• 5 days, North, MNC
• $3800 - $4000, performance bonus
• New position, start immediately

Responsibilities:

• Oversee and manage VMware and other vCenter environments to ensure optimal performance and reliability.
• Configure and maintain Meraki switches and access points, as well as Fortigate firewalls, ensuring network security and efficiency.
• Administer Windows servers, including MS-SQL and IIS servers to support development projects and assist with creating queries and reports.
• Support and maintain Windows workstations and laptops, troubleshooting and resolving issues as needed.
• Implement and manage backup/recovery solutions, along with comprehensive disaster recovery plans to safeguard data and operations.
• Collaborate with HQ to align with corporate IT standards, including maintaining and updating ISO documentation as required.

Requirements:

• Possess a Diploma/Degree in Computer Engineering, Information technology, Computer Science or equivalent.
• Minimum 1 year of experience in IT infrastructure management
• Able to start within short notice is an advantage
• Strong knowledge of VMware and vCenter environments.
• Proficient in SQL and IIS server management.
• Hands-on experience with Windows servers and workstations.
• Familiar with Meraki and Fortigate products.
• Experience in office 365 installation and configuration.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

ByteDance will be prioritizing applicants who have a current right to work in Singapore, and do not require ByteDance's sponsorship of a visa.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok and Helo as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Team

The mission of our AML team is to push next-generation machine learning algorithms and platform for the recommendation system, ads ranking and search ranking in our company. We also drive substantial impact for core businesses of the company. Currently we are looking for Software Engineer - Machine Learning Infrastructure to join our team to support and advance that mission.

We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with ByteDance.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to ByteDance and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

- Responsible for the design and implementation of a global-scale machine learning system for feeds, ads and search ranking models.

- Responsible for improving use-ability and flexibility of the machine learning infrastructure.

- Responsible for improving the workflow of model training and serving, data pipelines and resource management for the multi-tenancy machine learning systems.

- Responsible for designing and developing key components of ML infrastructure and mentoring interns.

- Research, design, and develop computer and network software or specialised utility programs.

- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

- Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

- Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.

Qualifications

Minimum Qualifications

- Final year or recent graduate with a background in Software Development, Computer Science, Computer Engineering, or a related technical discipline- Proficient in C/C++/Python, and have solid programming skills.

- Familiar with deep learning frameworks (TensorFlow/Pytorch).

- Experience in developing and deploying large-scale systems.

- Ability to work independently and complete projects from beginning to end and in a timely manner.

- Good communication and teamwork skills to clearly communicate technical concepts with other teammates.

- Experience on improving core machine learning infrastructure(TensorFlow, Pytorch, and Jax).

Preferred Qualifications

- Experience contributing to an open sourced machine learning framework (TensorFlow/PyTorch).

- Experience in big data frameworks (e.g., Spark/Hadoop/Flink), experience in resource management and task scheduling for large scale distributed systems.

- Strong background in one of the following fields: Hardware-Software Co-Design, High Performance Computing, ML Hardware Acceleration (e.g., GPU/TPU/RDMA) or ML for Systems.

Bytedance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Bytedance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://jobs.bytedance.com/en/legal/privacy.

If you have any questions, please reach out to us at [email protected]

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

E-commerce is a new and fast growing business that aims at connecting all customers to excellent sellers and quality products on TikTok Shop, through E-commerce live-streaming, E-commerce short videos, and commodity recommendation. Our E-commerce Recommendation Infra team is responsible for building up and optimizing the infrastructure for such recommendation systems, so as to provide the best experience for our users. We work closely with applied machine learning engineers and build scalable systems to support all kinds of innovative algorithms and techniques.

We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis . We encourage you to apply early.

Responsibilities

- Design and implement a reasonable offline data architecture for large-scale recommendation systems

- Design and implement flexible, scalable, and high-performance storage and computing systems

- Trouble-shooting of the production system, design and implement the necessary mechanisms and tools to ensure the stability of the overall operation of the production system

- Build industry-leading distributed systems such as storage and computing to provide reliable infrastructure for massive data and large-scale business systems

- Develop and implement techniques and analytics applications to transform raw data into meaningful information using data-oriented programming languages and visualisation software

- Apply data mining, data modelling, natural language processing, and machine learning to extract and analyse information from large structured and unstructured datasets

- Visualise, interpret, and report data findings and may create data reports as well

Qualifications

Minimum qualifications:

- Final year or recent graduate with a background in Software Development, Computer Science, Computer Engineering, Electrical Engineering or a related technical discipline.

- Familiar with many open source frameworks in the field of big data, e.g.Hadoop, Hive,Flink, FlinkSQL,Spark, Kafka, HBase, Redis, RocksDB, ElasticSearch etc.

- Familiar with Java, C ++ and other programming languages

- Strong coding and trouble shooting ability

Preferred Qualification:

- Agile, quick self learner, highly self-motivated with strong sense of product ownership and creative problem solver.

- Good collaborator and team player, comfortable working in a fast moving, culturally diverse and globally distributed team environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at [email protected].

