Seeking Singaporean to join as QA Analyst (Banking Domain (Account Opening and KYC)) on 1 Yr Project renewable assignment

Changi Business Park Location

Experience in banking processes particularly on Account Opening System that covers KYC, and Customer Maintenance services.

• Performs System Integration Testing, User Acceptance Testing and Regression Testing of the application.
• Generate and share daily execution reports using Jira.
• Involve in daily stand-up meetings.
• Coordinate with team members and other teams for day-to-day work.
• Do email support for different application issues under the team.

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

Responsibilities

1. Provide actionable insights to drive SEA business growth, and improvement of operational efficiency.
2. Leverage data analysis expertise to design data solutions to solve commerce operation/product problems such as supply growth, seller growth and marketplace efficiency etc.
3. Partner closely with key stakeholders to monitor, diagnose and optimize overall business performance and health.
4. Provide in-depth analysis with localized suggestions for improvements to align with business goals.
5. Build and improve data infrastructure such as dashboards and self-serve analytics tools to improve efficiency and support decision-making.

Qualifications

Minimum Qualifications

1. At least 3 years of working experience in data analytics, with a bachelor's degree or above.
2. Proficient in SQL, Python or R, and expertise in at least one of the three areas: advanced measurement (e.g AB testing, causal inference or systems with complex trade-offs), modeling, and optimization.
3. To succeed in the role, you need to be a proactive, self-driven and impact-driven person.

Preferred Qualifications

1. Able to work with cross-functional teams in a fast-paced environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

JR107564

Roles and Responsibilities:

• Gather and analyze business requirements for OT systems in smart city projects
• Translate complex operational needs into clear OT system specifications
• Develop use cases and process flows for OT integration projects
• Conduct gap analysis between current OT systems and desired future states
• Collaborate with the OT Systems Integration Architect to ensure alignment between business needs and technical solutions
• Facilitate workshops and meetings with stakeholders to elicit and document OT requirements
• Create and maintain documentation for OT systems and processes
• Assist in the development of ROI models and business cases for OT integration projects

Secondary Responsibilities (Project Delivery Support):

• Act as a liaison between the project team and stakeholders during implementation
• Monitor and report on project progress, ensuring alignment with business objectives
• Assist in change management processes, helping stakeholders adapt to new OT systems
• Support user acceptance testing and training initiatives
• Conduct post-implementation business impact assessments
• Contribute to the development of operational handover documentation
• Assist in the resolution of business-related issues during project delivery

Additional Responsibilities in the Built Environment Context:

Product Development and Planning

• Assist in the creation of product artifacts for software solutions related to building information modeling, project management platforms, and smart building systems
• Support the team in developing and maintaining documentation for various technology projects in the built environment sector
• Participate in brainstorming sessions for new features that address challenges in urban development and construction

Project Coordination

• Help coordinate activities across multiple teams working on digital solutions for construction, facility management, and urban planning
• Assist in organizing and documenting team meetings and project updates related to built environment software development
• Support the tracking and reporting of program activities in the context of smart city and sustainable building initiatives

Industry Event Management

• Assist in planning and executing various events related to innovation in the built environment, such as hackathons or technology showcases
• Help with logistics and coordination of program-related activities, including demonstrations of new technologies for smart buildings and cities

Stakeholder Communication

• Prepare presentations and reports for various stakeholders in the industry, including architects, engineers, contractors, and city planners
• Support the team in maintaining relationships with customers and partners in the built environment sector
• Help create marketing materials to drive awareness of products and programs related to smart buildings and urban technologies

Research and Analysis

• Conduct market research on emerging technologies in the built environment sector
• Assist in analyzing data from construction projects or smart building systems to derive insights for product improvements
• Support the team in identifying industry trends and potential partnership opportunities within the built environment ecosystem

Knowledge/Skills/Abilities:

• Bachelor's degree in Business, Engineering, or related field
• 5+ years of experience as a Business Analyst, preferably in OT or industrial environments within the built environment sector
• Strong understanding of OT systems and their role in smart city and industrial applications
• Familiarity with business process modeling techniques and tools
• Experience with requirements gathering and management tools
• Excellent analytical and problem-solving skills
• Strong communication skills, with the ability to explain complex OT concepts to non-technical stakeholders
• Certification in Business Analysis (e.g., CBAP, PMI-PBA) is a plus
• Knowledge of the built environment industry, including construction, facility management, and urban planning

#HS

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: System Analyst

Job Requisition Number: JR45511

Job Level: 6-9 years of relevant experience (L3)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

- AML system changes/production fixes Design, Development and Unit Testing

- Review and contribute to test planning for SIT and UAT

- Manage and work with vendor teams to successfully deliver enhancements for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Setup and maintain application Infrastructure in Unix, Windows and Oracle environment

- Effect system changes into test and production environments by following application change implementation process via the Bitbucket, Jenkins and Aldon change management tools

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to raise teams competency level.

