Job Description

IT Support Desk Engineer plays a critical role in ensuring the smooth operation of an organization’s IT systems, hardware, software and operational devices. The role will serve as the first point of contact for end-users experiencing technical issues, offering remote or onsite support, troubleshooting hardware and software problems, and maintaining high levels of customer satisfaction.

Skills

• Proficiency in troubleshooting Windows operating systems.
• Familiarity with Active Directory, Microsoft 365 & MS office products.
• Basic understanding of networking (TCP/IP, DNS, VPN).
• Experience with ticketing systems (like ManageEngine-ServiceDesk or Similar).
• Any Windows Server knowledge will be added advantage.

Education
• Diploma or bachelor’s degree in computer science, Information Technology, or a related field.

Experience
• Minimum 3 years in an IT support or helpdesk environment preferred.

EA Number: 11C4879

Job Description

• Performs System Integration Testing, User Acceptance Testing and Regression Testing of the application.
• Generate and share daily execution reports using Jira.
• Involve in daily stand-up meetings.
• Coordinate with team members and other teams for day-to-day work.
• Do email support for different application issues under the team.
• Experience in banking processes particularly on Account Opening System that covers KYC, and Customer Maintenance services.

EA Number: 11C4879

This role is responsible for monitoring and analyzing the global crude oil market, developing and executing trading strategies for crude oil derivatives and paper trading, meeting the company's crude oil hedging requirements, and providing data-driven support to aid the management team's decision-making.

Job Duties

1. Market Analysis:

1) Monitor and analyze global crude oil market trends, gathering and tracking fundamental supply and demand data.

2) Provide insights and recommendations to support the development of trading strategies.

2. Report Preparation:

1) Regularly prepare and submit reports on market conditions and trading strategies to senior management.

2) Draft ad-hoc research reports focusing on critical developments in the crude oil market.

3) Prepare and present periodic reports on trading performance and risk exposure to senior management.

3. Crude Oil Paper and Derivatives Trading Execution & Analysis:

1) Execute pre-approved trading strategies while adhering to risk management protocols.

2) Monitor the market to identify and seize significant trading opportunities, managing trading positions effectively.

4. Internal Collaboration:

Work closely with internal teams, including Finance, Legal, and Risk Management, to ensure seamless execution of trades in alignment with company objectives.

5.External Engagement:

1) Establish and maintain relationships with market data providers and key industry peers.

2) Facilitate information exchange and participate in regular market discussions to better understand market dynamics and identify trading opportunities.

6. Any other duties as assigned.

Job Requirements

1) Degree in Finance, Economics, or a related field. Prefer CFA Level II or higher.

2) Prior experience in reputable futures firms, energy companies, hedge funds, or other financial institutions as an analyst is highly desirable.

3) Minimum of 3 years of relevant work experience.

4) Strong ability to deliver accurate market forecasts, with a proven track record demonstrated through past trading strategies, research reports, or performance records.

5) In-depth understanding of the crude oil market, including its operational mechanisms, financial derivatives, and current opportunities.

6) Outstanding communication and interpersonal skills, capable of thriving in a fast-paced, detail-oriented, and collaborative team environment.

7) Proficiency in both written and verbal communication in English and Mandarin, enabling effective collaboration with native Mandarin-speaking stakeholders and comprehension of Chinese-language documents.

About the Role:

Important note: Only Singapore Citizen candidates will be considered as this is a high security CAT-1 project.

We are seeking a skilled Data Analyst to support our Data Management Operations activities. The ideal candidate will have a strong background in data analysis, reconciliation, and quality checks, along with hands-on experience in Oracle PL/SQL. You will be responsible for ensuring data integrity, conducting UAT, managing user queries, and meeting data-related SLAs.

