To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB

• Autonomy to make key decisions
• Global role

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT Service Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your responsibility includes:

• Handling end to end service management for EUC and infrastructure to support the business for APAC. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement.
• Implementing and maintaining a process in place to link the right respective IT Service Tower (Infrastructure,, EUC or workplace collaboration) to affected stakeholder in the event of incident escalation
• Being the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalation
• Managing IT Incident, Problem, and change management processes across Asia
• Managing external vendors, ensuring external SLA has been met
• Working with cross-functional teams and vendors to identify opportunity to improve services. This is done through proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing of closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetings

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in IT Service Management. Proven track record in being the point of escalation for business in critical incident events is required for this role. Exposure to regional role will be required for this role.

Experience in end User environment managing Service Level Agreement for infrastructure will be highly preferred.

Whats on offer

This is an excellent opportunity to join a leading end user environment for a global role.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB (EA: 94C3609/ R1219669)

Position : Sales Coordinator

• Working day : 5 days ( 9:00am -6:30pm)
• Location : Kaki Bukit
• Salary : $2500 -$3200

Responsibilities:

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

IT SALE EXECUTIVE

Location: Aljunied
Working Days : Monday- Friday (WFH subject to approval)

Working Hours: 9am-6pm

Salary: $2800 - $5000 (Basic + Commission)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Responsibilities:

● Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.

● Develop and execute strategies by analyzing current market trends and needs.

● Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.

● Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.

● Ensure accuracy in sales reports for record-keeping and management reporting.

● Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.

● Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.

● Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:

● Minimum 1-2 years of work experience in Business-to-Business sales or in Business development role (IT field)

● Diploma / Degree holder in related field (Sales or Information Technology will be an advantage).

● IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy.

● Proven good sales track record in related fields.

Responsibilities:

• Manage configuration, testing, and maintenance of network infrastructure, including routers, switches, Wi-Fi, firewalls, and servers, Windows, MS O365 and antivirus
• Network Maintenance and Support: Perform routine maintenance tasks on network devices, including firmware updates, patches, and configurations. Troubleshoot and resolve network issues, ensuring minimal downtime. Monitor network performance and proactively address bottlenecks or anomalies
• Firewall Management: Configure, manage, and maintain Check Point firewalls to ensure network security.
  Implement and maintain firewall policies to control traffic and protect against threats.
• Switch Management: Configure and manage Cisco switches, ensuring optimal performance and network segmentation. Troubleshoot and resolve LAN/WAN connectivity issues.
• IT Projects: To participate in various related projects such as machine/hardware refresh and software refresh and improvement work, replacement works or new implementation initiatives.
• Cloud Infrastructure Management: Configure, manage, and maintain cloud infrastructure on AWS or Azure to ensure scalability, reliability, and cost-effectiveness.

Requirements:

• Degree in Computer Science or its equivalent.
• 3 years of relevant IT experience with hands on experience in servers and networks
• Hands-on experience in network equipment vendors such as Cisco, Aruba
• Hands-on experience on administrating on premise’s Windows Server and Linux Operating System, VMWare vSphere and Hyper-V
• Hands-on experience on administrating Microsoft 365 cloud technologies such as Exchange Online, Entra ID, SharePoint Online, Microsoft Defender and Microsoft Intune
• Hand-on experience with implementing and configuring Azure & Amazon Web Services cloud technologies
• Good interpersonal and communication skills
• CompTIA A+ or Microsoft Certification will be added advantage
• Be able to work independently and in a team

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

about the role

• Develop and execute IT audit strategy and annual plans within the region.
• Oversee audits on cybersecurity, IT infrastructure, and compliance.
• Lead and mentor a team of auditors in the region.
• Engage with senior stakeholders and regulatory authorities.
• Monitor implementation of audit recommendations.

Skills and experience required

• Bachelor’s degree in IT or related fields; CISA/CISSP/CISM preferred.
• Minimum 10 years of IT audit experience, in a financial institution/bank
• Strong knowledge of IT governance and regulatory framework in the region.
• Proven experience managing cross-border teams.

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

About Us:

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Role Summary:

You are responsible for ensuring robust infrastructure, managing servers, databases, analyzing system operations, and supporting digital transformation in semiconductor manufacturing.

Key Responsibilities:

• Assisting in the IT infrastructure to ensure the seamless operation of a semiconductor intelligent manufacturing.
• Handling digital transformation initiatives within the organization to enhance operational efficiency and effectiveness.
• Navigating the complexities of international IT projects, ensuring successful collaboration and cross-cultural teamwork.
• Assisting in Fab infrastructure system solutions.
• Performing server, storage, and database management to maintain optimal system performance and reliability.
• Conducting system operation optimization analysis to identify and implement improvements for enhanced performance.

Education Qualification & Essential Experiences:

• Diploma in Computer Science, Electrical, Mechanical, Information Technology or a related field.
• Strong understanding of semiconductor technology is preferable.
• Knowledge of SPC, FDC, CIM, and Full Automation
• Proficient in at least one of the following programming languages: C, C++, C#, Java, or Python.
• Capability of RTD (Real-Time Dispatching) is a plus.

Personal Attributes:

• Must be available to travel to Taiwan for a training period lasting 6 to 9 months.
• Able to be reliable and accountable in all tasks and responsibilities.
• Have the drive to achieve goals and complete tasks independently.
• Proficient in effectively conveying information through both written and verbal communication.
• Open to taking on challenging tasks and embracing new opportunities.

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases.

• Location: Aljunied
• Working Days : Monday- Friday (WFH subject to approval)
• Working Hours: 9am-6pm
• Salary: $2800 - $4000 (Basic + Commission)

Responsibilities:

• Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.
• Develop and execute strategies by analyzing current market trends and needs.
• Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.
  Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.
• Ensure accuracy in sales reports for record-keeping and management reporting.
• Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.
• Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.
• Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:

• Minimum 1-2 years of work experience in Business-to-Business sales or in Business development role (IT field)
• Diploma / Degree holder in related field (Sales or Information Technology will be an advantage).
• IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy.
• Proven good sales track record in related fields

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Requirement:

-Diploma or Bachelor’s degree in Electronis, IT Business system, IT hardware or Industrial Equipments.

-2-3 years relevant sales experience.

-Experience in Channel & project sales an added advantage

-Must have good business acumen

-Good communication and interpersonal skills are essential.

Responsibilities:

-Responsible for Sales target set for the business.

-Perform daily sales activities for prospecting calls, appointments, presentations, proposals and closes.

-Maintain contact with all clients in the market area to ensure high levels of clients' satisfaction.

-Keep abreast of product applications, market conditions, competitive activities and industry trends.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g57UhP7Z

• Regional role with concrete project timeline
• Opportunity to lead IT digital transformation

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a IT Director/ Head of IT to join their team.

About the job

Your role involves:

• Managing IT demands from senior business stakeholders - setting and managing their expectations, identifying needs and providing solutions. This includes participating in the executive board meeting, collaborating closely with the Chief Executive Officer and other executive board members
• Providing IT strategic planning and direction for the IT roadmap. This includes driving IT digitalization initiatives, identifying suitable technology and translate them into viable IT Digital implementation.
• Managing the IT (Infrastructure & Security, Application, Data and etc) team, ensuring that the IT Operations runs smoothly
• Establish clear IT and Technology-related policies/guidelines and processes to safeguard data integrity and governance

Skills and experience required
As a successful applicant, you will have At least 10 years of Managerial experience with at least 3 years of experience as an overall Head of IT/Technology for a sizable IT team. Security and data experience is required for this role.

Strong stakeholder management at C-level with exceptional influencing skills to gather buy-in from various business stakeholders.

Exposure to translating IT digitalization ( AI or RPA ) trends into technology investment for organization that is suitable for adoption will be of added advantage

Whats on offer
This is an excellent opportunity to join a leading company with the opportunity to drive digital transformation through IT.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g57UhP7Z (EA: 94C3609/ R1219669)

• Develop and implement sourcing strategies for IT products and services to optimize costs and meet organizational needs.
• Vendor Management: Identify, evaluate, and manage relationships with suppliers and vendors, ensuring quality, reliability, and compliance with service-level agreements.
• Negotiate contracts with suppliers to secure favorable terms and conditions, ensuring alignment with business objectives and budgetary constraints.
• Conduct market research and analysis to stay updated on industry trends, emerging technologies, and pricing strategies.
• Collaborate with finance and IT departments to manage procurement budgets, monitor expenditures, and identify cost-saving opportunities.
• Work closely with IT, finance, and other departments to understand procurement needs and ensure alignment with overall business strategies.
• Ensure procurement processes comply with internal policies and external regulations, identifying and mitigating risks associated with vendor relationships.
• Oversee the inventory of IT assets, ensuring optimal levels and timely replenishment while minimizing waste and obsolescence.
• Establish and monitor key performance indicators (KPIs) for procurement activities, analyzing data to drive continuous improvement.
• Lead and mentor the procurement team, fostering a culture of collaboration, accountability, and professional development.

Requirements:

• Possess a degree in any discipline
• Minimum 3 years’ of experience in sourcing and procurement

Wong Li Qi (Jolin)

R2096313

We are seeking a Digital Services Project Manager to lead the development and support of digital services within our organization. This role involves managing the transition from existing systems to new platforms, ensuring seamless operations and compliance of systems post-deployment. The successful candidate will collaborate with end-users, industry partners, and various vendors to enhance system performance and user experience.

Key Responsibilities:

• Oversee the implementation and support of digital services, focusing on functionalities such as mobilisation and performance tracking.
• Ensure smooth operation of systems, monitoring system health and compliance.
• Manage production support activities, including incident management, system patching, and updates to address vulnerabilities.
• Act as a liaison between users and vendors to facilitate effective communication and project execution.
• Conduct compliance-related activities such as system log management and account reviews.
• Track system health indicators and oversee outsourced contractors for task execution.
• Propose continuous improvement initiatives to enhance cybersecurity posture and operational efficiency.

Qualifications:

• Experience in IT project management, particularly within a digital services environment.
• Familiarity with compliance standards and system management practices.
• Strong communication skills to effectively collaborate with diverse stakeholders.

Location: Changi

Salary up to $5,500

We are seeking a proactive and service-driven individual to execute IT initiatives and ensure operational excellence within the IT systems. The selected candidate will be responsible for conducting requirements analysis, performing technical assessments, managing projects, deploying solutions, and overseeing the operation and management of IT solutions and IT Managed Services.

Key Responsibilities:

• Collaborate with internal and external stakeholders to collect user requirements and deliver appropriate solutions.
• Partner with internal technical teams and vendors to develop comprehensive technical solutions and define key performance indicators for success.
• Manage project and change processes to ensure solutions meet technical, functional, performance, and business objectives.
• Oversee 24/7 operations, maintenance, compliance, and renewal of IT systems to support daily operations, with a preference for candidates familiar with industry best practices.
• Review, optimize, and continuously improve business and IT processes.

Requirements:

• A Bachelor's degree in Information Systems/Technology, Computer Science, Systems Engineering, or a related field.
• IT Service Management (ITSM) and IT Project Management certifications are preferred.
• Knowledge of Networking, System Administration, and Cybersecurity is an advantage.
• At least two years of relevant experience in technical domains and the industry.
• Strong analytical skills and experience in project management.
• Excellent verbal, written, and presentation communication skills to effectively convey and demonstrate solutions to stakeholders.
• Strong team player with a high level of responsibility and problem-solving ability. Self-motivated and proactive in approach.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Job ID : 440539
Responsibilities:

We seek an experienced AV Solutions or Audio-Visual Specialist passionate about marketing solutions that customers love and help articulate and clarify areas of competitive differentiation, define the value proposition and build market launch plans.

• Identify market insights, evaluate commercial insights, and determine the suitability of a range of Hybrid Workplace solutions within the portfolio based on what customers care about.
• The current portfolio comprises Unified Communications, Meeting Solutions, Microsoft Teams Rooms, and Workplace Management solutions. You will also be responsible for the portfolio marketing activities in APAC.
• Work closely with all our operating countries and relevant departments to capture the Customer's Voice and define, build, and launch the key differentiated business domain and service offerings to drive revenue and profitability.
• Support the joint go-to-market activities with our strategic partners when needed to ensure continuity in life-cycle management by delivering value for the company and its customers.
• You will join a dynamic and fast-paced environment and work with cross-functional teams to assess, target and develop appropriate solutions that deliver our vision and strategy.

Requirements:

• 5+ years of experience in:

1. Audio-Visual Solutions
2. Meeting Solutions / Microsoft Teams Rooms
3. Workplace Experience platforms (SaaS)

• Product management and marketing experience
• Proven ability to develop/package solutions and portfolio marketing strategies
• Effectively communicate recommendations to executive management
• Skilled at working effectively with cross-functional teams
• Ability to be able to operate successfully in a rapidly changing, ambiguous and undefined environment
• Experience and demonstrated success in creating and implementing proven successful solutions/services strategies to generate market demand for new offerings
• Academic and industry trade qualifications in the related field
  
  We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.
  Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
  EA Personnel Name: Tan Gabriel
  EA Personnel Reg. No.: R22104076
  EA Licence No.: 07C5771

Quality Assurance Engineer | Java | Whitebox

• Working Hours: Monday - Friday
• Working Location: Central
• Remuneration Package: Up to $4,500 + AWS + Performance Bonus

Join our team as a Quality Assurance Engineer (Whitebox) where you'll play a critical role in ensuring the quality and reliability of our software products. Collaborate closely with development and project management teams, create comprehensive test plans, execute automated scripts, and track bugs to drive continuous improvement.

Responsibilities:

• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback.
• Develop detailed, comprehensive, and well-structured test plans and test cases.
• Estimate, prioritize, plan, and coordinate testing activities.
• Design, develop, and execute automation scripts using automated testing tools.
• Identify, document, and track bugs thoroughly, ensuring proper resolution and regression testing.
• Monitor debugging process results and track quality assurance metrics such as defect densities and open defect counts.
• Stay updated with new testing tools and test strategies.
• Coordinate with the development and project management teams for smooth System Integration Testing (SIT) and User Acceptance Testing (UAT) processes.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field.
• Good to have experience software quality assurance with strong knowledge of QA methodologies, tools, and processes.
• Good to have experience in writing clear, concise, and comprehensive test plans and test cases.
• Familiarity with Agile/Scrum development processes.
• Good to have hands-on experience with both white box and black box testing is a plus.

"By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Type: Full-time

Salary: Competitive, based on experience

About the Role:
We are seeking an experienced IT Manager to lead the delivery of high-quality IT services. You’ll manage the IT service desk, ensure service level compliance, and drive continuous improvement in line with industry standards.

Key Responsibilities:

• Oversee IT service delivery and support teams
• Ensure compliance with SLAs and KPIs
• Manage vendor relationships and third-party contracts
• Lead incident resolution and service improvements
• Foster a collaborative and compliant work environment

Qualifications:

• 2-5 years in IT service management, including leadership experience
• Strong knowledge of ITIL and service management processes
• Excellent communication and problem-solving skills

Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and certifications
• Inclusive and supportive work environment

The L1 IT Support Engineer (IT ServiceDesk) is accountable for providing a high level of satisfaction among students and staff by providing first-level support for all GESS standard software and hardware. This position entails the diagnosis and assessment of end-users' technical requirements, utilizing sound discernment to promptly address and resolve any issues that may arise.

The engineer's responsibilities encompass the identification, investigation, and resolution of technical issues, as well as the prompt and effective response to support requests from students and staff through in-person, email, and phone interactions. It is anticipated that they will document, chart, and monitor all issues to ensure that they are resolved in a timely manner.

Additionally, they may occasionally offer technical training and support to GESS personnel and students. The engineer is instrumental in ensuring that the team remains dedicated to providing exceptional support and satisfaction, and it is imperative that they adhere to the GESS values and expectations for customer service.

Furthermore, they may be obligated to oversee initiatives as necessary, thereby facilitating the continuous enhancement of technology services and support strategies within the educational environment.

Key Accountabilities

First-Level Troubleshooting and Support:

· Provide initial troubleshooting by guiding users through in person, via email and IT ticketing system, and over the phone while also offering remote desktop support using Remote Desktop Software.

· Deliver quality service to students and staff in all assigned tasks, consistently upholding GESS values.

· Ensure timely and effective solutions for any technical issues that may arise with GESS technology.

Incident Management:

· Log and track support calls in the designated GESS system(s).

· Prioritize and escalate tickets as required to maintain high levels of customer satisfaction.

· Identify trends in support calls and develop documentation to address frequently occurring issues.

Communication and Reporting:

· Report problems and issues promptly, notifying management of any increasing trends, unusual activities, or repeated issues.

· Provide regular updates to customers on the status of ongoing resolution efforts.

· Attend daily and weekly meetings as requested or required to stay informed and aligned with team objectives.

Continuous Improvement:

· Recommend improvements for technology or systems, including procedural steps, increased training, and enhanced documentation.

· Access and utilize software updates, drivers, knowledge bases, and FAQs to assist in resolving end-user issues.

Collaboration and Support:

· Assist other teams in initiating, designing, and managing effective support solutions as required by the school’s needs.

· Collaborate with internal second-level support and departmental tech teams (Divisional Tech Help Center) for escalated or reassigned tickets.

Technology Development and Testing:

· Support the development and testing of new technologies to ensure operational integrity and functionality.

· Proactively communicate ideas, expectations, and goals while working with others to achieve desired outcomes.

Service Level Agreement (SLA) Management:

· Follow up on tickets approaching SLA deadlines to ensure timely resolution and avoid SLA failures.

Other Duties:

· Perform additional tasks as assigned by the Director of Technology, adapting to the evolving needs of the school environment.

Knowledge and Experience

Education:

· Diploma in Information Technology, Computer Engineering, or Business Information Technology.

Technical Skills:

· Proficient in Windows OS and Apple products.

· Experience with Microsoft Office 365 and computer troubleshooting.

· Knowledge of Mobile Device Management (JAMF or Intunes) is a plus.

· Familiarity with ID Card and digital signature systems is advantageous.

Experience:

· At least three years of IT support experience, preferably in an educational environment.

Soft Skills:

· Strong customer service orientation and effective communication skills.

· Positive attitude, initiative, and the ability to work independently and under pressure.

· Team player with a cooperative mindset.

Adaptability:

· Willingness to learn and adapt to new technologies and evolving IT environments.

Job responsibilities:

• Responsible for validating security and compliance solutions for enterprise applications and databases in data centers and cloud services in accordance to IT policies.
• This role is responsible for validating security and compliance solutions for enterprise applications and databases in data centers and cloud services in accordance to IT policies.
• This involves providing guidance and hands-on implementation in the design, configuration and troubleshooting support in the areas of logs, patch, vulnerability and configuration management leveraging enterprise platforms and technologies
• IT Security remediation and IT Policy implementation.

Job requirements:

• Shall have at least Two (2) years of experience in at least one security and compliance technology and product such as vulnerability assessment, logs management
• Product certification in one or more of the industry toolsets and platforms is advantageous
• Familiarity with IT compliance standards in a variety of technical environments, including Windows, Linux etc is advantageous
• Experience in IT audit is advantageous.
• Familiarity with IM8 or equivalent ICT policies is advantageous
• Any of these certification: CSA, CISA, CISSP, CISM and CRISC is advantageous.

We are seeking an Information Technology (IT) Business Analyst with a strong interest in business processes and process re-engineering.

You will be part of the IT Application team supporting In-house applications.

Job Summary:

• Degree or Diploma in Software Engineering, Computer Engineering,
• At least 3-5 years of experience in delivering and supporting IT applications as a Business Analyst | System Analyst;
• Strong experience in requirements gathering, gap analysis, and documentation;
• Demonstrates exceptional ability to comprehend business processes and implement process re-engineering to address business needs and challenges;
• Good working experience in SQL, JIRA, and Confluence;
• Knowlege of software development lifecycles and agile methodologies;
• Strong negotiation, and stakeholder management skills;
• Strong communication, presentation, and documentation skills;
• Capable of working independently, managing stress effectively, and multitasking in a fast-paced environment.

Desired Skill-set:

• Experience in Hospitality/ Leisure based applications;
• Agile / Scrum certified;
• CBAP (Certified Business Analysis Professional) certification.

Responsibilities:

• Responsible for working with business users/product owners to gather business requirements;
• Translate business needs to ensure that developers and business users have a common consent;
• Articulate business requirements and translate them into functional and technical specifications;
• Facilitate the tracking and reporting of project progress, issues, and risks to ensure timely delivery of project milestones;
• Proficient in concurrently supporting multiple application systems and platforms;
• Adhere to the organization and project standards & guidelines.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• Competitive Remuneration Package
• Good career growth and personal development
• Great learning opportunity

As an IT Security Engineer, you will be responsible for the following duties:
• Design, implement, and manage security solutions, including firewalls, IDS/IPS, and encryption technologies.
• Perform security audits and compliance checks, such as vulnerability assessments and risk analysis.
• Develop, implement, and enforce security policies, procedures, and controls.
• Integrate security measures into both new and existing IT systems and applications.
• Ensure secure configuration of applications by hardening default settings, securing APIs, and managing file permissions.
• Investigate initial security incidents/violations and escalate issues when necessary.
• Perform additional IT-related tasks as assigned

Requirements:
• Recognized Degree in Information Technology, Computer/ Network Engineering or equivalent.

