Role             : Business Analyst (Payment Fraud)

Location      : Singapore

Duration      : Long term contract

Job Scope

• Monitor and manage risks /issues related to requirements and scope-creep
• Participate in transitioning the requirements to the designers and ensure a clear and complete understanding of the requirements.
• Assist in translating business requirements into test scenarios.
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform impact assessment and estimation for Project Change Request
• Good knowledge in financial services policies, procedures, products and industry practices

Mandatories are:

• Corporate Banking
• Knowledge of scams and their modus operandi
• Payments Fraud
• Fraud Prevention
• User stories
• Internet Banking
• Regulatory and compliance around online payments

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an individual to join us as a NOC IT Shift Engineer (2 year contract)!

A brief summary of your job responsibility:

• Performs regular system, application and network (“System”) health checks to verify that the System is operating optimally.
• Monitors and identifies IT system abnormalities, resolves problems, or escalates to relevant parties for help.
• Performs first-level trouble-shooting on the Systems and escalate to second-level teams for assistance.
• Provides technical support during disaster recovery, contingency test, scheduled maintenance, system change requests, software installation, system equipment problems, etc.
• Generates inventory and statistical reports for monitoring, analytics and audit purposes.
• Generate reports, updates, escalates, and close of incident tickets.
• Reviews and verifies the accuracy of operational procedures and processes. Provides recommendations to improve systems or to streamline processes.
• Maintains and updates System’s documentation and inventories.

To succeed in this role, you will ideally have:

• Minimum a year of technical support experience in a NOC environment is preferred.
• Work in teams of 12 hours rotation shifts that span across weekends and public holidays.
• Able to follow documented work instructions and procedures.
• Good written and verbal command of written English

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• Leave Benefits with additional perks such as Family Care and Birthday Leave.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.

No experience/Diploma in IT/Computer Engineering

Basic (no experiene / fresh)-start from $2600, after 3 months $2700

Have AWS & Bonus

Japanese MNC

Job Description

• Provide first-line desktop support and swiftly address end user inquiries.
• Troubleshoot issues related to end user platforms and manage end user relationships.
• Respond quickly to incidents, investigate causes, and resolve problems, ensuring timely communication with all stakeholders.
• Provide support to IT department

Requirements

• Diploma in IT/Computer Engineering
• No experience / Entry level welcome to apply
  

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Job Responsibilities

Systems office for Asia (ASO) seeks a strong candidate to manage APAC region-wide IT finance (~US$150M), meeting our bank-wide and IT focused organizational demands and objectives.

He/she pursues our cost transformation initiatives by enhancing the design of Financial and Management Accounting Processes and frameworks.

He/she is expected to drive the strong leadership to transform our control mechanism by implementing the industry led financial tools, with a deep understanding of our underlying process.

He/she is expected to have a strong, collaborative relationship and work with respective regional leadership teams including IT development teams, Project teams, procurement department and branch representatives to effectively manage the overall IT finance across APAC. This extends to the close communication with Head Office IT finance team in Tokyo, Japan to understand and meet their expectations.

This role acts as IT Finance director, providing a timely update to our APAC CIO, APAC regional executive as well as Global senior executives to propose and suggest the financial aspects upon making the organizational judgement and directions.

1. Understand and align with bank’s global as well as APAC regional IT cost strategy.

Lead IT finance team as a director position. IT finance includes to manage investment (CAPEX) and expense (OPEX) budget allocated by the global head quarter to maximize our APAC IT capabilities.

2. Budget planning

Logical analysis and persuasive discussion with all the stakeholders are expected. For CAPEX budget management, prioritize and optimize initiatives by evaluating necessity, ROI, and business strategies. For OPEX budget management, establish a comprehensive budget covering various expenses through collaboration with stakeholders using both top-down and bottom-up approaches. Aim for cost optimization in line with the bank-wide competitive cost mindset.

3. Financial reporting and analysis through the fiscal year

Assess the monthly budget utilization progress, and expect the candidate to put the effective strategy across APAC countries to ensure the organization uses the allocated budget wisely enough to maximize our benefit for both OPEX and CAPEX budget.

4. Process automation and analytical data assessment

Currently ASO involves primitive spreadsheet control to gather financial data and to provide the analysis on the data. Considering the growing demands of various dimensional views, analytical tool as well as streamlined process are expected. To reflect ASO organization finance status, expect the candidate to provide strong leadership to achieve this process transformation.

5.Strong leadership, global collaboration and team work

IT finance can achieve its organizational goal by having a collaboration with multiple stakeholders across APAC and globally, ensuring alignment with MUFG’s international standards and practices. Expect the candidate to foster a collaborative work environment by actively engaging with team members, stakeholders and cross-functional teams to achieve common goals. Promote open communication and transparency within the team to ensure alignment and effective problem-solving.

