Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

The Manager, IT DC Network is to effectively deliver stable, efficient, secure and best in class network

connectivity serving all business areas consuming network services, and to ensure that IT delivers

standardized systems and platforms for a stable, secure and efficient infrastructure for the Data Center

and other buildings.

The incumbent shall deliver IT systems to the business to efficiently support DC Operations, Security

Management and Data Center Delivery. The position shall enable the business areas responsible for, to

utilize the right IT solutions in the best manner in terms of efficiency and client focus.

Furthermore, this role shall define those standards for the IT infrastructure in alignment with all relevant

stakeholders including Security Management, Design & Engineering, Construction and Data Center

Delivery and he/she shall ensure compliance that these standards for both new buildings and retrofits are

implemented.

Main Responsibilities

• Technical and disciplinary management of the network team (Routers, Switches, WiFi, WAN lines, Rack and DC infrastructure, Network Access Control, DNS / DHCP / IP Address Management, Phone system (and telecom lines), Media and conference equipment) and DC IT infrastructure team.
• Responsible for the operation of the security systems in IT (Firewall, SIEM, VPN Gateway, Endpoint Protection, Vulnerability Scanner, Network Scan and Detection) as request and define by the IT Security team.
• Definition of IT standards for the areas of network, racks, cabling and construction requirements.
• Responsibility for the implementation according to the standard
• Responsibility for the management of purchasing as well as external suppliers
• Responsibility for adherence to schedules, especially timely ordering, and delivery.
• Reporting of status, projects, issues etc. to IT and Executive Management.
• Further development of the existing IT architecture
• Acting IT business partner for DC Operations, Security Management and Data Center Delivery
• Consult the business in the respective IT areas to identify best IT solutions to enhance business capabilities
• Management of group internal and external IT service providers and specialist groups
• Evaluation, coordination, and processing of change requests including demand management in those areas
• Responsibility for resource and delivery planning within the team
• Continuous improvement of existing processes and input in the definition of new processes
• Acting Project Manager within own area for bigger projects
• Central Budget Planning and Cost Control within own department to enhance overall efficiency
• Processing incidents and service requests in the ticket system (2nd level support)
• Participation in on-call duties

Professional Skills

• Diploma or Bachelor’s degree with a focus on (economic) computer science or equivalent work experience
• 5 or more years of professional experience in the area of network
• Experience in the management of a team would be beneficial but not mandatory
• Good communications and writing skills

Additional Requirements

• Very good knowledge and working experiences in the area of network
• Ability to quickly tap into and master new areas of responsibility
• Enforcement and persuasiveness
• High commitment and willingness to travel (10-20%)
• Integrative and independent work style, self-motivation, and team spirit
• Excellent Communication and presentation skills
• Strategic thinking individual with a structured and target-oriented approach

you will join a dynamic and focused team to develop innovative big data applications in Analytics and Artificial Intelligence (AI). As an AI/ML Engineer, you will implement core software components and contribute to the scalable design of our cloud software architecture. This is a great opportunity to be part of a talented team and craft the future of Analytics and AI in Networking. If you are an engineer passionate about new technologies and eager to enhance your skills, we would love to have you on our team!

Required Qualifications for Consideration:

3+ years of software development experience.

Proficient in end-to-end product development

Proficient in data pipeline tools such as Python, .Net Core.

Solid understanding of Big Data technologies

Familiarity with databases like MS SQL and Mango DB

Good understanding of testing methodologies and tools.

Comfortable working in a Angular environment.

Familiarity with agile development methodologies.

Experience with cloud deployment using Kubernetes and Docker.

Benefits:

• Basic salary up to 4.8k depending on experience
• Annual performance bonus (min 1 month)
• Annual increment
• Education sponsorship & fully paid external training
• Mobile reimbusement ($50/month)
• Dental claims ($250/year)
• AL starting from 15 days
• Fully covered GP medical fees
• Free company transportation from Clementi MRT

Key Responsibilities:

• Administer core system like Active Directory Services, Data Centre and server storage
• Manage communication tools like video conferencing, audio systems and telephony
• Configure and maintain network devices such as firewalls, routers, VPN and etc
• Ensure systems are backed up automatically and create disaster recovery plans
• Monitor system resources (CPU, storage) and apply patches
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met
• Write and update user guides and administration manuals
• Provide technical support to both Local and Overseas (via LAN/WAN)
• Provide L1/L2 support in IT projects
• Other IT related duties

Requirements:

• Min Diploma in IT or Computer Science, or equivalent
• Familiar with internet architecture designs (TCP/IP, DNS, DHCP, Proxy, Firewall)
• Preferably with experience of Veeam, VMware, and UNIX/Linux
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller would be advantageous
• Bilingual in English and Chinese to liaise with Chinese speaking overseas counterparts

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

About us

Azqore is a leader in outsourced banking services. We are one of the entities under Credit Agricole Indosuez Wealth Management, providing integrated solutions and quality services to our clients.

