Business Analyst Responsibilities

We are looking for a methodical business analyst to build strong market intelligent data, mapping to business growth opportunity segments, survey customer preferences and statistical data in order to support top managers for their decision making process regarding business opportunities identity, competitions, product offerings, market segments focus, prices and promotions.

The successful business analyst will be able to analyze autonomously qualitative data, trends, strategies and competition aiming at increasing competitiveness & business growth opportunities.

Responsibilities

• Identify business growth opportunities via strong market research capabilities, intelligent and methodologies to suggest business directions or changes to senior management using analytics to support the recommendations. Actively participate in the implementation of approved changes

• Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement

• Conduct insightful, ad hoc analyses to investigate ongoing or one-time business operational issues

• Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning

• Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making

• Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific business initiatives, as required and presents findings of studies to top managers

• Prepare technical reports by collecting, analyzing and summarizing information and trends

• Collecting data on customers, consumers, competitors and market place and consolidating information into actionable items, reports and presentations

• Understanding business objectives and designing surveys to discover prospective customers’ preferences

• Compiling and analyzing statistical data using modern and traditional methods to collect it

• Collect data on customers, consumers, competitors and market place and consolidate information into actionable items, reports and presentations

• Understand business objectives and design surveys to discover prospective customers’ preferences

• Compile and analyze statistical data using modern and traditional methods to collect it

• Perform valid and reliable market research SWOT analysis

• Interpret data, formulate reports and make recommendations

• Use online market research and catalogue findings to databases

• Provide competitive analysis on various market segment product offerings, identify market trends, pricing/business models, sales and methods of operation

• Evaluate program methodology and key data to ensure that data on the releases are accurate and the angle of the release is correct

• Remain fully informed on market trends, other parties researches and implement best practices

• Validate resource requirements and develop cost estimate models

• Understand and communicate the financial and operational impact of any changes

Requirements

· Proven market research analysis experience

· Strong business sense, strategic & logic

· Ability to interpret large amounts of data and to multi-task

· Strong communication and presentation skills

· Excellent knowledge of statistical packages , databases and MS Office

· Search engines, web analytics and business research tools acumen

· Adequate knowledge of data collection methods (polls, focus groups, surveys etc)

· Working knowledge of data warehousing, modelling and mining

· Strong analytical and critical thinking

· BS degree in Statistics, Business, Marketing or related field

· Detail oriented, analytical and inquisitive

· Ability to work independently and with others

· Extremely organized with strong time-management skills

Business Analyst top skills & proficiencies:

· Strategic & Big Picture Thinking

· Strong Business Sense

· Strong Analysis skills

· Work Well Under Pressure

· Communication

· Problem Solving

· Critical Thinking

· Relationship Building

Key Responsibilities

• Requirements Analysis & Elicitation.
• Responsible to identify and define detailed functional specifications based on the business requirements document.
• Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.
• Monitor and manage risks /issues related to requirements and scope-creep.
• Team Collaboration.
• Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.
• Facilitate / provide “Train-the-Trainer” on application enhancements.
• Facilitate / provide “Train-the-Trainer” on application enhancements
• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise).
• Testing & Scope Management.
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).
• Perform impact assessment and estimation for Project Change Request.
• Good knowledge in financial services policies, procedures, products and industry practices.
• Strong negotiation skills.
• Good team player with excellent interpersonal and communication skills.
• Strong working knowledge of relevant applications and development life cycles.

Key Requirements

Mandatory:

• 7-9 years experience in Business Analysis.
• 5 years experience in Digital Channels and in transaction banking.
• Understanding of Technology but no need to have coding experience.
• Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories.
• Agile product development experience.

Nice to have:

• Detailed Knowledge in how Payments work in Indonesia vs Singapore (regulatory too).
• Knowledge of features offered by competitors.
• Knowledge of Technology trends eg. how does a digital bank approach digital channels.
• API /WAM experience.

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements.
• Not an order taker, able to push back complex build needs and offer alternate solutions.
• A great team player. Collaborate and communicate well with the other BAs.
• Strong analytical and problem solving skills.
• Strong presentation and meeting skills.
• Proactive and has initiative to thrive in a fast paced environment to deliver and meet deadlines,
• Highly resourceful and self-motivated.