Job Requirements

• Min. 15 years of finance management experience focusing in IT sections.
• Experience in establishment of framework, process, procedures for the organization
• Finance qualification (such as chartered accountants certification) is required.
• Skills and proven track record of hands-on experience as well as delivering the outcome under uncertainty and pressure.
• Growing mindset, collaborative skills with senior stakeholders are expected.
• Apply analytical and critical thinking toward business requirements, open-minded and innovative in exploring new and alternative solutions to optimize process, arriving at sound decisions and solutions.
• A strong leader who can communicate his/her ideas and views persuasively and sustain positive relationships with team members and other stakeholders.
• Experience in working in the multinational environment to understand the diversity and cultural differences.
• Excellent presentation skills to deliver messages to the audience both technical domain people and non-technical people.
• By being given the vague problem statement, digest the contents and apply solutions towards such challenges.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068639

No experience/Diploma in IT/Computer Engineering

Basic (no experiene / fresh)-start from $2600, after 3 months $2700

Have AWS & Bonus

Japanese MNC

Job Description

• Provide first-line desktop support and swiftly address end user inquiries.
• Troubleshoot issues related to end user platforms and manage end user relationships.
• Respond quickly to incidents, investigate causes, and resolve problems, ensuring timely communication with all stakeholders.
• Provide support to IT department

Requirements

• Diploma in IT/Computer Engineering
• No experience / Entry level welcome to apply
  

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

No experience/Diploma in IT/Computer Engineering

Basic (no experiene / fresh)-start from $2600, after 3 months $2700

Have AWS & Bonus

Japanese MNC

Job Description

• Provide first-line desktop support and swiftly address end user inquiries.
• Troubleshoot issues related to end user platforms and manage end user relationships.
• Respond quickly to incidents, investigate causes, and resolve problems, ensuring timely communication with all stakeholders.
• Provide support to IT department

Requirements

• Diploma in IT/Computer Engineering
• No experience / Entry level welcome to apply
  

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
  
• We empower our employees to manage their financial well-being and help them plan for the future
  

The Wealth Control Analyst is accountable for management of complex/critical/large professional disciplinary areas. The Wealth Control team fosters a culture of control and customer centricity and accountability by leading efforts to identify, anticipate and mitigate regulatory, reputational, and operational risks. This role is primarily responsible for supporting the business in the investment and insurance sales conduct monitoring and oversight through the conduct of Mystery Shopping and Customer Survey exercises.

You will also support the Wealth Control team in various other activities e.g. records management, audit support and coordination.

You will collaborate with internal and external stakeholders in conduct of Mystery Shopping and Customer Survey, analysing results, determining whether results are satisfactory, performing follow ups where necessary, prepare and present results and findings at appropriate forums.

As a First Line of Defense, you will need to build trusted relationships with Business Leaders, Process Owners, control colleagues as well as Second and Third Line partners.

This role is part of the Singapore Wealth Controls team and reports to Asia South Wealth Controls Head.

Responsibilities:

• Liaison and coordination with the bank’s Mystery Shopping vendor as well as Association of Banks of Singapore (ABS) appointed Mystery Shopping vendor in ensuring timely and adequate sampling coverage of sales staff in Mystery Shopping exercises.
• Review and perform independent assessment of Mystery Shopping results from vendors, including performing call reviews, documentation review and evaluating inputs by impacted staff and their supervisors.
• Organise and facilitate sessions to update Legal and Compliance and obtain concurrence on conclusions to significant findings.
• Work closely with ICRM, Legal, HR and business where regulatory Misconduct reporting or disciplinary actions are required.
• Prepare Sales Practice Reporting (SPR) updates and decks where applicable.
• Prepare various MIS and governance deck presentations relating to Mystery Shopping.
• Attend to periodic ABS queries and information requests on Mystery Shopping results.
• Prepare and conduct periodic refresher training relating to Mystery Shopping learnings for the sales platform of 100-200 sales staff.
• Perform BAO support activities on all outsourcing matters relating to the Mystery Shopping vendor.
• Ensure conduct of customer surveys mandated under MAS BSC regulations through multiple channels (phone, physical, electronic), including tracking, follow up of feedback where necessary and preparing MIS/governance updates.
• Provide support to Wealth Control team on ad-hoc or recurring activities e.g. audit coordination, records management

Qualifications:

• 3-5 years of relevant experience with strong analytical and project management skills
• Excellent presentation and communication skills in English, both oral and written, with the ability to articulate and present issues to Management.
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office.
• Ability to organize and prioritize multiple deliverables while working with minimal supervision in a large, global corporate environment
• Resourceful, meticulous and detail oriented
• Ability to work independently, interface and execute with a sense of urgency and to deliver on tasks effectively and efficiently
• Able to work with different stakeholders with strong communications and confidently.
• Experience in Investment or Insurance Sales process in a financial institution, or in risk & control will be an advantage.
• Understanding of Retail/Wealth Management/Insurance products

Education

• Bachelor’s/University degree or equivalent experience

The Job

Specific (85%)

• Working in a team to provide support for existing application systems, including managing daily system operations and account-related support.
• Assist end-users in using applications effectively, providing guidance and training when necessary. Point of contact for users experiencing application-related problems.
• Troubleshoot and resolve issues related to application functionality or performance. Collaborate with vendors or developers to escalate and resolve issues, ensuring effective and timely resolution.
• Carry out system setup, configuration changes or customisations to applications to meet user requirements. Ensure proper documentation, software change management and control procedures for all systems.
• Work closely and support project managers to implement new IT application, gathering user requirements ensuring that system implementation meet users’ requirements and within deadline.
• Identify, source and recommend new innovative functionalities and IT solutions that add value to SATA’s future operation needs. Work closely with stakeholders, process owners, and users to integrate technical and application components into business processes.
• Document operational procedures, account management, audits and IT procurement activities. Carry out monitoring and report on application performance and other related metrics.