Responsibilities:

• Assist Project Manager with project functions, including project management, site management, and risk control to achieve project goals.
• Support Project Manager in planning and coordinating construction works according to the master and detailed work programs.
• Guide junior Engineers in daily work execution.
• Prepare and submit project documents such as schedules, method statements, design plans, risk assessments, and reports.
• Supervise construction to ensure compliance with contract specifications, drawings, quality standards, and ESH practices.
• Coordinate and liaise with clients, authorities, consultants, subcontractors, and suppliers on all project matters.
• Facilitate site inspections, submit technical reports, and maintain records. Assist in verifying progress payments and contractor claims.
• Attend regular meetings with clients, consultants, and contractors to monitor project progress.
• Establish and maintain a document control system for design drawings and project documents.

Requirements:

• Bachelor’s degree in Civil Engineering recognized by the Professional Engineer Board.
• At least 3 years of working experience in construction and infrastructure industry (LTA, Roadwaorks, MRT Projects).

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

E-commerce is a new and fast growing business that aims at connecting all customers to excellent sellers and quality products on TikTok Shop, through E-commerce live-streaming, E-commerce short videos, and commodity recommendation. Our E-ecommerce Recommendation Infra team is responsible for building up and optimizing the infrastructure for such recommendation systems, so as to provide the best experience for our users. We work closely with applied machine learning engineers and build scalable systems to support all kinds of innovative algorithms and techniques.

We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

- Build and maintain high performance online services for TikTok recommendation system；

- Build extremely efficient and reliable data pipelines for candidates generation, profile generation, training examples generation, realtime online training, etc;

- Build globalized large-scale recommendation system;

- Design and develop high performance computing frameworks and storage systems.

- Research, design, and develop computer and network software or specialised utility programs.

- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

- Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

- Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.

Qualifications

Minimum Qualifications:

- Final year or recent graduate with a background in Software Development, Computer Science, Computer Engineering, Electrical Engineering or a related technical discipline.

- Experience programming in at least one of the following programming languages: C, C++, Java or Golang;

- Effective communication skills and a sense of ownership and drive;

- Experienced in at least one area of the following areas: personalized recommendations, search engine, machine learning, distributed storage system, big data frameworks is a plus.

Preferred Qualifications:

- Agile, quick self learner, highly self-motivated with strong sense of product ownership and creative problem solver.

- Good collaborator and team player, comfortable working in a fast moving, culturally diverse and globally distributed team environment.

- Experience in e-commerce related areas

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at [email protected].

• 5 days, North, MNC
• $3800 - $4000, performance bonus
• New position, start immediately

Responsibilities:

• Oversee and manage VMware and other vCenter environments to ensure optimal performance and reliability.
• Configure and maintain Meraki switches and access points, as well as Fortigate firewalls, ensuring network security and efficiency.
• Administer Windows servers, including MS-SQL and IIS servers to support development projects and assist with creating queries and reports.
• Support and maintain Windows workstations and laptops, troubleshooting and resolving issues as needed.
• Implement and manage backup/recovery solutions, along with comprehensive disaster recovery plans to safeguard data and operations.
• Collaborate with HQ to align with corporate IT standards, including maintaining and updating ISO documentation as required.

Requirements:

• Possess a Diploma/Degree in Computer Engineering, Information technology, Computer Science or equivalent.
• Minimum 1 year of experience in IT infrastructure management
• Able to start within short notice is an advantage
• Strong knowledge of VMware and vCenter environments.
• Proficient in SQL and IIS server management.
• Hands-on experience with Windows servers and workstations.
• Familiar with Meraki and Fortigate products.
• Experience in office 365 installation and configuration.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

Job Title: Level 1 Support Technician

Purpose of the Role

The Level 1 Support Team provides critical front-line support across all aspects of infrastructure. Working as part of a global team, they are responsible for:

• Pro-active monitoring of infrastructure.
• Performing initial triage of alerts and inbound support requests.
• Creating and assigning support cases to the Level 2 operational support teams.

This is a client-facing role with a high level of interaction, requiring the delivery of high-quality service and support. In addition to day-to-day activities, there are opportunities to be involved in internal projects and initiatives. The ideal candidate will have a demonstrated interest in Technology and Finance.

Responsibilities and Duties (include but are not limited to):

• Monitoring & Alerts:Monitor various alert systems and the Service Operation’s email, and respond to the Service Operation hotline.
  
• Issue Recording:Record all issues within the internal CRM system.
  
• Problem Determination:Provide first-level problem determination/triage on all issues (network/systems/application).
  
• Client Interaction:Acknowledge and resolve clients’ inquiries and issues within the prescribed Operational Level Agreement (OLA).
  
• Collaboration & Escalation:Engage the relevant Subject Matter Experts and other Service Operation personnel to ensure issues are resolved within the agreed SLA escalation matrix.
  
• Communication:Interface with clients, vendors, market participants, and financial exchanges.
  Manage formal communications to clients.
  
• Performance Reporting:Generate statistics on issues raised, resolved, time to resolution, and other Key Performance Indicators (KPIs).
  
• Team Engagement:Foster open communication between team members and managers, promoting ideas for improving service delivery.
  