Key Responsibilities:

• Data Management Operations Support: Assist in the efficient operation of data management tasks, ensuring data processing, monitoring, and integrity are maintained across systems.
• Data Reconciliation & Quality Checks: Perform data reconciliation and quality checks to ensure the consistency, accuracy, and completeness of data. Troubleshoot and resolve discrepancies and data quality issues.
• Oracle PL/SQL Expertise: Use Oracle PL/SQL to query, manipulate, and manage data across systems, ensuring data consistency and integrity.
• UAT Support: Participate in User Acceptance Testing (UAT) for new or updated data systems, validating their functionality, data flow, and ensuring they meet all necessary requirements.
• SLA & Query Management: Oversee SLAs related to data operations, addressing end-user queries and requests promptly while ensuring timely resolution of any issues.
• Documentation Support: Assist in the creation and maintenance of technical and functional documentation, including system specifications, workflows, and data management protocols.
• Finance Domain Knowledge: Apply a strong understanding of finance domain processes to ensure data operations comply with business needs and regulatory standards.
• Troubleshooting & Problem Solving: Use logical and analytical skills to resolve data-related issues, identifying root causes and providing effective solutions.
• Collaboration: Collaborate with cross-functional teams (including IT, finance, and operations) to ensure smooth data management operations and enhance process efficiency.

Required Skills and Experience:

• CAT-1 clearance or eligibility is required for this role.
• Proven experience in supporting data management operations and performing data analysis, reconciliation, and quality checks within Investment firm.
• Hands-on experience with Oracle PL/SQL for querying, reporting, and data manipulation.
• Experience performing UAT, including testing and validating data systems.
• Strong ability to manage SLAs, handle user queries, and prioritize tasks.
• Experience providing documentation support, including creating and maintaining technical and functional specifications.
• Solid understanding of finance domain processes, regulations, and data requirements.
• Strong problem-solving and logical thinking abilities with attention to detail.
• Excellent communication skills, both written and verbal, to interact effectively with stakeholders and teams.

Advantageous Skills:

• Snowflake: Experience working with Snowflake for cloud-based data warehousing and analytics.
• Denodo: Familiarity with Denodo for data virtualization and integration across multiple data sources.

Position Overview

We are seeking a Biotech analyst to join our innovative life sciences efforts. The ideal candidate will bridge the gap between quantum computing and biological research, developing quantum algorithms and applications for drug discovery, protein folding, and genomic analysis.

Key Responsibilities

· Design and implement quantum algorithms specifically for biological computing problems, such as molecular modeling and protein structure prediction

· Collaborate with computational biologists and wet lab scientists to translate biological problems into quantum computing solutions

· Optimize existing classical bioinformatics workflows for quantum environments

· Develop and maintain quantum software applications for processing large-scale biological datasets

· Create simulation tools to validate quantum algorithms before deployment on quantum hardware

· Document technical specifications and maintain comprehensive code documentation

· Stay current with advances in both quantum computing and biotechnology fields

Required Qualifications

· Minimum degree in Biotechnology/ bio-informatics/ biology

· At least one year’s experience of working in bio-pharma/ biotech sector.

· Background or experience in biological sciences, bioinformatics, or computational biology

· Experience with biological data analysis and statistical methods

· Understanding of molecular biology concepts and biological data structures

· Strong programming experience in Python

· Solid understanding of linear algebra, quantum mechanics, and quantum information theory

Preferred Qualifications

· Knowledge of classical bioinformatics tools and algorithms

· Familiarity with machine learning algorithms and their quantum counterparts

· Basic knowledge cloud computing platforms and high-performance computing

· Basic knowledge of quantum computing frameworks (Qiskit, Cirq, or Q#)

· Familiarity with quantum algorithms and quantum circuit design

· Experience with version control systems (Git) and software development best practices

Technical Skills

· Programming Languages: Python, C++, and quantum programming frameworks

· Bioinformatics Tools: Knowledge of common bioinformatics software and databases

· Data Analysis: R, Python scientific stack (NumPy, SciPy, Pandas)

· Quantum Computing Tools: Qiskit, Cirq, Q#, or similar quantum development kits

Soft Skills

· Strong analytical and problem-solving abilities

· Excellent communication skills to bridge technical and biological concepts

· Ability to work in cross-functional teams with scientists and researchers

· Strong project management and organization skills

· Adaptability to rapidly evolving technology landscapes

Additional Requirements

· Willingness to stay updated with the latest developments in quantum computing and biotechnology

· Ability to translate complex quantum concepts to non-technical team members

· Experience with or interest in drug discovery, protein folding, or genomic analysis

· Commitment to maintaining detailed documentation and following laboratory protocols

What We Offer

· Opportunity to work at the cutting edge of biotechnology and quantum computing.