General (15%)

• Work closely with the infrastructure and network team to ensure maximum system stability and uptime.
• Any other duties, tasks and non-IT related events as assigned by Head of Information Technology.

The Role

The successful candidate will lead the planning and implementation of future-enabled enterprise architecture projects for JRI Singapore, and APAC region including Singapore, aligned to requirements of SMBC, in cooperation with Tokyo Head Office, the current product owner.

He/she will work closely with stakeholders mainly from Japan Head Office, end users, system development depts, company back-office depts, vendors and establish effective and efficient collaboration.

Job Responsibilities

• Lead, manage and implement end to end identified future enabling projects through technical/functional/operational design and maintenance of IT Infrastructure according to the Company’s project governance framework.
• Contribute to the development of overall End User Computing Services, Server platform (Dynamics, DevOps, Dev Servers and Windows domain environment), L2/L3 network and WAN.
• Plan for IT security measurement in the office, collaborating with Japan Head Office security department and CCoE (Cloud Center of Excellence).
• Plan and lead IT system implementation projects which involve variety of the IT and non-IT department located in Tokyo and Singapore to enhance the banking IT capability from regional perspective.
• Organize and facilitate project budget/cost related matters with proper understanding of differences between Singapore and Japan accounting policy. (IFRS/SFRS v.s. JGAAP).
• Provide timely escalation and resolution of major issues to Management and Head Office teams.
• Work closely with business depts and other stakeholders to understand business and IT operational requirements, translating them to technical requirements.
• Partner with planning dept to ensure alignment of all company platform’s architecture processes, standards, strategies and roadmap with that of JRI and SMFG Group.
• Collaborate with Japan Head Office to establish internal control in which an entity is managed and governed.
• Prepare and present regular project reports and documentations.
• Prepare and put forward budget plans for identified project initiatives, influencing, and negotiating with Head Office to obtain support for them.
• Ensure project status and progress are communicated to stakeholders and IT teams in a timely and concise manner.
• Work out full-scaled and precise proposal with technical solution team, coordinate and communicate resources and define clear roles with all project resources.
• Assume agreed projects that may be assigned from time to time in tandem with business priorities/requirements.

Job Requirements

• Bachelor’s Degree in Information Technology, Computer Science or equivalent with around 5 years of experience in providing IT service to a Financial Institute.
• Knowledge in IT system infrastructure for large number of transaction volumes and/or users.
• VMware certification – Security certifications and CCNA certification are desired for the role.
• ITIL v3 Foundations Certification.
• Microsoft certification – Intune, Microsoft 365 mobility and security, Managing Modern Desktops, Modern Desktop Administrator, MS Azure certification, MCSA/MCSE.
• Proficiency in both English and Japanese is highly preferred as this role needs to prepare reports in Japanese for reporting to Head Office in Japan. This role also needs to present and communicate with stakeholders and counterparts in Tokyo Head Office who mainly communicate in Japanese.
• Experience to handle regional projects which involves stakeholders in Japan.
• Experience in supporting IT End User Service in large organization.
• Proven experience in collaboration and workgroup for project delivery
• Experience in internal control or audit area with a deep understanding of the IT business process and systems.
• Project Management certification (e.g. PMP, PRINCE2) or equivalent experiences
• Knowledge of IT service business for bank or FI.
• Comprehensive knowledge of technologies supporting asset management processes.
• In-depth knowledge on MS 365, Group Policy, AD Trusts, AD Sites and Services, DNS, DHCP, and DFS.
• In-depth knowledge on Microsoft Licensing, SCCM, PC/laptop hardware and software delivery.
• Capability to lead and drive the IT BAU related tasks with good time and stakeholder management skills and experience.
• Proactively socialize with stakeholders and maintain good relationship to steer tasks.
• Possess strong and assertive verbal, written communication skills and presentation skills.
• Ability to work in a fast-paced environment with constantly changing priorities.
• Good bi-directional and collaborative attitude in order to work as a professional in a team.
• Willing to take an ad-hoc project as necessary.

Salary range: starting from S$120k - S$162k SGD per annum + RSUs

We are looking for a Senior Product Analyst to support our cross-functional teams based across APAC. It’s a role that will allow you to have a big impact from day one! You will work closely with our Product teams focused on offering card issuance and multi-currency account solutions, alongside supporting our commercial and delivery teams, building conviction through your insights and analysis.

 You will work on answering questions such as:

• Where are our biggest growth and commercial opportunities?

• Who should we be selling our products and solutions to? And, how can we position our products to capture prospects' attention?

• What products should we be building and/or improving to unlock growth?

• How can we reduce friction in the transaction lifecycle and improve our products and solutions?

We are seeking an Information Technology (IT) Business Analyst with a strong with experience in Low Code Platform- OutSystems.