Key Requirements:

- Good written and verbal communication skills and analytical ability System enhancements delivery experience in the banking industry

- Hands on experience in design and configurations/development work

- Experience in leading, with good results, design gathering and design workshops with users as part of change delivery or defects fixes work

- Strong Oracle SQL and PL/SQL design and development skills

- Strong Java/ JavaScript knowledge

- System delivery Operational impact awareness

- Ability to understand SLA / KPI and deliver items within correct time space

- Ability to have vendor interaction and management skills

- Any working experience with AML applications (eg. Fircosoft, Actimize. NR Detica) or Linux environment background

Technical Skills:

- Oracle SQL and PL/SQL

- Java/ JavaScript

- SLA / KPI

Please forward your resume in MS word format to [email protected]

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Company Profile

Founded in 2012, ONEPIP is a foreign exchange and payments financial technology company with subsidiaries in Singapore, Hong Kong and Kuala Lumpur. Licensed as a Major Payment Institution by the Money Authority of Singapore (MAS), it operates the ONEPIP Exchange and BidAsk platforms for various client segments based in the Asia-Pacific region.

Job Description

We are a fintech financial institution specialising in currency trade and money transfers and is looking for a highly dynamic Business Analyst to join our Technology Services team.

Think you have experienced it all in a typical systems development life cycle? You’ve not seen ours! A typical day as a Business Analyst is anything but run-of-the-mill. For a start, you will be engaging stakeholders from Hong Kong and Singapore with varying requirements. While translating these requirements to facilitate systems design is an integral part of the role, the ability to conceptualise ideas into innovations that continue to push the envelope will also be an important aspect of the work.

If you are someone who can take challenges in the daily grind by its horn, we are looking for you.

Job Responsibilities

· Assist with the day to day management of the service delivery function which includes the business-related IT functions.

· Work with business users to gather business requirements, perform user acceptance testing (UAT)

· Documentation of test scenarios and test scripts provided by business users

· Analyse compatibility of system and follow up on test defects

· Plan for and oversee preparation of documentation of each project phase (business requirements, functional specification, project plan, test strategy, test plan, etc), training and support in new/modified applications.

· Create clear, accurate and unambiguous technical documentation including detailed test plans, test cases, testing procedures and test results in accordance with company defined standards and methodologies.

· Collaborate and partner closely with business managers, development leads, test leads and production support teams to ensure requirements are gathered correctly and software is tested to highest quality.

Job Requirements

· Diploma/Degree in Computer Science or Information Technology from a recognized institution

· The qualified candidate is expected to have a thorough understanding of software development life cycle and an experience in managing and delivery of the software development in an enterprise environment.

· Working knowledge of testing. Net applications and prior evidence of QA process improvement through automation.

· Successful delivery of client/server and web application project is an advantage.

· Strong analytical, problem solving and documentation skills.

We are seeking a detail-oriented and resourceful Operations Support Specialist who is passionate about enhancing operational efficiency and making a positive impact on an emerging team. The ideal candidate has experience working across medium to large-sized teams with diverse stakeholders, excels in solving ambiguous challenges, and will come with some knowledge of APIs and SQL.

Responsibilities:

• Run daily standup meetings and monitor/manage daily customer support tickets for prioritization and triage.
• Update the status page for product issues when necessary.
• Support daily hand-over activities across different regions.
• Assist regional customers with seasonal campaigns.
• Follow internal processes to triage and support regional escalations.
• Coordinate and prepare content for regional monthly meetings.
• Notify customers about expiring API product versions.
• Track and report on operational performance and conduct ad-hoc data analyses.
• Identify and drive process improvements, contributing to operational excellence initiatives.

Essential Skills & Experience:

• 2–4 years of experience providing operations support in a technical environment.
• Customer-oriented mindset with strong empathy and understanding.
• Exceptional attention to detail, capable of executing standard workflows while adapting to evolving business needs.
• Passion for learning and understanding technical concepts.
• Creative problem-solving and troubleshooting skills.
• Proven ability to multitask and prioritize effectively in a fast-paced environment.
• Experience in using SQL for data driven analysis and investigation.

This is a long-term contract role.

Job Description & Requirements

We are seeking motivated individuals to join us as a Business System Analyst. In this role, you will be responsible for analyzing business processes and making sense of data and identifying areas for data representation improvement. You will also help to solve basic office IT issues with the help of an IT vendor, as and when needed to optimize operational efficiency. You will work closely with various departments to gather requirements, design solutions, and ensure successful implementation.

Job Description:

• Discuss with internal end users / business stakeholders to develop a thorough understanding of their needs and identify, analyze and translate these business requirements into technical specifications.
• Develop and manage Management Information System reports (e.g Sales, Inventory, Staff and Outlet performance) and Dashboards, integrating ongoing requirements and new features based on requirements provided by business users.
• Improve systems by studying current processes; designing modifications. For example, automate processes by developing scripts and codes from MS SQL database to supplement SAP system.
• Design scripts to handle errors from source documents to check for accuracy and inconsistencies before upload to analysis platform.
• Provide user training and support to ensure effective utilization of dashboards and IT solutions.
• Provide daily SAP helpdesk support, troubleshoot on first level simple user SAP issues for local operations and escalate to the vendor if neccesary.
• Provide on-going support on in-house CRM application, its analysis platform including tablets and network maintenance.
• Liaise closely with vendors and group IT in project implementation, application testing, supporting application patching and upgrades
• Maintenance knowledge of server and office equipment including laptop/printers and business email setup
• Day to day system support for software, hardware and network issues, if need arises
• Maintain system protocols by writing and updating procedures

Skills and Experience Required:

• Preferably at least 2 years of relevant working experience implementing or managing MS SQL, central data warehouse and managing analysis platform
• Good Experience in Python, SQL (database), Power BI, VBA is an added bonus.
• Degree/Diploma in Data Analytics/Computer Science/Information Technology or any other relevant qualifications preferred.
• Proven competency with systems and have been key-user or involvement in business systems implementation, upgrade or management
• Knowledge of Microsoft Windows, basic Network Administration, basic Hardware and Software knowledge
• Ability to prioritize tasks and manage time effectively.

• Degree holder with >5 years of experience in performing AML/KYC duties (preferably CDD) within the financial service sector
• Strong logical reasoning skill; can consume a multitude of information to draw reasonable conclusion on a scenario in a structured manner
• Respectful and professional when challenging a past decision or quality of work
• Can manage pressure from high volume
• Fluent and articulate in both spoken and written English
• Self-started, team player; can work with stakeholders from other BUs.
• Experience with Detica appreciated, but not mandatory
• Candidates with Less 5 years of experience (3-5 Years) will be considered as L2 KYC Analyst.

At Optiver we operate without bureaucracy, without hierarchy and without egos. We seek to continuously improve our approach to pricing, execution and risk management. We believe that the rigour with which we approach these problems is a source of competitive edge. We have an appetite to diversify and improve and are always looking for great new talent to bring fresh ideas and perspectives to our trading team. We are uniquely placed in the market with a combination of access to great liquidity through our market-making desks and a progressive risk appetite to leverage upon that.

An exciting opportunity exists for a dynamic Market Risk Analyst to join the growing team at Optiver Singapore. To keep us at the forefront of an ever-changing trading environment, you’ll create and improve our current risk framework and monitoring tools. You’ll analyse risk and market data to solve practical problems.

WHO WE ARE:

Optiver is a tech-driven trading firm and leading global market maker. For over 35 years, Optiver has been improving financial markets around the world, making them more transparent and efficient for all participants. With more than 1,600 employees in offices around the world, we’re united in our commitment to improve the market through competitive pricing, execution and thorough risk management. By providing liquidity on multiple exchanges across the world, we actively trade on 70+ exchanges, where we’re trusted to always provide accurate buy and sell pricing – no matter the market conditions.