Backed up by the banking and financial strength of Crédit Agricole Group (majority shareholder with 80%) with its global presence and resources made available by Capgemini under our strategic agreement (minority shareholder 20%) and positioned as the expert partner for the digital transformation of tomorrow's Wealth Managers with a single ambition: to make S2i the technology and banking operations platform of choice for the Wealth Managers in its international markets.

Our business has a single purpose: building partnerships with tomorrow's Private Bankers and Wealth Managers, helping them adapt and develop in a fast-changing world. We do this through a comprehensive and integrated technology solution, operational services and high-quality consultancy services, backed by our quality process. All available in the 11 countries where our user

community is active, with a unique system : S2i.

Job Responsibilities:

The incident manager will be part of the Client Service team, working on the resolution of issues raised by users. Incident manager is in charge of supervising and monitoring incidents within AZQORE, lead and facilitate the resolution and closure of the incidents conforming to the SLA. He/she will engage the relevant domain experts for resolution, track the incident throughout its lifecycle and communicate the status to relevant stakeholders. As part of the incident management process, prepare and document post mortem (with action plans) for major incidents and communicate to relevant stakeholders in a timely manner.

Analysis, development and estimations activities :

- Actively collect necessary information for incident communications and incident reports action plans from AZQORE teams.

- Analyze the information gathered from experts and summarize it in a comprehensive manner.

- Activate crisis meetings and calls when necessary.

Management and supervision activities :

- Write detailed incident report and perform timely communication to the stakeholders.

- Write and adhere to incident reports action plan.

- Take part in incident management process improvement.

- Regularly update and document procedures.

Communication and client contact activities :

- Publish incident communications, updates and action plans.

- Lead crisis unit.

- Communicate necessary information to manager.

- Participate to the resolution ticket which may become an INC or not.

Control Activities:

- Ensure that SLAs and OLAs are met in terms of incidents.

- Supervize the updating and closing of corresponding incidents in the JIRA tool.

Job Requirements

- Minimum 8-10 years experience in IT client service/ incident management roles within banking industry

- Good knowledge of banking domain, operating systems, networks, applications, incident management, ITIL process.

- Technical knowledge required: Systems Architecture, applications architecture, network, virtualization, server management, desktop service, mobile, security tools, ITIL process.

About Us

DADACONSULTANTS was established in 2017 with the commitment to provide the best Recruitment Services in Singapore. We are a young headhunter team dedicated to sourcing highly competent professionals.

Our client portfolio are including global internet technology giants, hedge funds, tech startups, and other promising enterprises across different industries.

We are open to Fresh Graduates with IT/HR background OR IT/web3 talents looking to make a switch to recruitment (non-technical) role.

About The Role

• Covering the full recruitment cycle (180 or 360) from sourcing, interest engagement, interview process, and offer management to onboarding
• Providing professional recruitment services to candidates
• Sourcing and placement of suitable professionals and talents to job opportunities with our portfolio of global clients
• Bring good practices and knowledge of recruitment into the current team
• Attractive compensation package: salary+commission+bonus+reward

Our ideal candidate has :

• With 2+ years of recruitment experience and a good understanding of manpower, be passionate about the recruitment industry
• With a strong understanding and expertise of recruitment business in a certain professional field, industry, or region
• Strong communication skills and good at engaging clients and candidates
• Result-oriented, resilient, resourceful, humble, persuasive, and independent
• MOM CEI certification is preferred but not a must

For more details, please share your CV via whatsapp to +65 80399702

Job Description:

• Manage and configure computer network and IT infrastructure (Network, server, database, cloud etc.) to support and the day-to-day operations
• Establish and implement the best IT practices to ensure information security and data protection such as security policies, access control, vulnerability scan, penetration test etc. with proper documentation to ensure high level of information security and cybersecurity compliance
• Manage software, updates, system patches and hardware components and implement security measures. Regularly evaluate the potential risks to ensure IT systems (data storage, devices, Network) are safe and secure
• Provide technical support and resolve IT problems that the coworkers have with their IT systems, software or hardware
• Educating coworkers about network security and best practices for computer usage
• Other ad-hoc duties as assigned

Requirements:

• Diploma or Degree in computer science/IT/software engineering or a related field
• Min 3 years working experience in the similar positions. Professional certification (e.g. CCNS, CISSP, MCSE) will be a plus
• In-depth knowledge/experience on Windows OS, cybersecurity, Network management, or cutting-edge IT technology (AI/ML, cloud, cyber security etc.) would be an advantage
• Good communication ability, both written and verbal.
• Strong analytical, diagnostic, and problem-solving skills.
• Personable, professional demeanor, independent with minimum supervision

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work in the Headquarters overseeing 25 hotels in Singapore
• Attractive bonus

RESPONSIBILITIES:

• Troubleshoot and provide technical support to users on hardware peripherals, software, networks, servers and business applications
• Setting up computer hardware peripherals and performing server installations, administration and maintenance when required
• Ensure all hardware peripherals are updated/ installed with latest security patches/ antivirus to prevent security risks
• Hardware and software inventory upkeep to ensure inventory accuracy
• Performing and monitoring daily data backup
• Liaising with external parties on IT issues and purchases
• Provide 24/7 offsite support on a rotational basis
• Any other duties as assigned

REQUIREMENTS:

• Min 1 year of experience in related field
• Min. Diploma in Computer Studies/Science or related field of study
• Possess sound knowledge and experience in networking infrastructures and web architectures

Renumeration: ($4,200-$5,200)

40% of basic as monthly commission paid quarterly

Location: City Hall

Work Hours: Mon - Fri

Job Description

• Leverage existing relationships and cultivate new ones with key players in the physical security industry, including providers of turnstiles, CCTV, and comprehensive building management solutions
• Conduct market research to identify trends in smart workspaces and physical security, ensuring our channel strategies align with market demands and opportunities
• Train and support channel partners on our product offerings and value proposition, emphasizing the integration of smart workspace solutions with physical security systems
• Collaborate with partners to co-create tailored sales and marketing strategies, aiming to maximize market penetration and revenue growth across all channels

Job Requirements

• 2-5 years of relevant industry experience in channel sales, with a strong emphasis on smart workspace solutions, physical security systems, and IT digital transformation.
• Bachelor's degree in Business, Marketing, Technology, or a related field; or equivalent professional experience
• Strong existing network within the physical security industry, including connections to lift suppliers, commercial building facility management system integrators, and other relevant stakeholders.
• Deep understanding of the smart workspace ecosystem and physical security technologies, including turnstiles, CCTV, and building management solutions.
• Strategic thinker with a solid ability to identify opportunities for growth and expansion within the channel sales framework

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Salary: ($4,200 - $4,800) + PB + Medical + Dental + Mobile Phone Reimbursement ($50)

Location: Pandan Road

Work Hours: Mon - Fri, 8:30am - 6pm

Additional Benefits:

• Annual performance bonus
• Annual increment
• Education sponsorship and fully paid external training

Job Description

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services,
• Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service
• Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for product solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Job Requirements

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of Cyber Risk and Cyber Security; familiarity with PDPA is highly advantageous
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage
• Able to converse in English and Mandarin due to the need to liaise with overseas counterparts

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

RESPONSIBILITIES:

• Responsible for Samsung Security Solution. Technical Support for Samsung Electronic.
• Responsible for IT Security Check

REQUIREMENTS:

• Diploma or Degree in Information Security or Information System or Computer engineering or equivalent
• Good knowledge about IT system
• Good interpersonal skills
• Passion in IT security and technology

PREFERENCE:

• Keen interest and experienced in managing enterprise-level cybersecurity solutions.
• Strong IT Technical understanding and aptitude for analytical problem solving
• Enthusiasm for problem-solving and able to work in fast-pace environment.
• Team player with high initiative, self-motivation and results-oriented mind-set
• Experienced in complex secured network design, VPN and WLAN implementation.
• Good communication, documentation, organizational and interpersonal skills
• Experience with networking, system administration and infrastructure architecture

Work location: 61 TAI SENG AVENUE PRINT MEDIA HUB @ PAYA LEBAR IPARK

Please only apply via direct application on this MyCareersFuture website.

Or, email your CV and indicate Job Title as email subject to the following: [email protected]

Only shortlisted candidates will be notified.

Job Overview:

We are seeking for a skilled and motivated individual to join our vibrant and dynamic team as our in-house IT Support Specialist.

As an established interior designing and renovation company with around 50 executives, we are committed to deliver exceptional services and transforming spaces into inspiring environment.

The primary responsibilityvof this role is to provide technical assistance and support to our employees, ensuring seamless operations and efficient utilization of IT resources.

Your expertise will contribute to the success of our company by maintaining a robust IT infrastructure and resolving any technical issues that may arise.

Job Description & Requirements:

· Provide first-level technical support to employees through various channels such as in-person, phone, email, or remote access tools.

· Diagnose and resolve hardware and software issues, including desktops, laptops, printers, mobile devices, and other peripherals.

· Perform technical escalation to 3rd party vendor.

· Install, configure, and upgrade computer hardware, operating systems, and software applications.

· Set up and maintain user accounts, permissions, and security settings.

· Assist in the management and maintenance of the organization's network infrastructure, including switches, routers, and wireless access points.

· Monitor and respond to system alerts, ensuring the availability and optimal performance of all IT systems.

· Collaborate with 3rd party vendor to implement and maintain backup, disaster recovery, and security protocols.

· Document and maintain IT inventory, including hardware and software licenses, and track service requests and resolutions using a ticketing system.

· Provide training and guidance to employees on the effective use of hardware, software, and other IT tools.

· Stay up-to-date with the latest trends and technologies in IT support and recommend improvements to enhance the organization's IT infrastructure and processes.

IT Sales Account Executive/Manager (Government Projects)

As part of a dynamic sales team responsible for identifying and developing key government accounts, you should be adept at spotting new opportunities and be required to operate outside your comfort zone to achieve results.

Responsibilities:

• Identify, develop and manage accounts to achieve sales targets
• Lead, strategise and drive the sales bid process to secure new business deals
• Promote company’s consultancy, solutions and software
• Work with team of pre-sales consultants to prepare tender proposals and presentations

Prerequisites:

• Degree or Diploma in Computer Science, Marketing or Business
• Minimum 3 years of sales experience in corporate function, experience in handling government accounts will have added advantage
• Sales experience in handling government accounts will have added advantage
• Excellent presentation, communication and interpersonal skills
• Sales and Account Management in government sectors (SI) is an added advantage
• Proven track record in winning tenders and deals in the government sectors (SI) is an added advantage

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Description

You will be part of the End-User support team that is responsible to manage the day-to-day support for faculties, schools and departments. You will work across a broad range of technologies and liaise across multiple areas of the business to support incidents, problems and requests and be responsible for answering IT requests via phone, email and IT Ticketing System.

Duties and Responsibilities

• Supervise and manage a team of IT desktop support engineers to provide effective and timely IT desktop support, advice, guidance and timely problem resolution to achieve desired operational outcomes.
• Manage day-to-day work activities of a team, including rostering, customer experience, SLA and prioritising and allocating service tickets.
• Provide level 1.5 technical support and advice to users on EUD related issues or queries.
• Provide effective and timely day-to-day End-User device support, advice, guidance and diagnosis, and timely problem resolution.
• Maintain PCs/laptops, mobile devices, IP phone systems, printers and peripherals, etc.
• Support the use of End-User devices such as PC, laptops, tablets and mobile devices running on MS Windows, Linux, Mac OS, iOS, Android, etc.
• Support the use of IT applications such as O365, Faculty software and utility applications e.g., Adobe, Zip, etc.
• Provide technical consultation and advice to users on End-User devices.
• Work closely with technical teams to provide technical solutions.
• Assist IT Business Partner with miscellaneous administrative and management duties.

Qualifications

• Diploma in Computer Science / Information Technology / Software Engineering or equivalent.
• Minimum 5 years of working experience with 2 – 3 years of team lead experience in managing and supervising a team.
• Good knowledge on basic networks, security, printers, desktops/ laptops/mobile devices, endpoint security and imaging.
• Good experience in troubleshooting MS Windows Operating Systems, Linux, Mac OS, iOS, Android and vulnerability resolutions
• Good customer service, communications and problem-solving skills.
• Knowledge in ITIL processes will be an advantage
• Good communication skills.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Description

Shared Services serves as professional IT partners to the University's departments, providing reliable, high-quality, and responsive user-centric services. As part of a dynamic team, you will take on dual roles as an IT Business Partner and Associate Architect. Your responsibilities will include managing day-to-day operational and systems support for a cluster of research institutions and faculties. Additionally, you will be involved in architecting and administering security operation tools to enhance the security posture of systems campus-wide.

Duties and Responsibilities

The duties and responsibilities of the Associate Architect include:

• Perform routine administration tasks for systems and security tools, ensuring they meet business needs and that system improvements are successfully implemented.
• Implement remedial actions for system and IT component failures.
• Respond to service requests and business IT requirements for cluster groups, providing IT solutions across various technologies, including standalone physical servers with GPU, storage arrays, virtualization, distributed networks, firewalls, network-attached storage, web servers, application services, and database technologies.
• Engage in system capacity planning, fault management, performance and configuration management, software upgrades, and applying security patches.
• Plan and oversee the upgrade of infrastructure components and tools before they reach end-of-life (EOL) or end-of-support (EOS).
• Evaluate future technologies and assess the suitability of software and hardware upgrades and technology solutions.
• The duties and responsibilities of IT Business Partner include:
• Manage the duty roster of assigned staff supporting the IT needs of the department cluster.
• Ensure service requests are followed up by the appropriate service team.
• Engage, support and advise business users by proactively following up on issues, feedback and escalation to ensure timely resolution.
• Collaborate with Central IT team and SMEs to provide expert advice to business users on IT matters, including IT policies, Operations, compliances and other related topics
• Drive and oversee the resolution of operations and any critical incidents impacting IT service deliverables.
• Establish priorities for IT operation and support activities, initiatives, and incident resolution.
• Continuously review and streamline on processes to enhance productivity and improve business user’s experience.
• Monitor and track the achievements and key performance indicators (KPIs) of both the NUS team and vendors.
• Enforce processes and systems to ensure that all infrastructure systems, platforms, data, and databases comply with existing regulatory and organizational policies and compliance requirements.
• Provide input for IT operations and support strategy planning.
• Lead and oversee the team in audit response and closure of audit findings.
• Determine and implement corrective actions to address non-compliances with SLAs, KPIs, and audit findings.