• 24x7 Support Coverage:Work as part of a global team that provides 24x7 Level 1 Support coverage on a rotation basis.
  

Education, Skills, and Background (Including Education and Experience Requirements):

• 2+ years of experience in a similar customer-facing role.
• Degree or diploma in Computer Science, Computer Engineering, or a related discipline.
• Experience in a financial industry support role preferred.
• Excellent verbal and written English-language communication skills to manage customer relationships effectively.
• Strong process discipline with a working knowledge of Salesforce or other CRM systems.
• Working knowledge of Linux & Windows systems, network configuration, and general troubleshooting.
• Ability to work constructively as part of a team, sharing ideas and resources.

Desirable Skills:

• ITIL certification.
• Understanding of Financial Markets (Equity, Futures, Options).

Working Arrangements

This is a hybrid position. The role holder will participate in a shift rotation, working 5 days a week, covering the hours of 07:30 – 16:30 from Monday to Sunday (including at least one weekend day per week).

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Position Overview:
Reporting to the Head of Systems and Platform, you will be part of a dynamic IT team responsible for driving the vision and strategy behind Infrastructure Operations and Support. Your role will involve exploring, architecting, leading, and managing the deployment of innovative technologies to transform the data center into a more agile, secure, and operationally efficient environment.

Key Responsibilities:

• Technology Trend Analysis & Recommendations: Identify emerging technology trends and issues affecting infrastructure service delivery. Recommend solutions or alternative actions to mitigate challenges and optimize performance.
• Cloud Infrastructure & Security Tools: Design, plan, and implement hybrid cloud infrastructure and deploy tools to meet operational and security requirements, ensuring scalability and security across the organization.
• Capacity Planning & Optimization: Conduct capacity planning, performance analysis, and optimization of existing infrastructure. Continuously enhance and improve infrastructure and processes for better efficiency and reliability.
• Infrastructure Architecture & Roadmap: Develop infrastructure architecture blueprints and implementation roadmaps. Plan the integration of new systems into existing infrastructure, ensuring alignment with business goals and technical requirements.
• Project Leadership & Implementation: Lead technical project implementations, ensuring successful deployment of infrastructure solutions. Manage the transformation of operational practices to align with new business needs and architecture changes.
• Collaboration & Solution Design: Work closely with project teams, business users, and stakeholders to understand IT challenges and business needs. Provide technical solutions that span a wide range of complexity, from simple server setups to complex multi-tier virtualization and hybrid cloud solutions. Ensure these solutions consider regulatory, security, cost, and sustainability factors.
• Procurement & Technical Specifications: Plan procurement schedules, develop technical specifications, and manage procurement activities to ensure timely acquisition of hardware, software, and services.
• Hands-On Technical Expertise: Be technically hands-on, capable of setting up proof of concepts (POCs) and eventually overseeing production implementations and integrations of new technologies.
• Infrastructure Upgrades: Plan and oversee the upgrading of infrastructure components and tools.

Qualifications Summary:

• Educational Background: A relevant university degree, with a minimum of 12 years of experience in IT infrastructure, architecture, and solution delivery.
• Experience:Infrastructure Architecture & Leadership: At least 8 years of experience as an infrastructure architect or technical lead, involved in solution design and deployment projects.
• Project Management: Minimum 4 years of experience leading and managing IT infrastructure projects.
• Technical Expertise:Operational & Security Frameworks: Strong understanding of operational and security best practices, including ITIL and ISO27001.
• Cloud & Infrastructure Technologies: In-depth knowledge of cloud computing, network, compute, storage, container management, automation tools, observability platforms, and security tools.
• Technical Skills:
• Proficiency in Linux and/or Windows Server Administration.
• Experience with systems, platforms, and database security, automation, and operational tools.
• Expertise in VMware virtualization, public cloud administration, and containers (e.g., Docker, Kubernetes).
• Familiarity with ITSM and monitoring tools.
• Ability to prioritize technology and service significance based on infrastructure needs, and to define and design the technology stack that meets business objectives.
• Communication & Interpersonal Skills:Excellent written and verbal communication skills, able to engage with stakeholders at various levels.
• Strong interpersonal skills for working effectively in cross-functional teams.
• Other Key Traits:Quick learner with a passion for applying technology to solve business challenges.
• Ability to think strategically, innovatively design infrastructure solutions, and adapt them to meet evolving business requirements.

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

We are seeking a highly motivated and results-oriented IT Solution Manager to lead the design and delivery of cutting-edge storage, backup, and IT infrastructure solutions

Responsibilities

• Design and develop comprehensive IT infrastructure solutions, including storage, backup, disaster recovery, networking, and virtualization
• Identify and qualify new business opportunities within the enterprise and government sectors
• Build and maintain strong relationships with key decision-makers at target accounts
• Conduct customer needs assessments and translate those needs into tailored solutions
• Develop and deliver compelling technical proposals, including Bill-of-Materials (BoM) and pricing
• Conduct product demonstrations and presentations to showcase the value of our solutions
• Manage the pre-sales phase of tenders, including clarifying client queries and ensuring timely submissions
• Stay abreast of the latest industry trends, technologies, and competitive offerings in the IT infrastructure market
• Collaborate closely with sales, engineering, and partners to deliver integrated solutions and achieve business objectives
• Work with product teams to provide valuable customer feedback and drive product roadmap enhancements

