Description

A creative, driven and self-motivated individual with a background in graphic design, photography and videography. He/she plays a key role in managing the social media channels, creating compelling content (posts, images, videos, stories) and analysing the performance metrics to improve the social media presence.

Responsibilities

• Create innovative content for social media platforms.
• Photography and graphic design.
• Video production and collaboragte with influencers to create contents if required.
• Create strong and interesting written posts to grab the attention of the audience.
• Stay up to date with all developments in social media.

Technical Skills and Competencies

• Possess good Chinese/English written skills which include grammar and spelling.
• Able to think out of the box and work with the team to create visually compelling visuals.
• Able to manage multiple different social media channels across multiple clients.
• Familiar with social media platforms like Facebook, Instagram, Tiktok and Xiaohongshu.

Key Responsibilities:

• Build and maintain strong relationships with architects, contractors, facility managers, and other decision-makers to understand their lighting requirements and propose tailored solutions
• Prospect and develop new business opportunities in Singapore and assigned territories
• Collaborate with relevant project stakeholders to provide specification works for decorative and architecture lightings
• Preparation of proposals, product specification and datasheet
• Provide solutions for control and automation of lighting systems
• Introduce Lighting Products and Solutions at a retail level
• Achieve sales targets and goals, with a focus on high value projects in the commercial and luxury residential segments.
• Build and maintain relationships with key decision makers in the target market segment
• Conduct market research to identify trends and opportunities in the target market segment
• Track and report sales activities, pipeline status, and market intelligence to the management team

Job Requirements

• Tertiary education in Marketing, Engineering, or related field
• 3+ years of successful sales experience in Singapore, preferably in the lighting or related industries
• Strong understanding of lighting technologies and applications, with knowledge of local building codes and energy efficiency standards
• Able to travel around Singapore if required.
• Ability to use Microsoft Office Suite
• Good communication & initiative skills
• Excellent communication, negotiation, and presentation skills in English; proficiency in Mandarin.
• Ability to use AutoCAD (preferable but not a requirement.)

Job Responsibilities:

• Liaising with Government agencies on deliveries matter
• Arranging delivery schedule for in-house drivers on daily basis
• Liaising with the Sales Dept & IT Dept closely on after-sales matters
• Maintain asset inventory and data records
• Liaising with clients for relocation and arranging with in-house driver team
• Preparing IT Engineers schedules for on-site to perform cryptographic erasure and verification before arranging driver to collect back the equipment from agency
• Preparation and submitting monthly reports for each tender
• Sending reminder emails in the interval of 3 months, 2 months and 1 month before the expiry dates to agencies to prepare and return the equipment before end-of-lease date
• Any ad hoc requirements by the Manager
• Handle incoming calls and email enquiries from corporate customers

Requirements:

• Minimum Diploma in Business Administration or related studies
• Good communication skills and able to work independently
• Able to work in fast-paced environment
• Customer oriented and able to liaise with different stakeholders
• Enjoy interacting and communicating with people and maintaining a good rapport
• Proficient in MS office

Others:

• Able to start immediately
• 5 days work week from Mon to Fri, 9am to 6.30pm
• Annual leave, Medical benefits, Staff insurance provided

Roles & Responsibilities :

The executive engineer is responsible for the design, diagnostic, testing as well as repair and overhaul of mechanical, electrical and electronic components of the chillers and other related systems in support of our overall chiller manufacturing process. The engineer shall be required to independently plan, schedule, coordinate and optimize on-site and workshop activities and coordinate with the sales and marketing team where required.

Key Responsibilities:

Design, diagnose, test as well as repair and overhaul mechanical, electrical and electronic components of the chillers and other related systems

Spearhead digitization of existing chillers through selection, adoption and/or redesign of PCB & PLCs

Coordinate and liaise with internal production, sales & marketing team as well as external end customers, contractors and consultants on-site

Supervise and check suppliers’ works and/ or end customer requirements according to design drawings, specifications and regulation (local codes or relevant international design codes)

Check and ensure the equipment and material offered in compliance with the specification and drawings.