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

Job Description:

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mockups, creating test cases and testing, and driving a smooth deployment and adoption and support the ongoing operations of the project
• Assist to understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs
• Use of Excel, Access, and SQL to perform collection, analysis and profiling of large volumes of data
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team
• Assist in any other duties as required by the manager or supervisor

COT Products

• Lead outreach and qualifications
• Follow-up communications
• Database management

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Prior knowledge and experience in Business Analytics
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Basic SQL knowledge
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment
• Must be able to commit for at least 4 months (Full Time)

Benefits:

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Position

As Application Support Analyst, you will be involved with innovative and fully DevOps oriented teams in order to provide L1 and L2 support for both the Asian Region and the World.

This position is part of a new support team formation for the company's new strategic program. It is multiyear program which targets to:

• Build a new platform to interconnect investors, lenders and clients on syndicated markets
• Build a digital platform for the comapny's clients and investors
• Manage large lender pool deal, different loan format, institutional investors and multi-product
• Increasing agility lead by more focused and structured transactions
• Implement solution aligned with regulatory requirements (Basel IV, IFRS 9).

The solutions are built and supported in Paris and in Singapore.

Scope of Work

• Manages user requests & incidents in a timely mannerPrioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification
  Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).
• Ensures Daily support tasksEnsures sanity checks are performed (morning, evening) and on-calls duty
  Contributes to change requests, urgent data modifications and INTPRODs executions
  Escalates issues if need be, but remains the main point of contact for the user
• Pushes for sustainable resolutions and sustain knowledge managementIn case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)
  Contributes to major incident reports and post-mortems when required
  In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation
  Keeps the support documentation up-to-date
• Acts as the IT Run preferred communication channel with all stakeholdersContributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and CAGIP stakeholders.
  May extend his activities to complementary tasks like Testing or BA if part of the squad.
• Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managed Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Functional knowledge of similar kinds

Experience

• The candidate should have minimum 4 year’s experience in application support, with exposure in Banking industry (is a plus).

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

SOC Level 1 Monitor security sensors and review logs to identify network anomalies or intrusions

Perform initial analysis of security alerts

Escalate security incidents using established policies and procedures in a timely manner

Work with clients to analyse potential security incidents, identifying root cause and implement mitigation step(s)/ remedial action(s)

Perform Response action based on standardize workflow

Assist with the development of incident response plans, workflows, and SOPs

Provide threat and vulnerability analysis security advisory services

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Description

1) Threat Detection:

- Use of tools to scan/ detect/ analyze/ correlate threats

- Manually review to detect/ analyze/ correlate threats

- Participate in design of infrastructure and process of threat detection

- Perform triage of security alerts to filter false positives, classify alerts and determine response type

2) Threat Hunting:

- Collect and analyze data to identify patterns and anomalies that indicate presence of a hidden threat

- Investigate potential threats to determine if they pose a real threat

3) Threat Intelligence:

- Keep up to date of threats reported by reliable internal and external sources

- Maintain samples, logs and records, compromised information that help understanding of attacks

4) Incident Response:

- Inform relevant members and departments of threats and advise of remediation and mitigation

- Coordinate and follow up with all relevant members and departments to collect data and evidences, to ensure completion of remediation and mitgation

- Document all security incidents with records of assessment, investigation, remediation and mitigation

- Maintain playbooks and guide other departments on contributing to them

- Lead and participate actively in security incident response effort

- Lead and participate actively in post-incident reviews to evaluate response effectiveness and recommend improvements

- Conduct, coordinate and debrief simulated exercises on security incident management across departments

5) Requirements Review:

- Insurance coverage of incident response management

- Third party agreement coverage of security monitoring and incident response management

Corporate policies, standards and procedures in security monitoring and incident response management

Job Requirements

• Strong knowledge of information security principles, incident response methodologies, network protocols, logging/detection/response tools (e.g. SIEM, EDR, XDR)
• Proficient in network communications, log analysis, scripting
• Good problem-solving, analytical and communication skills
• Preferably has experience working with cross-geographical teams
• 1-3 years of experience as a Security Operations Analyst or similar role
• Diploma or Bachelor degree in Computing or related field
• Preferably has relevant certifications (e.g. GCIH, GCIA)
• Proactive and independent
• Keen to learn
• Has an eye for detail
• Willing to share and collaborate as a team player

Regional Business & Market Analyst

Samsung Asia Pte Ltd

As a Regional Business and Market Analyst, you will work alongside the regional business units of Samsung Electronics' Southeast Asia & Oceania (SEAO) to analyze, coordinate and follow through on business operational matters. You will collaborate with members from diverse backgrounds on various projects which require understanding of complex business problems from different perspectives.

• Work together with local/regional teams to gather data and conduct analysis supporting hypotheses that will support executive team discussions and generate actionable insights
• Prioritize objectives and contribute to project planning and status reporting
• Analyze financial data, identify trends, highlight risks and opportunities, and provide actionable insights to leadership to support strategic decision-making
• Perform key analysis on financial performance of business segment and operation statistics at a regional level
• Conduct in-depth market research to understand industry trends & competitive landscape
• Prepare clear, visually engaging reports and presentations for executive leadership, translating complex data into compelling narratives
• Drive discussions and provide financial recommendations to SEAO and its regional business units to deliver growth and profitability

Requirements:

• Bachelor's Degree in Business, Finance, Statistics, or a related field.
• 5 to 8 years of experience in finance & accounting, consulting, analytics, or a related function
• Strong expertise in financial analysis with quantitative and analytical competency
• Strong research/analysis experience and abilities, including excellent Microsoft Office skills
• Experience with spreadsheet software, SQL, Python or similar tools, and data analysis
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, high-pressure environment
• Ability to work creatively, analytically, independently, and effectively
• Experience in analyzing and providing insights on businesses across diverse markets

Job Description:

ACA Pacific is currently seeking a Channel Account Manager to join our dynamic team in the fast-paced IT industry.

As a Channel Account Manager, you will play a vital role in establishing and nurturing strong relationships with our channel partners to drive sales, increase market share, and achieve business objectives. Your focus will be on managing and expanding our channel network to maximize revenue and create mutually beneficial partnerships.

In this role, you will receive a basic salary along with a commission scheme that rewards performance.

Responsibilities:

1. Channel Partner Management:

• Develop and maintain strategic relationships with existing channel partners, such as value-added resellers (VARs), system integrators, and distributors.
• Collaborate with partners to align business goals, establish joint business plans, and drive mutual growth.
• Provide regular training, enablement, and support to partners to enhance their product knowledge and capabilities.

2. Sales and Revenue Generation:

• Work closely with channel partners to identify sales opportunities, develop sales pipelines, and close deals.
• Collaborate with internal sales teams to ensure effective lead management and seamless handover of opportunities.

3. Channel Development and Expansion:

• Identify and recruit new channel partners to expand market reach and coverage.
• Conduct thorough evaluations to assess potential partners, considering their expertise, market presence, and alignment with company values.
• Provide ongoing support and resources to enable partners to effectively promote and sell the company's IT products and solutions.

4. Collaboration and Communication:

• Foster strong cross-functional relationships with internal teams, including sales, marketing, product management, and support.
• Collaborate with marketing teams to develop channel-specific marketing campaigns, collateral, and promotional materials.
• Communicate regularly with channel partners to provide updates, share information, and promptly address any concerns or issues.
• Represent the company at industry events, trade shows, and conferences to enhance brand visibility and strengthen partner relationships.

Requirements:

• Experience in a Sales Role or similar role within the IT industry is advantageous.
• Demonstrated track record of achieving sales targets and driving revenue growth through channel partnerships.
• Strong understanding of channel management strategies, partner ecosystems, and indirect sales models in the IT industry.
• Excellent communication and interpersonal skills, with the ability to build rapport and influence at all levels.
• Solid negotiation and problem-solving abilities to address partner challenges and resolve conflicts.
• Analytical mindset with the ability to interpret market data, identify trends, and make data-driven decisions.
• Proactive and results-oriented, with a strong sense of ownership and accountability.
• Familiarity with IT products, solutions, and industry trends.
• Willingness to travel as needed to meet with partners, attend industry events, and visit customers.

Join our innovative team at ACA Pacific and be part of the IT industry's transformation. Apply now and contribute to our success as a Channel Account Manager.

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an IT Maintenance Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Provide technical assistance to clients when required.
• Support operations on a 24/7 basis, with rotating shifts.
• Diagnose and resolve technical issues promptly.
• Communicate complex technical information in simple terms to clients.
• Understand and manage client requirements.
• Collaborate with the support team to escalate unresolved issues to the relevant product vendors.
• Maintain close communication with vendors to improve and support product solutions based on feedback and industry trends.
• Continuously enhance knowledge in IT security products and solutions.
• All other adhoc duties as assigned.

Requirements:

• Minimum Nitec/Diploma or other related field of studies.
• Minimum 1 years’ relevant experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Provide technical support for incoming queries and issues related to desktop support, mobile device management, video conferencing.
• Install and configure new IT equipment, perform PC Refresh, deploy new hire installs of equipment, PC moves, retirement and pickup of devices set for retirement.
• Wipe drives with proper chain of custody and inventory management.
• Resolve incidents and upgrade different types of software and hardware.
• Installation of new hardware for customers, such as new monitors, docking stations, or keyboards devices.
• Accurately record, update and document requests using the IT service desk system.
• Resolving service delivery and client issues in a timely professional manner.
• Determine the best solution based on the issue and details provided by customers.
• Identifying and escalating business and technical challenges as appropriate

Job Requirements:

• Diploma / Nitec in IT, Computer Engineering, Electrical, Electronic or relevant
• 1 to 2 years of relevant experience
• Mandarin speaking - to work with chinese associates
• 5 days work (Monday to Friday / 9am to 6pm)
• Work location at Harbourfront, Keppel Bay Tower
• Salary $2600 - $3000
• Start work immediately or within short notice

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

You will be responsible for developing, implementing and maintaining IT applications systems as well as software development. You will understand Agile principles, DevSecOps, Microservices and Cloud-based technologies and you will lead projects to identify and explore suitable technologies and solutions, as well as designing IT application architectures to meet organizational needs.


Requirements:
• Tertiary Qualification in IT, Computer Applications, Computer Science, Engineering or related discipline
• Attention to detail with strong analytical, conceptualisation and problem solving skills
• Ability to work collaboratively in a cross-functional team. Customer oriented with the ability to understand business needs.
• Candidates with more experience might be considered for more senior roles
• Good knowledge of applications/system architecture/ developments and implementation
• Strong communication and presentation skills with the ability to influence different stakeholders

Responsibilities:

• Manage VMware and Vcenter environments
• Configure and manage Meraki switches/access points and Fortigate firewalls
• Maintain Windows servers and work with MS-SQL and IIS servers to support vendor development projects and generate queries for reports
• Maintain Windows workstations and laptops
• Oversee backup and recovery processes, and implement disaster recovery plans
• Collaborate with HQ to ensure compliance with IT standards, including updating ISO documentation as needed

Requirements:

• Must have at least a Diploma or Degree in Computer Science, Information Technology, or a related field
• 2 years of experience in IT infrastructure management
• Proficient in managing Windows servers and workstations
• Experience with VMware and Vcenter
• Familiarity with Meraki and Fortigate products
• Skilled in SQL and IIS server management
• Experience in installing and configuring Office 365

To apply, please visit www.gmprecruit.com and search for Job Reference: 24920

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

• Shape the success of real estate funds and investments
• Gain exposure to diverse real estate markets, strategies and industry leaders

About Our Client

Our client is a leading real estate investment firm with a focus on creating sustainable value through disciplined investment strategies and a deep understanding of market dynamics. With a commitment to excellence and a track record of success, they aim to deliver consistent, long-term value for our investors and stakeholders.

Job Description

• Conduct detailed financial modelling and sensitivity analyses to support investment underwriting and valuation of real estate assets.
• Assist in market research and competitive analysis to assess the viability and potential returns of new investment opportunities.
• Support due diligence processes by gathering, verifying and analysing data related to property acquisitions and dispositions.
• Prepare investment memos, presentations and reports for internal stakeholders and external investors.
• Monitor and evaluate the performance of existing portfolio assets, identifying areas for improvement and flagging potential risks.
• Track industry trends, market conditions and economic factors to provide strategic insights into the real estate sector.

The Successful Applicant

• Bachelor's degree in Finance, Real Estate, Economics, or a related field.
• Minimum 4 years of experience in real estate, investment banking, private equity or a related financial role.
• Strong financial modelling skills.
• Excellent analytical, quantitative and problem-solving skills.
• Strong communication skills and the ability to present complex information clearly and concisely.
• Ability to work independently, manage multiple projects and meet deadlines in a dynamic environment.
• Familiarity with real estate investment structures and market analysis.
• Strong attention to detail and an ability to identify key investment risks and opportunities.

What's on Offer

This role offers the opportunity to contribute to high-impact investment strategies within the real estate sector. You will work alongside seasoned professionals, gaining exposure to a wide range of property types and investment approaches. Our collaborative culture emphasises growth and development, making it an ideal environment for individuals looking to build a successful career in real estate investment.

Contact

Almas Alwani Binte (Lic No: R1871112 / EA no: 18S9099)

Quote job ref

JN-112024-6589390

Phone number

+65 6541 9971

Michael Page International Pte Ltd | Registration No. 199804751N

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

Job Description:

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mockups, creating test cases and testing, and driving a smooth deployment and adoption
• and support the ongoing operations of the project
• Understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective
• measures to meet business and performance needs
• Use of Excel, Access, and SQL to perform collection, analysis and profiling of large volumes of data
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Prior knowledge and experience in Business Analytics
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Basic SQL knowledge
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment
• Must be able to commit for at least 4 months (Full Time)

Benefits:

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Job Title:

RPA IDP Developer and Analyst

Job Summary:

We are seeking a skilled and motivated RPA IDP Developer and Analyst to design, develop, and optimize automated workflows using Robotic Process Automation (RPA) tools and Intelligent Document Processing (IDP) platforms. The ideal candidate will collaborate with cross-functional teams to assess processes, define automation opportunities, and deliver scalable solutions that enhance efficiency and accuracy.

Key Responsibilities:

Development and Implementation:

Design, build, and deploy RPA bots using tools like ElectroNeek RPA/IDP/ BPM. Prior experience with UiPath, Automation Anywhere, or Blue Prism, Gleematic, Cyclone, Laiye is a plus.

Configure and optimize IDP solutions for data extraction from unstructured and semi-structured documents (e.g., invoices, forms, and contracts) using platforms like Open AI IDP, FlexiCapture, UiPath Document Understanding, or Hyperscience.

Integrate RPA bots with IDP tools and other enterprise systems to enable end-to-end automation.

Develop custom scripts or APIs to extend the functionality of RPA and IDP tools as needed.

Analysis and Design:

# Work with stakeholders to identify automation opportunities by analyzing workflows and business processes.

# Conduct feasibility studies to evaluate the potential ROI of automation projects.

# Translate business requirements into technical specifications and automation workflows.

# Develop process maps and documentation for existing workflows to streamline automation design.

Testing and Optimization:

# Perform unit testing, system testing, and user acceptance testing (UAT) of RPA bots and IDP solutions.

# Monitor and debug deployed solutions to ensure reliability and efficiency.

# Analyze bot performance and provide insights to optimize workflows and enhance accuracy.

Collaboration and Training:

# Collaborate with IT, business units, and external vendors to ensure smooth deployment and integration.

# Provide training and support to users and stakeholders on automation tools and processes.

# Document processes, solutions, and technical configurations for reference and maintenance.

Qualifications:

Educational Background:

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Technical Skills:

# Proficiency in RPA tools (Electroneek, Gleematic, Laiye,Cyclone,UiPath, Automation Anywhere, Blue Prism).

Experience with IDP platforms (Kofax, UiPath Document Understanding, or Hyperscience).

Strong knowledge of Python, .NET, or Java for custom scripting.

C#, VB, MS Excel, MS Office Familiarity with OCR technologies and AI/ML models for document processing.

Understanding of APIs, web services, and system integration concepts.

Soft Skills:

Strong analytical and problem-solving skills.

Excellent communication and collaboration abilities.

Ability to manage multiple projects and meet deadlines in a fast-paced environment.

Experience:

0 to 2+ years of experience in RPA development and/or process analysis.

Experience in implementing IDP solutions and automating document-heavy processes.

Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus.

Preferred Certifications:

RPA Developer Certification (e.g., UiPath Certified Professional, Automation Anywhere Certified Advanced RPA Professional).

Certifications in IDP platforms (e.g., ABBYY Certified Professional).

Project management certifications (e.g., PMP, Agile) are a plus.

PC Deployment and Configuration

• Install, configure, and deploy personal computers and related peripherals, including desktops, laptops, monitors, and printers.
• Ensure that all PCs are set up according to company standards, including operating systems, software applications, and security protocols.
• Perform hardware and software upgrades as needed.

Troubleshooting and Technical Support:

• Provide technical support to end-users for PC-related issues, including hardware and software problems.
• Escalate complex problems to the appropriate IT teams when necessary.

Maintenance and Upkeep:

• Conduct routine maintenance on PCs to ensure optimal performance and security.
• Perform system updates, patches, and antivirus scans.
• Manage inventory of PC hardware and software licenses.

Documentation:

• Maintain accurate records of PC configurations, repairs, and maintenance activities.
• Updates of support tickets and resolutions details on job completion.

Job Requirements:

• Diploma / Nitec in IT, Computer Engineering, Electrical, Electronic or relevant
• Welcome entry level (Training provided from basic)
• 5 days work (Monday to Friday)
• Islandwide work locations (Mostly in the East / Central areas)
• Salary $2300 - $2800

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

A strategic and experienced Director of IT to lead hotel technology initiatives and manage IT operations. To have a deep understanding of IT infrastructure, systems management, and technology trends, as well as the ability to align technology with organizational goals. This role is critical in ensuring our IT resources are efficient, effective, and secure.

Primary Responsibilities

• Strategic Planning: Develop and implement IT strategies that align with the organization's goals and objectives. Identify and evaluate emerging technologies to enhance business performance.
• Team Leadership: Lead and mentor the IT team, fostering a culture of innovation, collaboration, and continuous improvement. Set clear performance expectations and provide regular feedback.
• IT Operations Management: Oversee the day-to-day operations of the IT department, ensuring systems and services are reliable, secure, and meet the needs of the organization.
• Budget Management: Manage the IT budget, ensuring cost-effective allocation of resources. Prepare and present budget proposals and reports to senior management and owing company.
• Project Management: Oversee IT projects from conception to implementation, ensuring they are completed on time and within budget. Coordinate with cross-functional teams to achieve project goals.
• Cybersecurity Oversight: Develop and enforce cybersecurity policies and protocols to protect organizational data and systems. Stay updated on security threats and implement mitigation strategies.
• Vendor Management: Establish and maintain relationships with IT vendors and service providers. Negotiate contracts and manage service level agreements to ensure quality service delivery.
• Stakeholder Communication: Collaborate with other departments to understand their technology needs and ensure alignment with IT capabilities. Serve as a liaison between IT and other business units.

Other Responsibilities

• Evaluate, recommend, plan and implement IT Capital and Operational related projects for the Hotel including expenditure planning.
• Lead the overall IT Department and Business units in all aspects.
• Oversee all guest-facing technologies in the hotel and ensure reliable product performance, innovative service offerings, and deliver personalized and efficient support for the same.
• Manage the day to day operations, includes scheduling and monitoring of IT colleagues attendance. Required on-site support over any special events to be planned accordingly.
• Ensures compliance, controls and security are in place.
• Ensure all maintenance contracts are reviewed and in place for all IT systems.
• Maintain an inventory list for all IT equipment and tag (not limited to computers, laptops and printers).
• Conduct PCI training and any other IT related trainings.
• Ensure that the team consistently provides a high level of operational stability for property-based technology, and high levels of service and support to colleagues and guests.
• Maintain and promote core technology standards and maintain Accor best practices in respect to property systems.
• Ensure that Accor Technology Policies and Procedures are carried out, as outlined in the Systems Manager user Guide including IT Data Protection services, Data Back-up, PCI compliance and security.
• Facilitate owner’s appointed auditors for annual IT audit.
• Provide technical expertise and project management for all technology projects.
• Provide twenty-four hour support for mission critical systems as documented in the service escalation document.
• Effectively communicates technology related plans, actions and decisions with the hotel team.
• Ensures users are aware of the support processes.
• Implement and maintain backup and emergency procedures to ensure integrity of programs and data at all times.
• Be fiscally responsible by adhering to set budgetary guidelines.
• Responsible for IT monthly accruals and forecasting.
• Provide point of escalation support to Accor team.
• Be aware of the hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other reasonable duties assigned by the management.

Team Management

• Interview, select and recruit direct reports.
• Identify and develop team members with potential.
• Conduct performance review with the team.
• Constantly monitor team members’ appearance, attitude and degree of professionalism.
• Prepare detailed induction programs for new employees.
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.

Span of Control

• IT Budget responsibilities.
• IT Headcount responsibilities and Productivity.

Candidate Profile

Qualification

• Bachelor’s degree in Computer Science, Information Technology, or a related field; Master’s degree preferred.
• 5 years of experience in IT management, with a focus on strategic planning and operational oversight.
• Strong knowledge of IT infrastructure, software development, and cybersecurity best practices.
• Proven experience in budget management and resource allocation.
• Excellent leadership and team management skills.
• Strong problem-solving and analytical abilities.
• Exceptional communication and interpersonal skills.
• Understanding of hotel operations/applications is an asset.
• Experience in the hospitality industry is preferred.

Competencies

• Excellent verbal & written communication skills.
• Service oriented with an eye for details.
• Ability to work effectively and contribute in a team.
• Self-motivated and energetic.
• Well-presented and professionally groomed at all times.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Job Title: Infrastructure Operations Manager

• Working Hours: Mon-Fri
• Job Type: Contract (one-year)
• Salary Package: up to $8800 (basic) + AWS

About the Role:
We are looking for a skilled Infrastructure Operations Manager to oversee and manage our IT infrastructure operations. You will lead a team to ensure systems run efficiently, securely, and align with business objectives while maintaining high availability and performance standards.

Key Responsibilities:

• Oversee daily operations of IT infrastructure, including servers, networks, and data centers.
• Manage and mentor the infrastructure team to ensure smooth operations and optimal performance.
• Develop and implement infrastructure strategies, policies, and procedures.
• Monitor system performance, troubleshoot issues, and ensure timely resolution.
• Collaborate with stakeholders to align infrastructure operations with business needs.
• Ensure compliance with security, regulatory, and audit requirements.
• Plan and execute infrastructure upgrades, migrations, and disaster recovery strategies.
• Manage vendor relationships and contracts related to infrastructure services.

Key Requirements:

• Bachelor’s degree in IT, Computer Science, or a related field.
• At least 5 years+ years of experience in IT infrastructure operations
• Strong knowledge of networks, servers, virtualization, and cloud technologies.
• Experience with monitoring tools, ITSM platforms, and disaster recovery planning.
• Excellent leadership, communication, and problem-solving skills.
• Familiarity with ITIL processes and certification is a plus.

Why Join Us?

• Lead a critical function in a fast-paced, technology-driven environment.
• Work with cutting-edge infrastructure technologies and solutions.
• Competitive compensation and career growth opportunities.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

We are looking for IT Project Manager to lead government ICT projects, ensuring timely, budget-compliant delivery, meeting business needs and IT governance, collaborating with stakeholders.

• Working Hours: Mon-Fri
• Working Location: Central, Singapore
• Salary Package: Up to $8800 (basic) + AWS
• Job Type: Contract (renewable)

Responsibilities

• Oversee the entire project lifecycle, from initiation to closure, ensuring adherence to project goals and deliverables.
• Develop detailed project plans, including scope, timeline, budget, and resource allocation.
• Engage with key stakeholders, including business users, project team members, and external vendors.
• Conduct regular project status meetings and provide updates to stakeholders.
• Address and manage stakeholder expectations, resolving conflicts and issues promptly.
• Ensure cohesive collaboration and effective team dynamics.
• Ensure that user needs and feedback are incorporated into project deliverables.
• Ensure that all project activities comply with IT governance frameworks and standards.
• Implement quality control processes to ensure high standards of deliverables.
• Monitor project budgets, ensuring that expenditures are within approved limits.
• Identify, analyze, and resolve project-related issues and challenges.
• Make informed decisions based on data analysis, project requirements, and stakeholder input.

Requirements:

• Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering, or a related discipline.
• Minimum of 5 years of experience in Project Management, experience participating in full software or product development cycles, preferably using Agile Methodology with past development experience.
• Strong analytical, conceptualization, and problem-solving skills.

Why Join Us:

• Innovative Environment: Work with leading-edge technologies in a dynamic team setting.
• Professional Growth: Opportunities for continuous learning and career development
• Impactful Work: Contribute to the digital transformation of public services.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data notrequired at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

• Working days: 5 days + Alternate Saturday (full day)
• Working hour: 8:30am - 6pm
• Salary: $2300 - $2500
• Office Location: Near Ubi / MacPherson MRT

Responsibilities:

• Work closely with management to achieve task/projects
• Plan and manage the schedule for operations to fulfil projects timelines and requirements
• Respond to customers and plan operations to service past projects.
• Monitor operations manhours.
• Proper documentation for job filing and input information into sever
• Perform department administrative and operational tasks
• Undertake any other ad-hoc projects/duties assigned

Requirement:

• Relevant experiences

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Location: Ubi | Salary: Up to S$7,000 (incl. transport allowance) | Hours: 5 days, 9am-6pm

Job Overview:

• We are seeking a proactive and customer-focused BD Manager to manage client relationships and serve as the primary point of contact. You’ll respond to client requests, resolve queries, and ensure a positive customer experience.

Key Responsibilities:

• Serve as the main contact for client concerns and needs.
• Build and maintain strong relationships with key business stakeholders.
• Manage client records, contracts, and renewals.
• Collaborate with internal teams to deliver solutions in line with client expectations.
• Understand our products to identify upsell and cross-sell opportunities.
• Develop trusted relationships with key accounts.
• Monitor account metrics and prepare progress reports.
• Identify growth opportunities and communicate them to management.
• Ensure a smooth onboarding process for new customers.

Requirements:

• Diploma or Bachelor’s Degree in Marketing, Business, IT, or related field.
• Minimum 4 years’ experience in account management or a similar role, ideally within the IT sector.
• Strong network and cybersecurity knowledge in the enterprise and government sectors.
• Excellent communication, negotiation, and problem-solving skills.
• Proven track record of meeting targets and delivering client-focused solutions.
• Experience in bid management and working in a results-driven environment.

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.


Responsibilities

• Provide pre-sales technical support and design IT solutions with the sales team, vendors, and partners.
• Develop and deliver technical designs, proposals, tenders, and solutions promptly to meet customer requirements.
• Ensure technical compliance and validate integrated solutions across multiple products.
• Stay updated on industry trends and products to offer expertise through presentations and demonstrations.
• Consult with prospective customers to create viable solutions and coordinate with the post-sales team for successful implementation.

Requirements

• Strong knowledge in LAN, WAN, SDN, NFV, network security, wireless technologies, cloud solutions and enterprise technologies.
• Familiarity with public sector projects is a plus.

Follow us for more updates, interview tips!
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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Key Responsibilities:

· Respond to helpdesk emails, and phone calls from end-users regarding IT issues, questions, and requests.

· Diagnose and troubleshoot hardware, software, and network problems, guiding users through resolution steps or performing hands-on support as needed.

· Provide remote assistance to users for software installations, configurations, and troubleshooting.

· Install, configure, and maintain desktops, laptops, printers, scanners, and other hardware peripherals.

· Perform software installations, upgrades, patches, and license management for operating systems, productivity suites, and business applications.

· Conduct regular maintenance tasks, such as system updates, disk clean-up, and antivirus scans, to optimize device performance and security.

· Maintain an inventory of IT assets, including hardware, software licenses, and peripherals, ensuring accurate records of procurement, deployment, and decommissioning.

· Assist in asset tracking, tagging, and disposal processes, adhering to organizational policies and regulatory requirements.

· Coordinate with procurement and vendor management teams to order, receive, and inventory new IT equipment and supplies.

· Manage user accounts, permissions, and access rights in accordance with IT security policies and business requirements.

· Assist users with password resets, account unlocks, and access requests for various systems and applications.

· Ensure compliance with user access control procedures and protocols to safeguard sensitive information and resources.

Qualifications and Requirements:

· Diploma in Information Technology, Computer Science, or a related field.

· Proven experience in providing technical support and troubleshooting in a helpdesk or IT support environment.

· Familiarity with operating systems (e.g., Windows, macOS, Linux), productivity software (e.g., Microsoft Office), and common business applications.

· Strong diagnostic and problem-solving skills with the ability to resolve technical issues efficiently and effectively.

· Excellent communication and interpersonal skills, with a customer-focused approach to providing support.

Job Objective/s

To be able to develop and maintain engineering and production software platforms. Capable of using C#, MySQL, Google App Script, Javascript, Python languages for developments & modifications. Good understanding of the manufacturing workflow environment type of software requirements. Design and build structured database, Data Visualization, data warehouse, data pollings and AI algorithms fitting our use

Duties and Responsibilities

- Development, administration and maintenance of developed software applications such as DMES, G-suite based applications, and engineering tools like for yield analysis softwares and other softwares
- Develop customized solution of MES system for ATP production; extension of MES system from Fab.

- Analyse Data and create Data Visualization using TIBCO software or related software or dashboards
- Lead cross functional team meetings for software solutions and improvements.

- Develop and maintain software programs that improve efficiency and productivity.
- Write, review user requirements, documentation, test plans and deployment of developed software.
- Prepare User’s Manual and Troubleshooting guide
- Qualify User Acceptance Tests (UAT) of developed softwares and modification before to release

- To follow project management approach for software development & progression

- Capable to do systems integration software

Minimum Education

Bachelor’s Degree

Minimum Experience

Minimum 5 years’ working experience with software development.

Specific Knowledge / Skills

• Ability to develop engineering software using industry standard coding languages such as C#, Python, MySQL Query.
• Knowledge and experience on WPF, Google App Script, MongoDB and JavaScript will be added advantage.