Founded in 2021, Optiver's Singapore location is our ninth global office. As a fast-growing office, we have the feel of a start-up, but the backing of a large multinational trading firm. In Asia Pacific, Optiver was one of the first global market makers to establish a presence in the region, with the incorporation of Optiver's APAC head office in Sydney in 1996. Since then, we have expanded our footprint by establishing offices in Taipei (2005), Hong Kong (2007), Shanghai (2012), and Mumbai (2024).

WHAT YOU’LL DO:

As a Market Risk Analyst, you will:

• Analyse market risks of our trading positions in all relevant markets & asset classes
• Build out the existing market risk management governance and control framework
• Advise on limit requests, policies and methodologies around our trading strategies
• Be involved in risk projects that strengthen our risk position, whilst involving multiple stakeholders across the organization
• Work with our software engineering teams to improve our risk systems and support new business

WHAT YOU’LL NEED:

• At least 3 years of experience in a risk, quantitative trading/research or related role
• An adept communicator
• Have good planning and organisational skills, with strong attention to detail
• Have a natural curiosity
• Proactive by nature and can work autonomously
• Enjoy working in a collaborative environment
• Have a practical mindset with the ability to remain calm in a crisis
• Experience with coding (VBA, Python, Matlab or other) is a plus

WHAT YOU’LL GET:

• The chance to work alongside diverse and intelligent peers in a rewarding environment
• We offer competitive remuneration, including an attractive bonus structure and additional leave entitlements
• Corporate health insurance
• Training, mentorship and personal development opportunities
• Weekly in-house chair massages
• Daily breakfast and lunch
• Regular social events including an annual company trip
• A work-from-home allowance and support

As an intentionally flat organisation, we believe that great ideas and impact can come from everyone. We are passionate about empowering individuals and creating diverse teams that thrive. Every person at Optiver should feel included, valued and respected, because we believe our best work is done together.

Our commitment to diversity and inclusion is hardwired through every stage of our hiring process. We encourage applications from candidates from any and all backgrounds, and we welcome requests for reasonable adjustments during the process to ensure that you can best demonstrate your abilities.

Optiver encourages Singapore nationals to apply.

ERP Business Analyst (2-Year Contract)

The ERP Business Analyst will be responsible for evaluating business processes, identifying opportunities for optimization, and implementing ERP solutions that improve overall efficiency and productivity. This role requires a strong knowledge of ERP systems, excellent analytical capabilities, and effective collaboration with various stakeholders.

RESPONSIBILITIES

1. ERP Implementation and Support:Lead ERP system implementations, ensuring they align with business objectives and requirements.
   Provide continuous support and maintenance for ERP applications, troubleshooting issues as they arise.
   Manage user roles and permissions within the ERP system.
   
2. Business Process Analysis:Assess current business processes and workflows to identify areas for enhancement.
   Collaborate with stakeholders to gather requirements and create detailed specifications for ERP solutions.
   
3. Project Management:Oversee ERP-related projects from initiation to completion, ensuring timely delivery within budget limits.
   Work with cross-functional teams to ensure smooth integration of ERP systems.
   Prioritize service and change requests, and collaborate with the IT Project Manager to ensure vendors meet their SLAs.
   Conduct user acceptance testing for application patches and enhancements.
   
4. Training and Documentation:Develop and deliver training sessions for end-users to ensure proper ERP system usage.
   Create and maintain thorough documentation for ERP processes, configurations, and user guides.
   
5. Data Analysis and Reporting:Utilize ERP systems to generate accurate reports, providing insights to support business decision-making.
   Create and manage financial reports based on the organization’s financial requirements.
   Ensure data integrity and consistency across all ERP modules.
   
6. Other Responsibilities:Perform any additional duties and manage projects as assigned.
   

REQUIREMENTS:

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, Finance, or a related field.
• 3+ years of experience as an ERP Business Analyst or similar role. Experience in ERP system upgrades and migrations, particularly within finance modules, is preferred.
• Strong expertise in ERP systems (e.g., SAP, Oracle, Microsoft Dynamics). Familiarity with business process modeling and improvement techniques is a plus.
• Certifications in project management (e.g., PMP) or ERP systems (e.g., SAP Certified Application Associate) are advantageous. Experience with SQL and data management tools is also desirable.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal abilities.
• Proficiency in project management methodologies and tools.
• Ability to work both independently and collaboratively within a team.