· Access to state-of-the-art quantum computing resources

· Collaborative environment with expert teams in both quantum computing and biotechnology

· Professional development and continuous learning opportunities

· Competitive salary and benefits package

Key Responsibilities

• Collaborate with key business stakeholders to gather and translate requirements into product requirements
• Review business processes and identify optimizing solutions/features
• Maintain and deliver strategic and tactical features with an Agile approach
• Manage and prioritize product backlog and roadmap based on business needs requirements
• Develop user stories, document acceptance criteria and perform user acceptance testing
• Monitor deliverables and ensure timely and successful delivery of projects/initiatives
• Ensure compliance with all applicable laws and regulations relating to the above functional activities

Requirements

• 5 years working experience as a Product Owner or Business Analyst in a Financial Services/Insurance Industry (preferred)
• Have experience rolling out enhancements/projects on B2B digital platforms (web portal)
• Have experience working with stakeholders in Group Business (advisors, brokers) is a plus
• Fundamental analytical and conceptual thinking skills
• Ability to work across departments in a fast-paced environment, self-motivated and flexible to change
• Have a solution mindset, detail oriented and willingness to learn is a must
• Agile knowledge and working with Project Management tools (e.g. Confluence/JIRA)

• Collate and manage all the details regarding the CCTR application for the assigned business vertical
– information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.
• Manage end to end project life cycle including deployment plans and live verification with users.

Internal ref: 9252

Regards,

Lini

Recruitment Consultant

R22108463

We are looking to speak to Business Analysts with experience in Front Office Post Trade Environment!

Main Responsibilities:

1. Build & Change Management:Analyze business enhancements and propose solutions in collaboration with Architects, developers, and business stakeholders.
   Write specifications, provide workload estimates, manage planning, and design test scenarios and release documentation.
   Coordinate user acceptance tests (UAT).
   Manage monthly releases, ensuring milestones for analysis, coding, and testing are met.
   Support the release roadmap for production deployment.
2. Incidents and Requests Management:Troubleshoot and resolve issues/bugs reported by business users or other IT teams
3. Continuous Improvement:Focus on improving operational processes to enhance efficiency.
   

Qualifications & Profile:

• Minimum of 5 years of experience as a Front Office Post Trade Business Analyst.
• Hands-on experience with Front Office systems (either in-house or third-party).
• Knowledge of financial assets, particularly banking treasury products, Fixed Income, and Money Market products.
• Understanding of the trade lifecycle, as well as risk management concepts and market data.
• Experience interfacing Front Office (FO) or Back Office (BO) systems with external systems.
• Proven experience in implementation projects.
• AGILE methodology experience.
  

Key Skills & Expertise:

• Business Analysis: Strong analytical skills to translate business requirements into technical solutions.
• Project Management: Ability to manage releases and coordinate various stakeholders effectively.
• Financial Knowledge: Familiarity with banking treasury products, risk management, and trade lifecycle.
• Technical Interface: Experience with systems integration and understanding the technical side of front office operations.
• Process Improvement: Continuous optimization of operations and business processes.

Working Hours

• 9:00am – 6:30pm SGT or 11am – 8pm SGT

"Sanderson-iKas" is the brand name for iKas International (Asia) Pte Ltd, a company incorporated in Singapore under Company UEN No.: 200914065E with EA license number 16S8086.

Website: www.sanderson-ikas.sg

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder
Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

about the company

A leading offshore maritime MNC, they are a renowned leader in their space with sizable operations and strong regional footprint. As part of their strategic business growth, they are looking for an additional headcount as a Financial Analyst.

about the job

Reporting to the Financial Planning & Analysis Manager, you will be responsible for the full spectrum of financial analysis including budgeting, forecasting, variance analysis and reporting to support strategic decisions. This is a business-oriented role where you will be proactively working with the other functional stakeholders to review and drive business performance. As this is a newly created function, you will help to formulate qualitative reports and dashboards to provide visibility on KPI metrics. and proactively participate in reviewing and recommending strategic decisions.

skills and experience required

You should ideally possess a degree in accountancy, finance or business with at least 4 years of relevant financial planning & analysis experience, preferably in a similar industry. You are highly competent with excel and able to build robust reports. You have strong analytical skills and are able to work independently. Excellent communication skills to liaise with various internal and external stakeholders. You can look forward to a hybrid work environment.

