Job Responsibilities:

• Identify and analyze technology trends and emerging issues that could impact infrastructure service delivery, and proactively recommend alternative solutions or corrective actions when necessary.
• Design, plan, and implement hybrid cloud infrastructure, integrating operational and security tools to meet both operational and security requirements.
• Conduct capacity planning and performance optimization for infrastructure, introducing improvements and enhancements to existing systems and processes.
• Develop infrastructure architecture blueprints and roadmaps, planning the integration of new systems into the existing infrastructure.
• Lead technical project implementations, ensuring the effective deployment of infrastructure solutions, and overseeing the transformation of operational processes to meet evolving business needs and architecture changes.
• Collaborate with project teams, users, and stakeholders to understand business requirements and IT challenges, offering technical solutions and design best practices. Solutions range from straightforward hardware proposals (e.g., physical servers with GPU) to complex, multi-tiered virtualization and hybrid cloud solutions, considering regulatory, security, cost, and sustainability factors.
• Plan and manage procurement schedules, develop technical specifications, and oversee procurement activities to ensure timely acquisition of services, hardware, and software.
• Hands-on technical expertise for proof-of-concept setups and the eventual integration and deployment of new technologies.
• Manage infrastructure upgrades, ensuring smooth transitions and replacements of components or tools reaching end-of-life (EOL) or end-of-service (EOS).

Requirements:

• A relevant university degree with at least 12 years of relevant experience in infrastructure management.
• 8+ years of experience as an infrastructure architect and/or technical lead, involved in solution development and infrastructure design and deployment.
• 4+ years of experience leading IT infrastructure projects with contract values of at least S$5 million.
• Deep knowledge of operational and security frameworks (e.g., ITIL, ISO27001) and best practices.
• Expertise in a variety of technologies, including cloud, network, compute, storage, container management platforms, security tools, observability platforms, automation tools, and cloud computing models and services.
• Solid technical experience in one or more of the following:Linux/Windows operating system administration
  Security, automation, and operational tools for systems, platforms, and databases
  VMware, public cloud administration, and containerization
  ITSM and monitoring tools
• Strong understanding of IT services, processes, and governance.
• Exceptional analytical skills and attention to detail, with the ability to prioritize technologies and define the technology stack according to business needs.
• Strategic thinker with the ability to develop innovative infrastructure designs that align with business goals.
• Capable of preparing and delivering presentations, proposals, and technical specifications independently.
• Confident in presenting solution proposals and providing project updates to stakeholders at various levels.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

[Job ID:765937]
Role Objectives:

• The successful candidate will be a crucial part of our team, using their expertise in IT security to manage and maintain systems for not only our company but also our group companies.
• The role is not limited to security support but includes account management and technical support for clients and vendors.
• With a strong grasp of our cloud-based infrastructure tools, the candidate will be fundamental in providing continuous technical support to clients and internal teams within the APAC region.

Responsibilities :

• Implement and maintain security configuration across our IT infrastructure (including M365, Google Workspaces, ClickUp, Bitbucket, and etc.)
• Guide IT managers of the group companies per the headquarters' directive.
• Effectively manage and analyze system logs on an ongoing basis.
• Remain updated about the latest security vulnerabilities and take immediate action if necessary.
• Collaborate with internal and external parties to ensure secure, smooth operations.
• Handle client inquiries about our proprietary applications.
• Automate redundant tasks using programming language skills.
• Regularly monitor and maintain system metrics dashboard and alerts.
• Educate colleagues and enhance company documentation about our IT infrastructure.
• Collaborate closely with the Tech department at Japan HQ.
• Any other ad-hoc duties assigned

Requirements:
[MUST]

• At least 5 years of extensive experience in IT-related fields.
• Proficient reading and writing skills in Japanese for liaising with Japanese speaking counterparts.
• Exceptionally good communication and interpersonal skills.
• Clear knowledge of AWS, Azure(Entra), and/or GCP Services, relating to software development.
• Strong ability to configure SIEM and Power BI tools.
• In-depth familiarization with account management and data security.
• Experience in creating, monitoring and responding to security events.

[ADVANTAGE]

• Proficiency in additional languages such as Chinese, Malay, or Thai for liaising with Chinese/Malay/Thai speaking counterparts.
• Proven experience with Cyber Incident Response Plan (CIRP).
• Expertise in vulnerability management, penetration testing, and implementing security incident response processes.
• Extensive experience in developing, implementing, and maintaining security policies.
• Knowledge of network security design and implementation.
• Experience in using vulnerability scanning tools and security tools.
• Proven record of enhancing cloud security through policy implementation and monitoring.
• Experience in promoting social engineering and phishing countermeasures.
• Ability to provide in-house security training.
• Professional security-related certifications such as CISSP, CISM, CEH are highly desirable.