Requirements

• Bachelor's degree in Information Technology, Telecommunications, Electronics, Electrical Engineering, or a related field.
• 5+ years of experience in IT pre-sales, with a strong focus on storage, backup, and disaster recovery solutions.
• Proven expertise in enterprise IT infrastructure, including servers, networking, virtualization, and cloud technologies.
• Strong understanding of industry trends, competitive landscape, and emerging technologies in the IT infrastructure market.
• Excellent communication, presentation, and negotiation skills with the ability to influence key decision-makers.
• Proven project management skills and the ability to manage multiple projects simultaneously

Interested candidates, who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

The Deployment Engineer will lead the implementation of modern workplace solutions in ensuring successful deployment, configuration, and integration of cutting-edge technology solutions.

• Project Planning & Execution:
  o Develop and execute deployment plans for modern workplace technologies, including hardware, software, and network solutions.
  o Collaborate with stakeholders and vendors to define and achieve project scope and timelines.
• Technology Installation & Configuration:
  o Install, configure, and integrate hardware components such as computers, printers, and networking devices.
  o Deploy and configure modern workplace software solutions, including productivity tools, collaboration platforms, and security applications.
  o Set up and configure network connections, ensuring seamless integration with existing infrastructure.
• Testing & Quality Assurance:
  o Conduct thorough testing of deployed technologies to ensure functionality, performance, and compatibility.
  o Troubleshoot and resolve technical issues during and after deployment.
• User Training & Support:
  o Develop and deliver training sessions and provide ongoing technical support to end-users.
• Documentation & Compliance:
  o Create and maintain documentation of deployment processes, configurations, and system changes.
  o Implement and verify security measures to protect systems and data during deployment.
  o Gather feedback from users and stakeholders to identify opportunities for improvement.
• Incident Management:
  o Manage incidents related to technology deployments, including system failures and outages.
  
  Requirements:
• Bachelor’s Degree in Information Technology, Computer Science, or a related field
• Proven experience in deploying and configuring modern workplace technologies, with a focus on hardware, software, end user device provisioning, user profile management, policy baseline and implementation, and networking.
• Knowledge of technology deployment processes, hardware installation, software configuration, and network setup.
• Familiarity with modern workplace solutions (e.g., Microsoft 365, collaboration tools, Intune, Windows Autopilot) is a plus.
• Excellent troubleshooting and problem-solving skills with the ability to resolve complex technical issues.
• Experience in project deployment planning and management, with the ability to manage multiple tasks and deadlines effectively.
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate is a plus.

Job Description:

• Lead or involve in projects as assigned
• Responsible for the IT infrastructure maintenance, project management and operations support
• New Technology assessment, installation, setup, and testing. Make and recommend system proposal and IT security for decision-making
• Support on IT Budget Planning
• Involve in IT roadmap and strategy planning by understanding implemented products technology’s lifecycle and roadmap
• Lead and drive existing core system technical refresh planning and execution
• Provides regular updates and reporting on a timely and accurate fashion
• Assist superior in establishing, maintaining, and enforcing IT procedure and policy governance
• Plan, lead, and direct fellow IT Engineer’s efforts towards assigned tasks and goals
• Remediate and rectify escalated issues or problems quickly and efficiently
• Implement and manage Windows-based infrastructure and associated technologies.
• Monitor and maintain the health, performance, and security of Windows servers and systems.
• Administer Active Directory, Group Policy, DNS, DHCP, and related services.
• Configure and troubleshoot Hypervisor Nutanix virtualization platforms (e.g., VMware, Hyper-V).
• Provisioning and de-provisioning Public Cloud Services (AWS / Azure).
• Deploying, managing, and operating Public Cloud environments
• Identifying appropriate use of Public Cloud operational best practices
• Estimating Public Cloud costs and identifying operational cost control mechanisms
• Maintain technical documentation (ensure up to date info)
• Support data/service migration projects
• Manage Public Cloud infrastructure changes through change request process & provide status reports to the relevant parties.
• Manage Enterprise Backup like Netbackup and Veeam
• Install, configure, and manage Windows servers and services, including IIS, SQL Server, System Centers, etc.
• Collaborate with cross-functional teams to implement and support enterprise-wide solutions.
• Perform routine system and application updates, patches, and upgrades.
• Develop and maintain documentation related to system configurations, processes, and procedures.
• Provide level 2 and level 3 support for Windows-related issues.
• Participate in on-call rotation for after-hours support as needed.

Job Requirements:

• Degree in Computer Science/Engineering
• Min 5 years of relevant experience in IT Infrastructure and Operations and Azure platform Experience
• Strong knowledge in Cloud and IT infrastructure (i.e. Software defined infrastructure and virtualization)
• Deep and thorough knowledge of Azure platform is a must.
• Deep and thorough knowledge in virtualization platforms – Hyper-V and VMware.
• Experience with enterprise backup like Veritas NetBackup, Veeam Backup
• Experience with enterprise SAN like Nutanix
• Strong knowledge in Active Directory, Active Directory Federation Services (ADFS), SAML, web Single Sign-on (SSO), DNS, TCP/IP Networking.
• Experience in ServiceNow management
• Experienced in Project Management deploying mid-size to enterprise cloud infrastructure projects
• Knowledge/ Professional
• Certification in Azure Administrator Associate (AZ-104) or Azure Solutions Architect Expert (AZ-305)
• Good understanding of IT architecture, cloud infrastructure, platform solutions design & strategy and application & system integration.
• Experience in Team management would be an added advantage
• Excellent verbal, written, communication and interpersonal skills.
• Strong interpersonal skills, customer orientation, team interaction/effectiveness, proactive, analytical and decision-making skills
• Personal Attributes
• Experience in Team management would be an added advantage
• Excellent problem-solving and critical-thinking skills
• Ability to manage multiple tasks and meet deadlines
• Ability to think creatively and put ideas into action
• Excellent verbal, written, communication and interpersonal skills.
• Personal integrity, honesty, and the ability to maintain confidentiality.
• Strong interpersonal skills, customer orientation, team interaction/effectiveness, proactive, analytical and decision-making skills

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

• 5 days, North, MNC
• $3800 - $4000, performance bonus
• New position, start immediately

Responsibilities:

• Oversee and manage VMware and other vCenter environments to ensure optimal performance and reliability.
• Configure and maintain Meraki switches and access points, as well as Fortigate firewalls, ensuring network security and efficiency.
• Administer Windows servers, including MS-SQL and IIS servers to support development projects and assist with creating queries and reports.
• Support and maintain Windows workstations and laptops, troubleshooting and resolving issues as needed.
• Implement and manage backup/recovery solutions, along with comprehensive disaster recovery plans to safeguard data and operations.
• Collaborate with HQ to align with corporate IT standards, including maintaining and updating ISO documentation as required.

Requirements:

• Possess a Diploma/Degree in Computer Engineering, Information technology, Computer Science or equivalent.
• Minimum 1 year of experience in IT infrastructure management
• Able to start within short notice is an advantage
• Strong knowledge of VMware and vCenter environments.
• Proficient in SQL and IIS server management.
• Hands-on experience with Windows servers and workstations.
• Familiar with Meraki and Fortigate products.
• Experience in office 365 installation and configuration.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

Responsibilities:

• Assist Project Manager with project functions, including project management, site management, and risk control to achieve project goals.
• Support Project Manager in planning and coordinating construction works according to the master and detailed work programs.
• Guide junior Engineers in daily work execution.
• Prepare and submit project documents such as schedules, method statements, design plans, risk assessments, and reports.
• Supervise construction to ensure compliance with contract specifications, drawings, quality standards, and ESH practices.
• Coordinate and liaise with clients, authorities, consultants, subcontractors, and suppliers on all project matters.
• Facilitate site inspections, submit technical reports, and maintain records. Assist in verifying progress payments and contractor claims.
• Attend regular meetings with clients, consultants, and contractors to monitor project progress.
• Establish and maintain a document control system for design drawings and project documents.

Requirements:

• Bachelor’s degree in Civil Engineering recognized by the Professional Engineer Board.
• At least 3 years of working experience in construction and infrastructure industry (LTA, Roadwaorks, MRT Projects).

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

• 5 days, North, MNC
• $3800 - $4000, performance bonus
• New position, start immediately

Responsibilities:

• Oversee and manage VMware and other vCenter environments to ensure optimal performance and reliability.
• Configure and maintain Meraki switches and access points, as well as Fortigate firewalls, ensuring network security and efficiency.
• Administer Windows servers, including MS-SQL and IIS servers to support development projects and assist with creating queries and reports.
• Support and maintain Windows workstations and laptops, troubleshooting and resolving issues as needed.
• Implement and manage backup/recovery solutions, along with comprehensive disaster recovery plans to safeguard data and operations.
• Collaborate with HQ to align with corporate IT standards, including maintaining and updating ISO documentation as required.

Requirements:

• Possess a Diploma/Degree in Computer Engineering, Information technology, Computer Science or equivalent.
• Minimum 1 year of experience in IT infrastructure management
• Able to start within short notice is an advantage
• Strong knowledge of VMware and vCenter environments.
• Proficient in SQL and IIS server management.
• Hands-on experience with Windows servers and workstations.
• Familiar with Meraki and Fortigate products.
• Experience in office 365 installation and configuration.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

· Install & Configure OCP clusters with HA.

· Install & Configure SAS Viya, Enable Devops pipelines for Product installation.

· Customizing SAS Core components as per bank requirements, preparing manifestation files, ensuring deployments across the environments using CI/CD pipeline.

· Worked closely with SAS vendor for upgrades and SAS developments ensured timely deliverables.

· Worked with developers and IT staff to oversee code releases, combining understanding of both engineering and coding. From creating and implementing systems software to analysing data to improve existing ones. Played a essential role in integrating the project functions and resources across the product life cycle, right from planning, building, testing, and deployment to support

· Implemented a continuous build-test-deployment (CI/CD) system with multiple component pipelines using Jenkins, Jira, Bitbucket to support weekly releases and out-of-cycle releases based on business needs.

· Experience in setup of K8S/Openshift clusters for multiple teams/applications including resource management, networking, auto scaling properties and all other services of Kubernetes.

· Kubernetes persistent volume dynamic provisioning using storage classes in clusters for NFS/BLOCK.

· Configured k8s clusters with proper node specifications based on resource and capacity, proper labelling there by setting limits which will have better performance.

· Troubleshooted issues with k8s clusters with respect to both control plane components including etcd and worker nodes.

· Provided isolation between applications and streams using k8s namespaces, RBAC roles, and service accounts.

· Developed and managed workloads using different controllers like Deployments, Replica Set, Daemon Set, Stateful Set, Job, etc.

· Created K8S Service to expose the pods using Node Port, Cluster IP and Load balancer, both HTTP and secured TLS applications.

· Experienced and working helm charts with K8S and OpenShift.

· Install & Configure OCP clusters with HA.

· Install & Configure SAS Viya, Enable Devops pipelines for Product installation.

· Customizing SAS Core components as per bank requirements, preparing manifestation files, ensuring deployments across the environments using CI/CD pipeline.

· Worked closely with SAS vendor for upgrades and SAS developments ensured timely deliverables.

· Worked with developers and IT staff to oversee code releases, combining understanding of both engineering and coding. From creating and implementing systems software to analysing data to improve existing ones. Played a essential role in integrating the project functions and resources across the product life cycle, right from planning, building, testing, and deployment to support

· Implemented a continuous build-test-deployment (CI/CD) system with multiple component pipelines using Jenkins, Jira, Bitbucket to support weekly releases and out-of-cycle releases based on business needs.

· Experience in setup of K8S/Openshift clusters for multiple teams/applications including resource management, networking, auto scaling properties and all other services of Kubernetes.

· Kubernetes persistent volume dynamic provisioning using storage classes in clusters for NFS/BLOCK.

· Configured k8s clusters with proper node specifications based on resource and capacity, proper labelling there by setting limits which will have better performance.

· Troubleshooted issues with k8s clusters with respect to both control plane components including etcd and worker nodes.

· Provided isolation between applications and streams using k8s namespaces, RBAC roles, and service accounts.

· Developed and managed workloads using different controllers like Deployments, Replica Set, Daemon Set, Stateful Set, Job, etc.

· Created K8S Service to expose the pods using Node Port, Cluster IP and Load balancer, both HTTP and secured TLS applications.

· Experienced and working helm charts with K8S and OpenShift.

• 5 days, North, MNC
• $3800 - $4000, performance bonus
• New position, start immediately

Responsibilities:

• Oversee and manage VMware and other vCenter environments to ensure optimal performance and reliability.
• Configure and maintain Meraki switches and access points, as well as Fortigate firewalls, ensuring network security and efficiency.
• Administer Windows servers, including MS-SQL and IIS servers to support development projects and assist with creating queries and reports.
• Support and maintain Windows workstations and laptops, troubleshooting and resolving issues as needed.
• Implement and manage backup/recovery solutions, along with comprehensive disaster recovery plans to safeguard data and operations.
• Collaborate with HQ to align with corporate IT standards, including maintaining and updating ISO documentation as required.

Requirements:

• Possess a Diploma/Degree in Computer Engineering, Information technology, Computer Science or equivalent.
• Minimum 1 year of experience in IT infrastructure management
• Able to start within short notice is an advantage
• Strong knowledge of VMware and vCenter environments.
• Proficient in SQL and IIS server management.
• Hands-on experience with Windows servers and workstations.
• Familiar with Meraki and Fortigate products.
• Experience in office 365 installation and configuration.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

[6 Months contract, renewable]

As a IT Infrastructure Engineer in our team, you will create comprehensive user guide documentation to configure their systems to pipe logs to Government Cyber Security Operations Centre (GCSOC).

The scope of work encompasses approximately 150 products, including operating systems, servers, networking security, databases monitoring, cloud native services etc.

Key Responsibilities:

· Create clear, concise, and comprehensive user guides for WOG ICT products (Operating Systems, Servers, Firewall, Database, Cloud Service, etc) to send required logs to central monitoring service provided by GovTech.

· Develop step-by-step instructions for ICT product configuration and/or setup required, to achieve GCSOC outcome.

· Conduct own research or setup to gather accurate technical information.

· Ensure documentation adheres to GovTech standards and best practices.

· Update and maintain existing documentation as products evolve.

· Incorporate user feedback to improve guide clarity and usability.

Skill Requirement:

· Minimum of 4 years of relevant experience

· Must have experience in creating technical documentation (user guide, product guide, etc)

· Familiarity with ICT concepts, including operating systems, networking, databases, and security.

· Understanding of SIEM systems and log management.

· Able to setup temporary system using virtualisation technology to collect relevant information or visual contents required for documentation.

· Ability to translate complex technical information into user-friendly content

· Self-reliance and ability to work independently on creating the documentation

· Knowledge of technical documentation best practices and standards (optional)

The Infrastructure Transformation Lead is responsible for leading transformation projects across the organizations critical infrastructure and network systems. This role will drive innovation, streamline operations, and improve scalability, aligning with business goals and emerging technology trends. The ideal candidate will have a blend of technical acumen, leadership ability, and experience in automation, transformation, and stakeholder collaboration.

Responsibilities:

• Lead transformative initiatives for infrastructure and network systems Optimization, ensuring high availability, resilience, and scalability, especially for tools such as SolarWinds, ELK, and AWS.
• Drive the adoption of innovative technologies to enhance infrastructure and network systems capabilities.
• Identify improvement opportunities and develop a roadmap for system upgrades and cost optimization.
• Design and implement automation strategies to improve operational efficiency and ensure compliance.
• Establish and develop configuration management framework for IT infrastructure from ground up.
• Oversee capacity planning, monitoring, and performance tuning for current and future infrastructure needs.
• Enhance processes to support scalability, security compliance, and resilience of infrastructure and network systems.
• Collaborate with key stakeholders across IT and business units to align infrastructure transformation related initiatives with business objectives.
• Maintain comprehensive documentation for processes and configuration management.

Requirements:

• Bachelors degree in Computer Science, Information Technology, or a related field.
• 6+ years of technical experience in IT infrastructure and network management in a lead role, with a focus on transformation, automation, and optimization.
• Proven ability to lead complex transformation projects and drive cross-functional team engagement.
• Hands-on expertise with tools and platforms such as SolarWinds, AWS, Ansible, Tenable.
• Relevant certifications, such as CCNP, CCIE, CCNA, MCSE or similar, are preferred.
• Excellent problem-solving, analytical, and communication skills.
• Thrives in dynamic environments and effectively manages shifting priorities to support business needs.

Interested candidate please send your detailed resume to [email protected]

Careerally Pte Ltd | EA Licence: 24C2215EA

Personnel Name: Hon Csia Fui (Han Jiahui)

EA Personnel No: R1875919

What is this position about?

Within the Energy, Resources & Infrastructure department, to support the origination, technical and environmental assessment and execution of loan capital market opportunities in APAC in the energy transition space (Low Carbon Transition Group) and Energy & Natural Resources. Support senior members of the team in the origination, execution, and management of ERI/LCTG transactions within Asia and support other non-commercial banking activities.

What would be your typical day at BNPP Paribas look like?

• Support senior originators in the origination of loans across Asia-Pacific including in coordination with M&A, IBA Sectors, DCM, ECM

• Support deal execution

• Support term sheet drafting/negotiations and financing documentation reviews/negotiations

• Impeccable conduct and strict individual compliance with all applicable compliance, conduct and other policies.

• Be the first line of defense on Risk/Credit/Compliance

• Other tasks as required or defined from time to time

Contributing responsibilities:

• Liaison with clients/external parties and other teams as and when required

• Support on cross selling other banking services to client

• Contribute to maintain up to date and accurate data bases, systems, portfolio, pipeline, meeting and other reports as well as financial/income forecasts, budget preparation, etc

• Contribute & support directly/indirectly to the achievement of overall ERI’s yearly budget

• Contribute to strict compliance of ERI all compliance, conduct and other policies

Reporting:

• Deal by deal reporting to relevant senior team members on specific transactions.

• Permanent non-deal direct reporting to the nominated Director or MD

What is required for you to succeed?

• Strong analytical skills including credit analysis and financial modelling (advanced)

• Good understanding of loan documentation

• Interpersonal skills and ability to lead/mentor juniors in the team.

• Written and verbal communication skills, conciseness

• Ability to build relationships and convince internal and external stakeholders.

• Organization skills, ability to prioritize and meet deadlines and senior team members/customer needs.

• Attention to detail.

• Sense of initiative, proactivity, and knowledge of when to voice out relevant matters.

• Autonomy and ability to solve problems.

• Strong commitment, ability to work flexible hours and travel.

• Work ethics and Integrity

Specific Qualifications:

• Direct experience (ideally in structured finance, leveraged finance, project finance etc.) (work experience to be commensurate with the eventual title)

• Any prior project finance / energy transition/ sustainable financing/ natural resources knowledge is a PLUS

• University educated with strong academic background.

• Deep financial modelling experience

• Demonstrated financial analysis and risk analysis skills.

• Minimum 3 years of relevant experience

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

• BNP Paribas MixCity which fosters better representation of women at all levels of the organization

• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information

BNP Paribas - Diversity & Inclusion Journey

BNP Paribas - The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

The Enterprise Storage and Backup Infrastructure Lead is responsible for designing and implementing storage infrastructure solutions that support the company's strategic goals. This role requires a good understanding of business strategy, market trends, and the ability to solve complex technical problems. The successful candidate will ensure that the organizations storage and backup systems are secure, scalable, and meet the long-term needs of the business.

Responsibilities:

• Analyze business requirements and design storage infrastructure solutions that meet current and future business needs.
• Ensure the smooth operation and security compliance of applications within the storage and backup infrastructure to maintain a high state of operational readiness.
• Ensure that storage and backup systems comply with data security policies, regulatory requirements, and best practices.
• Lead full-cycle analysis, from scoping and design through to data collection, detailed analysis, and the development of solutions.
• Drive and manage projects in complex environments, meeting goals and deadlines.
• Develop and test prototypes or proof of concepts using various technologies to explore new storage solutions and improve system performance.
• Continuously assess and improve the storage and backup systems to ensure maximum efficiency, performance, and security.
• Offer expert advice on storage infrastructure to align with business and technical needs.
• Ensure all storage solutions are documented from design to implementation and maintenance.

Requirements:

• Bachelors degree in Computer Science, Information Technology, or a related field.
• 7- 10 years of experience in enterprise storage and backup infrastructure management in large organisations.
• Strong background in designing and managing enterprise backup solutions.
• Deep knowledge of security, risk, and compliance frameworks, in financial services sector highly preferred
• Proficient in scripting for automation and efficiency (e.g., Bash, PowerShell).
• Skilled in leading project design and planning for large-scale network infrastructure projects.
• Experienced in managing vendor relationships for technology and services.
• Excellent problem-solving, analytical, and communication skills.

Interested applicants please click on the APPLY NOW button or email your resume to ⁠[email protected]

Careerally Pte Ltd | EA Licence: 24C2215
EA Personnel Name: Hon Csia Fui (Han Jiahui)
EA Personnel No: R1875919

Our client is a distributor of automotive and industrial solutions.

• Manage and configure infrastructure systems and applications, network devices, desktops, mobile devices, and remote devices.
• Ensure automatic system backups, successful execution of recovery and disaster recovery plans, application of patches, and closely monitor system resource usage.
• Collaborate with external vendors to ensure compliance with Service Level Agreements (SLA).
• Research and source products, solutions, and vendors for ongoing projects.

Requirements:

• Diploma in Computer Science/Information Technology or equivalent.
• At least 2 years of relevant working experience.
• Skilled in enterprise networking, with expertise in WAN, LAN, and VPN optimization, implementation, and support.
• Knowledgeable about Alcatel PABX, FortiGate devices, Cisco Systems, and Unifi Wireless AP Controllers.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

[Job ID: 402912]

Responsibilities :

• Responsible for taking over the project from tender / sales team for execution
• Prepare PEPL’s Scope of work and create project schedule based on the scope - document submission list, material submission list, material lead time, installation and testing period
• Create Document submission & Material submission list and prepare submissions
• Design & review the drawings and documents for timely submission to customer
• Monitor submissions & follow up with customer for timely approval of the documents & material submissions
• Prepare Purchase Requisitions for purchase of necessary project materials on time and coordinate with purchase team and our subcontractor / supplier
• Plan the construction site manpower requirement together with Superintendent
• Coordinate with Superintendent / Construction Manager / Site supervisor for site work activities installation, testing & commissioning and progress report
• Maintain & update Project schedule regularly and prepare Weekly / Monthly Progress report for internal & customer
• Participate in regular customer meetings & proactively manage customer expectations by preparing necessary submissions / agenda / minutes of meeting etc.
• Manage the project cost within allocated budget
• Maintain Change Order Log and proactively manage change in scope. Prepare RFI / VOR and get VO from customer before executing the scope change.
• Prepare Progress Claims timely and follow up for approval and maintain Progress Claim Summary report
• Escalate challenges / issues to the Project Manager & management to resolve it on time
• Collaborate with Customer, Consultant, Owner, Third Parties, Suppliers & internal team members for successful project execution
• Organize & coordinate for Factory Acceptance Testing (FAT) of necessary equipment
• Responsible to collect all Handover & completion documents
• Manage & Comply with Workplace Safety & Health for project execution
• Organize necessary safety training for the project & site team members
• Comply with the PQP document for project execution

Requirements :

• More than 3 years of project management experience in related field
• Experienced in handling LTA projects
• Possess effective organizational and follow up skills, meticulous
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA License no.: 07C5771
EA Personnel Reg. No.: R22107257
EA Personnel Name: Li Wai Chun

• Evaluate design package and prepare shop drawing of RC structural works and temporary works.
• Liaise structural design works with design-relevant counter parties and construction team.
• Design of temporary works related to structural design.
• Lead the project department in solving design related matters.
• Manage production, quality, design & engineering and schedule issue.

Requirements:

• Degree in Civil Engineering or equivalent
• At least 5 years of civil & structural works experience in Infrastructure/LTA Projects.
• Proficient in STADD, AutoCAD, MicroStation.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Install and configure software and hardware
• Troubleshoot and monitor systems operation
• Ensure the security and efficiency of IT infrastructure
• Maintain and support IT assets such as desktops, servers, storage, network and applications platform

Requirements:

• ITE/Diploma holder or equivalent
• 1 year of relevant working experience in IT infrastruture support
• Fresh graduates are welcome to apply as training will be provided
• Knowledge in Windows/Linux environment an advantage
• Comfortable working in Data Center
• Experienced in IT monitoring, Log review, Software Troubleshoot, Hardware Troubleshoot and MS Office