(EA: 94C3609/R1216039)

Core responsibilities

• Highlighting key credit risk issues
• Responsibilities cover credit analysis, customers credit due diligence, limit setting, exposure monitoring and reporting;
• Reconciliation and managing of paper and physical transactions;
• Validating forward curves;
• Monitoring and analyzing all paper and physical exposures are accurately marked-to-market;
• Calculation of VAR of the exposures;
• Preparation of open positions, P&L, and VAR reports;
• Proactively interact with customers, brokers, and clearing agents.
• Maintain Trading Management System.

Job requirements

• Bachelor's degree with at least 3 years of relevant working for a commodity trading house or bank within the risk/mid-office team is preferred. Fresh Graduates with a major in Financial, Data Analysis, Mathematics, or related fields are welcome to apply.
• Experience in market risk assessment is essential, while experience in the oil trading industry is preferred.
• Knowledge of VAR calculation model;
• Practical experience in using VBA with excel to develop the VAR model.
• Experienced in programming, such as MS EXCEL/VBA, MS Access/SQL, SAS and etc.
• Excellent written & verbal skills in both English and Mandarin (to liaise with Mandarin speaking associates & counterparts);
• Good communication skills and teamwork skills.

Key Responsibilities:

1. Provide insightful research reports on companies in the field of artificial intelligence.

2. Collect market data and establish financial valuation models for investment targets.

3. Monitor portfolio performance, rebalancing as needed to meet objectives.

4. Execute and maintain new investments.

5. Support business development, operations and marketing activities.

6. Liaise with banks and consultancy firms.

Requirements:

1. Bachelor’s degree or above, background in finance, science or engineering is preferred.

2. More than 2 years of related working experience.

3. Strong ability to read and write in English and Mandarin.

4. Strong analytical, financial modeling, and research skills.

5. Proficiency in financial tools and platforms (e.g., Bloomberg, Excel).

6. Ability to work independently and as part of a team.

Tencent Games was established in 2003. We are a leading global platform for game development, operations and publishing, and the largest online game community in China.

Tencent Games has developed and operated over 140 games. We provide cross-platform interactive entertainment experience for more than 800 million users in over 200 countries and regions around the world. Honor of Kings, PUBG MOBILE, and League of Legends, are some of our most popular titles around the world.

Meanwhile, we actively promote the development of esports industry, work with global partners to build an open, collaborative and symbiotic industrial ecology, and create high-quality digital life experiences for players.

Job Description

• Based the company's strategy and the international environment's changes, manage the international compliance strategy, coordinate and promote the process of Tencent Games' international product risk management, and continuously optimize critical points.
• Analyze and solve problems encountered in compliance work, and cooperate with relevant parties to promote the implementation of compliance strategies
• Drive construction of related systems and tools, and improve the efficiency of Tencent Games' international product assessment workflow.
• Advocate employee's product compliance awareness within the companies
• Provide corresponding decision-making support for management team.

Job Requirements

• Bachelor degree or above in business management, finance, mathematics, computer and relevant majors are preferred.
• Working experience in data privacy or data security is a must
• Excellent ability to work under pressure, able to influence and work with other departments to implement normalised compliance procedure.
• Excellent logical thinking ability, good at problem solving and proactive work attitude
• Excellent communication and coordination skills and execution capability, ability to handle multiple tasks
• Minimum years of relevant work experience, love games, prior experience in game project development or operation is a plus.
• Candidates with experiences in process management domain within Video Game Industry, or knowledge of international laws and policies are preferred
• Ability to use English and Chinese as working language to interact with stakeholders in China HQ and other regions.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

We are seeking a Billing Analyst to join our team in Singapore. Reporting to Head of Finance, you will predominantly be responsible for customer billing and invoicing as the main point of contact. You will play a key role in analysing billing and operational data, optimising billing processes and implementing new billing systems.

Key Responsibilities:

Billing Management:

• Prepare, review, and send accurate invoices to clients/customers in a timely manner.
• Manage billing cycles, ensuring data accuracy and adherence to deadlines.
• Handle billing inquiries from internal departments and external customers.
• Resolve billing discrepancies and implement solutions to identified issues.

Data Analysis, Reporting, Management:

• Utilize Excel and database tools to manage, analyze, and visualize billing and financial datasets.
• Generate and maintain financial reports, including accounts receivable and aging reports.
• Perform regular audits to ensure data integrity and identify billing inconsistencies.

Process Optimization:

• Improve billing processes and systems for streamlined workflow and integration with financial systems (e.g., ERP).
• Collaborate with Finance, Operations, and IT for automation solutions.

Compliance & Documentation:

• Maintain detailed documentation of billing procedures and workflows.
• Ensure adherence to company policies, accounting standards, and legal regulations.
• Support audits by providing accurate billing records and reports.
  

Candidate Profile:

• Degree in Finance/Accounting.
• Open to fresh graduates or candidates with 3 to 5 years of relevant experience.
• Advanced proficiency in Microsoft Excel (macros, complex formulas, PivotTables).
• Strong experience with database tools (SQL, MS Access, etc.).
• Knowledge of ERP systems (SAP, Oracle, QuickBooks) and billing software is a plus.
• Familiarity with data visualization tools (Power BI, Tableau) is advantageous.
• Excellent attention to detail and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong organizational skills with a focus on documentation and financial records.

Join our client's team and play a vital role in optimizing their billing processes while contributing to their success!

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder
Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

About the role

• Provide level 2 network support and troubleshooting for the region

• Support (LAN/WAN/WIFI), Routers,Firewalls, Web Access Security Gateways, servers, security controls
• Work on projects regarding SD-WAN and HPE Aruba devices
• Administer security tools like Firewalls, zScaler Internet Access, HPE Aruba Clearpass, NAC and VPN connections
• Maintain and operate network equipment in server rooms

Skills and experience required

• Degree in Computer Science or equivalent
• At least 3 years of experience in a relevant role
• Skilled in Windows and Linux, Cisco routers, LAN, WAN, SD-WAN, Wireless, Switches, VPN, DNS, DHCP
  
  To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

Our client stands at the forefront of advanced communication solutions, specializing in high-performance satellite communication systems for the Marine and Shipping industry. As a pioneer in the field, they are committed to empowering ship owners with cutting-edge technology, ensuring seamless connectivity and operational efficiency around the clock. Driven by growth and a passion for innovation, our client is expanding their team to foster further success.

Position: IT Support Engineer
Type: Permanent Role

About the Job:

We are looking for a talented IT Support Engineer with expertise in electronics and electrical engineering, especially with Marine Satellite Communications equipment. In this office-based role, you will deliver essential technical support to marine clients, manage Tickets requests etc. This is an excellent opportunity for someone who excels in a fast-paced environment and is dedicated to ensuring smooth operations and exceptional customer satisfaction.

Key Responsibilities:

• Report directly to the Chief Operations Officer, providing regular updates on service delivery, operations, and technical challenges.
• Provide technical support for over 200 vessels, handling an average of 15-30 support tickets per month, primarily related to Marine Satellite Communications equipment, IT networking, and associated issues.
• Troubleshoot and resolve technical problems with Marine Satellite Communications systems, components, and IT networks, ensuring timely and effective problem resolution.
• Manage and coordinate operational and logistical tasks related to satellite communication services, including overseeing service delivery to clients.
• Assist with sales order processing, ensuring accurate and timely fulfilment of customer orders.
• Collaborate with freight forwarding companies to arrange ocean freight services, managing product shipments and ensuring all required shipping documentation is handled, including proforma invoices, Bills of Lading, Letters of Credit, certificates, and permits.
• Ensure compliance with shipping regulations, company policies, and customer requirements while monitoring and tracking shipments to ensure timely delivery and resolve any issues.
• Maintain accurate records of support tickets, sales orders, and shipping documentation, ensuring clear communication between sales, logistics, and technical teams for seamless operations.
• Candidates without prior experience in sales order processing or shipping documentation but possessing a strong background in technical support for vessels, particularly with Marine Satellite Communications equipment or IT networking, are encouraged to apply. A willingness to learn and adapt to these additional responsibilities will be considered.

Requirements:

• Diploma or degree in Information Technology, Electronics, Electrical Engineering, or a related field is preferred.
  Experience with IT networking, including familiarity with Mikrotik equipment, Cisco scripting, and Python programming.
• Prior technical support experience with the ability to handle 15-30 support tickets per month, ideally within the marine or shipping industry.
• Strong knowledge and / or experience in Marine Satellite Communications equipment highly preferred.
• Ability to troubleshoot and resolve IT network-related issues, including understanding how traffic is routed.
• Excellent analytical and problem-solving skills to address complex technical issues effectively.
• Experience in sales order processing, logistics coordination, and shipping documentation is advantageous but not essential.
• Excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
• Strong verbal and written communication skills to interact with clients and colleagues effectively.
• Ability to work collaboratively within a team and manage tasks efficiently.
• Open to candidates without a logistics background but with a strong willingness to learn and adapt.

Short Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd
EA License No.: 95C5411
EA Personnel Reg. No.: R1106591

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Responsibilities

• Develop and maintain technical documentation, including standard operating procedures and technical guides.
• Set up and configure computer hardware, software, networks, printers, and scanners.
• Oversee the functionality of computer systems and network infrastructure.
• Conduct system administration tasks, including software installation, configuration, patch management, monitoring, and performance tuning.
• Respond to service issues and handle support requests efficiently.
• Engage in staff training sessions to introduce new technologies and systems.
• Participate in shift work to ensure consistent IT support.

Requirements:

• Diploma or Degree in IT or a related field.
• Fresh Graduates with an IT Diploma/ Degree welcomed to apply or candidates with at least 1 year of relevant working experience
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L5X96633

Responsibilities

• Provide technical support and troubleshooting for CCTV systems.
• Provide software application support to hardware systems.
• Assist customers with installation, configuration, and maintenance of CCTV equipment.
• Diagnose and resolve hardware and software issues remotely.
• Collaborate with the engineering team to escalate and resolve complex technical problems.
• Document and track customer interactions and solutions in the support ticket system.
• Educate customers on proper usage and best practices for the systems.
• Conduct routine system checks and updates to ensure optimal performance.
• Stay updated on the latest trends and technologies in the surveillance industry.

Qualifications

• Diploma or Degree in Engineering or IT field
• Experience in technical and software support or a related field, specifically with monitoring and surveillance systems.
• Strong problem-solving and analytical skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.

Mandatory Skills

• Technical troubleshooting
• Software application troubleshooting
• Customer service
• Time management
• Communication
• Remote diagnostics

Plus to Have

• CCTV systems
• Monitoring and surveillance systems
• Networking

Working Arrangement

• Working Hours : On-site period – shifts of either 00:00 to 12:00 or 12:00 to 23:59.
• Working Days : 4 Days On, 4 Days Off Rotation (weekly).

Team Orientation

• Teams size of at least 5 members.
• Senior team member will provide training and guidance to junior team member.

Our client is a Private Investment Firm which have their finers in all industry sectors. They have opened up a brand new role and now are seeking a IT Audit Manager.

A Quick Overview

You will play a critical role of overseeing auditing and security operations across APAC and Europe, which includes but not limited to data governance, network and database security, cybersecurity controls, and regulatory compliance.

Responsibilities

• Leading audit processes
• Engage in key business initiatives and assess risks when making business decisions adhering to compliance and regulatory requirements
• Maintenance of local Information Systems Security Policy (ISSP) and related controls
• Managing projects involving full software / product development life cycle

Essential Skillsets

• 8 years in ICT audit experience, specifically in auditing IT systems, infrastructure, and processes
• Holding certifications such as : CISA, CISSP, CRISC, CEH, CGEIT
• Open to all industries backgrounds
• You have to be a technologist at your core
• Practical experience in data analytics and managing projects
• Be willing to travel 20 – 40% of the time (to regions across APAC and Europe)

If you want to be part of an established and fast-growing company with the chances of visiting other countries and experiencing diverse working culture... then don't hesitate! This opportunity can be yours if you click apply now!

• Maintain, manage and modify all software systems, tools, and applications.
• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Support version upgrade for the products and amend the scripts/process as and when required.
• Integrate with SMS/NaaS notification tool.
• Coordinate with developers to build and implement technology solutions.
• Excellent communication skills and problem-solving abilities are essential.
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Enhance system to deliver Change workflow functionality
• Rollout the solution to all environments across different environments.

The Investment Analyst will be responsible for conducting investment analysis, research/execution in public equity and private credit, financial modeling, portfolio management, and providing financial insights and recommendations. He/she will work closely with the investment team to evaluate potential investment opportunities and assist in the execution of investment strategies.

• Strong analytical skills and ability to evaluate investment opportunities

• Knowledge of investments, finance, and corporate finance

• Excellent problem-solving and critical thinking abilities

• Strong attention to detail and accuracy

• Bachelor's degree in Finance, Business, Economics, or related field

• At least 3 years of relevant working experiences

Applicants should have excellent academic results. A degree in Economics, Accounting, Business Administration or Engineering with a minimum of 3 years’ experience in corporate finance, private equity, investment banking, audit or related fields is a requirement. Past experience in equity/fixed income research and knowledge of financial analysis would be a pre-requisite.

Candidates who are fluent in Indonesian, Thai, Japanese and/or Chinese will also enjoy an added advantage. Successful applicants will enjoy opportunities to participate in the exciting and growing field of private equity and the opportunity will provide exposure to various industries in China and Asia. Incumbents can expect a challenging, rewarding and fulfilling work environment.

Job Description: -

a) Perform financial due diligence and analysis on prospective projects and recommend an investment decision.

b) Develop an investment policy aligned to the company strategy and an investment criteria for evaluating prospective projects

c) Develop complex financial models and analyses legal documents that enhance return on investment of projects and financial planning.

d) Preparation financial documents for presentation to potential and current investors on specific investments

e) Compile advisory reports and make informed recommendations on new investment opportunities and funds that could enhance or diversify portfolios

f) Liaising with other fund managers, legal advisers, stock market traders, stockbrokers and regulators with a view to expanding funding access while improving market perception.

g) Conducting market research on the industry and gather market intelligence to enhance

management of funds.

h) Ensuring that all investment compliance regulations are met.

i) Any other duties as may be assigned from time to time.

Primary duties and responsibilities:

• Propose and design solution to meet the business needs. Ensure a fully integrated system to meet the business needs within the stipulated timeframe and allocated resources using the OutSystems Rapid Application Development platform.

• Responsible for ensuring the proposed solution is aligned with the overall architecture design.

• Responsible for complying with the program standards, processes and technical standards defined for the project.

• Responsible for the design, development and implementation of all integration points and interfaces with SAP, any selected 3rd party software and othe applications/systems.

• Perform the following key activities:

• Run workshops; facilitate group discussions for requirement gathering, design and solutioning.
• Propose solutions to fulfil business requirements and recommend potential areas for streamlining.
• Document the business process flow using the tool identified for the project and ensure compliance of the rules and requirements.
• Design, document and develop programs according to functional specifications received and ensure the developed programs fulfil the business requirements
• Plan, identify, define and conduct System Integration Test and User Acceptance Test to ensure the proposed solution fulfil the business requirements.
• Collate information required for the authorization setup.
• Plan and define the data migration requirements as well as oversee the successful completion of the data migration activities to enable system implementation.
• Plan and prepare the training materials as well as to conduct the user training.
• Plan and perform the cutover for the modules assigned.
• Ensure programs developed pass the required vulnerability assessments and code quality inspections.
• Deliver all project documentations defined for the projects that minimally includes design specifications, program specifications, test cases, training materials, cutover execution plan and data migration specification.
• Provide on-site support where necessary.
• Troubleshoot any problems reported before and after implementation of solution.

• Ensure optimal system design and configuration of the application functionality.

• Ensure the quality of the deliverables.

• Participate in any quality assurance activities and resolve any risks or areas for improvement identified.

• Perform risk management which includes identification of risk; provision of mitigation solutions and management for risks.

• Responsible for the timely preparation and reporting of progress status updates to the Project Manager and other management, which include preparation and presentation in meetings.

Responsible to perform impact assessment on change requests, design and present solution to users, test and implement the solution to meet requirements within the stipulated timeframe.

• Review and troubleshoot reported cases and work with the internal/external teams to develop solution that will ensure integrity of the system and meet the business needs within the stipulated timeframe.

• Responsible to manage and resolve all problems reported and service requests received during the maintenance phase.

Pre-Requisites:

• Education Qualification:

• The candidate(s) should possess at least a Degree in Computer Science, Engineering or Equivalent.

• Competencies:

• Ability to communicate and articulate clearly to seek resolution of project issues.
• Good team player, responsible and conscientious.
• Ability to work independently and efficiently, managing timelines and expectations, and producing high quality deliverables (programs, documentation).
• Working Experience: Minimum four (4) years of Business Analyst experience with at least two (2) years as a Team Lead managing projects and people.