Qualifications

1. A university degree in Computer Science, Information Systems, Computer Engineering, or a related discipline.
2. Over 8 years of hands-on experience in IT, specifically in systems administration, virtualization, network and firewall administration, web server technologies, systems security, operational and security tools management.
3. More than 3 years of experience in providing infrastructure solutions.
4. Strong knowledge and understanding of various operational and security frameworks and best practices, such as ITIL and ISO27001.
5. A fast learner and a team player with a passion for applying technology to solve business problems.
6. Strong analytical skills and attention to detail, with the ability to delve deeply into issues when required.
7. Demonstrated problem-solving abilities.
8. Excellent communication and interpersonal skills, with the ability to interact effectively with various levels of stakeholders.
9. Proficient technical knowledge and hands-on experience in at least one or more of the following technologies:

- Linux and/or Windows Servers Operating Systems administration.
- Microsoft Windows Clustering and Active Directory.
- Systems Security and Operational tools such as HCL BigFix, Trend Micro Vision One, and Splunk.
- VMware virtualization and public cloud platforms such as Azure and AWS.

FUNCTIONS & RESPONSIBILITIES

1. Oversee the implementation, maintenance, and optimization of IT systems for both office and vessels, ensuring they meet operational needs.

2. Manage network infrastructure, including onboard communication systems, ensuring reliability and performance.

3. Develop and enforce security protocols to protect sensitive data related to vessel operations and company information.

4. Conduct regular security assessments and audits to identify vulnerabilities and ensure compliance with industry regulations.

5. Provide technical support for both office staff and vessel crews, addressing IT issues promptly to minimize operational disruptions.

6. Implement remote support solutions for vessels to facilitate quick resolution of technical problems.

7. Lead IT projects related to software implementation, system upgrades, and technology integration across the fleet.

8. Coordinate with various departments to align IT initiatives with business objectives and operational requirements.

9. Manage the IT team by recruiting, training, and mentoring staff to enhance their skills and performance.

10. Foster a collaborative environment that encourages innovation and continuous improvement in IT practices.

11.Prepare and manage the IT budget, ensuring cost-effective solutions are implemented while meeting operational needs.

12.Monitor expenditures related to IT projects and equipment purchases, ensuring adherence to budgetary constraints.

13. Develop training programs for staff on new technologies, software applications, and best practices in IT security.

14. Ensure that all employees are equipped with the necessary skills to utilize technology effectively in their roles.

15. Maintain accurate records of IT systems, policies, procedures, and incident reports.

16. Prepare regular reports on IT performance metrics, project status updates, and security audits for senior management review.

Qualifications:

1. A bachelor’s degree in Computer Science, Information Technology, or a related field is required; a master’s degree is preferred.

2. A minimum of 5-10 years of experience in IT management or a similar role is essential.

3. Experience in the maritime or shipping industry is highly desirable but not mandatory.

4. Strong knowledge of network administration, data security practices, and enterprise software systems relevant to shipping operations (e.g., ERP systems).

5.Proficiency in troubleshooting hardware/software issues both onshore and onboard vessels.

6. Proven experience managing teams effectively with strong interpersonal skills to foster collaboration.

7. Ability to lead projects from conception through execution while managing resources efficiently.

8. Excellent problem-solving skills with a strategic mindset to identify technology needs and opportunities for improvement.

9. Capability to conduct risk assessments related to data security and operational efficiency.

10. Strong verbal and written communication skills to convey technical information clearly to non-technical stakeholders.

11. Ability to train staff on new technologies effectively.

Responsibilities:

• Provide first-level helpdesk and end-user support.
• Install, configure, and maintain hardware, software, networks, printers, and scanners.
• Monitor and manage network infrastructure and connectivity (patch panels, UPS, routers, switches, firewalls, VPN, etc.).
• Administer physical and virtual servers, including patching and updates.
• Manage user accounts (Active Directory, LDAP) and troubleshoot and resolve system and network issues.
• Perform equipment repairs and replacements as needed and oversee backup operations.
• Maintain documentation and create relevant support reports.
• Support application rollouts and maintain software license records.
• Manage IT assets, inventory, and supplies.
• Coordinate with vendors for procurement and maintenance.
• Test and evaluate new technologies.

Requirements:

• 3-4 years of experience in end-user IT support or a computer operations environment.
• Proficiency in installation, configuration, migration, and maintenance of servers, PCs, OS, and software.
• Strong troubleshooting skills for Windows 10/11 and experience with Windows Server 2012/2016/2021.
• Experience with Active Directory, email accounts, Symantec Endpoint Protection, and Veritas Backup Exec.
• Basic networking (DNS, DHCP, VLAN) and advanced printer/peripheral troubleshooting.
• Interest in learning new technologies; cybersecurity knowledge is a plus.