If you are interested, please feel free to contact me at
[email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771

Benefits:

• Basic up $5500
• Monday - Friday, Office Hour
• MNC
• AWS + Bonus
• Central

Job Scope:

• Manage the implementation, integration, maintenance, and optimization of MarTech platforms, including CRM systems, automation tools, and analytics software.
• Analyze marketing and customer data to derive actionable insights and enhance campaign performance.
• Leverage workflow automation tools such as Zapier, AppScript, and RPA to streamline marketing processes and boost efficiency.
• Collaborate with cross-functional teams to develop hyper-personalized campaigns and deliver cutting-edge digital solutions.
• Optimize content and user experiences across owned channels, including eDMs, social media platforms, and websites, to support digital engagement strategies.
• Stay abreast of MarTech trends and experiment with innovative tools to enhance marketing outcomes.

Job Requirement:

• Diploma/Degree in IT or related field
• Experience in analytics role

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Cheang Wei Yang (R21102313)

Responsibilities

• Support IT Service Management operations, project and enhancement initiatives
• Develop service requests in ITSM platform.
• Perform ITSM platform operational maintenance and enhancement.
• Provide support in implementation of IT service management activities which includes the following areas:

- Analysis of service requests and enhancement the catalogue items, Service Request Implementation.

- User requirement gathering and solution design.

- Build or enhance service requests in ITSM platform.

- Create reports for ITSM service requests.

- System documentation, user guide and training.

- ITSM setup and configuration that adhere to the current ITSM process.

- ITSM platform patching, upgrade, and maintenance works.

- Work with Automation team to integrate with catalogs, approvals, and workflows.

- Maintain and develop technical documentation and standard operational procedures.

- Ensure compliance with IT security standards, policies and procedures.

- Work closely with various IT Infrastructure and Operations teams to support and troubleshoot problems

and issues

Skills Required

• Must possess experience in BMC Helix
• Good to have knowledge about Service Now, Atlassian JIRA Service Management, Freshworks

Role Description

This is a full-time on-site role for a SOC L1 Analyst located in Singapore.

Responsibilities:

• Monitoring and analyzing security events, identifying potential threats, conducting investigations, and responding to security incidents
• Work closely with the end client SOC team to ensure the timely and effective detection, containment, and mitigation of security incidents
• Support security developments (such as evolving threats, new or enhanced security controls or changes to the technical infrastructure).
• Ensure that all Infrastructure related procedures, operation guide, architecture diagram, hardening baselines, security metrics, etc documents shall be reviewed annually or updated whenever there are changes within a month.
• Be responsible for strengthening Customer’s cyber security posture against cyber threats through vulnerability management, incident response and analysis, threat hunting and security operations.
• Manage Customer’s Cyber security operation and manage the reporting and handling of cyber security incidents.
• Perform Vulnerability Management leveraging on MVMS.
• Perform daily checks on the Endpoint Detection Response/Database Activity Monitoring dashboard for any abnormalities.
• On boarding of subscribed servers and infrastructure devices to MVMS.
• Provide supporting documents for audits.
• Perform Monthly Vulnerability Assessment, Quarterly Vulnerability Assessment for servers and network equipment.
• Work with application and infrastructure team to ensure compliance and regulatory requirements and industry standards.

Requirements:

• Diploma/degree in computer studies
• 2 years of experience working in a security operation, incident response, vulnerability management or related field.
• Demonstrated experience in network security, server security, endpoint security, web security etc.
• Strong knowledge of security principles, technologies, and industry best practices.
• Experience with log analysis, malware analysis, and network traffic analysis.
• Excellent analytical and problem-solving skills, with the ability to quickly identify and respond to security incidents, analyze complex security issues and develop effective solutions.
• Hands-on experience in security appliances such as IBM Guardium, MMVS, Carbon Black, Cyber Ark is a definite advantage.
• Experience in IT security/support operations with willingness to learn above mentioned tools are encouraged to apply. Experienced candidates will be considered for team lead role.
• Independent and capable of working in a high-pressure environment.
• Willing to work in rotational shift environment (including weekends and night shift).

Responsibilities:

• Responsible for the implementation of Unified Communications (UC) and Audio Visual (AV) Solutions.
• Project execution in terms of planning, sourcing, testing and delivery of projects in a precise and timely manner.
• Site management which includes attending site meetings and working with other trades in the same project.
• Liaise and maintain good relationships with all relevant stakeholders.
• Oversee the onsite trainings, commissioning and handover/takeover and completed projects.
• Provision of project documentation such as project drawings, documents, UAT document, user guides, training guide, etc.

Requirements:

• Diploma or Bachelor degree in AV/ Electronics/ IT/ Electrical or related.
• At least a year of experience in the operation, engineering and/or installation of AV systems and IT systems.
• Basic knowledge of Microsoft Visio and AutoCad.
• Experience working with a variety of UC solutions, including Zoom, Microsoft Teams, Webex, etc, will be an added advantage.

Please include the following information in your resume.

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251 WGT Group

Registration No | R22111484 Ketty Lim

Responsibilities

The candidate will be part of the WD Integration Team to support integration enhancements and defect fixing requests.

• Comprehend Workday integrations from multiple endpoint systems as well as holistic interchange services rendering effective data quality and dependable exchanges of digital information.
• Identify, assess, and solve complex business problems for integrating Workday cloud application with external applications across HR, Finance, and other areas where analysis of situations or data requires an in-depth evaluation of variable factors.
• Basic understanding of the Security Configuration and Business Process set up in the tenant is a must.
• Analyse, design, build, test and deploy Workday integration including Studio, EIB, and supplement with any 3rd party coding.
• Support upgrades, changes and modifications, including evaluation of Workday releases.
• Develop BIRT reports using Eclipse IDE.
• Experience to write Unix scripts, knowledge on Connect Direct, Control-M job scheduling and SFTP protocol are added advantage.

Requirements

• Minimum degree in IT or computer related subject with a recognized university.
• Minimum 6 years of experience in Workday integration development.
• Excellent English communication and presentation skills – both written and spoken.
• Effective working relationships with all functional units of the organization.
• Excellent analytical and problem-solving skills.
• Detailed testing and documentation skills.
• Fast learner and able to work independently, as well as a good team player.

Key Domain/ Technical Skills:

Application/Software Knowledge:

Workday Integration and Core Connectors, Workday Studio

Essential Skills:

1. Workday Integration experience and certification

2. Hands-on Workday Integration experience, including:

a. EIB

b. Core Connectors

c. PECI / PICOF Payroll integration

d. XMLs / XSLTs and Document Transformations.

e. Workday Studio

f. Custom Reports

g. Integration Security

h. Recruitment

3. SOAP API / Web services

4. JavaScript / HTML

5. Eclipse

6. HCM Functional Knowledge

7. Travel & Expense Functional Knowledge

8. Payroll Functional Knowledge

9. Absence and Time Tracking Functional Knowledge

10. Workday Extend Knowledge

11. Experience in PRISM

12. Experience in Adaptive planning

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Project Management

- Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),

- Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.

- Identify and schedule project deliverables, milestones and required activities and tasks.

Stakeholder Management

- Work hand in hand with Business Project Managers to manage project stakeholders and relationships e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment

Scope Management

- Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC

Project Governance

- Prepare investment approval deck and manage approval of project by Investment board. Organize and facilitate PSC meetings, chair PWC meetings.

Risk and Issue Management

- Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.

Process Adherence

- Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach

Project Reporting

- Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required

Project Scope

- Collaborate with stakeholders to gather business requirements, ensuring they align with PDPA regulations

Requirements:

• Bachelors’ Degree in Computer Science or related field.
• At least 10 years’ relevant experience preferably in a Finance Institution.

Essential:

• Project Management certification or successful completion of a recognized project management curriculum
• Experience in banking, PDPA Singapore, Personally Identifiable Information Protection, and regulatory projects is mandatory
• Strong and proven Stakeholder Management skills, problem solving skills and can-do attitude
• Ability to quickly pick up and undertake necessary steps to fulfil internal procedures/processes in accordance with compliance and governance framework
• Ability to steer stakeholders to the common goal of project scope to ensure time, cost, and scope are well maintained

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Objectives

A Functional Business Analyst is responsible for working with business and tech to deliver projects spanning multiple business units. Delivering projects covering entire project SDLC lifecycle to meet business ask while adhering to Bank’s guidelines.

Manage scope, issues, risks, dependencies and project change will be core competencies to the role.

The Functional Business Analyst must have extensive knowledge in the retail credit risk domain and excellence stakeholder management capability with an eye for detail.

Expertise in system migration for credit origination, collection, credit portfolio management, and provisioning is preferred.

