• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Location: East

Salary up to $5,500

We are seeking a proactive and service-driven individual to execute IT initiatives and ensure operational excellence within the IT systems. The selected candidate will be responsible for conducting requirements analysis, performing technical assessments, managing projects, deploying solutions, and overseeing the operation and management of IT solutions and IT Managed Services.

Key Responsibilities:

• Collaborate with internal and external stakeholders to collect user requirements and deliver appropriate solutions.
• Partner with internal technical teams and vendors to develop comprehensive technical solutions and define key performance indicators for success.
• Manage project and change processes to ensure solutions meet technical, functional, performance, and business objectives.
• Oversee 24/7 operations, maintenance, compliance, and renewal of IT systems to support daily operations, with a preference for candidates familiar with industry best practices.
• Review, optimize, and continuously improve business and IT processes.

Requirements:

• A Bachelor's degree in Information Systems/Technology, Computer Science, Systems Engineering, or a related field.
• IT Service Management (ITSM) and IT Project Management certifications are preferred.
• Knowledge of Networking, System Administration, and Cybersecurity is an advantage.
• At least two years of relevant experience in technical domains and the industry.
• Strong analytical skills and experience in project management.
• Excellent verbal, written, and presentation communication skills to effectively convey and demonstrate solutions to stakeholders.
• Strong team player with a high level of responsibility and problem-solving ability. Self-motivated and proactive in approach.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g57UhP7Z

• Regional role with concrete project timeline
• Opportunity to lead IT digital transformation

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a IT Director/ Head of IT to join their team.

About the job

Your role involves:

• Managing IT demands from senior business stakeholders - setting and managing their expectations, identifying needs and providing solutions. This includes participating in the executive board meeting, collaborating closely with the Chief Executive Officer and other executive board members
• Providing IT strategic planning and direction for the IT roadmap. This includes driving IT digitalization initiatives, identifying suitable technology and translate them into viable IT Digital implementation.
• Managing the IT (Infrastructure & Security, Application, Data and etc) team, ensuring that the IT Operations runs smoothly
• Establish clear IT and Technology-related policies/guidelines and processes to safeguard data integrity and governance

Skills and experience required
As a successful applicant, you will have At least 10 years of Managerial experience with at least 3 years of experience as an overall Head of IT/Technology for a sizable IT team. Security and data experience is required for this role.

Strong stakeholder management at C-level with exceptional influencing skills to gather buy-in from various business stakeholders.

Exposure to translating IT digitalization ( AI or RPA ) trends into technology investment for organization that is suitable for adoption will be of added advantage

Whats on offer
This is an excellent opportunity to join a leading company with the opportunity to drive digital transformation through IT.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g57UhP7Z (EA: 94C3609/ R1219669)

About the Company

Quess Singapore is a leading business services provider, transforming enterprises with digital-first staffing solutions and innovative strategies. With over 20 years of experience, we leverage our rich industry knowledge and future-ready digital platforms to reinforce our clients’ businesses with modern, world-class staffing and recruitment solutions that are on-demand.

About the Role

The Information Technology Business Development Manager is responsible for the development of customer relationships and sales opportunities within new and dormant accounts in the Information Technology staffing business unit of Quess Singapore.

Responsibilities

• Establish relationships with new customers and secure contracts with new customers that achieve assigned sales quotas and targets
• Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking
• Qualify prospects against company criteria for ideal customers and sales
• Maintain a high level of relevant domain knowledge in order to have meaning conversations with prospect
• Grow and maintain new accounts, once they have been established

Qualifications

• At least 3-5 year's experience in driving revenue and key account management, with experience in client facing and talent acquisition roles
• Familiar with MOM rules and regulations; Understand and able to interpret Singapore employment and labour laws
• High level skills in MS office (Word, Excel, PowerPoint) and SharePoint and Drives
• Exceptional interpersonal relationship and verbal skills; including phone and in-person presentation skills
• Able to do the job independently; Should be Self-driven and motivated to achieve success
• Experience in Singapore based IT staffing organizations is a must

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

IT SECURITY engineer

We are a leading Regional IT and Cyber Security system integrator headquartered in Singapore with a presence in Malaysia & the Philippines. We are hiring talented individuals with a positive attitude to join us. We run SOC, a cybersecurity consultancy, and other professional services to local and regional customers.

