• Hands-on experience with the full Software Development Life Cycle (SDLC).
• Develop, enhance, and maintain Microsoft Access-based EUCs (forms, queries, modules, reports, macros) to support business operations.
• Develop and enhance programs based on requirements and design documents. Conduct unit testing to ensure high-quality solutions.
• Participate in UAT forums, analyze user-raised queries, and identify if issues are bugs. Perform necessary bug fixes based on feedback.
• Maintain and troubleshoot other technologies such as SSIS, SQL Server, stored procedures, and PowerShell scripts.
• Attend meetings with end users to understand their business needs and recommend solutions. Collaborate with business analysts to design workflows and document technical solutions.
• Experience in developing and maintaining databases and reports using Microsoft Access and SQL Server.
• Strong programming skills, particularly with Microsoft Access VBA (forms, queries, reports, macros).
• Proficiency in Microsoft Office (especially Excel and PowerPoint) for documentation.
• Experience with SQL Server, SSIS, stored procedures, and PowerShell is a plus.

• Minimum of 5 years of relevant experience in cloud governance or related IT roles.
• Proven experience in creating procedure-level documentation for Cloud Governance Frameworks, specifically during the planning and implementation phases.
• Strong understanding of cloud governance principles, policies, and best practices.
• Experience in cloud governance within the banking or financial services industry is a plus.
• Familiarity with regulatory requirements and industry standards applicable to cloud governance in the banking sector.
• Collaborate with stakeholders to collect relevant data on current cloud usage and governance practices across all SEA branches.
• Engage with IT points of contact (PIC) from each branch to gather insights into their cloud systems and requirements.
• Analyze the feasibility of implementing cloud governance frameworks across the SEA branches.
• Evaluate existing systems and identify gaps in governance practices.
• Draft comprehensive documentation for the Cloud Governance Framework, including policies, guidelines, and procedures for implementation.
• Ensure the documentation aligns with the bank's strategic goals and industry best practices.
• Oversee the deployment of the cloud governance framework across the SEA branches.
• Provide training and support to ensure that the branches adhere to the new governance policies and procedures.
• Plan and support the systemization of processes as required to meet governance needs, ensuring smooth integration and compliance across branches.

Responsibilities

• Build strategic relationships with relevant vendors’ staff and senior management team
• Provide exceptional customer service and strive to exceed customer expectations in accordance to the Service Level Agreement
• Prepare and distribute reports on online education market
• Analyse and forecast sales and business activities on a regularly basis
• Present Company online education product demonstrations to qualified prospects
• Provide training service of Company online learning system to clients in different industries including education, enterprise training, etc.
• Perform any other project or duties as assigned
• Understand the technical details of the elearning platform and be the liaison between technical and non-technical teams

Requirements

• Possess at least a tertiary qualification in information technology, computer science or any other related discipline from a recognized institution
• Have at least 5 years of related working experience in the networking or unified communication solutions industry
• Have effective communication skills both orally and written
• Possess good interpersonal skills to work well with all level of staff
• Be meticulous, attention to detail and follow-up
• Be self-motivated, willing to learn, result-oriented, independent with good attitude
• Possess go-better attitude and enjoy working in a elearning and IT industry

Job Duties:

• Develop and implement techniques and analytics applications to transform raw data into meaningful information using data-oriented programming languages and visualisation software.

• Apply data mining, data modelling, natural language processing, and machine learning to extract and analyse information from large structured and unstructured datasets.

• Visualise, interpret, and report data findings and may create dynamic data reports as well.

Job Requirements:

Must have relevant experience in:

- Business Requirement Analysis

- Business Process and System Understanding

- Effective Communication with both business and technical users

- Conversant in Microsoft Office products

Should have hands-on experience as Azure Data Engineer using:

- Azure Data Factory

- Azure Synapse Analytics / Datawarehouse

Preferably with relevant certifications from Microsoft including Azure Data Engineer Associate

Should have hands-on experience in

- Performing data Ingestion using Data factory & T-SQL stored procedure and data harmonizing

- Implementing Data Quality validation

- Providing technical support (80%) & enhancements (20%) for existing applications in Azure

Good to have following skills

- Knowledge of Azure Databricks

- Data modelling in Azure Analysis Services using star and snowflake schema

- Python Coding Experience

- Knowledge of writing DAX query to create measures & dimensions.

Job Responsibilities:

1. Apply machine learning and neural network techniques to train and develop large financial models.
2. Implement quantitative model algorithms in statistics, econometrics, machine learning, and other areas.
3. Conduct in-depth research on machine learning and reinforcement learning theories and algorithms, and apply them to real business requirements.

Qualifications:

1. Master’s degree or higher, preferably in Computer Science, Artificial Intelligence, Finance, or related fields.
2. Strong foundation in mathematics and statistics, with proficiency in machine learning and reinforcement learning algorithms.
3. Research achievements and practical experience in machine learning and reinforcement learning, with the ability to independently conduct research work.
4. Excellent coding skills, solid understanding of data structures and basic algorithms, proficient in C/C++ or Python.
5. Familiarity with financial knowledge and experience with model training algorithms like RNN, CNN is a plus.
6. Strong problem analysis and solving abilities, able to quickly understand and address complex technical issues.
7. Experience with large AI models is a plus.

· Install & Configure OCP clusters with HA.

· Install & Configure SAS Viya, Enable Devops pipelines for Product installation.

· Customizing SAS Core components as per bank requirements, preparing manifestation files, ensuring deployments across the environments using CI/CD pipeline.

· Worked closely with SAS vendor for upgrades and SAS developments ensured timely deliverables.

· Worked with developers and IT staff to oversee code releases, combining understanding of both engineering and coding. From creating and implementing systems software to analysing data to improve existing ones. Played a essential role in integrating the project functions and resources across the product life cycle, right from planning, building, testing, and deployment to support

· Implemented a continuous build-test-deployment (CI/CD) system with multiple component pipelines using Jenkins, Jira, Bitbucket to support weekly releases and out-of-cycle releases based on business needs.

· Experience in setup of K8S/Openshift clusters for multiple teams/applications including resource management, networking, auto scaling properties and all other services of Kubernetes.

· Kubernetes persistent volume dynamic provisioning using storage classes in clusters for NFS/BLOCK.

· Configured k8s clusters with proper node specifications based on resource and capacity, proper labelling there by setting limits which will have better performance.

· Troubleshooted issues with k8s clusters with respect to both control plane components including etcd and worker nodes.

· Provided isolation between applications and streams using k8s namespaces, RBAC roles, and service accounts.

· Developed and managed workloads using different controllers like Deployments, Replica Set, Daemon Set, Stateful Set, Job, etc.

· Created K8S Service to expose the pods using Node Port, Cluster IP and Load balancer, both HTTP and secured TLS applications.

· Experienced and working helm charts with K8S and OpenShift.

• Develop and test custom SAP ABAP RICEFW programs and other objects
• Design technical solutions based on gaps and business requirements
• Collaborate with functional consultants, system architects and other stakeholders for solutioning
• Investigate and debug system issues to provide root-cause analysis and solution options
• Provide effort estimations and work breakdown for change requests
• Author technical documentations i.e. technical specifications, unit test and test scripts, issue log, etc
• Conduct peer code reviews to assure compliance to best practices and coding standards
• Conduct knowledge sharing sessions to other developers and relevant parties
• Implement and review of SAP OSS Notes

Job Responsibilities:

• Project Planning and Management
• Develop and maintain detailed project plans, timelines, and milestones for the assigned scope.
• Coordinate with cross-functional teams to align on deliverables and dependencies.
• Identify risks and create mitigation plans to ensure project objectives are met.
• Ensure seamless handover of completed deliverables to the operational teams.
• Assist in all procurement/contract administration activities, including but not limited to preparing technical specification, reviewing, and analysing submissions, preparing reports, negotiating with tenderers/contractors, chairing and writing minutes, administering awarded contracts and closing final accounts for awarded contracts.

Job Requirements:

• Bachelor Degree in Business Management and at least with 3 years of working experience.
• Excellent interpersonal skills, with the capacity to deal professionally and confidently with a diverse range of people at all levels.
• Strong written and verbal communication skills, with a demonstrated ability to draft reports, tender documents, minutes, correspondences, procedures, processes and forms
• Sound literacy in computer software, including the Microsoft Office range.
• Flexibility and ability to work with different areas of the business (event management, project management, procurement and contract administration).

• Development of user-interface.
• Development of features for cash projection and cash balances analytics.
• Full-stack development using .NET, React
• Developing unit tests and functional/integration tests; supporting production deployments
• Upgrade the tech stack

Skillsets (Must have)

• Net Core C#
• React
• HTML
• CSS
• Bootstrap
• MS SQL

Job Responsibilities

• Ensure the smooth running of day to day tasks.
• Review & analyse daily operational productivity and improve processes and systems.
• Manage annual operational budget to meet sales capacity.
• Manage manpower and the quality of the human resources to meet sales expectations.
• Sourcing and negotiating with sub contractors or vendors.
• Review SOPs and implement best practices.
• Oversee the training requirements & procedures.
• Oversee the well-being & morale of all the workers.
• Assist Business Development in developing prototypes or value add to existing products and solutions.

Job Requirements

• Candidate must possess a relevant Degree
• At least 3 years work experience in a related position.
• The ability to analyse reports and improve productivity.
• Strong technical skills to provide solutions to site and project issues.
• Versatile with good problem solving skills.
• The ability to communicate with different level of workers effectively and efficiently.
• Experience in construction, production, engineering is an advantage.

• Build data systems and pipelines
• Data Migration
• Data ingestion of new data sources.
• Create data pipeline for integrating the incremental feeds and historical load for new data sources.
• Conduct complex data analysis and report on results
• Prepare data for prescriptive and predictive modeling
• Developed Oracle PLSQL packages to perform data reconciliation
• Design and build programs which transform data to the Data model
• Build algorithms and prototypes
• Combine raw information from different sources
• Create procedures, functions, and packages to ingest daily transaction data, transform and feed it into the reporting data layer.
• Explore ways to enhance data quality and reliability
• Develop analytical tools and programs
• Collaborate with data scientists and architects on several projects
• Have good knowledge in Informatica BDM, SQL Server, Oracle SQL / PLSQL, Unix scripting , Hive, Impala, HDFS, Scala, Control-m / TWS

• Support the transition of data migration activities from other vendors and ensure alignment with the overall migration strategy.
• Refine data migration requirements, update migration strategy, and coordinate with stakeholders to ensure all aspects of the migration are covered.
• Assess data quality issues, collaborate with business users to prioritize data quality analysis and address any concerns.
• Build and manage test cases, scenarios, test scripts, and define entry/exit criteria for successful data migration.
• Define and establish key performance indicators (KPIs) and dashboards to monitor the execution of the data migration process.
• Work closely with the Data Migration Lead to ensure adherence to timelines and project milestones while supporting the overall data migration strategy.
• Min. 3 years of IT Service Management (ITSM) experience, covering all phases of ITSM (e.g., ITIL).
• Min. 3 years of Business Analyst experience, including documentation and project management.
• Solid knowledge of ITIL or other ITSM frameworks.
• At least 3 years of working experience in banking/ financial service

· Install & Configure OCP clusters with HA.

· Install & Configure SAS Viya, Enable Devops pipelines for Product installation.

· Customizing SAS Core components as per bank requirements, preparing manifestation files, ensuring deployments across the environments using CI/CD pipeline.

· Worked closely with SAS vendor for upgrades and SAS developments ensured timely deliverables.

· Worked with developers and IT staff to oversee code releases, combining understanding of both engineering and coding. From creating and implementing systems software to analysing data to improve existing ones. Played a essential role in integrating the project functions and resources across the product life cycle, right from planning, building, testing, and deployment to support

· Implemented a continuous build-test-deployment (CI/CD) system with multiple component pipelines using Jenkins, Jira, Bitbucket to support weekly releases and out-of-cycle releases based on business needs.

· Experience in setup of K8S/Openshift clusters for multiple teams/applications including resource management, networking, auto scaling properties and all other services of Kubernetes.

· Kubernetes persistent volume dynamic provisioning using storage classes in clusters for NFS/BLOCK.

· Configured k8s clusters with proper node specifications based on resource and capacity, proper labelling there by setting limits which will have better performance.

· Troubleshooted issues with k8s clusters with respect to both control plane components including etcd and worker nodes.

· Provided isolation between applications and streams using k8s namespaces, RBAC roles, and service accounts.

· Developed and managed workloads using different controllers like Deployments, Replica Set, Daemon Set, Stateful Set, Job, etc.

· Created K8S Service to expose the pods using Node Port, Cluster IP and Load balancer, both HTTP and secured TLS applications.

· Experienced and working helm charts with K8S and OpenShift.

Job Description:

• Responsible in preparing documentation including daily report, monthly progress report, method of statement and work procedure to project manager.
• Responsible in overseeing drawing management and make sure the updated drawings to the clients and subcontractor are issued.
• Assist the project manager or senior project engineer in coordinate with related consultant and quantity surveyor on the change order issued
• Coordinate and work closely with safety personnel to ensure all government and safety regulation are complied.
• Conduct weekly or monthly meeting with sub-contractors to update the progress of work.

Job Requirements:

• Degree in Engineering is required/preferred
• minimum 3 years of Project Management knowledge, skills, experience.
• Good interpersonal and communication skill
• Good organization skill
• Able to multitask
• Able to work under fast paced environment

Job Description:

· Prepare detailed cost estimates for MEP projects.

· Perform quantity take-offs for materials and labour required for MEP installations Assist in the preparation and submission of tender and contract documents

· Preparation and submission of progress payment claims and variation orders

· Attendance of site meeting and liaise with the cost consultant

· Evaluation and certification of supplier and subcontractor's claims

· Finalization and closing out of project accounts

· Estimation of quantities, evaluation and cost comparison of sub-contractors quotations

· Develop and manage project budgets, ensuring cost control throughout project lifecycle.

· Assist in the preparation of tender documents and participate in the procurement process.

· Administer and manage contracts related to MEP works, including variations and claims.

· Identify opportunities for value engineering to optimize project costs without compromising quality.

· Identify and assess potential risks to cost and contract issues.

· Responsible for the compliance to safety & occupational health practices to be implemented in the Contracts Section.

Job Requirement:

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Quantity Surveying

· At least 3 Year(s) of working experience in Singapore M&E Industry

· Good communication and presentation skill.

· Able to work independantly with minimum supervison.

• Overall experience of 15+ years with recent experience in Project Management implementing large-scale projects managing the end-to-end technical delivery, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.
• Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.
• Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.
• Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.
• Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.
• Ensure adherence to coding standards, best practices, and security guidelines across all development activities.
• Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.
• Contribute to the continuous improvement of development processes and methodologies.
• Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

Key Requirements:

• Between 6-8 years of working experience in various SAS tools like SAS VIYA, SAS VA, SAS DI and other related technologies
• Working experience in any Credit Portfolio Management application / tool
• Certification in any SAS tool
• Good understanding and experience in Software Development Life Cycle
• Experience of working in a vendor environment
• Ability to work in a fast-paced, team-oriented environment
• A strong & assertive communicator in speaking & writing Analytical mindset and good problem-solving skills.

Job Duties:

• Develop and implement techniques and analytics applications to transform raw data into meaningful information using data-oriented programming languages and visualisation software.

• Apply data mining, data modelling, natural language processing, and machine learning to extract and analyse information from large structured and unstructured datasets.

• Visualise, interpret, and report data findings and may create dynamic data reports as well.

Job Requirements:

Must have relevant experience in:

- Business Requirement Analysis

- Business Process and System Understanding

- Effective Communication with both business and technical users

- Conversant in Microsoft Office products

Should have hands-on experience as Azure Data Engineer using:

- Azure Data Factory

- Azure Synapse Analytics / Datawarehouse

Preferably with relevant certifications from Microsoft including Azure Data Engineer Associate

Should have hands-on experience in

- Performing data Ingestion using Data factory & T-SQL stored procedure and data harmonizing

- Implementing Data Quality validation

- Providing technical support (80%) & enhancements (20%) for existing applications in Azure

Good to have following skills

- Knowledge of Azure Databricks

- Data modelling in Azure Analysis Services using star and snowflake schema

- Python Coding Experience

- Knowledge of writing DAX query to create measures & dimensions.

• Participates and conducts daily status meetings with project managers and technical support teams
• Prepares and distributes daily or weekly status reports on test progress to the project team and/or stakeholders.
• Oversee and assign tasks to team members
• Conducts Knowledge Transfer sessions and trainings for on-boarding members
• Define different scenarios for functional and integration testing
• Create and document test scripts based on functional specification requirements
• Review test cases for functional and integration testing based on the identified scenarios
• Perform data setup, run test scripts, and record test results
• Record, manage, and monitor defects in JIRA
• Provide UAT support, including system log extraction, environment readiness verification, JIRA retesting and routing, and database data extraction as needed
• Validate production issue fixes in SIT and assist with UAT verification until JIRA closure and sign-off, including support for hot fixes.
• Manually executed designed test scripts and capture test results

• Functional and Automation testing experience including tools such as Selenium, UFT, JIRA, Postman

• Bachelor's Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline

• Must have professional software quality testing experience with hands-on automation

• Strong understanding of testing techniques, risk analysis

• Strong understanding of test-driven development, continuous integration and continuous delivery

• Experience with automation scripting (i.e. Python and shell scripts)

• Experience with open-source automated testing frameworks (i.e. RobotFramework, Selenium Webdriver)

• Experience with open-source performance testing tools (i.e. JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)

• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)

• Working experience in Agile environment will be an added advantage

• Excellent verbal communication and listening skills

• Proactive, self-driven and motivated

Job Description

· Project planning and management.

· Ensure timely completion of projects and execute project tasks within the agreed timescales and budget.

· Responsible for site supervision, safety, resource planning, coordination works and testing & commissioning.

· Plan, coordinate and monitor orders and deliveries.

· Work with sales team to ensure design plan and output meet customers’ requirements.

· Ability to handle combination of projects concurrently at times with respective project technical leads on-site.

· Liaise with customer, vendors, M&E consultants, and project team to ensure quality control, customer satisfaction and projects are completed on time.

· Initiate, implement, and document new processes/ procedures to improve quality, cost, and productivity of the project.

· Liaise with M&E consultants and vendor.

· Adhere to ISO procedures and standards.

· Handle ad hoc assignments or tasks as required.

Requirement

• Bachelor’s degree in project management, business management, or related area of study.
• 5-7 years of experience as a Project Manager or similar position responsible for defining and managing project scope, timelines, profitability, and effective delivery of products or services.
• Experience in managing delivery of customer-facing and internally facing products or services.
• PMI or PMP certification or similar from an accredited organization.
• Intermediate to advanced proficiency with industry-standard word processing, spreadsheet, and presentation software programs.

JLL Technologies is a tech-focused division of Jones Lang LaSalle, a world leader in real estate services and a Fortune 500 company. This role is part of an embedded team that collaborates with strategic clients, primarily focusing on one of the largest software companies headquartered in Silicon Valley. The Senior Support Analyst is responsible for providing data operations support to JLL client(s) through thorough data analysis and integrity checks, and is ideal for someone eager to engage directly with clients and partner with JLL leadership to shape the long-term direction of their role. The role requires effective interaction with clients, account leadership, and cross-functional teams in a fast-paced environment that demands the ability to manage multiple activities and delight clients simultaneously.

JLL Technologies is a tech-focused division of Jones Lang LaSalle, a world leader in real estate services and a Fortune 500 company. This role is part of an embedded team that collaborates with strategic clients, primarily focusing on one of the largest software companies headquartered in Silicon Valley. The Senior Support Analyst is responsible for providing data operations support to JLL client(s) through thorough data analysis and integrity checks, and is ideal for someone eager to engage directly with clients and partner with JLL leadership to shape the long-term direction of their role. The role requires effective interaction with clients, account leadership, and cross-functional teams in a fast-paced environment that demands the ability to manage multiple activities and delight clients simultaneously.

Responsibilities:
● Provide guidance and mentorship to junior member(s)
● Work closely with real estate and transaction teams to ensure timely and effective fulfillment of needs
● Conduct monthly quality assurance checks and maintenance on production data to ensure their fit-for-purpose, thereby maintaining data integrity and accuracy across multiple systems and tools
● Provide data operations support to client(s), including updating of portfolio metrics, descriptive analysis and configuring portfolio scenarios
● Prepare presentation decks to a high standard of quality
● Understand and anticipate client needs, proactively addressing their queries and concerns in a timely and professional manner
● Continuously seek opportunities to improve existing applications, processes and workflows, increasing efficiency and reducing errors

Requirements:

• Bachelor's degree in a relevant field (Engineering, Computer Science, Facilities Management, etc.). Advanced degree preferred.
• Proven experience in managing smart building initiatives or similar complex real estate projects.
• Strong understanding of smart building technologies, IoT, automation systems, and related concepts.
• Excellent project management skills and ability to multitask in a fast-paced environment.
• Experience working with cross-functional teams and managing multiple stakeholders.
• Strong analytical and problem-solving abilities to address technical issues and drive process improvements.
• Exceptional communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
• Proactive and self-motivated mindset with the ability to take ownership of projects and drive them to successful completion.
• Familiarity with sustainability practices and green building certifications is a plus.
• Flexibility to travel within the Asia Pacific region as required.

Work Location: Tuas

Salary up to $8k per month

Operational Excellence and Continuous Improvement

• Lead and support initiatives for continuous improvement in utility system operations, maintenance, and reliability programs.
• Develop and implement metrics to optimize utility system performance.
• Oversee or assist system owners in utility projects, including the review of engineering design documents and associated drawings.
• Manage or participate in Site Acceptance Testing (SAT), commissioning, and system testing to meet User Specification Requirements (URS).
• Conduct system walk-downs to ensure the reliable operation of utility systems.

Safety and Quality Compliance

• Lead and support audit readiness activities for regulatory inspections, ensuring compliance with site SOPs, global SOPs, GEP, and GDP.
• Contribute to the development, revision, review, and approval of SOPs, risk assessments, preventive maintenance programs, and job plans.
• Conduct deviation investigations and implement Corrective and Preventive Actions (CAPAs) to mitigate recurrence of similar incidents.
• Lead or support change control and evaluation initiatives to enhance system reliability and operations.
• Actively promote and adhere to Company's safety culture.

Sustainability

• Lead or support site sustainability programs by analyzing energy consumption data, benchmarking overall usage, and identifying opportunities for optimization.
• Develop and present business cases to drive progress toward the site’s sustainability targets.
• Prepare utility consumption data for regulatory authority submissions.

Basic Qualifications

• Diploma in Engineering (Mechanical, Electrical, or Chemical).
• Ability to work independently and collaboratively in a team environment.
• Strong interpersonal and communication skills, coupled with high computer literacy.
• A team player who works effectively across various teams.

Preferred Qualifications

• Excellent verbal and written communication skills, including proficiency in delivering presentations.
• Familiarity with documentation processes in highly regulated environments.
• Strong interpersonal and facilitation skills to achieve consensus among stakeholders with competing priorities.
• Proven ability to tactfully negotiate and positively influence peers.
• Strong analytical skills to identify and act on improvement opportunities.

In-house recruitment, interested email your resume to [email protected]

Due to high volume of resumes, only shortlisted candidates will be notified.

Job Title: Housekeeper
Department: Housekeeping
Reports To: Housekeeping Supervisor / Manager

Job Summary:

As a Housekeeper at Hotel, you will be responsible for ensuring the highest standards of cleanliness, presentation, and guest satisfaction throughout the hotel. You will be expected to uphold The Hotel’s legendary service standards while maintaining impeccable cleanliness in guest rooms and public areas. Communication with guests is essential, and proficiency in English, along with additional language skills, is required to enhance the guest experience.

Key Responsibilities:

1. Guest Room Cleaning & Maintenance:

• Clean and prepare guest rooms according to The Hotel's standards, including making beds, dusting, vacuuming, and sanitizing bathrooms.
• Replace and replenish linens, towels, toiletries, and other amenities, ensuring a welcoming and luxurious environment for each guest.
• Report any maintenance issues or damage in guest rooms to the Housekeeping Supervisor for prompt attention.
  

2. Public Area Cleaning:

• Ensure cleanliness and orderliness of public areas such as lobbies, restrooms, corridors, stairwells, and elevators.
• Monitor high-traffic areas to maintain pristine conditions throughout the day.
  

3. Guest Communication:

• Proactively interact with guests in a polite and professional manner, providing assistance or addressing special requests for extra towels, pillows, or other amenities.
• Utilize your additional language skills to effectively communicate with international guests and cater to their needs, ensuring their comfort and satisfaction.
• Handle guest requests and complaints courteously, aiming to resolve issues promptly.

4. Laundry and Linen Care:

• Collect, sort, and deliver laundry and linen as per hotel procedures.
• Ensure linens and towels are handled with care and stored in a neat and organized manner.
  

5. Stock and Inventory Management:

• Monitor and maintain housekeeping supplies, ensuring sufficient stock levels for guest room cleaning and replenishments.
• Communicate any low stock levels to the Housekeeping Supervisor for timely reordering.
  

6. Health & Safety Standards:

• Follow proper procedures for the use and storage of cleaning chemicals and supplies, ensuring compliance with safety regulations.
• Maintain high hygiene standards in all work areas to ensure a safe environment for both guests and team members.
  Adhere to infection control and cleanliness protocols at all times.
  

7. Team Collaboration:

• Work efficiently with other housekeeping staff and departments to ensure smooth operations and guest satisfaction.
• Assist other team members with cleaning tasks when necessary, promoting a team-oriented work environment.
  

8. Guest Experience Enhancement:

• Strive to exceed guest expectations by providing personalized and attentive service.
• Maintain a friendly and approachable demeanor, offering guests a memorable Ritz-Carlton experience.
  

Skills and Qualifications:

• Education: Bachelor Degree IN HOTELS/ F&B MGMT/ TOURISM
• Experience: Previous experience in housekeeping or cleaning roles, preferably in a luxury hotel environment min. 5 years
• Language Skills Required: Fluency in English (both written and spoken).
  Preferred: Proficiency in one or more additional languages (e.g., Spanish, French, Arabic, Mandarin) to assist with communication for international guests.
  
• Guest Interaction: Comfortable communicating with guests in a professional, courteous manner.
• Attention to Detail: Strong focus on delivering exceptional cleanliness and luxury service.
• Physical Stamina: Ability to stand, walk, and lift for extended periods, with the capacity to lift heavy objects when necessary.
• Teamwork: Ability to work collaboratively in a team-focused environment while maintaining individual responsibility for assigned tasks.
• Time Management: Capable of managing time efficiently, completing assigned duties within the allotted timeframe.

Working Conditions:

• This position requires flexible working hours, including weekends and holidays.
• Willing to work on Weekends and Public Holidays.
• Ability to work in a fast-paced environment.
• Exposure to cleaning chemicals, cleaning equipment, and physical demands of the job.

Job brief

1. We are looking for a thorough Installation and Services Technician to undertake the responsibility to preserve the good condition and functionality of F & B equipment. You will perform maintenance tasks of great variety such as installation, servicing, troubleshooting, etc.

2. An installation & services Technician is a thorough professional with a practical mind and attention to detail. The ideal candidate will be able to work autonomously and responsibly by observing all health and safety guidelines.

3. The goal is to maintain the installation of the product and after-sales services and lease equipment in the best possible condition.

Responsibilities

1. Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.

2. Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.

3. Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.

4. Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

5. Documents service and installation actions by completing forms, reports, logs, and records.

6. Maintains customer confidence by keeping service information confidential.

7. Updates job knowledge by participating in educational opportunities; reading professional publications.

8. Accomplishes operations and organization mission by completing related results as needed.

Requirements

1. Proven experience as Installation and Services Technician

2. Basic understanding of electrical, hydraulic and other systems

3. Knowledge of general maintenance processes and methods

4. Working knowledge of tools, common appliances, and devices

5. Manual dexterity and problem-solving skills

6. Good physical condition and strength with a willingness to work overtime

7. Electronics Troubleshooting, Analyzing Information, Judgment, Client Relationships, Equipment Maintenance, Reporting Skills, Confidentiality, Quality Focus, Results Driven, Supply Management, Informing Others

8. Holding Driving License Class 3 (with actual driving experience)

9. Candidate must possess at least, Diploma/Advanced/Higher/Graduate Diploma, Bachelor'sDegree/Post-Graduate Diploma/Professional Degree in Engineering (Electrical/Electronic), Engineering (Industrial), Engineering (Mechanical), Engineering (Metal Fabrication/Tool & Die/Welding) or equivalent.

10. Required language(s): Chinese, English (in order to liaise with the English & Chinese speaking associates)

11. At least 3 Year(s) of working experience in the related field is required for this position.

12. Required Skill(s): • Electronics Troubleshooting, Analyzing Information, Judgment, Client Relationships, Equipment Maintenance, Reporting Skills, Confidentiality, Quality Focus, Results Driven, Supply Management, Informing Others

13. Preferably Junior Executive specialized in Maintenance/Repair (Facilities & Machinery) or equivalent

Responsibilities for this role:

• Manage company e-commerce platforms.
• Optimize website design to improve user experience on websites based on company online strategy
• Handle uploading/updating of products on the website, edit photos / copywrite to ensure products displayed correctly with detailed product information and compelling descriptions together with related product contents
• Create advertising materials for products
• Track site performance and product updates
• Implement online sales and marketing strategies to generate interest and create awareness.
• Generating online traffic and process website order to increase profitability.
• Create and execute digital marketing campaigns, social media marketing campaigns, retargeting campaigns, and other campaigns, including newsletters for subscribers
• Maximize SEO rankings
• Able to construct SEM campaign and measurement
• Set up weekly reporting trackers using Google Analytics and Netsuite
• Create campaigns to promote the company’s products/services by blasting promotions via email, social media, WhatsApp, Wechat etc.
• Compile periodic market analysis and report
• Address all queries from webstore visitors/customers on a timely & courteous

Requirements:

• Bachelor’s degree or diploma in the relevant field
• Minimum 2 years of experience managing and e-commerce site
• Knowledge of Photoshop, managing online shopping platforms
• Adobe creative suite skills, Excel skills, and basic HTML skills
• Good spoken/Written English & Chinese communication skills
• Good IT skills
• Must have good knowledge on how E-commerce & M-commerce works
• Prior WordPress experience is an advantage
• 5 Working days 9.00am-6:00pm + weekend alternate half day 9.00am-1.00pm
• Available immediately would be highly preferable.