• Developing procurement workflows that are efficient and cost-effective.

• Communicating procurement policies to internal staff and ensuring compliance to procedures.

• Sourcing and engaging reliable suppliers and vendors.

• Negotiating with suppliers and vendors to secure advantageous terms.

• Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.

• Approving purchase orders and confirming delivery of goods and services.

• Performing risk assessments for potential contracts and agreements.

• Overseeing procurement budgets and cultivating a culture of cost saving within the company.

• Knowledge in inventory check

To be a good fit for this role, you would need to have:

• At least 1 year procurement experience

• Possess a NITEC certificate or equivalent

• Analytical, organizational, and communication skills Team player, meticulous, details-oriented

• Strong sourcing and negotiation skills

• Ability to multitask, prioritize, and manage time efficiently

• To achieve/meet cost saving target

• Ability to work well under pressure and meet deadlines

• Ability to work independently

• Ability to speak in English and Mandarin

• 6 days Alt work week

Oracle is the #1 global provider of business software. With a market-leading presence in over 175 countries, we connect the biggest enterprises of today with the tools to compete in the digital economy of tomorrow. Join us and play an instrumental role in redefining the world of business!

The Commercial Manager is a member of the APAC Commercial Manager & Business Practice Team to support the Oracle Applications business. The team specialises in commercial negotiation expertise and is driven to create a winning outcome for the customer and Oracle from a commercial perspective.

The Commercial Manager Team ensures the sales team creates and implements a detailed coherent negotiation strategy backed by a solid concession plan. They can confidently engage customers in supporting sales in commercial negotiation and clarification of the commercial terms and conditions of the contract, thus, demonstrating the value of the Oracle commercial terms and conditions. The team will be able to maximise from their collective commercial experience around the region, to ensure they are continuously developing and providing feedback into Oracle. The overall objective of the Commercial Manager Team is to create and lift the commercial DNA of any team they engage with, and drive a value based not discount based customer commercial engagement.

Description

What You’ll Do

Your role as Commercial Manager is to enable the application sales teams by pro-actively engaging in nominated accounts and driving commercial ‘thought-leadership’ in the sales cycle. You are a highly skilled and self-motivated commercial practitioner.

As Commercial Manager you must be at the forefront of Oracle’s Business and Deal crafting practice, which will involve an intimate understanding of the commercial instruments at hand, including the various contractual frameworks. You should be comfortable engaging various partners including procurement and legal teams, business sponsors through to CxO Level, both within the customer’s IT, business departments and within Oracle. Being part of a divisional team, travel will be encouraged to various customer/Oracle locations. Passion, curiosity, commercial competence, excellent negotiation & objection handling and exceptional communication skills are required. As a Commercial Manager, you will:

Commercial Management

• Advise and support sales on innovative and structured commercial value propositions and complex, non-standard, strategic sales opportunities

• Perform appropriate analysis, risk assessment, make recommendation, and engage with customers and executive leadership to optimize winning outcomes and deal closures

• Oversee qualified SaaS deals’ lifecycle and provide sales enablement training to drive best practices

Business Practice

• Reviewing and approving qualified SaaS transactions

• Apply and prosecute Oracle business policies and guidelines

• Assist sales in reviewing and structuring requests and business justifications for HQ approvals

• Ensure approval requests are timely, complete and accurate

• Coordinate with Legal, Contracts, Finance, Delivery and LOB as appropriate to enable and secure approvals

Required Skills/Experience

What You’ll Bring

Your drive, knowledge, and dedication will help us become the number one cloud company in the world. We also look for:

• At least 12+ years’ experience in a vendor

• Experience with Software-as-a-Service (SaaS) application is desirable

• Experience in leading commercial engagements and negotiations is required

• Exposure and conceptual understanding of contract law and pricing

• Deep domain knowledge of commercial/business practice in IT Procurement

• Strong commercial competence and business understanding

• Ability to identify issues and areas for improvement through analysis

• Excellent verbal and written communication and negotiation skills

• Proactive self-starter and a standout colleague

• Ability to manage both internal and external partners

• The credibility and experience to engage optimally with major customers – Procurement, Legal, executives, customer’s IT and security teams

• Someone who enjoys the challenge of “the unexpected”

• Someone who can rapidly sort out “fact from fiction” in any situation

• Intermediate to advanced computer software skills, including Excel, Word and PowerPoint

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

The role needs to deliver and support ITAS (IT & Application Support) Eco System mainly to capture, track and manage service request and IT issues for regional countries (SG, HK, CN, TW, IN and ID).

Primary Role/Responsibilities

Potential candidate will need to work on ITAS Build (BA/PMO): Actively involve in discovery, define, develop and deploy across ITAS workstreams (AskIT, IT Help, IT Service Board & Tech Workbench) –

• Schedule regular cadences with Journey Sponsor, Workstream Leads and all stakeholders, co-ordinate deck, prepare file notes and follow up action items
• Support/facilitate for all workstreams:
• Requirements gathering, analysis and design for ITAS journey / workstreams for end users and service engineers, working with all workstreams, FoW, EASRE, Group Design etc.
• Issue resolution
• Review and refine UAT test cases
• UAT & live verification for rollout
• Maintain and track burndown of backlogs, ITAS workplan for all MVPs, interdependencies among the workstreams
• Validate with end users and application teams on design /prototype for ITAS rollouts e.g. validate the labelling for applications/services migrating from iService to AskIT
• Prepare deck / status reporting on ITAS Journey
• Collaborate with relevant parties on EDM related to rollout for ITAS

Potential candidate will also be involved in ITAS Operate (BAU): Actively track and review actionable insights and observability from ITAS Control Tower for ticket SLA.

• Review and follow up with support teams on ticket SLA (missed SLA, high ticket volume, high transfer volume)
• Review and follow-up on negative sentiments/feedbacks from Employee Experience survey and ticket feedback, escalate if required
• Collaborate with HR Learning on mandatory training for service engineers
• Recognition for service engineers and top performing app teams
• Support Arbitration Team in processing ticket transfer request, handle dispute and ageing cases escalated by users /service engineers
• Track and report on ITAS driver and outcome metrics
• Schedule bi-weekly cadence with LOBs / markets, prepare file notes and follow up on any action items
• Maintain and burn down backlogs as prioritized for ITAS Operate
• Perform UAT For D’Concierge / iService enhancements/fixes

Requirements

• Bachelor’s Degree or equivalent qualification
• 5-10 years of experience in Business Analyst role for business process & technology change within financial institutions.
• Knowledge in both Agile and waterfall methodologies preferred
• Strong quantitative, analytical, problem solving and process/system architecture/data structure design skills
• Able to translate user requirements and analysis into technical requirements, and solution to meet objectives
• A self-starter and learner who takes the initiative to challenge the status quo
• Detail oriented and able to joint the dots for bigger picture
• Good written and verbal communication skill, able to present and facilitate meetings & workshop
• Able to empathize and collaborate with stakeholders across functions and at all levels, enduring partnerships and teamwork
• Ability to thrive in a dynamic and rapid evolving environment
• Ability to multi-task, work independently and perform well under pressure
• Ability to look beyond individual issues to identify broader themes with wider-reaching impact
• Passionate on driving changes, can flex between a team player and team leader and possess a can-do attitude in face of challenges
• Experience/Technical skills relating to Data Analysis, VBA &/or emerging/new technologies will be an added advantage

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Provide 30-60 minute massages to clients by appointment

• Guide clients through service offerings and determine which massages would benefit them most
• Take a detailed client history and note any health conditions
• Evaluate clients to determine painful or stressed areas of the body
• Advise clients on stretching, strengthening or relaxation methods
• Suggest future massage appointments and regime to clients

Role: Application Development Manager

You will support the implementation and lifecycle management of the process data collection, management, and reporting infrastructure. You will implement the OSIsoft PI data historian system, production reporting systems and analytical systems to allow the start-up, commissioning, validation, and maintenance of large-scale manufacturing facilities.

Job Scope

• Collaborate with Manufacturing, Business SMEs, Validation, QA and Engineering to implement manufacturing data solutions
• Promote the increase of Site Data Historian usage to support new projects and existing value streams
• Complete extract, transform, and load ("ETL") procedures and data migration from multiple sources
• Lead projects as assigned
• Participate in the development and implementation of application/system solutions in line with S88 standards for the plant.
• Develop and maintains applications according to technical design and requirements.
• Design & Develop plan for modifications to be made to the system through working with team in development of systems architecture, specifications, controls strategies, sequence of operations through all stages.
• Provide operations support on production systems
• Use best practices on data management and visualisation to achieve our goals
• Responsible for the design and delivery of DeltaV application system on site.
• Participate in the development and implementation of Automation solutions in line with S88 standards for the plant.
• Creates and maintains applications according to technical design and requirements.
• Develop and/or review System Development Life Cycle (SDLC) deliverables, compliant with the site’s standards. Determine the processes and data flow that supports the needs of the project.
• Design & Develop plan for modifications to be made to the system through working with team in development of systems architecture, specifications, controls strategies, sequence of operations through all stages.
• Provide support to other MES system users as required to ensure business continuity.
• Participate in MES projects from initiation to ensure MES system or hardware requirements are taken into consideration.

Requirements

• Understanding of Osisoft PI Architecture and essential components.
• Proficient in Osisoft PI products required, SQL database or similar, or System Design and Maintenance
• Proficient in project management principles and project lifecycle phases
• Knowledge of IT infrastructure, network and database concepts
• Knowledge of cGMPs and manufacturing operations in FDA regulated facility (preferred, not essential)
• Werum PAS-X/Aspen/Syncade, Siemens MES (Camstar / Opcenter / Simatic IT) product hands-on experience for full application configurations including interface with SAP and automation systems
• Emerson DeltaV DCS experience and DeltaV Batch experience required
• Experience in the Designing and commissioning of DeltaV DCS project for GMP manufacturing site.

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Key Responsibilities:

Ø Strategic Leadership:

o Provide visionary strategic leadership for the Managed Infrastructure network team, leveraging over 5 years of experience.

o Develop and execute forward-thinking network strategies aligned with client objectives and industry best practices.

Ø Team Management:

o Lead, mentor, and manage a team of network engineers, administrators, and technicians, leveraging your extensive experience to drive high performance and skill development.

o Establish clear performance objectives and provide ongoing feedback and coaching.

Ø Client Engagement:

o Cultivate strong client relationships and serve as a trusted advisor, utilizing your deep understanding of client business needs and over 5 years of experience to deliver customized network solutions.

o Collaborate with clients on long-term network planning and optimization strategies.

Ø Network Architecture and Design:

o Lead the design and architecture of complex network environments, drawing upon your extensive experience, including LANs, WANs, and cloud-based networking solutions.

o Ensure that network designs meet scalability, security, and performance requirements.

Ø Security and Compliance:

o Apply your extensive experience to implement and oversee advanced network security measures, including firewall configurations, intrusion detection systems, and access controls.

o Ensure client networks adhere to industry compliance standards and regulations.

Ø Network Performance Management:

o Utilize your more than 5 years of experience to monitor and optimize network performance, proactively identifying and addressing bottlenecks, issues, and opportunities for improvement.

o Lead capacity planning efforts to support client growth and technology advancements.

Ø Vendor Management:

o Leverage your expertise in vendor management to manage vendor relationships, negotiate contracts, and oversee procurement of network equipment and services.

o Ensure vendor support meets client needs and service level agreements.

Qualifications:

Ø Bachelor's degree in Computer Science, Information Technology, or related field (preferred).

Ø More than 5 years of experience in network administration, architecture, and management.

Ø In-depth knowledge of networking protocols, security, and best practices.

Ø Relevant certifications (e.g., CCIE, CCNP, CISSP, PCNSE, NSE7, CCSE, etc.) highly preferred.

Ø Proven leadership and team management experience.

Ø Strong client-facing and communication skills.

Ø Ability to develop and execute network strategies aligned with business goals.

Our close client is an award- winning bank presently undergoing a huge transformation phase across different business functions. In part of this growth, the organization is looking for a well experienced, Program Manager within Compliance Technology.

This is an exciting new leadership role, with a rare opportunity to lead one of the largest transformation initiatives that will drive organizational impact on a regional scale.

Job responsibilities include:

• Accountable for overall program deliverables, including budgeting and resource planning
• Overseeing successful implementation of compliance related technologies
• Cross collaboration work with Technology and Operations units, being the bridge between Business and Tech
• Overseeing and managing BAU/Operations work
• Supporting and managing a lean team in need of capability support

Requirements:

• Industry experience in the banking and financial services
• A minimum of 15 years leading programs and projects within Compliance Technology
• Experience leading a team, ability to coach
• Strong stakeholder management skillsets
• An appreciation for BAU Management, Operations work

The opportunity is active for hire, please do click apply if keen!

about the company

Our client is a leading company in the technology sector. They are looking for a Global Compensation Partner to sit in their centre of excellence driving their global compensation strategies and policies including performance management, job leveling and incentives programs.

about the job

Reporting to the Team Lead, this is a newly created individual contributor role where you will work closely with other Centre of Excellences and local HR counterparts. You will:

• Be the subject matter expert for all compensation and performance policies and strategies
• Manage and oversee the company's global compensation initiatives
• Review the company's compensation & benefits strategies, policies & guidelines to ensure market competitiveness
• Implement annual compensation & benefits initiatives including salary and job level benchmarking
• Partner with external vendor to drive market survey for salary structures and performance management framework to improve internal equity and ensure market relevancy
• Support any ad-hoc HR projects

skills and experience required

• Bachelor's degree in Human Resources, Business Administration, Economics or equivalent
• Minimum of 8 years of experience in compensation and benefits, open to both in-house and consultancy background
• Prior experience working with external vendors such as Mercer, Aon and Wilis Towers Watson
• Detailed oriented, strong numerical and analytical skills
• Excellent communication and interpersonal skills
• Self-starter, independent with strong work ethics
• Strong proficiency in Microsoft Excel and data analytics

We are seeking a skilled and proactive Mobile Lead with experience in either Swift or Kotlin, as well as expertise in cross platform development such as Flutter.

Responsibilities:

• Mobile App Development:
• Leverage 5 years of Mobile Expertise in Swift or Kotlin/Jetpack for high-quality app development.
• Leadership and Project Management:
• Oversee projects, provide technical leadership, and ensure objectives are met.
• Architecture and Design:
• Independently set up and implement architectures, considering economic implications.
• Cross-Platform Development:
• Proficient in Flutter and Kotlin Multiplatform for seamless cross-platform applications.
• DevOps and Continuous Integration:
• Utilize DevOps experience to streamline development processes and ensure efficient deployment.
• Connected Devices and IoT:
• Bonus: Knowledge of Bluetooth, IoT Cloud SDKs for enhanced user experiences.

Requirements:

• Technical degree with 5 years of Mobile Development experience.
• 1 year of leadership or project management experience.
• Proficiency in Swift or Kotlin/Jetpack; experience in cross-platform technologies.
• Ability to make impactful architectural decisions.
• Experience in implementing and maintaining CI/CD pipelines.
• Familiarity with connected devices, Bluetooth, IoT Cloud SDKs.

This role is on an initial contract basis of 12 months.

You will work alongside seasoned Engineering professionals and learn on the job while applying the theory you have learned in school.

Internship duration: 3-6 months and if you like it, you may join us as a Full Time Trainee

Singaporeans only

Responsibilities

• Assist with technical tasks such as troubleshooting, testing, and repairing equipment.
• Responsible for researching new technologies, equipment, or products to support the company's goals.
• Responsible for recording data from equipment tests or experiments, which may include inputting data into spreadsheets or databases.
• Responsible for assisting with equipment maintenance, including cleaning, calibration, or other routine maintenance tasks.
• Assigned to support project teams, assisting with project planning, testing, and documentation.
• Learn and develop their technical skills and knowledge throughout their internship, which could include attending training sessions or workshops.

Requirements

• Interns interested in this position should hold relevant certifications in Marine Engineering or a related discipline (NITEC/Diploma/Degree)
• Regular working hours are 8:30-17:30

Responsibilities

• Software Development: Design, develop, test, and maintain software tailored for digital cinema applications.
• System Testing & Configuration: Engage in rigorous system testing and configuration during various implementation cycles.
• Performance Enhancement: Optimize our products and services for superior performance and robustness.
• Collaborative Innovation: Work closely with team members to integrate innovative solutions and approaches.
• Technical Deep Dive: Explore and master the technical aspects necessary for the optimization and enhancement of our software.

Requirements

• Educational Background: Bachelor's or higher degree in Computer Science, or a related field.
• C/C++ Expertise: Demonstrable experience with C/C++ programming, especially in a multithreaded, object-oriented environment.
• Networking Skills: Hands-on experience in TCP/IP network programming.
• Development Tools: Proficiency in Integrated Development Environments, such as Microsoft Visual Studio (VC++).
• Additional Technical Skills: Familiarity with Python programming and SQL programming is beneficial.
• Team Collaboration: Excellent team player with a knack for collaborative problem-solving.
• Interpersonal Skills: Strong interpersonal, communication, and presentation skills.
• Learning & Precision: Quick learner with a keen eye for detail and a commitment to excellence.
• Language Proficiency: Proficiency in English,

- Perform production support for new tooling and trials

- Diagnose problems in the production line and provide recommendations and training.

- Supervise, perform and ensure production processes are executed with utmost efficiency and quality according to work instructions

- Work closely with team on new tool developments

- Maintain production machine and equipment maintenance procedures

- Perform tasks as assigned by Production manager

Role: Senior / DeltaV Programmer - LSMG

Responsibilities

• Responsible for the design and delivery of DeltaV application system on site.
• Participate in the development and implementation of Automation solutions in line with S88 standards for the plant.
• Creates and maintains applications according to technical design and requirements.
• Develop and/or review System Development Life Cycle (SDLC) deliverables, compliant with the site’s standards. Determine the processes and data flow that supports the needs of the project.
• Design & Develop plan for modifications to be made to the system through working with team in development of systems architecture, specifications, controls strategies, sequence of operations through all stages.

Requirements

• Experience in a similar role, ideally in the Pharmaceutical and/or Biotechnology industry.
• Emerson DeltaV DCS system experience and DeltaV Batch experience required
• Experience in the Designing and commissioning of DeltaV DCS project for GMP manufacturing site.
• Technical proficiency on controls systems including familiarity with control panels, networking, panel/field wiring and PLC control systems.
• Through understanding of Batch s88 standards (CM, EM, Phases, Recipes, Units etc)
• Familiarity with GAMP lifecycle and quality management processes employed in the pharmaceutical sector
• Ability to work well in a team environment
• Supervise and conduct system testing Factory Acceptance Test (FAT)
• Excellent computer skills, proficient in the use of the following Microsoft tools: Excel, SharePoint, Word and PowerPoint.
• Excellent communication and customer orientation skills
• Good analytical & problem-solving skills
• Ensure project Automation Strategy is followed.

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

Responsibilities:

• Assist in material sourcing and compilation of quotations from various vendors and subcontractors
• Assist in the creation of Bill of Quantity (BQ)
• Assist to schedule and assign workers to job sites.
• Keep track cost management vs budgeted costing
• In-charge of generation of material purchase requisition and follow up on delivery
• Liaise with project engineers and vendors for material delivery.
• Liaise with clients, supplier, subcontractor and relevant parties
• Submission of project progress claims and follow through on invoices
• Manage, keep record and update all submission document and liaise with internally Project Engineer (external Document Controller) as per site & safety requirement
• Assist project engineer / manager to consolidating Operation and Maintenance Manual.
• Attend project meetings and create minutes of meeting.
• Prepare sales quotation to client
• Manage and coordinate the project administrative work support to team

Requirements

• At least Nitec/Higher Nitec/Diploma in related field
• Prefer 2 years relevant working experience
• Candidates with administrative experience
• Competent in Microsoft Office
• Responsible, pro-active, teamwork, responsive

Attractive Remuneration and Employee Benefits

• On-The-Job Training Support
• Performance Bonus
• Rewards and Recognition
• Medical & Dental Benefits
• Birthday Leave

We are seeking a skilled and proactive Mobile Lead with experience in either Swift or Kotlin, as well as expertise in cross platform development such as Flutter.

Responsibilities:

• Mobile App Development:
• Leverage 5 years of Mobile Expertise in Swift or Kotlin/Jetpack for high-quality app development.
• Leadership and Project Management:
• Oversee projects, provide technical leadership, and ensure objectives are met.
• Architecture and Design:
• Independently set up and implement architectures, considering economic implications.
• Cross-Platform Development:
• Proficient in Flutter and Kotlin Multiplatform for seamless cross-platform applications.
• DevOps and Continuous Integration:
• Utilize DevOps experience to streamline development processes and ensure efficient deployment.
• Connected Devices and IoT:
• Bonus: Knowledge of Bluetooth, IoT Cloud SDKs for enhanced user experiences.

Requirements:

• Technical degree with 5 years of Mobile Development experience.
• 1 year of leadership or project management experience.
• Proficiency in Swift or Kotlin/Jetpack; experience in cross-platform technologies.
• Ability to make impactful architectural decisions.
• Experience in implementing and maintaining CI/CD pipelines.
• Familiarity with connected devices, Bluetooth, IoT Cloud SDKs.

This role is on an initial contract basis of 12 months.

It's fun to work in a company where people truly BELIEVE in what they're doing!

‎

‎

Job Description

We are seeking a motivated and detail-oriented Transfer Pricing Associate Manager to join our dynamic team. As a key member of Traveloka’s international tax team, the Transfer Pricing Associate Manager will collaborate with cross-functional teams to support our global transfer pricing strategy.

Responsibilities:

As a Transfer Pricing Associate Manager, you will play a crucial role in managing and implementing our transfer pricing strategies, ensuring compliance with international regulations and optimizing the tax position of the company. Your responsibilities will include:

• Documentation and Compliance: Oversee the transfer pricing documentation process to meet the compliance requirements in multiple jurisdictions. Stay up to date with regulatory changes and implement necessary adjustments to maintain compliance.
• Operational transfer pricing: Assist in the operational transfer pricing process, ensuring accurate and timely booking of intercompany amounts.
• Risk Assessment: Assess transfer pricing risk by conducting detailed financial analyses, and develop strategies to mitigate potential exposures.
• Collaboration: Work closely with stakeholders across the organization to integrate transfer pricing considerations and provide guidance on transfer pricing implications of various business initiatives.
• Audit Support: Assist with any transfer pricing audits or queries by gathering the required data and supporting documentation to substantiate our positions.

‎

Requirements

• Bachelor's degree in Accounting, Economics, Finance, or a related field with 4+ years of relevant working experience
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.
• Proven ability and willingness to learn and adapt to new challenges.
• Experience with Excel. Familiarity with automation, data visualization tools, and ERP systems is a plus.

‎

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

JOB DESCRIPTION

The Indoor Sales Coordinator plays a pivotal role in supporting the sales team and ensuring the smooth operations of the sales process within an indoor or office setting. This position involves a combination of administrative tasks, customer interaction, and coordination with various departments to facilitate successful sales transactions.

JOB SCOPE

1. Customer Interaction:

• Respond promptly and courteously to customer inquiries via phone, email, or in-person.
• Provide product information, pricing, and answer questions about products or services.
• Assist customers in making purchase decisions by understanding their needs and recommending appropriate solutions.
• Handle customer complaints or issues, aiming to resolve them in a professional and satisfactory manner.

2. Sales Support:

• Collaborate with the sales team to ensure effective communication and coordination.
• Assist in preparing sales quotations, proposals, and contracts.
• Maintain accurate and up-to-date records of sales activities, customer interactions, and transactions in the CRM system or relevant software.
• Monitor the status of orders to ensure timely delivery and customer satisfaction.
• Generate sales reports and presentations as required by the sales manager.

3. Administrative Tasks:

• Manage and organize sales-related documentation, contracts, and agreements.
• Coordinate with other departments such as logistics, finance, and marketing to ensure seamless order processing and delivery.
• Handle administrative tasks, including data entry, filing, and maintaining inventory levels.

4. Product Knowledge:

• Stay informed about the company's products or services, their features, benefits, and applications.
• Continuously update product knowledge to provide accurate information to customers.

5. Team Collaboration:

• Work closely with the sales team to provide them with the necessary support for achieving sales targets.
• Communicate customer feedback, trends, and insights to the sales and product teams.

6. Upselling and Cross-selling:

• Identify opportunities for upselling and cross-selling based on customer needs and preferences.
• Suggest complementary products or upgrades to enhance the customer's purchase.

7. Training and Development:

• Participate in training sessions and workshops to enhance sales and customer service skills.

PROPOSED EXPERIENCE

• High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.
• Proven experience in a sales support, customer service, or administrative role.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills and the ability to build rapport with customers.
• Proficiency in using CRM software, Microsoft Office Suite, and other relevant tools.
• Detail-oriented with good organizational and multitasking abilities.
• Problem-solving skills and the ability to handle customer complaints effectively.
• A positive attitude and a customer-centric approach.

Infrastructure & Cybersecurity Operations

• Oversee the day-to-day operations of the IT infrastructure, ensuring stability, reliability, and security.
• Monitor and manage network performance, server uptime, and system capacity to meet business demands.
• Establish and enforce infrastructure & cybersecurity related policies, procedures, and standards to ensure compliance and data security.
• Support annual Audit, BCP/DR, Backup & Recovery exercise.
• Conduct periodic Information Security Awareness session to drive user awareness and promote security risk activities within the organization.

General IT Operations

• Administration of CDAC’s M365 tenant (User Administration, Teams, SharePoint)
• Preparation of EUC devices (i.e. laptops & peripherals) for new staff
• IT Procurement and Billing

Digital Transformation

• Facilitate digital transformation work in the organisation
• Elicit, analyse and document business requirements from key stakeholders
• Perform comprehensive analysis to understand underlying drivers
• Apply business process re-engineering or improvement tools to significantly redefine process flows
• Present compelling business case for proposed solutions
• Lead/Co-lead and oversee multiple inter-dependant projects throughout project lifecycles
• Manage and collaborate with stakeholders from various user groups
• Lead/Co-lead and facilitate change management initiatives to promote user adoption

Requirements:

• Degree in Information Technology, Computer Science or related field
• At least 2 years of experience in IT infrastructure/Cybersecurity/project management/business analyst role will be advantageous
• Strong analytical and critical thinking skills
• Strong communication and interpersonal skills
• Exposure to LAN/WAN, WIFI, Windows Server Administration, Hyper-V, Azure Cloud, WAF, Fortinet and SonicWall would be advantageous.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

The role needs to deliver and support ITAS (IT & Application Support) Eco System mainly to capture, track and manage service request and IT issues for regional countries (SG, HK, CN, TW, IN and ID).

Primary Role/Responsibilities

Potential candidate will need to work on ITAS Build (BA/PMO): Actively involve in discovery, define, develop and deploy across ITAS workstreams (AskIT, IT Help, IT Service Board & Tech Workbench) –

• Schedule regular cadences with Journey Sponsor, Workstream Leads and all stakeholders, co-ordinate deck, prepare file notes and follow up action items
• Support/facilitate for all workstreams:
• Requirements gathering, analysis and design for ITAS journey / workstreams for end users and service engineers, working with all workstreams, FoW, EASRE, Group Design etc.
• Issue resolution
• Review and refine UAT test cases
• UAT & live verification for rollout
• Maintain and track burndown of backlogs, ITAS workplan for all MVPs, interdependencies among the workstreams
• Validate with end users and application teams on design /prototype for ITAS rollouts e.g. validate the labelling for applications/services migrating from iService to AskIT
• Prepare deck / status reporting on ITAS Journey
• Collaborate with relevant parties on EDM related to rollout for ITAS

Potential candidate will also be involved in ITAS Operate (BAU): Actively track and review actionable insights and observability from ITAS Control Tower for ticket SLA.

• Review and follow up with support teams on ticket SLA (missed SLA, high ticket volume, high transfer volume)
• Review and follow-up on negative sentiments/feedbacks from Employee Experience survey and ticket feedback, escalate if required
• Collaborate with HR Learning on mandatory training for service engineers
• Recognition for service engineers and top performing app teams
• Support Arbitration Team in processing ticket transfer request, handle dispute and ageing cases escalated by users /service engineers
• Track and report on ITAS driver and outcome metrics
• Schedule bi-weekly cadence with LOBs / markets, prepare file notes and follow up on any action items
• Maintain and burn down backlogs as prioritized for ITAS Operate
• Perform UAT For D’Concierge / iService enhancements/fixes

Requirements

• Bachelor’s Degree or equivalent qualification
• 5-10 years of experience in Business Analyst role for business process & technology change within financial institutions.
• Knowledge in both Agile and waterfall methodologies preferred
• Strong quantitative, analytical, problem solving and process/system architecture/data structure design skills
• Able to translate user requirements and analysis into technical requirements, and solution to meet objectives
• A self-starter and learner who takes the initiative to challenge the status quo
• Detail oriented and able to joint the dots for bigger picture
• Good written and verbal communication skill, able to present and facilitate meetings & workshop
• Able to empathize and collaborate with stakeholders across functions and at all levels, enduring partnerships and teamwork
• Ability to thrive in a dynamic and rapid evolving environment
• Ability to multi-task, work independently and perform well under pressure
• Ability to look beyond individual issues to identify broader themes with wider-reaching impact
• Passionate on driving changes, can flex between a team player and team leader and possess a can-do attitude in face of challenges
• Experience/Technical skills relating to Data Analysis, VBA &/or emerging/new technologies will be an added advantage

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Responsibilities

• Forecast planning; Plan and schedule production orders according to demands and available resources
• Coordinate with Project leaders, team members and Production Supervisors on work prioritization according to delivery schedule
• Responsible for material and production planning, requisition of materials and maintenance of BOM and design change implementation
• Responsible for order confirmation based on material and capability availability
• Plan, control and coordinate with purchasers on material deliveries to avoid high stock inventory
• Monitor material availability for production continuity
• Periodically reporting;
• Ensure timely closure of production orders for invoicing
• Other ad-hoc duties assigned

Job Requirements:

• Diploma/ degree holder in Supply Chain Management
• Minimum 1-2 years of relevant working experience / relevant industries
• Good team player and able to complete tasks assigned in shortest timeline
• Good interpersonal, communication and presentation skills
• Good in Microsoft Office
• Independent and proactive
• SAP/MRP knowledge preferred
• English and Mandarin (in order to coordinate with English and Chinese speaking logistics company for shipment arrangement, shipment status and custom declaration.)

Set goals for performance and deadlines in ways that comply with company’s plans and

vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

As a Data Center Support, you will play a crucial role in ensuring the efficient operation and maintenance of data center infrastructure. You will be responsible for the installation, maintenance, and troubleshooting of hardware and network equipment, as well as providing support to ensure uninterrupted data center operations

• Conduct routine inspections, preventive maintenance, and repairs on data center equipment to ensure optimal performance and reliability.
• Monitor data center infrastructure using various tools and systems to detect and address issues promptly.
• Plan and implement structured cabling systems to ensure efficient connectivity within the data center
• Respond to data center emergencies, such as power outages or equipment failures, with a sense of urgency and efficiency
• Collaborate with other IT teams, including network engineers, system administrators, and cybersecurity professionals, to maintain a seamless data center environment.

- Perform production support for new tooling and trials

- Diagnose problems in the production line and provide recommendations and training.

- Supervise, perform and ensure production processes are executed with utmost efficiency and quality according to work instructions

- Work closely with team on new tool developments

- Maintain production machine and equipment maintenance procedures

- Perform tasks as assigned by Production manager

• MNC
• Basic $3,200 - $3,600 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 8.10am to 5.30pm

Job Responsibilities:

• Identifying vulnerabilities in our network, server, workstation and so on
• Implementing a comprehensive plan to secure our IT environment
• Monitoring network usage to ensure compliance with security policies
• Keeping up to date with developments in IT security standards and threats
• Collaborating with HQ and our subsidiaries IT team to improve security
• Documenting any security breaches and assessing their damage
• Educating colleagues about security software and best practices for information security
• Other ad-hoc duties as assigned

Requirements:

• Diploma/Bachelor Degree in Computer Science/Information Technology or other relevant disciplines
• 1 - 2 years relevant experience
• Solid knowledge of various information security frameworks
• Willing to travel as overseas travel in ASEAN region and India may be required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume.

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)
EA Recruitment Pte Ltd
EA License No: 21C0492