Mandatory Skill-set

• Degree or Diploma in Software Engineering, Computer Engineering,
• At least 3-5 years of experience in delivering and supporting IT applications as a Business Analyst | System Analyst;
• Experience in project delivery using Low Code Platform- OutSystems;
• Strong experience in requirements gathering, gap analysis, and documentation;
• Demonstrates exceptional ability to comprehend business processes and implement process re-engineering to address business needs and challenges;
• Good working experience in SQL, JIRA, and Confluence;
• Knowlege of software development lifecycles and agile methodologies;
• Strong negotiation, and stakeholder management skills;
• Strong communication, presentation, and documentation skills;
• Capable of working independently, managing stress effectively, and multitasking in a fast-paced environment.

Desired Skill-set

• Experience in Hospitality/ Leisure based applications;
• Agile / Scrum certified;
• CBAP (Certified Business Analysis Professional) certification.

Responsibilities

• Responsible for working with business users/product owners to gather business requirements;
• Translate business needs to ensure that developers and business users have a common consent;
• Articulate business requirements and translate them into functional and technical specifications;
• Facilitate the tracking and reporting of project progress, issues, and risks to ensure timely delivery of project milestones;
• Proficient in concurrently supporting multiple application systems and platforms;
• Adhere to the organization and project standards & guidelines.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Contract Duration: 12 months (Convertible/Renewable depending on performance)
• Hybrid working arrangement

Job Summary
We're seeking an experienced Systems Analyst professional to support and enhance our in-house ERP systems. In this role, you'll handle user support, lead system improvements, manage projects, and optimize business processes. Working with cross-functional teams, you'll maintain critical applications while ensuring smooth operations in our manufacturing environment. The ideal candidate brings 4+ years of IT support experience, strong Oracle database knowledge, and expertise in ERP systems.

Job Description

• Provide comprehensive support for in-house applications, ensuring smooth functionality and addressing user concerns.
• Analyze business processes and requirements, offering recommendations for enhancements and optimizations.
• Develop and maintain relevant documentation, including user manuals, process flow diagrams, and system specifications.
• Independently conduct user acceptance testing (UAT) and collaborate with users to validate system functionality.
• Proactively engage with stakeholders to gather requirements, clarify needs, and propose effective solutions.
• Plan and schedule project milestones to ensure timely and efficient execution.
• Function as a project manager when required, coordinating tasks, timelines, and resources to ensure successful project delivery.

Job Requirement:

• Degree in Computer Science or Information Technology or other related fields
• Strong knowledge of ERP systems, Sales Order, Finance, and MRP applications.
• A minimum of 4 years of experience in IT application support, with a good understanding of the Software Development Life Cycle (SDLC).
• Hands-on experience with Oracle databases and strong technical proficiency.
• Possesses good interpersonal skills. Project management experience is an advantage.
• Demonstrates analytical and multi-tasking capabilities.
• Able to work independently, be a good team player and communicate well at all levels.
• Proficiency in SQL for database querying, reporting, and data management.
• Experience in the Manufacturing sector would be advantageous.

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead

Requirements

• Bachelors degree
• At least 3-5 years of relevant experience
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

The Company

APAC Recruitment is working exclusively with Congo Brands in its search for a commercially focused Finance Business partner, to lead the APAC region’s commercial & supply chain finance agenda, working closely with the Business Unit Finance Director as well as APAC Directors of Sales and Supply Chain.

Congo Brands is a US-based, high-growth company that manages a number of rapidly-growing brands within the beverage sector, initiated and led by high-profile individuals in social media.

The company is now establishing an APAC Regional HQ in Singapore as it expands into Asia Pacific, beginning with the PRIME Hydration, PRIME Energy and Alani Nu ranges.

The Role

The Supply Chain Analyst on the APAC Operations Team will be a key member and enabler of the organization, providing operational support in order management and warehousing/logistics operations across APAC. The role will also either lead or support key regional operational excellence initiatives and projects and ensure their completion and delivery of results

This role will apply analytical thinking, problem-solving skills and business acumen to drive sustainable growth and competitive advantage for Congo Brands in Asia Pacific. The role is highly collaborative as it will partner with customers, warehouse/logistics service providers, and internal stake holders across all departments. The team will be the owner for cash, cost and service KPIs in the region.

Key responsibilities

• Own the order fulfillment process from order entry, delivery to revenue recognition
• Lead the order management process to ensure the right orders are processed accurately, and delivered on time/in full
• Effectively and pro-actively engage with internal/external customers, distribution centres, logistics partners, supply chain and finance partners to ensure delivery and revenue commitments are met 
• Respond to customer queries and/or returns to ensure prompt and satisfactory resolution
• Analyze quantitative and qualitative Inventory, Forecast, Sales, Logistics, and Financial Data.
• Communicate daily with internal stakeholders ensuring everyone has clarity on open orders and delivery status.
• Communicate relevant ordering information, changes and cancellations to purchase orders to cross-functional team in the region
• Liaise and work with cross-functional team to track down & resolve shipments and transportation issues.
• Partner with functional managers in Supply Chain Management to understand the current and future business requirements; identify and implement process and organizational improvements.
• Play a key role in relationships with vendors and suppliers.
• Perform analysis of shipment timing to support monthly revenue forecast.
• Provide analytical feedback related to manufacturing cost, timing, and inventory levels.
• Design, test, recommend and implement efficient processes to manage workflow and Supply Chain.
• Optimization of existing processes and resources with clear goals and benchmarks of improvement, development, and management of sound business practices and efficient processes
• Perform other duties as assigned.