Interested candidates, who wish to apply for the advertised position, please apply now for the below role
We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• Monitor global crude oil markets trend, analyse price and premium movements, spreads, and market indicators to identify trading opportunities.
• Evaluate the factors influencing crude oil prices and premiums, including production levels, geopolitical risks, market speculation, and transportation logistics etc…
• Analyse and provide forecast on global and regional demand for crude oil, focusing on economic growth, transportation trends, industrial usage, and government policies.
• Evaluate supply factors, including production capacity, strategic reserves, OPEC decisions etc…
• Provide insights into how supply-demand dynamics influence crude oil pricing and trading strategies.
• Prepare daily, weekly, and monthly market reports for the trading team.
• Maintain and update databases of market data, trade information, and historical price data.
• Develop and maintain analytical models and tools to support trading decisions.

Requirements:

• Degree in Business Analyst, International Trading, Economic or any related field
• At least 2 years’ experience in trading, market analysis, or a related role within the oil and gas industry
• Strong understanding of global crude oil markets, including pricing methodology, premiums, supply, and demand dynamics etc…
• Proficiency in trading platforms and data analysis tools
• Proficiency in speaking and writing Mandarin is essential for effective communication with China counterparts and head office

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

· Perform Source of Wealth reviews and support on client onboarding

· Min Bachelor Degree in Banking & Finance or any relevant areas

· Min 2 years of experience in KYC/ Source of Wealth duties handling Private banking portfolio

· 6 months Contract – Extendable/ Convertible

· Basic Salary up to $ 5400 / Raffles Place

Job Responsibilities:

· Perform KYC/ Source of Wealth reviews of new and existing clients (periodical revisions)

· Conduct checks and due diligence on these clients primarily looking out for PEP/Adverse news/information that may be detrimental to the reputation of the bank

· Communicate closely with Front Office on the collection of the KYC documents/information

· Assessment of money laundering, fraud, reputational risk and sanctions risk factors

· Enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and processes.

· Inputting and Maintenance of the Static Data/Accounts of the Clients into the KYC Database

· Participate in Projects and perform UAT testing assigned by the Manager

· Other ad-hoc screenings or duties assigned by the Manager

Job Requirements:

Min Bachelor Degree in Banking & Finance or any related qualifications.

Min 2-3 years of experience in KYC / Source of Wealth area handling Private banking portfolio

Strong computer skills especially in Microsoft suite

Good communication skills and detailed personnel

How to Apply

Interested candidates kindly send your resume over to me at [email protected]

and attention to Celine Lee (R1982802) with the position title stated above. Alternatively, you may reach out to me via whatsapp at +65 8869 8708

I regret to share that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Celine Lee

EA Licence No. 11C5502

Registration No. R1982802

Responsibilities

• Conduct comprehensive commercial due diligence and research on companies in the marine, energy, and commodities sectors.
• Prepare detailed profile reports covering company background, operations, financial status, performance, and market reputation.
• Develop concise final assessments and company ratings based on research findings and specific business needs.
• Collaborate with cross-regional teams, including counterparts in the UK, Americas, and Europe, to ensure high-quality research output.
• Maintain proactive communication with clients to understand and address their specific research and reporting requirements.
• Collect and analyze various data sources efficiently to meet tight deadlines for report delivery.
• Stay updated with global economic trends, current affairs, and industry developments relevant to the marine, energy, and commodities markets.
• Present findings and reports in clear, structured, and grammatically correct English, ensuring accuracy and coherence.

Requirements:

• Bachelor's degree in Business, Finance, or a related field, or an equivalent professional qualification.
• Minimum of 2-3 years of proven experience in a business or risk management capacity.
• Strong analytical skills, with the ability to interpret complex data and provide insightful conclusions.
• Excellent written and verbal communication skills, paired with an ability to work independently and under tight deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4WYR8Y7

Position Overview:

We are seeking a dynamic and detail-oriented professional to join our team as an Accounts and Admin Executive. This role will provide multifaceted support in administration, accounting, and human resources, as well as assist in various matters within the department, ensuring the smooth and efficient operation of our business.

Basic Salary 3,500 to $4,000 + bonus and benefits

Key Responsibilities:

• Manage accounts receivable and accounts payable, including processing invoices and payments.
• Prepare and issue invoices to customers for services rendered.
• Assist in any other finance-related matters as required.
• Provide comprehensive administrative support across HR, Accounts, and Marketing teams.
• Assist with day-to-day operations of the HR & Admin functions and duties
• Assist with HR-related tasks, including employee records, and recruitment coordination.
• Assist in claims submission, government grants, insurance, etc
• Handle administrative tasks such as scheduling meetings and managing office supplies.
• Attend to Ad hoc general duties assigned by the Management.