Primary Functions:

· Responsible for providing technical assistance and support related to computer systems, hardware, or software

· Responds to queries, run diagnostic programs, isolate the problem, and determines and implements a solution

· To ensure that clients get prompt and quality service

· To document troubleshooting and problem-resolution steps

· To participate and provide knowledge transfer to customers when necessary

· Professional services implementation including but not limited to Linux, Wintel Server, Networking, CyberSecurity project implementation

· Create training manuals, documentation, and knowledge transfer documents

· Install and modify computer & Infrastructure based on in-house best practices

· To implement security control on the system and network devices

· Follow up with customers to ensure the issue has been resolved

· Provide technical assistance and support for queries and issues related to computer systems, Local area network (LAN), Wide area network (WAN), and other hardware/software via phone, email, and/or onsite according to stipulated SLA

Requirements and Skills:

· Diploma holder in IT and other IT Security certifications will be a plus

· Minimum 1-year experience in IT

· Fresh graduates are welcome as we will provide relevant training

· A good understanding of IT network, data storage, network, Wintel Server

· Resourceful, creative, independent, and able to work well in a team

· Required to work on-site when necessary

· Taking ownership of technical issues and working with customers and partners to resolve more advanced issues when necessary.

· Good written and verbal skills; excellent phone and email manners.

· Understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing, switching, SMTP email, Linux, and Microsoft Windows

Other Information:

· Office Location: 67 Ayer Rajah Crescent #02-10 S139950

· Working hours: Mon-Friday, 9 am-6 pm

· Depending on the season and customer request may require to work outside working hours

· Monthly basic salary commensurate with qualifications and experiences

· Other benefits such as annual leave, medical, insurance, training opportunities, regional exposures, etc

· Additional performance bonus based on individual contribution towards company strategy and its financial performance

Contact: [email protected]

About

Singapore-based, leading IT Solutions and Services provider specialized in Cloud services, IT services, IT infrastructure management and Network security. My client is seeking an adept Account Manager who is well versed in the field on IT Solutions Sales to join their dynamic team.

Job description

• Ensure the smooth operation and maintenance of the group IT systems.
• Maintain and update existing group systems in accordance with established processes and standards.
• Provide reliable and efficient local support for the office, ensuring minimal downtime and maximum productivity.

Responsibilities

• Update and maintain the existing group systems, ensuring they are in line with appropriate processes and standards.
• Provide local support for the office, which consists of approximately 40 people.
• Monitor system performance and troubleshoot issues to ensure continuity of services.
• Implement and maintain security protocols to protect the company's IT infrastructure.
• Collaborate with other departments to understand their IT needs and provide appropriate solutions.
• Document system configurations, processes, and procedures for future reference.

Requirements

• Strong knowledge of Microsoft Windows environments.
• Proficiency in system administration tasks such as resources deployment, system updates, and troubleshooting.
• Excellent problem-solving skills and the ability to work under pressure.
• Good communication skills to effectively support and train users.
• Ability to work independently and as part of a team.

Good to have

• Experience with PowerShell scripting and/or Infrastructure as Code (Terraform)
• Knowledge of network administration and security protocols.
• Familiarity with other operating systems such as Linux.
• Experience with virtualization technologies such as VMware.
• Certification in relevant IT fields (e.g., Microsoft Certified: Windows Server, CompTIA Network+).

*Kindly note that only shortlisted candidates will be notified. Thank you.

Dylan Choo

Rewarding Talents International

EA License: 22S1387

EA Personnel: R2094227

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR

• Opportunity to participate in projects across various technology
• Engagement with senior business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Service Delivery Specialist / IT Business Analyst / IT Project Specialist to be part of their team.

About the job

Your responsibility involves:

• Service Management: Monitor and manage IT service delivery, ensuring services meet established KPIs and SLAs.
• Incident Resolution: Act as the primary contact for incidents and service requests, coordinating responses and resolutions while managing stakeholder expectations.
• Process Improvement: Identify areas for improvement in service delivery processes and recommend enhancements to increase efficiency and effectiveness.
• Stakeholder Collaboration: Work closely with cross-functional teams, including IT support, business units, and external vendors, to ensure seamless service delivery.
• Assisting the project manager to lead project implementation which includes ensuring project adheres to schedule, timeline and risk management
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in IT Service Management / business engagement / external vendor or IT project management.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure across various technologies.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR (EA: 94C3609/ R1219669)

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description:

• Contribute to projects for Antaes Asia clients
• Coordinating activities and processes required for effective day-to-day organization of IT Infrastructure assets and contracts management.
• Resource management, e.g., onboarding/offboarding/contract extension and headcount tracking and reporting including PPM Management and reporting.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Asset Management

• Develop and maintain frameworks, RACI, and end to end process/engagement model for on-boarding IT Assets in region (reconciling with financial books).
• Assist with the governance of asset inventory including stock take and checks.
• Periodic internal quality assurance assessment across IT Asset portfolio, highlighting any potential gaps, defining remediation plan and ensuring continued adherence to Group IT Asset Management standards.

