- Basic knowledge on Networking and Data Center SOP
- Perform Rack and stack duties for new equipments.
- Experienced in Technical Refresh deployment lifecycle
- Establish strong working relationships with various internal teams and external partners.
- Inventory and asset management.
- Ensure all installations and upgrades adhere to quality standards and operational requirements.

Job Overview:

Ace Business Pte Ltd is a trusted technology solutions provider committed to delivering exceptional IT services to our clients. We are a fast-paced, customer-focused team passionate about technology and innovation.

We’re looking for a dedicated IT Technical Support Specialist to join our team and provide reliable IT support, ensuring smooth operations for our clients.

As an IT Technical Support Specialist, you will:

• Provide IT Support: Assist clients with troubleshooting hardware, software, and network issues.
• Onsite and Remote Assistance: Deliver onsite technical support and resolve client issues effectively.
• Setup and Maintenance: Handle system setups, upgrades, and routine maintenance tasks.
• Documentation: Maintain clear records of support requests, resolutions, and system configurations.
• Collaborate: Work closely with the team to ensure timely and effective solutions for all IT-related challenges.

To excel in this role, you should have:

• Experience: 1–3 years in IT support or a related role.
• Skills:Strong troubleshooting abilities for hardware, software, and network issues.
  Basic knowledge of networking concepts (e.g., static IPs, routers, and switches).
• Certifications: CompTIA A+, Network+, or equivalent certifications (preferred but not mandatory).
• Personality: Customer-focused, problem-solving mindset, and the ability to work under pressure.
• Education: Diploma in IT or related field.

Why Join Us?

• Growth Opportunities: Gain hands-on experience and advance your technical skills.
• Dynamic Team: Work in a supportive and collaborative environment.
• Impactful Work: Play a key role in delivering solutions that make a difference to our clients.

The role of Lead Consultant helps with less complex client business transformations by using Information Technology to create new opportunities. This role maintains knowledge of evolving trends within one emerging technology area and applies this to assist with the outlining of opportunities for client organisations in order to deliver new business capabilities, profitable business growth as well as competitive cost efficiencies. This role provides assistance with the analysis and interpretation of data to unearth issues, weaknesses and problems, comprehend the causes and formulate recommendations and solutions that will drive small business changes.

What you'll be doing

Education:

• A bachelor’s degree in Architecture, Engineering, Construction Management, or a related field is generally preferred.
• Advanced degrees or certifications in BIM, project management, or related fields can enhance prospects (e.g., LEED, PMP, or specific BIM certifications).

Work Experience

• 5 years of experience in BIM management or related positions, demonstrating leadership in large-scale projects.
• Extensive experience in developing BIM execution plans, setting up project standards, and ensuring compliance with industry best practices.
• Experience in training and mentoring staff on BIM processes and tools.
• Proven experience in leading BIM implementation on projects, managing BIM workflows, and collaborating with multidisciplinary teams.
• Proficiency in using BIM software tools (e.g., Revit, Navisworks, ArchiCAD) and knowledge of interoperability standards.

Collaboration and Communication Skills:

• Strong interpersonal skills to facilitate collaboration between architects, engineers, contractors, and other stakeholders.

Skills Required:

• Advanced proficiency in BIM software and tools (e.g., Autodesk Revit, Navisworks, Civil 3D, BIM 360).
• Understanding of modeling techniques, data management, and visualization tools.
• Knowledge of building codes, regulations, and standards relevant to the construction industry.
• Experience in specific sectors (e.g., commercial, residential, infrastructure) can be beneficial.
• Understanding of emerging trends in construction technology, sustainability, and smart building practices.

ResMed changes lives with innovative medical devices and software applications that better diagnose, treat and manage sleep apnea, chronic obstructive pulmonary disease (COPD) and other chronic diseases. ResMed is a global leader in connected care, with more than 3 million patients remotely monitored every day. Our team is committed to creating the world’s best tech-driven medical device company – improving quality of life, reducing the impact of chronic disease, and saving healthcare costs in more than 140 countries. We are seeking a key individual to drive program management within the Digital Health Technology organization supporting digital products for health providers, physicians, andpatients. If you think you have what it takes read on.

Let’s talk about the team and the role:

The Data Science and AI/ML team collaborates across the organization to identify, develop and deliver Artificial Intelligence (AI) and Machine Learning (ML) powered software solutions that improve patient outcomes, delight our partners and customers, and improve the way we do business in an “AI First” fashion. On any given day, the team could be working on building sophisticated models to delivering personalized recommendations to patients to improve their sleep, identify optimal equipment and settings using our unparalleled store of billion+ nights of sleep data, proactively identify other health risk factors, or help optimize complex, global supply chain operations. Wherever there is high value to be gained for the patient or customer (external or internal), we employ a rigorous process to develop specific ML driven solutions to realize that value quickly.

As a Technical Program Manager in an agile Medical Software Product Development environment, you will be responsible for planning, tracking, and end-to-end delivery of complex programs of work. You will work with internal technical and non-technical teams, stakeholders, external groups, suppliers and other organizations, with a focus on delivery of value to customers, both external and internal. You will have a relentless focus on the customer and use data to inform decision-making. You will be strategically focused to build durable solutions for our customers

Who you are:

• Inquisitive and curious with a desire to understand technology and how things work.
• Organizational guru to help your teams and stakeholders have complete transparency over the body of work you are supporting
• You are skilled at identifying blockers and increasing visibility of risks
• You have outstanding time management and organization skills
• You are self-aware and recognize own mistakes and effectively incorporate feedback
• You thrive in building relationships with all your stakeholders
• Proactive, curious and constantly aspiring to learn and grow, and seeking opportunities with broader scope
• You possess expertise in managing and delivering Machine Learning (ML) and Data Science projects, demonstrating a deep understanding of AI-driven solutions and their applications.

What you will do:

• You will be responsible for program planning and tracking, focusing on regular and timely delivery of value to end customers
• Work with product managers, engineering managers, program managers and other stakeholders to ensure team alignment with commitments to the businesses and sync points with other teams
• Manage risks and issues and be accountable for escalating as required, ensuring resolution to program issues, managing resource constraints, dependencies and timing challenges and syncing dependencies across teams
• Accept and manage changing priorities and address issues quickly and professionally
• Provide status reports highlighting accomplishments, plans, and issues for assigned program
• Manage software release activities and documentation, including coordination with all applicable stakeholders
• Establish and regularly review key team metrics including resourcing, and performance trends.
• Ensures stakeholder input is properly represented in the decisions regarding assigned projects or programs
• Consistently works to ensure complete transparency regarding the prioritization, content and direction of the program.
• Contribute to defining and improving delivery management processes to better support your team and stakeholders
• May be responsible for developing junior staff members through your knowledge sharing

What we are looking for:

• Bachelor’s degree in Computer Science or related discipline
• Combination of education and 7+ years of work experience will be considered
• 5+ years of Program/Project Management experience working directly with multiple agile ML ops teams
• Extensive experience with the toolset and technology specific to the GenAI projects, including but not limited to machine learning frameworks, natural language processing tools, and AI-driven analytics platforms.
• Experience working on or building MLOps platforms is highly preferred.
• Experience in implementing and managing MLOps practices to streamline machine learning workflows.
• Proficiency in using tools and technologies specific to MLOps, including automated machine learning pipelines, continuous integration, and continuous deployment (CI/CD) for machine learning models.
• Knowledge of best practices for monitoring, maintaining, and scaling machine learning models in production environments.
• Understanding of the Data Science software development lifecycle is required.
• Experience of Data Management to lead and organize short- and long-term planning of use cases within the bounds of data policy and regulation.
• Experience working in a modern cloud-based software product development environment.
• Experience managing programs in highly matrixed agile software development cultures while leading two or more teams at a time
• Experience in interfacing both with technical teams and business users spanning multiple geographies
• PSM I, CSM, PMP desired
• Excellent interpersonal, written and oral communication skills, along with outstanding time management and organization skills; adept in problem-solving, facilitating decision-making, and resolving conflict.
• This role is based in Singapore and will cover the India, Singapore & US operations region. The candidate should be flexible with timezone.
• Familiarity with agile software development tools such as Jira and Confluence preferred

− Implementation of medium to large scale Biometric (.NET Framework) projects in the business domain of Public Security with emphasis on IT Security & Biometric Control;

− Conduct formal release tests and/or regression tests;

− Prepare test plans/cases, scripts and project related test deliverables;

− Generate test data to test each software or hardware component according to the quality criteria and business requirement;

− Design and develop automated testing procedures or scripts and keep them up-to-date;

− Ensure quality and accuracy is maintained throughout the software test life cycle;

− Enable timely delivery of the software or hardware release according to project schedule;

− Provide timely progress status update for Internal SIT and UAT, and onsite UAT;

− Ability to understand and adapt to relevant technologies and products; and

− Ability to work with team members to troubleshoot any problems with systems in production.

Requirements:

− Diploma/Bachelor Degree in Computer Engineering/Science or IT related course;

− Minimum 2-3 years functional, scenario and performance testing experience;

− Experience in Oracle and Microsoft SQL Server Databases;

− Experience in Katalon and knowledge in SeleniumHQ and HP Load Runner will be advantageous.

Job purpose

• To ensure smooth operation by monitoring and maintaining our Client’s Software and Hardware systems while providing technical support to onsite and remotely.

Duties and responsibilities

• Providing first-level helpdesk and end-user support.
• Setup PC/Laptop, Backup PC/Laptop and migration of PC/Laptop Data
• Installing and configuring computer hardware, software, systems, networks, printers, and other IT equipment.
• Documenting and managing of Client IT Assets, Inventory, and other IT supplies.
• Documentation

Requirements

• Able to work independently with good analytical problem-solving, time management and decision-making skills.
• Willingness to take ownership of task and express interests in learning new technologies and systems.
• Fresh Graduate are welcome to apply

Responsibilities

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & VM environment
• Good knowledge and hands-on experience with Microsoft SQL Server would be an advantage
• Good Working knowledge with VPN, firewall appliances and Cisco routers/switches
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking
• Fresh graduates are welcome to apply

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

Green Link Digital Bank is looking for a dedicated Senior IT Governance Associate to support the development and implementation of IT governance frameworks. This role involves ensuring compliance with regulatory requirements and assisting in aligning IT initiatives with business objectives.

Responsibilities

• Act as Line 1.5 for IT Governance: Serve as the intermediary between the first line of defence (business units) and the second line of defence (risk management), ensuring robust IT governance and risk management practices.
• Support IT Governance Frameworks: Assist in the design and enforcement of IT governance policies, procedures, and standards to ensure effective IT management and compliance.
• Regulatory Compliance: Help ensure all IT activities comply with relevant laws, regulations, and industry standards.
• Risk Management: Assist in identifying, assessing, and mitigating IT-related risks to protect the bank's information assets.
• Strategic Alignment: Support the alignment of IT strategies with business goals to contribute to the bank's overall mission and objectives.
• Performance Monitoring: Help establish metrics and KPIs to monitor the effectiveness of IT governance practices and drive continuous improvement.
• Stakeholder Engagement: Collaborate with senior management, business units, and external regulators to ensure IT governance aligns with organizational needs.
• Review and Enhance IT Policies and Procedures: Regularly review and update existing IT policies and procedures to ensure they remain effective, relevant, and aligned with industry best practices.

Qualifications:

• Education: Bachelor's degree in Information Technology, Computer Science, or a related field. Relevant certifications are a plus.
• Experience: Minimum of 3-5 years of experience in IT governance, risk management, or a related field.
• Familiarity with IT governance frameworks.
• Strong analytical and problem-solving abilities.
• Good organizational and communication skills.
• Ability to work collaboratively in a team environment.

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

Responsbilities

• Review system requirements and specifications.
• Create and maintain test plans, cases, and scripts.
• Perform manual testing on web, mobile, and desktop applications to identify bugs and improvements.
• Conduct various testing types such as functional, integration, regression, and exploratory testing.
• Test user interfaces, workflows, and usability; track bugs using tools like JIRA or Bugzilla.
• Work with developers to reproduce and resolve bugs.
• Collaborate with teams to ensure thorough testing and smooth product delivery.
• Provide feedback on design and features from a user perspective.
• Prepare and manage test data for different scenarios.
• Validate data accuracy during database testing.
• Any other ad-hoc duties as assigned by supervisor.

Requirements

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field (or equivalent practical experience).
• 3+ years of experience in manual testing.
• Familiarity with different testing methodologies (Agile, Waterfall, etc.).
• Hands-on experience with testing web, mobile, and/or desktop applications.
• Knowledge of SQL queries for backend/database testing.
• Strong understanding of software development lifecycle (SDLC) and testing lifecycle (STLC).
• Proficiency in writing clear, concise, and comprehensive test cases.
• Experience with bug tracking systems (e.g., JIRA, Redmine, etc.).
• Knowledge of automated testing tools and frameworks (though this is a manual tester role, familiarity with automation is a plus).
• Experience with API testing using tools like Postman.
• Understanding of performance and load testing concepts.
• Experience in working with CI/CD pipelines.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

We are seeking a seasoned IT Project Coordinator with expertise in data center server migration and vendor management to lead critical infrastructure projects. The ideal candidate will oversee the planning, execution, and successful delivery of projects while ensuring seamless collaboration with internal stakeholders and external vendors.

• Lead end-to-end project management for data center server migration initiatives, including scope definition, planning, execution, monitoring, and closure.
• Develop and maintain detailed project plans, including timelines, milestones, risk assessments, and resource allocation.
• Coordinate with cross-functional teams to ensure smooth migration processes with minimal impact on operations.
• Manage vendor relationships, including selection, contract negotiation, performance monitoring, and issue resolution.
• Ensure compliance with organizational and regulatory standards throughout the project lifecycle.
• Conduct regular status meetings and provide updates to stakeholders, addressing any challenges or risks proactively.
• Collaborate with IT teams to validate the readiness of server hardware, software, and networks for migration.
• Maintain comprehensive project documentation, including project charters, progress reports, and post-migration reviews.
• Drive continuous improvement initiatives for project management and vendor engagement processes.

Qualifications and Skills:

• Min. diploma in Information Technology, Computer Science, or a related field.
• Proven experience in IT project management, with at least 1 year of experience in data center server migration projects.
• Good understanding of server infrastructure, virtualization, and data center operations.
• Demonstrated expertise in vendor management, including contract negotiations and performance tracking.
• Proficiency in project management tools (e.g., Microsoft Project, Jira) and methodologies
• Open for 1 year contract assignment. This is a one year contract.

Job Responsibilities

• Develop IT department’s goals, objectives and strategy to meet the bank’s business priorities and missions.
• Establish a business plan and strategy and drive plans toward set goals and objectives.
• Develop and drive KPI targets & Balance Scorecard and assess performance against set targets.
• Develop and drive Administration Centre of Excellence (CoE) to optimise administration work in business, IT planning and development of life cycle such as staff management, invoice management etc.
• Develop and lead the centralisation of procurement processes and implementation of IT & Development Program.
• Develop and maintain a structured management reporting framework.
• Develop and implement a structured resource management framework for HR and budgetary sustainability and adequacy.
• Develop and enhance financial management processes, workflows and automation initiatives to optimise efficiency and effectiveness.
• Manage the department’s financial, budget and tax management (CAPEX and OPEX) in Singapore and APAC countries.
• Gatekeeper in ensuring adhering to prevailing Financial, Taxation, head office policies, guidelines and operating processes.
• Prepare, gather and analyse data (external and internal) to develop comprehensive financial, operational and project reports for senior management’s review and decision making.

​​​​​​​Job Requirements

• Master’s or bachelor’s degree in Computer Science, Management Information Science, Commerce, Business Administration, Banking & Finance or equivalent.
• Minimum 7 years of working experience within the financial industry or banking industry, preferably in the Technology and/or Digital department.
• Experience in establishing and driving Business Management support for Technology department in the Asia Pacific region.
• Proven track record in planning and coordinating with businesses and IT teams in establishing IT strategy and providing regular tracking and reporting.
• Good knowledge and experience in managing IT financials, budgets and resources covering CAPEX and OPEX, cost management and optimisation. Ability to effectively control CAPEX spending and progressively reduce OPEX expenses.
• Strong understanding of Banking Technology function and experienced in working with virtual teams in the Asia Pacific region.
• Familiar in Project Life Cycle and System Development Life Cycle framework.
• Good understanding of MAS guidelines and Banking Act is an added advantage.
• Prior experience in establishing training and development framework for IT preferred.
• Ability to work in a fast-paced technical and business environment and multi-task whilst delivering high quality solutions.
• Adept at working in a matrix organization to drive operational and strategic objectives.
• Excellent communication, influencing and negotiation skills.
• Strong analytical and problem-solving skills; and detailed oriented.
• Strong innovative mentality and mindset.
• Work location: One@ChangiCity

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

As an Infrastructure Support Engineer, you will be responsible for ensuring the smooth operation and support of our IT infrastructure. You will focus on end-user computing, account management, and asset management within our organization. The ideal candidate will have a strong understanding of Microsoft 365 and possess excellent problem-solving and communication skills.

Responsibilities

Microsoft 365 Administration:

• Administer and support Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.
• Configure, manage, and troubleshoot user accounts, licenses, and permissions within Microsoft 365.
• Assist with deployment and migration projects involving Microsoft 365.

End User Computing Support:

• Provide technical support for end-user devices, including desktops, laptops, and mobile devices.
• Troubleshoot and resolve hardware and software issues related to Windows OS and Office applications.
• Ensure users have the necessary tools and resources for effective productivity

Account Management:

• Manage user accounts within Active Directory and Microsoft 365, including onboarding and offboarding processes.
• Implement security best practices for user accounts, including role-based access controls and password management.

Asset Management:

• Maintain an accurate inventory of IT assets, including hardware, software, and licenses.
• Assist in procurement and deployment of IT assets according to company policies and budget constraints.
• Perform regular audits of IT asset utilization and compliance.

Documentation and Reporting:

• Create and maintain technical documentation for processes, configurations, and troubleshooting procedures.
• Provide regular reports on system performance, asset status, and support activities.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience in IT support, particularly in infrastructure support and end-user computing.
• Strong knowledge of Microsoft 365 services and administration.
• Familiarity with Active Directory and user account management.
• Proficient in hardware and software troubleshooting for various operating systems.
• Experience with asset management tools and methodologies.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a proactive attitude.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

As the IT Operations Engineer for this project, you will play a critical role in overseeing and managing the operational aspects of our systems deployed in the government's commercial cloud environment. This position requires technical expertise in cloud technologies, and a good understanding of government regulations and compliance standards. You will be responsible for ensuring the smooth operation, security, and efficiency of our cloud-based systems while adhering to strict government guidelines.

Roles & Responsibilities:

Cloud Infrastructure Management:

• Manage the day-to-day operation of our government's cloud infrastructure on the Commercial Cloud (GCC) platform.
• Oversee the deployment, configuration, and maintenance of cloud services to meet the needs of government agencies.
• Ensure high availability, scalability, and performance of cloud resources to support critical government operations.

Security and Compliance:

• Implement and enforce security best practices to protect government data and systems on GCC.
• Stay updated on government regulations, compliance standards, and security protocols relevant to cloud computing.
• Conduct regular audits and assessments with vendors to ensure compliance with regulatory requirements and industry standards.
• Collaborate with procurement and legal teams to ensure compliance with government procurement policies and procedures.
• Provide support for any system security review and audit activities and implement follow-up actions recommended by auditors/consultants to maintain and enhance the security of the systems.

Performance Monitoring and Optimization:

• Monitor and manage capacity utilisation and performance of Cloud compute resources, virtual appliances and services to identify opportunities for optimisation.
• Implement strategies to improve efficiency, reduce downtime, and enhance overall system performance.
• Proactively address issues and implement solutions to mitigate risks and ensure uninterrupted service delivery.

Vendor Management:

• Liaise with cloud service provider and vendors to manage service level agreements (SLAs), and vendor relationships.
• Work with vendors to assess, plan, co-ordinate and implement the appropriate technology changes, updates and refresh when products are reaching end-of-life.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 3-4 years of experience in managing IT operations for cloud environment.
• Proven experience in managing cloud-based infrastructure, preferably in a government or regulated environment.
• Strong understanding of cloud technologies, such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
• Good knowledge of government regulations, compliance standards (e.g. ICT&SS Management, Digital Service Standards), and security frameworks.
• Experience working with teams in a fast-paced and dynamic environment.
• Excellent communication skills with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Strong analytical and problem-solving skills with a focus on continuous improvement and innovation.

Additional Information:

This position may require security clearance and adherence to strict confidentiality protocols due to the sensitive nature of government data and operations. Flexibility in working hours and occasional travel may be required to support system maintenance, upgrades, or emergencies.

Job Summary:

Provide a first point of contact for employees who are seeking IT assistance in Singapore and in the region.

Duties & Responsibilities:

• IT Equipment (e.g., PC, laptop, etc.) setup and configuration
• Network and Server OS support & administration, includes system administration, user account management (creation & termination) and backup
• Provide first level troubleshooting & installation of software or firmware applications.
• Install, support & maintain inventory of IT equipment and supplies
• Cyber-security protection from viruses and spam wares attack, etc.
• Ensure data is handled, transferred or processed according to legal, security and company guidelines
• Liaise & coordinate with IT vendors/suppliers on IT purchases, projects & support IT systems.
• Update IT inventory & Licences, ensuring appropriate and sufficient level of vendor support.
• Any other responsibilities & ad hoc assignment as required.

ROLE DESCRIPTION SUMMARY

In anticipation of future bids and projects in Defence and Public Security sectors, Engineering Department requires system engineers who has a track record of building, deploying and maintaining the IT infrastructure in an enterprise environment. Domain knowledge in enterprise data networks and/or cybersecurity is desirable.

The System Engineer is to assist with IT infrastructure solutions according to project requirements and drive transformation for internal/external customers by adopting established platforms. The candidate will be involved with the requirements gathering, preparation of proposals, and conduct of presentations to customers or system owners. Upon confirmation of projects, the candidate is expected to take on an active role in the definition, procurement, deployment and operations of the necessary IT infrastructure covering but not limited to server hardware, virtualisation middleware, operating system and backup solution etc. Where necessary, the candidate may be tasked to support data networking initiatives, cybersecurity implementations and other COTS deployment depending on the candidate’s technical background and interests. Therefore, a good understanding of cybersecurity principles and concepts such as network segmentation, network access controls and 802.1X is desirable.

KEY ACTIVITIES AND RESPONSIBILITIES

As an IT Infrastructure System Engineer, you are accountable for:

· Assist project or team leads in evaluating and recommending the appropriate IT infrastructure products (commercial or open source) that will meet project or customer requirements

· Take charge or support the deployment of said products, including integration and testing activities at the System-as-a-whole level

· Work with engineers from other disciplines (e.g. software, cybersecurity, integration) in the delivery of turn-key systems or proof-of-concept (POC) initiatives

· Monitor the health of infrastructure services and perform availability management for servers and its services, and assist in the resolution of operational issues

· Create & maintain technical documentation on Operations / Audit Best Practices, troubleshooting & related solutions knowledge base

· Manage the system recovery process (backup/restore of Infrastructure services and critical production server data and image) and assist in preparing incident reports in the event of outages

· Participate in failover or disaster recovery exercises of the IT infrastructure when required

· Deploy security fixes on Infrastructure services in accordance to enterprise vulnerability and patching strategy

· Administer servers, VMware/Hyper-V platforms and domain controllers/LDAP servers.

· Participate in the optimization of system performance and system capacity planning.

· Support deployment/configuration tasks of Cisco switches and network firewalls (Check Point / Fortinet / Palo Alto)

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

· Degree in Computer Science, Information Technology or related disciplines

· At least five years of relevant IT experience in designing (not mandatory but preferred), deploying and managing IT infrastructure systems.

· Required knowledge and experience with Windows Server 2k16/2k19, Linux, VMware/Hyper-V virtualization, and Azure Cloud

· Knowledge of infrastructure best practices, system technologies, operation processes and system engineering methodologies

· Working knowledge of cybersecurity technologies will be desirable

· Technical certification in cybersecurity, network or system technologies, such as CCNP, Microsoft Certified: Azure Administrator Associate, VCP (VMware), VMCE (Veeam), OSCP, SSCP etc. will be advantageous.

· Good written and oral communication skills

· Motivated team player with a keen eye for details, but able to work independently as well when required

· Candidate should also be willing to explore new technical domains in order to have a holistic technical view of the digital transformation landscape

ABOUT THE TEAM:

QA team is responsible for the quality and efficient delivery of software solutions to our clients, with a wide range of testing scope including functional test through API testing, static analysis, end-to-end test, as well as non-functional testing scope including performance, security, scalability, and maintainability. We explore and research a wide range of technologies and methodologies including debugging tools, dependencies mocking, automated test generation and execution, grey-box testing, and CI/CD, to see how they can be meaningfully applied to each project and achieve the highest quality outcome in a timely manner.

JOB DUTIES:

• Responsible for quality assurance and version iteration testing to ensure functional quality of the final products.
• Responsible for the design, execution, and standardisation of non-functional tests and checks (performance, maintainability, etc) based on different product needs and user needs.
• Participate in long-term quality promotion work, including defect tracking, root cause analysis, version quality analysis, project reviews, etc.
• Explore and investigate various technologies, methodologies, and/or processes for improvement of software projects’ quality and/or overall test quality and efficiency.

JOB REQUIREMENTS:

• Bachelor’s degree or higher in computer science or any related field.
• 0 – 2 years of experience in quality assurance for software products. Fresh graduates are welcomed to apply.
• Proficiency in at least one of the following programming languages: Java, Python 3.
• Proficiency in usage of Mysql, Redis, Kafka, or other similar data technologies.
• Good communication skills and problem-solving abilities.
• Fluency in both English and Mandarin as a working language to to liaise with Chinese speaking clients and counterparts to understand their technical requirements.
• Priority will be given to those who meet the following conditions:

- Experience with grey-box or white-box testing

- Experience with performance testing

Job Description:

• In Charge of providing 1st and 2nd Level IT Support to end-users
• In Charge of providing end-user IT support for both local and remote locations daily to
• Responsible for ensuring smooth business operation including end-user computing device performance monitoring
• Responsible for performing installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Responsible for performing IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers ) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Perform stock take, asset management & update asset records for end user computing
• In Charge of managing IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Min Diploma in Information Technology or equivalent
• Min 3 years of experience in providing Level 2 of IT support to end-user

Responsibilities

• Install, configure, and upgrade computer hardware and software
• Troubleshoot and resolve a wide range of IT issues, including network connectivity, printer problems, and software malfunctions
• Audio and Video equipment Support including Health Checks
• Implement effective troubleshooting strategies to resolve issues promptly and efficiently
• Support for network issues including setup, installation and supporting the configuration as needed, testing circuits, connectivity, and validation of network equipment.
• Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support

Requirements

• Degree in Computer Science or related field
• Minimum 3 years of hands-on experience providing IT support in deskside, remote desktop, or field environments
• Skilled in efficient Windows OS imaging processes
• Proficiency in troubleshooting network connectivity issues
• Knowledge of networking protocols, such as TCP/IP, DNS, DHCP, and routing protocols
• Prior experience in Telcom industry as Field Services Technician will be added advantage

Our Client, a Prestigious leading organisation is seeking to recruit for an IT Support Analyst / Senior IT Support Analyst for their IT Services department.