Generate engineering & electrical drawings with Autocad software

Perform all other duties as assigned and required.

Requirements:

Candidate must possess at least Diploma in Engineering (Electrical/Mechanical) or equivalent.

At least 2 -3 year(s) of working experience in Electrical/Mechanical related fields is required for this position

Required Skill(s): Autocad, Microsoft Office

Licensed Electrical Engineer OR Licensed Electrical Technician is a bonus

Required Spoken and Written Language(s): English, Mandarin

Preferably with class 3 driving license

Interested, please email to [email protected]

We are seeking a dynamic and experienced Sales Team Lead to lead our sales efforts for Point of Sale (POS) solutions tailored for the Food & Beverage (F&B) industry across the Asia-Pacific region. The ideal candidate will have a strong background in sales leadership within the F&B technology sector, with a proven track record of driving revenue growth and building successful sales teams in diverse cultural and business environments.

1. Responsibility:

· Develop and execute comprehensive sales strategies to drive adoption of our POS solutions within the F&B industry.

· Lead and inspire a diverse team of sales professionals across multiple countries, providing guidance, coaching, and support to achieve sales targets and maximize revenue.

· Build and maintain strong relationships with key stakeholders in the F&B industry, including restaurant owners, franchisees, and industry partners.

· Collaborate closely with marketing, product development, and customer success teams to drive product enhancements, go-to-market strategies, and customer satisfaction tailored to regional nuances.

· Analyse market trends and customer feedback to identify opportunities for product innovation and market expansion.

· Manage the sales pipeline, forecast sales projections, and track performance metrics to drive accountability and ensure targets are met across diverse markets and cultures.

· Represent the company at industry events, trade shows, and conferences to promote our POS solutions and build brand awareness.

2. Requirements:

· 3 years of experience in sales leadership roles within the F&B technology sector, with a focus on POS solutions, preferably across the Asia-Pacific region.

· Proven track record of exceeding sales targets and driving revenue growth in diverse cultural and business environments.

· Strong leadership skills with the ability to inspire and motivate a diverse sales team across multiple countries and cultures.

· Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively with clients and partners.

· Deep understanding of the F&B industry across the Asia-Pacific region, including regional market trends, cultural nuances, and regulatory environments.

· Strategic thinker with the ability to develop and execute sales plans to capitalize on market opportunities.

· Proficiency in CRM software and Microsoft Office Suite.

Job Responsibilities:

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Job Requirements:

• Diploma in Business Administration/ Engineering
• Fresh ITE/Polytechnic/University graduate are welcome to apply
• Good communication and interpersonal skills
• Meticulous and Adaptable
• Proficient in Microsoft Office.
• Adobe Photoshop Illustrator & Autocad 2D will be an added advantage
• Salary will commensurate with qualifications and experience

Responsibilities:

• Perform daily accounting duties including bookkeeping, handling receivables and payables, maintaining general ledgers and preparing accounting schedules, etc
• Handle daily cash/bank transactions and bank reconciliation
• Assist in debt collection
• Support audit and tax filings
• Reconcile intercompany transactions
• Support the operational teams in maintaining strong vendor and customer relationships
• Handle ad-hoc projects and tasks as assigned

Requirements:

• Diploma in Accounting & Finance or equivalent
• At least 5 years of experience in accounting & finance
• Strong understanding of accounting principles
• Ability to work in a dynamic environment
• Ability to work independently with a high degree of accuracy and efficiency
• Hands-on experience in MS Excel, MS Words and computerized accounting systems

Key Activities / Accountabilities

· To coordinate and execute Customer Sales

· To process and acknowledge customer PO

· Track and follow up customer PO delivery date

· Manage the Sales Order, Invoice and DO using the ERP system

· Coordinate and manage the logistics department for delivery matter

· Prepare shipping documents for shipment related to customer order or replacement

· Prepare quotations for Sales Team if required and record all customer quotations

