies and best practices in software development.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field.
• Minimum of 7 years of hands-on experience in Java / J2EE – Java11 development.
• Proficiency in Java, Java script, Apache, Spring Framework, Hibernate, and other related technologies.
• Strong understanding of object-oriented design principles and software development methodologies.
• Experience with database design and SQL.
• Excellent problem-solving and analytical skills.
• Ability to work effectively in a fast-paced, collaborative environment.
• Strong communication and interpersonal skills.
• Experience with Agile development methodologies is a plus.

• Develops, designs, programs, analyzes, debugs, and modifies Software programs using PowerBuilder.
• Experienced in programming using PowerBuilder 12.1, 11.5, 10.5, 10, 9, 8, 7 with PowerBuilder Foundation Class Library PFC , and Visual NonVisual User Objects.
• More than 5 yrs. Experience in Development/Enhancement and Testing of PowerBuilder applications.
• Strong in Data Windows, OOPS Concepts like Inheritance, Polymorphism etc., PowerBuilder Foundation Classes (PFC), ODBC.
• Experience in setting up Development and Test Environment setup.
• Experience in working with PowerBuilder IDE, SVN/Git repository, JIRA based bug tracking, Build.
• Experience with Oracle DB and excellent understanding of SQL queries.
• Experience in Agile methodology.
• Experience in delivering good quality code with stringent delivery timelines.
• Excellent problem solving & Communication skills.

Summary

The Security consultant is a pivotal technical role essential for facilitating Zero Trust deployment initiatives. This role encompasses conducting thorough gap analyses, proficient project management, and delivering technical advisories. Collaboration with cross-functional regional teams across the Asia-Pacific region is integral to this role. The ideal candidate will exhibit a robust understanding of the Zero Trust framework (CISA Zero Trust Maturity Model and Microsoft Zero Trust Model), possess broad security experience, analytical acumen, and demonstrate a proactive approach to project management. This position will report to HQ.

Responsibilities:

• Cross-Functional Collaboration: Collaborate closely with cross-functional teams across the APAC region to ensure seamless integration and alignment of Zero Trust initiatives with broader organizational objectives.
• Documentation: Maintain accurate documentation of Zero Trust deployment processes, procedures, and best practices for reference and future optimization.
• Gap Analysis: Conduct comprehensive gap analyses to identify vulnerabilities and areas for improvement within existing security frameworks in APAC region. Perform APAC’s Information Security Risk Assessment in accordance with the Risk Register Policy and support information security risk assessments for APAC to determine the gaps to reach Zero Trust.
• Overall Security Posture: Support and maintain APAC’s information security strategy and ensure it is aligned with Global security strategy based on Zero Trust
• Project Management: Effectively manage Zero Trust deployment projects, including planning, research, monitoring, and reporting.
• Technical Advisory: Provide expert technical guidance and advisory services to stakeholders, facilitating informed decision-making regarding Zero Trust implementation, although not responsible for implementation, must comprehend the technical aspects of security technology and planning.
• Zero Trust Deployment Support: Lead and support Zero Trust deployment initiatives, ensuring alignment with organizational objectives and security best practices, Possess a strong background in security with a focus on general high-level knowledge.

Additional General Responsibilities:

• Build and develop cross functional relationships within APAC to engender support of security projects.
• Collaborate with APAC’s legal and compliance to ensure APAC is compliant with local information security laws and regulations.
• Collaboratively work with APAC to develop and implement processes that meet Global information policy and standards.
• Coordinate technical input and recommendations from GISS to APAC
• Encourage the development of innovative ideas that solve root causes of identified problems.
• Promote an information security-conscious culture.
• Promote the use of ‘right-sized’ solutions for APAC, including Global Shared Information Security Services, to drive increased standardization and effective use of security resources.
• Support information security activities across APAC (align activities where possible, foster joint plans, etc.).
• Support the efforts of APAC’s Security delivery resources to execute to expectations.
• Work on global initiatives as part of working groups (e.g.: standards refresh, new technology discussion, etc.)

Skills/Qualifications:

• At least 5+ years of experience in the cybersecurity industry.
• Consultation capability in related technology and or related service to customer.
• Consulting experience in Cyber domain.
• Great communication and interpersonal skills
• Proactive approach to problem-solving and project management, with a strong commitment to achieving objectives and deadlines.
• Project management experience.
• Proven experience in security engineering, with a focus on Zero Trust deployment.

Technology Proficiency:

• Azure Active Directory (AAD), identity management and MFA
• Core expertise in Microsoft technologies.
• Data Protection, Microsoft Information Protection (MIP) classifying, labelling, and protecting sensitive data.
• Microsoft Endpoint Manager
• Network Security, Azure Virtual Network and Azure Firewall

Responsibilities:

• Manage and direct the day-to-day operations of IT services.
• Manage change request, service request and production support issues and ensure service levels are met;
• Manage outsourced vendors and in-housed contractors to meet the delivery and operation needs of IT services.
• Manage the verification of software patches and upgrades for applications;
• Measure, monitor and continuously improve performances of IT services;
• Plan, execute and support system implementation, software/hardware upgrades and security patches;
• Review post production issues and identify root cause and work with vendors on preventive measures;
• Review system designs and technical specifications to ensure all requirements are captured to meet system objectives

Requirements:

• At least 3 years of relevant experience in application production support on Java and .NET applications in both Unix and Windows operating environments.
• Bachelor or higher degree in IT or equivalent
• Certification or formal training in ITIL will be an added advantage
• Excellent technical troubleshooting skills;
• Experience in incident management, problem management, release management, root cause analysis and deployment.
• Familiarity with databases (e.g. Oracle, Microsoft SQL) and application servers (e.g. IIS, WebSphere Application Server);
• Good organization skills and able to work with minimal supervision in a rapidly changing environment;
• Knowledge of web languages (e.g. HTML/CSS, JavaScript);
• Positive attitude and able to work under pressure;
• Possess strong information acquisition, analytical and problem solving skills;
• Self-driven, creative and team-oriented person with good interpersonal skills;
• Sound understanding of the technical aspects of systems integration in an environment with diverse technology;
• Strong communication skills and ability to influence to gain consensus from multiple stakeholders when required;
• Understand SDLC and experience working with business users, various IT teams and vendors.

Job Description

• Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems
• Responsible for building and setting up new development tools and infrastructure utilizing knowledge in continuous integration, delivery, and deployment (CI/CD), Cloud technologies, Container Orchestration and Security.
• Build and test end-to-end CI/CD pipelines, ensuring that systems are safe against security threats.
• Design and implement codification on new automation systems with integration to existing CI/CD environment to deliver business value in accordance with existing DevOps practices.
• Develop and maintain Code to automate infrastructure for cloud infrastructure requirements and integration to designate code repository.
• Define and evolve Build and Release best practices, ensuring the system complies with open standards and meets requirements for high availability, resiliency, scalability, and security.

Job Requirements

• Min 2 years' experience
• Hands-on experience in designing, building, deploying, and securing highly available web applications in cloud platform.
• Experience with Jenkins, CI-CD, Terraform, Atlassian JIRA, Confluence, Bitbucket, and Bamboo.
• Experience with infrastructure provision tools (Docker, Ansible, Puppet, Chef, etc.).
• Self-motivated and good communication skills.
• Experience in an Agile development environment focusing on rapid quality delivery.
• High attention to detail, accuracy, and meticulousness with figures and processes in a high agility environment.

Skills & Competencies

DevOps, Ansible, Jenkins, CI-CD, Docker, Confluence, BitBucket, puppet, Chef, Agile

Job Responsibilities:

Sitting within Data & Technology Architecture department, ICT Infrastructure Engineer is responsible:

• Implement projects within their emplaced practice to ensure service delivery and support to meet the intended availability, continuity and capacity requirements.
• Translate business requirement into infrastructure design
• Work with service providers to design, develop, deploy and configure infrastructure to meet resiliency, availability and data integrity needs
• Ensure compliance to Authority’s Technical Architecture and SG-TRM, as well as IM8 and Authority IT Policies
• Manage Infrastructure projects and services to support application systems environments
• Request to provision new VMs for new systems
• Manage system architecture, resource planning, infrastructure performance and system hosting environment from server hardware till OS layer (Excluding hypervisor and Storage) in support of new applications
• Main infrastructure single-point-of contact for all new application system initiatives and to support/assist in application architecture design, integration and acceptance and infrastructure performance testing
• Handover Infrastructure and Systems standard operating procedures and day-to-day performance/availability monitoring to Operations Engineer upon commissioning and completion of PGP
• Support Operations Engineer on Infrastructure and Systems
• Assist in Infrastructure Architecture review, support and endorsement
• Review Hardening standards for OS, database
• Hosting environment infrastructure on-boarding (design, setup, configuration, implementation, testing and commissioning of infrastructure components)
• Understand systems operations environment is expected
• Familiar with API product and configuration for pub/sub and encryption highly preferred

