Job Description:

• Contribute to projects for Antaes Asia clients
• Coordinating activities and processes required for effective day-to-day organization of IT Infrastructure assets and contracts management.
• Resource management, e.g., onboarding/offboarding/contract extension and headcount tracking and reporting including PPM Management and reporting.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Asset Management

• Develop and maintain frameworks, RACI, and end to end process/engagement model for on-boarding IT Assets in region (reconciling with financial books).
• Assist with the governance of asset inventory including stock take and checks.
• Periodic internal quality assurance assessment across IT Asset portfolio, highlighting any potential gaps, defining remediation plan and ensuring continued adherence to Group IT Asset Management standards.

Contract Management

• Ensure all contracts are registered in SourcingHub and aligned to Marley Asset Inventory.
• Ensure adherence of contracts and sourcing requirements of existing vendor services.
• Escalate appropriately to ensure Department Accountable Ex-Co are informed and necessary remediation implemented.
• Assist with designing process to streamline / and maintain an accurate BAU contracts management schedule.

Business Management / PMO

• Publish report of CTB/RTB consumption from Pyramid and follow-ups
• Maintain resource management plan.
• Assist with producing TCO reporting (on Apptio).
• Work with Procurement and Expense team on follow ups and maintain governance.

Job Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering or equivalent
• Passionate and curious about technology and problem solving attitude
• Fluency in English and confident communicator
• Well-organized, self-motivated, enthusiastic, growth mindset
• Strong focus in establishing long-tern relationships with our clients / internal partners
• Good team spirit, able to work as a team and lead different teams together in order to achieve maximum business value
• Innovative and always performs market watch to bring new concepts or ideas

Job Title: IT Operations Specialist

Job Description:

We are seeking an IT Operations Specialist with a diverse skill set encompassing basic network administration, Linux expertise, data center management, IT helpdesk support, knowledge of business continuity practices, familiarity with trading product setups, and a basic understanding of cybersecurity principles.

Responsibilities:

1. Basic Network Administration:

· Configure, maintain and troubleshoot network devices.

· Ensure network security protocols and procedures are implemented.

· Perform network monitoring and analysis.

2. Linux Hands-On:

· Manage Linux-based systems, including installation, configuration, and maintenance.

· Troubleshoot Linux server and application issues.

· Implement security measures and updates on Linux systems.

3. Data Centre Hands-On:

· Oversee the physical and virtual infrastructure of data center facilities.

· Ensure proper functioning of servers, storage systems, and networking equipment.

· Perform routine maintenance tasks and coordinate with vendors for repairs.

4. IT Helpdesk:

· Provide technical support to end-users, resolving hardware and software issues.

· Respond promptly to support tickets and inquiries, ensuring high levels of customer satisfaction.

· Document troubleshooting steps and solutions for future reference.

5. Business Continuity Knowledge:

· Develop and maintain business continuity plans and procedures.

· Coordinate with stakeholders to ensure effective disaster recovery strategies are in place.

· Conduct regular tests and drills to evaluate the effectiveness of business continuity measures.

6. Basic Trading Product Setup:

· Assist in setting up trading products, including product mapping and trading connectivity.

· Collaborate with trading teams to ensure smooth integration of trading systems.

· Troubleshoot trading-related issues and liaise with vendors as necessary.

7. Cybersecurity Focus:

· Implement cybersecurity measures to protect systems and data from unauthorized access, data breaches, and cyber-attacks.

· Conduct regular security assessments and audits to identify vulnerabilities and risks.

· Develop and enforce security policies, procedures, and best practices.

· Respond to security incidents, conduct forensic investigations, and implement remediation measures.

Qualifications:

· Diploma / Bachelor’s degree in Computer Science, Information Technology, or related field.

· CCNA certification or equivalent experience in network administration.

· Proficiency in Linux system administration, including shell scripting.

· Hands-on experience with data center operations and infrastructure.

· Prior experience in IT helpdesk support roles.

· Knowledge of business continuity planning and disaster recovery principles.

· Familiarity with trading systems and basic trading product setups is a plus.

· Strong understanding of cybersecurity principles and practices.