To Apply:

Interested candidates who wish to apply for the advertised position, please click on “Apply Now” and “ATTN: HL”

Loh Hui Ling | Registration No: R24122909 | EA Licence No: 12C6253
Dynamic Human Capital Pte. Ltd. | 2 Kallang Avenue #03-08 CT Hub Singapore 339407

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g., NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

RECRUITMENT BOARD

VINOVA – WORLD-CLASS MOBILE AND WEB DEVELOPMENT SERVICES

FOR STARTUPS & ENTERPRISES SINCE 2010.

We, VINOVA (VIbrant inNOVAtors), earn respect from customers for being committed to quality, flexibility and speed. With its headquarters in Singapore and offices in Vietnam, Vinova has an impressive portfolio of clients, including Cho Tot, Prudential, Samsung, HITACHI, Nestle, SingTel, ChateauAsia, OCBC Bank, IAG, MARS, Singapore Power, and many others. Vinova offers a dynamic, professional, and creative work environment where employees are encouraged to push their limits.

Our dedication to innovation has earned us a place among the Top 10 Mobile Application Development Companies in Singapore by Top Asia Corporate Ball, High-Growth Companies Asia-Pacific 2024 by Financial Times, Singapore’s fastest-growing companies 2024 by The Straits Times.

Job Title: Senior IT Sales

Location: Singapore

Department: Sales Department

Position Overview:

We are seeking a motivated and results-driven Senior IT Sales professional to join our team. The ideal candidate will have a strong background in B2B IT sales, a proven ability to build and maintain customer relationships, and a passion for identifying new business opportunities. This role requires excellent communication skills, a customer-focused approach, and the ability to collaborate with technical teams to deliver tailored solutions to clients.

Roles & Responsibilities

• Identify and acquire new leads, as well as maintain and grow relationships with existing customers.
• Conduct market research to identify potential clients, explore new markets, products, and services, and uncover business opportunities.
• Build and nurture long-term relationships with key stakeholders to drive repeat business and customer loyalty.
• Deliver impactful sales presentations to potential clients, demonstrating the value of our IT services and solutions.
• Manage the entire sales process, from initial contact to closing deals, ensuring client satisfaction throughout.
• Follow up with clients to address any concerns, answer questions, and provide tailored solutions based on their specific needs.
• Collaborate with the Technical Solution, Pre-sales team and Delivery team to prepare and customize quotations, proposals, and bid documents that align with client requirements.
• Ensure all documentation and contracts are accurate, well-organized, and reflect the agreed-upon terms.
• Monitor the progress of proposals and bids, and adjust as needed to increase the likelihood of winning deals.
• Once a project is secured, work closely with the project and delivery teams to ensure a smooth handover, providing them with all relevant details and client expectations.
• Stay involved in the project life-cycle as needed to maintain client satisfaction and address any arising issues.
• Assist with any other tasks as assigned by management, contributing to the overall success of the sales team and company.

Qualifications & Requirements

• Diploma or bachelor’s degree in Sales, IT or related fields.
• Minimum 03 years of sales experience within the IT industry, with a strong focus on B2B sales.
• Experience in IT consulting or IT application development is a plus.
• Experience in global markets, particularly in the APAC region.
• Willingness to learn and strong desire to achieve high performance in a competitive IT sales environment.
• Proficient in Microsoft Office suite with strong presentation and communication skills.
• A high standard of work quality, with attention to detail and commitment to meeting deadlines.
• Excellent negotiation, interpersonal skills, with the ability to build rapport and trust with clients.

Benefits:

● Competitive salary and performance-based bonuses.

● Opportunities for professional development and growth.

● A collaborative and innovative work environment.

● Employee recognition and reward programs.

Join Vinova, and be part of a vibrant and innovative team that thrives on creativity and excellence.

Contact information

Vinova Headquarters: Singapore

Vietnam Offices: HCMC, Ha Noi, Da Nang

Email: [email protected]

Website: https://vinova.sg/

Oracle delivers world class Linux and virtualization solutions for international business customers. We are seeking a Principal Account Manager that can sell our solutions to senior business and technical decision makers in major global corporations.

Oracle Linux enables organizations to meet future needs by providing optimal application performance, minimal downtime, reduced security and corporate compliance risk and lower total operating costs. We aim to make Oracle Linux the world leading Linux distribution. Oracle Linux Premier Support provides world class global 24x7 support and problem resolution in 145 countries. We believe the quality of this support is unmatched by any other provider and includes access to new versions of the distribution, high availability tools, back porting, bug fixes and patch updates all packaged within a 10-year life cycle support model. (https://www.oracle.com/linux/)

Oracle Virtualization enables customers to rapidly deploy critical enterprise application and private cloud infrastructure solutions. Oracle Virtualization facilitates the deployment and operation of your enterprise applications on a fully certified platform to reduce operations and support costs while simultaneously increasing IT efficiency and agility. Going beyond simple server consolidation, Oracle Virtualization server virtualization is designed to enable rapid enterprise application deployment and simplify lifecycle management. (https://www.oracle.com/virtualization/)

Oracle VirtualBox, the world’s most popular open source, cross-platform, virtualization software, enables developers to deliver code faster by running multiple operating systems on a single device. IT teams and solution providers use VirtualBox to reduce operational costs and shorten the time needed to securely deploy applications on-premises and to the cloud. (https://www.oracle.com/ph/virtualization/virtualbox/)

Position Details:

Selected candidate will be responsible for attaining a revenue goal within an assigned territory. The individual will also identify opportunities for Oracle’s Services and solutions at existing Enterprises where Oracle is currently in place, as well as opening the door within IT organizations at new customers in the territory.

Essential Responsibilities:

• The selected candidate will be responsible for driving business in the assigned territory.
• Develop new business by driving sales in new Accounts.
• Developing and executing account plans to achieve targets:
• Cold calling, prospecting, qualification, account mapping and presentations.
• Effectively utilize available Oracle’s Sales tools for pipeline development, tracking opportunity progress (Forecasting), developing monthly, quarterly level forecasts.
• Responsible for all aspects of the selling process - Identify, Qualify, Sell, Close and Administer.
• Identify and Generate leads by using networking and other sales tools.
• Qualify, Sell and Close.
• Identify key steps to close sale, identify decision maker and influencers, etc.
• Determine Availability needs and Objectives.
• Gain agreement of proposed solution / Services, tying back to customer business drivers.
• Close significant $ sales across multiple Accounts across assigned territory.
• Administer: Accurate Forecasting of business & keeping records in the internal systems updated

Job Description:

• 5+ years of sales experience in Services and Solutions domain.
• Conversant in Bahasa as the person in this position will need to work with customers and partner in Indonesia, knowing other Asian languages is an added advantage
• Ability to make presentations & excellent communication skills.
• Aggressive selling approach and yet be a good team player.
• Strong network of relationships with key decision makers in small/medium & large sized companies and ability to leverage these relationships for generating new business for Oracle.
• Leverage current / running customer contacts and be able to generate revenue within first 30 days.
• Experience with Lead generation and sales closure.
• Strong exposure on handling the assigned Market.
• Track record of managing relationships with large accounts.
• Perseverant with ability to meet deadlines and targets.

Key Success Criteria:

• Ramp up on Oracle’s Linux/ Oracle VM/ support services within 2-3 weeks.
• Building pipeline within 4-6 weeks.
• Build forecast for the quarter within 6-8 weeks.
• Book business within 60 days.
• Cold/customer calling is an integral & most important aspect of this job profile

To provide excellent service to our clients and ensure recommendations are done based on customers’ concerns.

To achieve personal sales target and assist in achieving monthly sales target set out for the branch.

To motivate staff in building teamwork and create a good working environment.

To assist the Branch Manager to run the outlet efficiently and effectively.

To create teamwork among colleagues & good communication.

To assist in making cold-calls to customer

To accept any additional responsibilities assigned to you by the management.

Oracle delivers world class Linux and virtualization solutions for international business customers. We are seeking a Principal Account Manager that can sell our solutions to senior business and technical decision makers in major global corporations.

Oracle Linux enables organizations to meet future needs by providing optimal application performance, minimal downtime, reduced security and corporate compliance risk and lower total operating costs. We aim to make Oracle Linux the world leading Linux distribution. Oracle Linux Premier Support provides world class global 24x7 support and problem resolution in 145 countries. We believe the quality of this support is unmatched by any other provider and includes access to new versions of the distribution, high availability tools, back porting, bug fixes and patch updates all packaged within a 10-year life cycle support model. (https://www.oracle.com/linux/)

Oracle Virtualization enables customers to rapidly deploy critical enterprise application and private cloud infrastructure solutions. Oracle Virtualization facilitates the deployment and operation of your enterprise applications on a fully certified platform to reduce operations and support costs while simultaneously increasing IT efficiency and agility. Going beyond simple server consolidation, Oracle Virtualization server virtualization is designed to enable rapid enterprise application deployment and simplify lifecycle management. (https://www.oracle.com/virtualization/)

Oracle VirtualBox, the world’s most popular open source, cross-platform, virtualization software, enables developers to deliver code faster by running multiple operating systems on a single device. IT teams and solution providers use VirtualBox to reduce operational costs and shorten the time needed to securely deploy applications on-premises and to the cloud. (https://www.oracle.com/ph/virtualization/virtualbox/)

Position Details:

Selected candidate will be responsible for attaining a revenue goal within an assigned territory. The individual will also identify opportunities for Oracle’s Services and solutions at existing Enterprises where Oracle is currently in place, as well as opening the door within IT organizations at new customers in the territory.

Essential Responsibilities:

• The selected candidate will be responsible for driving business in the assigned territory.
• Develop new business by driving sales in new Accounts.
• Developing and executing account plans to achieve targets: Cold calling, prospecting, qualification, account mapping and presentations.
• Effectively utilize available Oracle’s Sales tools for pipeline development, tracking opportunity progress (Forecasting), developing monthly, quarterly level forecasts.