What we are looking for

• Tertiary Education in relevant fields is preferred.
• Hands-on experience in relevant fields such as Windows, Linux RHEL and AIX OS, OS virtualisation technologies, SAN storage and/or databases.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Ability to analyse and identify comprehensive solutions considering all functional implications while developing a workable solution.
• Results and customer oriented
• Team player with organization and people handling skills.
• Good communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

• Administration of Linux-based systems and services running on CentOS, Rocky Linux and Ubuntu OSes for:

apache

foreman

freeIPA

openLDAP

NFS and quota

nginx

rsync

samba

SSH

VDO

ZFS

• Linux OS patch management using Foreman
• Linux account management
• Manage user access permissions to SSH, NFS shares, apache, nginx, samba
• Linux server performance tuning and status monitoring, security, maintenance, backup and troubleshooting
• Setup, configure and manage Linux OSes on lab PCs

Experience in the above: 6 to 15 years

Job Description & Requirements:

As a Data engineer, you will be a part of a highly qualified team, leading the delivery of modern data platforms using Azure Services and Databricks.

• Designing and delivering software using an agile and iterative approach based on Scrum or Kanban
• Following and contributing to improvement of client's software engineering practices e.g., source code management, test-driven development, automated testing, CI/CD
• Supporting the Lead Data Engineer in technical architecture and design
• Building an understanding of how data is used within client's commercial activity, and using this knowledge when working with Business Analysts or users to identify system requirements
• Analyzing and estimating IT changes giving input on technical opportunities, constraints, and trade-offs
• Creating documentation and presenting to technical and non-technical audiences
• Providing handover to Support teams and providing third line support for short periods after releases
• Owning their own learning so that they remain a technical subject matter expert.

Technical Skills

• Having solid experience in data modeling, data warehousing, SQL Server database design and development (SQL, relational and dimensional modelling) Analytical querying using technologies such as SSAS cubes or columnar data stores, Python.
• ETL tools such as SSIS, Alteryx, Azure Data Factory
• Building data pipelines using code e.g. Pyspark
• Modern cloud-based data architectures and technologies such as Data Lake, Delta Lake, Data Lakehouse e.g. Azure Data Lake Gen 2, Azure Delta Lake Lakehouse architecture using Databricks, Hudi or Iceberg
• NoSQL using CosmosDB, MongoDB, DynamoDB etc.
• Python scripting, including data engineering and machine learning libraries
• Scripting languages such as Powershell, bash, DAX, M-language etc. (Note - We primarily use SQL, Pyspark and Python in our day-to-day work along with some coding around DAX, Bash, Powershell and other scripting languages. )
• Distributed computing mainly around Spark § Big data files formats e.g. Parquet, Avro, ORC etc.
• Big data technologies such as Hadoop, Hive, Map-Reduce, Partition design, performance tuning in Spark etc.
• Reporting and visualisation tools such as SSRS, Tableau, Power BI or Excel

Skills & Competencies

Data engineer, Kanban, scrum, powerBI, python, excel, SQL, tableau, SSIS, reporting, data analytics, azure, cloud

ACR Tier 1 functions and responsibilities (not limited)

1. Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles)

• 1st level troubleshooting of in supported systems
• i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale
• Security event monitoring
• Server and network availability and performance monitoring
• Password reset and unlock
• Perform log & route [to higher tier or Resolver Team(s)]

2. Record and manage all transactions/ cases in Service Management System

3. Broadcast notifications to the relevant parties

4. Provide timely status update, follow up on cases escalated until closure within the service level agreement.

5. Ensure daily tasks are executed according to the Standard Operation Procedure

Responsibilities:

• Responsible for the research and implementation of related algorithms in the fields of task-based dialogue, open domain QA and customer service Chatbot.
• Responsible for work related to natural language processing, including but not limited to text classification, NER, semantic understanding, dialogue management, text generation, knowledge graph, text recommendation etc.
• Responsible for using cutting-edge technology to solve practical problems.

Requirements:

• Rich experience in NLP, including question answering systems, search systems, knowledge graphs, etc.
• Proficient in at least one programming language, such as C/C++, Java, python, etc.
• Familiar with the principles of general machine learning algorithms, and use TensorFlow, Torch, Caffe and other deep learning frameworks.
• Familiar with the latest LLM technology, with training or application experience.
• Good tracking of international cutting-edge technology, proficient in reading English documents of international conferences and journals and applying them to engineering practice.
• Have a sense of teamwork and cooperate well with others.

Working Day: Mon to Fri

Working Hours: 9am – 6pm

Location: Toa Payoh N, Singapore 318993

Salary: $5500 - $7000 + Quarterly Commission

Responsibilities:

• Develop long-term strategic account relationships, initially in Singapore, then grow business globally.
• Solution selling to existing customer base and new prospects, both direct and through partners
• Drive the entire sales process; responsible for opportunity qualification and development, RFP/RFI proposal development and customer reviews, negotiations and deal closure.
• Prepare and provide business proposals to the customers.
• Nurture opportunities and fill pipeline by active engagement with prospects, key customers and partners.
• Responsible to articulate compelling value propositions and developing executive relationship with C-suite and key stakeholders within accounts.
• Able to present well on our solution to client and consultant.
• Host customers and consultants to our showroom and sell our solution.
• Able to work on tender submission within deadline independently.
• Maintain knowledge of competitors in accounts

Education, Skills and Experience Required:

• At least 5+ years’ experience in solution selling and new business development within enterprise and/or data center customers, demonstrating customer orientation.
• Bachelor’s degree or MBA preferred, or equivalent experience in Engineering.
• Strong track record of achievement in managing sales and exceeding all targets.
• Experience in cooling solutions preferred.
• Able to foresee market conditions.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Own and resolve customers’ issues/ enquiries, end-to-end servicing
• Review root cause, track internal follow-up to ensure issues are resolved on a permanent basis
• Fulfill SLA requirements
• Manage customers’ relationships (both internal and external customers)
• Provide customer support (phone/ SR/ email) and resolution to customers’ production issues in a timely manner
• Review support / incident calls for root cause analyses
• Co-ordinate with vendor to resolve customer’s problems
• Update the tracking spreadsheet, call logs, incident reports, for all implementation issues and customers’ enquiries
• Compile required statistics for reporting
• Any other project/work as assigned

Requirements

• Diploma / Degree Holder with minimum 2-3 years experience in Corporate Products (Cash Management & IDEAL) preferred
• Hard-working, self-motivated and a strong team player
• Good interpersonal and communication skills
• Meticulous and detail-oriented
• Capable to work effectively under pressure and tight deadline
• Familiar with MS Office applications, such as Outlook, Excel, Words
• Ability to identify opportunities to improve operational efficiency

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job description

Job Description

• - Plenty of practical opportunities in all fields, especially commercial and railway engineering.
• - Be involved with qualified Professional Engineers for mentorship.
• - To manage a team of Internship Trainees / new site hires
• - Project management on-site
• - Prepare test reports, method statements, project implementation work, ad hoc duties etc as required.

Requirements

• - Diploma in Electrical Engineering
• - Prior experience in engineering / management preferred
• - Singapore Driver Licence if any

My client, an IT service management company is looking to hire IT Consultant to join their parent company. The ideal candidate will have a strong understanding of IT Due Diligence, IT Audit in Infrastructure and or ERP related projects

Experience:

• Experience in M&A services, particularly on IT Due Diligence, IT Audit, and IT Cyber Security, preferably in Infrastructure expert but not limited to.
• At least 5 years of experience in providing advisory services in the strategy, design, configuration, such as infrastructure related projects and/or ERP implementation projects.
• At least 5 years of global project management in IT, including scope, scheduling, resource allocation, budgeting for diverse projects (Infrastructure and/or Application).
• At least 5 years of experience in working with clients to translate business requirements into IT solutions, including gathering business and technical requirements, solution design and build, testing and solution development. (Infrastructure and/or Application).
• Have experience working in Japanese business culture and comfortable in matrix reporting organization.

Knowledge:

• Deep knowledge or expertise in at least one technology area and familiarity with others:
• Must: IT Infrastructure (DC’s, network) and Cloud Migration, Cyber Security
• Nice to have: Business Applications and ERP, IT Operating Model, IT Architecture, Enterprise Architecture, Data Management, IT Operation and Data Protection, Software Development (SDLC and/or Agile)

Aptitude / Key Working Relationship:

• Strong analytical ability to draw conclusions from unstructured information/sources.
• Able to work independently and autonomously with flexibility to meet the internal and external deadlines
• Excellent social and interpersonal skills in multi-culture, matrix reporting environment and able to work under tight schedule as a team player
• A solution-oriented mind-set and an unyielding positive attitude to learn new skills.
• Able to use most of the MS office products for daily work and proven skills in preparing high quality PPT presentations and Excel for analysis.
• Requires to travel to SEA region for every 2-3 months (4-5 days)

APPLY NOW! Interviews are ongoing! Email to dayna.chiam@stellar-link.com

We regret to inform that only shortlisted candidates would be notified.

Chiam Lee Ping Dayna

Consultant

Reg. No: R1764404

Stellar- Link Partners Pte Ltd (EA License: 21S0698)

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Group Infrastructure & Cloud (GIC) provides a platform/product for all applications to use public cloud. This product enables applications to use Public cloud services through predefined templates that are highly secure and architected against best practices and standards.

Responsibilities

The Cloud Specialist role would need to be experienced in understanding how infrastructure components are used for application development to produce highly resilient and scalable architectures. The candidate would be responsible solutioning application requirements from new onboarding new applications to public cloud as well as defining requirements for new features in the DBS Cloud Product for consuming AWS Services. Working with Evovle, they would be responsible for solution business outcomes using Outcome and work with the developers on setting clear solutions and requirements.

The candidate should be highly analytical and technology savvy with strong problem-solving skills. The ability to pay close attention to detail, develop creative solutions for complex and abstract problems and concentrate for long periods is a must. They will need to be able to speak with developers who programme the code with the Product and provide them. this role requires hands on programming skills for building infra as code.

The candidate must possess strong oral and written communication skills as well as interpersonal and multi-tasking skills.

Requirements

• Experience with application development and SDLC
• Experience with DevOps tooling and pipelines
• Experience with infrastructure services in on-premise data centers, compute, storage, database, network
• Experience of DevOps tooling and building infrastructure through code, must be able to write code to provisioning Cloud Services
• Understanding of application development and integration within one or more IaaS/ PaaS platforms such as Amazon Web Services
• Programming skills and able to read code in python (Preferable)
• 3+ years working knowledge with infrastructure services
• 2+ years working in AWS
• AWS Solutions Architect Professional Certification (Preferable)
• 2+ Solution architecture/design for application
• Familiar with public cloud APIs such as AWS, Google Cloud
• Good understanding on how applications work with infrastructure components
• Strong understanding and hands on experience on designing applications in AWS
• Experience on working on on-premise infrastructure technologies such as Network, Compute, Database and Storage

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibility

• Deliver quality services to business units / external customers by adopting a systematic and consistent approach in line with the Bank’s policies and procedures.
• Manage, supervise, motivate and coach staff to build an efficient, knowledgeable team such that all requests / instructions are completed within set accuracy & timeliness.
• Provide direction by setting performance targets for staff and monitor actual performance against targets
• Direct change decisively and manage change swiftly.
• Explore initiatives to automate manual processes with the objective to achieve productivity gain, enhance control and eliminate operational errors.
• Provide user requirements, review of functional design documents and participate in user acceptance test.
• Support the Head/Area Manager to ensure the smooth operation of the unit and realise productivity gains through continuous process improvements
• Develop operation manuals and ensure manuals are reviewed and updated with changes in processes and guidelines timely.
• Develop and ensure standard operating procedures (including DRP/BCP procedures) are in place and reviewed and updated on timely basis.
• Work with Business and various stakeholders and provide valuable input whenever required.
• Identify, highlight and mitigate risks associated with manual operational processes.
• Ensure accurate and timely reporting to Management

Requirements

• Degree holder in Business and Finance, Business Administration, Operations Management or related disciplines preferred
• Minimum 2 years of relevant work experience in financial institutions (Credit Operations)
• Experience leading team will be highly desirable for this role
• Those with Mortgage Loans experience will be an added advantage
• Good organizational skills with demonstrated ability in managing operations
• Sound knowledge of consumer banking products/services and respective end-to-end operation workflows for best in class services delivery
• Knowledge of Process Improvement Toolkit and metrics/measurement
• Good understanding of operational risks.
• Meticulous with eye for details
• Flexibility and ability to multi-task and take on different types of roles and activities at the same time.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.