· Relevant certifications such as CompTIA Security+, ITIL are desirable.

· Strong problem-solving skills and ability to work under pressure.

· Excellent communication and interpersonal skills.

· Able to communicate in English and Chinese due to frequent interactions with China HQ and Chinese-speaking clients

If you find that you align with the requirements of this position and you are interested in the opportunity, please submit your CV to [email protected].

Job Description:

IT Business Analyst

Position Purpose

To team with up the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.

To work with Product Managers and Operation users from all the regions (APAC/EMEA/AMERICAS) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.

Responsibilities:

Direct Responsibilities

• To ensure the business/operational objectives of the new business requirements are well defined

• Performing systematic business analysis

• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.

• Designing functional solutions & user workflows and documenting Functional Specifications.

• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.

• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.

• To validate SIT test results produced by testing team to signoff.

• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.

• Documenting/reviewing user manuals and release notes as required

• Assist in providing tactical/strategic solutions for new client requirements

• Assist in the conversion/migration exercise where necessary

• For production defects, perform functional analysis and propose solutions.

• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.

Contributing Responsibilities

• To participate in technical design reviews and contribute to improve overall solution offered.

Technical & Behavioral Competencies

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent

• 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing or supply chain Financing/accounts payable/accounts receivable.

• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.

IT Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for an IT Engineer to provide hardware and software support for end users.

Responsibilities:

- Provide hardware and software support for end users and basic servers and networks support.

- Remote access, wi-fi access and video conferencing support.

- Update antivirus, provide remote computing support, network printers etc.

Requirements:

- IT qualification and/or relevant work experience

- Knowledge of Desktop operating systems and infrastructure

Additional Information:

- Location: Marina Bay Financial Center

- Working hours: Monday to Friday, 9 am to 6 pm.

- Annual salary package between SGD 48 to 51k, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month contract with 2 months' notice period.

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

▪ To assist in coordination and logistics management of:
o Client device delivery
o Client device staging and image distribution
o Client device deployment & OS upgrade scheduling
o Client device acceptance
o Submission of Declaration Form & billing (if any)
o Support Project Manager on administrative matters (eg. Purchase etc.)
▪ Track and compile project report regularly.
▪ Update assets records of client devices handled by project team.
▪ Work with project team in ensuring that the client devices’ inventory records are updated & accurate
▪ Work with project team to handover the client devices for O&S
▪ Monitor, track & review the Project migration output and key project progress milestone.
▪ Submit the progress reports to Manager

Responsibilities:

• Responsible for all the technical requirements including code design, construction, testing, debugging and documentation
• Manage and coordinate enhancements and/or projects
• Partner with the business teams to analyse and prioritise requirements
• Partner and liaise with geographically diverse vendor teams to ensure deliverables are achieved within agreed time frames
• Set up frameworks of standards, guidelines and procedures
• Support the day-to-day management of the product including business queries and issue resolution
• Other ad-hoc projects as assigned

Requirements:

• Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), Science & Technology or equivalent
• Possessing at least 3 years of application development and management experience
• Hands-on experiences in ASP .NET 4.0 and above, SQL Database Design, tortoise SVN, PHP
• Good knowledge of Bootstrap / HTML / CSS / AJAX / JQuery and other client or server-based web tools
• Other technology such as Java, Power BI, Outsystem, UiPath RPA, Boomi, OTRS will be added advantage
• Strong communication, social awareness and good interpersonal skills

To apply, please visit www.gmprecruit.com and search for Job Reference: 24999

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Description

IT Support Desk Engineer plays a critical role in ensuring the smooth operation of an organization’s IT systems, hardware, software and operational devices. The role will serve as the first point of contact for end-users experiencing technical issues, offering remote or onsite support, troubleshooting hardware and software problems, and maintaining high levels of customer satisfaction.

Skills

• Proficiency in troubleshooting Windows operating systems.
• Familiarity with Active Directory, Microsoft 365 & MS office products.
• Basic understanding of networking (TCP/IP, DNS, VPN).
• Experience with ticketing systems (like ManageEngine-ServiceDesk or Similar).
• Any Windows Server knowledge will be added advantage.

Education
• Diploma or bachelor’s degree in computer science, Information Technology, or a related field.

Experience
• Minimum 3 years in an IT support or helpdesk environment preferred.

EA Number: 11C4879

Job Responsibilities :

• Develop and implement plans for data center migration.
• Supervise the procurement process for new servers and network infrastructure.
• Coordinate and manage data migration and verification activities.
• Establish a new server room in compliance with Green Book standards.
• Execute migration of Wireless and Wired LAN, WirelessSG, and WAN systems.
• Mitigate operational disruptions during the transition period.
• Ensure adherence to security protocols and industry regulations.
• Perform additional tasks related to IT setup and support as required.

Job Requirements:

• Minimum of 5 years of experience in ICT Project Management or IT Infrastructure Projects, with a focus on data center relocations.
• In-depth knowledge of data center operations, network infrastructure, and servers.
• Preferred certifications: ITIL, CISSP, PMP, or equivalent.
• Proficiency in Green Book standards for server room setup.
• Exceptional project management capabilities.
• Proven experience in risk management and mitigation for IT projects.
• Strong communication skills for effective collaboration with diverse stakeholders.

Location : Alexandra

Salary: S$6,000.00 - S$8,000.00

Interested applicants please send your resume to [email protected]

We regret that only short-listed candidates will be notified.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Role: IT Delivery Lead (Banking / 6 month contract)

• Manage backlog and stakeholders, with a clear understanding of the delivery and its ROI to prioritize work clearly for the cross-functional team to deliver together.
• Gather detailed requirements from business leads for analysis, collaborate with stakeholders for UI sign-off CJ, data requirements, copytext, notification templates, and review for error scenarios.
• Work closely with development to clarify requirements, ensure priorities are clear, and provide SME knowledge where required.
• Create the release plan with the scrum master, including details on UAT, testing strategy, coverage, and entry and exit criteria to the implementation approach.
• Manage sprint activities from sprint grooming, prioritization, refinement, demo, and related ceremonies.
• Oversee delivery execution from QA resourcing, quality, sprint demo, status reporting from velocity to aging tickets, and escalation where required.
• Manage allocated testing budget.
• Provide UAT sign-off against agreed exit criteria and track agreed open items.
• Prepare Go Live plan, soliciting for LV support, and arrange for KT to touchpoint and BAU support.
• Support Go Live implementation and post-production issues from troubleshooting and investigation.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

About the role

• Provide level 2 network support and troubleshooting for the region

• Support (LAN/WAN/WIFI), Routers,Firewalls, Web Access Security Gateways, servers, security controls
• Work on projects regarding SD-WAN and HPE Aruba devices
• Administer security tools like Firewalls, zScaler Internet Access, HPE Aruba Clearpass, NAC and VPN connections
• Maintain and operate network equipment in server rooms

Skills and experience required

• Degree in Computer Science or equivalent
• At least 3 years of experience in a relevant role
• Skilled in Windows and Linux, Cisco routers, LAN, WAN, SD-WAN, Wireless, Switches, VPN, DNS, DHCP
  
  To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards
• Responsible for end-to-end project management covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

• Possess at least 3 years' experience in IT project management and have experience with handling government IT projects
• CITPM / PMP certified
• Strong interpersonal and communication skills. Able to provide excellent customer service and ensuring customer satisfaction
• Good team player and willing to work across multiple teams and functions
• Meticulous & goal-oriented to ensure project timelines are adhered to & project goals are met

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards
• Responsible for end-to-end project management covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

• Possess at least 3 years' experience in IT project management and have experience with handling government IT projects
• CITPM / PMP certified
• Strong interpersonal and communication skills. Able to provide excellent customer service and ensuring customer satisfaction
• Good team player and willing to work across multiple teams and functions
• Meticulous & goal-oriented to ensure project timelines are adhered to & project goals are met

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job Summary

As the Senior Manager – IT Project Delivery – Contract Logistics – APAC, you will take charge of delivering high-impact IT projects from start to finish across the region. Working alongside the IT Solutions Manager, you will drive forward commercial logistics projects, managing project timelines, risk factors, and stakeholder engagement. In this influential, regional role, you’ll utilize your expertise in Contract Logistics, WMS, and TMS systems to deliver customer-centric solutions that push boundaries and elevate our service offerings.