Responsible for all aspects of the selling process - Identify, Qualify, Sell, Close and Administer.

• Identify and Generate leads by using networking and other sales tools.
• Qualify, Sell and Close.
• Identify key steps to close sale, identify decision maker and influencers, etc.
• Determine Availability needs and Objectives.
• Gain agreement of proposed solution / Services, tying back to customer business drivers.
• Close significant $ sales across multiple Accounts across assigned territory.
• Administer: Accurate Forecasting of business & keeping records in the internal systems updated

Job Description:

• 8+ years of sales experience in Services and Solutions domain.
• Conversant in Bahasa as the person in this position will need to work with customers and partner in Indonesia, knowing other Asian languages is an added advantage
• Ability to make presentations & excellent communication skills.
• Aggressive selling approach and yet be a good team player.
• Strong network of relationships with key decision makers in small/medium & large sized companies and ability to leverage these relationships for generating new business for Oracle.
• Leverage current / running customer contacts and be able to generate revenue within first 30 days.
• Experience with Lead generation and sales closure.
• Strong exposure on handling the assigned Market.
• Track record of managing relationships with large accounts.
• Perseverant with ability to meet deadlines and targets.

Key Success Criteria:

• Ramp up on Oracle’s Linux/ Oracle VM/ support services within 2-3 weeks.
• Building pipeline within 4-6 weeks.
• Build forecast for the quarter within 6-8 weeks.
• Book business within 60 days.
• Cold/customer calling is an integral & most important aspect of this job profile

Job Summary:

• Industry: Healthcare
• Working location: Queenstown
• Employment type: Permanent, full-time

Job Responsibilities:

• Assist the team with day-to-day operations of RISPACS, NGEMR systems, and Diagnostic Imaging equipment to users
• Perform image amendment requests
• Perform daily administration of PACS application and RIS modules
• Rostered to provide 24/7 on-call support on a rotational basis.
• Communicate IT issues identified by users to vendors or respective parties involved.
• Respond to systems-related issues promptly and escalate when necessary.
• Assist the department with the import and export of radiology images
• Assist in image or data extraction and de-identification of images based on accepted hospital policies.
• Work with the hospital IT Department, vendors, and end-user groups to coordinate change requests about Radiology IT systems.
• Involved in project management and assisted in system migration and implementation phases of current to incumbent system
• Perform any other duties assigned by the Imaging Informatics Manager/HOD

Job Requirements:

• Diploma in Business IT/Information Technology/Health Informatics/ Diagnostic Radiography or equivalent, with 2 to 3 years of working experience
• Basic understanding of IT and network concepts.
• Proficient with Microsoft Office and intermediate Excel skills
• Strong interpersonal, communication and written skills
• Willing to do on-call duties and flexible in working hours as some tasks (such as system maintenance) can only be performed after office hours.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

Responsibilities:

• Manage network & systems, firewall and storage related issues of the company
• Provide end-user support and training for hardware and software.
• Install, configure and provide technical support to workstations, software, communication services, network printing, scanner, biometric system, CCTV etc.
• Maintain and provide IT support and troubleshooting for end users.
• Perform system administration and maintenance tasks including data protection/backup and disaster recovery sites.
• Deploy, manage and troubleshoot user workstation and computer equipment
• Monitor anti-virus activity, reporting and update
• Create user guide, maintain record and IT documentation
• Perform inventory management of hardware and software

Requirements:

• At least a Diploma / Bachelor’s Degree in Computer Science / Information Technology or equivalent
• At least 5 years of working experience in the related field
• Knowledge of TCP/IP and Windows system
• Experience in construction industry will be added advantage
• Good understanding and experience of Windows operating system, office365, Sharepoint and Autodesk
• Good interpersonal and communication skills

Meeting with the IT manager to discuss system needs.

Designing and installing computer hardware configurations.

Assist to support Riglobe Products (POS, Digital Signage,CCTV)

Installing software and networking systems.

Training staff/customer on newly installed hardware and software systems.

Fixing hardware, software, and networking issues.

Responding to general IT requests.

Responsibilities :

The candidate will be involved in project activities such as evaluating and recommending suitable technology and solutions, conducting Proofs-of-Concept (POCs), and coordinating projects from ideation through to completion. In addition, the candidate is to provide end users IT service and support within A*STAR EUC environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all IT hardware/software and equipment (including but not limited to PC, IP Phones, and Printers).

Requirements :

• Diploma in Computer Engineering, IT or equivalent certifications
• Min 2 years of IT work experience with demonstrated problem solving and customer service skills
• At least 3 years of experience in desktop computing, End User support, server administration and IT security.
• Competent in Windows OS, Apple MacOS, iOS devices and Linux Endpoints.
• Experience in Server Environment and AD Administration and tools including WSUS, Tanium, MS Intune.
• Understanding of IP Phone, LAN, Wifi, WAN, Firewalls, VPN technologies

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.