Key Responsibilities

· Stakeholder and Communications Management

· Manage all aspects of project and program engagement from planning, communications, scope, quality, change, risks and issues

· Continually manage stakeholder expectations through governance processes

· Deliver appropriate and effective executive level communication

· Provide status reporting regarding milestones, deliverable, dependencies, communicating across GTO and business leadership and stakeholders

Process and Delivery Execution

▪ Lead and collaborate effectively with cross-functional and technical teams including business specialists, solution architect, technology services teams, and testing teams to document and confirm requirements

▪ Work with the delivery team on the smooth delivery of the solution

▪ Review Test Strategy, help plan and support the user acceptance testing and help address any issues.

▪ Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.

▪ Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

▪ Prepare detailed plan for all work packages of the project with coverage of non-functional requirements

▪Understand interdependencies between technology, operations and business needs

· Monitor, track and control scope to resolve issues, conflicts, dependencies and critical path deliverables

· Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards

▪ Initiate the change management plan for Technology & Operations projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

Key Requirements

▪ System migration experience for banking system in relation to Retail Credit products, Credit Risk, Operations, Process and operating models

▪ Degree in an appropriate field of study or equivalent

▪ Demonstrated 5-10 years of experience in project management/business analysis in credit subject area

▪ Familiar with change management processes and project management fundamentals

▪ Understanding of technology and operational processes across functions / departments in the banks

▪ Project Management Professional (PMP) / PRINCE II certification is a plus

▪ Direct responsibility of project budgets of $5 - $15 million dollars

▪ Strategic forward thinking approach to challenges with executive level communications, influencing, negotiating and persuasion skills

▪ Ability to multi-task and perform well under pressure

▪ Independent, diligent and resilient individual with ability to thrive in ambiguity

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job description

Partnering across our Technology platforms, you will help to drive day to day operational and financial responsibilities of this portfolio, in ensuring the fundamentals are in order, including but not limited to financial processes, governance, risks and controls.

You will also be a key stakeholder in helping drive the transformation of Finance Technology business processes.

• Pro-active partnering role as a trusted financial advisor to the businesses to resolve strategic and operational challenges.

• Support the implementation of process changes and the change agenda within the Technology Finance team

• Preparation of financial performance reports and insightful commentaries to track and drive business performance and enable strategic and operational decisions

• Prepare material for the monthly review meetings with senior Platform stakeholders and Finance Leads

• Prepare for the quarterly Business Review with the CEO

• Performing month end close processes to ensure accuracy and completeness of our financials

• Work closely with countries to review monthly financial performance, as well as investigate variances and identify business risks and opportunities.

• Ownership and accountability for timeliness, data accuracy and process adaptation as needed in delivery of various Regional Reporting data sets and reports to various stakeholders.

• Develop and put together cohesive presentations for internal and external forums. This will require active facilitation and teamwork across businesses and functional units.

• Participation in cross functional project work to help drive the strategic agenda.

• Actively participate in the learning and sharing of best practices.

• Preparation and in-depth analysis of the Technology Budget 2025 review

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Summary

Seeking a skilled and experienced z/OS Systems Programmer to be responsible for providing technical support for Host Network (TCP/IP), Infoprint and z/OS Unix environment.

Key Requirements

1. At least 5-10 years of experience working with z/OS Mainframe VTAM, SNA & TCP/IP, Infoprint and z/OS Unix environment including experience with REXX, COBOL, JCL, TSO/ISPF

2. Understanding and support of enterprise encryption applications and processes such as TCPIP AT/TLS & SSL/TLS

3. Implementation, configuration and support of mainframe TCP/IP in a z/OS Parallel Sysplex environment

4. Familiarity and support of 3rd party software e.g. Omegamon, LDAP, SSH, etc

5. Install, configure, and maintenance of TCP/IP configurations/setup, Infoprint printer/terminals

6. Install, configure and maintenance of z/OS Unix system libraries

7. Monitor TCP/IP, Infoprint and z/OS Unix/USS environment performance and

8. troubleshoot issues

9. Work with application teams to ensure that applications are designed to perform optimally on TCP/IP, Infoprint

10. Perform system tuning to ensure TCP/IP is running optimally

11. Provide technical troubleshooting and support for TCP/IP, Infoprint, z/OS Unix/USS including engagement of IBM and vendors for problem resolution and determination

12. Provide process automation support and maintain SOP documentation

13. Support backup/recovery and disaster/recovery planning and testing

14. Support periodic system configuration reviews and audit reviews

15. Strong communication skills and the ability to work collaboratively in a team environment.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

• Analyse, develop, enhance, debug, support, maintain, test applications.
• The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

Education:

• Engineering Bachelor’s Degree
• 5 years’ experience in banks doing IT

Essential:

• 5 years’ experience in Java and Spring Boot development
• Having working experience of multiple projects end to end.
• Having experience in all relevant technical matters, end-to-end, within the IT implementation projects
• Adequate documentation of work done in projects updated in confluence.
• Worked with senior developers in all projects development, integration and communication to business.
• Having working experience in Agile environment.
• Who has essential working knowledge of ICV application which is a product from Personetics

Key Domain/ Technical Skills: SQL, Java(essential knowledge in Spring boot), Shell Script

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Functional Business Analyst for Corporate Internet Banking

• Responsible to identify, analyse and documentation of User Stories / User Journeys based on the business requirements document
• Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation
• Monitor and manage risks /issues related to requirements and scope-creep
• Team Collaboration
• Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.
• Assist in translating business requirements into test scenarios.
• Facilitate / provide “Train-the-Trainer” on application enhancements
• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)
• Testing & Scope Management
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform impact assessment and estimation for Project Change Request
• Good knowledge in financial services policies, procedures, products and industry practices.
• Strong negotiation skills
• Good team player with excellent interpersonal and communication skill
• Strong working knowledge of relevant applications and development life cycles

Mandatory is:

• Experience in Business Analysis. 5-10 years
• Experience in Digital Channels and in transaction banking. 5 years+
• Understanding of Technology but no need to have coding experience
• Capturing, analyzing and eliciting business Requirements:

Elaborating JIRA stories

• Agile product development experience

Nice to have is:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)
• Knowledge of features offered by competitors
• Knowledge of Technology trends eg. how does a digital bank approach digital channels
• API /SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements
• Not an order taker, able to push back complex build needs and offer alternate solutions
• A great team player. Collaborate and communicate well with the other BAs
• Strong analytical and problem solving skills
• Strong presentation and meeting skills
• Proactive and has initiative to thrive in a fast paced environment to deliver and meet deadlines
• Highly resourceful and self-motivated

Key Domain/ Technical Skills:

• Corporate Banking
• Business Analysis
• Agile methodologies & UST writing

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Scope and Responsibilities

• Developing, enhancing, deploying, supporting and maintaining of the new or existing system based on the end-user/business users’ requirement
• Responsible for daily system support
• Coordinating of internal resources and external vendors for regional business process enhancement
• Preparing of system documentations such as Functional Specification, Users’ Guide
• Conducting of end-users trainings
• Managing Database Server (creation, scheme design, setup, administration, migration, configuration, performance tuning, etc.)
• Providing ERP functional and programming support and troubleshoot for subsidiaries in region
• Undertaking any other assigned duties

Requirements

• Degree or Diploma in Computer Science, Information Technology, or Computer Engineering
• Experience in software development or ERP support preferred
• Knowledge of OOP/OOA/OOD (Object Oriented Programming, Analysis, Design)
• Knowledge in Order Management, Purpose Order, Inventory Control, Production Control and Scheduling
• Experience in supporting ERP running on IBM AS/400 and/or RPG & CL Programming skills will be added advantage
• Experience in ERP applications in the Manufacturing/Distributions Sector preferred
• Intermediate Microsoft Office skills required
• Possess strong desire to learn and a keen interest on the latest software technology trends
• Strong organizational, multi-tasking, decision-making and problem-solving abilities
• Time management skills and the ability to multi-tasking are essential
• Ability to work independently and as a team

1. Technical Skills

Operating Systems: Proficiency with common operating systems (Windows, macOS, Linux).

Hardware Knowledge: Ability to troubleshoot and maintain desktops, laptops, printers, and other peripherals.

Networking: Understanding of basic networking concepts such as TCP/IP, DNS, DHCP, and LAN/WAN technologies.

Software Support: Experience supporting common software applications, especially office suites (e.g., Microsoft 365) and enterprise software.

Active Directory: Experience managing user accounts, permissions, and group policies.

Remote Support Tools: Familiarity with tools like TeamViewer, Remote Desktop, or similar.

Ticketing Systems: Experience using ticketing systems (e.g., Jira, ServiceNow) to manage and resolve IT issues.

Cybersecurity Basics: Awareness of security best practices (e.g., antivirus software, firewalls, and data protection protocols).

1. To act as a single point of contact for all user incidents, requests, and general communication.
2. Provide Level 1/2 support to all applications or software systems.
3. Coordinate with different support team to ensure issue resolved with proper resolution recorded.
4. Follow SOP and policy defined.
5. Knowledge Base Maintenance.
6. Provide incident management for all in-scope assets.
7. Responsible for tickets resolution within scope of support, with the use of remote diagnosis and resolution where appropriate.
8. Responsible for call logging, call assignment, incident management & coordination, call trackingand follow up to closure within agreed SLA.
9. SLA compliance and reporting.
10. Responsible for scheduling the engineers for onsite service calls.
11. Log all calls in the CRM system provided; review and manage all incidents and problems to ensure accurate recording, appropriate classification, timely escalation and updates to the customers.
12. Manage proactive monitoring using relevant tools and manage the alerts and tickets generated to closure.
13. Review the incidents and contribute to building up a knowledge base for effective and efficientIT support.
14. Develop and maintain service desk metrics and reports.
15. Focus on first call resolution to ensure early closure of tickets.