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email
Email Address: [email protected]

We regret to inform you that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.
EA LICENSE : 19C9777

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Presales Consultant to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Deliver pre-sales technical assistance for specific products to both customers and partners.
• Collaborate closely with the Sales team to develop and position solutions for market readiness and customer proposals.
• Analyze customer IT and business needs.
• Conduct/Provide cybersecurity strategic solution selling, product demonstrations, showcase cybersecurity solutions, and Proof of Concept (PoC).
• Work with solution vendors to develop business proposals, and respond to RFI/RFP requirements.
• Conduct in-house lab tests to validate proof-of-concept setups, network designs, and deployments for new products and features.
• Stay current on competitive solutions, products, and services in the market.
• Offer regular updates on new product developments to internal sales teams.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 1 years’ relevant experience.
• Knowledge on Security Service Edge product is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Why Us?

• Working Location: Joo Chiat
• Monday - Friday; 9am - 6pm
• Basic + Commission

The Role:

• Make outbound sales calls to assigned customers to reach sales goals.
• Provide customers with alternative brans products for EOL parts.
• Serve as primary contact between all sales channels, customers and internal department.
• Creatively solve problems to achieve sales and customers objectives.
• Develop and report competitive information on market conditions, account potential, industry trends and sales strategies.
• Effectively profile target accounts.
• Build and maintain strong relationships within the industry.
• Travel local and abroad to meet key customers face to face as needed.
• Perform other jobs duties as assigned.
• Monitor project teams to ensure contracts are executed as agreed
• Gather useful information from customer and competitor data
• Develop and manage strategic partnerships to grow business
• Track and report on the status of proposal components
• Conduct ongoing market research

What are we looking for?

• At least 1 year sales experience in IT Components trading industry

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Edmund Chung Keng Loon
Registration Number: R1986801
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Job Responsibilities:

• Identify and analyze technology trends and emerging issues that could impact infrastructure service delivery, and proactively recommend alternative solutions or corrective actions when necessary.
• Design, plan, and implement hybrid cloud infrastructure, integrating operational and security tools to meet both operational and security requirements.
• Conduct capacity planning and performance optimization for infrastructure, introducing improvements and enhancements to existing systems and processes.
• Develop infrastructure architecture blueprints and roadmaps, planning the integration of new systems into the existing infrastructure.
• Lead technical project implementations, ensuring the effective deployment of infrastructure solutions, and overseeing the transformation of operational processes to meet evolving business needs and architecture changes.
• Collaborate with project teams, users, and stakeholders to understand business requirements and IT challenges, offering technical solutions and design best practices. Solutions range from straightforward hardware proposals (e.g., physical servers with GPU) to complex, multi-tiered virtualization and hybrid cloud solutions, considering regulatory, security, cost, and sustainability factors.
• Plan and manage procurement schedules, develop technical specifications, and oversee procurement activities to ensure timely acquisition of services, hardware, and software.
• Hands-on technical expertise for proof-of-concept setups and the eventual integration and deployment of new technologies.
• Manage infrastructure upgrades, ensuring smooth transitions and replacements of components or tools reaching end-of-life (EOL) or end-of-service (EOS).

Requirements:

• A relevant university degree with at least 12 years of relevant experience in infrastructure management.
• 8+ years of experience as an infrastructure architect and/or technical lead, involved in solution development and infrastructure design and deployment.
• 4+ years of experience leading IT infrastructure projects with contract values of at least S$5 million.
• Deep knowledge of operational and security frameworks (e.g., ITIL, ISO27001) and best practices.
• Expertise in a variety of technologies, including cloud, network, compute, storage, container management platforms, security tools, observability platforms, automation tools, and cloud computing models and services.
• Solid technical experience in one or more of the following:Linux/Windows operating system administration
  Security, automation, and operational tools for systems, platforms, and databases
  VMware, public cloud administration, and containerization
  ITSM and monitoring tools
• Strong understanding of IT services, processes, and governance.
• Exceptional analytical skills and attention to detail, with the ability to prioritize technologies and define the technology stack according to business needs.
• Strategic thinker with the ability to develop innovative infrastructure designs that align with business goals.
• Capable of preparing and delivering presentations, proposals, and technical specifications independently.
• Confident in presenting solution proposals and providing project updates to stakeholders at various levels.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