Location: Central Singapore (Near Raffles Place MRT)

Responsibilities:

• Provide first and second level of IT support for end users
• Manage service request and incident management processes to meet with the IT service quality SLAs
• Ensure standard ITIL based service delivery processes are implemented for IT services to be fit for use and fit for business
• Identify cost optimisation with service improvement opportunities
• Support and manage end user devices such as desktops, laptops, smart phones and printers
• Perform other duties and responsibilities as assigned

Requirements:

• Degree/Diploma in Information Technology or its equivalent field of studies
• Possess 5 to 7 years of relevant working experience
• Must be able to work well independently
• Good communication and written skills
• ITIL certification level 2 would be of an added advantage
• Good knowledge of Microsoft Window 10/11 and office suite
• Exposure to online collaboration tools such as MS Team, Cisco Jabber, WebEx, Zoom, Skype, etc would be a plus factor

Responsibilities

• Responsible for Hardware and software installation, upgrade, and maintenance (i.e., system backup, apply latest system patches, software upgrades, and hardware troubleshooting).
• Install, configure, test and troubleshoot networks, servers and other infrastructure.
• Where applicable, provide second level support for VMware, Windows servers, Active Directory, and other IT infrastructure.
• Monitor availability of services ensuring it meets the agreed service levels and performance indicators.
• Excellence in communication skills as a liaison with vendors and other IT personnel to resolve issues.

Requirements

• Degree or Diploma in Electronic Engineering / Computer science
• Minimum of 1 years working experience
• Hands-on knowledge of System and Network
• Hands-on experience with Windows environment and experience in troubleshooting, configuring servers and email support will be advantageous.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

EA License: 13C6305

Reg. No.: R1770654

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Job Highlights

• A positive work atmosphere enhances job satisfaction.
• Respect for Staff: Your contributions are recognized.
• Work-Life Balance: Your life outside of work is just as important

Why Choose Us?

Are you seeking a career where your skills are respected, your growth is encouraged, and your work-life balance is valued? Join our team to experience a pleasant work environment, endless opportunities for technical growth, and wellness benefits that truly matter.

What We Offer

• Technical Growth: Unlock your potential with numerous opportunities to enhance your technical skills.
• Wellness Benefit: Your well-being matters to us. Enjoy wellness benefits that prioritize your health and happiness.

Responsibilities:

1. Fast-Track Troubleshooting: Delight our clients by ensuring that fault calls are answered promptly, and problems are resolved swiftly.

2. IT Project Deployment: Be part of exciting IT projects, where your expertise will play a crucial role in successful deployment.

3. Backup Excellence: Ensure that backups are not just completed but executed flawlessly.

4. Preventive Maintenance: Take charge of preventive work on PCs, Servers, and Firewalls to prevent issues before they arise.

5. Upgrade and Improve: Provide our clients with valuable recommendations for upgrades and improvements to keep their systems cutting-edge.

Requirements:

• 2+ Years of IT Experience: A minimum of 2 years in the IT field demonstrates your commitment and expertise.
• Certified Excellence: Possess relevant IT certifications that showcase your dedication to excellence.
• Self-Directed: We appreciate proactive and self-directed individuals who take the initiative to make things happen.
• Tech Savvy: Proficiency in Windows Server Administration, AD, and Group Policy Management is a must.
• Problem Solver: Your resourcefulness and ability to use research to solve problems independently make you stand out.
• People Skills: Good interpersonal skills coupled with the ability to work independently round out your qualifications.

Ready to join a team that values your expertise and well-being? Apply today to take the next step in your IT career!

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

Mon to Fri 9am to 6pm