· To Liaise with customer Purchasing/ Finance Team for Invoice request

· Monitor customer website portal for new PO, Invoice, and PO confirmation

· Manage customer documentations for internal reference

· Other tasks as assigned by management from time to time

Preferred Qualifications, Experience and Skills

Qualification:

Diploma in Procurement / Customer relation

Experience:

§ Sales Coordinator

§ Manage inventory

Technical Skills:

§ Basic knowledge in ERP system, excellent in Microsoft Office, Excel and Word

Competencies:

§ Communication capability with all levels

§ Possess a creative mindset to identify and problem solving skills

§ Planning and organising

§ Analytical skills

§ Attention to detail

Language Capability:

§ Proficiency in spoken and written English required

Job Description

• Provide post-sales installation and technical support to clients
• Competent in Microsoft Windows Server Operating System, TCP/IP, DNS, and troubleshooting of system issues
• Analyze requirements and perform network solutioning, planning, installation and setup of network systems
• Installation and configure cloud services like Microsoft 365, Microsoft Azure, Acronis Cloud and Sophos Cloud Service
• Provide network operation support, problem isolation, and troubleshooting for network incidents
• Administer and upkeep IT infrastructure, documentation, user accounts and SOP
• Provide technical support to end users on PC hardware, software, applications and other IT related requests

Requirements:

• Min. Diploma or Bachelor’s degree in Computer Sciences, Information Technology or a related field preferred
• Min. 4 year of relevant experience operating in a similar role
• Required Skill(s): Cisco Networking, Fortinet Firewall, Windows Server, Virtualization
• Strong foundation in network knowledge
• Able to work independently and without supervision, and meticulous
• Strong troubleshooting and analytical skills
• May be required to provide on-call support
• Has passion for IT technology, driven and willingness to learn new technologies in a fluid and fast-paced environment
• Good interpersonal and communication skills to interact effectively at all levels

Objective / Purpose of the Job

The incumbent will be accountable for achieving the following results:

§ New business acquisition against target for both SMEs and Business Development channels

§ Existing business development target

§ Ensuring customer satisfaction

Key Activities / Accountabilities

· Identify new business opportunities

· Generate new sale leads for products and services

· Develop existing accounts

· Develop business strategies and achieve performance targets

· Prepare and conduct product demonstration & sales presentation

· Attend to customers queries and provide appropriate solutions

· Maintain good relations with all customers and ensure good customer service

· Ensure profitability for businesses secured with regular review with Management

· Provide monthly/quarterly sales activities forecast and review

· Any other official duties assign by Management

Preferred Qualifications, Experience and Skills

Qualification:

Diploma/Degree in Engineering or related field

Experience:

§ With Equipment sales experience

§ Application knowledge in Semicon Industry

Technical Skills:

§ Business to business selling skills

§ Negotiation skills

Competencies:

§ Communication capability with senior levels

§ Customer relationship management

§ Working supportively as a team member and effectively as an individual

§ Ability to multi-task, prioritise and manage time effectively

§ Passion for sales

§ A self-motivated, hardworking and result oriented

§ Able to travel regionally within short notice

Language Capability:

§ Proficiency in spoken and written English & Chinese required.

The Account Manager is responsible to generate, maintain and further develop sales forecasts for allocated customers’ accounts. He/She is required to develop, manage and maintain strong account relationships with the customers. Additionally, he/she is also expected to work cross-organizationally to co-ordinate pre-sales, professional services and support resources to drive successful solutions for customers.

The Account Manager is also responsible for meeting sales quota through identifying and gaining business from new and existing clients and ensuring customer’s satisfaction through the products and services provided. He/She is expected to have a deep understanding of the organization’s products and services. He/She is also required to participate in the development of value propositions and to negotiate successfully to close a sale.