Job Requirements

• Holds professional qualification in Accounting, Business Administration, or equivalent
• 3 - 5 years of experience in accounting or administrative roles.
• Proficiency in accounting software (SAGE 300) & Microsoft 365 knowledge will be an advantage
• Strong analytical skills to manage finance database.
• Attention to detail and accuracy in handling financial and administrative tasks.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

We are seeking a highly motivated and tech-savvy individual to join our team as a Smart Hands Technician. This role combines responsibilities across three key areas: Audio/Visual (AV) conference room support, Level 1 network infrastructure support, and Tier 1 service desk operations. You will play a critical role in ensuring seamless operation and resolving issues related to these diverse areas.

WHAT YOU’LL DO:

Tier 1 Service Desk

• Serve as the first point of contact for employee technical issues
• Diagnose and resolve common user problems related to software, hardware, and network access.
• Log, track, and escalate unresolved issues to appropriate teams.
• Provide clear and concise communication and technical assistance to internal users.

AV Conference Room Support

• Troubleshoot and resolve audio, visual, and connectivity issues within conference rooms.
• Assist employees with using AV equipment and ensure proper setup for meetings.
• Maintain inventory of AV equipment and report any missing or malfunctioning items.
• Maintain continuous process improvement to provide the highest quality products and services which meet the needs and requirements of internal and external customers.

Level 1 Network Infrastructure Support

• Diagnose and troubleshoot basic network connectivity issues (e.g., wired and wireless).
• Onsite Smarthands for Network operations team
• Escalate complex network issues to Level 2 support personnel.

WHAT YOU’LL NEED TO SUCCEED:

• Ability to work individually and within a team.
• Undergraduate degree in a technical field.
• 1+ years of experience as an IT Support Engineer, Analyst, or Administrator.
• Demonstrable knowledge of the following: Networking, WiFi, Mac OS, Cisco, Linux, Windows is essential.
• Experience in ticket management and triage support.
• Experience with Jira Service Management (JSM) and working to SLAs.
• Strong understanding of basic IT concepts and troubleshooting methodologies.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks simultaneously.
• Ability to work independently and as part of a team.
• Excellent customer service orientation and a passion for helping others.

PREFERRED EXPERIENCE:

• Familiarity with AV equipment, networking fundamentals, and basic troubleshooting techniques is preferred.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

• Assist with all Tier 0/1 and executive events around the globe.
• Operate and maintain streaming equipment.
• Book captioning and downlink facilities and remotely access and operate relevant equipment.
• Ensure technical success for all Live broadcasts.
• Be comfortable with Videon, WOWZA and AWS cloud streaming products and be able to assist with SRT, RIST, and ZIXI.
• Setup, integrate, and operate Live streaming equipment in video production environments.
• Interface and coordinate with technical producers and event managers.
• Mark up venue drawings with tech requirements (i.e. Power, Cabling, Projectors, Screens, etc.).
• Assist in the execution of action items for various internal projects.
• Provide consultation to internal customers for upcoming Lives.
• Assist internal customers in vendor selection, sourcing and management.
• Act as surrogate when team members are unable to attend meetings due to travel or other engagements.
• Remotely support onsite (and other) production teams to produce public Live streams.
• Develop and contribute to SOP (standard operating procedure) material and documentation around all aspects of streaming.
• Responsible for producing metrics to support the service.
• Implement and troubleshoot all aspects of signal flow in venue spaces.

WHAT YOU WILL NEED TO SUCCEED:

• 3+ Years’ Experience in Live Streaming
• 3+ Years Experience in an Event Production Role
• Familiarity with Videon, Wowza & AWS Cloud
• Travel when required

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Technical & Behavioral Competencies

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent

• 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing or supply chain Financing/accounts payable/accounts receivable.

• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved

To enhance the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.
To work with Product Managers and Operation users from all the regions (APAC/EMEA/AMERICAS) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.


Responsibilities:

Direct Responsibilities

• To ensure the business/operational objectives of the new business requirements are well defined

• Performing systematic business analysis

• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.

• Designing functional solutions & user workflows and documenting Functional Specifications.

• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.

• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.

• To validate SIT test results produced by testing team to signoff.

• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.

• Documenting/reviewing user manuals and release notes as required

• Assist in providing tactical/strategic solutions for new client requirements

• Assist in the conversion/migration exercise where necessary

• For production defects, perform functional analysis and propose solutions.

• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.



Contributing Responsibilities

• To participate in technical design reviews and contribute to improve overall solution offered.



Technical & Behavioral Competencies

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent
• 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing and supply chain Financing/accounts payable/accounts receivable.
• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.

To ensure the business/operational objectives of the new business requirements are well defined
Performing systematic business analysis
Validating business requirements to align with business/operations needs as well as IT architecture and security standards.
Designing functional solutions & user workflows and documenting Functional Specifications.
To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.
To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.
To validate SIT test results produced by testing team to signoff.

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.
Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.
Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.
Hands on database SQL knowledge.
Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.
IT Design and development exposure is a definite plus.
Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Asendia empowers businesses to grow across borders with a range of international e-commerce and mail delivery services. Launched in 2012 by La Poste and Swiss Post, Asendia has the combined expertise of over 1500 employees across 4 continents. With operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 200 countries and territories. Asendia’s heritage as a mail business is unrivalled, but today we are also at the forefront in providing e-commerce parcel solutions for e-tailers selling internationally. We provide a number of value-added services too, including returns, fulfilment and lettersshops, and we have acquired a number of companies to enhance our services, including eShopWorld a global e-commerce software business.

Asendia is committed to providing equal opportunities. In accordance with the applicable local laws, regulations, and ordinances, all qualified applicants will receive fair consideration for employment without regard to age, race, gender, religion, national origin, ethnicity, sexual orientation, marital status and family responsibilities, disability, or any other protected characteristics.

IT Analyst APAC

Role Purpose

We are seeking an IT Analyst APAC to join our team in Hong Kong or Singapore. Reporting to Lead IT Business Analysis & Quality Assurance APAC, you will act as a key liaison between cross-functional teams throughout the project implementation process and work closely together with product owners to develop a rollout plan for several IT products for the APAC region.

Your Tasks

1. Requirements Analysis:

• Collaborate with business stakeholders to gather and analyse requirements for new IT applications or enhancements to existing ones.
• Translate business needs into technical specifications and functionalities.

2. Application Development and Implementation:

• Work with development teams to design, develop, and implement IT applications.
• Ensure that applications meet quality standards, are scalable, and align with business requirements.

3. System Integration:

• Collaborate with other IT teams to integrate applications with existing systems and databases.
• Ensure seamless data flow and interoperability between different applications.

4. Testing and Quality Assurance:

• Develop and execute test plans to ensure the functionality, performance, and security of applications.
• Collaborate with quality assurance teams to identify and address issues.

5. User Support and Training:

• Provide support to end-users, addressing inquiries and troubleshooting issues related to applications.
• Conduct training sessions to ensure users are proficient in utilizing new or updated applications.

6. Documentation:

• Create and maintain comprehensive documentation for applications, including user manuals, technical documentation, and change logs.
• Document configurations, customizations, and integration points.

7. Collaboration:

• Act as a liaison and collaborate with cross-functional teams, including business analysts, developers, and IT support, to ensure the success of application projects.

Your Profile

• Degree or Diploma in Information Technology, Computer Science or related disciplines, with at least 3 years of relevant working experience.
• Knowledge in ERP systems or eCommerce systems.
• Excellent analytical and problem-solving abilities.
• Excellent communication skills with the ability to explain complex, highly technical information to non-technical colleagues using clear, simple language.
• Ability to demonstrate initiative to get things done and persevere to achieve the goals and tasks on hand.
• Ability to copy well with ambiguity and demonstrates willingness to move out of comfort zone.
• Good command of written and spoken English; Cantonese and Mandarin is an advantage.

Our Facts

Our mission is to excel in every interaction with our customers. Our values are trust, friendliness, ease of use and our commitment to sustainability.

Driving success, communicating information, and adjusting to change are essential competencies that drive our strategy in APAC.

Employees wellbeing and corporate social responsibility are at the heart of our core values. We wish to instil a strong culture of corporate social responsibility within every employee and hope to create a positive and productive environment where employees can thrive.

If this sounds like the kind of place you would like to work and the sort of role you are looking for, then get in touch, we are waiting to hear from you.