• Workstation Services (e.g., Desktop, Monitors, Printers and laptop) Breakfix- Desktop/Laptop Hardware related troubleshooting - Create, test and develop current Workstation images
• Prepare and configured new laptops/workstations specifications as assigned
• End User Computing (EUC) Device Refresh as part of BAU ( any bulk refresh will be treated as separate project activity)
• Works closely with vendors and managed services to maintain systems and services, manage change, and deploy new systems and services
• Provide onsite PC repair, virus- and spyware-remediation, maintenance/rejuvenation, data-recovery, networking and upgrades.
• Windows upgradations through SCCM agent. OS and application installation: Windows migrations and deployment of customized images using SCCM
• Troubleshoot for Windows and have good working knowledge of Office products; provide printer/fax support
• Knowledge of server and network communications equipment, protocols (i.e. DNS and TCPIP), transmission media, security and network management practices
• Analyzed and diagnosed DNS/DHCP/VPN and other networking issues
• End user issues related to network, IP config, windows troubleshooting
• Actively worked with hardware and software vendors to resolve client issues in a timely manner
• Active Directory, folder access and Group Policy administration, hardware configuration. User Support for VPN, MS Office, applications.
• Installation of printers, Configuring conference room facilities
• IP Phone installation, troubleshooting
• O365 configuration, troubleshooting
• Deskside Support, Spares management
• Installs, moves, adds, changes of hardware and software packages (IMAC);Hardware life cycle management
• Security compliance
• Populate Knowledge Management system with resolutions and workarounds
• Act as an escalation resource to the Help Desk, Site Administrators and Network Operations Center to assist with issues affecting endpoints
• Enterprise Mobility Management administration - enrollment and management of mobile devices. Adept knowledge on Airwatch/MDM
• Fault diagnosis / troubleshooting. Other aspects related to End user computing
• Maintain the Service Now queue of an average of 5-20 tickets per day, resolved Level 1-2 support issues
• Ensure swift ticket resolution and escalate issues to Level 3 technician as necessary
• Adept knowledge on Software Center(SWC) and ServiceNow

Responsibilities:

• Provide end-user support, ensuring smooth operations and addressing user concerns.
• Assist in operating system migrations and related support activities.
• Perform troubleshooting and diagnostics for hardware and software issues.
• Resolve issues related to the supported end-user equipment and software.
• Install necessary software and applications on devices.
• Maintain accurate and timely documentation using the IT Service Management tool.
• Ensure timely resolution of incidents, adhering to SLA requirements.
• Adjust application settings to meet specific environment needs.
• Relocate computer devices and peripherals as required.
• Set up application profiles for end users.
• Provide proactive updates and follow-ups to end users.
• Guide end users on necessary tasks and procedures.
• Perform other ad-hoc tasks as assigned

Requirement:

• Diploma or equivalent professional education in Information Technology or related
• At least 1 years of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Job Description

• Manage and maintain the company website, ensuring it is up-to-date, user-friendly, and optimized for SEO.
• Collaborate with the marketing team to develop and execute digital marketing campaigns, including content creation, social media management, and online advertising.
• Create and edit multimedia content, including videos, for marketing purposes.
• Assist in the setup and management of online advertising campaigns, such as Google Ads and social media ads.
• Monitor website performance, troubleshoot technical issues, and ensure security protocols are in place, including software updates, hardware maintenance, and network security.
• Stay informed about IT trends and emerging technologies to make recommendations for improving digital marketing and IT infrastructure.
• Provide technical support to team members as needed.

Requirements

• Experience in website management, digital marketing, and video production will be advantage.
• Knowledge of SEO, SEM, and social media marketing strategies.
• Experience with video editing software and multimedia content creation.
• Excellent problem-solving skills and ability to troubleshoot technical issues.
• Strong communication skills and the ability to collaborate across departments.
• Highly organized with strong attention to detail.
• Ability to adapt to changing technology and marketing trends.
• Able to work on weekend and public holiday