• Act as Level-3 engineer and Subject Matter Expert for Global Network Services.
• Part of the 24x7 escalations team (on rotational standby call).
• Manage incidents escalation to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner.
• Provide Technical Support and consultancy as SME to internal stakeholder, for and not limited to service onboarding and process improvement.
• Review complex change request and participate in pre-change council meeting.
• Work closely and support problem management team to identify root cause of chronic problem or recurring issues, plan for preventive actions and improvement.
• Analyse IP network performance and take proactive actions and preventive measures to monitor and enhance the network performance including software and hardware upgrades, etc.
• Occasionally provide training to Tier 1 and 2 engineers on the complex issue handled.
• Perform risk and impact assessment on the hardware, software advisory affecting Singtel network.
• Support engineering teams on new product/ feature implementation, node deployment and technical support matters
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, manuals, troubleshooting guides, etc

Skills For Success

• Degree in Computer Science / Electronics Engineering, or any other relevant discipline.
• Cisco CCIE certified or CNNP with rich experience troubleshooting in complex enterprise LAN and large WAN network.
• At least 8+ years’ experience in similar support roles, working directly with large global customers and partners.
• Minimum to have one SDWAN certifications.
• Working experience minimum in two of the following SDWAN product: Cisco, Silverpeak, Velocloud, Fortinet, etc.
• Strong knowledge on Telco and enterprise network and technologies.
• Strong understanding of routing protocols like OSPF, BGP, MP-BGP, MPLS, TE, SR, QoS, SDWAN Overlay protocols.
• Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
• Experience of Security services (IDS/IPS, UTM, DDoS, Firewalls etc.)
• Working Experience with security products like Checkpoint, Palo Alto, Fortinet, etc, is a plus.
• Strong ability to independently debug broad, complex, and unique networks with mixed medium and protocols required.
• Cloud and Virtualization experience (AWS, Azure, VMWare, OpenStack) is a plus.
• Excellent written and verbal communication skills are required.
• Strong situational awareness and critical thinking abilities.
• Experience in leading a team is great advantage as this role potentially will require to lead group of engineers.

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Responsibilities:

• Verification on IT peripherals at customer site.
• Hard disk removal and laptop data erasure.
• Checking and packing of returned equipment before sending back to main office.
• Other adhoc duties assigned by supervisor.

Requirements:

• Able to commit to office hours (Monday to Friday 9am - 6:30pm)
• Working locations are based on deployment schedule. Possible all around Singapore
• Candidates with basic IT hardware knowledge are welcome
• Independent and meticulous
• Travelling allowance will be provided if travel from client site to client site within the day

Welcome candidates who are looking for a long-term Part-Time Job Basis. Esp candidates who are taking Part-Time Diploma/ Degree course at night and are able to commit to standard office hours.

Work Schedule:

This job has the following work schedule:

• 5 days / week
• Weekends Off
• Office hours

Benefits & Perks:

This job has the following benefits:

• Paid overtime

谷歌SEO

【岗位职责】

1.进行公司网站的全面SEO审计，确保网站结构和内容符合SEO最佳实践，并提出改进建议。

2.制定并执行全面的SEO策略，包括关键词研究、内容优化、链接建设、技术SEO和社交媒体整合。

3.利用Google Analytics、Google Search Console等工具监控和分析SEO表现，及时调整策略以适应搜索引擎算法更新。

4.与内容创作团队紧密合作，确保SEO策略有效融入到内容制作中，提升内容的搜索引擎排名和用户参与度。

5.持续跟踪并评估SEO趋势和行业变化，为公司提供市场竞争力分析和策略建议。

【岗位要求】

1.拥有统招本科及以上学历，计算机科学或相关领域专业背景者优先。

2.深入了解搜索引擎优化（SEO）的原理和策略，熟悉谷歌搜索引擎的搜索排名机制。

3.熟悉网站构建技术，包括HTML、CSS等前端语言，了解基本的后端开发知识为佳。

4.具备出色的数据分析能力和逻辑思维能力，能够基于数据制定和优化SEO策略。

5.至少3年SEO优化经验，有国际站点特别是谷歌独立站SEO优化经验者优先考虑。

6.英语流利，能够作为工作语言进行商务沟通和书面表达，具备TOEFL或IELTS等英语水平证明者优先。

7.具备优秀的团队合作精神和跨部门沟通能力，能够在快节奏环境中有效协作

任职要求:

1、熟练掌握各种渗透测试工具并且对其原理有深入了解(不仅限于Burp Suite、SQLMap、

AppScan、AWVS、Nmap、MSF，Cobalt Strike等等)

2、至少掌握一门开发语言，操作语言不限

C/C++、Golang、Python、Java 都可，要求至少能上手写代码

3、熟练掌握常见的攻防技术以及对相关漏洞( web 安全或二进制)的原理有深入的理解

收藏 立即沟通

4、具有丰富的实战经验可独立完成渗透测试工作

5、能从防御者或者运维人员的角度思考攻防问题，对后渗透有深入了解者更佳

6、对安全有浓厚的兴趣和较强的独立钻研能力，有良好的团队精神

7、具备渗透大型目标的经验

8、熟悉常见Windows,Linux安全机制，具备一定的安全开发能力以及Problem Solving能力

9、熟悉高级安全评估技术与权限管理的评估方法

Job Description

Mainly facing customers exchanges in china singapore and portugal

Can accept business trip

other benefits can be discussed during the interview

NO educational requirement

schedule arranged by department

工作内容 职责

工作内容要求 翻译员

主要面对中国、新加坡、葡萄牙国家的业务往来

可以接受出差 学历不限

其他福利待遇可以面试时候详谈

时间表由部门安排

We are seeking a talented Embedded Engineer with a strong technical background to join our team. This role is open to both graduates and experienced professionals who are eager to contribute to projects and the growth of the company. The successful candidate will be primarily responsible for designing, developing, and testing embedded hardware devices throughout the full product lifecycle. This is an opportunity for a self-motivated and innovative individual who is passionate about creating value, eager to learn and grow in the field, and interested in pursuing a leadership path within our organization.

Responsibilities:

• Design and Development: Design, develop, and test embedded hardware systems and components for new and existing products.
• Research and Analysis: Conduct research to identify materials, methods, and processes for product improvement.
• Manufacturing Oversight: Oversees the manufacturing process to ensure quality and efficiency.
• Collaboration: Work with cross-functional teams to ensure project feasibility, cost-effectiveness, and compliance with industry standards.
• Troubleshooting: Identify and resolve technical issues during production or product testing.
• Documentation: Prepare technical reports, documentation, and presentations for management and clients.
• Simulation and Testing: Conduct simulations and tests to validate designs and make necessary adjustments.
• Industry Knowledge: Stay up-to-date with industry advancements and integrate new technologies into project management and product design.

Requirements:

• Educational Background: Bachelor’s or higher degree in Electronics, Computer Engineering, or a related field.
• Embedded Knowledge: Strong understanding of embedded systems architecture and development.
• Hardware development: Demonstrates a solid background in circuit design and analysis fundamentals. Familiarity with leading software tools for schematic entry and PCB layout design.
• Proficient in embedded platforms: 8-, 16- and 32-bit microcontrollers, ARM processors.
• C Language Proficiency: Proficient in the C programming language, with the ability to write clean, efficient, and well-documented code.
• Firmware Testing Skills: Experience with software testing methodologies and tools, ensuring the delivery of robust and reliable embedded software.
• Troubleshooting Capability: Proven ability to analyze and troubleshoot software issues, providing effective solutions.
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical information to both technical and non-technical stakeholders.
• Team Collaboration: Demonstrated ability to work effectively in a team environment, contributing to the success of group projects.
• Experience/ qualifications in Electronics/ Power electroincs / Battery Management is an advantage.
• 
  

Job Description:

• Responsible in preparing documentation including daily report, monthly progress report, method of statement and work procedure to project manager.
• Responsible in overseeing drawing management and make sure the updated drawings to the clients and subcontractor are issued.
• Assist the project manager or senior project engineer in coordinate with related consultant and quantity surveyor on the change order issued
• Coordinate and work closely with safety personnel to ensure all government and safety regulation are complied.
• Conduct weekly or monthly meeting with sub-contractors to update the progress of work.

Job Requirements:

• Degree in Engineering is required/preferred
• minimum 3 years of Project Management knowledge, skills, experience.
• Good interpersonal and communication skill
• Good organization skill
• Able to multitask
• Able to work under fast paced environment

Responsibilities:

• Manage inventory and forecast stock levels.
• Ensure the accuracy of database information in Purchasing module.
• Coordinating with overseas & local suppliers regarding purchase-related issues and tracking shipment status.
• Develop supplier relationships, negotiate for optimal pricing, MOQ and lead times, ensuring punctual deliveries.
• Identify purchasing needs and ensure warehouse stock levels are adequate to support production.
• Coordinate purchasing activities with suppliers and internal departments such as production, planning and engineering departments to acquire inventories in a cost effective and timely manner.
• Preparation of purchasing activity reports and undertake ad hoc tasks as required by management.

Requirements:

• Min. Diploma or Degree holder with at least 5 years of purchasing experience, preferably in the manufacturing industry.
• Proficient in SAP & MS Office.
• Resourceful and meticulous with excellent negotiation, problem-solving, and communication skills with Vendors and Stakeholders.
• Good interpersonal skills and a good team player.

Roles & Responsibilities

• Receiving installation, testing, commissioning, and service schedule instructions from the Project Supervisor/Manager.
• Preparing to attend installation and service jobs, which involves contacting customers and landlords to schedule installations and service requests, and organizing the necessary project equipment, spare parts, and safety gear.
• Diagnosing and isolating faults, communicating with customers about the cause of the issues, and outlining corrective actions.
• Resolve faults by replacing defective components, readjusting system settings, and reinforcing end-user training for proper equipment usage.
• Escalate unresolved project issues to the supervisor for further guidance and action.
• Coordinate and schedule site testing with the main contractor, subcontractors, and customers as required.
• Manage and account for company-issued assets, including tools, laptops, vehicles, intellectual property, and more.
• Report on any follow-ups regarding outstanding service jobs and submit weekly timesheets.
• Participate in all job-related training to stay informed about the solutions offered by the company.

Requirements:

• Skilled in interpreting blueprints and schematic drawings.
• Capable of climbing ladders and proficient in the operation of handheld power tools.
• Strong communication skills with a commitment to delivering exceptional customer service.
• Possess a valid driver’s license and demonstrate the ability to operate fleet vehicles safely at all times.

Our client is a leading European MNC and an industry leader in the field of video technology, video surveillance and video management systems. With more than 1,200 employees globally, we are currently recruiting for the following position in the Singapore office.

Presales & Technology Manager, Asia

Responsibilities

· Reporting to the Asia Head of Sales, you will be responsible to both lead the APAC presales team in winning sales projects as well as providing the technical expertise in solution design (Video Management, Video Analytics, Video as a Service)

· Lead and mentor a team of solutions engineers and professionals. Set goals, track performance, and provide feedback to team members.

· Coordinate with other departments to align presales efforts with overall company objectives.

· Serve as the voice of the technology community, advocating for their needs and feedback.

· Provide technical support and guidance to technology partners, helping them solve problems and maximize their use of our products.

· Build and maintain relationships with key influencers, partners, and stakeholders in the industry.

· Collaborate with the sales team to provide technical expertise during the sales process.

· Conduct product demonstrations and technical presentations to prospective clients.

· Assist in the development of technical proposals and responses to RFPs (Request for Proposals).

· Address technical inquiries from potential customers and provide solutions to their challenges.

Requirements

· Bachelor's degree in IT with qualification in the following

o CompTIA Network+ certification.

o Cisco CCNA certification.

o Microsoft Certifications (MCITP, MCSE).

· Extensive knowledge of the entire product ecosystem and prior experience as a systems integrator solutions architect would be preferred.

· You should be familiar, even considered a subject matter expert / technical consultant with regards to the field of video management systems (VMS), Video Analytics.

· Ability to share and impart technical knowledge to non-technical individuals.

· Self-motivated and goal oriented.

Interested applicants, kindly send in a copy of your updated resume in WORD document to [email protected] stating your current and expected remuneration together with notice period required to current employer.

You can also contact Vincent Low for a confidential discussion at 6749 4236.

EA Personnel Registration No: R1324700

As a Junior Consultant, you will play a key role in analyzing a system’s design and providing consulting support. You will bridge the gap between clients’ business needs and the technical capabilities of developers. Your primary goal is to ensure that the system effectively supports the client’s business objectives by translating their specific requirements into actionable tasks.

What we want:

• You are looking for a career that combines business skills (i.e. accounting, finance or operations) with technology and engineering.
• You are a collaborative and self-driven individual who enjoys building relationships and enjoys working in dynamic client environments.
• You are constantly seeking new challenges to expand your technical, business and market knowledge.
• You are passionate about creating high-quality enterprise solutions and working with a team of like-minded individuals.

What you need to have:

• Bachelor's degree in computer science, accounting, supply chain management, information systems, finance, engineering or equivalent.
• Basic understanding of some programming languages (VBA, Java, C#, C++, Python etc.)
• Strong understanding of supply chain, commodity lifecycles, financial systems and how they address complex business problems in specific markets.
• Ability to assess software solutions against business needs and ensure high-quality implementation.
• Excellent critical thinking, problem-solving and analytic skills.
• Desire to learn about various client scenarios and environments to provide tailored solutions for their unique E/CTRM needs.

Nice to have:

• Experience with SQL
• Experience with process mapping and/or process improvement
• Knowledge in software systems such as SAP, as well as experience with agile project management methodologies. This understanding will be crucial for effectively implementing and managing software solutions within the E/CTRM domain.

The purpose of this position is to provide professional IT support to all customers, internal and external, within the assigned geographic region. Support for all MKS approved applications will be provided while adhering to established SLA’s. Position will be a business owner and champion for the global Help Desk application. Work with the global Field Services, Applications and Infrastructure Teams to identify, analyze, and resolve IT issues in a timely fashion. Participation in projects as directed by the IT Field Services Manager is required. Independent and Team driven identification and implementation of IT and business process enhancements is expected.

IT vendor management is a critical aspect of this position. Vendors may be local, regional, or global. Participation in vendor governance activities is required. Cost control activities including the creation of purchase requisitions is a requirement of the position.

You are responsible for:

• Respond to all customer requests for assistance in a professional manner
• Champion the global Help Desk application and ensure all activities, including phone calls, are well documented
• Troubleshoot, diagnose and thoroughly document reported problems
• Respond to customer requests and provide timely status updates within established SLA’s
• Make adjustments, repairs and and/or perform preventative maintenance on computers, telephones, printers, mobile devices and other IT related equipment
• Identify, troubleshoot and repair software and hardware errors and/or problems
• Ensure local area network, wireless and VPN access and troubleshoot network connectivity issues
• Manage local and regional IT asset inventory, ensure compliance with MKS standards
• Conduct local and regional new employee IT on boarding activities
• Train customers on the use of new and existing applications
• Provide office and workstation setup and relocation support
• Travel as needed to support all sites in the assigned geographic area
• Perform other related duties that may be assigned or associated with the responsibility of the position

To succeed in this role, you should have the following skills and experience:

• Associate’s degree in computer science, Information Systems or related field
• 4 years of experience in IT technical support, additional experience in lieu of degree requirement
• IT technical certifications a plus
• Good communication skills, both orally and in writing
• Focused on providing excellent customer service
• A proven track record of accomplishments and strong interpersonal skills are required

Position Summary The role is primarily in pre sales, tenders and bids stage and requires both broad and deep technology knowledge and the ability to conceptualize business solution to customer. Demonstrated ability to engage in senior level technology decision maker discussions related to agility, business value, and .NET is also a must.

Pre Sales Software Consultant / Software Architect should be formally in Post Sales, Delivery Team and highly familiar in the project methodologies ie Design, Technologies in order to review the tenders/bids.

Responsibilities:

• Develop project technology strategy by understanding key client objectives; diagnosing and mapping client requirements; articulating solution risks and barriers; recommending project approaches; preparing time and cost estimates; planning full project life cycle

• To Prepare and deliver the business value solutions for customers, including proposal writing, presentation, conduct, proof-of-concept to showcase its technical feasibility when necessary

• To Propose the technical solution and oversee the selection of technologies and estimate resources required to develop the proposed solution to meet customer’s requirements.

• Articulate alternatives in terms of cost, benefit and risk where multiple solution exist.

• Highlight the positive impact of the solutions and it how it can achieve customer’s business goals

• Manage customer relationship by communicating architecture standards and frameworks; answering questions; resolving concerns and issues

• Actively participate in the business development lifecycle. Identify opportunities, generate proposals, and support other sales efforts

• Increase organization effectiveness by identifying opportunities to leverage solutions to other engagements

• Improve information usefulness by tracking emerging technologies; evaluating their applicability to business goals and operational requirements

Requirements:

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience

• 7+ years of technical presales, technology transformation, enterprise solution blue printing, or Solution Architect experience in the software or cloud industries in a customer-facing role.

• Experience in IT computing (e.g., applications, infrastructure, storage, platforms, data), as well as cloud market and competitive dynamics. working knowledge of modern software development practices and technologies such as agile methodologies and DevOps is highly desired.

• Experience in network infrastructure, security, data, or application development.

• Experience with structured Enterprise Architecture practices, hybrid cloud deployments, and on-premise-to-cloud migration deployments and roadmaps.

• Knowledge of technology solutions and ability to learn and work with emerging technologies, methodologies, and solutions in the Cloud/IT technology space.

• Understanding of large-scale computing solutions and the enterprise technology buying and evaluation process.

• Ability to collaborate across organizational boundaries, build relationships, and achieve broader organizational goals.

• Ability to deliver results and work cross-functionally. Ability to engage/influence audiences and identify expansion engagements.

• Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations.

• Additional technical qualifications include hands-on experience in several of the following products or technologies:.NET Development Platform (Visual Studio, .Net Framework), C#, C++, VB.Net, ASP.Net, WinForms, Databases, Transact-SQL, XML, Soap, Web Services, agile development methodologies and SQL Server

• Oversee the in-house IT flow, ensuring high levels of staff satisfaction through timely and effective support
• Assist with helpdesk support tasks
• Coordinate, plan, and oversee IT-related activities and service delivery to ensure seamless operation and alignment with organizational goals.
• Ensure effective project and change management to deliver solutions that meet technical, functional, performance, and business requirements.
• Collaborate with internal teams and vendors to propose comprehensive technical solutions and key performance indicators (KPIs), ensuring vendors meet contractual obligations for successful project delivery.
• Maintain compliance with established enterprise technology practices and project management standards, ensuring quality and consistency.
• Track key project milestones and adjust project plans and resources as necessary to meet team objectives and deadlines.
• Oversee IT assets, inventory, and documentation to ensure accurate records and efficient operations.
• Facilitate communication across all enterprise areas that affect project scope, budget, risks, and resources, promoting transparency and coordination.
• Manage IT procurement processes, including obtaining quotations, entering procurement details into systems, and ensuring efficient procurement workflows.
• Prepare, consolidate, and review reports and documentation to support project tracking, decision-making, and continuous improvement.
• Perform additional tasks as assigned by management to support overall IT and project operations.


Requirements
• Bachelor’s degree in computer science or IT
• Minimum 8 years of working experiences in IT service delivery or related
• Experience with Microsoft products
• Demonstrated knowledge in Networking, System Administration, cloud-based infrastructure and Cyber Security is a plus
• Knowledge in IT auditing is an advantage
• Team player who can work independently and work well under pressure
• Resourceful, self-motivated, proactive, organized and adaptable to fast changes
• Good communication skills and able to prioritize tasks effectively