Please send your application in English to: [email protected]

Reference number “ITA_112024_ASAP”.

All personal data collected will be used for recruitment related purposes and treated in strictest confidentiality. Only shortlisted candidates will be informed. All personal data supplied will be destroyed after completion of the recruitment process.

Job Responsibilities:

• Support & Maintenance for Servers - Assist with daily monitoring of system health.
• Support & Maintenance for End Users - Provide support for laptop and desktop issues, as well as end-user concerns related to Microsoft Windows, Microsoft Office (O365), and antivirus software. Update relevant documentation for IT asset tracking, software and license management, and user manuals and guides.
• IT Projects - Participate in various end-user projects, including hardware refreshes, software updates and improvements, replacement initiatives, and new implementation projects.

Requirements:

• Bachelor’s degree in a relevant field (i.e. IT, Computer Science or Software Engineering)
• 3 to 5 years of relevant IT experience, with hands-on expertise in the following areas:

1. Windows Server and Linux Operating Systems
2. Cloud technologies (e.g., Office 365, Azure, AWS), virtualization (Hyper-V, VMware), and networking (e.g., Cisco, Aruba)

• Strong interpersonal and communication skills.
• CompTIA A+ or Microsoft Certification is a plus.
• Ability to work both independently and collaboratively in a team environment.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Department:

BANK's Techology Operations Strategic Sourcing Team to review and negotiate IT contracts with suppliers on IT initiatives across the Bank.

Job Description:

- Review and negotiate IT contracts with suppliers on IT initiatives across the Bank.
- Working in close collaboration with the Strategic Sourcing & Procurement colleagues, Group Legal and IT stakeholders to protect the Bank and to optimize the value from the supply market.
- Ensure compliance to BANK'S policies, process standards and guidelines.
- Provide advice on contracts, explain impact of contract gaps and mitigate contract risks to the stakeholders effectively and collaboratively.
- Ensure the right risk culture through strong communication lines with stakeholders and colleagues.

Job Description

• Business Development and sales activities for IT products and solutions (Network security, OT security)
• Accountable for full sales cycle from prospecting, approaching, pitching, relationship building till deal closure
• Collaborate with other members such as Presales and Delivery team to complete the sales cycle

Requirements

• Min. 1 year of sales or business development experience in IT products or solutions
• Some knowledge in Network or security/ cybersecurity related field will be a huge plus
• High level of commitment and drive, and not afraid of cold calling/ rejections
• Able to work independently as well as in a lean team

Interested applicants please click on 'Apply' button, or send your CV directly to [email protected]

We regret that only shortlisted candidates will be notified.

Tech Grid Asia Pte. Ltd.

EA Licence: 23S1737

EA Personnel: R1222762

Job Responsibilities:

• Oversee and manage IT infrastructure services, including cost, schedule, and project timelines.
• Plan, execute, and deliver internal IT infrastructure projects, ensuring compliance with policies and audit requirements.
• Coordinate with internal and external resources; report progress to stakeholders regularly.
• Identify and mitigate project risks while managing vendors to meet SLA commitments.

Job Requirements:

• Bachelor’s degree in Computer Science/IT with 5+ years of project management experience in IT or Digital Services (banking domain preferred);
• Certifications in ITIL, PMP, or CITPM are advantageous;
• Strong leadership, communication, and technical expertise in IT infrastructure, applications, and security frameworks;
• Proven track record in cross-functional project delivery and vendor management;
• Knowledge of software licensing and contract management is a plus.

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Responsibilities

• Support and maintain organization’s computer systems, desktops, and peripherals.
• Perform end user supports.
• Install and maintain IT equipment and software.
• Troubleshoot hardware and software issues.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hours, if required.

Job Specification

• 1-2 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Those who have strong technical knowledge of desktop operating systems, applications, and hardware are welcome to apply.
• Perform onsite and remote troubleshooting to resolve end users’ issues.
• Ask questions to pinpoint problem.
• Setup workstations for new employees.
• New user account creation.
• Setup and provide support for Microsoft Outlook on Users’ workstations.
• Assist in IT report generation.
• Purchase of IT equipment, including getting the quotations.
• Maintain IT asset inventory documents.

Yee Jie Ling Jaslin | EA Reg. no.: R1440114

RS Recruitment Agency LLP | EA Licence no.: 17C8809