This position requires high calibre candidates with the following skillset

• Degree or Diploma with relevance in Supply Chain Management, Finance, or Engineering
• 2+ years of working in an FMCG environment.
• Preferred Industries: Food and Beverage, CPG
• 1+ years of ERP experience (Preferably SAP S/4HANA, Netsuite)
• Advance Microsoft Excel Skills; PowerBI/PowerAutomate would be an advantage
• Pro-active owner for improving current processes.
• Excellent collaborator and relationship builder; internal and external.
• Has a demonstrated passion that align with the core values of Congo Brands.

Equal Opportunity Employer

APAC Recruitment is committed to promoting Equity, Diversity and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience.

We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.

Job Summary

We are looking for a Test Analyst to be responsible for end to end execution of overall test strategy for our client.

Mandatory Skill-set

• At least 1 year of experience in web and mobile application testing;
• Prior work experience in banking channel domain;
• Strong understanding the life cycle of both manual and automated testing;
• Familiar with Agile methodology;
• Hands on experience in selenium or Appium;
• Hands on experience in Java and JBehave;
• Experience in Quality Assurance processes and JIRA;
• Excellent communication and stakeholder management skill.

Desired Skill-set

• Knowledge and work experience in Java and VB Scripting.

Responsibilities

• Design, develop, execute, and maintain test scenarios and detailed end to end test cases for the assigned projects relating to the digital platform’s user acceptance testing;
• Able to write test cases in JBehave for agile projects;
• Execute the assigned manual or automation testing, log defects and follow up on defects to ensure timely closure;
• Expert in using testing tools such as JIRA, Confluence etc to execute and maintain project status;
• Knowledge of web and mobile application testing in banking domain, with good time management and keen eye for details to ensure quality and timely output;
• Detect, report and track defects in the application tools and with various stakeholders to ensure proper closure of issues;
• Collaborate with all stakeholders proactive to complete job assigned from clarification to issue closure;
• Good with documentation as constant update to project changes will need to be updated timely.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

We are looking for a Business Analyst to support Consumer Banking team on Data and Dashboards related projects for a reputed bank.

Mandatory skill Set:

• Bachelor’s or Master’s degree in Business or Computer Science;
• At least 2-4 years of experience as a Business, Data and Credit Risk within banking industry;
• Hands-on experience in data querying (SQL);
• Contribute to project lifecycles from Requirements Gathering to Functional Specification reviews and User Acceptance Testing (UAT);
• Experience in handling of data schemas and data wrangling;
• Collaborate with stakeholders to review requirements and ensure they align with design principles and data architecture standards;
• Very good proficiency in SQL queries/scripting and able to extract data from databases;
• Collaborate with stakeholders, such as credit risk analysts, to understand their data and dashboarding needs;
• Subject matter expertise in consumer credit or retail banking domains;;
• Knowledge of consumer credit loan systems and customer systems for cards and unsecured loan products
• Strong team player with good interpersonal skills

Desired Skill Set:

• Experience with cloud technologies (AWS, Azure);
• Certifications in Agile methodologies (e.g., Scrum, SAFe).

Responsibilities:

• Work with Credit Risk Management team and cross-functional teams to become an effective “bridge” between users and technology;
• Able to prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template;
• Should collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team;
• Responsible to handle large volume of data for analysis, wrangling, reconciliation and testing;
• Provide expertise in secured lending products using systems like LEAPS Origins (booking system) and Finacle (maintenance system);
  Familiarity with unsecured loans and card products using systems like VisionPlus;
• Actively partner the team in the solutioning process to ensure that the business solutions are properly implemented in line with the user needs;
• Responsible for overall UAT management in terms of timelines, batch runs and managing the testing results;
• Work with Collibra for data discovery and understanding data lineage across tables in ADA/DL (data warehouses);
• Participate in business workshops and initiatives to align business goals with technical deliverables and contribute to continuous process and product enhancements;
• Responsible for understanding the scope of the project, the changes associated and support the Project Manager in impact assessment

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Officer, Country Risk Intmd Analyst - Hybrid based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

The Credit Risk Senior Analyst is an intermediate-level position responsible for conducting stress tests and monitoring the portfolio to ascertain and evaluate the provision requirement from IFRS9 perspective in coordination with the Risk Management team. The overall objective of this role is to manage Citi's portfolio stress testing or IFRS9 provisioning process and monitoring of the relevant models used for stress testing.

Responsibilities

• Contribute to the quarterly submissions for IFRS9 provisioning process, work with finance stakeholders to ensure timely submission of the provision numbers. Contribute to the quarterly/annually submissions for Stress Testing (CCAR/ICAAP/IWST) submission for loss forecasting.
• Manage stress test for the entire credit spectrum across multiple products (retail) and prepare risk management presentations for senior management
• Analyze model outputs and relate to portfolio and macroeconomic trends
• Utilize Statistical Analysis System (SAS) in a UNIX environment to perform risk, financial and data analyses including profiling, sampling, reconciliation, and quality testing
• Participate in developing, testing, and optimizing statistical risk models, ensuring consistency and regulatory compliance for the purpose of loss forecasting and IFRS9 provisioning.
• Perform Model Validations as per Model Risk Management Guideline
• Manage IFRS9 provisioning for the entire credit spectrum across multiple products and prepare risk management presentations for senior management
• Appropriately assess provision adequacy safeguarding Citigroup and it's assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 3-6 years relevant experience
• Knowledge of consumer risk analytics
• Ability to apply credit and risk principles toward business goals
• Demonstrated ability to synthesize, prioritize and drive results with a sense of urgency
• Proven ability to remain organized in a fast-paced environment, managing multiple projects
• Proven interpersonal, organizational and analytic skills
• Ability to work under pressure, multi-task and prioritize to meet deadlines.
• Highly proficient in MS Office – (Excel, Word, PowerPoint)
• Proficiency in SAS is preferred

Education:

• Bachelor’s/University degree or equivalent experience

Job Summary

We are looking for a Business Analyst to support Consumer Banking team on Data and Dashboards related projects for a reputed bank.

Mandatory Skill-set

• Bachelor’s or Master’s degree in Business or Computer Science;
• At least 2-4 years of experience as a Business, Data and Credit Risk within banking industry;
• Hands-on experience in data querying (SQL);
• Contribute to project lifecycles from Requirements Gathering to Functional Specification reviews and User Acceptance Testing (UAT);
• Experience in handling of data schemas and data wrangling;
• Collaborate with stakeholders to review requirements and ensure they align with design principles and data architecture standards;
• Very good proficiency in SQL queries/scripting and able to extract data from databases;
• Collaborate with stakeholders, such as credit risk analysts, to understand their data and dashboarding needs;
• Subject matter expertise in consumer credit or retail banking domains;;
• Knowledge of consumer credit loan systems and customer systems for cards and unsecured loan products
• Strong team player with good interpersonal skills

Desired Skill-set

• Experience with cloud technologies (AWS, Azure);
• Certifications in Agile methodologies (e.g., Scrum, SAFe).

Responsibilities

• Work with Credit Risk Management team and cross-functional teams to become an effective “bridge” between users and technology;
• Able to prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template;
• Should collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team;
• Responsible to handle large volume of data for analysis, wrangling, reconciliation and testing;
• Provide expertise in secured lending products using systems like LEAPS Origins (booking system) and Finacle (maintenance system);
  Familiarity with unsecured loans and card products using systems like VisionPlus;
• Actively partner the team in the solutioning process to ensure that the business solutions are properly implemented in line with the user needs;
• Responsible for overall UAT management in terms of timelines, batch runs and managing the testing results;
• Work with Collibra for data discovery and understanding data lineage across tables in ADA/DL (data warehouses);
• Participate in business workshops and initiatives to align business goals with technical deliverables and contribute to continuous process and product enhancements;
• Responsible for understanding the scope of the project, the changes associated and support the Project Manager in impact assessment.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Responsibilities

• Conducting daily AML assessments and approval of KYC reviews for new and existing customers, at normal and enhanced due diligence level in line with AML policies and HO memoranda.
• Reviewer and approver for updates to customer information in KYC system.
• Interpreting and analysing KYC data to accurately risk access new and existing clients, making sound judgement calls in terms of escalation and risk mitigation.
• Conducting daily AML assessments of screening alerts in line with AML policies and HO memoranda, and to advice Front Office on issues in these reviews or transactions.
• Function as a subject matter expert on AML related issues, providing guidance to others where required, providing advice on customer due diligence that is risk based and proportionate, in accordance with regulatory guidance.
• Embed and improve the client screening process and adapt it to new technology as required.
• Liaise with Front Office and Legal & Compliance departments for AML related issues.
• Participation in ad hoc and project work as required.
• Conduct study meeting to other sections on AML related matters.
• Any other assignments from Dept/Group Head.

Requirements

• At least Bachelor’s degree
• At least 3 years of experience in KYC Periodic Review for Corporate customers
• Able to link diverse information to build a full picture and spot inconsistencies
• Good knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Good team player within the department and organization
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions.
• Able to work with front office and back office

Job Summary

We are looking for an experienced Data Governance Analyst (RMG) to manage projects on Data Quality, Data Discoverability, Data Ownership and Data Access for a reputable bank.

Mandatory Skill-set

• Bachelor's degree in Computer Science, Banking, or a related field;
• At least 3 to 5 years of proven experience in data issue management and data profiling within the banking industry;
• Demonstrated experience working as a Business Analyst, and understanding of banking products and processes;
• Strong hands-on expertise in SQL;
• Solid understanding of data quality principles;
• Excellent communication skills, with the ability to simplify and clearly explain complex data issues;
• Proficient in creating well-structured presentations with clear narratives and data analysis tailored to various audiences;
• Ability to work independently with minimal supervision, understanding business needs, and driving initiatives and cross-functional collaboration forward;
• Adaptable and thrives in a fast-paced, high-pressure, and ambiguous environment, with a strong sense of intellectual curiosity.

Desired Skill-set

• Hands-on experience in Python.

Responsibilities

• Work closely with cross-functional teams to ensure alignment and drive measurable improvements in data quality across the organization;
• Oversee the tracking and resolution of data issues by ensuring proper follow-up, regular status reporting, and timely resolution of issues raised in the Data Issues Log which includes managing both local (Singapore) and overseas locations;
• Define and document key data attributes and establish clear data quality requirements, ensuring these attributes meet operational and strategic needs;
• Ensure that the data is fit for use, both for day-to-day operations and long-term strategic objectives, by maintaining high data quality standards;
• Foster and drive collaboration across various departments, ensuring all relevant teams are aligned on Data Governance matters and support data management efforts;
• Organize and host regular Data Quality forums which includes preparing meeting materials and representing the team at Group-level Data Issue meetings to discuss and resolve data challenges;
• Lead discussions across departments to address and resolve ongoing data issues, ensuring that proper solutions are implemented and data quality is continuously improved;
• Collaborate with stakeholders to review, improve, and optimize the processes and reports used to monitor data quality across the organization;
• Participate in discussions around data ownership and ensure that follow-ups are made to ensure accountability for data quality across departments;
• Assist in reviewing and setting up appropriate data access for users, ensuring that access control policies align with data governance standards;
• Lead annual data management reviews, including BCBS239 (Basel Committee on Banking Supervision's principles for effective risk data aggregation), to ensure data practices adhere to regulatory and internal requirements.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Application Support Senior Analyst based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

Job Description

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

About the Team:

Data Technology strives to provide measurable competitive advantage to our business by delivering high quality, innovative and cost-effective reference data technology and operational; solutions in order to meet the needs of the business, our clients, our regulators and stakeholders.

Olympus is a next generation Data Fabric to streamline data sources across ICG and enable industry-leading analytics, client, regulatory, surveillance, supervisory, risk & finance reporting and data science solutions that are Accurate, Reliable, Relevant, Consistent, Complete, Scalable, Timely, Secure, Nimble.

Olympus is built on Big data platform and technologies under Cloudera distribution like HDFS, Hive, Impala, Spark, YARN, Sentry, Oozie, Kafka. Our team interfaces with a vast client base and works in close partnership with Operations, Development and other technology counterparts running the application production platform, providing quick resolutions and timely communications to their issues, and driving improvements to stability and efficiency practices to help us and the business succeed.

Responsibilities:

• The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Start of day checks, continuous monitoring, and regional handover.
• Perform same day risk reconciliations
• Develop and maintain technical support documentation.
• Identifies ways to maximize the potential of the applications used
• Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
• Ensures that storage and archiving procedures are in place and functioning correctly
• Formulates and defines scope and objectives for complex application enhancements and problem resolution
• Reviews and develops application contingency planning to ensure availability to users.
• Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
• Participate in application releases, from development, testing and deployment into production.
• Engages in post implementation analysis to ensure successful system design and functionality.
• Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
• Ensures essential procedures are followed and helps to define operating standards and processes.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors.
• Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
• Acts as advisor or coach to new or lower level analysts.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years’ experience in an Application Support role.
• Experience installing, configuring or supporting business applications.
• Experience with some programming languages and willingness/ability to learn.
• Advance execution capabilities and ability to adjust quickly to changes and re-prioritization.
• Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
• Demonstrated analytical skills.
• Issue tracking and reporting using tools
• Knowledge/experience of problem Management Tools.
• Good all-round technical skills
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholder

Education:

• Bachelor’s/University degree or equivalent experience

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

We are looking for an experienced Business Analyst with expertise in managing external API channels and a deep understanding of the payments domain. The ideal candidate will have 5-10 years of experience in requirement gathering, stakeholder management, and working with cross-functional teams to deliver innovative payment solutions.

Key responsibilities include:

• Collaborating with stakeholders to define and document business and technical requirements.
• Driving seamless API integration for bank payment workflows.
• Analyzing and optimizing payment systems for efficiency and scalability.
• Acting as a liaison between business units and technical teams to ensure alignment.
• Managing end-to-end API lifecycle, including design, development, testing, and deployment.

The candidate should have strong analytical skills, excellent communication abilities, and a proven track record in delivering API-driven projects. Knowledge of banking payment processes, real-time transactions, and regulatory compliance is essential.

If you are passionate about digital payments and thrive in a fast-paced, collaborative environment, join us to shape the future of payment technologies. Apply now to be a part of our innovative team!

MAIN RESPONSIBILITIES

• Maintain databases on Retail and Net Sales, and provide analysis
  • By country
  • By channel/customer
  • By door

• Business reporting and controlling
  • Deliver accurate and timely weekly and monthly Sell-in and Sell-out reports for the SEAOC region.
  • Timely tracking of retail and sales performance against targets, identifying gaps, and collaborating with teams to develop and implement action plans to meet targets.
  • Coordinate and manage monthly net sales estimates, analyzing variances against the budget and reporting to headquarters.
  • Deliver insightful monthly flash reports on business sales performance.
  • Own standard reporting processes, ensuring they are accurate and delivered on time while continuously seeking improvements.
  • Produce monthly reports for key doors and P&L by channel/axis
  • Monitor monthly direct retail performance with benchmark against HQ KPI
  • Deep dive on post event ROI performance
  • Support regional and headquarters teams with ad hoc local reports.

• Budget/Revised Budget/Landing/Strategy plan
  • Assist the Business Controller in the forecast process for budgets, revised budgets, and projections, enhancing & refreshing templates.
  • Perform detailed analysis on appropriate focuses on for the business (trend per door, sales seasonality, stock-holding, CAPEX…)
  • Support the system upload.
  • Consolidate part of the forecasting information when required.

• Ad hoc
  • Participate in the implementation of finance / IT projects for the controlling function.
  • Develop and track new business key performance indicators (KPIs).
  • Continuously improve operational processes by identifying areas for automation and standardization, enhancing cross-reporting capabilities.
  • Collaborate closely with brand managers, local controllers, and accounting teams to gather and analyze business requirements for various finance and regulatory initiatives.

• Be involved in monitoring Retail processes
  • Ensure Retail Standard Operating Procedures are implemented and followed.
  • Support Retail team on system flows understanding and business/financial impacts (interface…) 

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an experienced Digital Business Analyst who is familiar with product management!

As a Digital Business Analyst with specialization on Product Engineering, you will be a key member of the GovTech project team, comprising the Project Manager, Operations Team, Cloud/Solution Architect and other Technical Consultants to deliver ICT capabilities.

A brief summary of your job responsibility:

• Your primary focus will be on the product features, functional analysis and feature delivery of a core Document Management System. In this role, you will work in an operations team, in collaboration with key stakeholders, to:
• Be fully conversant in the features and capabilities of the Document Management System
• Participate in functional and requirements analysis for enhancements and defect management
• Translate business use cases into technical, functional specifications and test cases
• Evaluate and recommend solutions that best address business and operational needs
• Review design, system testing, integration testing and data conversion documents to verify that specifications are met
• Maintain oversight and control over product deployments and roll-outs
• Play an active role in stand-ups to ensure agile delivery of product backlogs
• Ensure product usability with interface design and standardisation, user/video guides
• Meet with stakeholders and key users to receive continuous feedback to improve and evolve the system
• Drive product upgrades and technology refresh for the system and its underlying components
• Manage product backlogs, assess feature requests for value and work closely with supporting teams to ensure successful delivery
• Work with developers and operations personnel to understand and troubleshoot technical problems as needed, and provide timely management updates till resolution
• Undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs

To succeed in this role, you will ideally have:

• Minimum 5 years of working experience
• Good understanding of user experience design, search systems, web application and system security principles and implementation, session management and operations best practices
• Demonstrable experience in application management and operations, including content management systems and information-centric systems (portals, search engines)
• Working knowledge of content management systems such as OpenText, Microsoft SharePoint and AI/ML would be advantageous
• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders
• Able to take a broad, strategic perspective as well as drill deep to understand business needs and challenges
• Able to facilitate discussions/workshops to elicit, manage and prioritise key business needs
• Knowledge and practice of Agile methodologies for operations and product development work
• A team player with strong influencing and people handling skills
• Experience in product line management and costing, communications and collateral preparation for publicity and usability of the product is preferred.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.

The VP – Data Risk & Control Lead Analyst is responsible for contributing to the directional strategy and assisting in creation and modification of Enterprise Data Governance Strategy, and/or Data Risk and Control Framework and Data Risk Taxonomy. The focus of this role may be on one or more of the following areas: assisting in identification, measurement and reporting, data policy adoption and compliance, data controls framework performance and issue management process, and regulatory and audit response and action tracking.

This role requires someone who is dynamic, flexible, and can easily respond to quickly changing needs. The candidate must have the ability to handle ambiguity and complexity and be able to deliver on multiple responsibilities. Developed communication and diplomacy skills are required in order to guide, influence and convince others.

Responsibilities:

• Partner with multiple teams to implement relevant Data Governance policies and/or Data Risk and Control framework
• Provide expertise on Data Governance and/or Data Risk and Controls framework including design, effectiveness, performance monitoring and self-assessment processes
• Oversight and analysis of data-related issues, tracking of ownership and target dates and associated metrics and reporting
• Support and coordinate with business lines and global functions on enterprise Data Governance strategy roll out, including new Data risk taxonomy and associated changes to key risk indicators and control framework
• Gather and synthesize metrics on existing Data Governance and/or Data Risk and Controls principles, policies, practices and standards, e.g., understanding industry best practices
• Produce recommendations for enterprise-wide guiding principles, policies, processes and practices
• Determine requirements for and prioritize development of new enterprise-wide principles, policies, processes and practices as needed
• Develop and manage approach for measuring adoption of principles, policies, processes and practices

Qualifications:

• 6-10 years relevant experience in a Data Governance/ Data Management/ Process Engineering or related area
• Advanced understanding of Project Management methodologies and tools
• Requires basic commercial awareness
• Ability to monitor tight deadlines or unexpected requirement changes, with the ability to anticipate and balance needs of multiple stakeholders
• Ability to communicate effectively to develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences

Education:

• Bachelor's/University degree, Master's degree preferred