Key Accountabilities

• Define clear project scope, deliverables, and milestones, ensuring all timelines are met and quality standards upheld.
• Create, manage, and track project budgets, ensuring alignment between forecast and actual expenses.
• Implement and monitor quality metrics to ensure optimal project delivery.
• Communicate and coordinate all change impacts with stakeholders, securing approvals and aligning on resources.
• Present IT solutions effectively to internal and external stakeholders, ensuring transparency and alignment.
• Conduct workshops to gather requirements and develop actionable implementation roadmaps.
• Maintain open communication with internal teams and external customers, ensuring expectations are clear and progress is tracked.
• Build productive relationships with IT Heads and senior stakeholders across the region, ensuring cohesive project delivery.

Qualifications, Experience, and Skills

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Project Management Certification (PMP or equivalent).
• 8+ years in IT project management within supply chain/logistics, with a strong focus on solution design and customer-facing roles.
• Proficiency in WMS, TMS, and EDI standards, along with experience in application development, integration, and various contract logistics models.
• Proven experience in large, global organizations and cross-functional environments.
• Exceptional English proficiency, with additional language skills in Asia preferred; adept at translating technical details for non-technical stakeholders.
• Skilled in assessing and mitigating technical and business risks, with a strong analytical approach to complex challenges.
• Strong negotiation skills to address and resolve conflicts, ensuring successful project outcomes.
• Familiarity with IT frameworks such as ITIL or Agile.
• Willingness to travel across the APAC region as needed.

Note: The job title is being used for talent attraction and job advertisement purposes.

Equal Employment Opportunity (EEO)

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 114,000 employees from 162 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs almost 10,000 people, and has ports and terminals in 18 locations.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Our client stands at the forefront of advanced communication solutions, specializing in high-performance satellite communication systems for the Marine and Shipping industry. As a pioneer in the field, they are committed to empowering ship owners with cutting-edge technology, ensuring seamless connectivity and operational efficiency around the clock. Driven by growth and a passion for innovation, our client is expanding their team to foster further success.

Position: IT Support Engineer
Type: Permanent Role

About the Job:

We are looking for a talented IT Support Engineer with expertise in electronics and electrical engineering, especially with Marine Satellite Communications equipment. In this office-based role, you will deliver essential technical support to marine clients, manage Tickets requests etc. This is an excellent opportunity for someone who excels in a fast-paced environment and is dedicated to ensuring smooth operations and exceptional customer satisfaction.

Key Responsibilities:

• Report directly to the Chief Operations Officer, providing regular updates on service delivery, operations, and technical challenges.
• Provide technical support for over 200 vessels, handling an average of 15-30 support tickets per month, primarily related to Marine Satellite Communications equipment, IT networking, and associated issues.
• Troubleshoot and resolve technical problems with Marine Satellite Communications systems, components, and IT networks, ensuring timely and effective problem resolution.
• Manage and coordinate operational and logistical tasks related to satellite communication services, including overseeing service delivery to clients.
• Assist with sales order processing, ensuring accurate and timely fulfilment of customer orders.
• Collaborate with freight forwarding companies to arrange ocean freight services, managing product shipments and ensuring all required shipping documentation is handled, including proforma invoices, Bills of Lading, Letters of Credit, certificates, and permits.
• Ensure compliance with shipping regulations, company policies, and customer requirements while monitoring and tracking shipments to ensure timely delivery and resolve any issues.
• Maintain accurate records of support tickets, sales orders, and shipping documentation, ensuring clear communication between sales, logistics, and technical teams for seamless operations.
• Candidates without prior experience in sales order processing or shipping documentation but possessing a strong background in technical support for vessels, particularly with Marine Satellite Communications equipment or IT networking, are encouraged to apply. A willingness to learn and adapt to these additional responsibilities will be considered.

Requirements:

• Diploma or degree in Information Technology, Electronics, Electrical Engineering, or a related field is preferred.
  Experience with IT networking, including familiarity with Mikrotik equipment, Cisco scripting, and Python programming.
• Prior technical support experience with the ability to handle 15-30 support tickets per month, ideally within the marine or shipping industry.
• Strong knowledge and / or experience in Marine Satellite Communications equipment highly preferred.
• Ability to troubleshoot and resolve IT network-related issues, including understanding how traffic is routed.
• Excellent analytical and problem-solving skills to address complex technical issues effectively.
• Experience in sales order processing, logistics coordination, and shipping documentation is advantageous but not essential.
• Excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
• Strong verbal and written communication skills to interact with clients and colleagues effectively.
• Ability to work collaboratively within a team and manage tasks efficiently.
• Open to candidates without a logistics background but with a strong willingness to learn and adapt.

Short Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd
EA License No.: 95C5411
EA Personnel Reg. No.: R1106591

Position Purpose

• To beef up the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.

• To work with Product Managers and Operation users from all the regions (APAC/EMEA/AMERICAS) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.

Direct Responsibilities

• To ensure the business/operational objectives of the new business requirements are well defined

• Performing systematic business analysis

• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.

• Designing functional solutions & user workflows and documenting Functional Specifications.

• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.

• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.

• To validate SIT test results produced by testing team to signoff.

• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.

• Documenting/reviewing user manuals and release notes as required

• Assist in providing tactical/strategic solutions for new client requirements

• Assist in the conversion/migration exercise where necessary

• For production defects, perform functional analysis and propose solutions.

• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.

Contributing Responsibilities

• To participate in technical design reviews and contribute to improve overall solution offered.

Technical & Behavioral Competencies

• Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST

. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent • 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing or supply chain Financing/accounts payable/accounts receivable.

• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Position Overview:

We are seeking a seasoned IT Project Manager with a minimum of 10 years of experience to lead and manage complex IT projects, particularly in the public sector. The ideal candidate will have expertise in CRM solutions, a proven track record in project management within Singapore’s public sector, and a strong ability to deliver high-quality solutions that align with organizational goals. As this role involves working closely with government agencies, only Singapore Citizens or Permanent Residents (PR) will be considered.

Key Responsibilities:

• Project Planning and Execution:

• Lead the planning, execution, and delivery of IT projects, ensuring alignment with scope, budget, and timelines.

• Develop and maintain comprehensive project plans, including risk management, resource allocation, and milestone tracking.

• Stakeholder Engagement:

• Collaborate with public sector stakeholders to understand requirements, define project objectives, and secure approvals.

• Act as the main point of contact between clients, vendors, and internal teams, ensuring effective communication throughout the project lifecycle.

• CRM Implementation (Preferred):

• Manage projects related to CRM implementation and enhancement, ensuring systems meet business needs and compliance requirements.

• Work with technical teams to integrate CRM solutions with other enterprise systems.

• Public Sector Expertise:

• Ensure projects adhere to Singapore public sector IT governance frameworks, standards, and procurement processes.

• Leverage knowledge of public sector operational requirements to deliver tailored solutions.

• Team Leadership:

• Manage and lead cross-functional project teams, fostering collaboration and accountability.

• Provide mentorship and guidance to team members, ensuring optimal performance and professional growth.

• Budget and Resource Management:

• Oversee project budgets, ensuring cost-effectiveness and adherence to financial constraints.

• Allocate and manage resources effectively to meet project demands.

• Monitoring and Reporting:

• Track project performance and progress using appropriate tools and metrics.

• Prepare and present detailed project reports to senior management and stakeholders.

Qualifications:

• Experience:

• Minimum of 10 years of experience in IT project management.

• At least 5 years of experience managing projects in the Singapore public sector is mandatory.

• Hands-on experience with CRM solutions, such as Salesforce, Microsoft Dynamics, or similar platforms, is highly preferred.

Education:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.

• PMP, PRINCE2, or other relevant project management certifications are advantageous.

Technical Skills:

• Strong understanding of IT systems, enterprise applications, and system integration.

• Familiarity with public sector IT governance, procurement policies, and compliance standards.

Soft Skills:

• Exceptional communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.

• Strong analytical and problem-solving skills.

• Proven ability to manage multiple priorities in a fast-paced environment.

Requirements:

• Mandatory: Singapore Citizen or Permanent Resident (PR) due to public sector engagement requirements.

• Demonstrated experience in managing IT projects within the Singapore public sector.

• Availability to work on-site in Singapore as needed.

Job Description & Requirements

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

About EVO
A leading IT Solutions and outsourcing service provider in Southeast Asia market, assisting clients to achieve their business objectives by successfully outsourcing their non-core business processes and functions in the areas of technology. EVO Business Consulting offers the entire spectrum of services across business models in the technical space.

Job Overview
We are looking for motivated individuals to join our team as Junior IT Recruiters for a 180-degree recruitment role. In this role, you will focus on candidate sourcing, screening, and management, playing a vital part in fulfilling our clients’ talent needs in the IT sector.

We welcome individuals who are eager to learn, regardless of prior experience, and provide a collaborative environment for growth in the recruitment industry.

Key Responsibilities:

• Candidate Sourcing: Use job boards, social media, referrals, and other channels to identify and attract suitable candidates for IT roles.
• Screening and Shortlisting: Evaluate resumes, conduct initial interviews, and assess candidates’ suitability based on job requirements.
• Candidate Engagement: Build strong relationships with candidates to guide them through the recruitment process and provide a positive experience.
• Job Posting: Craft and post job advertisements on various platforms to attract diverse talent pools.
• Database Management: Maintain accurate and organized records of recruitment activities and candidate pipelines.
• Collaboration: Work closely with account managers and the client-facing team to align recruitment strategies with client needs.
• Market Research: Stay informed about IT industry trends to better understand client and candidate requirements.

Who We’re Looking For

• Education: Diploma or degree in any discipline.
• Experience: No prior experience required, though exposure to recruitment or IT is a plus.
• Skills: Strong communication and interpersonal skills, with an eagerness to learn.
• Attributes: Proactive, detail-oriented, and organized, with the ability to work effectively in a fast-paced environment.
• Technology: Basic proficiency in Microsoft Office; familiarity with recruitment platforms and tools is a bonus.

What We Offer

• Prime work location in Raffles Place, easily accessible via public transport.
• Inclusive and supportive team culture.
• Training and development opportunities to build your career in IT recruitment.
• Exposure to a fast-growing sector in the IT and outsourcing industry.

How to Apply
Interested applicants are encouraged to apply by sending your updated resume to [email protected], with the subject line: Application for Junior IT Recruiter (180 Recruitment).

EVO is committed to fair employment practices.
We value diversity and inclusion and do not discriminate based on age, race, gender, religion, marital status, or disability. All applications will be considered based on merit and alignment with job requirements.

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Join us as an IT Project Manager! Our company provides award winning trading systems to majority of the financial brokerages in Singapore & Malaysia. Our clients also include major international banks in Asia.

We are looking for a skilled and experienced candidate to work closely with our dynamic software development team. You will be part of a dedicated team that oversees projects and partnerships, including negotiations, development, and execution of business agreements. The role will include developing business proposals from conceptualization through implementation and monitoring the competitive domain for strategic insights and opportunity development.

Attractive remuneration & benefits for qualified candidates.

We are also currently on a hybrid work arrangement where eligible colleagues can work from home on selected days of the week after confirmation. Stable internet connection while working from home will be required.

This position is based in our Singapore office, located at Capital Tower (Tanjong Pagar).

Job Description

• Drive project management and ensure delivery on results and timeliness, coordinating between clients, internal resources and vendors for the flawless execution of projects.
• Manage organization of key client projects
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a project plan to track progress
• Manage changes in project scope, schedule and costs
• Measure & test project performance using appropriate systems, tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Establish and maintain relationships with third parties/vendors
• Perform risk management to minimize project risks
• Create and maintain comprehensive project documentation

Job Requirements

• Diploma or Degree in IT
• Minimum 5 years’ experience as a Project Manager/Scrum Master with a track record of having delivered software projects successfully.
• A keen interest in software development and web technologies (web and mobile apps) is a must. You need not know how to code, but you should be interested to learn how technology works and how a web/mobile application is put together.
• You must be able to set and define systems and processes to deliver end-product with meticulous attention to detail.
• You must have excellent communication and should be able to work well with multiple groups and levels in internal groups and our clients’ organizations.
• You must be able to write clearly and concisely.
• You must understand nuances in implementation approaches and be able to make sensible trade-offs along the way to ensure high product quality and on-time delivery
• Proactive in approach with excellent project management skills
• Experience in SDLC is a must
• Experience in Agile would be a plus
• Experience in Financial application would be a plus
• Able to lead and motivate a team

When you join our enthusiastic and close-knit team, you can look forward to these benefits:

• Medical insurance & benefits, competitive annual leave, birthday leave, study leave etc
• Regular staff training and teambuilding activities
• Stable work environment with supportive managers

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Exposure to latest technologies
• On the job training

About the company
Our Client is an established company within their industry. They have a well-established presence of more than 10 years. With rapid expansion plan, they are now looking for an IT Engineer / IT Specialist (System & Networks) to join their team.

About the job
Reporting to the IT Manager, your role involves:

• Providing technical support (Computer, printer, mobile device and etc) to users
• Handling networks (Routers, switches, VoIP)
• Supporting and maintaining the Windows Servers and Office 365
• Managing Active Directory (Print Servers, Backup and etc)
• Handling disaster recovery planning
• Managing external vendors, ensuring SLA is being adhered to

Skills and experience required
As a successful applicant, you will have at least 2 years of experience in IT Support. Exposure to IT networks or system will be of added advantage.

Candidates with proven track record in Office 365 / O365 will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established end user environment with on the job training

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/hoonteck-nologyrecruitment. (EA: 94C3609/ R1219669)

This is a 1 Year Contract role. (Subject to renewal)

Salary Range: Up to SGD 5,500.00 per month

We are seeking for a highly motivated individual to provide onsite IT support/ServiceDesk to the Singapore users and support the IT team in Project rollouts.

Your main responsibilities will include the following:

Onsite Support

• Support for local IT room and MTR setup
• VIP support for IT related topics
• IT Asset inventory maintenance (Deployment and redeployment for DaaS and non-DaaS)
• IT Shop admin and support
• Responsible for TAF related ticket creation and escalation (ServiceNow)
• Supports SEA general IT related issues and topics (once a week)

Service Delivery

• Support and advise end-user on system functions and release
• Follow up on preventive actions and ensure implementation of tasks.
• Maintain system configurations based on business usage/setup
• Ensure the team use correct methodology, templates and tools to support service delivery process
• Responsible for Non-TAF ticket escalation and resolution from local Business

General IT functions

• Support CIO on special task and activities i.e Business intelligence, IT workshops and digital innovation
• Support IT in accordance to IT guidelines, security standard, risk control, reporting, communications
• Continuous Improvement activities throughout the whole local IT and SEA organisation
• Following up on delivery of IT vendors for local IT services and hardware
• Support onboarding/offboarding process for all employees of SEA
• Day to day support for general IT topics but not limited to

IT Project Support

• Supports approved project rollout (Windows and system upgrade, Infra-related topics)
• Support cross-department projects
• Provide status update on project activities to local IT Organization

And any other suitable tasks assigned.

JOB REQUIREMENTS

• Relevant Tertiary Education in business management and/ or IT management.
• Experience in Unix, Wintel, M365 and other IT technologies are preferred.
• Experience in IT Project coordination/Support Understanding of and commitment to IT as a service function
• At least 2~3 years or more end-user IT support experience
• Good understanding of relevant business processes & applications as the international sales organization, understanding or business processes as governance tool to secure compliance and efficiency
• Very self-reliant working style
• Working in an international and intercultural context
• Good spoken and written English
• Good planning and organizational skills
• Good communication and training skills
• Independent and a self-motivator
• Servicedesk support for Business end users
  

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified
Email resume to [email protected]
People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9722
http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen