As a marketing support executive, you will collaborate with brand marketing, business development and sales team in all stages of marketing campaigns execution. You will help to maintain and expand our marketing channels, promote brand awareness, enhance lead generation and engagement activities. While there will be supervision and guidance, the role requires someone who has initiative, creative, eager to learn and willing to try. The role will report to and assist the Brand Marketing Manager in the execution of brand marketing related activities.

Job Descriptions

• Support all brand and marketing related activities, from day-to-day planning, project coordination and implementation of strategic B2B marketing plans to create brand awareness, drive lead generation and engagement. (e.g. social media marketing, email marketing, networking events, trade show & etc)
• Assist to create promotional materials for various distribution channels both online and offline.
• Manage and update the company database and customer relationship management.
• Manage sponsorship activities and corporate gifts preparation.
• Assist to maintain and upgrade company accreditation to enhance company’s competitive edge.
• Perform market analysis and research on competitors.
• Other administrative duties as necessary

Requirements

• Possess at least Diploma/Degree in Marketing/Mass Communication/Business Studies or equivalent.
• Good written, verbal communication and presentation skills
• Results-oriented, self-motivated, and resourceful
• A sociable, diligent, detail-oriented individual with a positive attitude
• Able to work independently and good team player.
• Familiarity with Microsoft Office is preferred knowledge and interest in digital marketing and design would be a plus!
• Able to start work immediately.
• Fresh graduates are welcome to apply.

Attractive Remuneration and Employee Benefits

• On-The-Job Training Support
• Performance Bonus
• Rewards and Recognition
• Medical & Dental Benefits
• Birthday Leave

Responsibilities:

• Assist in material sourcing and compilation of quotations from various vendors and subcontractors
• Assist in the creation of Bill of Quantity (BQ)
• Assist to schedule and assign workers to job sites.
• Keep track cost management vs budgeted costing
• In-charge of generation of material purchase requisition and follow up on delivery
• Liaise with project engineers and vendors for material delivery.
• Liaise with clients, supplier, subcontractor and relevant parties
• Submission of project progress claims and follow through on invoices
• Manage, keep record and update all submission document and liaise with internally Project Engineer (external Document Controller) as per site & safety requirement
• Assist project engineer / manager to consolidating Operation and Maintenance Manual.
• Attend project meetings and create minutes of meeting.
• Prepare sales quotation to client
• Manage and coordinate the project administrative work support to team

Requirements

• At least Nitec/Higher Nitec/Diploma in related field
• Prefer 2 years relevant working experience
• Candidates with administrative experience
• Competent in Microsoft Office
• Responsible, pro-active, teamwork, responsive

Attractive Remuneration and Employee Benefits

• On-The-Job Training Support
• Performance Bonus
• Rewards and Recognition
• Medical & Dental Benefits
• Birthday Leave

Job Description

• Provide post-sales installation and technical support to clients
• Competent in Microsoft Windows Server Operating System, TCP/IP, DNS, and troubleshooting of system issues
• Analyze requirements and perform network solutioning, planning, installation and setup of network systems
• Installation and configure cloud services like Microsoft 365, Microsoft Azure, Acronis Cloud and Sophos Cloud Service
• Provide network operation support, problem isolation, and troubleshooting for network incidents

Requirements (Qualifications/ Experiences/ Behavioural):

• Min. Diploma or Bachelor’s degree in Computer Sciences, Information Technology or a related field preferred
• Min. 2 year of relevant experience operating in a similar role
• Required Skill(s): Cisco Networking, Fortinet Firewall, Windows Server, Virtualization
• Strong foundation in network knowledge
• Able to work independently and without supervision, and meticulous
• Strong troubleshooting and analytical skills
• May be required to provide on-call support
• Has passion for IT technology, driven and willingness to learn new technologies in a fluid and fast-paced environment
• Good interpersonal and communication skills to interact effectively at all levels

Assist with the drawings preparations for projects using Acad.

Site visits to better understand the drawings required.

Attend meetings if necessary.

Assist with quantity take-off during tender submission.

Assist with some admin works, if necessary.

Assist with collecting and delivering samples.

Discussion with site on the completed work.

Steel calculation experience is priority.

Job Scope:

• Responsible for the entire sales cycle
• Actively explore new business accounts and develop client base
• Conduct cold calls and face-to-face meetings with clients
• Enjoy interacting and communicating with people, maintain good rapport with our IT Business Partners
• Follow-up on leads and sales inquires
• Closing sales and driven to achieve monthly sales target

Requirements:

• A winner with a hunter role mindset
• Self-starter, result-driven, energetic & positive thinking
• Excited about the opportunity to develop consultative sales skills and to meet monthly targets
• Preferably with 1-2 years of proven track record in B2B sales or 1-2 years of related working experience
• Exposure to IT-related products will be best

Others:

• 5 Days work week from Mon to Fri 9AM to 6:30PM
• Location: Kaki Bukit
• Annual Leave, Medical Benefits
• Commission and Incentives when sales targets are met

Kindly note that this position requires you to possess a strong willingness take on responsibilities and challenges.

Job Type: Full-time

Pay: $2,500.00 - $3,500.00 per month

Benefits:

• Cell phone reimbursement
• Employee discount
• Health insurance
• Parental leave

Schedule:

• Monday to Friday

Experience:

• Sales: 1 year (Preferred)

Work Location: In person

Responsibilities

• Direct, lead and support other engineering and skilled personnel in managing and executing projects.
• Managing daily planning for project sites.
• Check technical designs and drawings to ensure that they are followed correctly.
• Prepare T&Cs, OMM, cost estimates and ensure appropriate materials and tools are available.
• Organize materials and ensuring sites are safe and clean.
• Prepare work schedules and allocate resources, as well as supervise junior engineers, workers, and contractors.
• Ensure that projects are completed on time and within budget.
• Conduct on site investigations and analyse data (reports, tests, drawing and other).
• Provide advice and resolve creatively any emerging problems/deficiencies.
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required.
• Ensuring all health and safety (QHS) and sustainability policies and legislations are adhered to.
• Prepare site reports, project meeting minute and other paperwork.
• Document processes and present project progress updates to the Project Manager.
• Prepare the Operation Maintenance Manual including the documentation of equipment list, maintenance, catalogue, testing and commissioning and as-built drawing.

Requirements

• ITE/Diploma/Degree in Mechanical or Electrical Engineering related field
• M&E services & AutoCAD knowledge
• At least 2-3 Year(s) of working experience in the related field
• Experience in Data Centre, good financial and budget control will be an advantage
• Project management and supervision skills
• Competent in Microsoft Office & Microsoft Project
• Team player with good interpersonal skills
• Good planning and coordinating skills
• Resourceful, supportive, problem-solving, committed

Job Descriptions

• Manage Technical Operation Team’s day-to-day operations (i.e. repair work, routine servicing, maintenance & T&C processes)
• Manage customer’s expectation, quality service deliverables and establish good rapport for long term relationship
• Manage department resources to ensure continuous smooth operations
• Monitor and conduct review on department manpower competency level
• Ensure continuous training/improvement plan is in place across the Technical team
• Ensure regular review of equipment refresh for customers
• Conduct quality checks on works completed
• Ensure compliance with Health, Safety, Environmental and Assurance regulations
• Able to troubleshoot and carry out repair work for M&E Infrastructures services in Data Center

Requirements

• Diploma/Degree and above in Mechanical & Electrical or relevant discipline
• Min 5 years of relevant working experience with at least 2 years in managerial position
• Excellent knowledge of M&E services with a relevant qualification
• Fire Safety Manager certification is preferred
• Green Mark certification or equivalent certification
• LEW certification an advantage
• Good interpersonal skills
• Self-motivated and meticulous
• Class 3 Driving Licence is preferred

Attractive Remuneration and Employee Benefits

• On-The-Job Training Support
• Performance Bonus
• Rewards and Recognition
• Medical & Dental Benefits
• Birthday Leave

Job Description

• Able to prepare full set of accounts and perform Bookkeeping functions on a monthly, quarterly or yearly basis for different types of companies and businesses
• Able to prepare and compile financial and management reports
• Preparation, submission and filing of GST returns for our clients
• Preparation of Audit Schedules and liaising with external auditor during Annual Audit
• Having relevant knowledge of corporate and personal tax and handle simple tax computation and able to liaise with IRAS if necessary
• Any other duties/tasks as assigned

Job Requirements

• LCCI higher certificate/diploma or Diploma in Accounting at least 3 years of relevant working experience
• Work experience in a CPA firm would be an added advantage
• Proficiency with Microsoft Office and accounting software e.g. MYOB
• Must be initiative, multi-tasking, work independently, hardworking and meets tight deadlines
• Good interpersonal, communication and ability to work under pressure
• Bilingual in English and Chinese preferred (to liaise with Mandarin speaking clients)
• Immediate available is preferred

Job Type: 1 year contract (Renewable)

Location: Gul Circle

Salary: $2500 to $3500 per month

Responsibilities;

• Coordinate procurement activities with vendors
• Process third-party invoices
• Generate and manage billings
• Maintain and update registers for sales and procurement contracts.
• Provide timely reminders to the team regarding contract expirations pending renewal.
• Perform data entry tasks, extract and organise info to assist sales team.
• Coordinate meeting, room reservations, equipment setup, and travel arrangements.
• Compile and edit presentation materials from various sources.
• Ensure that both internal and external client needs are met effectively

Requirements:

• Has understanding and experience in the order to cash process, procure to pay process
• Proficient with Microsoft Excel and Powerpoint.
• Prior experience in sales administration and proficiency in Microsoft CRM, SAP systems is advantageous.
• Degree holder, preferably in Business Administration, with min. 5 years working experience

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to

Attn: Audrey Lim Contact 92475508 via Whatsapp

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:
• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Responsibilities

• Direct, lead and support other engineering and skilled personnel in managing and executing projects.
• Managing daily planning for project sites.
• Check technical designs and drawings to ensure that they are followed correctly.
• Prepare T&Cs, OMM, cost estimates and ensure appropriate materials and tools are available.
• Organize materials and ensuring sites are safe and clean.
• Prepare work schedules and allocate resources, as well as supervise junior engineers, workers, and contractors.
• Ensure that projects are completed on time and within budget.
• Conduct on site investigations and analyse data (reports, tests, drawing and other).
• Provide advice and resolve creatively any emerging problems/deficiencies.
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required.
• Ensuring all health and safety (QHS) and sustainability policies and legislations are adhered to.
• Prepare site reports, project meeting minute and other paperwork.
• Document processes and present project progress updates to the Project Manager.
• Prepare the Operation Maintenance Manual including the documentation of equipment list, maintenance, catalogue, testing and commissioning and as-built drawing.

Requirements

• ITE/Diploma/Degree in Mechanical or Electrical Engineering related field
• M&E services & AutoCAD knowledge
• At least 2-3 Year(s) of working experience in the related field
• Experience in Data Centre, good financial and budget control will be an advantage
• Project management and supervision skills
• Competent in Microsoft Office & Microsoft Project
• Team player with good interpersonal skills
• Good planning and coordinating skills
• Resourceful, supportive, problem-solving, committed

Attractive Remuneration and Employee Benefits

• On-The-Job Training Support
• Performance Bonus
• Rewards and Recognition
• Medical & Dental Benefits
• Birthday Leave

Job Description

• Lead the strategy for technology platforms, partnerships and external relationships
• Identify, compare, select and implement technology solutions to meet current and future needs
• Develop, track and control the development of annual operating and capital budgets for purchasing, staffing and operations
• Manage and optimize infrastructure assets to satisfy internal financial targets
• Create overall technology standards and practices and ensure adherence
• Consolidate our technology platforms and create plans for each
• Track, analyze and monitor technology performance metrics
• Oversee all system design and changes in system architecture
• Take the initiative in thought leadership, innovation and creativity

Job Requirements

• In-depth knowledge of web systems architecture, design and development
• Hands-on experience with complex project management
• Outstanding communication, interpersonal and leadership skills
• Excellent organizational and time-management skills
• Effective negotiation and vendor management skills
• Proactive problem solver
• Attention to details

Job Description:

The Project Engineer shall report to the Project Manager or the Head of Department for Project Management. The Project Engineer shall be responsible for the project assigned by carrying out the following:

• Coordinate with project team members in achieving the project targets (technically and commercially) set by the management.
• Execute the project plan within requirements, schedule, budget and resources.
• Coordinate with project team members, stakeholders, vendors, sub-contractors, and customers.
• Report project status to the project manager or steering committee
• Implement activities in the project execution phase.
• Deliver project and system documentation.
• Attending project meetings with project team members, customers, consultants, sub-suppliers, etc. in achieving the targeted project plan.
• Coordinate closely with various stakeholders to ensure on time delivery within cost budgeted.
• Undertake ad-hoc duties

Requirements:

• Bachelor’s Degree or Diploma in Computer Engineering
• Fresh graduates welcomed. 1 to 3 years of project experience, with a proven track record of hands-on experience as a project engineer
• Project management experience and proficient in project management tools (e.g. MS Office, CRM software) will be an added advantage.
• Excellent communication (oral and written), interpersonal, conflict management, negotiation skills, and teamwork.
• Organized, strong analytical and problem-solving skills.

Responsibilities

· Make daily deliveries to customers in a timely manner

· Assist in warehouse operations, including to receive and check all incoming goods shipments & prepare outgoing goods shipment when there is no delivery

· Packing & labelling goods for delivery or collection

· Perform other general warehouse duties as assigned, including stocktaking, maintaining proper organisation, cleanliness and safety standards of warehouse

· Ensure proper maintenance and cleanliness of vehicle

· Any other ad-hoc duties assigned

Job Requirements

· Possess a valid Singapore Class 3 driving licence with good driving record

· Physically fit to handle loading and unloading of goods

· Able to read and speak simple English

· Positive working attitude, responsible and flexible

· Self-disciplined and have the ability to work independently under tight deadlines in a fast-paced environment

· Candidates with relevant experience and/or possess a local forklift license will have an added advantage

Working hours: Monday to Fridays, 8am to 5.45pm; minimal overtime (depending on workload)

Responsibilities:

• Assist Technical Manager negotiate/procure materials, equipment and labor in accordance to the allocated budget
• Coordinate and supervise Technical Team’s day-today technical operations (i.e., routine servicing, maintenance & T&C processes)
• Ensure technical operations are carried out according to required standards
• Troubleshoots non-performing and or faulty electrical/ACMV/ fire protection system/ UPS/Security System
• Provide excellent service and build lasting relationship with clients
• Assist in handling/storage of materials and equipment
• Ensure safety practices are followed
• Review and implement MOS & RA docs
• Ensure work completed are of highest standards
• Able to troubleshoot and carry out repair work for M&E Infrastructures services in Data Center
• Attend to technical inquiries and provide technical support for customers
• Liaise with relevant authorities/ subcontractor/clients/suppliers on maintenance, repair & T&C job
• Maintain internal and external technical and operational documentation
• To support and standby for emergency cases

Requirements:

• ITE/Diploma in Engineering related field
• Min 2-5 years of relevant working experience
• AutoCAD knowledge, Certification of PMI an advantage
• Certification or trained in installation of 1 or more leading UPS or Aircon brand is a must
• Class 3 Driving Licence is preferred
• Trained in Thermal Scanning of UPS or Electrical Boards an advantage
• Good problem-solving skills
• Demonstrated ability to independently manage multiple projects with competing priorities
• Pro-active and able to work independently and unsupervised at times
• Good communication and organizational skills

Responsibilities

• Generate new businesses for preventive maintenance contract in the IT environment
• Identify and develop new business opportunities to achieve set sales target
• Understand market dynamics and customer needs
• Manage customer accounts
• Travel to meet up with customers
• Plan and execute sales action plans to engage prospects & follow-up on prospects
• Follow up activities to encourage timely closing of sales
• Prepare costing, quotations to customers
• Negotiate pricing with vendors
• Coordinate with the technical team on fulfillment of sales contract secured
• Follow through on internal processes to ensure smooth delivery to customers
• Provide regular internal reports to superior to further enhance performance

Requirements

• Min. Diploma holder in Business Studies/Marketing/M&E or IT related field
• Min. 2 years' relevant sales experience in M&E or IT environment
• Competent in Microsoft Office
• Team player with good interpersonal skills
• Sales driven and self-motivated with a positive thinking
• Able to handle pressure and work independently
• Well groomed and presentable
• Articulate, good presentation skills
• Pleasant with good attitude and initiative

Attractive Remuneration and Employee Benefits

• On-The-Job Training Support
• Performance Bonus
• Rewards and Recognition
• Medical & Dental Benefits
• Birthday Leave

Responsibilities

• Assist Sales Manager to prepare tenders, manage quotation, billing as well as other administrative duties
• Understand market dynamics and customer needs
• Coordinate with the project/technical team on fulfilment of sales contract secured
• Work closely with Sales and Marketing team to assist and support in their daily responsibilities
• Answer customer inquiries, schedule meetings and sales appointments, and follow up with customers about their sales status Follow through on internal processes to ensure smooth delivery to customers

Requirements

• Min. Diploma holder in Business Studies/Marketing/M&E or IT related field
• Min. 1 or 2 years relevant working experience
• Candidates with administrative experience
• Competent in Microsoft Office
• Pro-active and able to work independently
• Responsible, pro-active, teamwork, responsive

Attractive Remuneration and Employee Benefits

• On-The-Job Training Support
• Performance Bonus
• Rewards and Recognition
• Medical & Dental Benefits
• Birthday Leave

Responsibilities

• Direct, lead and support other engineering and skilled personnel in managing and executing projects.
• Provide expert advice on available solutions and technical changes.
• Check technical designs and drawings to ensure that they are followed correctly.
• Prepare T&Cs, OMM, cost estimates and ensure appropriate materials and tools are available.
• Evaluating the functionality of re-designed processes
• Conduct on site investigations and analyze data (reports, tests, drawing and other).
• Troubleshooting electrical engineering and technical fault.
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required.
• Ensuring all health and safety (QHS) and sustainability policies and legislations are adhered to.
• Prepare the Operation Maintenance Manual including the documentation of equipment list, maintenance, catalogue, testing and commissioning and as-built drawing.

Requirements

• Good Degree in Electrical Engineering
• Competent in Microsoft Office & Microsoft Project
• At least 5 Year(s) of working experience in the related field
• Experience in Data Centre, good financial and budget control will be an advantage
• AutoCad knowledge
• Team player with good interpersonal skills
• Good planning and coordinating skills
• Resourceful, supportive, advanced problem-solving skills, committed

Job Description

• Provide post-sales installation and technical support to clients
• Competent in Microsoft Windows Server Operating System, TCP/IP, DNS, and troubleshooting of system issues
• Analyze requirements and perform network solutioning, planning, installation and setup of network systems
• Installation and configure cloud services like Microsoft 365, Microsoft Azure, Acronis Cloud and Sophos Cloud Service
• Provide network operation support, problem isolation, and troubleshooting for network incidents

Requirements (Qualifications/ Experiences/ Behavioural):

• Min. Diploma or Bachelor’s degree in Computer Sciences, Information Technology or a related field preferred
• Min. 2 year of relevant experience operating in a similar role
• Required Skill(s): Cisco Networking, Fortinet Firewall, Windows Server, Virtualization
• Strong foundation in network knowledge
• Able to work independently and without supervision, and meticulous
• Strong troubleshooting and analytical skills
• May be required to provide on-call support
• Has passion for IT technology, driven and willingness to learn new technologies in a fluid and fast-paced environment
• Good interpersonal and communication skills to interact effectively at all levels

Responsibilities:

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend frequent online/ offline product trainings arranged by vendors

Requirements:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Ready for dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Excited about the opportunity to develop consultative sales skills and aiding team to meet monthly targets
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business Partners
• Proficient in MS Office

Job Scope:

• Responsible for the entire sales cycle
• Actively explore new business accounts and develop client base
• Conduct cold calls and face-to-face meetings with clients
• Enjoy interacting and communicating with people, maintain good rapport with our IT Business Partners
• Follow-up on leads and sales inquires
• Closing sales and driven to achieve monthly sales target

Requirements:

• A winner with a hunter role mindset
• Self-starter, result-driven, energetic & positive thinking
• Excited about the opportunity to develop consultative sales skills and to meet monthly targets
• Preferably with 1-2 years of proven track record in B2B sales or 1-2 years of related working experience
• Exposure to IT-related products will be best

Others:

• 5 Days work week from Mon to Fri 9AM to 6:30PM
• Location: Kaki Bukit
• Annual Leave, Medical Benefits
• Commission and Incentives when sales targets are met

Kindly note that this position requires you to possess a strong willingness take on responsibilities and challenges.

Outsourced to Client Site at West (near Sunview Way)

5-days work week / w CPF / w Leave Entitlement / w Performance Bonus

Responsibilities

• Provide L1 Support to the IT Team
• Assist on L2 IT-related matters and work with vendor on issues
• Maintenance of IT peripherals including backup & recovery
• Set-up & installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Troubleshoot hardware & software issues
• Users profile administration
• Provides IT Support for onboarding and offboarding of staff
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Working Hours: 9.00am - 05.30pm (Mon to Fri)

Job Scope:

• Responsible for the entire sales cycle
• Actively explore new business accounts and develop client base
• Conduct cold calls and face-to-face meetings with clients
• Enjoy interacting and communicating with people, maintain good rapport with our IT Business Partners
• Follow-up on leads and sales inquires
• Closing sales and driven to achieve monthly sales target

Requirements:

• A winner with a hunter role mindset
• Self-starter, result-driven, energetic & positive thinking
• Excited about the opportunity to develop consultative sales skills and to meet monthly targets
• Preferably with 1-2 years of proven track record in B2B sales or 1-2 years of related working experience
• Exposure to IT-related products will be best

Others:

• 5 Days work week from Mon to Fri 9AM to 6:30PM
• Location: Kaki Bukit
• Annual Leave, Medical Benefits
• Commission and Incentives when sales targets are met

Kindly note that this position requires you to possess a strong willingness take on responsibilities and challenges.

Job Type: Full-time

Pay: $2,500.00 - $3,500.00 per month

Benefits:

• Cell phone reimbursement
• Employee discount
• Health insurance
• Parental leave

Schedule:

• Monday to Friday

Experience:

• Sales: 1 year (Preferred)

Work Location: In person

Responsibilities:

• Manage day-to-day indoor sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend frequent online/ offline product trainings arranged by vendors

Requirements:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Ready for dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Excited about the opportunity to develop consultative sales skills and aiding team to meet monthly targets
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business Partners
• Proficient in MS Office

Responsibilities:

• Maintain service items inventory control and order parts
• Preparation and coordination IT Engineers schedules for on-site/ outsource/ inhouse projects & backfill purposes on daily basis
• Liaising with Sales Dept & IT Dept closely on after-sales matters
• Handle incoming calls and enquires from corporate customers
• Answer email correspondence in a prompt and efficient manner
• Maintain proper records for billing purpose
• Maintain neat and timely update on the service form inputs to our system
• Any ad hoc requirements by the Manager

Requirements:

• Minimum Diploma or Certificate in IT/Computer or related studies
• Good communication skills and able to work independently
• Comfortable with dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service-oriented
• Enjoying interacting and communicating with people, and maintain good rapport with our in-house dept, suppliers and end-users
• Proficient in MS Office

Others:

• 5 Days work week from Mon to Fri 9AM to 6:30PM
• Location: Kaki Bukit
• Annual Leave, Medical Benefits, Staff Insurance

*Roaming or Onsite positions

5-days work week / w CPF / w Leave Entitlement / w Performance Bonus

• Duration: Renewal contract with benefit (AL, MC, Medical claim) & perm role

Responsibilities

• Maintenance of IT peripherals including backup & recovery
• Set-up, installation, re-installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/ end-users IT related requests
• Troubleshoot hardware & software issues
• Users profile administration
• Interface with other IT maintenance vendors for problem reporting. Place service call and follow up until the problem has been resolved.
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Basic networking support & supporting in OS platform
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Might subject to client’s office working hours
• Possible of OT depending on projects