Job Responsibilities

1) Minor IT Support and Maintenance:

a. Provide administrative support for hardware, software, and network maintenance for users.

b. Plan and manage contingency strategies for the overall IT infrastructure.

2) Major RPA Development and Implementation:

a. Design and implement Robotic Process Automation (RPA) solutions to automate repetitive tasks.

b. Optimize and resolve performance and operational issues related to RPA bots.

3) Collaboration and Project Coordination

a. Work with cross-functional teams/stations to understand business requirements.

b. Implement IT solutions and coordinate local projects as needed.

4) Network and Systems Management

a. Manage, maintain, and perform regular backups of the company’s IT network and desktop systems.

5) Procurement and Documentation

a. Assist in the procurement of IT assets and ensure accurate documentation.

6) Undertake other ad-hoc duties as assigned by the BIT team and local management.

Job Requirements

• Minimum Diploma in Computer Science, Information Technology, or a related field.
• At least 1-2 years of relevant work experience, preferably in the freight forwarding industry.
• Proficient in programming languages such as C/C++, .Net, Python, or similar.
• Experience with Microsoft Power Automate and Robotic Process Automation (RPA) tools is an advantage.
• Strong willingness to learn and adapt to emerging technologies.
• Highly analytical with a strong aptitude for troubleshooting and resolving technical issues.
• Capable of working independently in a fast-paced environment and meeting deadlines.
• Excellent communication and collaboration skills to work effectively with diverse teams.

Responsibilities:

• Manage network & systems, firewall and storage related issues of the company
• Provide end-user support and training for hardware and software.
• Install, configure and provide technical support to workstations, software, communication services, network printing, scanner, biometric system, CCTV etc.
• Maintain and provide IT support and troubleshooting for end users.
• Perform system administration and maintenance tasks including data protection/backup and disaster recovery sites.
• Deploy, manage and troubleshoot user workstation and computer equipment
• Monitor anti-virus activity, reporting and update
• Create user guide, maintain record and IT documentation
• Perform inventory management of hardware and software

Requirements:

• At least a Diploma / Bachelor’s Degree in Computer Science / Information Technology or equivalent
• At least 5 years of working experience in the related field
• Knowledge of TCP/IP and Windows system
• Experience in construction industry will be added advantage
• Good understanding and experience of Windows operating system, office365, Sharepoint and Autodesk
• Good interpersonal and communication skills

About The Role

We are looking for an IT Support & Professional Engineering Services Engineer to provide technical support and engineering solutions across the region. This role involves pre-sales support, solution implementation, and ongoing maintenance of both customer and internal IT systems. The ideal candidate will have a strong background in IT and engineering, excellent problem-solving skills, and a focus on customer service. You’ll work in a collaborative environment where effective communication, teamwork, and self-discipline are essential. If you're seeking a role with technical challenges and growth opportunities, apply now!

Key Responsibilities

General

• Remote support for internal & external customers to investigate faults, coordination of resolution path and best course of action for remediation.
• Maintain accurate records with timely reporting on service tickets, inventory logs and audit history of hardware and systems/services.
• Proactively identifies issues that may affects systems or services and ensure recommendations are put in place to mitigate and prevent recurrences.
• Maintains an in-depth knowledge of current and innovative technologies applicable to business requirements.
• Liaise with 3rd party vendors.
• Provision of user training both internally & externally.
• Ensure compliance with relevant policies, regulations, and security standards.

IT Support

• Assistance to employees with office hardware and software pre-builds, remote implementation of networks, software and or configurations.
• Ability to manage, support and fault find Microsoft Office365, Azure & other third-party APIs and/ or cloud platforms.
• As part of a team responsible for supporting, configuration, and maintenance of network Systems. In addition, support of security industry enterprise product lines, technical and ongoing training and support will be provided.

Professional Engineering Services (PES) Support

• Provide software & technical support to clients, vendor-partners, sub-contractors, and internal teams regarding engineered solutions, software, and systems.
• Assist in the implementation and configuration of engineering solutions, ensuring they meet client requirements and expectations.
• Collaborate with project teams to define project scope, deliverables, and timelines for successful solution deployment.
• Build and maintain strong relationships with clients by understanding their needs and providing responsive support and solutions.
• Act as a trusted advisor to clients, offering insights and recommendations to optimise their engineered security solutions.
• Assists in maintaining customers software licensing life-cycle processes to be in line with manufacturers guidelines and specifications.

Who You Are

You are a seasoned professional with extensive technical experience, possessing a deep understanding of engineering principles and tools relevant to the industry. With over 3 years of experience in technical customer support, you bring strong expertise in IT support fundamentals, including hardware, software, networking, and security concepts. Your troubleshooting skills are exceptional, allowing you to quickly diagnose and resolve complex technical issues, ensuring minimal disruption and maximum client satisfaction.

Professional Experience:

• Technical Experience: Strong background in engineering and IT support with a proven ability to manage hardware, software, and network issues across various environments.
• Problem-Solving: Highly skilled in analyzing complex problems, identifying root causes, and implementing effective solutions.
• Customer Service: Committed to delivering top-notch customer support, you possess the ability to understand client needs, manage expectations, and provide prompt and effective assistance.

Key Strengths:

• Communication: Your ability to communicate technical information clearly, both verbally and in writing, ensures effective interactions with clients and colleagues alike. You listen actively, ask insightful questions, and relay complex concepts in simple terms.
• Collaboration & Teamwork: You thrive in cross-functional teams, working alongside engineers, IT specialists, and other departments. Sharing knowledge and fostering a collaborative environment are natural to you, helping to drive continuous learning and improvement.
• Project Management: With a solid foundation in project management, you can coordinate technical initiatives, prioritize tasks, manage dependencies, and meet deadlines, all while maintaining a high standard of quality.

Adaptability & Growth:

• You embrace change and adapt quickly to shifting priorities, technologies, and work environments. Your willingness to continually update your skills ensures that you remain aligned with evolving industry trends.

Additional Skills & Attributes:

• Organizational Expertise: Your attention to detail and strong organizational skills enable you to maintain precise documentation, records, and processes, ensuring that everything runs smoothly.
• Tech Proficiency: You possess advanced computer skills, including expertise in MS Office tools such as Word, Excel, PowerPoint, and Outlook, ensuring seamless execution of your tasks.
• Client-Centered: You consistently meet or exceed service expectations, achieving high customer satisfaction and maintaining the company’s reputation for quality support.

With a focus on continuous professional development and high standards of work, you’re primed to thrive in a fast-paced, dynamic environment, making a significant impact while delivering exceptional results.

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.


Responsibilities

• Provide pre-sales technical support and design IT solutions with the sales team, vendors, and partners.
• Develop and deliver technical designs, proposals, tenders, and solutions promptly to meet customer requirements.
• Ensure technical compliance and validate integrated solutions across multiple products.
• Stay updated on industry trends and products to offer expertise through presentations and demonstrations.
• Consult with prospective customers to create viable solutions and coordinate with the post-sales team for successful implementation.

Requirements

• Strong knowledge in LAN, WAN, SDN, NFV, network security, wireless technologies, cloud solutions and enterprise technologies.
• Familiarity with public sector projects is a plus.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Salary: up to 7.5k

Working hours

• 5 day work week
• 8am to 5.15pm // 8.30am to 5.45pm

Job Description

• Design, develop, and implement IT systems and policies in alignment with business objectives and security standards.
• Adhere to corporate governance frameworks for IT and cybersecurity, and audit requirements.
• Lead a team to provide IT support for club operations.
• Introduce new IT technologies to improve operational efficiency.
• Engage and manage vendors to fulfill Service Level Agreements.
• Plan, manage, and control the IT budget to achieve cost efficiency.
• Ensure the Club Management System (CMS) is consistently operational.

Requirements

• Degree in Computer ENgineering or Microsoft Certified Professional or equivalent
• CISSP, PMP, and MCSE certifications will be added advantage
• At least 3 years of experience in similar capacity
• Ability to manage and synergize team

**Staff transport is provided

Job Description

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)
• Strong troubleshooting skills and analytical mind with problem-solving aptitude
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Good Working knowledge with VPN, firewall appliances would be an advantage
• Good working knowledge with routers, switches would be an advantage
• Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices
• Experience in hardening of OS, system and network equipment
• Experience in Patch Management
• Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.
• Entry level candidates are welcome to apply.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Highlight:

• Homeland Security Domain Provider
• Permanent opportunity
• 5 days work week, normal office working hour
• Great career progression
• Fun & friendly environment
• Location: Tampines

Responsibilities:

• Develop and implement recruitment strategies to attract, engage and hire top talent across all levels of the organization.
• Lead, mentor and manage a young recruit team to understand current and future talent needs.
• Collaborate with hiring managers to understand talent needs and provide expert guidance on workforce planning and role requirements to ensure alignment between organizational objectives and recruitment efforts.
• Manage the end-to-end recruitment process, including job posting, sourcing, screening, interviewing, extending offers, on-boarding etc.
• Utilize data-driven insights to analyse recruitment metrics, optimize processes and report on hiring outcomes.
• Build and maintain a strong talent pipeline through proactive sourcing methods, including networking, talent acquisition partners, referrals, social media, recruitment events, recruiters, campus and career fairs etc.
• Oversee and manage the employer branding strategy to enhance the company’s reputation as an employer of choice.
• Ensure compliance with all employment laws and company policies throughout the recruitment process.
• Participate in internal and external audits.
• Stay updated on industry trends and best practices to continuously improve the talent acquisition process.

Requirements:

• Degree In Business, Human Resource Management or equivalent
• Minimal of 5 years of experience in talent acquisition and management
• Technical hiring experience in the IT industry/System-Integrator environment is preferable.
• Strong knowledge of recruitment strategies, sourcing techniques and best practices o Motivated, adaptable and able to deliver under pressure.
• Good communication, negotiation and interpersonal skills to interact and build strong relationship with diverse internal and external stakeholders.
• Analytical mindset with the ability to interpret data and drive decisions o Strong organizational and project management skills.
• Diplomatic, discrete and able to keep confidentiality at all times.

HOW TO APPLY:

Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

IT Admin & Technical Risk Support Analyst - 12-month renewable contract

About Us:

We are committed to ensuring the safety, reliability, and efficiency of our technology systems. We are seeking a dedicated IT Admin & Technical Risk Support Specialist to join our team and provide essential administrative support to the IT and Risk Management functions. This is a unique opportunity to work in a fast-paced, dynamic environment and contribute to the management and mitigation of IT-related risks.

Job Overview:

As the IT Admin & Technical Risk Support Specialist, you will play a critical role in supporting the IT infrastructure and assisting the Technical Risk Manager in mitigating technology risks. You will be responsible for administrative IT tasks, data entry, and creating clear, engaging reports and presentations. This role requires a blend of technical knowledge, attention to detail, and strong communication skills.

Key Responsibilities:

• IT Administration Support:Manage and maintain IT systems, networks, and infrastructure to ensure optimal performance and security.
  Assist with user access management, software updates, and troubleshooting.
  Provide support for IT-related inquiries and issues from internal teams.
  
• Technical Risk Support: Assist the Technical Risk Manager with tracking and managing tech risk assessments, incidents, and mitigation strategies.
  Perform data entry related to risk management, including maintaining risk registers and monitoring risk status.
  Conduct research to identify potential IT risks and vulnerabilities within the organization’s systems.
  
• Reporting and Presentation Support:Create and design clear, visually appealing PowerPoint presentations and reports for technical risk reviews and executive meetings.
  Support the development of risk communication materials to ensure alignment across departments.
  Collaborate with the risk and IT teams to summarize data and provide actionable insights through reports.
  

Required Qualifications:

• Strong background in IT administration, including basic networking, systems management, and security protocols.
• Familiarity with technical risk management principles or willingness to learn.
• Proficiency in Microsoft PowerPoint with the ability to create visually compelling presentations.
• Strong organizational skills with a keen attention to detail and the ability to manage multiple tasks.
• Good written and verbal communication skills to interact with technical and non-technical teams.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications:

• Previous experience working in risk management or IT governance.
• Knowledge of IT security frameworks and risk management best practices.
• Proficiency with other Microsoft Office tools (Excel, Word).
• Experience in creating and maintaining reports or dashboards.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A dynamic and collaborative work environment.

Responsibilities

• Design, develop, implement and coordinate IT system and policy implementation in adherence to business objective, security standard (includes corporate governance framework for IT and cyber-security) and audit requirement
• Lead a team to provide IT supports to business operations and introduce new IT technologies to improve operational efficiency
• Engage and manage vendors on fulfilling Service Level Agreement
• Plan, manage and control IT budget to achieve cost efficiency
• Ensure the Club Management System (CMS) is effectively operational at all times

Requirements

• Degree in Computer Engineering or Microsoft Certified Professional or equivalent
• At least 3 years of experience in similar capacity
• CISSP, PMP and MCSE certifications will be of added advantage
• Ability to manage and synergize team
• East, 5 days, 8:00am to 5:15pm or 8.30am to 5.45pm, pick up from Tanah Merah MRT
• Job Reference: W4RX39

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann