A Project Business Analyst in a data analytics and cloud setting is responsible for supporting project management activities by analyzing data, monitoring project progress, and ensuring that project goals align with organizational objectives. They work closely with project managers and stakeholders to gather requirements, assess risks, and work close with the technical team to deliver the project.

Key responsibilities include managing requirements, facilitating communication among team members on project needs and requirements, manage end user testings, and manage project documentation. The role requires a strong communication, strong analytical skills, proficiency in data visualization tools, and a good understanding of cloud technologies.

Roles and Responsibilities

a) Involve in various stages of the systems development life cycle; adopting waterfall, agile or hybrid development methodology.

b) Involve in project planning and budgeting.

c) Plan and lead project delivery.

d) Involve in procurement (e.g. Call RFP/ITQ, evaluate and award to selected vendor).

e) Manage and work closely with various stakeholders (e.g. end users, senior management and external vendor).

f) Conduct user requirement gathering sessions for the development / implementation of new system or enhancements to existing systems.

g) Manage project implementation, application testing, supporting application patches and upgrades are in accordance with project methodologies and policies.

h) Manage project based on the project plan and timeline to meet identified business needs, within agreed parameter of cost, duration and quality.

i) Mitigate project risks.

j) Understand IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines.

k) Evaluate potential solutions and make recommendations to resolve business problems.

l) Provide guidance and coaching to junior team members.

m) Conduct end user training if required.

Requirements / Qualifications

a) Degree/Master in Computer Science, Information Technology, Computer Engineering or equivalent.

b) Seven (7) years’ experience in providing data warehouse or advanced analytics solutions.

c) Minimal Four (4) years’ experience in project management.

d) Thorough understanding of data warehouse concepts, dimensional design, and advanced analytics techniques.

e) Experience in any Data Management, Business Intelligence or Advanced Analytics tools.

f) Ability to manage/influence users, vendors and coordinate with multi-disciplinary teams.

g) Strong analytical skills and ability to work independently, as well as in a team.

h) Exposure to hospital information / clinical systems is an added advantage.

i) AWS cloud experience is a must.

j) Experience in Tableau Cloud, Informatica IDMC and Databricks projects is preferred.

Preferred Skills:

• Experience with big data technologies like Apache Spark and Hadoop on Databricks.

• Experience in AWS Services focusing on data and architecting.

• Knowledge of containerization and orchestration tools like Docker and Kubernetes.

• Familiarity with data visualization tools like Tableau or Power BI.

• Understanding of DevOps principles for managing and deploying data pipelines.

• Experience with version control systems (e.g., Git) and CI/CD pipelines.

• Knowledge of data governance and data cataloguing tools, especially Informatica IDMC.

You Will

• Act as first point of contact and first responder for IT incidents reported by end users, via email, phone, and other online channels as required
• Log calls in the Service Desk management tool to ensure incidents and requests are managed in a timely manner and escalated using the correct procedures.
• Perform Level 1 troubleshooting with First Call Resolution using remote assistance tools (e.g. Bomgar).
• Log and track with resolver groups on their respective tickets
• Manage End-to-End ticket life cycle, monitor relevant metrics (e.g., Service Level Agreement) and ensure proper ticket closure based on industry best practices - Information Technology Infrastructure Library (ITIL)
• Answer calls in an appropriate manner with proper ticket closure of received or abandoned calls
• Administer BitLocker recovery pin support
• Administer onboarding 2FA registration
• Perform grant and removal of access to network shared drive
• Update and review basic troubleshooting questionnaires on Level 1 support
• Produce and maintain technical documentation and articles for the knowledge base

You Bring

Proficiency of the following software/applications

1. Microsoft OS and Microsoft Office Applications
2. Internet Browsers (Edge, Chrome, Firefox, etc.)
3. Adobe Reader, Java RE
4. Intranet web-based applications
5. SAP GUI, SAP Fiori
6. Anti-virus software
7. VPN software
8. Wireless software
9. Patch Management Software

• Higher Nitec/ Diploma in Information Technology or its equivalent
• At least 1 years of relevant working experience in helpdesk and both onsite and remote support with strong customer focused support mindset
• Service oriented and collaborative approach to meet Service Level Agreements
• Excellent communicator at all levels.
• Excellent analytical troubleshooting skills with the ability to resolve problems methodically and logically
• Good written and communication skills with a high standard of user training documentation and technical procedure
• Enthusiastic and approachable
• Good problem-solving skills and a pro-active, team player

Listed on the Catalyst board of the Singapore Exchange (SGX), Hyphens Group has a direct presence in Singapore (HQ), Vietnam, Malaysia, Indonesia and the Philippines, and is supplemented by a marketing and distribution network.

Hyphens Pharma is seeking an IT Executive to join its team to support IT matters effectively and consistently for offices across the entire Hyphens Group.

Job Responsibilities

The primary responsibilities include, but are not limited to, the following:

- Troubleshooting and Ticket Management: Resolve user support tickets in the helpdesk system, ensuring all issues and incidents are accurately logged and tracked until resolution within the established Service Level Agreement (SLA).

- Server Administration: Administer and maintain server hardware and software, including virtualization technologies and Windows Active Directory.

- Project Support: Collaborate with team members in the IT department to assist in the implementation of IT projects.

- Network Device Management: Manage and support network devices, including routers, switches, and firewalls.

- Data Security: Ensure the security of data, network access, and backup systems.

- Issue Escalation: Follow standard procedures for escalating unresolved issues to the appropriate internal teams.

- Problem-Solving: Research and identify solutions for software and hardware-related issues.

- System Management: Oversee CCTV, door access systems, and other in-house systems.

- User Assistance: Quickly assess user needs and provide relevant support.

- Procurement: Handle purchasing functions for IT products and services.

- Documentation: Document technical knowledge in manuals and user guides.

- Asset Management: Ensure that traceable fixed assets are properly tagged and logged.

- Vendor Collaboration: Work with vendors on outsourcing projects as needed.

Requirements

• Minimum diploma in Information Technology, Computer Science, or a related field.
• Proven experience as a Technical Support or Helpdesk Engineer, with expertise in maintenance and troubleshooting for end users on desktops/laptops, software applications, hardware environments, and platforms used by the business
• Familiarity with Hyper-V, various Windows operating systems, and Windows Server.
• Ability to manage Active Directory, DNS, access points, and various network equipment.
• Experience coordinating hardware failures with maintenance service providers for part replacement and installation.
• Proficient in installing and maintaining virtual machines with hands-on experience in Windows/Linux/Mac OS environments.
• Capable of working independently with minimal supervision while being a collaborative team player when necessary for projects.
• Strong understanding of various Microsoft 365 applications, Azure, and Intune for Mobile Device Management (MDM).
• Knowledge of scripting/programming languages such as VBS, Java, Python, SQL, and various web content management systems is advantageous.
• Ability to diagnose and troubleshoot basic technical issues along with excellent problem-solving and communication skills.
• Familiarity with Power Automate and Power BI is a plus.

The L1 IT Support Engineer (IT ServiceDesk) is accountable for providing a high level of satisfaction among students and staff by providing first-level support for all GESS standard software and hardware. This position entails the diagnosis and assessment of end-users' technical requirements, utilizing sound discernment to promptly address and resolve any issues that may arise.

The engineer's responsibilities encompass the identification, investigation, and resolution of technical issues, as well as the prompt and effective response to support requests from students and staff through in-person, email, and phone interactions. It is anticipated that they will document, chart, and monitor all issues to ensure that they are resolved in a timely manner.

Additionally, they may occasionally offer technical training and support to GESS personnel and students. The engineer is instrumental in ensuring that the team remains dedicated to providing exceptional support and satisfaction, and it is imperative that they adhere to the GESS values and expectations for customer service.

Furthermore, they may be obligated to oversee initiatives as necessary, thereby facilitating the continuous enhancement of technology services and support strategies within the educational environment.

Key Accountabilities

First-Level Troubleshooting and Support:

· Provide initial troubleshooting by guiding users through in person, via email and IT ticketing system, and over the phone while also offering remote desktop support using Remote Desktop Software.

· Deliver quality service to students and staff in all assigned tasks, consistently upholding GESS values.

· Ensure timely and effective solutions for any technical issues that may arise with GESS technology.

Incident Management:

· Log and track support calls in the designated GESS system(s).

· Prioritize and escalate tickets as required to maintain high levels of customer satisfaction.

· Identify trends in support calls and develop documentation to address frequently occurring issues.

Communication and Reporting:

· Report problems and issues promptly, notifying management of any increasing trends, unusual activities, or repeated issues.

· Provide regular updates to customers on the status of ongoing resolution efforts.

· Attend daily and weekly meetings as requested or required to stay informed and aligned with team objectives.

Continuous Improvement:

· Recommend improvements for technology or systems, including procedural steps, increased training, and enhanced documentation.

· Access and utilize software updates, drivers, knowledge bases, and FAQs to assist in resolving end-user issues.

Collaboration and Support:

· Assist other teams in initiating, designing, and managing effective support solutions as required by the school’s needs.

· Collaborate with internal second-level support and departmental tech teams (Divisional Tech Help Center) for escalated or reassigned tickets.

Technology Development and Testing:

· Support the development and testing of new technologies to ensure operational integrity and functionality.

· Proactively communicate ideas, expectations, and goals while working with others to achieve desired outcomes.

Service Level Agreement (SLA) Management:

· Follow up on tickets approaching SLA deadlines to ensure timely resolution and avoid SLA failures.

Other Duties:

· Perform additional tasks as assigned by the Director of Technology, adapting to the evolving needs of the school environment.

Knowledge and Experience

Education:

· Diploma in Information Technology, Computer Engineering, or Business Information Technology.

Technical Skills:

· Proficient in Windows OS and Apple products.

· Experience with Microsoft Office 365 and computer troubleshooting.

· Knowledge of Mobile Device Management (JAMF or Intunes) is a plus.

· Familiarity with ID Card and digital signature systems is advantageous.

Experience:

· At least three years of IT support experience, preferably in an educational environment.

Soft Skills:

· Strong customer service orientation and effective communication skills.

· Positive attitude, initiative, and the ability to work independently and under pressure.

· Team player with a cooperative mindset.

Adaptability:

· Willingness to learn and adapt to new technologies and evolving IT environments.

Summary:

This role is a more Senior part of the IT internal Application Support team with the task of supporting the internal ERP Applications or other core Applications which are sitting with IT. Manages incidents and requests through to completion, escalating and communicating with internal and external parties as needed.

What you'll do:

• Act as the first point of contact for all user support related queries regarding the core Applications
• Responsible for resolving & escalating user request tickets
• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications in the companies internal Ticket/Asset Management tool
• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests
• Ensure proper documentation, notification, escalation, tracking & follow up of all incidents/ service request
• Regularly provide statistical reports about support cases and incidents, review issues & propose corrective actions
• Level 2 support for all IT internal Applications (L1 support when no Application Specialist in the team or deputizing)
• Look for opportunities how to proactively improve the customer service and internal processes by identifying repeat issues or service risks and aid in prevention
• Take lead role on projects and extended tasks but also supports if the Application Specialist is not available
• Support the Manager with some high priority tasks or difficult customers
• Support Business with communication of changes for existing or new Applications

What you'll need:

• Diploma in Computer Science, Information Technology or relevant discipline
• At least 5 years' experience in user support focus on Application Support
• Experience in PLM
• Strong problem solving and system troubleshooting skills
• Technically proficient in Microsoft Office and use if Ticketing Systems
• Good command of written and spoken English
• Good interpersonal and communication skills
• Capability to work under pressure & fast pace environment

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are seeking a highly motivated and detail-oriented IT Security Intern to join our team. The successful candidate will work closely with our IT Security team to ensure the confidentiality, integrity, and availability of our information systems. The IT Security Intern will be responsible for assisting in the development, implementation, and maintenance of security policies, procedures, and standards. The intern will also assist in the identification, analysis, and resolution of security incidents.

Responsibilities

• Assist in the development, implementation, and maintenance of security policies, procedures, and standards.
• Assist in the identification, analysis, and resolution of security incidents.
• Assist in the development and delivery of security awareness training programs.
• Assist in the evaluation and testing of security technologies.
• Assist in the development and maintenance of security documentation.
• Assist in the monitoring and reporting of security metrics.

Requirements

• Currently pursuing a bachelor’s degree in Computer Science, Information Security, or a related field.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Knowledge of security technologies and concepts is a plus.
• Full-time interns preferred, but open to part-time interns of minimally 3 working days per week.

Job Responsibilities

• Ensure the smooth operation of assigned systems, being available for on-call duties and overtime work for emergency handling or urgent needs.
• Perform routine system maintenance and upgrades.
• Efficiently handle user requests and provide excellent customer support to resolve IT-related issues.
• Take responsibility for or assist in project implementation.

Job Requirements

• Possess at least a bachelor's degree in information technology engineering, computer science, applied mathematics and others engineering related.
• Preferred qualifications include relevant certification(s) or work experience in the following areas:

1 year+ experience in VDI (Virtual Desktop Infrastructure) administration; Or,

1 year+ experience in Windows server/IIS/AD administration; Or,

1 year+ experience in OA (Office Automation) helpdesk-related roles.

1 year+ of cabling-related experience.

• Basic knowledge of Windows server administration is required.
• Basic knowledge of VDI administration is required.
• Experience in Windows file server, print server, DNS, and AD administration is preferred.
• Experience in VDI management is preferred.
• Demonstrates a positive and aggressive mindset, with the ability to thrive in a high-pressure work environment.

Job Responsibilities

• Ensure the smooth operation of assigned systems, being available for on-call duties and overtime work for emergency handling or urgent needs.
• Perform routine system maintenance and upgrades.
• Efficiently handle user requests and provide excellent customer support to resolve IT-related issues.
• Take responsibility for or assist in project implementation.

Job Requirements

• Possess at least a bachelor's degree in information technology engineering, computer science, applied mathematics and others engineering related.
• Preferred qualifications include relevant certification(s) or work experience in the following areas:

1. 1-year + Cisco network administration experiences; or
2. Cisco certification, like CCNP, CCIE, etc.; or
3. 1-year + IT working experiences in semiconductor factory.

• Possess basic knowledge of Windows/Unix operations.
• Experience in network management or certifications in related fields are preferred, especially Cisco-related experience.
• Demonstrates a positive and aggressive mindset, with the ability to thrive in a high-pressure work environment.

Summary:

• Responsible for providing Application Support in all stages of the Information Team Management (>5 people across regions)
• Capability to resolve incidents & minimize downtime by effectively managing & escalating issues through different support levels.
• Maintain high-quality support by implementing best practices and continuous improvement processes.

What you'll do:

The holder of the position is mainly responsible for the following areas in coordination with his / her superior:

• Responsible for providing Application Support in all stages of the Information Technology (IT) application life cycle related to Sourcing / Retail organization;
• Responsible for handle change requests, Service request and Incident tickets; ensuring proper ownership and closure of these request/tickets
• Responsible to create and secure appropriate approvals for planned and ad-hoc system changes
• Perform escalation procedures to senior levels, annual capacity planning & ensure high availability of system up-time
• Collaborate with Business Analysts, Architects, Application delivery teams to drive ITIL best practices through Agile methodology
• Confirm / Follow Service Level Agreements (SLA) with users, which includes the level of application support maintenance
• Create documentation of the support services to be delivered based on each application’s functionality
• Ensure Project Transition into Business As Usual follows the gate review
• Manage the vendors service quality, support standards in accordance to corporate policies and agreed SLA guidelines
• Formulate a problem solving & decision-making approach to handle issues for a given application’s issues.
• Assess the need of training and plan for training sessions
• Prepare & Present Weekly and Monthly Reporting keeping teams accountable for their tasks
• Support IT audit activities when required / Maintain clear visibility of Active User Account / Password guidelines & Roles assignment
• Strong team player managing a team of 6 people across regions

What you'll need:

• Degree in Engineering, Computer Engineering/Science or Information Technology
• At least 7 to 9 years of relevant experience in Application Support and Operations
• Experience with PLM is required (Centric Software, CBX, Bamboo)
• Experience in Sourcing operations/ Retail environment is a bonus
• Must have handled activities like incident management, problem management, release management, root cause analysis, deployment and monitoring;
• Understand Software Development Life Cycle SDLC, experience working with business users, various IT teams and vendors in managing the project cost and project risk
• Experienced with ERP ( SAP, PLM, Inhouse bespoke Applications ), Reporting domains
• Excellent team player with the ability to communicate across all levels within the organization
• Positive attitude & able to work under pressure;
• Managerial experience required
• Excellent technical troubleshooting & problem solving skills
• Good level in English is a must
• Strong interpersonal & communication skills.

We are looking for a Trading Analyst Officer to improve the reliability of the existing systems and support the development of the new systems. The role is based in Singapore. It requires many interactions with the teams in Europe. Your main role involves around:

Production monitoring

• Monitor the global IT platform and execute the associated action when alerts are raised.
• Process (analyze, solve, document) incidents.
• Coordinate incidents resolution with Paris teams when necessary (for instance with infrastructure teams or on-duty people)
• Maintain monitoring systems and continuously share ideas to improve its effectiveness.
• Actively participate in the writing or enhancement of operational procedures (in link with the monitoring alerts)
• Engage in FTS (Follow-the-Sun) model with Europe, including information sharing and tasks handover
• Follow up on the evolution of the IT platform (release) and adapt monitoring tools and procedures

Support to users

• Process local user support requests (configurations, assistance,…)
• Collect regularly user feed-backs on system Run Quality and share it with development teams

Transversal

• Enrich the backlog of problems (source of recurring incidents), including description, impact/recurrence/priority,
• Self-organize continuous learning on the IS systems and landscape
• Manage the IT part of the Singapore Business Continuity Plan
• Share improvement ideas with Business Analyst

Technical Skills

• University degree in IT Engineering or Mathematics.
• 2-6 years relevant experience in IT trading environment
• Experience and knowledge about Trading and/or portfolio management processes. Derivatives Commodities is a plus.

Behavioral and social skills

• Interactive behavior : Active Listening and communication skills
• Problem solving : Issues perception, analyzing, practical thinking, creativity, innovation
• Personal effectiveness : Facilitation skills, pragmatism and pro-activity, resilience to stress, taking initiative, learning ability

Technical and functional skills

• Understanding of trading environment.
• First experience in live monitoring and application support of large IT systems
• Good technical knowledge on the Windows environment
• SQL skills
• Good Scripting skills

Is this your next challenge in finance transformation and agile workflow?

• Supports Group Finance Accounting & Control-Transformation Team, working closely with multiple Business Units, and Store Support Center stakeholders across the Group, any upstream and downstream business processes related to Finance function activities to:

- Develop group processes, standard operating procedures, and solutions

- Ensure that approved business requirements are properly executed

- Ensure Standard Operating Procedures are properly documented and maintained

• Identify process improvement and potential cost savings where applicable
• Implements efficient process changes that are consistent with best practice
• Advise different Finance teams on Finance related systems, including the process flow, functionalities, and limitations
• Support local market Finance Teams as and when required for local systems incident resolution/escalation
• Ensure implemented processes are following established policies and standard operating procedure
• Project team area of work involves the following:

- Assigned Project tasks to be delivered as per Project timeline requirement

- Collect and consolidate information related to Finance project initiatives

- To maintain project documentation timely and accurately

- Develop and maintain End User Training materials

- Organize and facilitate End User Training sessions

- Identify and escalate project risks and issues immediately to Project Managers

Do you have experience in business analysis and finance transformation?

• Diploma or Degree in Business/Finance Studies. Some basic accounting/financial knowledge will be preferred
• Proficient in using MS Excel, MS Words, MS PowerPoint and Visio
• Knowledge of SAP Retail or FI or CO modules, RPA (Robotic Process Automation), E-Workflow, will be highly considered.
• Minimum 1-2 years of Business Analyst experience in in Retail or FMCG industry Finance Process improvement and/or System implementation projects with basic Project Management skills will be good
• Shows initiative and demonstrates a proactive approach
• Highly developed analytical and problem-solving skills
• Mature and committed and able to work independent and under pressure
• Excellent interpersonal and communication skills
• Good command of both written and spoken English with Mandarin and Cantonese an advantage

Benefits:

• Basic salary up to 4.5k depending on experience
• Annual performance bonus (min 1 month)
• Annual increment
• Education sponsorship & fully paid external training
• Mobile reimbusement ($50/month)
• Dental claims ($250/year)
• AL starting from 15 days
• Fully covered GP medical fees
• Free company transportation from Clementi MRT

Work Week: 5 days

Location: Clementi

Key Responsibilities:

• Administer core system like Active Directory Services, Data Centre and server storage
• Manage communication tools like video conferencing, audio systems and telephony
• Configure and maintain network devices such as firewalls, routers, VPN and etc
• Ensure systems are backed up automatically and create disaster recovery plans
• Monitor system resources (CPU, storage) and apply patches
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met
• Write and update user guides and administration manuals
• Provide technical support to both Local and Overseas (via LAN/WAN)
• Provide L1/L2 support in IT projects
• Other IT related duties

Requirements:

• Min Diploma in IT or Computer Science, or equivalent
• Familiar with internet architecture designs (TCP/IP, DNS, DHCP, Proxy, Firewall)
• Preferably with experience of Veeam, VMware, and UNIX/Linux
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller would be advantageous
• Bilingual in English and Chinese to liaise with Chinese speaking overseas counterparts

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Clearing Analyst/Clearing Settlement

We are looking to hire a Clearing Analyst to support a newly established business unit. The

Clearing Analyst will have the opportunity to build and expand the Clearing Function of the

business to the highest standard as per the business and regulatory requirements. The Clearing

Analyst will work closely with various internal stakeholders, and be part of a high-growth

business unit.

Responsibilities:

• The expected tasks will be, but not limited to:
• Responsible for tracking and processing the status of system deposit and withdrawal transactions
• Conduct daily reconciliations and reporting of the system deposit and withdrawal of fiat and crypto funds, and according to any banking details.
• Manage various fund transfer requirements based on the trading needs, and acrossvarious platforms and banks.
• Coordinate with various internal stakeholders on fund transfer related requirements.
• Internal stakeholders include Treasury, Finance, and Trading operations, etc.
• Participate on ad-hoc tasks when needed, and take the lead on any clearing-related functional requirements.

Requirements:

• Bachelor degree or above, accounting, finance, economics and other related majors.
• 4+ years of related working experience in the financial industry.
• Working experience in the trading markets, third-party payments, or clearing and settlement positions in commercial banks is preferred.
• Have a keen sense of risk and a good ability to identify risks.
• Have good logic analysis ability, communication, and expression skills.
• Familiar with Internet finance and traditional financial services.
• High work commitment, energetic, innovative spirit, strong pressure resistance, strongsense of responsibility and teamwork awareness.
• Excellent communication skills, and ability to work effectively with a global team across 3 continents.
• Understanding of Crypto / Blockchain is a plus.

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

The Agency for Care Effectiveness (ACE) is a Health Technology Assessment (HTA) in Singapore. The role of ACE is to provide independent evidence-based evaluations of health technologies (e.g. drugs, vaccines, medical technologies) to inform funding decisions and produces technology guidances on their appropriate use.

The Economic Modelling team in ACE performs technical appraisal of health technologies including economic modelling and budget impact analysis. The team also builds internal technical capabilities and robustness through methodology development and research, and builds external capabilities through knowledge transfer.

Key responsibilities

Technical assessment, data analysis and reporting

• Conduct or appraise economic evaluation and budget impact analysis as part of health technology assessment (HTA) for drugs, vaccines and medical technologies to inform funding decision-making by the Drug Advisory Committee (DAC) and Medical Technology Advisory Committee (MTAC)
• Assist in the identification and prioritization of topics for technical assessments

Communcation and engagement

• Work closely with stakeholders to understand data needs and expected timelines
• Engage healthcare institutions or providers to gather inputs on the scope, inputs and outputs of the technology assessment
• Work closely with cross functional teams to effectively communicate findings internally and to external stakeholders

Data gathering and management

• Understand various datasets available and acquire health technology related data (not routinely available in MOH) from healthcare institutions or providers or other relevant parties
• Prepare and participate in meetings such as clinician interviews and engagements

Training and development

• Undertake continuing personal and professional development, and keep up to date to scientific and methodological developments to meet changing demands of the job and to satisfy the required technical competencies

Educational requirements:

Education relating to healthcare and postgraduate qualifications in health economics, public health, statistics or epidemiology preferred

Relevant experience:

No prior experience required for analyst, and at least 1 year and 3 years of experience in relevant fields for senior analyst and principal analyst, respectively.

State other requirements/qualities such as personality traits, interests or skills required for the job:

• Familiarity and experience with clinical and cost-effectiveness analyses
• Proficiency in software for data management or building cost-effectiveness models e.g. Microsoft Excel, TreeAge, R, Stata, SPSS, SQL etc preferred
• A commitment to excellence in quality of research and outputs
• Excellent time management and discipline in meeting deadlines
• Good communication and interpersonal skills and ability to work well with others and build networks

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Duties are listed in order of greatest importance. Other responsibilities may be assigned.

• Analyze, maintain, and review manual and statistical forecast and propose / execute changes in order to assign the best fit S&OP demand forecast model
• Strive for Forecast automation based on historical data
• Act as Regional SME for forecasting statistical models and their best fit for different product groups, assigned business franchise, and different business scenarios (e.g. product launches, cannibalization etc.), train, coach and provide feedback to Regional and country teams on best forecasting methods
• Ensure, check and challenge data for consistency and logical incorporation of known business events e.g. coordinate the review of key planning characteristics to ensure validity of forecast models
• Build scenarios and back track against historical results in order to define best fitting models
• Maintain optimal S&OP processes in Region for assigned products. This includes developing, maintaining and monitoring all S&OP processes in the region in alignment with global guidelines, deploy trainings on process and tools, as well as monitoring all legacy S&OP analytical tools and signaling maintenance requirements
• Facilitate the Sales & Operations Planning by supporting a monthly consensus and demand review meeting with country management
• Collaborate with local S&OP teams to understand unique market requirements and identify root cause of Affiliate service issues
• Acquire and analyze information regarding historical data, market trends, promotional activity and other events, historical or current, which impact and influence customer demand
• Support unit and dollar demand forecast reviews (including revenue and samples) with Regional Counterparts. Work alongside regional counterparts to align current demand forecast submission against market activities and sales trends. Identify gaps between current plans and financial commitments, derive possible gap closing initiatives and highlight risks and opportunities.
• Work with Global S&OP teams to determine the capability to meet demand, and provide a feedback loop to markets. Act as key point of contact for the region to ensure strong visibility of product availability and/or supply issues back through the supply chain.
• Lead the regional allocation process with markets and regional commercial counterparts to resolve constrained situations, apply demand control where necessary on large or abnormal orders while still striving to meet operational and customer excellence
• Partner with the Regional commercial team and with Product Lifecycle Managers on the product portfolio by supporting regional product launches/ rationalization/ special promotions
• Analyze, report and improve forecast accuracy both at the detail and aggregate level to improve customer service and inventory levels
• Partner with Global LCM on product artwork/ labelling changes initiative and facilitate country bridging stock requirement with global supply chain
• Participate in Global S&OP review for assigned sub-franchise/s
• Support deck preparation for Executive S&OP meeting
• Collaborate with Global Analytics to improve and enhance analytics dashboard
• As Regional Super User for IBP planning system, provide guidance & support to local users, represent local users on issue escalation and new business requirements discussions with Global Process Owner
• Support Bi-weekly / Monthly S&OP KPI metrics reporting
• Escalate and drive resolution of critical region supply issues with Global Supply Chain

Education: Bachelor’s Degree or equivalent combination of education + 7years relevant work experience

Experiences: >7+ years in S&OP related experience in healthcare

Knowledge, Skills, Abilities

• Basic understanding of statistical forecasting methodologies
• Strong in Microsoft suite (excel, PowerPoint etc)
• Attention to detail without losing bigger picture
• Strong in Data Visualization & Analytics
• Self Starter, motivated and independent
• Ability to fluently read, write and communicate in English

* The final selected candidate will continue to be based in the home country as per the advertised locations. No relocation will be provided.

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Alcon Careers

See your impact at alcon.com/careers

Responsibilities:

• Manage and drive the Asset Management’s service delivery processes for Managed Services’ outsourcing clients
• Ensure accuracy of all IT hardware and software assets database meets the contractual obligations of the Service Level Agreements
• Verify procedures are developed, maintained and enforced for all service delivery activities and audits
• Maintain accuracy in inventory data collection, storage, tracking and maintenance of IT hardware and software information
• Co-ordinate with vendors on all aspects of the Agreement, including acquisition, software distribution and technical support requirements
• Monitor and ensure all assets are tagged in accordance with company's quality control standard
• Provide periodic reports on the progress of Asset Management’s activities
• Any other ad-hoc duties as required or assigned

Requirements:

• Bachelor Degree or Advanced Diploma in IT or Computer Science
• At least 1 year of experience in IT environment
• Fresh graduates are welcome to apply
• Must be well versed in Basic IT Technical Skills and Microsoft Applications
• Proficiency in Microsoft Excel is a pre-requisite
• Strong in English communication, both oral and writing skills
• Pleasant personality and ability to work independently

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Description

In the NUS IT Enterprise Services team, we provide platforms, services and tools to deliver common technology capabilities used by systems that cut across multiple application towers (e.g. administrative, student and academic, faculty and research, corporate solutions, and HR/Finance), infrastructure and security.

We are looking for an experienced Product Manager to oversee delivery, ongoing enhancements and support of products under the Enterprise Services portfolio.

Duties and Responsibilities

• Define and own the product vision, strategy, and roadmap for both in-house developed and COTS software solutions across the portfolio.
• Collaborate with stakeholders across NUS IT to identify common needs and opportunities for shared solutions, gather and prioritize requirements for software features and enhancements.
• Ensure that products align with wider IT strategy and goals.
• Partner with architecture and engineering teams to define and maintain technical standards, reusable components, and architectural principles.
• Drive decision-making around product investments, retirement, and consolidation opportunities across the portfolio.
• Establish success metrics and KPIs for evaluating product performance, adoption and business impact.
• Gather and synthesize feedback, market research, and analytics to inform product decisions.
• Stay updated on similar products in the market to keep our offerings competitive and relevant.
• Work closely with engineering team to create prototypes and proof-of-concepts to increase the chances of successful implementations.
• Define and operationalise support model for products across the portfolio.

Qualifications

Experience

• Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
• At least 10 years within IT industry, inclusive of 3+ years in a technical role, and 7+ years’ experience in project and/or product management.
• Good grasp of modern IT technologies, methodologies, architectures, and best practices.
• Strong business process and analytical skills with the ability to assimilate information quickly and communicate complex requirements and issues clearly and concisely.
• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
• Must be a self-starter and able to work independently with minimum supervision.
• Must be a good team player, proactive in nature, fast learner, highly organized and positive attitude.
• Certification in PMP or CITPM will be an added advantage.
• Certification in Product Management (e.g. Certified Scrum Product Owner) will be an added advantage.
• Experience in Higher Education industry is a bonus.

Technical Expertise

• Proficiency in Power BI for creating dashboards and reports.
• To effectively work and communicate with both technical and non-technical team members and stakeholders, knowledge of any of the following is an added advantage:

1. Cloud platforms - at least one major cloud provider (Azure, AWS or GCP) and services offered, differences between cloud service models (IaaS, PaaS, SaaS), and performing cost analysis for cloud services.
2. IT Service Management practices, processes and tools.
3. Identity and access management (IAM) systems and concepts – e.g. OAuth 2.0 and OpenID Connect protocols, SSO, MFA, user provisioning and lifecycle management.
4. Enterprise integration technologies and tools - e.g. Enterprise Service Bus (ESB) platforms, API management platforms and message brokers

• Experience with generative AI technologies is an added advantage:

1. Using and/or integrating AI services via APIs (e.g. OpenAI, Anthropic, Google, or similar platforms)
2. Knowledge of prompt engineering techniques
3. Conceptual understanding of large language models, retrieval augmented generation (RAG), AI agents, etc

• Experience with customer engagement platforms and systems is an added advantage:

1. Email service providers and deliverability management
2. User feedback collection and analysis systems

Job Description

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Need to Pickup Computer, Laptops and Phones from Customer site and deliever them after repaired.

Able to collect parts from various locations.

Basic Information

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# Location: Singapore

# Looking for a : Singaporean or PR / Malaysian

# Job Type: Full-Time

WAP your CV : +65 8011 8150

Email : [email protected]

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

We are inviting candidates for the position of:

Mobile App Performance Analyst

We are looking for an experienced Mobile App Performance Analyst specializing in AppsFlyer to manage, analyze, and optimize app attribution and performance data. The role involves generating and auditing OneLinks, creating custom dashboards, conducting monthly and quarterly reporting, and supporting media integration. The ideal candidate will have 3–5 years of experience in app analytics, preferably with AppsFlyer, and a strong background in data analysis, dashboard creation, and audience management.

Key Responsibilities:

OneLink Management:

• Generate OneLinks for Non-SRN and owned media campaigns.
• Conduct Onelinks pre-launch audits to ensure OneLinks are correctly configured and optimized.

AppsFlyer Data Analysis:

• Create custom dashboards to provide campaign overviews and activity summaries.
• Build dashboards for tracking organic channels, owned channels, and paid media channels.

Integrated Analytics and Dashboard Building:

• Develop scalable analytics solutions by aggregating data from various platforms (ETL).
• Create and maintain integrated dashboards in Power BI for holistic performance tracking.

Monthly Reporting:

• Prepare and deliver detailed monthly reports summarizing campaign performance, attribution insights, and key recommendations.

Appsflyer Audience Management and Retargeting:

• Manage audience segmentation for personalized campaigns.
• Implement retargeting strategies to re-engage inactive users or optimize user lifetime value (LTV).

Media Integration Support:

• Provide support for media platform integrations with AppsFlyer Partner Marketplace, ensuring seamless tracking and attribution across all channels.

Quarterly Health and Sanity Check:

• Conduct regular audits of AppsFlyer setup, tracking parameters, and campaign configurations to maintain data accuracy and platform health.

SmartScript Integration and Testing:

• Implement and test AppsFlyer's SmartScript for seamless web-to-app user redirection and attribution.
• Ensure proper configuration and functionality of SmartScript for owned media and web-based campaigns.
• Conduct thorough testing to verify accurate web-to-app install tracking and event attribution.
• Monitor performance and troubleshoot any discrepancies in SmartScript setup.

Appsflyer Training:

• Develop and conduct training sessions for stakeholders across the SEA region to enhance understanding and usage of AppsFlyer tools and features.
• Tailor training programs to cover key topics such as attribution models, OneLink generation, SmartScript implementation, and campaign analysis.
• Provide ongoing support and resources to ensure stakeholders are equipped to maximize AppsFlyer's potential for their campaigns.

Required Skills and Qualifications:

Experience:

• 3–5 years of hands-on experience with AppsFlyer or similar mobile attribution platforms.
• Proven track record in managing app analytics and attribution for marketing campaigns.

Technical Expertise:

• Strong understanding of OneLink generation, deep linking, and attribution for Non-SRN and owned media campaigns.
• Experience with ETL processes and integrating data into dashboarding tools (e.g. Power BI).
• Familiarity with media platforms like Google Ads, Meta, TikTok, and their integration with AppsFlyer.

Analytical Skills:

• Expertise in creating dashboards for organic, owned, and paid media performance tracking.
• Ability to analyze large datasets and generate actionable insights for optimization.

Project Management:

• Strong organizational skills to handle monthly reporting and quarterly audits.
• Detail-oriented with the ability to manage multiple campaigns and projects simultaneously.

Soft Skills:

• Excellent problem-solving and communication skills.
• Ability to collaborate across marketing, analytics, and technical teams.

Preferred Qualifications:

• Experience with Power BI, SQL, or Python for advanced analytics.
• Knowledge of privacy frameworks like GDPR, CCPA, and ATT.
• Familiarity with audience management and retargeting strategies

Regional Marketing Data Analyst

Samsung Asia Pte Ltd

This role sits in the Digital Marketing team and would be reporting to the Data Lead of SEAO region. This role is crucial, in developing data solutions and insights using 1st party consumer data pipeline for eights markets across Southeast Asia & Pacific region, building BI solutions and AI/ML models, in order to drive continuous improvement in business KPIs for Samsung smartphone and consumer electronics categories.

Marketing Insights & Reporting (60%)

• Build dashboards and insight report on Samsung’s Big Data Platform
• Connect different data sources to generate actionable business insights for the marketing team
• Collaborate closely with subsidiary marketing managers and product team to support data analysis needs and proactively provide optimization suggestions

Data Science Modeling (40%)

• Build and improve machine learning models in the field of digital marketing, such as customer purchase propensity, customer retention & loyalty
• Maintain end-to-end machine learning pipeline to deployment data science model in the cloud environment
• Fast prototype of new data science projects using latest AI technologies
• Working with digital marketing deployment team to guide on marketing campaigns execution using data science solutions and rigorously measure business impact of data science projects, through A/B testing and other statistical methods.

Skills Required

• Strong programming skills: Advanced SQL, Python, Command Line
• Hands-on experience on large consumer data: demonstrated past work experience dealing with customer data at scale (in millions rows)
• Cloud technology experience: demonstrated working knowledge in any of the mainstream cloud solution: Google Cloud, Amazon AWS, Microsoft Azure. Google Cloud experience is preferred. Able to debug and trouble shoot cloud issues independently.
• Business Intelligence Platform experience: demonstrated working experience in any of the mainstream BI platforms: Looker, Power BI, Tableau.
• Stakeholder Collaboration: Demonstrated ability to collaborate with diverse stakeholders, including internal tech, marketing and product teams, external advertising/marketing agencies, to ensure timely delivery of data projects.

Qualifications

• A Bachelor's degree is required; a Master’s degree is a plus.
• 3-5 years of working experience in data analytics or data science, preferably in a consumer facing companies.
• Strong mathematical acumen, heightened data sensitivity, and the capacity to independently analyse and solve problems.
• Good logical thinking and teamwork spirit, strong willingness to learn
• Experience in Marketing, CRM, Consumer products is a plus

As a Junior Financial Associate, you will play a pivotal role in supporting the financial operations and strategic initiatives of Smartfunding. You will work closely with the Senior Financial Analyst and the Fatfish Group Corporate Ventures Team, contributing to the management and execution of corporate transactions. This position offers a unique opportunity to gain hands-on experience in financial analysis, market research, and business planning within a dynamic and innovative corporate environment.

Key Responsibilities:

Corporate Representation

• Act as a Company Representative of Smartfunding Pte Ltd, supporting the Senior Financial Analyst in daily functions.
• Collaborate with the Singapore HQ corporate team to ensure seamless communication and coordination.

Support for Corporate Transactions

• Assist in the management and execution of corporate transactions for the Group.
• Provide analytical support for mergers, acquisitions, and other strategic initiatives.
• Prepare reports and presentations for Group Management to facilitate decision-making.

Job Requirements:

• Education: Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• Experience: Entry-level position; prior internship or experience in financial analysis or related field is a plus.
• Skills: Strong analytical skills, multi-tasking, and excellent communication abilities.
• Attributes: Detail-oriented, proactive, and able to work effectively in a team environment.
• Software Proficiency: Familiarity with Microsoft Office Suite (Excel, PowerPoint, Word).

This role is ideal for a motivated individual looking to develop their financial analysis and corporate finance career within a supportive and growth-oriented company.

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to outserve Grabbers with positive, personalized enterprise technology experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team.

Get to Know the Role

This role will report to Senior Manager, Salesforce Delivery Lead and plays a critical role of a Salesforce Lead Business Analyst with an exciting journey to enhance our Salesforce platform and improve adoption. The candidate will need a strong techno-functional background in Salesforce (out-of-the-box standard functionality and custom solutions) with proven hands-on experience in Service Cloud, Sales Cloud and Community Cloud modules.

This role will be onsite, and the office location is in Singapore.

The Critical Tasks You Will Perform

You will:

• Lead a team of Business Analysts, plan and prioritize projects, and ensure value delivery to the business.
• Translate business strategies into technical requirements and IT solutions, understanding customer and product needs.
• Share the product vision and collaborate with Business Owners and Scrum Masters to execute projects effectively.
• Influence business unit leads and ensure alignment with project objectives using agile methodologies.
• Engage with stakeholders, gather requirements, and develop solutions leveraging Salesforce functionality.
• Craft business requirement documents, user stories, and system design specifications, ensuring traceability.
• Manage the product backlog, understanding and prioritizing business needs while proposing enhancements.
• Conduct UAT training, create and run UAT test scripts, and coordinate system testing.
• Identify opportunities to leverage the Salesforce platform for emerging business needs and provide guidance on solutions.
• Collaborate on technical architecture and bring domain expertise to the team.
• Identify system/design bottlenecks and propose innovative solutions.
• Implement large-scale integrations and understand authentication mechanisms and deployment processes.

Qualifications

What Skills You Will Need

• Salesforce Expertise: At least 8 years of business analysis experience with strong knowledge of Salesforce features (Sales and Service Cloud) and hands-on experience with configuration and customization.
• Technical Proficiency: Experience with Salesforce configuration (Flows, Security Model, Process Automation, Data Migrations, SOQL/SOSL, Dashboards) and customization skills.
• Agile Methodologies: Proven experience in leading projects using agile delivery, prioritizing requirements, and conducting functional testing.
• Integration Experience: Proven experience in implementing large-scale web service integrations and good understanding of CI/CD platforms like GitLab, Copado, Jenkins, Ant tool.
• Salesforce Certifications: Certified Salesforce Administrator, Advanced Administrator, Sales Cloud Certified, and Service Cloud Certified are required. CPQ Specialist certification is a plus.
• Additional Tools: Good understanding of Salesforce Lightning Aura/LWC frameworks, Marketing Cloud, Pardot, and AppExchange tools like Conga and Adobe Sign.

Additional information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Benefits:

• Basic salary up to 4.5k depending on experience
• Annual performance bonus (min 1 month)
• Annual increment
• Education sponsorship & fully paid external training
• Mobile reimbusement ($50/month)
• Dental claims ($250/year)
• AL starting from 15 days
• Fully covered GP medical fees
• Free company transportation from Clementi MRT

Work Week: 5 days

Location: Clementi

Key Responsibilities:

• Administer core system like Active Directory Services, Data Centre and server storage
• Manage communication tools like video conferencing, audio systems and telephony
• Configure and maintain network devices such as firewalls, routers, VPN and etc
• Ensure systems are backed up automatically and create disaster recovery plans
• Monitor system resources (CPU, storage) and apply patches
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met
• Write and update user guides and administration manuals
• Provide technical support to both Local and Overseas (via LAN/WAN)
• Provide L1/L2 support in IT projects
• Other IT related duties

Requirements:

• Min Diploma in IT or Computer Science, or equivalent
• Familiar with internet architecture designs (TCP/IP, DNS, DHCP, Proxy, Firewall)
• Preferably with experience of Veeam, VMware, and UNIX/Linux
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller would be advantageous
• Bilingual in English and Chinese to liaise with Chinese speaking overseas counterparts

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

IT Technologies is a scientific solutions company with expertise in laboratory engineering, analytical chemistry, life sciences as well as bioprocess. We aim to provide our clients with integrated solutions that cover the entire spectrum of their requirements.

We are looking for a highly motivated and eloquent Application Chemist to join our team. The Application Chemist will be responsible for providing application support to customers, including troubleshooting and method development through client visits (together with the sales manager), emails and phone calls. The candidate would also be organizing and conducting seminars and trainings to clients on relevant topics.

To be successful as an Application Chemist, you should have a strong background in analytical chemistry with a keen eye for problem solving. A top Application Chemist should also be customer-centric with a strong interest in providing solutions to our clients.

Responsibilities

· Providing technical support to clients including product recommendation and troubleshooting

· Conducting seminars and trainings to clients on client specific topics

· Assisting clients in method development and integrating our products into the process

· Develop catalogue of in-house chromatography consumables products

· Communicating and following-up with clients to ensure that their issues are addressed

· Answering potential clients' questions and sending additional information through email or in-person visits.

· Keeping up with product and service information and updates.

· Staying informed about competing products and services as well as latest market trends.

Qualifications

• Minimum Degree in Science, majoring in Chemistry
• 1 to 5 years of hands-on experience in analytical instruments, especially HPLC and gas chromatography
• Experience with general laboratory equipment
• Prior experience in application related roles is a plus
• Experience in chemistry software related to GC/HPLC/FT-IR/NMR is a plus
• Affinity for new technologies and laboratory equipment
• Strong interest in technical problem solving
• Exemplary communication skills - verbal, written and interpersonal
• High self-motivation, good planning, excellent organizational and coordination skills
• Effective team player