Contract Management

• Ensure all contracts are registered in SourcingHub and aligned to Marley Asset Inventory.
• Ensure adherence of contracts and sourcing requirements of existing vendor services.
• Escalate appropriately to ensure Department Accountable Ex-Co are informed and necessary remediation implemented.
• Assist with designing process to streamline / and maintain an accurate BAU contracts management schedule.

Business Management / PMO

• Publish report of CTB/RTB consumption from Pyramid and follow-ups
• Maintain resource management plan.
• Assist with producing TCO reporting (on Apptio).
• Work with Procurement and Expense team on follow ups and maintain governance.

Job Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering or equivalent
• Passionate and curious about technology and problem solving attitude
• Fluency in English and confident communicator
• Well-organized, self-motivated, enthusiastic, growth mindset
• Strong focus in establishing long-tern relationships with our clients / internal partners
• Good team spirit, able to work as a team and lead different teams together in order to achieve maximum business value
• Innovative and always performs market watch to bring new concepts or ideas

Job Descriptions:

-Diagnose and resolve issues with system-related, hardware and software, providing relevant recommendations.

-Installing, configuring, and maintaining IT systems, including servers, networks, and other infrastructure for onboarding and offboarding staff.

-Help users with common IT tasks like setting up printers, installing software, connecting to networks, and ensuring their devices are configured correctly.

-Update the content on the company website.

- General Administrative Work, e.g., Data Entry, Filing, Record Keeping

- Submission of Documents, Drawings, Letters and Transmittal prepared by Executive Staffs

- Supporting Authority Submission by Executive Staffs

- Regular Updating of Record and Summary to Company Managers

- Maintain Proper Organization of Filing System, Storage of Documentation, and Information

- Handling General Enquiries via Email or Phone

- Other supportive ad-hoc office requirement

Requirements:

- Candidate must possess at least a GCE “O” / “A” levels or Polytechnic Diploma in any field

- No work experience required

- Required Skill(s): Microsoft Office

- Preferably entry level specialized in Clerical / Administrative Support or equivalent

- Good Command of English, Ownership of Tasks

- Friendly and Pleasant Personality

Job Description

• Lead and manage IT projects from initiation to closure, ensuring timely delivery within scope and budget.
• Develop comprehensive project plans, including timelines, resource allocation, and risk management strategies.
• Collaborate with cross-functional teams, including developers, business analysts, and stakeholders, to define project requirements and objectives.
• Monitor project progress and performance, implementing corrective actions as necessary to achieve project goals.
• Facilitate regular project meetings, providing updates to stakeholders and ensuring effective communication throughout the project lifecycle.
• Identify and mitigate project risks, ensuring that potential issues are addressed proactively.
• Prepare and present project documentation, including status reports, project charters, and post-project evaluations.
• Manage project budgets, ensuring adherence to financial constraints and optimizing resource utilization.
• Foster a collaborative team environment, motivating team members and resolving conflicts as they arise.
• Stay current with industry trends and best practices in project management, continuously improving processes and methodologies.

Job Requirement

• Candidate must possess at least Bachelor's Degree/ Post Graduate.
• Proficient in Japanese in order to liaise with related party, required to have at least JLPT N1 level as the role required to communicate with Japan HQ and translation of Japanese documents to English vice versa (Business level)
• Able to take initiative and work under minimal supervision in a fast-paces environment
• Possess good corporate network and relationship
• Team player
• Familiar with Japanese Firm operations
• Proven track record of successfully managing multiple projects
• Proficiency in project management tools and methodologies, as well as a solid understanding of software development life cycles

IT Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for an IT Engineer to provide hardware and software support for end users.

Responsibilities:

- Provide hardware and software support for end users and basic servers and networks support.

- Remote access, wi-fi access and video conferencing support.

- Update antivirus, provide remote computing support, network printers etc.

Requirements:

- IT qualification and/or relevant work experience

- Knowledge of Desktop operating systems and infrastructure

Additional Information:

- Location: Marina Bay Financial Center

- Working hours: Monday to Friday, 9 am to 6 pm.

- Annual salary package between SGD 48 to 51k, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month contract with 2 months' notice period.

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Title: IT Operations Specialist

Job Description:

We are seeking an IT Operations Specialist with a diverse skill set encompassing basic network administration, Linux expertise, data center management, IT helpdesk support, knowledge of business continuity practices, familiarity with trading product setups, and a basic understanding of cybersecurity principles.

Responsibilities:

1. Basic Network Administration:

· Configure, maintain and troubleshoot network devices.

· Ensure network security protocols and procedures are implemented.

· Perform network monitoring and analysis.

2. Linux Hands-On:

· Manage Linux-based systems, including installation, configuration, and maintenance.

· Troubleshoot Linux server and application issues.

· Implement security measures and updates on Linux systems.

3. Data Centre Hands-On:

· Oversee the physical and virtual infrastructure of data center facilities.

· Ensure proper functioning of servers, storage systems, and networking equipment.

· Perform routine maintenance tasks and coordinate with vendors for repairs.

4. IT Helpdesk:

· Provide technical support to end-users, resolving hardware and software issues.

· Respond promptly to support tickets and inquiries, ensuring high levels of customer satisfaction.

· Document troubleshooting steps and solutions for future reference.

5. Business Continuity Knowledge:

· Develop and maintain business continuity plans and procedures.

· Coordinate with stakeholders to ensure effective disaster recovery strategies are in place.

· Conduct regular tests and drills to evaluate the effectiveness of business continuity measures.

6. Basic Trading Product Setup:

· Assist in setting up trading products, including product mapping and trading connectivity.

· Collaborate with trading teams to ensure smooth integration of trading systems.

· Troubleshoot trading-related issues and liaise with vendors as necessary.

7. Cybersecurity Focus:

· Implement cybersecurity measures to protect systems and data from unauthorized access, data breaches, and cyber-attacks.

· Conduct regular security assessments and audits to identify vulnerabilities and risks.

· Develop and enforce security policies, procedures, and best practices.

· Respond to security incidents, conduct forensic investigations, and implement remediation measures.

Qualifications:

· Diploma / Bachelor’s degree in Computer Science, Information Technology, or related field.

· CCNA certification or equivalent experience in network administration.

· Proficiency in Linux system administration, including shell scripting.

· Hands-on experience with data center operations and infrastructure.

· Prior experience in IT helpdesk support roles.

· Knowledge of business continuity planning and disaster recovery principles.

· Familiarity with trading systems and basic trading product setups is a plus.

· Strong understanding of cybersecurity principles and practices.

· Relevant certifications such as CompTIA Security+, ITIL are desirable.

· Strong problem-solving skills and ability to work under pressure.

· Excellent communication and interpersonal skills.

· Able to communicate in English and Chinese due to frequent interactions with China HQ and Chinese-speaking clients

If you find that you align with the requirements of this position and you are interested in the opportunity, please submit your CV to [email protected].

Job Description:

IT Business Analyst

Position Purpose

To team with up the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.

To work with Product Managers and Operation users from all the regions (APAC/EMEA/AMERICAS) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.

Responsibilities:

Direct Responsibilities

• To ensure the business/operational objectives of the new business requirements are well defined

• Performing systematic business analysis

• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.

• Designing functional solutions & user workflows and documenting Functional Specifications.

• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.

• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.

• To validate SIT test results produced by testing team to signoff.

• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.

• Documenting/reviewing user manuals and release notes as required

• Assist in providing tactical/strategic solutions for new client requirements

• Assist in the conversion/migration exercise where necessary

• For production defects, perform functional analysis and propose solutions.

• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.

Contributing Responsibilities

• To participate in technical design reviews and contribute to improve overall solution offered.

Technical & Behavioral Competencies

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent

• 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing or supply chain Financing/accounts payable/accounts receivable.

• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.

▪ To assist in coordination and logistics management of:
o Client device delivery
o Client device staging and image distribution
o Client device deployment & OS upgrade scheduling
o Client device acceptance
o Submission of Declaration Form & billing (if any)
o Support Project Manager on administrative matters (eg. Purchase etc.)
▪ Track and compile project report regularly.
▪ Update assets records of client devices handled by project team.
▪ Work with project team in ensuring that the client devices’ inventory records are updated & accurate
▪ Work with project team to handover the client devices for O&S
▪ Monitor, track & review the Project migration output and key project progress milestone.
▪ Submit the progress reports to Manager

Responsibilities

• Manage IT infrastructure (including SDWAN and cybersecurity solutions), servers (including VM) and backup solutions (on-premises and cloud)
• Manage various IT assets including user PC, Retail POS and peripherals, printers (including barcode printers), electronic shelf labels, digital signage, mobile phones and tablets etc.
• Manage various SAAS solutions including Microsoft 365
• Problem solving, troubleshooting & user support
• Project management of IT initiatives
• Liaising with various external vendor solution providers
• User training, UAT, user/system documentation and change management.
• Assist in developing and implementing IT policies, protocols, procedures, solutions, and best practices including incident reporting on containment and remediation.
• Be part of project management team on IT initiatives (including system updates and migrations) starting from managing timelines, requirements gathering, specifications, sourcing of solutions, evaluation of solutions, managing implementation process including UAT, user training and system documentation.
• Assist to conduct regular system audits, regular checks on network and data security and testing to detect issues within the IT systems.
• Identify opportunities to improve and update software and systems for higher productivity.

Prerequisites

• Minimum 3 years work experience in IT support, systems administration, or network management, experience in setting up or maintaining basic infrastructure (networking, server setups) is a plus.
• Diploma in Computer Science, Information Technology, Network Engineering, or related field.
• Familiar with configuring and maintaining servers, workstations, and network devices.
• Good analytical, logical and problem-solving skills.
• Team player and able to independently and self-motivated.
• Able to communicate clearly with both technical teams and non-technical staff.

Responsibilities:

• Responsible for all the technical requirements including code design, construction, testing, debugging and documentation
• Manage and coordinate enhancements and/or projects
• Partner with the business teams to analyse and prioritise requirements
• Partner and liaise with geographically diverse vendor teams to ensure deliverables are achieved within agreed time frames
• Set up frameworks of standards, guidelines and procedures
• Support the day-to-day management of the product including business queries and issue resolution
• Other ad-hoc projects as assigned

Requirements:

• Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), Science & Technology or equivalent
• Possessing at least 3 years of application development and management experience
• Hands-on experiences in ASP .NET 4.0 and above, SQL Database Design, tortoise SVN, PHP
• Good knowledge of Bootstrap / HTML / CSS / AJAX / JQuery and other client or server-based web tools
• Other technology such as Java, Power BI, Outsystem, UiPath RPA, Boomi, OTRS will be added advantage
• Strong communication, social awareness and good interpersonal skills

To apply, please visit www.gmprecruit.com and search for Job Reference: 24999

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Job Description

IT Support Desk Engineer plays a critical role in ensuring the smooth operation of an organization’s IT systems, hardware, software and operational devices. The role will serve as the first point of contact for end-users experiencing technical issues, offering remote or onsite support, troubleshooting hardware and software problems, and maintaining high levels of customer satisfaction.

Skills

• Proficiency in troubleshooting Windows operating systems.
• Familiarity with Active Directory, Microsoft 365 & MS office products.
• Basic understanding of networking (TCP/IP, DNS, VPN).
• Experience with ticketing systems (like ManageEngine-ServiceDesk or Similar).
• Any Windows Server knowledge will be added advantage.

Education
• Diploma or bachelor’s degree in computer science, Information Technology, or a related field.

Experience
• Minimum 3 years in an IT support or helpdesk environment preferred.

EA Number: 11C4879

Job Title: IT System Administrator APAC

Summary:

The IT System Administrator with Cloud Experience will manage and support a hybrid IT infrastructure, focusing on both traditional on-premises systems and cloud environments. This role includes maintaining network and server infrastructure, providing global desktop support, and overseeing cloud-based services, primarily within Microsoft Azure and M365 environments. The position will be based in Singapore supporting CECO offices in China and Asia. Successful candidates will be able to display proficiency in both English and Chinese, spoken and written.

Key Responsibilities:

• Helpdesk & Desktop Support: Provide end-user support globally, with a focus on CECO Asia-Pacific offices, including PC configuration, peripheral management, and VOIP support.
• Cloud Infrastructure Management: Work as part of a team that administers and maintains Microsoft Azure and M365 environments, including cloud networking (e.g., Azure VNETs, VPNs, ExpressRoute).
• Server & Network Administration: Oversee the administration of Windows/Linux servers, Active Directory, and network services such as DNS, FTP, and web servers.
• Vendor & Project Management: Collaborate with third-party vendors and consultants for system upgrades, new installations, and troubleshooting.
• Security & Compliance: Ensure adherence to IT security standards, data protection policies, and regulatory requirements across cloud and on-premises systems.
• Performance Tuning: Proactively identify and resolve system performance issues related to network availability, utilization, and latency.
• Cross-Platform Expertise: Integrate cloud services with existing infrastructure, endpoint management, and virtual desktop environments.
• Bilingual Support: Communicate effectively in both English and Chinese to provide seamless support across regions.
• Documentation & Reporting: Maintain asset tracking, technical documentation, and respond to audit requests as required.
• Travel: May require up to 20% travel across regions for system setup and troubleshooting.

Required Skills:

• Experience managing hybrid IT environments (on-premises + cloud).
• Proficiency in Windows and Linux server administration, and Active Directory.
• Strong knowledge of cloud services (Azure, M365), PowerShell scripting, and cloud networking.
• Experience with endpoint management tools (e.g., Microsoft Endpoint Manager).
• Knowledge of network security and compliance standards.
• Fluent in English and Chinese (Mandarin), with strong communication skills for support in both languages.
• Strong problem-solving skills, able to work independently in a global, fast-paced environment.

Education and Experience:

• Bachelor’s degree in computer science or related field.
• Minimum 5 years of experience in IT system administration, including cloud infrastructure management.
• Preferred Certifications: AZ-104 Azure Administrator, M365, or relevant cloud certifications.

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable, and easy to use to empower athletes at all skill levels to analyze and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

We are innovative, focused, and rapidly growing. We are continuously looking for very driven team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo.

We are seeking an IT Specialist to be part of our global team responsible for managing policies and procedures.

Key Responsibilities:

• Monitoring and configuration of WAN & LAN connections and devices
• Monitoring firewall logs and maintaining backups
• Managing of Microsoft 365 accounts & licenses, specializing in Cloud environment
• Experience in mobile device management
• Responsible for all hardware & software assets, IT inventory and licenses
• Troubleshoot, install and deployment of workstations (desktops/laptops)
• Applying information security procedures and practices to IT infrastructure
• Providing Level 1 and 2 support to service desk operations
• Deploying and configuring existing and new business processes

Skills & Qualifications:

• Minimum 3-5 years of relevant working experience
• Creative, solution-oriented, open to innovations, constantly following technology
• Sound understanding of network and internet access such as WAN & LAN, TCP/IP, SSL, firewalls and VPNs
• Experience with MacOS/iPadOS/iOS devices and Linux OS devices such as Ubuntu is an added advantage
• Familiar with Microsoft 365 administration
• Experience in setup/configuration of antivirus & anti-spam applications
• Experience with backup process and tools
• Working knowledge of requirements of ISO 27001 & PDPA
• Familiar with business process management & corporate IT procedures
• Able to work independently as the sole point of support for a team of 80 employees

Job Duties

• Ensuring a high level of quality in the services and deliverables provided by the company
• Involved in the quality assurance and service level agreement of maintenance projects
• Actively assisting maintenance customers to monitor issues, changes, and handle queries they have
• Work with the technical team to ensure that all fixes for maintenance projects are delivered on time
• Manage and ensure timely delivery of projects
• Liaising with clients to discuss and identify their project requirements
• Evaluate and resolve any discrepancies and problems that arises during project delivery
• Actively engaging customers to find out their level of satisfaction with the services provided
• Initiate processes to improve the service level provided by the company
• Analyze, remove, and proactively prevent roadblocks across team to meet quality standards, project milestones, and business objectives
• Ensure project output consistently meets requirements and standards

Qualifications and Skills

• Minimum Degree in Information Technology, Computer Science or equivalent.
• Preferably at least 3 years of experience in IT Software or related field.
• Certifications in Project Management are advantageous.
• Working knowledge in MS Office, Project Management and Visio.
• Able to handle multiple tasks/projects simultaneously.
• Customer-oriented person with excellent communication skills, both written and verbal.

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