• Participates and conducts daily status meetings with project managers and technical support teams
• Prepares and distributes daily or weekly status reports on test progress to the project team and/or stakeholders.
• Oversee and assign tasks to team members
• Conducts Knowledge Transfer sessions and trainings for on-boarding members
• Define different scenarios for functional and integration testing
• Create and document test scripts based on functional specification requirements
• Review test cases for functional and integration testing based on the identified scenarios
• Perform data setup, run test scripts, and record test results
• Record, manage, and monitor defects in JIRA
• Provide UAT support, including system log extraction, environment readiness verification, JIRA retesting and routing, and database data extraction as needed
• Validate production issue fixes in SIT and assist with UAT verification until JIRA closure and sign-off, including support for hot fixes.
• Manually executed designed test scripts and capture test results

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

The Commercial and Investment Banking (CIB) Technology, Rates Production Management team consists of technical & initiative-taking professionals who passionately care about the stability of applications and provide with out of the box solutions for their betterment. The team manages the strategic initiatives across all the Commercial and Investment Banking (CIB) Rates applications for synthetic monitoring, DevOps, cloud adoptability, cyber-security, automation, capacity management, resiliency, hygiene and more.

As a Technology Support III within the Rates Production Management team of Commercial and Investment Banking (CIB) Technology, you will be tasked with ensuring the operational stability, availability, and performance of our production application flows. Your duties will encompass troubleshooting, maintaining, identifying, escalating, and resolving any interruptions in production service across all internally and externally developed systems. Moreover, you will play a crucial role in promoting a culture of continuous improvement to guarantee a seamless user experience.

Job responsibilities

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm

• Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability

• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools

• Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders

• Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

• Work in daily shift starting 7am SGT and occasionally participate in weekend activities like resiliency tests

• Assist with the installation, configuration, and maintenance of front office systems and applications including onboarding new users and providing initial training for applications

• Manage production technology incidents to resolution, ensuring timely engagement, escalation and effective communication to business, technology, and vendor partners

• Document technical procedures, best practices, and solutions for future reference, focusing on front office applications

• Function as a key contributor in the continued development of tools, frameworks & technique to improve productivity, stability, quality and promote automation

• Help monitor and improve monitoring of the application suite and proactively fix potential issues

Required qualifications, capabilities, and skills

• Bachelor’s degree in Computer Science or equivalent experience

• Formal training or certification on technical support concepts and 3+ years applied experience troubleshooting, resolving, and maintaining information technology services

• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud

• Experience in observability and monitoring tools and techniques

• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework

• Ability to understand incredibly demanding nature of the trade floor, or eagerness to experience it

• Excellent critical thinking skills and the ability to troubleshoot complex technical issues

• Strong communication and people skills, with the ability to explain technical concepts to non-technical users

• Ability to work independently and as part of a team in a challenging environment

• Strong organizational skills and diligence

Preferred qualifications, capabilities, and skills

• Experience with one or more general purpose programming languages and/or automation scripting (Python preferred)

• Working understanding of public cloud (AWS preferred)

• Experience supporting Front office users within the financial services or investment banking industry (Fixed Income product knowledge preferred)

• Working understanding of eTrading flows (Dealer2Dealer, Dealer2Client)

• Experience with SQL queries, Geneos, Splunk, Datadog, Grafana

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=c3890ec8c962978e8cdd5c7b22542f22

Office Administration:

• Standardize and manage daily office operations.
• Responsible for the procurement and management of office supplies and facilities.
• Maintain filing and document management for administrative forms, contracts, and certificates.
• Record administrative expenses and coordinate with the finance department for cost accounting.

Activities and Coordination:

• Assist in organizing company events, such as team building, D&D.
• Coordinate employee activities and distribution of holiday gifts.

C-level Support:

• Provide administrative and secretarial support to the CEO and management team.
• Manage apartments for expatriates.

Ad-hoc:

• Assist with account applications for employees and onboarding/offboarding processes for new employees.
• Draft and publish internal notices and general administrative documents.
• Ad-hocs assigned by management.

Job Requirements:

• Fluent in both Chinese and English.
• Able to write and speak in Chinese fluently as to communicate well with the stakeholders
• 1-2 years of relevant administrative work experience.
• Strong organizational and multitasking skills.
• Proactive, detail-oriented, and able to work independently.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office software (Word, Excel, PowerPoint).

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as 24803460 VP - FX Risk - Technology Lead Business Analyst based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

This is an IT Lead Business Analyst for FX Risk technology; you will be a part of the FX Risk application team. The team is responsible for the strategic development of the RACr application, Citi’s core platform for real-time derivatives pricing, risk management, and data analytics.

FX Risk Business Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical, and clear way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Key Responsibilities:

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Consult with business clients to determine system functional specifications and partner with multiple teams and other units to meet organizational objectives.
• Ownership for assigned projects, managing, coordination of execution plans, from the inception till production stage. Develop & curate detailed technology work plans, schedules, estimates, assess and report upon risks and status.
• Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards.
• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high impact projects.
• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment.
• Provide in-depth and sophisticated analysis with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decision.
• Distil complex information and present in concise terms to inform decision making and to enable direction & issue resolution.
• Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Experience and Qualification:

• 8+ years of relevant experience working in financial industry.
• Knowledge of FX and/or Rates or other Derivatives products.
• Understanding Trade Capture and Risk management is highly desirable.
• A proven track record of business analysis experience.
• A proven ability of using complex analytical, interpretive, and problem-solving techniques.
• Project management skills, SDLC, Familiarity with Agile, Scrum and Waterfall methodology.
• Demonstrated leadership skills and proven interpersonal skills, partnership, and influence across organizational lines.
• Consistently demonstrate clear and concise written and verbal communication.
• Flexibility to collaborate with a global team, across geographies and time zones.
• Data analysis with intermediate/advanced Python, SQL, Microsoft Office Suite skills.
• Computer Science, Engineering or Technical background is an advantage

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Company Overview:

Secretlab is endeavoring uncharted waters by exploring exciting new product categories. Our commitment to innovation and excellence has positioned us as a leader in our industry. As we continue to expand our product portfolio, we are seeking a talented and passionate project lead to join our dynamic team.

Position Overview:

The Technology Lead will spearhead the development and deployment of electrical systems and embedded software solutions . This pivotal role entails team leadership, ensuring projects align with quality benchmarks and deadlines.

Responsibilities:

• Lead multidisciplinary team in electrical and embedded software development
• Lead the design and development of electrical systems, including schematic design, PCB layout, component selection, and testing, ensuring compliance with industry standards and regulations.
• Architect and implement embedded software solutions for real-time control systems, firmware and device drivers, optimizing performance, reliability and power consumption.
• Conduct thorough testing, verification, and validation of electrical and embedded software systems utilizing appropriate tools and methodologies to ensure robustness and functionality (QA)
• Resolve technical challenges and implement robust solutions to optimize system performance and reliability.
• Collaborate with cross-functional teams including hardware engineering, software engineering, and product management to define project requirements, specifications and deliverables.
• Drive continuous improvement initiatives to enhance engineering processes, tools and documentation, fostering a culture of innovation and excellence within the team.

Qualifications:

• Bachelors degree in electrical engineering, computer engineering or related field.
• 8+ years of progressive leadership experience in engineering teams with expertise in audio DSP engineering.

• Functional and Automation testing experience including tools such as Selenium, UFT, JIRA, Postman

• Bachelor's Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline

• Must have professional software quality testing experience with hands-on automation

• Strong understanding of testing techniques, risk analysis

• Strong understanding of test-driven development, continuous integration and continuous delivery

• Experience with automation scripting (i.e. Python and shell scripts)

• Experience with open-source automated testing frameworks (i.e. RobotFramework, Selenium Webdriver)

• Experience with open-source performance testing tools (i.e. JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)

• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)

• Working experience in Agile environment will be an added advantage

• Excellent verbal communication and listening skills

• Proactive, self-driven and motivated

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Network Analyst - Event / Incident Management to support our client in Singapore which is a top global investment bank.

Job Description

Performs commoditized activities which may include monitoring, event management, service requests, and engineering. Technology Services Analysts II have foundational experience in network, systems, application, access requests, production support, or security engineering, and consistently work independently in performing activities.

Your background

This role is an entry level to multiple technology positions. The individual in this role will perform commoditized activities which may include event management, level 1 incident triage, and process and change maintenance and oversight. This individual will build foundational experience in networks, systems, and production support.

Shift and hours of work:

· Each shift will be 12hrs, alternate week’s Wed will be an off day.

· Shift Pattern A: Sun to Wed

· Shift Pattern B: Wed to Sat

What you can expect

The areas of focus for the Technical Analyst includes Event Management, Incident Management, and Level I triage of networking with a primary focus on network change oversight and stability. Network exposure will include (but not limited to) routing & switching, perimeter security, traffic management, content inspection infrastructure, and emerging technologies such as Software Defined Networking. Technical Analyst are expected to have a basic understanding of networking protocols with the ability to adopt new technologies and troubleshooting methodology (including the use of proactive and reactive tools). The work is always in alignment to the current and approved Network Services Standards, Incident and Problem Management Policies & Procedures, governance and management policies set forth by the firm.

This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large.

Required Skills:

· Basic understanding of Internet protocols and networks: WAN, LAN, TCP/IP, DNS, UDP, IPv4, IPv6, BGP, OSI layers 1-7

· Basic understanding of troubleshooting methodologies for networking problems

· Basic understanding of Network Automation tools and processes

· Self-starter/self-directed, organized and detail oriented

· Strong technical acumen and analytical skills

· Excellent client interfacing skills

· Good verbal and written communication skills

· Experience aligning actions to business impact and service restoral

· Demonstrates ownership: Is accountable and can hold others accountable (professionally)

· Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level

Desired Skills:

· 2 or more years’ experience in Networking-related disciplines within a design, implementation, or operations role

· Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies

· Relevant Industry certifications in Network Technologies

· Cloud or Software Defined Networks knowledge and experience

· Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision

· Experience with SDWAN, preferred if on CloudGenix (Palo Alto)

· Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development

· Experience working in an Agile environment

· Experience of working within Financial Services (Insurance, Banking, Investment banking)

· Experience with other network technologies

· Proxy/Threat Prevention, DDI, Load Balancing, and AAA

What you will do

· Operational support of network environments:

· Switching & Routing (underlay and overlay)

· Firewall, Traffic Management, Content Inspection, and DNS

· Identify service impact, interpret monitors, dashboards, traffic captures, and logs using:

· Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon

· Cisco Nexus / ACI, Arista CloudVision, VMware vSphere

· Operational Change Oversight

· Monitor Network Master Control Room and provide “Air Traffic Control” for all Network changes

· Provide reporting and communication of change activity, including incidents that may be related to change

· Facilitate escalation to NOC and Change leadership teams

· Identify possible production failure scenarios through eyes on glass monitoring of IT infrastructure Services

· React to the failure according to business impact, and communicates with management and technical escalation

· Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed

· Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled

· Responsible for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record.

· Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership

· Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practices to determine appropriate action.

The Information Technology Services is dedicated to creating and delivering value to our business by leveraging on IT technology. The team is responsible for delivering customer-focused solutions and high-quality IT services internally to enable our business.

We invite a highly motivated & dynamic professional to join our ITS team as a Manager, Technology Governance, Risk and Compliance.

Your responsibilities will include:

Governance and Audits

• Establish and maintain a robust GRC framework, reinforcing ITS information security controls and service management processes to optimise IT service quality and compliance with organisational and user requirements.
• Develop and execute comprehensive information security risk assessments, ensuring alignment with regulatory requirements such as SOX ITGC, ISO 27001, MAS OSPAR, ACRA, and ISQM1.
• Actively contribute to Enterprise Risk Management efforts, participate in Information Protection Control Reviews (IPCR), and support IT-related personal data protection activities, collaborating with pertinent departments to formulate necessary policies and action plans.
• Monitor adherence to the organisation's security policies, standards, and procedures among ITS staff, contractors, and other third parties, and enforce corrective measures as needed.
• Identify, assess, and document non-conformities with KPMG policies and relevant standards, ensuring timely remediation and compliance with organisational security policies and regulatory mandates.
• Supervise and mentor ITS personnel in GRC activities and ITS service management process mapping, providing necessary training and guidance.

IT Service Management (SMS) and Information Security Management System (ISMS) Maturity

• Lead initiatives to enhance IT Service Management System (SMS) and Information Security Management System (ISMS) maturity within the Information Technology Services (ITS) department, focusing on process optimisation and alignment with ITS strategic objectives.
• Create and implement quality assurance protocols, performance metrics, and testing procedures to evaluate the maturity of information system processing.
• Conduct periodic evaluations of ITS internal processes, performance indicators, and metrics to ensure continuous improvement.
• Gather and analyse data to pinpoint improvement opportunities within ITS operations and infrastructure.
• Undertake proactive and preventive maintenance for ITS service management processes and information systems.

⠀

Requirements:

• Bachelor’s or Master’s degree in Business, Finance, Accounting, Risk Management, Law, or related fields.
• A minimum of 6 years of relevant work experience in governance, risk management, internal controls, external audit, internal audit, or process improvement.
• Experience in Big 4 firms, Fintech, or the Financial Services industry is a plus.
• Proven leadership and people management skills.
• Strong confidence in interacting with senior stakeholders.
• Demonstrated experience in leading and managing teams.
• Strong business acumen and commercial awareness.
• Conceptual skills in qualitative and quantitative risk management methods.
• Familiarity with risk management and internal control frameworks (e.g., COSO, ISO, COBIT).
• Knowledge of various functional areas, including Finance, Procurement, HR/Payroll, Operations, Logistics, IT, Legal, and Risk Management.
• Strong communication, presentation, and project management skills.
• Ability to build effective relationships and work collaboratively with internal departments, external service providers, and global teams.
• Capability to work independently, take initiative, and collaborate effectively.
• Previous experience with industry standards and best practices such as ISO/IEC 27001, SOC 2, and NIST.
• Knowledge in Business Process Management projects, ITSM (ITIL), ITSMS processes, and working experience with ServiceNow ITSM.
• ITIL V4 certification is preferred.
  

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Key Responsibilities:

• Conduct comprehensive assessments of current production methodologies to identify opportunities for technological advancements that improve efficiency, safety, and product quality.
• Identify, evaluate, and integrate cutting-edge technologies to enhance operational efficiency, reduce waste, and ensure product quality. Present updates and results to stakeholders to showcase innovation progress.
• Plan, execute, and oversee engineering projects focused on innovating production processes through advanced technologies, ensuring timely and budget-conscious implementation.
• Implement rigorous testing protocols and quality control measures that leverage technology to uphold product safety and compliance with industry standards.
• Analyze existing processes to uncover inefficiencies, recommending innovative, cost-effective solutions that maintain quality and safety. Prepare and track budget estimates for technology upgrades and process improvements.
• Maintain detailed project records that capture design specifications, testing results, and performance evaluations, facilitating knowledge transfer and transparency in innovation efforts.
• Provide regular updates to stakeholders, emphasizing technological advancements, challenges, and overall project performance with a focus on innovation outcomes.

Job Requirements:

• Degree in Chemistry, Mechanical Engineering, or equivalent
• Minimum of 2 years in the packaging industry;
• Specialization in product development and process improvement with a strong emphasis on innovative packaging solutions.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Strong communication, problem-solving, analytical, planning, time-management, and multitasking skills.
• Knowledge of Project Management, Solidworks, and SAP would be advantageous.
• Excel in dynamic environments, demonstrating flexibility in response to technological changes and challenges.
• Anticipate and meet the evolving expectations of internal and external customers, striving for service excellence.
• Uphold high ethical standards, maintaining professionalism and reliability
• Collaborate effectively within teams to drive innovation and achieve business objectives.
• Monitor and track progress on innovative initiatives to ensure efficient and effective completion.

Be the difference

If making a difference matters to you, then you matter to us.

We're looking for a Senior Technology Sales Support Specialist for Enablon software portfolio. You'll report to Associate Director, Solutions Consultants.

Enablon is a global leading provider of integrated software solutions for Risk & Compliance, Engineering & Operations, and EHSQ & Sustainability. Find more at https://www.wolterskluwer.com/en/solutions/enablon

This is a Permanent Full-Time position, to be based in Shenton Way, Singapore (hybrid working arrangements, working from home 2-3 days per week). #LI-Hybrid

About the Role

As a Senior Technology Sales Support Specialist you will be responsible for developing a solid understanding of the Enablon software platform functionality, in the field of Risk, Health and Safety, Control of Work, ESG, Quality and Process Safety. You will be part of the sales team building and presenting our solutions to ensure successful sales completion for existing and potential customers and responding to functional and technical requirements. In this role, you will also be capturing requirements to enhance our product Road Map and fuel product innovation.

• Consult and discover with existing and potential clients to understand their specific needs, challenges and industry issues that they face before providing specific solutions using the Enablon platform.
• Build a solution-oriented presentation based your expertise but as well on analysis and understanding of the customer problematic and needs/ build a technical solution based on the company portfolio.
• Work with EAM to prepare the presentation deck and deliver demonstration presentations to customers, both remotely and on site for, often, large audiences focused on areas of interest and solving challenges raised in discovery sessions
• Deliver Proofs of Concepts by applying solution functionalities using client’s sample data
• Preparing proposals and answer questions and requirements found in Request for Information/Proposal (RFI/RFP) documents tailoring responses based on information uncovered during discovery
• Prepare personalized demonstration platforms with relevant information for each existing/prospective customer
• Prepare individualized scoping document mapping prospective customer needs to Enablon products
• Serve as technical and functional expert for solutions
• Bridge the gap between our products and our customers’ needs (Product SME)
• Gather and document existing/prospective customer needs/gaps/new features for potential product enhancements
• Work closely/ regularly with professional services team to analyse requirements and determine product implementation strategies
• Attend and represent Enablon at various industry events such as conferences
• Continually learn new versions and features of the software as the product grows and enhances.

About You

• Bachelor’s degree from an accredited university OR minimum of three years as a Pre-Sales Consultant in a Software/SaaS firm
• Expertise in EHSQ, ESG or GRC domain topics.
• Knowledge of Process Safety would be beneficial.
• Fluent in English.
• Previous experience in a Pre-Sales role at a Software/SaaS firm delivering Demonstrations, POCs and participating in the sales cycle is a plus, along with any experience in Corporate Visions’ methodologies.
• Open to candidates that are interested in a Pre-Sales role with client facing Professional Services experience

About Us

Wolters Kluwer reported 2023 annual revenues of €5.58 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 22,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com.

Equal Opportunity Employer

Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

ABOUT US

LawNet Technology Services (LTS) is the technology company behind LawNet, Singapore’s leading portal for legal research, information and transactions. An indispensable tool for the legal community since 1990, LawNet is subscribed by a majority of Singapore lawyers and is also accessible by anyone outside the profession. Users can conduct research on Singapore primary legal materials (Singapore Law Reports, unreported judgments and legislation) and secondary materials (such as Parliamentary reports, legal news, textbooks and journals). LawNet continues to enhance its services and content while maintaining its affordable and highly competitive subscription rates, making it an essential resource for the legal community.

LTS is a wholly owned subsidiary of the Singapore Academy of Law (SAL), a promotion and development agency for Singapore’s legal industry. In addition to running LawNet, LTS manages the technology driving SAL’s support services for Singapore’s legal industry and statutory functions such as stakeholding services and appointment of Senior Counsel, Commissioners for Oaths and Notaries Public.

Led by a Board of Directors who understands both the capabilities of technology and the needs of the legal profession, LTS continues to develop bold and innovative products and services that will better serve the needs of the legal community.

POSITION

Senior AI Solutions Architect

REPORTING STRUCTURE

The Senior AI Solutions Architect will report directly to the Chief Executive of LawNet Technology Services (LTS).

ABOUT THE ROLE

We are seeking an experienced technical manager to lead our engineering team. This team is responsible for the development of LTS AI products and management and optimisation of the platform supporting these developments. The role entails leading an engineering team towards the ongoing design, development and deployment of custom Large Language Models and the design and development of AI products that leverage these models.

RESPONSIBILITIES

• Develop and direct a high performing AI engineering team towards the deployment of scalable and reliable AI products for the legal sector.
• Design and deploy end-to-end solutions to support the reliable service of the AI products to endusers.
• Set, justify and present technical direction that is adaptable to continually evolving technological landscape.
• Collaborate closely with stakeholders, including senior management, senior legal professionals, academics, as well as other engineering teams within the local AI ecosystem.
• Coach engineering team to ensure their professional growth and technological development.

SKILLS AND QUALIFICATIONS

• Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, or related field.
• Over 5 years of experience working as part of an AI/ML engineering team in a production environment, with at least 2 years in a leadership capacity.
• Proficiency in Python and AI/ML frameworks (e.g. PyTorch, Tensor Flow).
• Demonstrated experience in designing and developing scalable backend architectures.
• Familiarity with natural language data processing techniques, tools and libraries.
• Experience with containerization (Docker) and familiarity with orchestration techniques (Kubernetes).
• Experience deploying solutions on cloud platforms, preferably with cloud certification.
• Deep understanding and interest in LLM specific techniques, such as fine-tuning, prompt, engineering, LLM testing, and development of evaluation metrics, quantisation, PEFT.
• Excellent communication skills for conveying technical concepts to non-technical stakeholders.

The level of offer and appointment designation will commensurate with applicants’ relevant experience and track records. Successful candidate will be offered a 2-year contract in the first instance.

Please provide your resume, including details of your currently monthly salary, total annual compensation package, and salary expectations.

We are a signage manufacturing company at Loyang Drive. We are seeking to employ a Assistant Project Manager

Job Requirements

• Proficient in MS office & able to converse in bilingual.
• Able to converse on phone and thru email.
• Neat & consistent in filing and record.
• Able to work in fast pace environment.

Job Responsibilities

• To execute project assigns and able to do run multi projects.
• To attend meeting, brief & check designers drawing to update and revise correctly.
• Attend technical meeting & discuss to resolve site problems.
• Highlight all major milestones and deliverables to ensure meet dateline.
• Able to do basic timeline and schedule to client.

Interested applicants, please WhatsApp to 90097956 or email to [email protected]

We are a signage manufacturing company at Loyang Drive. We are seeking to employ a Safety coordinator.

Job Requirements

• Possess Bizsafe Level 2 (Risk Assesment certificate)
• Safety coordinator certificates and managing work at height cert is essential.
• Able to prepare RA, SWP, MOS, FPP independently.
• Follow up closely for revision and submit till approval.
• Well verse in PC skills, able to understand software system on-line for submissions

Job Responsibilities

• Coordinate with clients to apply for Permit to work or arrange installation with client.
• Able to go on site to assist safety documents if required.
• To assist in ad-hoc jobs assign by company.
• To conduct tool box meeting as and when required with workers.

Interested applicants, please WhatsApp to 90097956 or email to [email protected]

ABOUT US

LawNet Technology Services (LTS) is the technology company behind LawNet, Singapore’s leading portal for legal research, information and transactions. An indispensable tool for the legal community since 1990, LawNet is subscribed by a majority of Singapore lawyers and is also accessible by anyone outside the profession. Users can conduct research on Singapore primary legal materials (Singapore Law Reports, unreported judgments and legislation) and secondary materials (such as Parliamentary reports, legal news, textbooks and journals). LawNet continues to enhance its services and content while maintaining its affordable and highly competitive subscription rates, making it an essential resource for the legal community.

LTS is a wholly owned subsidiary of the Singapore Academy of Law (SAL), a promotion and development agency for Singapore’s legal industry. In addition to running LawNet, LTS manages the technology driving SAL’s support services for Singapore’s legal industry and statutory functions such as stakeholding services and appointment of Senior Counsel, Commissioners for Oaths and Notaries Public.

Led by a Board of Directors who understands both the capabilities of technology and the needs of the legal profession, LTS continues to develop bold and innovative products and services that will better serve the needs of the legal community.

POSITION
NLP Engineer

REPORTING STRUCTURE

The NLP Engineer will report to the Senior AI Solutions Architect of LawNet Technology Services (LTS).

ABOUT THE ROLE
As an NLP Engineer at LTS, you will play a crucial role in developing and enhancing our AI-driven products and services. We're seeking a skilled Data/NLP Engineer to join our team to develop and drive a data strategy to optimise model performance and manage the data pipelines for training and evaluating our custom LLMs.

RESPONSIBILITIES

• Work closely with domain experts to understand data sources, formats and structure.
• Collaborate with Machine Learning Engineers and MLOps Engineers to understand data requirements for LLM training and inference.
• Engage in data engineering tasks, including data collection, preprocessing, quality control and augmentation to ensure high-quality datasets for model training.
• Develop from scratch and fine-tune both traditional NLP and LLM models on LTS cloud infrastructure, optimizing for safety and performance (measurable via benchmarks)
• Collaborate with domain experts and carry out independent research to optimise and develop product evaluation suites to measure model and product performance.
• Explore and implement techniques for mitigating bias and ensuring fairness within the training data for the LLM.
• Lead in the development and implementation of strategies for data augmentation improve LLM performance.
• Collaborate with AI and MLOps Engineers to integrate NLP models into automated pipelines.
• Stay abreast of the latest NLP techniques and methodologies, experimenting with new models and approaches to maintain our competitive edge.
• Conduct rigorous testing and validation of NLP models to ensure robustness and reliability.
• Document and present model development processes, results, and insights to both technical and non-technical stakeholders.

SKILLS & QUALIFICATIONS

• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Linguistics, or a related field.
• Proven experience in NLP or related areas, with a strong portfolio of projects demonstrating expertise in data engineering and model training/finetuning.
• Solid understanding of machine learning algorithms, language modeling, and their applications.
• Proficiency in programming languages such as Python, and experience with NLP libraries (e.g., NLTK, spaCy, Hugging Face).
• Experience with cloud computing platforms and services, and the ability to deploy and manage large models in a cloud environment.
• Strong problem-solving skills, with a creative and analytical approach to tackling complex challenges.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

The level of offer and appointment designation will commensurate with applicants’ relevant experience and track records. Successful candidate will be offered a 2-year contract in the first instance.

Please provide your resume, including details of your currently monthly salary, total annual compensation package, and salary expectations.

We are a signage manufacturing company at Loyang Drive. We are seeking to employ a sales support Admin.

Job Requirements

• Proficient in MS office & able to converse in bilingual.
• Able to converse on phone and thru email.
• Neat & consistent in filing and record.
• Able to work in fast pace environment.

Job Responsibilities

• To prepare delivery order and memo forms for daily works.
• To follow up with client for date of delivery and or installations.
• To assist to brief and arrange teams for delivery and or installations.
• To arrange for drivers to assist in collection/pick up or delivery.
• Ad hoc admin jobs assign.

Interested applicants, please WhatsApp to 90097956 or email to [email protected]

We are a signage manufacturing company at Loyang Drive. We are seeking to employ a Purchaser.

Job Requirements

• Proficient in MS office & able to converse in bilingual.
• Able to converse on phone and thru email.
• Neat & consistent in filing and record.
• Able to work in fast pace environment.

Job Responsibilities

• To seek for quotation of regular materials and raise purchase order.
• To compile all paid and unpaid supplier bills for payment and filing.
• To key in all supplier invovice for accounts to do GST.
• Able to work indepently and find ad-hoc products suppliers.
• Assist to arrange drivers for collections & pick up.

Interested applicants, please WhatsApp to 90097956 or email to [email protected]

About audax

audax means courage. To have the courage to change the banking scene, eliminating constraints caused by existing legacy infrastructure. Our mission is to empower banks and financial institutions to scale and modernise at speed, reaching new customers without breaking the bank.

We began our journey supplying services to and powering Standard Chartered’s white-label plug and play Banking-as-a-Service (BaaS) solution, Standard Chartered nexus, through our technology capabilities. At audax, we seek go-getters who are hungry for growth and can bring fresh perspectives.

Website - https://www.audax.io

What you will be doing:

We are seeking a skilled UI/UX Lead Designer with hands-on experience to drive the design strategy for web portals while providing consultancy for mobile design within our Banking-as-a-Service (BaaS) product. This role emphasizes crafting intuitive and accessible digital experiences for web platforms while aligning mobile designs with the principles of our UI-less SDK.

Responsibilities:

• Develop and execute user experience strategies tailored to web portals, aligning with organizational goals and user needs.
• Conduct user research and usability testing to gain insights and validate designs for web platforms.
• Design wireframes, prototypes, and high-fidelity mockups, maintaining visual consistency and usability standards for web portals.
• Stewardship of cross-platform (web and mobile) design system, maintaining visual and UX consistency/standards.
• Advocate for accessibility and inclusivity by ensuring designs comply with WCAG guidelines and meet diverse user needs.
• Collaborate with cross-functional teams to define design requirements, present concepts, and ensure alignment with business objectives.

What you need to be successful in this role:

Mandatory Skills

• Bachelor’s degree in design, HCI, or related field
• Certifications in Interaction Design or Usability testing
• Minimum 6 years of hands-on UI/UX design experience, with a strong focus on web portals/ apps. Experience in fintech, BaaS, or enterprise platforms is a plus.
• Proficiency in Figma: Expertise in creating wireframes, prototypes, and high-fidelity designs, including collaborative workflows and design system creation.
• Accessibility Standards Expertise: Strong understanding of WCAG compliance to design for inclusivity across mobile and web platforms.
• Design System Development: Proven experience in developing and maintaining scalable design systems for web portals and mobile consultancy.
• HTML, CSS Fundamentals: Basic hands-on knowledge of front-end technologies to ensure seamless collaboration with developers.
• User-Centered Design Principles: Demonstrated ability to design intuitive, user-friendly web interfaces aligned with usability best practices.
• Familiarity with Agile principles and methodology, integrating design processes into sprint cycles and iterative development.
• Strategic Collaboration: Strong ability to work seamlessly with cross-functional teams, articulate design concepts effectively, and influence decision-making.
• Creative Problem-Solving: Innovative and user-centered approach to address complex design challenges while aligning with business goals.
• Time Management & Adaptability: Skilful in prioritizing tasks and delivering high-quality outcomes in dynamic, fast-paced environments.

Desired Technical Skills

• Cross-Platform Design Knowledge: Understanding design nuances for both web and mobile platforms, guiding mobile consultancy where needed.
• Usability Testing Tools: Experience with tools like Maze or Optimal Workshop for conducting user testing and gathering actionable feedback.
• Prototyping Skills: Advanced abilities to demonstrate complex user interactions and flows through interactive prototypes.
• Animation Skills: Experience with 2D animation in After Effects and export using BodyMovin/Lottie.
• Agile Design Integration: Proficiency in embedding design workflows into Agile frameworks, including sprint planning and iterative cycles.
• Front-End Collaboration: Basic knowledge of JavaScript or React to facilitate efficient design-to-development handoff.

We are hiring for Business Information Security Officer who will be responsible for driving information security efforts within the business unit or functional area.

Mandatory Skill Set:

• Serve as a point of contact for BISOs. providing guidance and support to various BUs;
• Ability to prioritize and provide necessary support on the security tasks for designated BUs;
• Offer regular updates or flag outstanding important issues to relevant stakeholders;
• Standardize information security process across BUS/countries. driving the adoption of best practices;
• Bridge gap between local technology or business team with GIS. able to articulate security risks to local teams and contribute back any feedback to GIS;
• Drive the learning culture within the information security team to accelerate skills and knowledge of the information security community.

Desired Skill Set:

• Possess at least one of the following certification CISSP. CCSP. CRISC. or CISM;
• Understand Cloud Infrastructure.

Responsibilities:

• Facilitate the investigation and management of security incidents for designated BUs and communicate to relevant stakeholders;
• Ensure clear documentation of the business justifications, risks, the existing mitigation controls (if any) and relevant approvals are in place;
• Support security assessment for technology solutions for designated BUs;
• Offer expertise to BUs with the help of Group Information Security (GIS) Subject Matter Expert (SME);
• Collaborate with enterprise risk management to conduct risk assessments and support the development of risk treatment plans for the BUs;
• Facilitate the local implementation of group information security initiative for the designated BUs;
• Assist with the security awareness programs for designated BUs to enforce security culture and understand the information security solutions in BUs;
• Help to develop the Business Information Security Officer (BISO) framework / handbook outlining BISOs roles and responsibilities. This standardizes practice across the organization;
• Establish and maintain BISO community to share insights or discussion of findings from audits, incidents, or latest security trend with each BUs to facilitate cross-learning and capture lessons teamed;
• Gather input or recommendations with regards to Group Information Security (GIS) functions and programs from BISOs across various countries/markets. Compile the feedback and contribute to GIS for continuous improvement of the Security Operation Model;
• Collaborate with security teams to develop and implement tailored security awareness programs for business units and devise a structured professional development pathway for BISOs.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Sales Manager

*Responsibilities:*

•⁠ ⁠Develop and execute sales strategies to achieve revenue targets.

•⁠ ⁠Build and maintain relationships with clients and stakeholders.

•⁠ ⁠Analyze market trends and identify new business opportunities.

•⁠ ⁠Prepare sales reports and forecasts.

•⁠ ⁠Lead and motivate the sales team to meet performance goals.

*Responsibilities:*

•⁠ ⁠Clean and sanitize dishes, utensils, and kitchen equipment.

•⁠ ⁠Maintain cleanliness in the dishwashing area.

•⁠ ⁠Assist in organizing clean dishes for easy access.

•⁠ ⁠Follow health and safety regulations.

•⁠ ⁠Support kitchen staff as needed.

As a University of Applied Learning, SIT works closely with industry in our research pursuits. Our research staff will have the opportunity to be equipped with applied research skill sets that are relevant to industry demands while working on research projects in SIT.

The Candidate will be working on dynamic modelling and simulation of the powertrain of a full electric tug vessel, mainly using MATLAB/Simulink. The simulation models will be used to investigate the steady state and transient behaviour of the ship’s electric propulsion system.

Key Responsibilities

• Development of dynamic models of the ship’s electrical propulsion system including energy storage systems.
• Investigate steady-state and transient behaviours of an all-electric ship’s electrical system in various operational scenarios.
• Carry out mission-specific electrical power consumption analysis
• Electrical propulsion and ESS design optimization.
• Any other duties as assigned by the supervisor.

Job Requirements

• Bachelor's Degree or above in the areas of Electrical Engineering, Mechanical Engineering or Marine Engineering
• Other relevant disciplines are welcome to apply
• Background in programming languages and related research project experience is ideal

Job Responsibilities

• Working in partnership with the sales teams, lead the pre-sales engagement with customers to understand desired customer outcomes, technical objectives, and services requirements.
• Lead discovery workshops with customers to understand their business and technical drivers including application onboarding discovery of deployment-ready application workloads.
• Think past individual products and to design high level end-to-end solutions to meet the business outcomes and IT objectives, create end to end solutions to meet the business outcomes.
• Ensure that proposals, solution designs and Statements Of Work are technically sound and competitive.
• Provide Architecture Design, review and guidance for Public Cloud application including; monitoring, management, disaster recovery, security compliance/auditing, networking, storage, service brokers and build packs.
• Work with internal stakeholders to define its overall technology strategy and create a roadmap for implementing new solutions.
• Analyze business requirements and identify areas where technology can be used to improve efficiency and productivity.
• Assess available technologies and recommend the best options for meeting customers’ requirements.
• Coordinate and collaborate with internal resources for the implementation of new solutions. To work with development teams to ensure that the solutions are built and implemented in a timely and effective manner.
• Optimize its technology investments to reduce costs.
• Assess the total cost of ownership for different technology solutions and recommend options that provide the best return on investment.

Job Requirements

• 4+ year experience in Public Cloud architecture, design and implementation of critical applications.
• 3+ years IaaS experience (AWS / Azure / GCP)
• Pre-sales Consulting experience, including time supporting sales and liaising with technical practices and delivery will be an added advantage.
• Good knowledge of Linux / Unix / Windows systems
• Good knowledge of networking and related technologies (e.g. load balancing / DNS / SSL / firewalls / NAT)
• Experience with production systems and dealing with production issues
• A clear understanding of cloud service and deployment models
• Excellent client-facing and internal communication skills.
• Manage the relationship with the client and all stakeholders.
• Strong communication skills (written & verbal) in English
• Team player but capable of working independently where required
• Having experience to work on large scale projects
• Hands-on experience with AWS or Azure required
• Certified AWS Solution Architect or Azure Solution Architect will be an added advantage

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

We are seeking a Data Engineer to join our team.

You will be part of a data team deployed at a government agency identified as a strategic partner for GovTech, building out data products critical to WOG’s ops and service delivery as identified under the Digital Government Blueprint (DGB2.0) programme. You would operate in close alignment to Data and AI Practice's approach and philosophy, and would be closely supported by central GovTech products and platforms teams. This role requires an individual with experience in cloud-based data engineering work, as well as good communication skills, as you will be expected to interact frequently with the partner agency's users to elicit useful business information that enables you to perform your job.

What you will be working on:

• Translate data requirements from business users into technical specifications.
• Collaborate with partner agency’s IT teams on technology stack, infrastructure and security alignment.
• Build out data product as part of a data team:
• Architect and build ingestion pipelines to collect, clean, merge, and harmonize data from different source systems.
• Day-to-day monitoring of databases and ETL systems, e.g., database capacity planning and maintenance, monitoring, and performance tuning; diagnose issues and deploy measures to prevent recurrence; ensure maximum database uptime;
• Construct, test, and update useful and reusable data models based on data needs of end users.
• Design and build secure mechanisms for end users and systems to access data in data warehouse.
• Research, propose and develop new technologies and processes to improve agency data infrastructure.
• Collaborate with data stewards to establish and enforce data governance policies, best practices and procedures.
• Maintain data catalogue to document data assets, metadata and lineage.
• Implement data quality checks and validation processes to ensure data accuracy and consistency.
• Implement and enforce data security best practices, including access control, encryption, and data masking, to safeguard sensitive data.

What we are looking for:

• A Bachelor’s Degree, preferably in Computer Science, Software Engineering, Information Technology, or related disciplines.
• Deep understanding of system design, data structure and algorithms, data modelling, data access, and data storage.
• Demonstrated ability in using cloud technologies such as AWS, Azure, and Google Cloud.
• Experience in architecting data and IT systems.
• Experience with orchestration frameworks such as Airflow, Azure Data Factory.
• Experience with distributed data technologies such as Spark, Hadoop.
• Proficiency in programming languages such as Python, Java, or Scala.
• Proficiency in writing SQL for databases\
• Familiarity with building and using CI/CD pipelines.
• Familiarity with DevOps tools such as Docker, Git, Terraform.

Preferred requirements:

• Experience in designing, building, and maintaining batch and real-time data pipelines.
• Experience with Databricks.
• Experience with implementing technical processes to enforce data security, data quality, and data governance.
• Familiarity with government systems and government's policies relating to data governance, data management, data infrastructure, and data security.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programmes.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.

Stay connected with us on social media at go.gov.sg/ConnectWithGovTech.

This is a 12 months contract assigned to our client

Work Location: To be confirmed (during interview)

Salary Range : $7,000-$10,000

We are looking for a seasoned AWS Technical Architect to design, implement, and optimize our cloud infrastructure on AWS. The ideal candidate will have extensive experience with AWS services, infrastructure automation using Terraform, and in-depth knowledge of networking, compute, storage, database, monitoring, and alerting solutions. This role is critical to ensure our cloud infrastructure is secure, scalable, and efficient.

Required experience of GCC and IM8 policies.

Experience with advanced AWS tools and frameworks like Kinesis, Chime, OpenSearch, and Generative AI (GenAI) using Retrieval-Augmented Generation (RAG) is highly valued.

Key Responsibilities

• Cloud Architecture and Design:

o Design and implement highly available, resilient, and scalable architectures on AWS, including networking, compute, storage, and database solutions.

o Architect solutions that leverage AWS best practices for security, cost optimization, and performance.

• Infrastructure as Code (IaC):

o Develop, maintain, and manage Terraform configurations for automated provisioning and management of AWS resources.

o Implement best practices in version control, modularization, and reuse to ensure IaC maintainability and scalability.

• Networking and Security:

o Design secure VPC architectures, subnets, routing, VPNs, and peering connections for multi-region and hybrid environments.

o Manage security groups, network ACLs, and identity access management (IAM) to ensure a secure AWS environment.

• Compute, Storage, and Database Solutions:

o Leverage AWS services like EC2, ECS Fargate, and Lambda for compute workloads, based on application needs.

o Design scalable storage solutions using S3, EBS, and EFS.

o Architect and optimize database solutions with RDS, DynamoDB, and Aurora.

• Monitoring, Logging, and Alerting:

o Implement monitoring, logging, and alerting solutions using CloudWatch, CloudTrail, and the ELK Stack (Elasticsearch, Logstash, and Kibana) to ensure observability and troubleshooting capabilities.

o Set up proactive alerts and monitoring for performance and security issues to minimize downtime and optimize performance.

Top Mandatory skills

1. Cloud Architecture and Design

2. Infrastructure as Code (IaC)

3. Networking and Security

4. Compute, Storage, and Database Solutions:

5. Monitoring, Logging, and Alerting:

6: experience on GCC (AWS) – Familiar with Govtech IM8 guidelines/policies

kills which are good to have / optional

1. knowledge of Python/API development

2. setup and development of CI/CD pipeline

3.experience on AWS chimes/Kinesis/Gen AI (bedrock)

The Senior Director IT is responsible for establishing and maintaining the information security program to ensure that information assets and associated technology, applications, systems, infrastructure and processes are adequately protected in the digital ecosystem in which we operate. The individual is responsible for identifying, evaluating and reporting on legal and regulatory, compliance, IT and cybersecurity risk to information assets, while supporting and advancing business objectives.

Description

Establish Governance and Build Knowledge

• Facilitate an information security governance structure through the implementation of a hierarchical governance program, including the formation of an information security steering committee or advisory board.
• Provide regular reporting on the current status of the information security program to enterprise risk teams and senior business leaders
• Work with the vendor management office to ensure that information security requirements are included in contracts by liaising with vendor management and procurement organizations.
• Create and manage a targeted information security awareness training program for all employees, contractors and approved system users, and establish metrics to measure the effectiveness of this security training program for the different audiences.
• Understand and interact with related disciplines through committees to ensure the consistent application of policies and standards across all technology projects, systems and services, including privacy, risk management, compliance and business continuity management.
• Provide clear risk mitigating directives for projects with components in IT, including the mandatory application of controls.

Develop the Frameworks

• Develop and enhance an up-to-date information security management framework based on one of the following: International Organization for Standardization (ISO) 2700X, ITIL, ENISA, ISA-62443, COBIT/Risk IT and National Institute of Standards and Technology (NIST) Cybersecurity Framework.
• Create and manage a unified and flexible control framework to integrate and normalize the wide variety and ever-changing requirements resulting from global laws, standards and regulations.
• Develop and maintain a document framework of continuously up-to-date information security policies, standards and guidelines. Oversee the approval and publication of these information security policies and practices.
• Create a framework for roles and responsibilities with regard to information ownership, classification, accountability and protection of information assets.
• Facilitate a metrics and reporting framework to measure the efficiency and effectiveness of the program, facilitate appropriate resource allocation, and increase the maturity of the information security, and review it with stakeholders at the executive and board levels.

Architecture/Engineering Support

• Work with IT staff to ensure that security is factored into the evaluation, selection, installation and configuration of hardware, applications and software.
• Recommend and coordinate the implementation of technical controls to support and enforce defined security policies.
• Research, evaluate, design, test, recommend or plan the implementation of new or updated information security hardware or software, and analyze its impact on the existing environment; provide technical and managerial expertise for the administration of security tools.
• Work with the enterprise architecture team to ensure that there is a convergence of business, technical and security requirements; liaise with IT management to align existing technical installed base and skills with future architectural requirements.

Operational Execution

• Coordinate, measure and report on the technical aspects of security management.
• Manage outsourced vendors that provide information security functions for compliance with contracted service-level agreements.
• Manage and coordinate operational components of incident management, including detection, response and reporting.
• Maintain a knowledgebase comprising a technical reference library, security advisories and alerts, information on security trends and practices, and laws and regulations.
• Manage the day-to-day activities of threat and vulnerability management, identify risk tolerances, recommend treatment plans and communicate information about residual risk.
• Manage security projects and provide expert guidance on security matters for other IT projects.
• Assist and guide the disaster recovery planning team in the selection of recovery strategies and the development, testing and maintenance of disaster recovery plans.
• Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and are in compliance with policies and audit requirements.
• Design, coordinate and oversee security testing procedures to verify the security of systems, networks and applications, and manage the remediation of identified risks.

Qualifications

• Bachelor’s Degree in Engineering, Computer Science, Information Systems, or related discipline required.
• Master’s Degree in a related field is preferred.
• Professional security management certification is desirable, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or other similar credentials

Experiences

• A minimum of ten years of IT experience, with seven years in an information security role and at least five years in a managerial capacity is required.
• Experience working with legal, audit and compliance staff is preferred.
• Experience developing and maintaining policies, procedures, standards and guidelines is required.
• Familiarity with applicable legal and regulatory requirements, including, but not limited to, the U.S. Sarbanes-Oxley Act, the U.S. Health Insurance Portability and Accountability Act (HIPAA), the European Union Privacy Directive, and the Japanese Financial Instruments and Exchange Law ("J-SOX").

Skill Sets

• Excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives
• Project management skills: financial/budget management, scheduling and resource management
• Ability to lead and motivate the information security team to achieve tactical and strategic goals, even when only "dotted line" reporting lines exist
• A master of influencing entities and decisions in situations where no formal reporting structures exist, but achieving the desirable outcome is vital
• Excellent communication, interpersonal and collaborative skills. Experience working with a multi-continent technical team preferred
• High degree of initiative, dependability and ability to work with little supervision while being resilient to change

Technical Competencies

• Experience with common information security management frameworks, such as International Standards Organization (ISO) 2700x, the IT Infrastructure Library (ITIL) and Control Objectives for Information and Related Technology (COBIT) frameworks
• An understanding of operating system internals and network protocols.
• Familiarity with the principles of cryptography and cryptanalysis.
• Experience in application technology security testing (white box, black box and code review).
• Experience in system technology security testing (vulnerability scanning and penetration testing).